Top Language Jobs

Online Sales Account Strategist (Turkish) - EU Headquarters

Title: Online Sales Account Strategist (Turkish) - EU Headquarters
Salary: Excellent
Location: Ireland
Languages: Turkish
Posted: 23rd May 2012

Online Sales Account Strategist (Turkish) - EU Headquarters

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

Apply Now
This position is based in our EU Headquarters in Dublin, Ireland.
The area: Large Customer Sales
The regional Large Customer Sales (LCS) teams partner closely with our major advertising clients and agencies to develop digital solutions that build our clients' businesses and brands. We are in a unique and exciting position to shape how marketing and business is conducted in the digital age. We provide consultancy services across Google's broad range of solutions, from Google AdWords, to YouTube, to Mobile, that help our customers connect instantly and seamlessly with their audiences and get the most out of the web.
The role: Online Sales Account Manager (Turkish)
Actively help grow customer business as a sales Googler. Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing business grows. You leverage your entrepreneurial drive to target, educate and persuade new customers to embrace Google's latest advertising products and technologies. Using your influencing and relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, understand the details of individual campaigns and persistently explore and uncover the business needs of your key clients. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
Responsibilities:

* Optimise client accounts by analysing and managing their campaign strategy.
* Improve the advertisers' individual ad and campaign performance.
* Build relevant, researched keyword lists and groupings and create/edit text for client advertising campaigns.
* Upsell other Google products.
* ?Respond to client inquiries by email, phone and face to face presentations.

Minimum Qualifications:

* BA/BS degree (In lieu of degree, relevant skills or equivalent experience).
* Relevant experience within an online environment.

Preferred Qualifications:

* Demonstrable creativity in writing, communication and presentations.
* Attention to detail.
* Excellent analytical and research skills.
* Experience in marketing.
* Fluency in English and Turkish.

Apply Now

CV/resume format: PDF (preferred), HTML, Word

Online Media Associate Intern (Multiple Languages Available) - EU Headquarters

Title: Online Media Associate Intern (Multiple Languages Available) - EU Headquarters
Salary: Excellent
Location: Ireland
Languages: Arabic, English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Russian, Spanish, Swedish, Bulgarian, Czech, Hungarian, Polish, Slovak, Ukrainian, Turkish, Hebrew
Posted: 20th May 2012

Online Media Associate Intern (Multiple Languages Available) - EU Headquarters
This position is based in our EU Headquarters in Dublin, Ireland.
This position is available in the following languages: Arabic, Bulgarian,Czech, Danish, Dutch, English, Finnish, French, German, Hebrew,Hungarian, Italian, Norwegian, Polish, Portuguese, Russian, Slovak, Spanish, Swedish, Turkish and Ukrainian.
The area: Internship
Being an intern at Google means you will be a fully integrated member of our business team. You will receive ongoing mentorship and training, and will have a mentor assigned to you with whom you?ll work closely to identify project goals and professional development opportunities. In addition, you will participate in a structured program of educational and social activities to ensure you have a productive experience at Google that helps you grow both your personal and professional skills.
The role: Online Media Associate Intern (Multiple Languages Available)
The Online Media Associate Intern Programme is open to students from all academic disciplines with strong analytical skills to help Google clients and users get the most out of their advertising efforts and our products. With exceptional interpersonal skills, you are strongly interested in client service, project management, and communications. You are also a self-starter who brings a determined, solution-oriented attitude. Your specific responsibilities will depend on the product area, specific department, and on your skills and experience. Many intern roles within this programme do not require technical skills and they could include managing advertiser or publisher accounts, developing compelling advertising solutions for brand advertisers, improving access to relevant information for millions of internet users, analyzing large sets of data, or developing scalable support solutions for rapid-growth consumer products.
Your CV must be submitted in English indicating when you expect to complete your degree (mm/yy). On your CV, please indicate which start date and duration you prefer.
Start date and duration:
- Option 1: Summer Internship: Start date towards end of June for a duration of 10-12 weeks.
- Option 2: Long-term internship: Start date in January/February or June/July for a duration of 5-6 months.
Responsibilities:

* Provide outstanding customer service to Google's advertisers, publishers, users and/or internal clients.
* Manage and drive specific projects, present results and make recommendations.
* Identify customer problems and develop creative solutions.
* Work collaboratively with your team to improve account performance for new and existing markets/products.
* Identify opportunities to improve Google products, working with Product Management, Marketing, Engineering, and other cross-functional teams to test and implement improvements.

Minimum Qualifications:

* Students with a Bachelors/Masters degree in progress. To be eligible, students need to return to full-time education for at least 3 months after the internship. Priority given to applicants graduating late 2012 or during 2013.

Preferred Qualifications:

* Previous internships in account management, marketing, customer support, sales or consulting.
* Proven ability to manage multiple projects at a time while paying strict attention to detail.
* Strong computer application skills and interest in the Internet industry.
* Excellent written and verbal communication skills in English and in the language of the market you would support.
* Strong analytical skills.
* Demonstrated capacity to lead and motivate others around you.

Turkish Customer Solutions

Title: Turkish Customer Solutions
Salary: �25,000 + Benefits
Location: Ireland, Dublin Region, Dublin, Blanchardstown
Languages: English, Turkish
Posted: 18th May 2012

Turkish Customer Solutions Agent

As an Agent within Customer Solutions, your primary responsibilities will be assisting our customers and helping to resolve their inquiries. By using the latest in modern communication and technology tools, you will be able to provide our customers with accurate answers to their questions in both a quick and helpful manner. As a frontline representative, you will be the primary point of contact for our customers - it is critical that you help provide them with predictable, compassionate, and timely resolution to their questions and inquiries while maintaining a positive and friendly attitude. An Agent within Customer Solutions exhibits strong communication skills, excels at customer interaction, exhibits creativity and skill in delivering practical solutions, and thrives in a collaborative team environment.

�Answer phone calls, emails, and case work from customers and work to resolve customer queries in real time or pass the information to the most relevant PayPal department so it can be dealt with appropriately.
Tasks involve: Research using the appropriate tools, limiting accounts as appropriate or lifting limits based on appeal, closing out of buyer complaints, tracking customer contacts and logging relevant case related information. (90%)
�Proactively recommend and educate the customer about features and benefits of products in order to improve their satisfaction and deepen their relationship with PayPal. In undertaking this duty you will use Compass and IT systems to recognize the opportunities and transition the call. Deliver on metrics set for offered and accepted opportunities. (5%)
�Provide consistent feedback regarding overall customer satisfaction, tools and processes (5%)

Competencies:
�Customer Focus
�Listening
�Problem Solving
�Composure
�Drive for Results
�Functional / Technical Skills

The above statements are intended to describe the general nature of work being performed within the role. They are not intended to be construed as an exhaustive list of all the responsibilities, duties, and skills required, nor be the entire list of behaviors or expectations for which one may be measured upon within the performance review process. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. Additionally, Individuals need to be able to work any shift within a 24 hour period Monday through Sunday.

�Strong verbal (phone) communication skills utilizing active listening and clearly speaking to customers
�Strong written (email) communication utilizing proper grammar and punctuation
�Ability to work independently while making sound business decisions on case information
�Well developed sense of urgency and follow through
�Ability to multitask multiple systems, screens, and tasks during customer contacts
�Time Management and Adherence to schedules
�Ability to learn and adapt to new software technologies
�Strong working knowledge of external systems, PC based internet and software applications (Internet, Microsoft Office - Outlook, Word, Excel).
�Basic Knowledge of internal systems & software (Kana, Intranet, Admin Tools, Attack).

Fluent Turkish & English Essential

Benefits (Dublin)
� Medical insurance (VHI)
� Life Insurance & Disability Insurance
� Pension (contributory)
� 25 days holiday
� Sabbatical after 5 years
� Free gym on-site
� Free parking
� Subsidised canteen and coffee dock.
� Subsidised shuttle bus from Dublin city centre (O�Connell St)
� Monthly Reward & Recognition programme.
� Very active Sports & Social Club (Tag Rugby teams, staff nights out, annual staff parties etc)
� Annual Family Day Barbeque

Due to the volume of applications we receive for our job postings, we are unable to respond personally to telephone and email inquiries regarding the status of an application. Only candidates being considered for interview will be contacted at this time.

