Top Language Jobs

Swedish, Norwegian or Finnish Finance Administrator

Title: Swedish, Norwegian or Finnish Finance Administrator
Salary: Excellent
Location: Ireland, Mid-West, Limerick
Languages: Finnish, Norwegian, Swedish
Posted: 15th May 2012

Role:
To work as part of the Cook SSC Finance team in all aspects of day to day work, including accurate invoice posting (AR & AP), reconciliation of purchase & sales orders, invoice query resolution, processing of cash application items, approval of invoices and organisation of vendor payments.

Responsibilities:
� Investigating and resolving customer and vendor finance queries.
� Processing vendor and customer invoices, credit notes & payments.
� Processing of employee expenses in relevant Cook entities.
� Ensure that Cook T&E policy is adhered to
� Ensure all invoices (AR & AP) have appropriate control and approval.
� Ensuring cash collection occurs within customer terms
� Bank reconciliations
� Liaise with the bank, as necessary, to deal with problem inward & outward payments.
� Liaise with various internal departments to resolve invoice queries and obtain correct details for invoice processing and payment processing.
� Liaise with team lead to ensure he/she is kept fully appraised with regard to any processing issues.
� Reconciliation of various clearing accounts.
� Review Receivables Ledger and follow up on aged items.
� Review of Vendor Ledgers at month end. Investigate any unpaid or debit balances and work to clear them, correctly, in a timely manner
� Where appropriate to your country of responsibility, processing and/or payment of payroll (can be weekly, fortnightly or monthly at present).
� Customer statement reconciliations in line with internal policy.
� Perform various month end tasks per month end time table
� Assist with other related Finance tasks as requested.
� Ensure that Cook�s Code of Conduct is complied with in all business matters carried out on Cook�s behalf. This requires significant familiarisation and knowledge of the Code of Conduct.

Qualifications:
� Previous relevant Accounts Payable and/or Accounts Receivable experience in a multi-national environment.
� Good communication and inter-personal & numeric skills.
� Good working knowledge and appreciation of the Microsoft Office suite of software, especially MS-Excel and ideally a Microsoft Accounting System (Navision, Dynamics, Axapta).
� Proven problem-solving skills.
� Must be a team player able to function in a multi-skilled, multi-functional environment.
� Must be self-motivated, requiring minimal supervision.
� Fluency in a second European language is essential. Preference for a Scandinavian language. Additional languages would be advantageous.

Swedish Applications Inside Sales Account Managers - based in Dublin, Ireland

Title: Swedish Applications Inside Sales Account Managers - based in Dublin, Ireland
Salary: Negotiable
Location: Ireland, Dublin Region, Dublin
Languages: Finnish, Swedish
Posted: 9th May 2012

Oracle Corporation is currently hiring Talented Technology / IT professionals to work as Swedish Applications Sales Account Managers to be based in Dublin, Ireland

Oracle Direct is our EMEA Inside Technology sales organisation selling Oracle�s complete Technology solutions and services.

Successful candidates will be offered world class training + structured career development to ensure you reach your maximum potential as a Technology / IT professional within Oracle Corporation.

Oracle�s Future Business Leaders and Technology Stars are developed from the� Talent Pool� of Oracle Direct, offering unparalleled future career opportunities within the Oracle global organization.

Responsibilities:

Demonstrate the business benefits and value proposition of Oracle Technology solutions to Swedish business customers
Match Oracle Technology solutions to resolve business pains and challenges with Swedish clients.
Develop new sales leads by uncovering new opportunities with Swedish customers
Create, drive and execute new business marketing campaigns to Swedish client base
Manage a number of complex sales opportunities at the same time utilising internal resources to achieve your goals and objectives
Win sales deals in a competitive environment to achieve and overachieve sales targets.
Be continuously aware of developments in the IT industry

Desired Skills & Experience

Proven track record in a B2B sales environment
Proven ability to sell total IT solutions to Business customers
Strong sales skills including business justification, negotiation and closing.
Fluency in English and Finnish language
Prospecting and/or new business background.
Expertise in demand generation in new markets from campaign conception to deal closure.
Strong influencing skills.
Enthusiasm to learn new sales skills and technologies (for example - Sandler)

Finnish Applications Inside Sales Account Managers - based in Dublin, Ireland

Title: Finnish Applications Inside Sales Account Managers - based in Dublin, Ireland
Salary: Negotiable
Location: Ireland, Dublin Region, Dublin
Languages: Finnish, Swedish
Posted: 9th May 2012

Oracle Corporation is currently hiring Talented Technology / IT professionals to work as Finnish Applications Sales Account Managers to be based in Dublin, Ireland

Oracle Direct is our EMEA Inside Technology sales organisation selling Oracle�s complete Technology solutions and services.

Successful candidates will be offered world class training + structured career development to ensure you reach your maximum potential as a Technology / IT professional within Oracle Corporation.

Oracle�s Future Business Leaders and Technology Stars are developed from the� Talent Pool� of Oracle Direct, offering unparalleled future career opportunities within the Oracle global organization.

Responsibilities:

Demonstrate the business benefits and value proposition of Oracle Technology solutions to Swedish business customers
Match Oracle Technology solutions to resolve business pains and challenges with Finnish clients.
Develop new sales leads by uncovering new opportunities with Finnish customers
Create, drive and execute new business marketing campaigns to Finnish client base
Manage a number of complex sales opportunities at the same time utilising internal resources to achieve your goals and objectives
Win sales deals in a competitive environment to achieve and overachieve sales targets.
Be continuously aware of developments in the IT industry

Desired Skills & Experience

Proven track record in a B2B sales environment
Proven ability to sell total IT solutions to Business customers
Strong sales skills including business justification, negotiation and closing.
Fluency in English and Finnish language
Prospecting and/or new business background.
Expertise in demand generation in new markets from campaign conception to deal closure.
Strong influencing skills.
Enthusiasm to learn new sales skills and technologies (for example - Sandler)

Swedish Customer Solutions Agent

Title: Swedish Customer Solutions Agent
Salary: Attractive & Benefits
Location: Ireland, Dublin Region, Blanchardstown Dublin 15
Languages: English, Swedish
Posted: 18th May 2012

1. Represent PayPal with a high level of professionalism and customer service
2. Resolve customer queries by email or by telephone.
3. Use all manner of modern communication to offer our members the best possible service.
4. Maintain and promote a positive attitude while meeting productivity goals
5. Continually display
6. Perform related duties as assigned

FLUENT ENGLISH & SWEDISH IS ESSENTIAL

� Meet or exceed all published standards measured monthly and YTDMaintain acceptable level of job discretion. Performance is evaluated against the ability to make judgment calls, the ability to make sound decision, a desire to make decisions, displaying a heightened level of accountability, demonstrating a sense of responsibility, confidentiality and professionalism
� Maintain acceptable level of teamwork by incorporating a positive attitude, being supportive in words and actions, embodying the core values of PayPal, and communicating with all levels both within the existing team & anyone outside the direct reporting structure.
� Maintain acceptable level of commitment which includes more than just showing up for work, more than just performing expectations, seeking out additional responsibilities (not OT), volunteering for special projects, identifying oneself as a go-to individual, flexibility with change and a passion for the product and company.Regular and predictable attendance is required.

Benefits (Dublin)
� Medical insurance (VHI)
� Life Insurance & Disability Insurance
� Pension (contributory)
� 25 days holiday
� Sabbatical after 5 years
� Free gym on-site
� Free parking
� Subsidised canteen and coffee dock.
� Subsidised shuttle bus from Dublin city centre (O�Connell St)
� Monthly Reward & Recognition programme.
� Very active Sports & Social Club
� Annual Family Day Barbeque

Due to the volume of applications we receive for our job postings, we are unable to respond personally to telephone and email inquiries regarding the status of an application. Only candidates being considered for interview will be contacted at this time.

Customer Service Representative (Norwegian and a second language preferably Nordic)

Title: Customer Service Representative (Norwegian and a second language preferably Nordic)
Salary: competitive with excellent benefits
Location: Ireland, Dublin Region, Dublin
Languages: English, Danish, Finnish, Norwegian, Swedish
Posted: 9th May 2012

Position: Customer Service Representative (Norwegian+second language preferably Nordics)

Are you Covidien?

More than 42,000 employees worldwide are proud to serve as the driving force behind our growth, innovation and passion for lifesaving work. A leading provider of medical devices, supplies and pharmaceuticals, Covidien ensures that doctors and nurses have the products and solutions they need to create better patient outcomes every day.

Customer Service Centre

The Cherrywood Customer Service Centre (CSE) is a Global Business Unit within Covidien. CSE is the EMEA shared service centre for all customer transactions. It is a multi-national centre covering 16 markets with 21 different nationalities. Customer orders are received by phone, fax or email with over 4,000 orders received and processed on a daily basis with a weekly order value of $37 million.

Position Summary

Join Covidien as a Customer Service Representative and you�ll use your problem-solving abilities and excellent communication skills to guarantee quality service to customers around the globe. Working from our recently established European Services Centre in Dublin, you�ll manage queries and orders for a variety of international customers. In return, we�ll provide great training and development opportunities, as well as an excellent benefits package. It�s a unique opportunity to be part of a rapidly growing and multicultural centre and make sure that life-saving medical supplies get where they�re needed most.

Principle accountabilities

� Efficiently managing customer queries and orders
� Communicating effectively with customers
� Processing orders to high standards of quality
� Contributing to process improvements whenever possible

Skills & Qualifications

Minimum requirements:

� Fluent Norwegian language skills + knowledge of one additional language required (preferably Nordics)
� Customer service experience (contact centre/call centre environment strongly preferred)
� A Leaving Certificate (or equivalent)

Preferred requirements:

� A university degree and knowledge of additional European languages will be advantageous

Other skills:

� English language skills to business standard
� Strong communication and time management skills
� Excellent customer focus and drive for results

Covidien is an equal opportunities employer and welcomes applications from all sections of the community.

Vertrieb/Salg/Sales/Ventas -Talk to Oracle Corporation about Your Future Sales Career

Title: Vertrieb/Salg/Sales/Ventas -Talk to Oracle Corporation about Your Future Sales Career
Salary: Excellent Salary Package + Benefits
Location: Ireland, Dublin Region, Dublin, Dublin 3
Languages: English, German, Swedish
Posted: 9th May 2012

ORACLE'S GOAL IS TO SIMPLIFY IT SOLUTIONS FOR OUR CUSTOMERS!!!

HARDWARE, SOFTWARE - COMPLETE!!

With the acquisition of SUN, Oracle Corporation is the only Enterprise Technology company that can offer a total solution from application to disk. We are continuously innovating, specifically by bringing to market appliances where SW and HW is engineered to work together. This gives total business benefits to our customers such as greater performance, lower costs, less risk, minimal integration involved and easy to maintain complete solutions.

Due to Oracle Corporation�s continued growth in EMEA, we wish to hire experienced and Talented sales / business development / account managers for our fast growing Technology centres in Dublin and Malaga. Successful candidates will sell world leading Oracle solutions to corporate clients in the EMEA territories.

Oracle Direct is our EMEA Inside sales organisation selling all Oracle Technology solutions and services.

This line of business has grown rapidly in last 10 years from 40 to over 900 people and has become the Talent Development Centre for EMEA. Successful candidates will be offered world class training + structured career development to ensure you reach your maximum potential as a Technology sales professional.

Oracle�s Future Business Leaders and Sales Stars are developed from the� Talent Pool� of Oracle Direct, offering unparalleled career opportunities within the Oracle global organisation.

All this is on offer in a VIBRANT and exhilarating work atmosphere.

We are looking to hire Talented sales individuals for the following markets: UK, France, Norway, Denmark, Italy, Spain, Sweden, Finland, Germany, Switzerland, Netherlands and Belgium.

Excellent salary packages + Relocations packages are offered to successful candidates.

So if you have a passion for sales and are hungry to drive your sales career forward to the next level with the World's largest Enterprise Technology company - Oracle Corporation, please contact Saul Whitton at Oracle Corporation to discuss further

Swedish Speaking Client Technical Support

Title: Swedish Speaking Client Technical Support
Salary: Dependent on Experience
Location: Ireland, South-West, Cork
Languages: English, Swedish
Posted: 18th May 2012

Responsibilities:
� Provide technical support for assigned products.
� Work with more senior personnel or the Escalation Management Team Technical Group Team effectively on more complex technical issues, in order to provide regular updates and a timely resolution to the customer.
� Leverage the internal and external Help Center for prompt and accurate resolution of basic technical issues. Ensure that information about any solution that was not easily found in the Help Center is passed on appropriately.
� Escalate customer issues via established Global Customer Support escalation processes.

Requirements:
� Experience of working in a client-facing technical customer support (help desk, call center) environment, preferably supporting Internet-based products.
� Proven trouble shooting skills
� Demonstrated technical experience in one or more of the following: HTML, JavaScript, SQL, Java, ActionScript.
� Must be fluent in English (oral and written) as well as the second European language
� Knowledge of basic HTML concepts e.g an ability to identify tags
� Knowledge of Flash, basic XML and JavaScript concepts a plus
� Previous experience in working with, or for, an agency a plus.

Account Manager Danish Swedish English

Title: Account Manager Danish Swedish English
Salary: competitive
Location: Ireland, Dublin Region, Dublin
Languages: English, Danish, Swedish
Posted: 18th May 2012

Primary Job Responsibilities

The Account Manager position is a fundamental component of the PayPal Merchant Operations team, serving as a primary contact for a portfolio of up to 100 small merchant clients in Europe. These merchants are processing between $50,000 and $400,000 in total processing volume per month.
The position serves as the lead point of contact for all operational aspects of the merchant processing relationship during the contract life, identifying opportunities for proactive discussions with the merchant regarding his business, growth strategies and recommendations as to how PayPal may assist in meeting overall profitability objectives. In this regard, the incumbent strives to be the focal point of knowledge about the merchants within the portfolio.

The position is the merchant�s source for PayPal product information and communication on critical operational issues including risk management, fraud issues, negative account actions including limitations, placement of reserves and withdrawal limits. This position has specific targets for increasing PayPal�s share of total payment volume with the client either through recommended changes to the existing PayPal account or cross-selling PayPal as a payment and processing alternative for additional business silos owned or controlled by the merchant. The incumbent will have a strong understanding of basic business and will be required to apply solutions to the merchant�s environment. Outbound calling to the portfolio will range from 35-50 per cent.

The Account Management I role will require tight coordination with a wide range of PayPal teams, including: Telesales, eBay Support teams, Off-eBay Merchant Services (MSBU), Marketing, Merchant Technical Integration, and Global Risk Operations.

Specific Duties:

- Incumbent has responsibility to provide a single point of contact for all operational and risk related issues associated with the assigned merchant account. This includes requesting additional supplemental merchant information, ensuring that technical assistance is available and that issues are resolved promptly, communication of risk-related information to the merchant such as fraud inquiries, account limitations, requirement for reserves etc.
- Analyze and understand the client and their business, including future direction business direction. Incumbent is responsible for cross selling PayPal product and services to meet or exceed share of wallet goals for the portfolio as assigned by the Segment Manager.
- Perform proactive management and interaction with all accounts within the assigned portfolio. Outbound calling to customers on general needs assessment, feature education and product cross selling should consume 35-50 percent of daily activities.
- Position has responsibility for the contractual health and well-being of assigned relationships within the PayPal merchant portfolio, including contract renewals for accounts and retention of the account base.
- Establish effective working relationships with other managers and product leads within the organization to ensure excellent information flow and feedback on of process, policy and product changes that will affect the Small merchant segment.
- Document all communication with accounts accurately and in a timely manner via system tools. Ensure that issues are escalated appropriately to appropriate internal departments and management.
- Prepare monthly business summaries on assigned clients in support of segment reporting requirements. Provide key insight to management team by summarizing merchant segment impacts from product enhancements and system problems.

Job Requirements

Maintain required level of client portfolio satisfaction as measured by quarterly or semi-annual survey.

Maintain an acceptable level of job discretion. Performance is evaluated against the ability to make judgment calls, the ability to make sound decisions, a desire to make decisions.

Displaying a heightened level of accountability, demonstrating a sense of responsibility, confidentiality and professionalism.

Maintain acceptable level of teamwork by incorporating a positive attitude, being supportive in words and actions, embodying the core values of PayPal, and communicating with all levels both within the existing team & anyone outside the direct reporting structure.

