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B2B Telesales Agent with Dutch and French (temporary role)

Concentrix Bulgaria

Name: Concentrix Bulgaria


English, Dutch, French
19-10-2018
Temporary
Code: CNX00037150
Sofia City, Bulgaria
Attractive Salary + Relocation Support

Concentrix, a wholly owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a leading business services company. We focus on customer engagement and improving business outcomes for over 450 global clients across many continents. Our 100,000+ staff deliver technology-infused, omni-channel customer experience management, marketing optimization, digital, consulting, analytics and back office solutions in 40+ languages from 125+ delivery centres. We serve automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; and energy and public-sector clients.

We are looking for telesales agents to join a new sales team in Sofia.

Role specific:

• Communicate with prospects and qualify potential
• Maintain a list of potential leads and follow up with those customers by making subsequent sales pitches
• Discuss and overcome lead objections
• Do upsell and cross-sell
• Investigate unfilled, misplaced, or misdirected orders and resolves customer issues as necessary
• Monitor order status and follow up with the customer

Requirements:

• High school diploma
• Previous experience in sales or customer service will be considered as an advantage
• Fluency in French and Dutch, both written and verbal
• Advanced in English
• Excellent communication and interpersonal skills
• Assertiveness
• Advanced computer skills
• Interest in electronic products


This is a temporary opportunity with the option to be extended to a permanent one.


We provide a clear path to career development and offer support, advice and coaching every step of the way. Some of our other benefits include:

• Competitive salary
• Various career development opportunities
• A bright, modern and exciting place to work, with excellent staff facilities
• Performance related pay
• Voluntary Medical plan
• Life insurance
• Annual reward and recognition events
• Holiday pay
• Team and Concentrix events

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