SMB Sales Associate (Multiple Languages Available) - EU Headquarters

Title: SMB Sales Associate (Multiple Languages Available) - EU Headquarters
Salary: Excellent
Location: Ireland
Languages: Arabic, English, Bengali, Cantonese, Danish, Dutch, Finnish, French, German, Gujarati, Hindi, Italian, Japanese, Mandarin, Norwegian, Portuguese, Punjabi, Russian, Spanish, Swedish, Urdu, Icelandic, Korean, Flemish, Greek, Welsh, Malay, Thai, Vietnamese, Bulgarian, Croatian, Czech, Estonian, Catalan, Hungarian, Latvian, Lithuanian, Polish, Romanian, Serbian, Slovak, Ukrainian, Slovenian, Turkish, Hebrew, Gaelic, Other Languages, Afrikaans, Albanian, Indonesian, Kurdish, Macedonian, Pashto, Farsi, Sorani, Persian, Swiss German, Georgian, Dari, Luxembourgish, Tamil, Cebuano, Filipino, Belarusian, Bosnian, Somali, Swahili, Yoruba, Armenian, Badini, Lingala, Tigrinya, Amharic, Azerbaijani, Balochi, Basque, Brahui, Chechen, Kashmiri, Kazakh, Nepali, Pothohari, Shona, Uzbek, Sign Language, Irish, English, German, French, English (CA)
Posted: 23rd May 2012

SMB Sales Associate (Multiple Languages Available) - EU Headquarters

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

This position is based in our EU Headquarters in Dublin, Ireland.
Positions are available in the following languages: Dutch/French (Benelux), French, and German.
The area: SMB Sales and Operations
When our millions of advertisers and publishers are happy, so are we! As small business experts, we help get local entrepreneurs on the map, and deliver a beautifully simple, intuitive experience that enables customers to grow their businesses with us. By spotting and analyzing customer needs and trends, our innovative teams of strategists, account developers and customer support specialists work together on scalable solutions for each business, no matter its age or size.
The role: SMB Sales Associate (Multiple Languages Available)
Actively help grow customer business as a sales Googler. Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing business grows. You leverage your entrepreneurial drive to target, educate and persuade new customers to embrace Google's latest advertising products and technologies. Using your influencing and relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, understand the details of individual campaigns and persistently explore and uncover the business needs of your key clients. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
As an SMB Sales professional at Google, you are always reaching for ambitious performance goals. You work with a wide variety of SMB advertisers delivering the optimal advertising solution for every client. Your strong interest in sales and the digital economy and your entrepreneurial drive enables SMB advertisers to expand their businesses with Google's latest advertising products and solutions. Your understanding of online media and your commercial acumen shape how new and existing businesses grow. Using your effective communication skills, you are the face of Google to your portfolio of clients. You listen to your customers? needs, understand the details of individual campaigns and persistently explore and uncover business opportunities for your key clients. Working with your clients, you set the vision and the strategy for how their products and services can reach thousands or millions of users. You work as part of a highly engaged team and bring your creativity to grow and transform the business.
Responsibilities:

* Manage a varied portfolio of clients at scale.
* Effectively promote and upsell Google products and solutions (Search, Display, YouTube, Mobile, etc.).
* Approach prospects with tailored presentations, industry data to set campaign targets aligned with account management team.
* Maintain a current understanding of the online advertising landscape in your market.
* Prospect new potential advertisers via various strategic initiatives such as cross departmental collaboration with marketing, networking, trade shows and online research. Develop solid sales pitch strategies that optimize the market potential.

Minimum Qualifications:

* BA/BS degree (In lieu of degree, relevant skills or equivalent experience).

Preferred Qualifications:

* Previous sales support or market research experience or internships.
* Sophisticated understanding of online advertising and the digital economy.
* Experience in online sales, business-development and digital advertising sales/marketing.
* Demonstrated ability to engage professionally with customers.
* Self-starter, self-motivated, capable of seeking additional selling opportunities.
* Native level language skills in the language you will be supporting. Fluency in English.

Select primary language
Benelux
French
German
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CV/resume format: PDF (preferred), HTML, Word

Turkish Customer Solutions Agent

Title: Turkish Customer Solutions Agent
Salary: Attractive & Benefits
Location: Ireland, Dublin Region, Dublin, Blanchardstown Dublin 15
Languages: English, Turkish
Posted: 18th May 2012

Turkish Customer Solutions Agent

Basic Job Qualifications:
Fluent Turkish and English required
Minimum of 6 months call centre/customer service experience
Ability to work in a customer-focused, target-driven environment
An excellent communicator with the ability to build and maintain strong working relationships

Skills Required:
Excellent phone skills and communication skills � both written and oral
Have excellent customer service skills and ability to demonstrate patience
Ability to help customer understand and navigate the PayPal site & product
Capable of achieving quantitative and qualitative goals
Proven problem solving skills and experience in delivering practical solutions
Ability to practice sound judgment and demonstrate initiative
Show a well-developed sense of urgency and follow through
A high degree of flexibility, team spirit and independence
Leadership and time management skills
Proficiency with MS Office, Internet and a good knowledge of databases

Must have relevant working rights for Ireland, PayPal will not at this time offer sponsorship

A.Education
Leaving Certificate or equivalent

B.Experience
� Minimum of 6 months call centre/customer service experience
Fluency in English & another language (if applicable), both spoken and written.
� Ability to work in a customer-focused, target-driven environment.
� An excellent communicator with the ability to build and maintain strong working relationships.
� Proven problem solving skills and experience in delivering practical solutions.
� Proficiency with MS Office, Internet and a good knowledge of databases.
� A high degree of flexibility, team spirit and independence.
� Eligibility to work in Ireland.

C.Knowledge, Skills, and Abilities
1.Ability to work independently while making sound business decisions on case information.
2.Proficiency with Microsoft Office.
3.Ability to learn and adapt to new software technologies.
4.Strong working knowledge of PC based internet and software applications
5.Knowledge of external systems and software (The Internet, Microsoft Office - Outlook, Word, 6. 6.Ability to communicate effectively via telephone by utilizing active listening and clearly speaking to customer.
7.Ability to communicate effectively via email transmission by utilizing proper grammar and punctuation skills.
8.Well-developed sense of urgency and follow through.
9.Ability to make discretionary decisions based on research. A certain degree of creativity and latitude required.

Benefits (Dublin)
� Medical insurance (VHI)
� Life Insurance & Disability Insurance
� Pension (contributory)
� 25 days holiday
� Sabbatical after 5 years
� Free gym on-site
� Free parking
� Subsidised canteen and coffee dock.
� Subsidised shuttle bus from Dublin city centre (O�Connell St)
� Monthly Reward & Recognition programme.
� Very active Sports & Social Club (Tag Rugby teams, staff nights out
� Annual Family Day Barbeque

Due to the volume of applications we receive for our job postings, we are unable to respond personally to telephone and email inquiries regarding the status of an application. Only candidates being considered for interview will be contacted at this time.