Maintain acceptable level of commitment to include seeking out additional responsibilities volunteering for special projects, identifying oneself as a go-to individual, flexibility with change and a passion for the product and company.

Education
Bachelors Degree or Equivalent

Content Specialist - Nordic Market

Title: Content Specialist - Nordic Market
Salary: Not Disclosed
Location: Ireland, Dublin Region, Dublin, Dublin 15
Languages: Danish, Norwegian, Swedish
Posted: 18th May 2012

Content Specialist - Nordic Market

The Content Specialist will be responsible for the quality of Customer Support content. The main objective of this role is to ensure that Content - Kana emails, FAQs and Self-Service Content is accurate and culturally appropriate. To achieve this, the Content Specialist will work closely with the Global Content teams, Product support and the in-country teams.

Specific Duties
The responsibilities for this role include:

Modifying or re-writing kana templates (hotkeys) and FAQs to ensure they are:

Culturally appropriate

Well-written

Accurate

Approved by Compliance/Legal Department

Translating, updating, writing and implementing new templates to reflect product updates

Updating, writing and implementing new FAQs to reflect product updates

Maintaining the Help Center � for example, hiding out-of-date FAQs if necessary

Acting as the content expert for CS content

Working closely with Linguists and Content Managers to maintain local language glossaries and style guides

Researching and analyzing customer behavior and working with Product Support to establish content strategies that will improve the user experience

Taking an active role in country-specific or European content projects

Use of project management principles to ensure deliverables are met

Supporting the in-country business unit�s initiatives

Getting involved in website bug spotting/fixing (QA)

Support Content development for self-service programs e.g. Virtual Agent, Contact Us, Help centre

Any additional tasks or project support as required

Education and/or Relevant Experience:
o Fluent English and Danish,Swedish and/Norwegian language
o Excellent translation, writing and editing skills
o BS/BA in languages or related field
o Ability to work within tight and often-changing deadlines
o Ability to work with and communicate effectively to diverse individuals
o Strong organizational and project management skills Sound knowledge of the PayPal product

SMB Services Associate (Multiple Languages Available) - EU Headquarters

Title: SMB Services Associate (Multiple Languages Available) - EU Headquarters
Salary: Excellent
Location: Ireland
Languages: Arabic, English, Bengali, Cantonese, Danish, Dutch, Finnish, French, German, Gujarati, Hindi, Italian, Japanese, Mandarin, Norwegian, Portuguese, Punjabi, Russian, Spanish, Swedish, Urdu, Icelandic, Korean, Flemish, Greek, Welsh, Malay, Thai, Vietnamese, Bulgarian, Croatian, Czech, Estonian, Catalan, Hungarian, Latvian, Lithuanian, Polish, Romanian, Serbian, Slovak, Ukrainian, Slovenian, Turkish, Hebrew, Gaelic, Other Languages, Afrikaans, Albanian, Indonesian, Kurdish, Macedonian, Pashto, Farsi, Sorani, Persian, Swiss German, Georgian, Dari, Luxembourgish, Tamil, Cebuano, Filipino, Belarusian, Bosnian, Somali, Swahili, Yoruba, Armenian, Badini, Lingala, Tigrinya, Amharic, Azerbaijani, Balochi, Basque, Brahui, Chechen, Kashmiri, Kazakh, Nepali, Pothohari, Shona, Uzbek, Sign Language, Irish, English, German, French, English (CA)
Posted: 23rd May 2012

SMB Services Associate (Multiple Languages Available) - EU Headquarters

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

This position is based in our EU Headquarters in Dublin, Ireland.
This position is available in the following languages: Czech, Danish, Finnish, Hungarian, Norwegian and Dutch.
The area: SMB Sales and Operations
When our millions of advertisers and publishers are happy, so are we! As small business experts, we help get local entrepreneurs on the map, and deliver a beautifully simple, intuitive experience that enables customers to grow their businesses with us. By spotting and analyzing customer needs and trends, our innovative teams of strategists, account developers and customer support specialists work together on scalable solutions for each business, no matter its age or size.
The role: SMB Services Associate
As an SMB Sales professional at Google, you are always reaching for ambitious performance goals. You work with a wide variety of SMB advertisers delivering the optimal advertising solution for every client. Your strong interest in sales and the digital economy and your entrepreneurial drive enables SMB advertisers to expand their businesses with Google's latest advertising products and solutions. Your understanding of online media and your commercial acumen shape how new and existing businesses grow. Using your effective communication skills, you are the face of Google to your portfolio of clients. You listen to your customers? needs, understand the details of individual campaigns and persistently explore and uncover business opportunities for your key clients. Working with your clients, you set the vision and the strategy for how their products and services can reach thousands or millions of users. You work as part of a highly engaged team and bring your creativity to grow and transform the business.
Responsibilities:

* Provide outstanding customer service and sales support to Google's advertisers, publishers, and/or users.
* Manage customer inquiries by phone, e-mail, and/or live chat.
* Collaborate with Specialists, Engineers, and Product team members on new feature development.
* Implement creative ways to improve our client relationships and increase revenue by upselling and promoting other Google products.
* Provide strategic advice and help solve technical issues by working closely in a consultative role with key clients.

Minimum Qualifications:

* BA/BS degree. In lieu of degree, relevant skills or equivalent experience.

Preferred Qualifications:

* Master's degree.
* Previous experience or internships in sales, customer support, account management, marketing or consulting.
* Proven ability to manage multiple projects at a time while paying strict attention to detail.
* Demonstrated capacity to lead and/or motivate others around you.
* Excellent written and verbal communication skills in English and in the language you would support.

EEA work authorisation is required for roles supporting EEA markets.

Select primary language
Czech
Danish
Dutch
Finnish
Hungarian
Norwegian
| View job cart

CV/resume format: PDF (preferred), HTML, Word

SwedishTechnology Inside Sales Account Manager - Dublin

Title: SwedishTechnology Inside Sales Account Manager - Dublin
Salary: Negotiable
Location: Ireland, Dublin Region, Dublin, Dublin
Languages: Swedish
Posted: 9th May 2012

Oracle Corporation is currently hiring Talented Technology / IT professionals to work as Swedish Technology Sales Account Managers to be based in Oracle Direct - Dublin

Oracle Direct is our EMEA Inside Technology sales organisation selling Oracle�s complete Technology solutions and services.

This line of business has grown rapidly in last 10 years from 40 to over 1,000 people and has become the Talent Development Center for experienced technology professionals for Oracle Corporation in EMEA.

Successful candidates will be offered world class training + structured career development to ensure you reach your maximum potential as a Technology / IT professional within Oracle Corporation.

Oracle�s Future Business Leaders and Technology Stars are developed from the� Talent Pool� of Oracle Direct, offering unparalleled future career opportunities within the Oracle global organization.

RESPONSIBILITIES:

Demonstrate the business benefits and value proposition of Oracle Technology solutions to Swedish business customers
Match Oracle Technology solutions to resolve business pains and challenges with Swedish clients.
Develop new sales leads by uncovering new opportunities with Swedish customers
Create, drive and execute new business marketing campaigns to Danish client base
Manage a number of complex sales opportunities at the same time utilising internal resources to achieve your goals and objectives
Win sales deals in a competitive environment to achieve and overachieve sales targets.
Be continuously aware of developments in the IT industry

QUALIFICATIONS:

Proven track record in a B2B sales environment
Proven ability to sell total IT solutions to Business customers
Strong sales skills including business justification, negotiation and closing.
Fluency in English and Swedish language
Prospecting and/or new business background.
Expertise in demand generation in new markets from campaign conception to deal closure.
Strong influencing skills.
Enthusiasm to learn new sales skills and technologies (for example - Sandler)

WHAT WE OFFER:

Considerable investment in employees and their career development (including intensive Foundation Training course, IT, product, sales and personal skills development training)
Challenging, dynamic and fun working environment
Competitive, performance related salary

As part of Oracle�s employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made. This will involve identity and employment verification, salary verification, professional references, education verification and professional qualifications and memberships (if applicable).

Online Media Associate Intern (Multiple Languages Available) - EU Headquarters

Title: Online Media Associate Intern (Multiple Languages Available) - EU Headquarters
Salary: Excellent
Location: Ireland
Languages: Arabic, English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Russian, Spanish, Swedish, Bulgarian, Czech, Hungarian, Polish, Slovak, Ukrainian, Turkish, Hebrew
Posted: 20th May 2012

Online Media Associate Intern (Multiple Languages Available) - EU Headquarters
This position is based in our EU Headquarters in Dublin, Ireland.
This position is available in the following languages: Arabic, Bulgarian,Czech, Danish, Dutch, English, Finnish, French, German, Hebrew,Hungarian, Italian, Norwegian, Polish, Portuguese, Russian, Slovak, Spanish, Swedish, Turkish and Ukrainian.
The area: Internship
Being an intern at Google means you will be a fully integrated member of our business team. You will receive ongoing mentorship and training, and will have a mentor assigned to you with whom you?ll work closely to identify project goals and professional development opportunities. In addition, you will participate in a structured program of educational and social activities to ensure you have a productive experience at Google that helps you grow both your personal and professional skills.
The role: Online Media Associate Intern (Multiple Languages Available)
The Online Media Associate Intern Programme is open to students from all academic disciplines with strong analytical skills to help Google clients and users get the most out of their advertising efforts and our products. With exceptional interpersonal skills, you are strongly interested in client service, project management, and communications. You are also a self-starter who brings a determined, solution-oriented attitude. Your specific responsibilities will depend on the product area, specific department, and on your skills and experience. Many intern roles within this programme do not require technical skills and they could include managing advertiser or publisher accounts, developing compelling advertising solutions for brand advertisers, improving access to relevant information for millions of internet users, analyzing large sets of data, or developing scalable support solutions for rapid-growth consumer products.
Your CV must be submitted in English indicating when you expect to complete your degree (mm/yy). On your CV, please indicate which start date and duration you prefer.
Start date and duration:
- Option 1: Summer Internship: Start date towards end of June for a duration of 10-12 weeks.
- Option 2: Long-term internship: Start date in January/February or June/July for a duration of 5-6 months.
Responsibilities:

* Provide outstanding customer service to Google's advertisers, publishers, users and/or internal clients.
* Manage and drive specific projects, present results and make recommendations.
* Identify customer problems and develop creative solutions.
* Work collaboratively with your team to improve account performance for new and existing markets/products.
* Identify opportunities to improve Google products, working with Product Management, Marketing, Engineering, and other cross-functional teams to test and implement improvements.

Minimum Qualifications:

* Students with a Bachelors/Masters degree in progress. To be eligible, students need to return to full-time education for at least 3 months after the internship. Priority given to applicants graduating late 2012 or during 2013.

Preferred Qualifications:

* Previous internships in account management, marketing, customer support, sales or consulting.
* Proven ability to manage multiple projects at a time while paying strict attention to detail.
* Strong computer application skills and interest in the Internet industry.
* Excellent written and verbal communication skills in English and in the language of the market you would support.
* Strong analytical skills.
* Demonstrated capacity to lead and motivate others around you.

Swedish Web Designers / Developers

Title: Swedish Web Designers / Developers
Salary: Dependent on Experience
Location: Ireland, South-West, Cork
Languages: English, Swedish
Posted: 18th May 2012

This is a fantastic opportunity to work on a new start-up operation. The first of their kind, these positions are new, exciting and innovative!

Part of a global brand in Ad management, you will be a member of a start-up team with fantastic potential to develop your career as the team size grows.

Working with cutting edge tools and products, you will receive 1st class training from the global leaders in Rich Media.

We are interested in speaking to people with varying skill sets and experience and to people who have a genuine passion and want to progress their careers in this industry. Please see below a general guideline of the role responsibilities, further details will be discussed at interview stage.

Responsibilities:
� Develop and maintain relationships with your clients
� Assist with execution including planning, launching, monitoring, analyzing and communicating effective and ineffective areas of a campaign to drive your clients� success
� Establish and sustain a high level of service and quality
� Maintain consistently high client services ratings in concern with others on the team
� Appropriately prioritize your workload and set delivery expectations with clients
� Ability to effectively maintain client expectations and meet key deadlines
� Assist clients via email and phone support to launch rich media campaigns
� Work cross-functionally with the Sales, Production, Quality Assurance, and Product Management teams to provide high calibre customer service to advertisers, website publishers
� Provide recommendations, insight, and guidance to your clients based upon your Rich Media expertise

Requirements:
� At least 1 year of client facing experience with demonstrated creative problem solving approach and strong analytical skills
� Proactive, eager to learn and comfortable in a rapidly changing environment
� Proven ability to balance multiple priorities and strong attention to detail
� Knowledge of Rich Media, XML, Flash concepts, JavaScript preferred
� Knowledge in basic HTML
� Previous experience working with or for an advertising agency a plus
� Must be fluent in English (oral and written) as well as the second European language

Verkoop/Ventes/Försäljning/Myynti - Talk to Oracle Corporation about your Sales Career

Title: Verkoop/Ventes/Försäljning/Myynti - Talk to Oracle Corporation about your Sales Career
Salary: Excellent Salary Package + Benefits
Location: Ireland, Dublin Region, Dublin, Dublin 3
Languages: Swedish, Flemish, Swiss German
Posted: 9th May 2012

ORACLE'S GOAL IS TO SIMPLIFY IT SOLUTIONS FOR OUR CUSTOMERS!!!

HARDWARE, SOFTWARE - COMPLETE!!

With the acquisition of SUN, Oracle Corporation is the only Enterprise Technology company that can offer a total solution from application to disk. We are continuously innovating, specifically by bringing to market appliances where SW and HW is engineered to work together. This gives total business benefits to our customers such as greater performance, lower costs, less risk, minimal integration involved and easy to maintain complete solutions.

Due to Oracle Corporation�s continued growth in EMEA, we wish to hire experienced and Talented sales / business development / account managers for our fast growing Technology centres in Dublin and Malaga. Successful candidates will sell world leading Oracle solutions to corporate clients in the EMEA territories.

Oracle Direct is our EMEA Inside sales organisation selling all Oracle Technology solutions and services.

This line of business has grown rapidly in last 10 years from 40 to over 900 people and has become the Talent Development Centre for EMEA. Successful candidates will be offered world class training + structured career development to ensure you reach your maximum potential as a Technology sales professional.

Oracle�s Future Business Leaders and Sales Stars are developed from the� Talent Pool� of Oracle Direct, offering unparalleled career opportunities within the Oracle global organisation.

All this is on offer in a VIBRANT and exhilarating work atmosphere.

We are looking to hire Talented sales individuals for the following markets: UK, France, Norway, Denmark, Italy, Spain, Sweden, Finland, Germany, Switzerland, Netherlands and Belgium.

Excellent salary packages + Relocations packages are offered to successful candidates.

