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Technical Solutions Consultant with French and English

TELUS International Europe

Name: TELUS International Europe

English, French
Sofia - Sofia City, Bulgaria
competitive + relocation package


TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages.

Have you ever dreamed of working for one of the biggest multinational technology companies?

Would you like to be part of the world of high technology and cutting-edge solutions? If yes, then you are the right person for us! We are now hiring for a new, super cool project…

Your responsibilities:

To deliver outstanding client service and achieve great customer experience and satisfaction
To understand user needs and assist with general inquiries, product support and troubleshooting via phone, e-mail and chat
Tech-savvy and willing to gain and share knowledge

Our requirements:

Fluent in French and have a very good level of English
Person with strong analytical, problem solving and general troubleshooting skills
Team player and positive thinker
Passionate about learning and development

We offer:

Stable job (permanent labor contract)
Competitive salary for the local market 
Opportunity to plan your own working schedule 
Career development opportunities
Great relocation package: Airplane Tickets/ Transportation from Airport/Up to one-month Free Accommodation in a hotel
Meal tickets shall be granted monthly
International modern working environment
Special Discounts & Offers for all employees
Employee referral bonus
Positive environment 
Supportive work-life balance policies
Continuous assistance and learning

We care about the well–being of our employees, invest in their development, encourage fun and team building initiatives.

If this opportunity sounds appealing to you, apply now! Send us your CV!

* By submitting your application you are immediately involved in the assessment process. If you complete all the steps successfully, you can directly schedule your own interview. We can't wait to meet you!

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