Ads Quality Evaluator, Turkish (Temporary) - EU Headquarters

Title: Ads Quality Evaluator, Turkish (Temporary) - EU Headquarters
Salary: Excellent
Location: Ireland
Languages: Turkish
Posted: 23rd May 2012

Ads Quality Evaluator, Turkish (Temporary) - EU Headquarters

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

This position is based in our EU Headquarters in Dublin, Ireland.
This is a temporary role offered through Michael Page.
The area: Product
One of the many reasons Google consistently brings innovative, world-changing products to market is because of the collaborative work we do in Product Management. With eyes focused squarely on the future, our team works closely with creative and prolific engineers to help design and develop technologies that improve access to the world's information. We're responsible for guiding products throughout the execution cycle, focusing specifically on analyzing, positioning, packaging, promoting and tailoring our solutions to all the markets where Google does business.
The role: Ads Quality Evaluator, Turkish (Temporary)
The Ads Quality Ops team is recruiting web-savvy individuals to work with cutting-edge technologies in order to improve the quality of Google's advertisements. You will be responsible for establishing and maintaining the quality of the advertisements that appear next to our organic search results.You are detail-oriented. You have strong analytical skills, and you will bring innovative ideas to improve the overall quality of the ads served on Google.
Responsibilities:

* Investigate and identify low quality and scammy advertisers based on signals related to ads landing page quality and advertiser accounts.
* Troubleshoot and collaborate with engineering teams to make large-scale quality improvements to ads products.
* Navigate grey areas to apply policy guidelines appropriately.

Minimum Qualifications:

* BA/BS degree. In lieu of degree, relevant skills or equivalent experience.

Preferred Qualifications:

* Strong analytical skills, detail-oriented, quick learner and able to meet deadlines.
* Robust command of Internet culture in the relevant language market.
* Familiarity with Google's with online advertising.
* Relevant experience from Internships or working in an Internet company.
* Excellent written and verbal communication skills in English as well as the market language (Turkish).

For immediate consideration, please send a text (ASCII) or HTML version of your resume to temporaryjobs@google.com.
Important: The subject field of your email must include Ads Quality Evaluator, Turkish (Temporary) - EU Headquarters.

CV/resume format: PDF (preferred), HTML, Word

SMB Services Associate (Multiple Languages Available) - EU Headquarters

Title: SMB Services Associate (Multiple Languages Available) - EU Headquarters
Salary: Excellent
Location: Ireland
Languages: Arabic, English, Bengali, Cantonese, Danish, Dutch, Finnish, French, German, Gujarati, Hindi, Italian, Japanese, Mandarin, Norwegian, Portuguese, Punjabi, Russian, Spanish, Swedish, Urdu, Icelandic, Korean, Flemish, Greek, Welsh, Malay, Thai, Vietnamese, Bulgarian, Croatian, Czech, Estonian, Catalan, Hungarian, Latvian, Lithuanian, Polish, Romanian, Serbian, Slovak, Ukrainian, Slovenian, Turkish, Hebrew, Gaelic, Other Languages, Afrikaans, Albanian, Indonesian, Kurdish, Macedonian, Pashto, Farsi, Sorani, Persian, Swiss German, Georgian, Dari, Luxembourgish, Tamil, Cebuano, Filipino, Belarusian, Bosnian, Somali, Swahili, Yoruba, Armenian, Badini, Lingala, Tigrinya, Amharic, Azerbaijani, Balochi, Basque, Brahui, Chechen, Kashmiri, Kazakh, Nepali, Pothohari, Shona, Uzbek, Sign Language, Irish, English, German, French, English (CA)
Posted: 23rd May 2012

SMB Services Associate (Multiple Languages Available) - EU Headquarters

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

This position is based in our EU Headquarters in Dublin, Ireland.
This position is available in the following languages: Czech, Danish, Finnish, Hungarian, Norwegian and Dutch.
The area: SMB Sales and Operations
When our millions of advertisers and publishers are happy, so are we! As small business experts, we help get local entrepreneurs on the map, and deliver a beautifully simple, intuitive experience that enables customers to grow their businesses with us. By spotting and analyzing customer needs and trends, our innovative teams of strategists, account developers and customer support specialists work together on scalable solutions for each business, no matter its age or size.
The role: SMB Services Associate
As an SMB Sales professional at Google, you are always reaching for ambitious performance goals. You work with a wide variety of SMB advertisers delivering the optimal advertising solution for every client. Your strong interest in sales and the digital economy and your entrepreneurial drive enables SMB advertisers to expand their businesses with Google's latest advertising products and solutions. Your understanding of online media and your commercial acumen shape how new and existing businesses grow. Using your effective communication skills, you are the face of Google to your portfolio of clients. You listen to your customers? needs, understand the details of individual campaigns and persistently explore and uncover business opportunities for your key clients. Working with your clients, you set the vision and the strategy for how their products and services can reach thousands or millions of users. You work as part of a highly engaged team and bring your creativity to grow and transform the business.
Responsibilities:

* Provide outstanding customer service and sales support to Google's advertisers, publishers, and/or users.
* Manage customer inquiries by phone, e-mail, and/or live chat.
* Collaborate with Specialists, Engineers, and Product team members on new feature development.
* Implement creative ways to improve our client relationships and increase revenue by upselling and promoting other Google products.
* Provide strategic advice and help solve technical issues by working closely in a consultative role with key clients.

Minimum Qualifications:

* BA/BS degree. In lieu of degree, relevant skills or equivalent experience.

Preferred Qualifications:

* Master's degree.
* Previous experience or internships in sales, customer support, account management, marketing or consulting.
* Proven ability to manage multiple projects at a time while paying strict attention to detail.
* Demonstrated capacity to lead and/or motivate others around you.
* Excellent written and verbal communication skills in English and in the language you would support.

EEA work authorisation is required for roles supporting EEA markets.

Select primary language
Czech
Danish
Dutch
Finnish
Hungarian
Norwegian
| View job cart

CV/resume format: PDF (preferred), HTML, Word

Search Quality Associate (Multiple Languages Available) - EU Headquarters

Title: Search Quality Associate (Multiple Languages Available) - EU Headquarters
Salary: Excellent
Location: Ireland
Languages: Arabic, English, Bengali, Cantonese, Danish, Dutch, Finnish, French, German, Gujarati, Hindi, Italian, Japanese, Mandarin, Norwegian, Portuguese, Punjabi, Russian, Spanish, Swedish, Urdu, Icelandic, Korean, Flemish, Greek, Welsh, Malay, Thai, Vietnamese, Bulgarian, Croatian, Czech, Estonian, Catalan, Hungarian, Latvian, Lithuanian, Polish, Romanian, Serbian, Slovak, Ukrainian, Slovenian, Turkish, Hebrew, Gaelic, Other Languages, Afrikaans, Albanian, Indonesian, Kurdish, Macedonian, Pashto, Farsi, Sorani, Persian, Swiss German, Georgian, Dari, Luxembourgish, Tamil, Cebuano, Filipino, Belarusian, Bosnian, Somali, Swahili, Yoruba, Armenian, Badini, Lingala, Tigrinya, Amharic, Azerbaijani, Balochi, Basque, Brahui, Chechen, Kashmiri, Kazakh, Nepali, Pothohari, Shona, Uzbek, Sign Language, Irish, English, German, French, English (CA)
Posted: 23rd May 2012

Search Quality Associate (Multiple Languages Available) - EU Headquarters

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

This position is based in our EU Headquarters in Dublin, Ireland.
Positions are available for fluent speakers of one or more of the following languages: Portuguese, Spanish or Turkish.
The area: SMB Sales and Operations
When our millions of advertisers and publishers are happy, so are we! As small business experts, we help get local entrepreneurs on the map, and deliver a beautifully simple, intuitive experience that enables customers to grow their businesses with us. By spotting and analyzing customer needs and trends, our innovative teams of strategists, account developers and customer support specialists work together on scalable solutions for each business, no matter its age or size.
The role: Search Quality Associate
As an SMB Sales professional at Google, you are always reaching for ambitious performance goals. You work with a wide variety of SMB advertisers delivering the optimal advertising solution for every client. Your strong interest in sales and the digital economy and your entrepreneurial drive enables SMB advertisers to expand their businesses with Google's latest advertising products and solutions. Your understanding of online media and your commercial acumen shape how new and existing businesses grow. Using your effective communication skills, you are the face of Google to your portfolio of clients. You listen to your customers? needs, understand the details of individual campaigns and persistently explore and uncover business opportunities for your key clients. Working with your clients, you set the vision and the strategy for how their products and services can reach thousands or millions of users. You work as part of a highly engaged team and bring your creativity to grow and transform the business.
Your career development is as unique and varied as the Googlers we hire, and begins the minute you set foot in a Google office. Because we care about the long-term personal and professional growth of our Associates, we created the Online Media Associate Program (OMAP), a two-year, team-based developmental program for new hires. OMAP equips you with the business, marketing, analytical and leadership skills needed to be successful at Google, while helping you develop a strong-knit community of Googlers across the business.
Responsibilities:

* Review assigned sites for quality and content.
* Improve the quality of Google?s search results by evaluating websites to identify areas of concern and interest.
* Cooperate with engineering teams to improve our search quality.
* Develop and share practices for search quality investigation and analysis.
* Investigate and analyze search quality issues in Google?s European indexes.