So if you have a passion for sales and are hungry to drive your sales career forward to the next level with the World's largest Enterprise Technology company - Oracle Corporation, please apply today

Search Quality Associate (Multiple Languages Available) - EU Headquarters

Title: Search Quality Associate (Multiple Languages Available) - EU Headquarters
Salary: Excellent
Location: Ireland
Languages: Arabic, English, Bengali, Cantonese, Danish, Dutch, Finnish, French, German, Gujarati, Hindi, Italian, Japanese, Mandarin, Norwegian, Portuguese, Punjabi, Russian, Spanish, Swedish, Urdu, Icelandic, Korean, Flemish, Greek, Welsh, Malay, Thai, Vietnamese, Bulgarian, Croatian, Czech, Estonian, Catalan, Hungarian, Latvian, Lithuanian, Polish, Romanian, Serbian, Slovak, Ukrainian, Slovenian, Turkish, Hebrew, Gaelic, Other Languages, Afrikaans, Albanian, Indonesian, Kurdish, Macedonian, Pashto, Farsi, Sorani, Persian, Swiss German, Georgian, Dari, Luxembourgish, Tamil, Cebuano, Filipino, Belarusian, Bosnian, Somali, Swahili, Yoruba, Armenian, Badini, Lingala, Tigrinya, Amharic, Azerbaijani, Balochi, Basque, Brahui, Chechen, Kashmiri, Kazakh, Nepali, Pothohari, Shona, Uzbek, Sign Language, Irish, English, German, French, English (CA)
Posted: 23rd May 2012

Search Quality Associate (Multiple Languages Available) - EU Headquarters

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

This position is based in our EU Headquarters in Dublin, Ireland.
Positions are available for fluent speakers of one or more of the following languages: Portuguese, Spanish or Turkish.
The area: SMB Sales and Operations
When our millions of advertisers and publishers are happy, so are we! As small business experts, we help get local entrepreneurs on the map, and deliver a beautifully simple, intuitive experience that enables customers to grow their businesses with us. By spotting and analyzing customer needs and trends, our innovative teams of strategists, account developers and customer support specialists work together on scalable solutions for each business, no matter its age or size.
The role: Search Quality Associate
As an SMB Sales professional at Google, you are always reaching for ambitious performance goals. You work with a wide variety of SMB advertisers delivering the optimal advertising solution for every client. Your strong interest in sales and the digital economy and your entrepreneurial drive enables SMB advertisers to expand their businesses with Google's latest advertising products and solutions. Your understanding of online media and your commercial acumen shape how new and existing businesses grow. Using your effective communication skills, you are the face of Google to your portfolio of clients. You listen to your customers? needs, understand the details of individual campaigns and persistently explore and uncover business opportunities for your key clients. Working with your clients, you set the vision and the strategy for how their products and services can reach thousands or millions of users. You work as part of a highly engaged team and bring your creativity to grow and transform the business.
Your career development is as unique and varied as the Googlers we hire, and begins the minute you set foot in a Google office. Because we care about the long-term personal and professional growth of our Associates, we created the Online Media Associate Program (OMAP), a two-year, team-based developmental program for new hires. OMAP equips you with the business, marketing, analytical and leadership skills needed to be successful at Google, while helping you develop a strong-knit community of Googlers across the business.
Responsibilities:

* Review assigned sites for quality and content.
* Improve the quality of Google?s search results by evaluating websites to identify areas of concern and interest.
* Cooperate with engineering teams to improve our search quality.
* Develop and share practices for search quality investigation and analysis.
* Investigate and analyze search quality issues in Google?s European indexes.

Requirements:

* BA/BS degree preferred with a strong academic record.
* Excellent web research and analytical skills.
* Relevant experience in an Internet company and with web research.
* HTML experience or knowledge.
* Familiarity with internet infrastructure such as WHOIS info and the Domain Name Server (DNS) system of domains, understanding of Firewalls, IP addresses, and name servers.
* Scripting or programming skills.
* Fluency, written and spoken in English and the chosen language.

Select primary language
Portuguese
Spanish
Turkish
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CV/resume format: PDF (preferred), HTML, Word

Online Sales Account Executive (Nordics) - EU Headquarters

Title: Online Sales Account Executive (Nordics) - EU Headquarters
Salary: Excellent
Location: Ireland
Languages: Swedish
Posted: 23rd May 2012

Online Sales Account Executive (Nordics) - EU Headquarters

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

Apply Now
This position is based in our EU Headquarters in Dublin, Ireland.
The area: Large Customer Sales
The regional Large Customer Sales (LCS) teams partner closely with our major advertising clients and agencies to develop digital solutions that build our clients' businesses and brands. We are in a unique and exciting position to shape how marketing and business is conducted in the digital age. We provide consultancy services across Google's broad range of solutions, from Google AdWords, to YouTube, to Mobile, that help our customers connect instantly and seamlessly with their audiences and get the most out of the web.
The role: Online Sales Account Executive (Nordics)
Actively help grow customer business as a sales Googler. Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing business grows. You leverage your entrepreneurial drive to target, educate and persuade new customers to embrace Google's latest advertising products and technologies. Using your influencing and relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, understand the details of individual campaigns and persistently explore and uncover the business needs of your key clients. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
Responsibilities:

* Develop the vision and manage the sales/account strategies that will fully unlock the potential in your sector/market.
* Work towards meeting monthly, quarterly and annual revenue goals as well as quarterly sales planning. Assist management with target setting.
* Build and maintain relationships with senior-level clients in the middle-market space. Develop a thorough understanding of your assigned market/industry as well as competitor knowledge that can be turned to your client's advantage.
* Coach/mentor more junior team members, particularly on C-Level engagements. Provide guidance, feedback and motivational techniques to bring the best out in everyone.
* Drive and/or partake in cross-functional 20% projects as befitting business needs.

Minimum Qualifications:

* BA/BS degree (In lieu of degree, relevant skills or equivalent experience).

Preferred Qualifications:

* Relevant experience of consultative sales and account management in online advertising, direct marketing, or e-commerce industries.
* Strong knowledge of Internet advertising: CPA, CPM, CPC, search marketing, lead generation, direct response, etc.
* Strong troubleshooting and problem solving tools with a 'can do' attitude and the ability to partner collaboratively with other functional areas within the company in support of the sales process.
* Excellent research, analytical, presentation and communication (written and verbal) skills and the ability to create compelling, persuasive presentations for clients.
* Native-level fluency in English and fluency in one of the following languages: Norwegian, Swedish, Finnish or Danish.

Apply Now

CV/resume format: PDF (preferred), HTML, Word

Web Developer Support - Nordic Language

Title: Web Developer Support - Nordic Language
Salary: Attractive Salary + Benefits
Location: Ireland, Dublin Region, Dublin, Dublin 15
Languages: Danish, Finnish, Norwegian, Swedish
Posted: 18th May 2012

General Summary

Working in PayPal Merchant Operations, the successful candidate will be part of the Merchant Integration team, as first point of contact for web developers who are integrating any of the PayPal website payments solutions into e-commerce websites and other applications.
The successful candidate will have excellent web development experience, with a strong understanding of associated trends and technologies. A passion for internet-based business concepts, and an inquisitive and analytical nature will help drive the candidate to be best-in-class at supporting the PayPal merchant customers by acquiring an in-depth understanding of the PayPal product and e- and m-commerce in general.
Candidates should be able to demonstrate their web development skill through a portfolio of work, utilizing third-party platforms (eg. osCommerce, Magento, Joomla!, Wordpress etc.) as well as strong custom programming using common web technologies (eg. PHP/MySQL, ASP/.NET, Java etc.). Experience in designing solutions for customers utilizing connections against third-party APIs would be a distinct advantage (eg. PayPal, Google, Facebook, Twitter etc.).
Candidates should have excellent customer services skills, coupled with great communications (both written and verbal).

Job Requirements:
◦The Merchant Integration team maintains a specific focus on the last mile of sales process and provides technical integration services including code-level support to Merchants or their developers which have been acquired through the Sales Team pipeline, and to existing Merchants in the Account Management portfolio.

◦They are responsible for initial integration of the right PayPal Merchant Tool for the website and will work with newly-acquired merchants to ensure that they are fully aware of product and service features to ensure optimal integration of PayPal into their web sites.

◦A minimum of 2+ years related experience in one or more of the following areas: Customer Support, Technical Customer Support, technical help desk, development or software testing within a Multinational environment. We will also welcome applications from candidates who hold a relevant academic or IT qualification.

◦Demonstrable experience with at least one web/software development environment: XML, HTML, ASP, Java, PHP, My SQL, JavaScript,SOAP, C, C+, ASP, .NET etc.

Knowledge, Skills, and Abilities:
◦Ability to clearly articulate advantages of all PayPal Web Payments Products and articulate the technical integration requirements
◦Demonstrated relationship management skills. Results-orientation to meet and exceed assigned customer satisfaction goals
◦Excellent internal and external communication skills. Must be quality and detailed oriented, yet understand the level of detail appropriate for the situation
◦Truly understand customer needs and serve an advocate for the merchant�s interests within the PayPal organization
◦Familiarity with PayPal and the merchant processing industry, particularly operational processes
◦Team player with demonstrated ability to execute across a cross-functional team
◦Must be able to work independently. Strong working knowledge of PC based Internet and software applications
◦Knowledge of external systems and software (The Internet, Microsoft Office � Outlook, Word, Excel)
◦Ability to communicate effectively via telephone by utilizing active listening and clearly speaking to the customer
◦Ability to communicate effectively via email transmission by utilizing proper grammar and punctuation skills
◦Well-developed sense of urgency and follow through
◦Ability to develop and maintain professional working relationships with co-workers and peers
◦Ability to fluently speak English and a Scandinavian language.

Job Qualifications

Education
High School diploma or equivalent; may have an Associate or Undergraduate degree in IT, Web Development, or related fields.

Experience
3+ years related experience including:◦Software development background is ideal
◦can work to a tight schedule, at all times conscious of deadlines, workload and targets
◦Ability to learn quickly and take ownership of tasks, process, and end product
◦Ability to work independently and as a team member in a dynamic work environment
◦The ideal candidate will be aware of the latest technologies, and have a genuine interest in computing in general.

Swedish Multi-Media

Title: Swedish Multi-Media
Salary: Dependent on Experience
Location: Ireland, South-West, Cork
Languages: English, Swedish
Posted: 18th May 2012

This is a fantastic opportunity to work on a new start-up operation. The first of their kind, these positions are new, exciting and innovative!

Part of a global brand in Ad management, you will be a member of a start-up team with fantastic potential to develop your career as the team size grows.

Working with cutting edge tools and products, you will receive 1st class training from the global leaders in Rich Media.

We are interested in speaking to people with varying skill sets and experience and to people who have a genuine passion and want to progress their careers in this industry. Please see below a general guideline of the role responsibilities, further details will be discussed at interview stage.

Responsibilities:
� Develop and maintain relationships with your clients
� Assist with execution including planning, launching, monitoring, analyzing and communicating effective and ineffective areas of a campaign to drive your clients� success
� Establish and sustain a high level of service and quality
� Maintain consistently high client services ratings in concern with others on the team
� Appropriately prioritize your workload and set delivery expectations with clients
� Ability to effectively maintain client expectations and meet key deadlines
� Assist clients via email and phone support to launch rich media campaigns
� Work cross-functionally with the Sales, Production, Quality Assurance, and Product Management teams to provide high calibre customer service to advertisers, website publishers
� Provide recommendations, insight, and guidance to your clients based upon your Rich Media expertise

Requirements:
� At least 1 year of client facing experience with demonstrated creative problem solving approach and strong analytical skills
� Proactive, eager to learn and comfortable in a rapidly changing environment
� Proven ability to balance multiple priorities and strong attention to detail
� Knowledge of Rich Media, XML, Flash concepts, JavaScript preferred
� Knowledge in basic HTML
� Previous experience working with or for an advertising agency a plus
� Must be fluent in English (oral and written) as well as the second European language

Multi-lingual Technical Customer Support � Russian / German / Swedish / Norwegian

Title: Multi-lingual Technical Customer Support � Russian / German / Swedish / Norwegian
Salary: Dependent on Experience
Location: Ireland, South-West, Cork
Languages: English, Dutch, French, German, Italian, Norwegian, Russian, Spanish, Swedish
Posted: 18th May 2012

Job Profile

This is a fantastic opportunity to work for one of the most high profile brands in the technology world. This is a company that you would be proud to have on your CV. Due to rapid expansion we are looking to recruit full-time technical customer support specialists, who have a genuine passion for IT & technology; to handle calls and emails from Business customers.

Typical Candidate Profile:

A graduate from either a business studies/I.T or technical related discipline. Possess excellent customer service skills, great attention to detail and be very comfortable and interested in the latest technology. This can be either mobile telephone technology/gaming/internet/web design. Fluent in English both verbal and written as all training and internal communication is through English. Will consider candidates who may not have a relevant qualification but have worked within a customer services environment and have a genuine aptitude/interest in I.T.

Training:

All successful candidates will complete 4 weeks intensive training to cover all aspects of product knowledge, systems, procedures, protocols and communication skills. After 4 weeks all trainees move into graduation bay where they are closely monitored and supported in their role for a further 2 months.

Key Responsibilities:

- Dealing with international business sector customers, you will receive incoming email and telephone requests looking to resolve technical issues relating to online applications.
- Using the internal system you will log tickets, open cases and track all communications with customers.
- You will troubleshoot all issues reported, resolve and with minimum escalations to level 2 support.
- You will provide a high level of support in a timely and efficient manner, ensuring outstanding levels of customer service to worldwide users.
- Working as part of a team, you will be required to achieve both individual and team goals.
- You will liaise with your Team Manager on a daily basis, helping to work to service level agreements as defined.

Experience Required:

- Experience in a 1st line technical support role would be an advantage but not necessary as full training will be given
- You will possess excellent IT Skills & a passion for technology!
- Excellent communication skills with a proactive and positive approach to tasks
- An effective team player, you will be able to work independently as well as managing projects as per your Team Manager
- You will have a proven ability to deal with problems and solve them effectively
- Very customer service focused, with the ability to deal both with your colleagues, team manager and customers in a friendly, respectful and polite manner
- Strong multi-tasking with excellent time management skills
- Fluent English is essential + fluency in either Russian/German/Swedish/Norwegian. (Additional languages also needed � French/Spanish/Italian/Dutch.

SMB Sales Associate (Multiple Languages Available) - EU Headquarters

Title: SMB Sales Associate (Multiple Languages Available) - EU Headquarters
Salary: Excellent
Location: Ireland
Languages: Arabic, English, Bengali, Cantonese, Danish, Dutch, Finnish, French, German, Gujarati, Hindi, Italian, Japanese, Mandarin, Norwegian, Portuguese, Punjabi, Russian, Spanish, Swedish, Urdu, Icelandic, Korean, Flemish, Greek, Welsh, Malay, Thai, Vietnamese, Bulgarian, Croatian, Czech, Estonian, Catalan, Hungarian, Latvian, Lithuanian, Polish, Romanian, Serbian, Slovak, Ukrainian, Slovenian, Turkish, Hebrew, Gaelic, Other Languages, Afrikaans, Albanian, Indonesian, Kurdish, Macedonian, Pashto, Farsi, Sorani, Persian, Swiss German, Georgian, Dari, Luxembourgish, Tamil, Cebuano, Filipino, Belarusian, Bosnian, Somali, Swahili, Yoruba, Armenian, Badini, Lingala, Tigrinya, Amharic, Azerbaijani, Balochi, Basque, Brahui, Chechen, Kashmiri, Kazakh, Nepali, Pothohari, Shona, Uzbek, Sign Language, Irish, English, German, French, English (CA)
Posted: 23rd May 2012

SMB Sales Associate (Multiple Languages Available) - EU Headquarters

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

This position is based in our EU Headquarters in Dublin, Ireland.
Positions are available in the following languages: Dutch/French (Benelux), French, and German.
The area: SMB Sales and Operations
When our millions of advertisers and publishers are happy, so are we! As small business experts, we help get local entrepreneurs on the map, and deliver a beautifully simple, intuitive experience that enables customers to grow their businesses with us. By spotting and analyzing customer needs and trends, our innovative teams of strategists, account developers and customer support specialists work together on scalable solutions for each business, no matter its age or size.
The role: SMB Sales Associate (Multiple Languages Available)
Actively help grow customer business as a sales Googler. Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing business grows. You leverage your entrepreneurial drive to target, educate and persuade new customers to embrace Google's latest advertising products and technologies. Using your influencing and relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, understand the details of individual campaigns and persistently explore and uncover the business needs of your key clients. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
As an SMB Sales professional at Google, you are always reaching for ambitious performance goals. You work with a wide variety of SMB advertisers delivering the optimal advertising solution for every client. Your strong interest in sales and the digital economy and your entrepreneurial drive enables SMB advertisers to expand their businesses with Google's latest advertising products and solutions. Your understanding of online media and your commercial acumen shape how new and existing businesses grow. Using your effective communication skills, you are the face of Google to your portfolio of clients. You listen to your customers? needs, understand the details of individual campaigns and persistently explore and uncover business opportunities for your key clients. Working with your clients, you set the vision and the strategy for how their products and services can reach thousands or millions of users. You work as part of a highly engaged team and bring your creativity to grow and transform the business.
Responsibilities:

* Manage a varied portfolio of clients at scale.
* Effectively promote and upsell Google products and solutions (Search, Display, YouTube, Mobile, etc.).
* Approach prospects with tailored presentations, industry data to set campaign targets aligned with account management team.
* Maintain a current understanding of the online advertising landscape in your market.
* Prospect new potential advertisers via various strategic initiatives such as cross departmental collaboration with marketing, networking, trade shows and online research. Develop solid sales pitch strategies that optimize the market potential.

Minimum Qualifications:

* BA/BS degree (In lieu of degree, relevant skills or equivalent experience).