Requirements:

* BA/BS degree preferred with a strong academic record.
* Excellent web research and analytical skills.
* Relevant experience in an Internet company and with web research.
* HTML experience or knowledge.
* Familiarity with internet infrastructure such as WHOIS info and the Domain Name Server (DNS) system of domains, understanding of Firewalls, IP addresses, and name servers.
* Scripting or programming skills.
* Fluency, written and spoken in English and the chosen language.

Select primary language
Portuguese
Spanish
Turkish
| View job cart

CV/resume format: PDF (preferred), HTML, Word

Customer Solutions Agent Turkish

Title: Customer Solutions Agent Turkish
Salary: competitive
Location: Ireland, Dublin Region
Languages: English, Turkish
Posted: 18th May 2012

Primary Job Responsibilities

1. Represent PayPal with a high level of professionalism and customer service at all times
2. Resolve customer queries by telephone (90%) or by email (10%)
3. Use all manner of modern communication to offer PayPal members the best possible service
4. Maintain and promote a positive attitude while meeting productivity goals
5. Continually display initiative to take on additional responsibilities toward professional growth
6. Perform related duties as assigned

Job Requirements

Basic Job Qualifications:
Fluent Turkish and English required
Minimum of 6 months call centre/customer service experience
Ability to work in a customer-focused, target-driven environment
An excellent communicator with the ability to build and maintain strong working relationships

Skills Required:
Excellent phone skills and communication skills � both written and oral
Have excellent customer service skills and ability to demonstrate patience
Ability to help customer understand and navigate the PayPal site & product
Capable of achieving quantitative and qualitative goals
Proven problem solving skills and experience in delivering practical solutions
Ability to practice sound judgment and demonstrate initiative
Show a well-developed sense of urgency and follow through
A high degree of flexibility, team spirit and independence
Leadership and time management skills
Proficiency with MS Office, Internet and a good knowledge of databases

Must have relevant working rights for Ireland, PayPal will not at this time offer sponsership.

Education
General Education or Equivalent

Renewal Sales Rep Turkish Speaking

Title: Renewal Sales Rep Turkish Speaking
Salary: Negotiable/DOE
Location: Ireland, South-West, Cork
Languages: English, Turkish
Posted: 26th Apr 2012

Renewal Sales Representative

A vacancy has arisen in our Inside Sales Renewals Team for an experienced Turkish Speaking Renewals Sales Representative. Due to promotion and expansion we are now seeking to appoint a talented and experienced sales expert, ideally with experience and knowledge of the IT Industry.

EMC Corporation is a global leader in enabling businesses and service providers to transform their operations and deliver IT as a service. Fundamental to this transformation is cloud computing. Through innovative products and services, EMC accelerates the journey to cloud computing, helping IT departments to store, manage, protect and analyze their most valuable asset � information � in a more agile, trusted and cost-efficient way.

Quota carrying sales position responsible for managing the Maintenance Contract Renewals process from quote to close. Works directly with customers to renew expiring contracts and upsell additional services. Interfaces with Customer Service and Sales organizations to ensure sales goals and performance metrics are achieved.

Principal Duties and Responsibilities:

- Meet sales targets for defined territory
- Ensure Maintenance Contracts are renewed prior to expiration, engage with customer on all aspects of the sales cycle, from quotation to close
- Identify opportunities to upsell Services into accounts
- Manage and submit timely and accurate sales forecasts to management
- Ensure appropriate customer or service issues are escalated to management
- Create accurate quotations are provided to customer 90 days prior to contract expiration
- Adhere to the corporate Renewals policy and practices, and meet defined performance metrics
- Work cross organizationally as part of regional sales and services team
- Sales activity is conducted primarily over the telephone

Interfaces:

- Customers and Resellers
- Team Lead
- Sales and CS Management
- Sales Operations
- Field Sales Reps
- Customer Service Business Operations
- Finance

Skills and Requirements:

- University level education preferred
- 2+ years sales experience
- Demonstrated ability to persuade
- Computer literate
- Highly motivated, positive attitude
- Turkish speaker with fluent English essential
- Eligibility to work in Ireland

Turkish Technical Support

Title: Turkish Technical Support
Salary: �30,000 + benefits + relocation
Location: Ireland, South-West, Cork, Cork
Languages: English, Turkish
Posted: 8th May 2012

Our client are a global cloud security leader, creates a world safe for exchanging digital information with its Internet content security and threat management solutions for businesses and consumers. A pioneer in server security with over 20 years experience, They deliver top-ranked client, server and cloud-based security that fits our customers� and partners� needs, stops new threats faster, and protects data in physical, virtualized and cloud environments. Powered by the Smart Protection Network� infrastructure, Their industry-leading cloud-computing security technology, products and services stop threats where they emerge, on the Internet, and are supported by 1,000+ threat intelligence experts around the globe.

Turkish Technical Support Technician � Level 1

Summary

The Turkish Level 1 Support Technician will be responsible for providing technical assistance on all our clients range of product installed and/or configured on any supported Windows platforms. This position may also include provision of support on malware related issues.

The support will be provided directly to our customers and resellers via various means of communication such as Phone, Email, and or Web Tools

The objective will be to deliver Technical Support with the aim of driving high Customer Satisfaction levels. This will be achieved via first call/contact resolution as well as escalation to a higher level of expertise within a reasonable time.

As well as monitoring the customer satisfaction, the service delivery will be managed by adhering to clear operational team and individual objectives. The Support Technician will provide end to end management of all non escalated cases

Where the primary role of the Support Technician is to handle customer/resellers Technical queries, the technician will also be involved in various tasks aiming at enhancing the support and product portfolio.

Responsibilities & Objectives

First point of contact providing phone, email and online based support to customers and resellers
� Log and process support calls, if necessary escalate to support/senior support engineers
� Provide first level of troubleshooting to our direct customer base
� Provision of detailed and accurate guidance on the use of products
� Interact with other members of the team to provide solutions to minor technical issues.
� To bring any unusual customer problems or incidents to the attention of management via the support/senior support engineers and Customer Care team where appropriate.
� Ensure phone availibility during allocated times by Management

Knowledge Base contribution
� Consult systematically the Knowledge Base
� Use existing solutions
� Create new solutions
� Modify existing solutions
� Provide input for Knowledge Base improvement/gaps as requested
� Project work (as defined in Personal Development)
� FTP maintenance and management
� Beta testing

Participation in Support Readiness activities
� TOI to team members
� Act as buddy for Induction
� Lab environment maintenance
� Interviewing/recruitment involvement
� Process documentation
� Participate in process improvement activities

Key Accountabilities
� Travel may be required
� Work from the office or home based on business requirements
� Availability out of business hours for emergency situations

Person Specification
� Ability to work under pressure
� Positive attitude towards change
� Technical minded
� Highly motivated with a willingness to learn.
� A strong team player with a flexible approach.
� Aptitude for solving problems
� Effective communicator with a positive and confident attitude
� A level of Proactively, Engagement and Ownership

Experience & Skill Set Required

� Knowledge of TCP/IP, HTTP, SMTP, FTP protocols
� Troubleshooting skills
� Windows Desktop administration
� Understanding of SLO�s

Qualifications

� Minimum of 2 years proven experience in a post sales or customer support background gained ideally within a corporate or distribution channel support environment.
� 1 years experience where knowledge of networking and web/internet protocols was required
� Working experience in a Service/Support organization where customer contact was by Phone, Email, and or Web Tools
� Education in technical field, and or industry certifications are advantageous