Preferred Qualifications:

* Previous sales support or market research experience or internships.
* Sophisticated understanding of online advertising and the digital economy.
* Experience in online sales, business-development and digital advertising sales/marketing.
* Demonstrated ability to engage professionally with customers.
* Self-starter, self-motivated, capable of seeking additional selling opportunities.
* Native level language skills in the language you will be supporting. Fluency in English.

Select primary language
Benelux
French
German
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CV/resume format: PDF (preferred), HTML, Word

Nordic Content Specialist

Title: Nordic Content Specialist
Salary: Not Disclosed
Location: Ireland, Dublin Region, Dublin, Dublin 15
Languages: Danish, Norwegian, Swedish
Posted: 18th May 2012

Nordic Content Specialist

General Summary
The Content Specialist will be responsible for the quality of Customer Support content. The main objective of this role is to ensure that Content - Kana emails, FAQs and Self-Service Content is accurate and culturally appropriate. To achieve this, the Content Specialist will work closely with the Global Content teams, Product support and the in-country teams.

Specific Duties
The responsibilities for this role include:

Modifying or re-writing kana templates (hotkeys) and FAQs to ensure they are:

Culturally appropriate

Well-written

Accurate

Approved by Compliance/Legal Department

Translating, updating, writing and implementing new templates to reflect product updates

Updating, writing and implementing new FAQs to reflect product updates

Maintaining the Help Center � for example, hiding out-of-date FAQs if necessary

Acting as the content expert for CS content

Working closely with Linguists and Content Managers to maintain local language glossaries and style guides

Researching and analyzing customer behavior and working with Product Support to establish content strategies that will improve the user experience

Taking an active role in country-specific or European content projects

Use of project management principles to ensure deliverables are met

Supporting the in-country business unit�s initiatives

Getting involved in website bug spotting/fixing (QA)

Support Content development for self-service programs e.g. Virtual Agent, Contact Us, Help centre

Any additional tasks or project support as required

Education and/or Relevant Experience:
o Fluent English and Danish, Swedish or Norwegian language
o Excellent translation, writing and editing skills
o BS/BA in languages or related field
o Ability to work within tight and often-changing deadlines
o Ability to work with and communicate effectively to diverse individuals
o Strong organizational and project management skills Sound knowledge of the PayPal product

Benefits (Dublin)
� Medical insurance (VHI)
� Life Insurance & Disability Insurance
� Pension (contributory)
� 25 days holiday
� Sabbatical after 5 years
� Free gym on-site
� Free parking
� Subsidised canteen and coffee dock.
� Subsidised shuttle bus from Dublin city centre (O�Connell St)
� Monthly Reward & Recognition programme.
� Very active Sports & Social Club (Tag Rugby teams, staff nights out, annual staff parties etc)
� Annual Family Day Barbeque

Due to the volume of applications we receive for our job postings, we are unable to respond personally to telephone and email inquiries regarding the status of an application. Only candidates being considered for interview will be contacted at this time.

Content Specialist Nordic Market

Title: Content Specialist Nordic Market
Salary: competitive
Location: Ireland, Dublin Region, Dublin
Languages: English, Danish, Norwegian, Swedish
Posted: 18th May 2012

General Summary
The Content Specialist will be responsible for the quality of Customer Support content. The main objective of this role is to ensure that Content - Kana emails, FAQs and Self-Service Content is accurate and culturally appropriate. To achieve this, the Content Specialist will work closely with the Global Content teams, Product support and the in-country teams.
Specific Duties
The responsibilities for this role include:

Modifying or re-writing kana templates (hotkeys) and FAQs to ensure they are:

Culturally appropriate
Well-written
Accurate
Approved by Compliance/Legal Department

Translating, updating, writing and implementing new templates to reflect product updates
Updating, writing and implementing new FAQs to reflect product updates
Maintaining the Help Center � for example, hiding out-of-date FAQs if necessary
Acting as the content expert for CS content
Working closely with Linguists and Content Managers to maintain local language glossaries and style guides
Researching and analyzing customer behavior and working with Product Support to establish content strategies that will improve the user experience
Taking an active role in country-specific or European content projects
Use of project management principles to ensure deliverables are met
Supporting the in-country business unit�s initiatives
Getting involved in website bug spotting/fixing (QA)

Support Content development for self-service programs e.g. Virtual Agent, Contact Us, Help centre

Any additional tasks or project support as required

Job Requirements
Education and/or Relevant Experience:
o Fluent English and Danish,Swedish and/Norwegian language
o Excellent translation, writing and editing skills
o BS/BA in languages or related field
o Ability to work within tight and often-changing deadlines
o Ability to work with and communicate effectively to diverse individuals
o Strong organizational and project management skills Sound knowledge of the PayPal product

Education
Bachelors Degree or Equivalent

Customer Service Representative (Multilingual)

Title: Customer Service Representative (Multilingual)
Salary: From �24,000 + Excellent Benefits
Location: Ireland, Dublin Region, Dublin
Languages: Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Flemish, Czech, Hungarian, Polish, Slovak, Swiss German
Posted: 9th May 2012

Are you Covidien?

More than 42,000 employees worldwide are proud to serve as the driving force behind our growth, innovation and passion for lifesaving work. A leading provider of medical devices, supplies and pharmaceuticals, Covidien ensures that doctors and nurses have the products and solutions they need to create better patient outcomes every day.

At Covidien, we have the opportunity to make a difference in the work lives of medical professionals around the world. Your individual talents and skills enable the team you work with, the group you support or the customers you serve to realize the full benefits of the healthcare products we make. Our commitment to you is to provide a positive environment with the tools you need for success.

Customer Service Centre

Covidien Services Europe Ltd, based in Cherrywood Business Park (close to the M50 & N11, Brides Glen Luas stop) is the EMEA shared service centre for all customer transactions. It is a multi-national centre covering 16 markets with 21 different nationalities. Customer orders are received by phone, fax or email with over 6,000 orders received and processed on a daily basis with a weekly order value of $37 million.

For our Customer Services Centre of Excellence we are constantly looking for talented individuals with the following language skills for future opportunities:

Czech, Danish, Dutch/Flemish, Finnish, French, German, Italian, Polish, Portuguese, Slovak, Spanish, Swedish, Swiss German, Norwegian with a potential need for further languages due to the company's growth.

Customer Service Representative - Position Summary

Join Covidien as a Customer Service Representative and you'll use your problem-solving abilities and excellent communication skills to guarantee quality service to customers around the globe. Working from our recently established European Services Centre in Dublin, you'll manage queries and orders for a variety of international customers. In return, we'll provide great training and development opportunities, as well as an excellent benefits package. It's a unique opportunity to be part of a rapidly growing and multicultural centre and make sure that life-saving medical supplies get where they're needed most.

Principle accountabilities:

- Efficiently managing customer queries and orders
- Communicating effectively with customers
- Processing orders to high standards of quality
- Contributing to process improvements whenever possible

Skills & Qualifications:

- Fluency in European languages
- Customer service experience (contact centre/call centre environment strongly preferred)
- A Leaving Certificate (or equivalent)

Other skills:

- English language skills to business standard
- Strong communication and time management skills
- Excellent customer focus and drive for results

Covidien is an equal opportunities employer and welcomes applications from all sections of the community.

Revenue Operatins Analyst - Nordic

Title: Revenue Operatins Analyst - Nordic
Salary: DOE
Location: Ireland, South-West, Cork, Cork
Languages: English, Danish, Swedish
Posted: 26th Apr 2012

JOB TITLE � GBS REVENUE OPERATIONS ANALYST

This position requires the candidate to speak fluent English and one other European language.

GENERAL SUMMARY
Reviews, manages, and reports all sales orders within assigned area. Provides support of other GBS Revenue Operations personnel, as well as product/system training for external groups. Attends all necessary meetings for related products and reviews/approves required documents necessary to meet revenue recognition guidelines. The GBS Revenue Operations Analyst is the primary contact for Field Sales, Operations, Finance and Manufacturing.

PRINCIPAL DUTIES AND RESPONSIBILITIES

� Reports to management weekly on backlog, pending deals, and work with management to resolve relationships.
� Works with Sales Allocations/Manufacturing to schedule and ship orders in line with customer requirements and EMC lead times.
� Reviews all orders and customer documentation to insure they are in accordance with SEC guidelines for revenue recognition. Develops action plan for "orders not booked" and works with sales organization to resolve issues.
� Reviews all orders (model # and/or part #'s) for completeness and accuracy to insure the orders are processed, manufactured, and shipped accordingly.

SKILLS
Ability to work independently.
Ability to work in a team environment.
Knowledge of job associated database/software/documentation.
Strong working knowledge of Microsoft Office products.
Communication skills.
Organizational skills.

Revenue Operations Analyst Sweden

Title: Revenue Operations Analyst Sweden
Salary: Negotiable
Location: Ireland, South-West, Cork, Cork
Languages: English, Swedish
Posted: 26th Apr 2012

JOB TITLE � GBS REVENUE OPERATIONS ANALYST - Swedish

This position requires the candidate to speak fluent English and one other European language.

GENERAL SUMMARY
Reviews, manages, and reports all sales orders within assigned area. Provides support of other GBS Revenue Operations personnel, as well as product/system training for external groups. Attends all necessary meetings for related products and reviews/approves required documents necessary to meet revenue recognition guidelines. The GBS Revenue Operations Analyst is the primary contact for Field Sales, Operations, Finance and Manufacturing.

PRINCIPAL DUTIES AND RESPONSIBILITIES

� Reports to management weekly on backlog, pending deals, and work with management to resolve relationships.
� Works with Sales Allocations/Manufacturing to schedule and ship orders in line with customer requirements and EMC lead times.
� Reviews all orders and customer documentation to insure they are in accordance with SEC guidelines for revenue recognition. Develops action plan for "orders not booked" and works with sales organization to resolve issues.
� Reviews all orders (model # and/or part #'s) for completeness and accuracy to insure the orders are processed, manufactured, and shipped accordingly.

SKILLS
Ability to work independently.
Ability to work in a team environment.
Knowledge of job associated database/software/documentation.
Strong working knowledge of Microsoft Office products.
Communication skills.
Organizational skills.

Channel Support Account Manager with Swedish

Title: Channel Support Account Manager with Swedish
Salary: Competitive
Location: Ireland, South-West, Cork
Languages: English, Swedish
Posted: 26th Apr 2012

Overview:

Opportunities have arisen within the Reseller Operations Team in the EMEIA Region.

These roles will suit candidates with excellent analytical & forecasting capabilities.

Key Responsibilities:

- Develop collaborative agreed run �rate/demand plan for Apple Premium Partners by analyzing partner sales data, demand forecasts, and inventory data weekly to derive a clear demand statement to ensure appropriate stocking levels.
- Monitor the order backlog to ensure it reflects Partners true requirements and mitigate the risk of inventory exposure
- In product constraint situations, manage partner expectations in regards to supply, and work with all stake holders to define and execute a plan to balance supply across all accounts
- Ensure we do not exceed inventory targets, justify cases where this might be required
- Work Collaboratively with Sales to gain intelligence on deals, promotions and new store openings and all events that will impact the normal RR
- Work Collaboratively with Demand Forecast Analysts to improve forecast accuracy
- Investigate if supply is not meeting customer expectations and proactively investigate solutions to ensure agreed run rate is met
- Report weekly results to key stakeholders, to measure performance against KPI

Skills & Competencies Required;

- Data analysis and numeracy skills with proven ability to evaluate, analyse and present data
- Practical & proactive approach to problem solving and continuous process improvement
- Ability to build effective relationships in a cross-functional team environment, excellent communication skills are necessary
- Ability to work under pressure

Qualifications & Experience Required:

1. Business, Science, Engineering, Maths, Supply Chain or Finance Qualification, Degree qualified distinct advantage.
2. Advanced Excel
3. Three plus years in a similar supply chain, demand/supply planning or sales operations role
4. Fluent English essential & Swedish essential

Technical Client Support with French/German/Dutch/Swedish - Web Design

Title: Technical Client Support with French/German/Dutch/Swedish - Web Design
Salary: Dependent on Experience
Location: Ireland, South-West, Cork
Languages: French, German, Swedish
Posted: 10th May 2012

Chase Resourcing has been contracted by our client to recruit a number of customer service representatives to work within their Technical Support team, support customers across Europe in a variety of languages. Working in Cork with a leading provider of outsourced bilingual support, you�ll be working with a company whose whole ethos is to not only meet customer expectations but exceed them with the level of support they provide.

This role will be well suited to web enthusiasts who have a strong familiarity with web based programming languages such as HTML and JavaScript. Fluency in English (both verbal & written) and another European language, French, German, Dutch or Swedish is an absolute necessity to work in this role.

Your role as a technical support agent will include the following responsibilities:

Providing a strong level of technical support for the clients products
Examining and using both the internal and external help centre to provide quick and efficient solutions for basic customer issues.
If a problem can�t be solved using the help centre, you will be required to escalate the issue and work with more senior team members or the escalation management team. When this occurs you will provide the customer with regular updates up until the issue is solved.
All escalations will need to be done following the established escalation processes set out by the customer support team.
As well as a fluency in English and one of the languages mentioned above you will need:

Basic HTML knowledge and an ability to easily identify modifier tags
Basic knowledge of JavaScript, XML and Flash are a bonus
Proven ability to troubleshoot basic problems
Strong technical experience in HTML, JavaScript, ActionScript, Java or SQL
Previous helpdesk or call centre experience, preferably supporting internet based products

If your interested in this position and feel the above describes you, then please forward me an up to date CV and cover letter to jr@chase.ie or contact +353 66 9762 007 and ask for John Roche.

If this position isn�t you, but you know someone who may be interested in it, please feel free to pass this message on to them.

Swedish Technical Support Agents

Title: Swedish Technical Support Agents
Salary: 21,000 - 23,000
Location: Ireland, South-West, Cork
Languages: English, Swedish
Posted: 2nd May 2012

Swedish IT Helpdesk Support Agent
Cork, Ireland

Job Description:
Provide technical support and excellent customer service to all customers within a given timeframe.

Responsibilities:
� Provide technical support and troubleshooting to customers via telephone, e-mail, chat etc.
� Identify, evaluate and prioritise customers problems and complaints
� Participate in departmental training activities including training programs in support of new technologies, procedures, and customer service enhancements
� Recognise when a problem or query should be transferred or escalated to another department, supervisor or manager
� Enter, update, retrieve and maintain all customer information
� Take personal ownership of every customer until their problem is resolved and they are happy.

Required Skills:
� Fluent Swedish� Fluent English � Both Written and Oral
� Excellent PC skills
� Excellent communication, listening and time management skills
� Ability to use own initiative and work under pressure to achieve deadlines and targets

Professional Experience:
� Previous call centre experience desired but not essential
� Previous customer service or technical support experience

Salary:
�21,000 per annum

Benefits:
� �250 towards relocation including flights
� 14 days FREE accommodation
� Healthcare
� Canteen
� Pension
� FREE Parking
� Relaxation Room � TV, Pool Tables,Wii etc
� Gym
� Cycle to Work Scheme

Svenskt IT Helpdesk Support Agent
Cork, Irland

Job Description:
Tillhandahålla tekniskt stöd och utmärkt kundservice till alla kunder inom en given tidsram.

ansvar:
� Ge teknisk support och felsökning till kunder via telefon, e-post, chat etc.
� Identifiera, värdera och prioritera kunder problem och klagomål
� Delta i avdelningar utbildning, inklusive utbildningsprogram till stöd för nya tekniker, förfaranden och kund förbättringar tjänster
� erkänna när ett problem eller en fråga ska överföras eller eskaleras till en annan avdelning, handledare eller chef
� Ange, uppdatera, hämta och underhålla all kundinformation
� Ta personligt ägande av varje kund tills deras problem är löst och de är lyckliga.

Färdigheter som krävs:
� Flytande svenska � Flytande engelska - både skriftligt och muntligt
� Utmärkta PC kompetens
� Utmärkt kommunikation, lyssna och tid ledningskompetens
� Möjlighet att använda egna initiativ och arbeta under press att nå tidsfrister och mål

Yrkeserfarenhet:
� Tidigare callcenter erfarenhet önskas men inte nödvändigt
� Tidigare kundtjänst eller teknisk support erfarenhet

lön:
21.000 � per år

fördelar:
� � 250 för omlokalisering inklusive flyg
� 14 dagars fri bostad
� Hälso-och sjukvård
� Canteen
� Pension
� Fri parkering
� Avslappning Room - TV, biljardbord, Wii etc
� gym
� cykla till jobbet Scheme

French, Italian, German or Spanish Technical Client Service / Web Design

Title: French, Italian, German or Spanish Technical Client Service / Web Design
Salary: Dependant on Experience
Location: Ireland, South-West, Cork, Cork
Languages: French, German, Italian, Swedish
Posted: 2nd May 2012

Multiple Roles � Technical Customer Service with French/Italian/German/Spanish

Our Client a leader in their field are looking for numerous multilingual customer service position. The ideal candidate should have previous experience in a similar role. Successful candidates will be motivated, enthusiastic, ambitious and committed to excellence.

Requirements:

�Ability to learn new programming and or coding languages quickly and easily
�2+ years of Flash AS2 and AS3 experience
�Ability to code, investigate and trouble shoot in Flash AS2 and AS3
�Experience in coding in HTML5, Javascript and XML

Essential skills:

�1 year + of client facing experience with demonstrated creative problem solving approach
�1 year + online advertising experience
�Strong analytical skills
�Excellent communication skills, ability to explain complex concepts
�Fluency in English (written and spoken) + fluency in either French, Italian, German or Spanish

If you are interested in this position then please click apply

Spanish, Dutch or Swedish Speaking Technical Client Service / Web Design

Title: Spanish, Dutch or Swedish Speaking Technical Client Service / Web Design
Salary: Dependant on Experience
Location: Ireland, South-West, Cork, Cork
Languages: Dutch, Spanish, Swedish
Posted: 2nd May 2012

Multiple Roles � Technical Customer Service with French/Italian/German/Spanish/Dutch/Swedish

Our Client a leader in their field are looking for numerous multilingual customer service position. The ideal candidate should have previous experience in a similar role. Successful candidates will be motivated, enthusiastic, ambitious and committed to excellence.

Requirements:

�Fluency in English is ESSENTIAL
�Fluency in one of the following: French/Italian/German/Spanish/German/Dutch or Swedish is also ESSENTIAL.
�Experience in basic HTML concepts
�Experience in Flash, Basic XML and javascripts is a plus
�Experience of Rich Media would also be an advantage

Essential skills:

�Previous experience in in working with, or for and ad company would be a plus
�1 year + of client facing experience with demonstrated creative problem solving approach
�1 year + of online advertising experience
�Excellent analytical skills
�Proactive, eager to learn and comfortable in a rapidly changing environment
�Ability to explain difficult and complex issues in an easy manner
�Strong attention to detail
�Fluency in English (written and spoken) and either French, Italian, German, Spanish, Dutch or Swedish

This is an excellent opportunity and if you are interested then ema

Nordic Website Content Specialist - Swedish, Danish or Norwegian

Title: Nordic Website Content Specialist - Swedish, Danish or Norwegian
Salary: �45k + 10% Bonus plus other benefits
Location: Ireland, Dublin Region, Dublin, Dublin
Languages: English, Danish, Norwegian, Swedish
Posted: 30th Apr 2012

Nordic Content Specialist

General Summary
The Content Specialist will be responsible for the quality of Customer Support content. The main objective of this role is to ensure that Content - Kana emails, FAQs and Self-Service Content is accurate and culturally appropriate. To achieve this, the Content Specialist will work closely with the Global Content teams, Product support and the in-country teams.

Specific Duties
The responsibilities for this role include:
Modifying or re-writing kana templates (hotkeys) and FAQs to ensure they are:
o
Culturally appropriate
Well-written
Accurate
Approved by Compliance/Legal Department
o Translating, updating, writing and implementing new templates to reflect product updates
o Updating, writing and implementing new FAQs to reflect product updates
o Maintaining the Help Center - for example, hiding out-of-date FAQs if necessary
o Acting as the content expert for CS content
o Working closely with Linguists and Content Managers to maintain local language glossaries and style guides
o Researching and analyzing customer behavior and working with Product Support to establish content strategies that will improve the user experience
o Taking an active role in country-specific or European content projects
o Use of project management principles to ensure deliverables are met
o Supporting the in-country business unit's initiatives
o Getting involved in website bug spotting/fixing (QA)
o Support Content development for self-service programs e.g. Virtual Agent, Contact Us, Help centre
o Any additional tasks or project support as required
Education and/or Relevant Experience:
o Fluent English and Danish,Swedish and/or Norwegian language
o Excellent translation, writing and editing skills
o BS/BA in languages or related field
o Ability to work within tight and often-changing deadlines
o Ability to work with and communicate effectively to diverse individuals
o Strong organizational and project management skills Sound knowledge of the product

Benefits (Dublin)
� Medical insurance (VHI)
� Life Insurance & Disability Insurance
� Pension (contributory)
� 25 days holiday
� Sabbatical after 5 years
� Free gym on-site
� Free parking
� Subsidised canteen and coffee dock.
� Subsidised shuttle bus from Dublin city centre (O�Connell St)
� Monthly Reward & Recognition programme.
� Very active Sports & Social Club (Tag Rugby teams, staff nights out, annual staff parties etc)
� Annual Family Day Barbeque

Danish speaker - 2nd line Technical Support

Title: Danish speaker - 2nd line Technical Support
Salary: €25000 per annum
Location: Ireland, South-West, Cork
Languages: Danish, Dutch, Swedish
Posted: 30th Apr 2012

Adecco MarketREACH are currently recruiting for our client based in Ireland who is looking to hire 2nd line IT/network Technical Support specialist, DANISH speaker.

This position is an escalated network specialist role via phone or e-mail. You will be required to quickly diagnose network and modem issues and resolve incidents. You will be expected to have the technical and interpersonal skills to deliver a high level of customer satisfaction.

With these objectives, you daily duties and responsibilities will be:

* Dealing with customer escalated, complicated or specialized queries from L1 Service Desk
* Recreation of customer's environments in order to aid troubleshooting or to proof concepts before deployment
* Update and monitor call logging system, to ensure our customers receive top level service
* Communication and interaction with technical support staff at client's locations

Experience in Computer Networks, Netgear Products is a strong advantage.
Full training will be provided to successful candidate. Training is fully paid.

This is a great international and multicultural experience that will be a very valuable step in your career. For full details or to apply, please contact Eric Bonjour at 00353 147 45 150, or simply forward your CV to:

You have somebody in your network who might be interested? Why not to send him our details?

Swedish Advertising Account Manager - Dublin, Ireland

Title: Swedish Advertising Account Manager - Dublin, Ireland
Salary: 40-45,000
Location: Ireland, Dublin Region, Dublin
Languages: English, Swedish
Posted: 27th Apr 2012

We have urgent requirements for Swedish Advertising Account Managers to work onsite in a large multinational company in Dublin 18. This is an 11 month CPL contract.

Role
-Manage campaigns while developing and executing customer orders and ensure campaigns are fulfilled
-Manage the day-to-day running of the account while monitoring the contract delivery to the customer
-Conduct campaign optimisation to create the highest level of customer satisfaction
-Build solid relationships with Account Executives to understand and drive customer satisfaction
-Advise Sales Planners of order revisions and track to deliver on order obligations
-Report performance revenue to Account Executives when required

Requirements
-Fluent English plus Swedish
-Strong proven Account Management/Client Services experience in the online environment (3-5 years experience essential)
-Media agency experience is desirable
-Deep knowledge of the online advertising industry
-Strong ability to deliver on projects with tight deadlines

The salary range for the role will be 40-45k pro rata depending on experience and you will be a CPL employee for the 11 month contract.

Swedish Online Advertising Account Manager

Title: Swedish Online Advertising Account Manager
Salary: 36-38,000
Location: Ireland, Dublin Region, Dublin
Languages: English, Swedish
Posted: 27th Apr 2012

Swedish Advertising Account Manager Required - Contact Claire on 016146093

Role
-Manage campaigns while developing and executing customer orders and ensure campaigns are fulfilled
-Manage the day-to-day running of the account while monitoring the contract delivery to the customer
-Conduct campaign optimisation to create the highest level of customer satisfaction
-Build solid relationships with Account Executives to understand and drive customer satisfaction
-Advise Sales Planners of order revisions and track to deliver on order obligations
-Report performance revenue to Account Executives when required

Requirements
-Fluent English plus Swedish
-Strong proven Account Management/Client Services experience in the online environment (3-5 years experience essential)
-Media agency experience is desirable
-Deep knowledge of the online advertising industry
-Strong ability to deliver on projects with tight deadlines

The salary range for the role will be 36-38k pro rata depending on experience and you will be a CPL employee for the 12 month contract.

Finance Administrator

Title: Finance Administrator
Salary: 26,500
Location: Ireland, Mid-West, Limerick, Limerick
Languages: Danish, Finnish, Norwegian, Swedish
Posted: 18th May 2012

Position: Finance Administrator
Role: To work as part of the Finance team in all aspects of day to day work, including accurate invoice posting (AR & AP), reconciliation of purchase & sales orders, invoice query resolution, processing of cash application items, approval of invoices and organisation of vendor payments.
Salary 26,500

Responsibilities:
� Investigating and resolving customer and vendor finance queries.
� Processing vendor and customer invoices, credit notes & payments.
� Processing of employee expenses
� Ensure all invoices (AR & AP) have appropriate control and approval.
� Ensuring cash collection occurs within customer terms
� Bank reconciliations
� Liaise with the bank, as necessary, to deal with problem inward & outward payments.
� Liaise with various internal departments to resolve invoice queries and obtain correct details for invoice processing and payment processing.
� Liaise with team lead to ensure he/she is kept fully appraised with regard to any processing issues.
� Reconciliation of various clearing accounts.
� Review Receivables Ledger and follow up on aged items.
� Review of Vendor Ledgers at month end. Investigate any unpaid or debit balances and work to clear them, correctly, in a timely manner
� Where appropriate to your country of responsibility, processing and/or payment of payroll (can be weekly, fortnightly or monthly at present).
� Customer statement reconciliations in line with internal policy.
� Perform various month end tasks per month end time table
� Assist with other related Finance tasks as requested.

Qualifications:
� Previous relevant Accounts Payable and/or Accounts Receivable experience in a multi-national environment.
� Good communication and inter-personal & numeric skills.
� Good working knowledge and appreciation of the Microsoft Office suite of software, especially MS-Excel and ideally a Microsoft Accounting System (Navision, Dynamics, Axapta).
� Proven problem-solving skills.
� Must be a team player able to function in a multi-skilled, multi-functional environment.
� Must be self-motivated, requiring minimal supervision.
� Fluency in a second European language is essential. Preference for a Scandinavian language. Additional languages would be advantageous.

Dutch Advertising Account Manager - Dublin, Ireland

Title: Dutch Advertising Account Manager - Dublin, Ireland
Salary: 40-45,000
Location: Ireland, Dublin Region, Dublin
Languages: English, Swedish
Posted: 27th Apr 2012

We have urgent requirements for Dutch Advertising Account Managers to work onsite in a large multinational company in Dublin 18. This is an 11 month CPL contract.

Role
-Manage campaigns while developing and executing customer orders and ensure campaigns are fulfilled
-Manage the day-to-day running of the account while monitoring the contract delivery to the customer
-Conduct campaign optimisation to create the highest level of customer satisfaction
-Build solid relationships with Account Executives to understand and drive customer satisfaction
-Advise Sales Planners of order revisions and track to deliver on order obligations
-Report performance revenue to Account Executives when required

Requirements
-Fluent English plus Dutch
-Strong proven Account Management/Client Services experience in the online environment (3-5 years experience essential)
-Media agency experience is desirable
-Deep knowledge of the online advertising industry
-Strong ability to deliver on projects with tight deadlines

The salary range for the role will be 40-45k pro rata depending on experience and you will be a CPL employee for the 11 month contract.

Swedish Technical support specialist €28-30K

Title: Swedish Technical support specialist €28-30K
Salary: €28000 - €30000 per annum
Location: Ireland, Mid-East, Kildare
Languages: Swedish
Posted: 9th May 2012

My client is one of the world's leading Technology companies, who's growing extremely fast on the market every year. At the moment we have a requirement for an SWEDISH Technical support representative in Liexlip (Kildare).

This is a Permanent position with a salary of EUR28.000 / EUR30.000

Responsibilities:

*Provide first-line technical support to meet customer expectations
*Dealing with technical and complex issues which can vary from Product Features, Specifications & Repairs to complex Installations and Configurations.
*Manage full cycle of each customer issue and escalate it using your independent judgement and experience to diagnose and troubleshoot problems or identify cases for escalation.

Required skills:

*Fluent in Swedish and English
*Data analysis & numeracy skills
*Microsoft OS, VMware and/or Linux
*SAN environment, LAN, Enterprise Virtual Arrays and Storage Systems - knowledge of SAN appliances, Unix Systems
*Excellent communications, interpersonal, commercial & organisational skills
*Ability to build effective relationships in a cross-functional team environment
*Proven ability to work under pressure and in an ever-changing environment.
*High attention to detail & ability to drive flawless execution to tight deadlines

Accountsx10- French, German, Dutch, Swedish,Danish

Title: Accountsx10- French, German, Dutch, Swedish,Danish
Salary: Negotiable
Location: Ireland, Dublin Region, Dublin
Languages: Danish, Dutch, French, German, Spanish, Swedish
Posted: 30th Apr 2012

Well established multinational company requires three experienced multilingual candidates fluent in either French, German or Spanish to come into their accounts payable department and take on a role that involves both practical and analytical components.

Key characteristics

• At least one year of accounts experience

• Fluent in English AND one of French, German, Dutch, Swedish or Danish

• Previous experience working in a shared service centre

Please note that only candidates with relevent accounting experience will be considered for these roles.

Please note that this is originally a six month contract.

Salary for this role is €28,000.

If interested in this role and would like to hear more contact in confidence John Duggan in Sigmar Accountancy on 01 474 4665 and send an updated version of your cv today

Swedish speaker - 2nd line Technical Support

Title: Swedish speaker - 2nd line Technical Support
Salary: €25000 per annum
Location: Ireland, South-West, Cork
Languages: Danish, Dutch, Swedish
Posted: 30th Apr 2012

Adecco MarketREACH are currently recruiting for our client based in Cork, Ireland who is looking to hire 2nd line IT/network Technical Support specialist, SWEDISH speaker.

This position is an escalated network specialist role via phone or e-mail. You will be required to quickly diagnose network and modem issues and resolve incidents. You will be expected to have the technical and interpersonal skills to deliver a high level of customer satisfaction.

With these objectives, you daily duties and responsibilities will be:

* Dealing with customer escalated, complicated or specialized queries from L1 Service Desk
* Recreation of customer's environments in order to aid troubleshooting or to proof concepts before deployment
* Update and monitor call logging system, to ensure our customers receive top level service
* Communication and interaction with technical support staff at client's locations

Experience in Computer Networks Products is a strong advantage.
Full training will be provided to successful candidate. Training is fully paid.

This is a great international and multicultural experience that will be a very valuable step in your career. For full details or to apply, please contact Eric Bonjour at 00353 147 45 150, or simply apply online.

You have somebody in your network who might be interested? Why not to send him our details?

Dutch speaker - 2nd line Technical Support

Title: Dutch speaker - 2nd line Technical Support
Salary: €25000 per annum
Location: Ireland, South-West, Cork
Languages: Danish, Dutch, Swedish
Posted: 30th Apr 2012

Adecco MarketREACH are currently recruiting for our client based in Cork, Ireland who is looking to hire 2nd line IT/network Technical Support specialist, DUTCH speaker.

This position is an escalated network specialist role via phone or e-mail. You will be required to quickly diagnose network and modem issues and resolve incidents. You will be expected to have the technical and interpersonal skills to deliver a high level of customer satisfaction.

With these objectives, you daily duties and responsibilities will be:

* Dealing with customer escalated, complicated or specialized queries from L1 Service Desk
* Recreation of customer's environments in order to aid troubleshooting or to proof concepts before deployment
* Update and monitor call logging system, to ensure our customers receive top level service
* Communication and interaction with technical support staff at client's locations

Experience in Computer Networks Products is a strong advantage.
Full training will be provided to successful candidate. Training is fully paid.

This is a great international and multicultural experience that will be a very valuable step in your career. For full details or to apply, please contact Eric Bonjour at 00353 147 45 150, or simply apply online.