Our client are offering an exvcellent starting salary of �30,000 for this position and will also pay for flights and accomodation for the first 2-3 weeks for successful candidates. If you feel that you have all of the required skills for this role please send your CV to Darren for more details and a confidential discussion on the company and the position also

Account Coordinator Turkish

Title: Account Coordinator Turkish
Salary: €15 - €17 per hour + Paid holidays city centre based
Location: Ireland, Dublin Region
Languages: Turkish
Posted: 30th Apr 2012

Account Coordinator - Turkish

An Account Coordinator will help the SMB Services team better serve our clients Turkish advertiser base for our product. This fast-paced support team quickly identifies and resolves customer concerns and contributes to the growth of our programs. The objective is to support our clients advertisers and agencies by providing the best possible service via phone, email, or chat. The successful candidate will work within a diverse team with colleagues throughout Europe. Specific responsibilities will include ad review for compliance with our internal policies, troubleshooting on technical issues and advising customers on the best strategy for them to achieve their advertising goals. Among many attributes, the successful candidate will be a self-starter who is comfortable with rapidly changing environment, has a strong attention to detail and prior experience in customer support.

Responsibilities:

Provide outstanding customer support to our clients advertisers.
Manage customer inquiries by phone, e-mail, and/or live chat - provide strategic advice and help solve variety of technical issues
Collaborate with Specialists and Product team members on issue resolution and new feature development.
Implement creative ways to improve customer satisfaction and retention through assisting our advertisers in achieving their desired results.

Requirements:
BA/BSc degree or equivalent.
Fluency in written and spoken English; fluency in the language of the market you will be supporting
Proven ability to deliver highest quality results while paying strict attention to detail.
Demonstrable experience in customer support. Experience in marketing and account management will be a plus.

For more details please contact Gareth Barr on 02890 330002

Quality Evaluator - Turkish

Title: Quality Evaluator - Turkish
Salary: €15 - €17 per hour + Paid holidays, city centre location
Location: Ireland, Dublin Region
Languages: Turkish
Posted: 30th Apr 2012

Our client, a leading Internet and IT multinational is seeking a Turkish speaking Quality Evaluator.

This is a 6-month contract position.

Quality Evaluators work on a multilingual team to help us improve the quality of our client's advertising products. You should be analytical, a quick learner, and have a penchant for providing a better advertising experience for our client's users.

High volume site and account reviews to help train our automated classifiers and get rid of low quality sites from the Ads system. Quality evaluators work with engineers and linguists to help improve the quality of next generation internet services.

Quality Evaluators are voracious readers with a broad range of interests. They must have full fluency in the language they?ll be working on and a broad, robust command of Internet culture in the relevant language market. Positions are available in the following languages: Turkish, Russian. Applicants for all languages must be able to read and write English proficiently.

As a Quality Evaluator, you will help ensure that a quality advertising experience is provided to millions of Internet users. You will have the opportunity to make a significant and direct impact on the quality of our client?s advertising products. You will work with Linguists and Engineers to help improve the quality of next generation online ad targeting services.

You will need to have authority to work in Ireland and will be required to produce documentary evidence to that effect.

For more details please contact Gareth on 02890 330002

Account Co-Ordinator - Turkish

Title: Account Co-Ordinator - Turkish
Salary: Negotiable
Location: Ireland, Dublin Region
Languages: English, Turkish
Posted: 18th May 2012

Account Coordinator - Turkish

An Account Coordinator will help the SMB Services team better serve our clients Turkish advertiser base for our AdWords product. This fast-paced support team quickly identifies and resolves customer concerns and contributes to the growth of our programs. The objective is to support advertisers and agencies by providing the best possible service via phone, email, or chat. The successful candidate will work within a diverse team with colleagues throughout Europe. Specific responsibilities will include ad review for compliance with our internal policies, troubleshooting on technical issues and advising customers on the best strategy for them to achieve their advertising goals. Among many attributes, the successful candidate will be a self-starter who is comfortable with rapidly changing environment, has a strong attention to detail and prior experience in customer support.

Responsibilities:
Provide outstanding customer support to advertisers.
Manage customer inquiries by phone, e-mail, and/or live chat - provide strategic advice and help solve variety of technical issues
Collaborate with Specialists and Product team members on issue resolution and new feature development.
Implement creative ways to improve customer satisfaction and retention through assisting our advertisers in achieving their desired results.

Requirements:
BA/BSc degree or equivalent.
Fluency in written and spoken English & Turkish
Proven ability to deliver highest quality results while paying strict attention to detail.
Demonstrable experience in customer support. Experience in marketing and account management will be a plus.

You must hold a current working visa for Ireland to be considered for this role, for more details please contact Karen at 02890330002

New Role! Looking for Turskish Customer Service Agentst to start immediately

Title: New Role! Looking for Turskish Customer Service Agentst to start immediately
Salary: �22,000 - 26,000k
Location: Ireland, Dublin Region, Dublin, Dublin
Languages: English, Turkish
Posted: 21st May 2012

For a big multinational company based in Dublin we are currently looking for Customer Service Agents with fluent Turkish to join their Dublin team.

You will be responsible for meeting the expectations and requirements of internal and external customers; get first-hand customer information and use it for improvements in products and sevices; act with customers in mind; establish and maintain effective relationship with customers and gain their trust and respect.

To be successful candidate you should have:

Bachelor's Degree
At least 1 year experience in customer service role
At least 1 year experience of a computerised order entry or customer service system
Fluency in Turkish and English is essential!
Excellent communication skills

If you are interested, please send your CV to anna.cywinska@reedglobal.com
or call Anna at:01 6489627

Inside Sales Rep - Turkish

Title: Inside Sales Rep - Turkish
Salary: Negotiable
Location: Ireland, Dublin Region
Languages: English, Turkish
Posted: 18th May 2012

Our client based in Dublin are currently looking to a Turkish Pre Sales Representative

Responsibilities

Prospect for new clients and react to inbound customer requests.
Secure new AdWords clients by presenting search marketing solutions.
Work within a team that supports a particular sector and educate customers on the opportunities within them.
Develop sales pitch strategies that optimize the market potential.
Provide the ultimate in client service by giving potential new customers the attention they need and deserve.
Extremely proactive, organized, responsible and proven ability to work well with a team
Secure new clients by presenting customized solutions.
Effectively manage your sales pipeline and develop a strategy for long-term sustained success

Requirements

1 to 3 Years Experience with proven success in cold calling and high volume dial
Bachelors degree preferred or equivalent work experience
Extremely proactive, organized, responsible and proven ability to work well with a team
Strong communication skills
Native-level fluency in English and Turkish.
Proven success in cold calling and high volume dial.
Strong communication skills and the ability to pitch comprehensive advertising solutions over the telephone to high-end prospects

A current working visa for Ireland is essential for this role, for more details please contact Karen at 02890330002

Tech Support Reps - French/French & Spanish/Turkish

Title: Tech Support Reps - French/French & Spanish/Turkish
Salary: �negotiable
Location: Ireland, South-West, Cork, Cork
Languages: French, Spanish, Turkish
Posted: 18th May 2012

Tech Support French/French & Spanish/Turkish

Salary : Excellent + relocation assistance

The support will be provided directly to our customers and clients over the phone, email etc.

The role will involve end to end management of all issues from customer and clients regards technical queries.

Provide first and second level of troubleshooting to customers and L1 and L2 support to clients.

Candidates should have a minimum of 2 years proven experience in a post sales or customer support background gained ideally within a corporate or distribution channel support environment

1 year�s experience of networking, web tools and internet protocols.

Recruitment Direct is acting as a recruitment agency

Turkish Speaking Tech Support

Title: Turkish Speaking Tech Support
Salary: �Excellent
Location: Ireland, South-West, Cork, Cork
Languages: Turkish
Posted: 18th May 2012

Turkish Speaking Tech Support � Salary �Excellent + relocation assistance

The support will be provided directly to customers and clients over the phone, email etc. The role will involve end to end management of all issues from customer and clients regards technical queries. Provide first and second level of troubleshooting to customers and L1 and L2 support to clients.