You have somebody in your network who might be interested? Why not to send him our details?

swedish or german 3rd level support role

Title: swedish or german 3rd level support role
Salary: see description
Location: Ireland, Dublin Region, Dublin, Dublin
Languages: English, German, Swedish
Posted: 21st May 2012

Description:

The objective of the Windows Systems Analyst is to resolve IT incidents remotely. The Windows Systems Analyst responds to both Premier and/or Professional customers EMEA-wide.

Main Responsibilities:

The Windows Systems Analyst validates customer entitlements and gives high level technical support through information gathering, analytical troubleshooting and problem research.

� Resolves customer issues using the tools and systems available
� Completes follow-on actions as appropriate, e.g. dispatch materials, send communications, escalate problems.
� Retains ownership of each case until problem is resolved or resolution is identified
� Observes strict compliance to licensing, copyright and trademark legislation
� Protects confidential, sensitive information and materials
� Accomplishes other duties as required

Requirements:

� Customer oriented, enthusiastic, courteous, assertive, and motivated to take charge of both customer engagement and problem resolution.
� Capable of being self-managed, be a team player, quality conscious, flexible and be eager to share and acquire knowledge.
� Excellent customer, telephone, oral and written communications skills.
� Analytical troubleshooting skills.
� Positive attitude towards all team members, customers and partners. Encourages outstanding team morale and maintains highest ethical standards.
� Delivers market competitive performance balanced between productivity, cost and quality.

Key Performance Indicators:

o Customer satisfaction  Attendance and punctuality
o Quality of case management and  Coach and Support Manager
Call handling Feedback
o Volume of cases logged and managed  Product and process knowledge
o Balance Scorecard  Escalation Rate to Microsoft

Technical requirements

A suitable candidate must demonstrate a good working knowledge of one or more current Microsoft Operating systems:
� Windows Server 2003,2008, and 2008 R2
� Small Business Server 2003/2008
� Essential Business Server 2008
� Windows XP, Windows Vista, and Windows 7
� System Centre Configuration Manager 2007

expertise in all of the following:

� Active Directory
� Group Policies
� Terminal Services
� Microsoft Network Technologies

Languages

� Fluent English.
� Fluent in another language (as per requirement)
� Must be able to work in an predominantly English speaking environment.

Swedish Speaking Inside Sales Agent

Title: Swedish Speaking Inside Sales Agent
Salary: Competitive
Location: Ireland, Dublin Region, Dublin
Languages: English, Swedish
Posted: 21st May 2012

The purpose of the role is to :

- Sell Online Advertising and Marketing solutions such as sponsorships and display advertising to a channel market of Advertising Agencies and directly to business customers.
- New business development into the Swedish speaking market.
- Build relationships through telephone calls with key decision makers in new business organizations.
- Up-sell to existing customers.
- Prospect and penetrate large organizations to obtain branded advertising.
- Create persuasive sales presentations
- Analyze campaign performance statistics and recommend optimized media solutions for new and existing clients.
- Provide a first class level of service to clients.
- Prioritize and deliver timely, high quality work.
- Meet and exceeded sales targets.

To be considered for this role you must:

- Have a min 3-5years of Media Sales or Technology Sales experience
- Excellent communication skills in English and Swedish.
- Proven track record of reaching and exceeding sales revenue goals.
- Knowledge of Online media, reseller channels and vertical markets a plus.
- Demonstrated ability to perform well in a highly dynamic, rapidly changing environment
- Understand user behavior and how technology works and the ability to explain each in ordinary terms.
- Excellent communication skills � both written and oral
- Ability to get things done in challenging environment
- Team Player

Swedish speaking Technical Support Level 2 in Cork, Ireland

Title: Swedish speaking Technical Support Level 2 in Cork, Ireland
Salary: �28000 to �32000 per annum
Location: Ireland, South-West, Cork
Languages: English, Swedish
Posted: 15th May 2012

Company: Our client is a leading outsourcing company that has in excess of 20 years experience providing IT, Customer service and sales support to their global client base. Their core business is supporting world leading companies to stream line their processes and service offerings.

Role: As a member of their technical support team you will work on a dedicated project using topologies and networking protocols to provide customers with specific information about networking queries. This is a varied role that will see you support IT & customer service requests on high quality products and services. You will join the Swedish country team in a dynamic and international environment based in Cork.

Skills: The ideal candidate is a Swedish native level speaker and customer oriented with IT knowledge gained in pc, network or helpdesk support. We are looking for someone with experience of PC hardware and software and good command of TCP/IP routing, Firewalls, VoIP, LAN, WAN. Preferably the candidate will have CNNA certification or similar but candidates with relevant experience will be also considered. Experience with SAN and NAS will also be considered advantageous.

Gain: This is an exciting opportunity for candidates who want to work using their networking skills. This company offers you the opportunity to work in a leading IT company. This company also give you the opportunity to obtain valuable IT certifications, if you are looking for a challenging role call or email us for more details. Contact BeesWax Europe now to find out more!

Ireland: +353 1 68 5448
UK +44 20 7136 3000
Netherlands: +31 20 808 3008

Nordic Content Specialist

Title: Nordic Content Specialist
Salary: 28-30k yealry
Location: Ireland, Dublin Region, Dublin, Dublin
Languages: Danish, Norwegian, Swedish
Posted: 21st May 2012

General Summary
The Content Specialist will be responsible for the quality of Customer Support content for Nordic Market. The main objective of this role is to ensure that Frontline content (Kana Templates & Agent notes) Self Help Content (Help Centre, Contact Us and Virtual Agent) and all other Ops Content Channels (PEGA, IVR etc) are accurate and culturally appropriate. To achieve this, the Content Specialist will work closely with Dublin product support and the in-country teams.

Specific Duties
The responsibilities for this role include:
o Modifying or re-writing content to ensure it is:
o Culturally appropriate
o Well-written
o Accurate
o Approved by Compliance/Legal Department
o Translating, updating, writing and implementing content to reflect product updates
o Working closely with Linguist and Content Manager to maintain local language glossary, voice & tone and style guides
o Taking an active role in country-specific or European content projects

Education and/or Relevant Experience:
o Swedish or Danish or Norwegian or Finnish with fluent English
o Sound knowledge of the PayPal product
o translation, writing and editing skills
o BS/BA in languages or related field
o Ability to work within tight and often-changing deadlines
o Ability to work with and communicate effectively to diverse individuals

Salary: 28-30k Yearly

Swedish Tech Support

Title: Swedish Tech Support
Salary: Negotiable
Location: Ireland, South-West, Cork
Languages: English, Danish, Swedish
Posted: 18th May 2012

Our client is looking for Support Specialists with fluent Swedish. Our client offers fantastic benefits to successful candidates.

Responsibilities:

Interact with customers through phone and email

Resolve any issues or queries the customer may have

Work in a team environment to promote, maintain and develop strong customer service values

Requirements:

Fluency in Swedish is essential.

Ability to work independently and as part of a team

Excellent communication and organizational skills

Experience working in a cross cultural environment

Strong IT skills

Strong sense of Urgency / Accountability / Attention to detail

For further information please contact Catherine at 021-4315770, or send an updated CV to ccooke@sigmar.ie

2nd line Swedish Helpdesk needed with Networking skills

Title: 2nd line Swedish Helpdesk needed with Networking skills
Salary: �26000 - �36000 per annum
Location: Ireland, South-West, Cork
Languages: Swedish
Posted: 21st May 2012

What is the job?
As and experienced Swedish Helpdesk agent or a Swedish CCNA specialist you will look after all Swedish 2nd line helpdesk queries in relation to Networking issues. You will be dealing with experienced IT customers, network or system administrators who can't solve the problems on their own.

Who is our client?
Our client is a well known global B2B service provider who is currently working for one of the the leading Network technology companies in the world. This particular project for Swedish network support has the scope to grow! So if you want to be one of the first of a growing team join now!

Who are we looking for?
The ideal candidate is Swedish and has several years experience in Swedish Helpdesk. Furthermore you are studying towards CCNA qualifications or ideally have passed the exams already. You are looking for a challenging Swedish 2nd line Helpdesk role and keen to find a Swedish Helpdesk job in Cork.

Where is the job based?
This Swedish job is based in Cork city, the 2nd largest town in Ireland and a city that it is vast becoming of Europe's leading IT capitols. The job is based closed to the main motorway and offers plenty of parking space for people travelling by car. Cork itself has all you need, a great city nightlife, excellent outdoor activities and plenty of accommodation on offer. So if you want a Swedish job in Ireland, Cork is a great place to start.

Interview process and Salary
The interviews will be held by phone and/or face to face. Salary is depending on experience and networking qualifications and will range from EUR25k to EUR35k.

Swedish or Danish Technical support

Title: Swedish or Danish Technical support
Salary: 21500 Yearly
Location: Ireland, South-West, Cork, Cork
Languages: Danish, Swedish
Posted: 21st May 2012

Swedish or danish technical support role.

Responsibilities
� Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities.
� Identify, evaluate and prioritize customer problems and complaints.
� Analyze customer problems and formulate plans of resolution.
� Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly.
� Assist in evaluating new services, processes and technologies introduced at the helpdesk.
� Participate in departmental training activities including training programs in support of new technologies, procedures, and customer service enhancements
� Work with departmental staff to promote, develop, and maintain strong customer service values.
� Escalate unresolved issues to support leads, designated service group or client help desk.
� Additional projects as required.

Required:
� Expert Communication Skills
� Expert PC Skills
� Expert language abilities in written and oral English, plus Swedish or Danish
� Advanced Presentation skills
� Advanced experience in Organization Development: Service Orientation, Insight, Proactive Cooperation
� Basic understanding of the principles, theories, and practices of group dynamics and/or team development
� Basic Business Development: Domain Expertise, Results Focused, Initiative

Professional Experience
� Previous Helpdesk experience preferred and solid IT background
� Flexibility
� High level Analytical skills
� Excellent Communication skills
� Previous Team working experience
� Customer orientated professional

We offer competitive salaries with the following benefits:
� Health Insurance contribution
� Cycle to work scheme
� Employee Assistance Programme (EAP)
� Refer a Friend program for staff
� Performance Related Pay (PRP)
� Paid Maternity Leave
� Paid Paternity Leave
� Subsidized Canteen
� Relaxation Area � with DVD player / wifi / pool table
� Gym

Please contact Anna, anna.dragon@cpl.ie

Danish, Dutch or Swedish Speaking Technical Support - up to �30k per year

Title: Danish, Dutch or Swedish Speaking Technical Support - up to �30k per year
Salary: �30,000
Location: Ireland, South-West, Cork, Cork
Languages: Danish, Dutch, Swedish
Posted: 18th May 2012

Working to drive forward our Client's mission of delivering a top quality service to its internal and external customers, this role will involve working on the full product lines.

Excellent knowledge of networking protocols and topologies is essential. This role involves Level 2 support. Salary to �30k per year.

Duties & Responsibilities

Dealing with customer escalated, complicated or specialized queries from L1 Service Desk

Recreation of customer's environments in order to aid troubleshooting or to proof concepts before deployment

Update and monitor call logging system, to ensure our customers receive top level service

Communication and interaction with technical support staff at client's locations

Skills & Qualifications

Fluent Danish/Dutch/Swedish & English language knowledge (spoken and written)

CCNA certification or equivalent qualifications required

Experience of supporting NAS and SAN devices will be an asset

Excellent understanding of PC hardware/software and be fully conversant with routed TCP/IP, Firewalls, LAN, WAN, VoIP and the Windows/Mac OSx operating systems

Excellent communication skills with the ability to support and mentor junior teams remotely

Very good time management skills and ability to work under time pressure

German Speaking Order Managerment or Client Care Specialist

Title: German Speaking Order Managerment or Client Care Specialist
Salary: �30,000
Location: Ireland, Dublin Region, Dublin
Languages: English, German, Swedish
Posted: 23rd May 2012

RESPONSIBILITIES

- Provide Parts interpretation/identification through the use of manuals, bills of materials and other internal systems.
- Quote and Order Entry
- Ensure that all requested support is provided to meet monthly revenue target.
- Coordinate cancellation requests with supplier/customer in order to avoid any discrepancy / excess in inventory.
- Coordinate and align the communication throughout company and with the customer
- Follow up and coordinate activities not done on site.
- Provide support and training to distributors on order entry application
- Any other duties as directed or modified

KNOWLEDGE / COMPETENCIES:

- Strong experience in a Technical Support role (at least 2 years)
- Strong experience in a customer facing role (At least 3 years)
- Previous exposure to the Service Industry preferred
- Proficient in MS Office applications (Excel, Access) and some experience of Oracle or SAP an advantage.
- Desire to expand business skills within a cross functional team as a development enabler for career development
- In addition to being Fluent in English, German and another European language is required
- Self-motivated, assertive individual, problem solver and teamwork oriented.

Salary depending on skills and experience from �26,000 - �36,000

Swedish speaking Technical support role

Title: Swedish speaking Technical support role
Salary: 21,000
Location: Ireland, Dublin Region
Languages: Swedish
Posted: 17th May 2012

Swedish Technical Support Agents, CPL-HP Dublin

CPL-HP is recruiting for Swedish speakers to work as technical support agents. This is an amazing opportunity to gain experience with a world leading IT company. Previous technical support or call centre experience is not essential - training will be provided.

The Client:
Cpl Managed Services provides outsourcing for a number of Multinational IT companies based around Ireland. In 2003 we started our partnership with Hewlett Packard, now based in Leixlip, Co. Kildare. Here we are responsible for the recruitment and overall operations of various international helpdesks.
As a CPL employee working onsite in HP you will gain excellent experience in the field of technical support with access to a broad range of career opportunities over the period of your employment with us.

Job Responsibilities

Swedish Technical Support Agents are required to log, validate and diagnose customer issues, on the full range of products and applications used on the customer site.

� Answer contacts promptly and professionally
� Log/Validate all contacts Call Handling Database
� Resolve customer problems using the relevant tools and systems
� Mentor new hires.

Job Requirements

Applicants interested in the role of Swedish Technical Support Agent with CPL-HP, will require skills and experience in the following areas:
� Experience in communication with customers.
� Ability to apply analytical and investigative skills to resolve customer issues.
� Strong basic skills in Windows and Microsoft Office
� Ideally previous experience working within a technical support environment/customer service environment, but not essential.

Benefits

This position is a permanent role and comes with a competitive salary and benefits including:
� Free Shuttle bus service from local train station
� Access to onsite gym
� Free staff parking
� Travel saver tickets
� PRSA

All applications will be treated with the strictest of confidence

CPL Contact:
To apply or for further information please contact Sharon Thunder

Keywords: Cpl Managed Services, CPL, HP, Swedish, Technical Support, Ireland, Customer Service, Call Centre, Job, Opportunity, Career, Role, Vacancy

French, German or Swedish Speaking Inside Sales Team Leader

Title: French, German or Swedish Speaking Inside Sales Team Leader
Salary: �48000 plus commission and bonus
Location: Ireland, South-West, Cork
Languages: French, German, Swedish
Posted: 23rd May 2012

Our client, a large technology company based in Co Cork is seeking an Inside Sales Team Leader to lead a dynamic and talented sales team.

The ideal candidate will have a minimum of 2 years previous Team Leader experience managing an Inside Sales team. You will speak fluent English and have one other European Language, French, German or Swedish.

Ideally you are a motivated person who enjoys working in a busy sales environment.
You are highly proactive, organised and a self starter who can work in a fast paced and dynamic sales office.

Duties Include:

- Lead a team of highly skilled Inside Sales Account Managers who sell into the SMB and Mid Market sector

- Design and execute startegic account planes to grow revenue
- Take a lead role in developing and implementing best practices.
- Increase effectiveness of staff and tools by recognizing opportunities for development implementing new systems and structures.
- Build team structure, recognize leadership potential, and develop enhanced skill sets within the team

Requirements:

- 2 + years people management preferably in an IT environment
- Excellent organization, and interpersonal skills
- Experience leading teams, with a strong focus on coaching and mentoring, and demonstrated success developing team members is essential
- Solid experience in sales, strategic sales and developing of new territories
- Proven track record of successfully leading a sales team (experience in an inside sales/telemarketing environment preferred)
- Strong strategic thinking skills, innovative and proven ability to execute

Salary is a basic of between �45000 - �48,000
Plus commission and bonus.