Candidates should have very strong IT support experience of networking, web tools and internet protocols.

Fluent Turkish and English is required for this role.

Recruitment Direct is acting as a recruitment agency.

Turkish Customer Service Representative in Dublin

Title: Turkish Customer Service Representative in Dublin
Salary: �19000 to �20000 per annum
Location: Ireland, Dublin Region, Dublin
Languages: English, Turkish
Posted: 8th May 2012

Company: Our client is a global online gaming company that have recently set up their operation in Dublin Ireland. They are currently seeking a Turkish Customer Service Executive for their Dublin headquarters.

Role: The position contains many responsibilities which include; maintaining high quality standards when dealing with customer care, responding to customer calls and queries in an agreed amount of time without compromising quality. Customer details and other information should be logged and validated into relevant systems in an accurate and efficient manner. You should manage each problem that arises until it is resolved and improve work exercises to the best of your ability to achieve the best results.

Skills: The ideal candidate must speak fluent Turkish and English. The candidate must be decisive, highly motivated, enthusiastic, have the ability to work in a team and possess excellent communicational skills both verbally and written. Previous experience in a call centre, customer service environment or a high pressure job would help dealing with the customers and this work environment. Basic IT skills and organisational skills would be a benefit. Time management is important as well as maintaining the best customer care.

Gains: This is well known company with excellent career potential. They are providing you a chance to develop and succeed within their company. Excellent salary is on offer. If you feel this is the role for you please do not hesitate to contact our team.

Please note, due to the emergency of this role only candidates located locally will be considered

BeeswaxEurope.com
Ireland +353 0 1 685448

Quality Eavaluator - Turkish

Title: Quality Eavaluator - Turkish
Salary: Competitive
Location: Ireland, Dublin Region, Dublin
Languages: English, Turkish
Posted: 14th May 2012

Are you passionate about QUALITY? Do you have a keen eye for detail and an interest in the online marketing space?

Quality Evaluators work on a multilingual team, alongside engineers and linguists, to help us improve the quality of online advertising. You should be analytical, a quick learner, and have a penchant for providing a better advertising experience for our online users.

THE ROLE
* As a Quality Evaluator, you will help ensure that a quality advertising experience is provided to millions of Internet users.
* You will have the opportunity to make a significant and direct impact on the quality of online advertising products.
* You will work with Linguists and Engineers to help improve the quality of next generation online ad targeting services.

THE PERSON
* Quality Evaluators are voracious readers with a broad range of interests.
* They must have full fluency in the language they'll be working on and a broad, robust command of Internet culture in the relevant language market.
* Fluent Turkish and English is required

You will need to have authority to work in Ireland and will be required to produce documentary evidence to that effect.

This is a 6-month contract position.

Sales Representative with Turkish

Title: Sales Representative with Turkish
Salary: Competitive
Location: Ireland, Dublin Region, Dublin
Languages: Turkish
Posted: 14th May 2012

A GLOBAL ONLINE GIANT is currently recruiting for a Pre Sales Representative with Turkish. The successful candidate will work very closely with the sales team in helping close meetings with top mid market companies.

They will be responsible for establishing the best contacts through proactively cold calling potential leads with the goal of scheduling meetings.

Requirements
* 1 to 3 Years experience with proven success in cold calling and high volume dial
* Bachelors degree preferred or equivalent work experience
* Extremely proactive, organized, responsible and proven ability to work well with a team
* Native-level fluency in English and Turkish
* Strong communication skills and the ability to pitch comprehensive advertising solutions over the telephone to high-end prospects

Responsibilities
* Prospect for new clients and react to inbound customer requests.
* Secure new AdWords clients by presenting search marketing solutions.
* Work within a team that supports a particular sector and educate customers on the opportunities within them. Develop sales pitch strategies that optimize the market potential.
* Provide the ultimate in client service by giving potential new customers the attention they need and deserve. Secure new clients by presenting customized solutions.
* Effectively manage your sales pipeline and develop a strategy for long-term sustained success.

You will need to have authority to work inIrelandand will be required to produce documentary evidence to that effect.

This is a 11 month contract position.

Risk Analyst - Fluent Turkish

Title: Risk Analyst - Fluent Turkish
Salary: �26000 - �32000 per annum
Location: Ireland, Dublin Region, Dublin
Languages: English, Turkish
Posted: 14th May 2012

* Responsible for finding fraud and preventing financial loss
* Exposure to various forms of payment fraud and account-related abuse and will be responsible for leveraging fraud detection technology in order to have a direct, measurable impact on the growing financial success of the company
* Innovate and improve processes and tools to effectively expose fraudulent and abusive activities
* Identify complex problems and implement creative, data-driven solutions capable of working well in fast- paced environments

Requirements:
* BA/BSc degree or equivalent
* Fluency in written and spoken English and Turkish
* Proven ability to deliver highest quality results while paying strict attention to detail

Turkish Account Coordinator

Title: Turkish Account Coordinator
Salary: �28,000 - �32,000 per annum
Location: Ireland, Dublin Region, Dublin
Languages: English, Turkish
Posted: 14th May 2012

My client, an online giant, require a Turkish Account Coordinator, to join their organisation on a 11 month contract.

The Account Coordinator will help the SMB Services team better serve their Turkish advertiser base for the AdWords product. This fast-paced support team quickly identifies and resolves customer concerns and contributes to the growth of our programs. The objective is to support advertisers and agencies by providing the best possible service via phone, email, or chat.

The successful candidate will work within a diverse team with colleagues throughout Europe. Specific responsibilities will include ad review for compliance with our internal policies, troubleshooting on technical issues and advising customers on the best strategy for them to achieve their advertising goals. Among many attributes, the successful candidate will be a self-starter who is comfortable with rapidly changing environment, has a strong attention to detail and prior experience in customer support.

Responsibilities:
* Provide outstanding customer support to advertisers.
* Manage customer inquiries by phone, e-mail, and/or live chat - provide strategic advice and help solve variety of technical issues
* Collaborate with Specialists and Product team members on issue resolution and new feature development.
* Implement creative ways to improve customer satisfaction and retention through assisting our advertisers in achieving their desired results.

Requirements:
* BA/BSc degree or equivalent.
* Fluency in written and spoken English and Turkish is a must
* Proven ability to deliver highest quality results while paying strict attention to detail.
* Demonstrable experience in customer support. Experience in marketing and account management will be a plus.

Trainee-Permanent, Cork

Title: Trainee-Permanent, Cork
Salary: €25000 - €28000 per annum
Location: Ireland, South-West, Cork
Languages: Turkish
Posted: 17th May 2012

Trainee with Turkish and one other European Language-Permanent-Cork

Responsibilities:

Master Data/Billing & Invoicing
* First point of contact for customer inquiries re customer master data in SAP ERP system
* Co-ordinate initiation and validation of O2C master data requests
* Complete master data process using enablers and SAP
* Run SOX and other controls to ensure data quality
* Manage and implement all changes to master data
* Continue to enhance procedures to further improve and achieve best practice
* Serve as subject matter expert and "go to" person for all aspects of customer master data
* Understands, advises and reports master data implications and consequences to the organisation

Credit/Billing/Collection
* Analyse customer ageing through FSCM in order to analyse collections priorities
* Answer customers inquiries on invoices disputes
* Enter customer disputes in FSCM
* Calls/mail customers to collect using market best practices
* Run A/R reports for management
* Run billing process and ensure invoices are sent to customers on time

Professional Qualification/Experience
* Graduate or a minimum of 2 years financial experience on AR/credit and collection

Requirements:

Fluent Turkish and one other European Language other then English.

For further information and immediate consideration please send your CV or contact Sinead on 021-2300300. Your CV will not be sent on without your consent.