Swedish Speaking Accounts Payable Agents

Title: Swedish Speaking Accounts Payable Agents
Salary: 28-32K
Location: Ireland, South-West, Cork
Languages: Swedish
Posted: 8th May 2012

Our client, very large IT multinational company based in Cork is looking for talented individuals to be part of their accounts payable team.

You will be working in OUTSTANDING environments with dynamic profesionnals coming from everywhere in Europe.

Main responsibilities:

� Responsible for invoice processing
� Matching all invoices and ensuring all are approved prior to processing
� Liaising with Management and Requisitioners to follow up queries and approvals
� Ensuring all invoices are processed in a timely manner
� Dealing with all vendor queries

Requirements:

Previous experience in Accounts Payable, preferable volume
Fluency in Swedish and English
Excellent communication and interpersonal skills

Benefits:

They would offer you the possibility to enter one of the top multinational companies in the world.

They offer a 9 month contract with a salary of around 28-32K euros gross per year.
Relocation package for candidates based outside Ireland.
Most of the time our candidates getting a contract get offered a permanenet position inside the group then after.

Accounts Payable Specialist - Swedish

Title: Accounts Payable Specialist - Swedish
Salary: Negotiable
Location: Ireland, South-West, Cork
Languages: Swedish
Posted: 14th May 2012

Key Responsibilities

The successful candidate will become a member of the wider Finance team with global interactions with vendors and supply. This is a key role in a dynamic environment with the potential for the role to develop further with additional responsibilities in line with business requirements.

* Responsible for high volume invoice processing
* Matching all invoices and ensuring all are approved prior to processing
* Liaising with Management and Requisitioners to follow up queries and approvals
* Ensuring all invoices are processed in a timely manner
* Dealing with all vendor queries
* Reconciliation of Vendor Accounts & Month-End Reconciliations.
* Working as part of a large Accounts Payable Team
* Maximising early payment discount
* Clearing Aged items from AP accounts.
* Excellent communication and organisational skills
* Experience of working in a busy accounting environment with tight deadlines

Requirements

* Experience of posting journals through both the AP Ledger and the General Ledger
* Knowledge of balance sheet items
* Experience dealing with vendor queries and reconciling vendor accounts
* Excellent communication and interpersonal skills
* Fluent Swedish
* Be a self-starter who is motivated and capable of working on own initiative
* Customer service focus
* Must be available to work flexible hours, deal with large volumes & be a team player
* Previous experience processing invoices for numerous vendors in several different currencies

Swedish Advertising Account Manager Job

Title: Swedish Advertising Account Manager Job
Salary: �33,000 - �36,000
Location: Ireland, Dublin Region, Dublin, Dublin 18
Languages: Swedish
Posted: 2nd May 2012

We have urgent requirements for Swedish speaking Advertising Account Managers to work onsite in a large multinational company in Dublin 18. This is a 12 month CPL contract

Role
The Swedish speaking Advertising Account Manager will undertake the management of campaigns and is responsible for developing and executing the customer's order and ensuring that campaigns are fulfilled in line with the customer's requirements and expectations

Job Description
As a Swedish Advertising Account Manager, you will:
� Manage the day-to-day running of the account communicating regularly with the customer to gain up-to date account information
� Monitor contract delivery and report progress against client goals keeping the customer informed of the status
� Conduct campaign optimization to create best reach and customer satisfaction
� Build solid relationship with the clients and act as a contact person for customer issues and concerns
� Work with the Account Executive (AE) to understand their customer satisfaction drivers and resolve issues quickly and effectively
� Coordinate, analyze and deliver mid/end campaign delivery reports
� Advise Sales Planner of order revisions and track to deliver on order obligation
� Perform and manage optimization of orders and communicate changes and status to AE and customer
� When required - work on campaigns developing bid and deal guides while closely monitoring the performance of advertising campaigns
� Problem solving and troubleshooting

Knowledge and Skills Required
� Strong proven Account Management/Client Services experience in an online environment 2-4 yrs
� Strong knowledge of the on-line advertising industry (social media etc)
� High level of proficiency in Microsoft Excel, PowerPoint and other MS Office applications
� Excellent communication skills and superior customer-service oriented skills
� Ability to think analytically and to set clear priorities, with very strong organizational, issue resolution, and decision-making skills required
� Demonstrate the ability to work independently and as part of a team, with demonstrated success in performing under resource and time constraints
� Experience: Sales organization experience preferred

Qualifications
� Educated to degree level or equivalent, fluent Swedish

The salary range for the role will be 34k -36k pro rata depending on experience and you will be a CPL employee for the 12 month contract.

Advertising, Account Manager, Jobs, Dublin, Ireland, process, customer service, marketing, online, social media, PPC, SEO, Online Advertising, Online Marketing, Email Marketing, Social Media Marketing, Google Adwords, Google Analytics, Affiliate Marketing, SEM Web Analytics, Digital Marketing, E-commerce, Social Media Marketing, Strategy Market Research, Copywriting, Digital Strategy, HTML, Mobile Marketing, Wordpress, Digital Media, Media Planning, Analytics, Product Marketing, Yahoo Search Marketing, Sponsored Search, Keyword Advertising, Performance Based Marketing, Campaign Optimization, Search Advertising, Conversion Optimization, Landing Page Optimization, Local Advertising, Advertising, Website Conversion, Website Localization, Traffic Analysis, Keyword Analysis

Danish speaker - 2nd line Technical Support

Title: Danish speaker - 2nd line Technical Support
Salary: €25000 - €30000 per annum
Location: Ireland, South-West, Cork
Languages: Danish, Dutch, Swedish
Posted: 14th May 2012

Adecco MarketREACH are currently recruiting for our client based in Ireland who is looking to hire 2nd line IT/network Technical Support specialist, DANISH speaker.

This position is an escalated network specialist role via phone or e-mail. You will be required to quickly diagnose network and modem issues and resolve incidents. You will be expected to have the technical and interpersonal skills to deliver a high level of customer satisfaction.

With these objectives, you daily duties and responsibilities will be:

* Dealing with customer escalated, complicated or specialized queries from L1 Service Desk
* Recreation of customer's environments in order to aid troubleshooting or to proof concepts before deployment
* Update and monitor call logging system, to ensure our customers receive top level service
* Communication and interaction with technical support staff at client's locations

Experience in Computer Networks, Netgear Products is a strong advantage.
Full training will be provided to successful candidate. Training is fully paid.

This is a great international and multicultural experience that will be a very valuable step in your career. For full details or to apply, please contact Eric Bonjour at 00353 147 45 150, or simply forward your CV to:

You have somebody in your network who might be interested? Why not to send him our details?

Dutch speaker - 2nd line Technical Support

Title: Dutch speaker - 2nd line Technical Support
Salary: €25000 - €30000 per annum
Location: Ireland, South-West, Cork
Languages: Danish, Dutch, Swedish
Posted: 14th May 2012

Adecco MarketREACH are currently recruiting for our client based in Cork, Ireland who is looking to hire 2nd line IT/network Technical Support specialist, DUTCH speaker.

This position is an escalated network specialist role via phone or e-mail. You will be required to quickly diagnose network and modem issues and resolve incidents. You will be expected to have the technical and interpersonal skills to deliver a high level of customer satisfaction.

With these objectives, you daily duties and responsibilities will be:

* Dealing with customer escalated, complicated or specialized queries from L1 Service Desk
* Recreation of customer's environments in order to aid troubleshooting or to proof concepts before deployment
* Update and monitor call logging system, to ensure our customers receive top level service
* Communication and interaction with technical support staff at client's locations

Experience in Computer Networks Products is a strong advantage.
Full training will be provided to successful candidate. Training is fully paid.

This is a great international and multicultural experience that will be a very valuable step in your career. For full details or to apply, please contact Eric Bonjour at 00353 147 45 150, or simply apply online.

You have somebody in your network who might be interested? Why not to send him our details?

Danish speaker - 2nd line Technical Support

Title: Danish speaker - 2nd line Technical Support
Salary: €25000 per annum
Location: Ireland, South-West, Cork
Languages: Danish, Dutch, Swedish
Posted: 11th May 2012

Adecco MarketREACH are currently recruiting for our client based in Ireland who is looking to hire 2nd line IT/network Technical Support specialist, DANISH speaker.

This position is an escalated network specialist role via phone or e-mail. You will be required to quickly diagnose network and modem issues and resolve incidents. You will be expected to have the technical and interpersonal skills to deliver a high level of customer satisfaction.

With these objectives, you daily duties and responsibilities will be:

* Dealing with customer escalated, complicated or specialized queries from L1 Service Desk
* Recreation of customer's environments in order to aid troubleshooting or to proof concepts before deployment
* Update and monitor call logging system, to ensure our customers receive top level service
* Communication and interaction with technical support staff at client's locations

Experience in Computer Networks, Netgear Products is a strong advantage.
Full training will be provided to successful candidate. Training is fully paid.

This is a great international and multicultural experience that will be a very valuable step in your career. For full details or to apply, please contact Eric Bonjour at 00353 147 45 150, or simply forward your CV to:

You have somebody in your network who might be interested? Why not to send him our details?

Swedish Customer Service Repreentatives

Title: Swedish Customer Service Repreentatives
Salary: 21,500
Location: Ireland, South-West, Cork, Co.Cork
Languages: English, Swedish
Posted: 23rd May 2012

My Client is looking for fluent Swedish speaking candidates to join their growing company in Ireland,

The Role (Full training is provided)

The purpose of the role is to provide first contact resolution to Danish peoples requests within a timely manner and to demonstrate technical support and great customer service.
Responsibilities

Talk with customers over the telephone, e-mail and the web, giving advice and helping them with their issue.
Monitor customer problems and help solve their issues in a timely manner.
Help in in evaluating new services, processes and technologies introduced at the helpdesk.
Work with departmental staff to promote, develop, and maintain strong customer service values.
Required:

Good Communication Skills
Good PC Skills
Good language abilities in written and oral English, plus Danish.

What you need

Fluency in Swedish and English
Good manner on the Telephone
Willing to relocate to Ireland
Full training is provided.

Salary �21,500 per year.

Benefits: Subsidised canteen, gym, contribution to health insurance.

Relocation package: �250 for the flight and up to 14 days in a B&B

If interested in this great opportunity to move to Ireland today, contact Cormac on (01)6146177 or email me on the link given.

Danish Business Development Representative

Title: Danish Business Development Representative
Salary: 30,000
Location: Ireland, Dublin Region, Dublin, Dublin
Languages: English, Danish, Swedish
Posted: 23rd May 2012

Danish Inside Sales

Working for us gives you the opportunity to develop an exciting career, and enjoy all the advantages of a global, cutting edge software company.
Our sales team is result driven with a consultative approach to our customers business needs and a superior understanding of their needs.
We are young, we are technologically advanced, and we are a choice organization to work for with over two decades of industry experience behind us

We are currently looking to recruit an ISD Business Development Representative (BDR)

Primary Focus:

�A BDR is responsible for the generation and assigning of high quality opportunities to the Field Organisation.

Responsibilities:

�Create qualified opportunities by outbound calling potential customers, and converting incoming customer enquires.
�Collaborate with Field Sales Team on plan for pipeline generation within in a specific territory
�Execute and follow up on Marketing Campaigns within your region and offer feedback on same
�Continuously build network within new, existing & related organisations in order to identity new opportunities
�Solid Opportunity qualification, extensive understanding of requirements and confident handling of objections.
�Attend, absorb and utilise organised quarterly Sales and Technical training.
�Overachievement of Pipeline, New Logo and revenue Targets. (Quarter and Annual)

Qualifications & Characteristics:

�Business degree or equivalent + one years outbound sales experience (desirable)
�Fluency in English and Danish is essential
�Team orientated with a self driven ego
�Highly competitive
�Multi tasking ability with attention to detail
�Demonstrative communication and interpersonal skills
�Ambition for promotion to a Field Sales role
�Dynamic team player
�Proactive, organised and responsible
�Willingness to travel 2-3 days per quarter
�Ready to succeed

Career Progression Opportunities:

�Sales Specialist
�Management
�Field Sales Role

Send your CV to russell.ramsden@reedglobal.com

Swedish Client Tech Support

Title: Swedish Client Tech Support
Salary: €24000 per annum + 1 months relocation expenses
Location: Ireland, South-West, Cork
Languages: English, Swedish
Posted: 14th May 2012

This is a fantastic opportunity to work on a new start-up operation. The first of their kind, these positions are new, exciting and innovative!
Part of a global brand in Ad management, you will be a member of a start-up team with fantastic potential to develop your career as the team size grows.

Responsibilities:
* Provide technical support for assigned products.
* Work with more senior personnel or the Escalation Management Team Technical Group Team effectively on more complex technical issues, in order to provide regular updates and a timely resolution to the customer.
* Leverage the internal and external Help Center for prompt and accurate resolution of basic technical issues. Ensure that information about any solution that was not easily found in the Help Center is passed on appropriately.
* Escalate customer issues via established Global Customer Support escalation processes.

Requirements:
* Experience of working in a client-facing technical customer support (help desk, call center) environment, preferably supporting Internet-based products.
* Proven trouble shooting skills
* Demonstrated technical experience in one or more of the following: HTML, JavaScript, SQL, Java, ActionScript.
* Must be fluent in English (oral and written) as well as the second European language
* Knowledge of basic HTML concepts e.g an ability to identify tags
* Knowledge of Flash, basic XML and JavaScript concepts a plus
* Previous experience in working with, or for, an agency a plus

Swedish or Finnish speaking Techncial support agent roles

Title: Swedish or Finnish speaking Techncial support agent roles
Salary: 19,500
Location: Ireland, Dublin Region, 15
Languages: Finnish, Swedish
Posted: 17th May 2012

Job Description:

The objective of the Technical Support Analyst is to resolve remote users IT problems by means of a first time fix or by dispatching for on-site support.

The Technical Support Analyst responds to clients requiring technical support. Contacts reach the analyst via telephone, call handling systems or e-mail.

All applicants should be willing to work variable shift patterns on request.

Responsibilities:

To log, validate and diagnose customer issues, on the full range of products and applications used on the customer site. Providing the customer with a solution through information gathering, analytical trouble shooting and problem research, or to route or escalate the call to the appropriate resolution group. Escalation and management of calls to agreed service levels. Excellent attendance and punctuality are required as well as adhering to all company policies and procedures.

Duties:

� Answer contacts promptly and professionally
� Log/Validate all contacts Call Handling Database
� Resolve customer problems using the relevant tools and systems
� Manage end to end all calls logged, providing regular updates to customers on call status
� Invoke Escalation Procedures within defined time frames
� Work to achieve individual and team goals
� To comply/complete desk specific or adhoc request/tasks
� Mentor new hires.

� Ensure Quality standards are adhered to in regards to both Cases & Calls.
� Live documentation validation
� Protect confidential and sensitive information and materials
� Observe strict compliance to licensing, copyright and trademark legislation
� Accomplish other duties as required
� Pro-actively Seek support from escalation team via.
� Escalate tickets to escalation team for validation and further escalation.
� Monitor ticket queues and handle tickets appropriately
� Provide support to multiple desks

Candidate Profile:

The ideal candidate has previous experience in effectively coping with a fast-paced, high-pressure role in a constantly changing business environment. He/she will be customer orientated, enthusiastic, courteous assertive and motivated to take charge of both customer engagement and problem resolution.

He/she will be strongly team-focused with excellent customer service, telephone, oral and written skills. The candidate will be analytical with good trouble shooting skills, flexible and willing to work variable shift patterns.

Preferably the suitable candidate will also have a technical aptitude and a basic understanding of various hardware, software and Microsoft® operating systems.

Essential Competencies:

Customer Service and Communication:
� Experience in communication with customers.
� Ability to communicate effectively - oral & written.
� Ability to communicate effectively with different groups.
� Ability to follow specific processes and procedures.
� Demonstrates high level of customer satisfaction in previous positions.
� Experience on Process Managed Environment

Problem Solving Techniques:
� Ability to identify problems.
� Ability to apply analytical and investigative skills to resolve customer issues.
� Ability to handle challenging support situations.
Personal Interaction:
� Ability to convey knowledge to others.
� Ability to adapt to a changing environment.