Online Advertising Specialist - Turkish

Title: Online Advertising Specialist - Turkish
Salary: €24 - €26 per annum + Competitive
Location: Ireland, Dublin Region
Languages: Turkish
Posted: 14th May 2012

Are you passionate about QUALITY? Do you have a keen eye for detail and an interest in the online marketing space?

Advertising Specialists work on a multilingual team, alongside engineers and linguists, to help us improve the quality of online advertising. You should be analytical, a quick learner, and have a penchant for providing a better advertising experience for our online users.

THE ROLE
* As a Online Advertising Specialist, you will help ensure that a quality advertising experience is provided to millions of Internet users.
* You will have the opportunity to make a significant and direct impact on the quality of online advertising products.
* You will work with Linguists and Engineers to help improve the quality of next generation online ad targeting services.

THE PERSON
* Online Advertising Specialist are voracious readers with a broad range of interests.
* They must have full fluency in the language they'll be working on and a broad, robust command of Internet culture in the relevant language market.
* Fluent Turkish and English is required

You will need to have authority to work in Ireland and will be required to produce documentary evidence to that effect.

This is a 6-month contract position.

Turkish / Israelian / Dutch Inside Sales Reps

Title: Turkish / Israelian / Dutch Inside Sales Reps
Salary: �35,000 - �55,000 per annum
Location: Ireland, South-West, Cork
Languages: Dutch, Turkish, Other Languages
Posted: 14th May 2012

We are currently looking for strong Turkish / Israelian / Dutch Inside Sales Account Managers with a passion to be the best!

You now have a fantastic opportunity within your grasp!
Excellent base salary and a very attractive OTE structure with various progression paths to aid your career

INTERVIEWING NOW!

Duties

- Managing a portfolio of accounts
- Dealing with all aspects of a campaign
- Using an existing network of industry contacts to generate new business
- Building a 'territory'
- Achieving sales targets
- Continuously improving client relationships
- Attend client meetings in country when required and travel to partner events
- Maintaining and expanding relationships with existing clients
- Completing administrative work, as required

Skills

- Fluent English language speaker + one or more of the above languages
- Proven previous Sales experience
- Driven personality with an ambition to be the best
- Ability to handle customer feedback and collaborate with management to improve process and procedures
- Strong ability to understand customer business needs rather than just customer IT requirements.
- Excellent communication, presentation & negotiating skills
- We are looking for a passionate, energetic, enthusiastic, flexible and capable person who enjoys operating as part of a team.

If you wish to hear more about this opportunity, please call Jason Doyle @ Morgan McKinley

German/French/Turkish Customer Service Agents looking for work in Dublin, Ireland

Title: German/French/Turkish Customer Service Agents looking for work in Dublin, Ireland
Salary: 22.500-24.500
Location: Ireland, Dublin Region, Dublin, Dublin
Languages: English, French, German, Turkish
Posted: 23rd May 2012

We are currently recruiting German, French and Turkish customer service agents for work in Dublin, Ireland.

What�s required?

-Must be fluent in German/French/Turkish and English
-Must have excellent written communication skills
-Call centre experience via phone, email and chat
-Proven ability to deal with problems and solve them efficiently in a friendly and polite manner

What�s on offer?

-Permanent contract with the company
-Competitive salary with bonus incentives and benefits
-Career Progression with a leading company
-Full training in the position, from world class trainers
-Continuous technical education and an enjoyable work environment

If interested in this position please submit your CV on the link below or feel free to contact Cormac on 0035316146177

cormac.loughlin@cpl.ie

Risk Operations Analyst (Temp)

Title: Risk Operations Analyst (Temp)
Salary: Dependent on Experience
Location: Ireland, Dublin Region, Dublin
Languages: English, Turkish
Posted: 11th May 2012

Risk Operations Analyst
6 months contract

As a Risk Operations Temp, you will be responsible for finding fraud, preventing financial loss on Google AdWords. You will be exposed to various forms of payment fraud and account-related abuse and will be responsible for leveraging fraud detection technology in order to have a direct, measurable impact on the growing financial success of Google AdWords. You have a keen interest in technology and online commerce and utilize your strong analytical skills to innovate and improve our processes and tools to effectively mitigate the company's exposure to fraudulent and abusive activities. You are keen to identify complex problems and implement creative, data-driven solutions and capable of working well in fast- paced environments, and are able to make strong contributions to a growing global team.

This is a 6-month contract position. You will need to have authority to work in Ireland and will be required to produce documentary evidence to that effect.

Requirements:
* BA/BSc degree required.
* Fluency in written and spoken English and Turkish
* Proven ability to deliver highest quality results while paying strict attention to detail.

We are acting as an Employment Agency

Follow all our latest jobs on twitter @ReThinkJobs

Turkish Sales Representatives required urgently! �25-37

Title: Turkish Sales Representatives required urgently! �25-37
Salary: �25,000-�37,000
Location: Ireland, Dublin Region, Dublin, Dublin
Languages: English, Turkish
Posted: 22nd May 2012

Our client, a global leader in service revenue management has an excellent new opening in Dublin for the position of Turkish Inside Sales Representative.

The ideal candidate will have a minimum of 1 years IT sales experience as well as
fluency in Turkish and English.

The salary for this role is 25,000K - 37,000K plus an attractive benefit package.

Please call Anna on +353(1)6489627 for more information and submit your CV to anna.cywinska@reedglobal.com

Inside Sales Representative

Title: Inside Sales Representative
Salary: 25k - 35k
Location: Ireland, Dublin Region, Dublin, 16
Languages: Arabic, English, Dutch, German, Turkish
Posted: 22nd May 2012

Our client, a service revenue performance company is currently recruiting for an
Inside Sales Representative based in Sandyford.

The main duties of the role include:

�Responsibility for the renewal and overall sales of hi-tech service and support agreements to establish customer base
�Application of databases to research accounts and uncover new opportunities
�Generation of sales quotations
�Managing the entire service sales process from prospect to close
�Generating reports for internal use

The ideal candidate will have the following qualifications:

�University Degree
�Fluent English and German/Turkish/Dutch/Arabic is essential
�Previous experience, ideally in the IT sector
�Excellent computer skills and knowledge of Microsoft packages
�Excellent team player
�Previous experience in building business relationships

Our client offers an attractive salary and benefits package.

If you are interested in applying for the above role please email your CV to anna.cywinska@reedglobal.com.

Quality Evaluator - Turkish

Title: Quality Evaluator - Turkish
Salary: €12 - €15 per hour + paid holidays
Location: Ireland, Dublin Region
Languages: English, Turkish
Posted: 25th Apr 2012

Quality Evaluator - 6 month temp contract

Dublin 12 - 15 euro per hour

Our client, a leading multinational internet and software corporation, are seeking a Turkish speaking Quality Evaluator to work in their Dublin offices.

The successful applicant will work as part of a multilingual team to help improve the quality of our client's products. You must be a quick learner, be highly analytical as well as having a penchant for providing a better advertising experience for users.

As a Quality Evaluator you will have the opportunity to make a significant and direct impact on the quality of our client's advertising products. The successful applicant will work with Linguists and Engineers to help improve the quality of next generation online and targeting services.

The successful applicant must have full fluency in Turkish and must be able to read and write English proficiently.

You will need to have the authority to work in Ireland and will need to product documentation as evidence to that effect.

This is a 6 month contract.

For more information, please contact Gareth at Randstad on 0044 28 90330002 or forward your CV via the link.

Advertising Quality Evaluator - Turkish

Title: Advertising Quality Evaluator - Turkish
Salary: Negotiable
Location: Ireland, Dublin Region
Languages: English, Turkish
Posted: 22nd May 2012

If your career can be compared to a mountain, this Global Digital Organisation is the summit. So why linger around base camp? Why not bring your energy and creativity to a company that realises dreams by bringing amazing innovations to our daily lives and by transforming the World in the ways we share, explore and communicate?
If you have experience of working in a multilingual environment assessing the quality of communications, this could be the role for you.

The essential duties of this role will be to work on a multilingual team to help our client improve the quality of their advertising products. You should be analytical, a quick learner, and have a penchant for providing a better advertising experience for our client's users.

Quality Evaluators are voracious readers with a broad range of interests. You must have full fluency in Turkish and a robust command of Internet culture in the relevant language market. You should also be proficient in written and spoken English. As a

Quality Evaluator, you will help ensure that a quality advertising experience is provided to millions of Internet users. You will have the opportunity to make a significant and direct impact on the quality of our client's advertising products. You will work with Linguists and Engineers to help improve the quality of next generation online ad targeting services.

You will need to have authority to work in Ireland and will be required to produce documentary evidence to that effect.

Turkish Inisde Sales Rep required urgently

Title: Turkish Inisde Sales Rep required urgently
Salary: �25,000
Location: Ireland, Dublin Region, Dublin, Dublin
Languages: English, Turkish
Posted: 22nd May 2012

For a big multinational company based in Dublin we are currently looking for Customer Service Agents with fluent Turkish to join their Dublin team.

You will be responsible for meeting the expectations and requirements of internal and external customers; get first-hand customer information and use it for improvements in products and sevices; act with customers in mind; establish and maintain effective relationship with customers and gain their trust and respect.

To be successful candidate you should have:

Bachelor's Degree
At least 1 year experience in customer service role
At least 1 year experience of a computerised order entry or customer service system
Fluency in Turkish and English is essential!
Excellent communication skills

If you are interested, please send your CV to anna.cywinska@reedglobal.com

Turkish Customer Service Representative

Title: Turkish Customer Service Representative
Salary: �22,000 - �26,000
Location: Ireland, Dublin Region, Dublin, Dublin
Languages: English, Turkish
Posted: 22nd May 2012

New Career Opportunity with a multinational IT company based in Dublin. We are hiring Turkish Customer Care Representatives for a number of technical/customer service roles on our client's side.

If you are native Turkish, energetic and professional, with technical aptitude, we�d love to hear from you.

A successful Customer Service Representative would ideally possess the following:

Enjoy helping customers work systematically through technical problems and help customers understand the features and benefits of new products that best meet their needs.
Ability to resolve billing and payment queries
Have a strong desire to learn continually and grow professionally.
Are driven to master the products they're supporting/offering.
Are comfortable communicating about technical matters in laymen's terms.
Want to be part of an exciting, rapidly changing industry.
Enjoy tackling tough problems and determining customers� needs.

Requirements:

Multilingual, fluent and in the languages in which the Services are provided, as well as in English
Excellent written communications skills
1 year of call centre experience / customer support experience via phone, email, and chat
ery customer service focused, able to deal with customers in a friendly and polite manner
Substantial personal or professional experience using smart mobile technology, such as iPhone, iPad, iTouch, Palm Pre, Amazon Kindle, another eReader, any Android device
Technologically capable: preferably have had experience troubleshooting personal electronic devices (e.g., personal computers, smart phones, tablets), online downloads, transactions, applications, software, and hardware issues

*** Please note, the recruitment process has already started therefore our client will only consider candidates already based in Ireland!

If you are interested, please send your CV over to Anna: anna.cywinska@reedglobal.com or call her at 016489627.

Turkish Customer Service Representative - Dublin

Title: Turkish Customer Service Representative - Dublin
Salary: Negotiable
Location: Ireland, Dublin Region, Dublin
Languages: Turkish
Posted: 22nd May 2012

I am currently recruiting for our client, an international outsourcing provider company.

I would be delighted to hear about candidates with these following skills:
- Fluent in Turkish and English
- Technical background with troubleshooting experience
- Strong desire to learn continually
- Customer service orientated with one year experience of customer support via phone, email and chat
- Excellent listening, understanding, writing and speaking skills

This role is a 12 months contract which can be then turn into a permanent one. The company is offering a salary from �22,500 with bonuses. Full training and excellent benefits are on offer. Opportunities for career progression as well !

This same position is also available for French+Dutch speakers and German ! ! !

If you would like to know more about the role then please send your CV to Jacques: jacques.abengessamba@reedglobal.com

Turkish Inside Sales

Title: Turkish Inside Sales
Salary: 25,000
Location: Ireland, Dublin Region, Dublin, Dublin
Languages: English, Turkish
Posted: 22nd May 2012

Headquartered in San Francisco, we have five global service centers that serve technology customers in over 110 countries and 30+ languages. We�ve delivered more than $5 billion in services revenue to the technology industry and manage more than 400,000 customer relationships annually.
Founded in 1999, we continue to grow at an unparalleled rate. We are private, profitable,
and fully backed by a distinct group of individual and institutional investors.

Role Description:

The Inside Sales Representative will support a growing sales organisation as part of his or her daily responsibilities.

Responsibilities:

�� Responsible for the renewal and overall sales of hi-tech service and support agreements to
established customer base (no cold calling!)
�� Application of databases to research accounts and uncover new opportunities
�� Generation of sales quotations
�� Manage the entire service sales cycle from prospect to close
�� Generate reports for internal use
�� Ensure the integrity of client information is maintained in the database systems

Qualifications:

�� University Degree/Higher Diploma
�� Fluency in English and Turkish is essential
�� Previous experience, ideally in the technological sector is preferable but not essential
�� Strong computer skills and knowledge of Microsoft packages
�� Excellent communication and reporting skills
�� Must be able to work in Ireland and have valid visa status
�� Proven ability to form business relationships

Send your CV to: clodagh.kane@reedglobal.com

Turkish Speaking Technical Support Agent

Title: Turkish Speaking Technical Support Agent
Salary: 21,000
Location: Ireland, Mid-West
Languages: English, Turkish
Posted: 19th May 2012

PURPOSE OF JOB

� To provide Pre-Sales & Post-Sales customer and technical support (level 1 & 2) on a wide range of storage, wireless, multimedia and memory devices

2. RESPONSIBILITIES

� Respond to all customers enquires within given timescales, efficiently and effectively
� Troubleshoot PC hardware and software problems; software installations and upgrades; provide first level of support for network, server, mainframe and security
� Research, resolve, and respond to questions received in accordance with set policies and procedures
� Provide accurate and thorough solutions to user problems
� Communication of problem status to the end user
� Research and supply information in order to propose solutions for customers
� Recognise when a problem or query should be transferred to another department or a more senior member of staff
� Deal with all letters, e-mail, fax correspondence as requested or required
� Enter and retrieve information into local logging system
� Maintain and update customer and internal information
� Reach targets in respect of customer solutions
� Be proactive on receiving customer feedback in terms of your customer service performance
� Participate in team projects that enhance the quality of the help desk service level, and promote technical and career growth

PLANNING AND ORGANISING

� Manage time and workload in order to meet administration requirements of the role

DECISION MAKING

� Advise and propose solutions for customers via telephone, email, fax.
� Use knowledge of processes to decide if a problem / query should be escalated

COMMUNICATION

� Promote a positive image of the organisation
� Create and maintain effective working relationships with colleagues

SUPPORT BY MANAGEMENT.

� Minimum supervision is required but is readily available
� Calls are monitored to provide information relating to the individuals performance for the purpose of corrective action and improvement.

EXPERIENCE, KNOWLEDGE AND SKILLS REQUIRED

Full details of both pre and post training minimum skills are held within the department.
Pre-recruitment experience, knowledge and skills required are:

Experience
� Previous call centre experience desired but not essential
� Previous customer service experience essential
�

Knowledge
� Post Leaving Certificate Course in IT an advantage
� Knowledge of PC applications � Hardware & Software � particularly storage, wireless, multimedia and memory products

Skills
� Fluent Turkish with an excellent level of English (both written and oral) required
� Have excellent communication skills
� Practice empathic listening skills
� Have the ability to handle many calls for long periods
� Have the ability to provide consistent, positive customer service
� Identifies customer needs, manages expectations, and defines appropriate next steps
� Proactively solves customer problems
� Ability to work on owns initiative and under pressure in order to achieve deadlines