Technical Requirements:

� Technical skill with Windows XP, Windows 2000
� Microsoft Office Suite
� Knowledge of printer hardware
� Knowledge of Local Area Networking
� Knowledge of Remote Access tools.

Experience:

Ideally, candidates will have previous experience working within a technical support environment/customer service environment, delivering front-line service directly to customers preferably within an international company. Previous call centre experience is desirable, but not essential.

Danish OR Swedish Technical Support Jobs; Cork, Ireland

Title: Danish OR Swedish Technical Support Jobs; Cork, Ireland
Salary: �21,000
Location: Ireland, South-West, Cork
Languages: Danish, Swedish
Posted: 2nd May 2012

Excellent opportunity for Danish OR Swedish speakers based in Cork! My client, a large information technology services company is hiring technical minded candidates to work in technical support role for their clients. This is a great opportunity to gain experience in a multinational environment in Ireland!

Ideally we are looking for people to start 27/2/2012 but we will offer relocation assistance on a case to case basis to candidates not based in Ireland

The Role:
Customer and technical support in a helpdesk environment for the Danish OR Swedish market

Responsibilities:
�Interact with customers via telephone, e-mail and the web, providing technical support and solutions
�Analyze customer problems and formulate plans of resolution
�Assist in evaluating new services, processes and technologies introduced at the helpdesk
�Participate in departmental training activities
�Work with departmental staff to promote, develop, and maintain strong customer service values
�Escalate unresolved issues to support leads, designated service group or client help desk
�Additional projects as required

We look for candidates with the following skills:
�Excellent communication skills
�Strong computer skills
�Fully fluent Danish OR Swedish with very good English
�Good presentation skills
�Good team work skills

Professional Experience:
�Previous Helpdesk experience preferred and relevant IT background (education or experience)
�Flexibility
�High level analytical skills
�Previous team working experience
�Customer orientated professional

What We Offer:
We offer relocation assistance on a case to case basis for candidates not based in Ireland; salary levels are �21,000 per year and you will gain extensive training before starting work. Other benefits include: Health Insurance contribution; Subsidized Canteen; Relaxation Area - with DVD player / wifi / pool table; Gym

Swedish speaker - 2nd line Technical Support

Title: Swedish speaker - 2nd line Technical Support
Salary: €25000 - €30000 per annum
Location: Ireland, South-West, Cork
Languages: Danish, Dutch, Swedish
Posted: 14th May 2012

Adecco MarketREACH are currently recruiting for our client based in Cork, Ireland who is looking to hire 2nd line IT/network Technical Support specialist, SWEDISH speaker.

This position is an escalated network specialist role via phone or e-mail. You will be required to quickly diagnose network and modem issues and resolve incidents. You will be expected to have the technical and interpersonal skills to deliver a high level of customer satisfaction.

With these objectives, you daily duties and responsibilities will be:

* Dealing with customer escalated, complicated or specialized queries from L1 Service Desk
* Recreation of customer's environments in order to aid troubleshooting or to proof concepts before deployment
* Update and monitor call logging system, to ensure our customers receive top level service
* Communication and interaction with technical support staff at client's locations

Experience in Computer Networks Products is a strong advantage.
Full training will be provided to successful candidate. Training is fully paid.

This is a great international and multicultural experience that will be a very valuable step in your career. For full details or to apply, please contact Eric Bonjour at 00353 147 45 150, or simply apply online.

You have somebody in your network who might be interested? Why not to send him our details?

Nordic Customer Care Representatives

Title: Nordic Customer Care Representatives
Salary: 22.500-24.500
Location: Ireland, Dublin Region, Dublin 3
Languages: English, Danish, Dutch, Finnish, Norwegian, Swedish
Posted: 23rd May 2012

Nordic Customer Support Agents, Dublin.

Duties and Responsibilities:

� Provide first contact resolution of customer issues via chat, e-mail and/or phones
� A Tier 3 level of support that handles escalations from Tier 1 and Tier 2 agents
� Troubleshoot and handle the most complicated and sensitive of customer inquiries
� Deliver timely and accurate responses to customer questions
� Maintain accountability for accurate and timely assistance to our customers.

Skills and Qualifications:

� 1 year experience working in a Customer Service environment
� Excellent Customer Service skills with proven quality track record
� Verbal and written fluency in English & German or or Norwegan or Swedish or Dutch or Danish or Flemish essential
� Moderate computer and advanced typing skills

We offer excellent conditions, apply now for an interview!

For more info on the role please contact Cormac today on 00353 16146177

Finnish or Swedish Technical Support Agents - HP Ireland

Title: Finnish or Swedish Technical Support Agents - HP Ireland
Salary: 20500 - 21000
Location: Ireland
Languages: English, Finnish, Swedish
Posted: 17th May 2012

CPL-HP is recruiting for Finnish or Swedish speakers to work as technical support agents. This is an amazing opportunity to gain experience with a world leading IT company. Previous technical support or call centre experience is not essential - training will be provided.

The Client:
Cpl Managed Services provides outsourcing for a number of Multinational IT companies based around Ireland. In 2003 we started our partnership with Hewlett Packard, now based in Leixlip, Co. Kildare. Here we are responsible for the recruitment and overall operations of various international helpdesks.

As a CPL employee working on-site in HP you will gain excellent experience in the field of technical support with access to a broad range of career opportunities over the period of your employment with us.

Job Responsibilities
Finnish or Swedish Support Agents are required to log, validate and diagnose customer issues, on the full range of products and applications used on the customer site.
� Answer contacts promptly and professionally
� Log/Validate all contacts Call Handling Database
� Resolve customer problems using the relevant tools and systems
� Mentor new hires.

Job Requirements
Applicants interested in the role of Finnish or Swedish Technical Support Agent with CPL-HP, will require skills and experience in the following areas:
� Experience in communication with customers.
� Ability to apply analytical and investigative skills to resolve customer issues.
� Strong basic skills in Windows and Microsoft Office
� Ideally previous experience working within a technical support environment/customer service environment, but not essential.

All applications will be treated with the strictest of confidence.

CPL Contact:
To apply or for further information please contact Louise Lenehan on +35316146078 or e-mail with you updated CV to Louise.LenehanATcpl.ie

Keywords: Cpl Managed Services, CPL, HP, Finnish, Swedish, Technical Support, Ireland, Customer Service, Call Centre, Job, Opportunity, Career, Role, Vacancy

Swedish Customer Service

Title: Swedish Customer Service
Salary: 23-25k
Location: Ireland, Dublin Region, Dublin
Languages: English, Swedish
Posted: 26th Apr 2012

Swedish Customer support

The main duties of the role are:

Order Management
Work as part of a multi disciplinary team, ensuring that all orders from the customers / sales force received via telephone, fax, post, EDI are processed in the system accurately and promptly upon receipt.

Interfaces with Commissionaire, Warehouse, Etc
Liaise with the sales force on a regular basis as regards of orders, changes to a customer account, general information from customers and messages from customers wishing to contact the sales force.

Complaint Handling
Ensure all service complaints are dealt with upon receipt, entered accurately into the complaint system (Remedy) and resolve to the satisfaction of the customer.

You must have the following:
6 Months - 1 years customer service or office admin experience
Fluent Swedish and English
Excellent phone manner and writing abilities

Please feel free to contact Simon on: 00 353 1 6146141 if you need any further info

Fantastic Opportunity! Swedish Sales Representatives required urgently!

Title: Fantastic Opportunity! Swedish Sales Representatives required urgently!
Salary: �30,000-�50,000
Location: Ireland, Dublin Region, Dublin, Dublin
Languages: English, Swedish
Posted: 23rd May 2012

FOR ONE OF THE GLOBAL LEADERS IN INFORMATION TECHNOLOGY, WE ARE URGENTLY LOOKING FOR SWEDISH INSIDE SALES REPRESENTATIVES TO JOIN THEIR DUBLIN TEAM.

TO BE SUCCESSFUL CANDIDATE YOU NEED:

- at least 2 years of sales experience (preferably within IT environment)
- ability to communicate effectively
- being fluent in English and Swedish!

YOU WILL BE RESPONSIBLE FOR:

- developing client's business
- making outbound calls
- email communication
- management of sales pipeline
- create new customer accounts
- submit accurate and timely activity reports as required

BENEFITS:

- competitive salary!
- full training
- private medical insurance
- pension
- paid holidays

If you are ready for a Great Career Opportunity, please send your CV to Anna: anna.cywinska@reedglobal.com or call her at: +353(1)648 9627

Dutch OR French OR Swedish Technical Support Engineer Jobs near Dublin,Ireland

Title: Dutch OR French OR Swedish Technical Support Engineer Jobs near Dublin,Ireland
Salary: �27,000 - �32,000
Location: Ireland, Dublin Region, Dublin, West of Dublin; Leixlip
Languages: Dutch, French, Swedish
Posted: 2nd May 2012

Dutch OR French OR Swedish speaking Technical Support Analyst Jobs in a Windows based environment working for CPL onsite in Hewlett Packard near Dublin, Ireland. Please apply to this position if suitable and if you are unsure about your suitability, please call Daniel on 016146133 to speak about the job.

We are looking for 2nd to 3rd level experienced technical engineers who speak fluent Dutch OR French OR Swedish to provide high level support in a technical environment. We are ideally looking for someone with an MCP, MCSE, MCSA or otherwise Microsoft Certified but this is not a requirement. The suitable candidate will possess strong knowledge of Windows environments and supporting applications on Windows platforms.

Description:
The Technical Support Engineer is an in-depth technical support analyst role- you will not be taking incoming calls but working on cases created by a tier one support team. Your customers will typically be IT professionals (usually an administrator) who have already performed troubleshooting. You will work as an analyst, working with escalation engineers and technical colleagues to analyse the customers' system data and promptly resolve their issues.

Candidate must have a keen interest in technology with a desire to maintain updating their knowledge; ideally we look for candidates with strong knowledge in the following technologies:
�Client operating systems (XP/ Vista/ Windows 7)
�Windows Server 2003/ 2008/ 2003 R2/ 2008 R2
�Microsoft Network Technologies
�Internet Explorer
�Group Policies
�Terminal Services
�Active Directory
�Failover Clustering
�Good working knowledge of Microsoft operating systems
�Desirable: Certificate Services/ PKI

Main Responsibilities:
� Working with customers to understand the scope and impact of their technical issues
� Giving high level technical support through information gathering, analytical trouble shooting and problem research
� Strong team collaboration- work with colleagues and escalation engineers to investigate and troubleshoot thus providing a timely solution to clients' technical problems
� Keep technical knowledge up to date to keep pace with the latest Microsoft product releases
� You must display a structured approach to troubleshooting and reflect this in case documentation to optimize collaboration with customers, colleagues and technical leads
� Advising customers on the implementation of new technologies and on improvements to their environment

Language requirements are very good English and fluency in one of the required languages

The role offers significant opportunities to cross train to other Microsoft products - you will be joining a team that supports a range of Microsoft products (Windows Server, SharePoint, Exchange Server etc.). There is a focus on keeping the team's technical knowledge up to date and you will be required to acquire Microsoft certifications with the cost of the exams covered by the employer. There are fantastic opportunities to gain invaluable experience with a recognized multinational and a blue chip client base!

Excellent Job Opportunity! Swedish Sales Representatives are required to work in Ireland!

Title: Excellent Job Opportunity! Swedish Sales Representatives are required to work in Ireland!
Salary: 25.000K - 35.000K
Location: Ireland, Dublin Region, Dublin, Dublin
Languages: English, Swedish
Posted: 23rd May 2012

Excellent job Opportunity in Ireland!!!

Our client, one of the best outsourcing companies, is currently looking for Swedish
Inside Sales Representatives to join their Dublin team.

The Role:

�Responsibility for the renewal and overall sales of hi-tech service and support agreements to establish customer base
�Application of databases to research accounts and uncover new opportunities
�Generation of sales quotations
�Managing the entire service sales process from prospect to close
�Generating reports for internal use

The Key requirements:

�University Degree
�Fluency in English + Swedish is essential!
�Previous sales experience, ideally in the IT sector
�Excellent computer skills and knowledge of Microsoft packages
�Excellent team player
�Previous experience in building business relationships

Our client offers an attractive salary and benefits package

If you are interested in applying for this poition, please send you CV to anna.cywinska@reedglobal.com or call: 016489627

Swedish Speaking customer support agent in Cork

Title: Swedish Speaking customer support agent in Cork
Salary: �21000 to �21500 per annum
Location: Ireland, South-West, Cork
Languages: English, Swedish
Posted: 8th May 2012

Company: Our client is one the largest global companies based in Ireland. They have been providing technologies solutions for more than a century and are based in 100+ countries across the world. Their core businesses are communications, automation and control, power, transportation, medical and lighting. They have centered their European customer service center in Cork (Ireland).They now have available a position for a Swedish Speaking Customer service Executive.

Role: In the role of customer service specialist you will carry out a variety of activities uppermost on the list of duties is identifying, evaluating and prioritizing customer problems and complaints. You will be answering queries in an efficient manner via telephone, email or chat. You will be collaborating and actively helping to improve the company`s product and service offered. It is also your role to maintain strong customer service values resolve issues to support leads.

Skills: The candidate that we are looking for this role will possess previous experience providing customer services. Further to this you must show an interest in IT (knowledge of Microsoft applications such as word, exchange, internet explorer) and new technologies. You must have fluent Swedish and English to be considered for this position. In addition it is essential to have advanced presentation skills and experience in organization development. Finally you need to demonstrate effective communication skills as well as people and performance management skills.

Gain: As part of a customer support team, you will improve your general knowledge in IT and technical know-how. This job will enrich your profile with valuable abroad experience, allowing you to use and develop your languages skills in an international environment. If you think this job is for you, please do not hesitate to contact us.

BeesWax Europe
Ireland: +35312313100
Spain: +34 931 815 635
France: +33 182 882 640
Netherlands: +31 20 808 3008

Technical support HP

Title: Technical support HP
Salary: 205000
Location: Ireland, Dublin Region, Dublin, Leixlip
Languages: German, Norwegian, Swedish
Posted: 23rd May 2012

Technical support agent for CPL, You would be providing first level support to clients of HP.
Do you speak on of the following languages: German, Danish, Dutch, Swedish, Finnish or Norwegian?
The role is to receive calls from HP business customers in regards to technical issue. Assist customers in their questions by giving them great technical support.
The position is based in Leixlip, Co Kildare, this is only 30 minutes away from Dublin city centre by train. Free shuttle bus from Dublin train station to HP.

We are looking for someone with these requirements:
� Native level of one of the following: German, Dutch, Norwegian, Swedish, Finnish or Danish
� Fluent or good English
� Interest in IT
� Ability to work in a team

Company Benefits:
� 20 paid holidays
� Free car park on site
� Education system
� Gym on site

Salary �20,500 yearly + Bonus based on 40 h week

Relocation pack provided: we pay for the flight and 5 nights accommodation on arrival

If you are interested or like to have more information, please contact Anna on +353 1 614 6056 or email me at anna.dragonATcpl.ie

Swedish speaking Technical support role

Title: Swedish speaking Technical support role
Salary: 20-21K
Location: Ireland, Dublin Region, Dublin
Languages: Swedish
Posted: 17th May 2012

Exciting Technical Support Opportunities

Want to Join an Exciting Technical Support team?

We require Swedish Fluent speakers with fluent English to work as Technical Support Representative for exciting new opportunities with one of the worlds leading blue chip IT co.�s

Some of the following skills are required
� Strong technical ability and aptitude
� Certificate, Diploma or Degree in IT
� Technical support or customer service experience, an advantage
� Great customer service skills
� Strong problem solving skills
� Fluent English and Swedish

Salary: Great perks and benefits with these roles (educational assistance and gym facilities)

Based: In Co. Kildare, about 35 minutes away from Dublin city centre

Inisde Sales Representative with Norwegian or Swedish

Title: Inisde Sales Representative with Norwegian or Swedish
Salary: Very attractive
Location: Ireland, South-West, Cork, Cork
Languages: Norwegian, Swedish
Posted: 22nd May 2012

For a big multinational company based in Cork we are currently recruiting for a Inside Sales Representative with Norwegian or Swedish.

Your Role:

The Inside Sales Representative is responsible for all duties from prospecting to closing accounts with the channel sales team for the regions they support.

� Research accounts, identify key players, generate interest and obtain business requirements.
� Successfully manage and overcome prospect objections
� Build and develop initial customer relationships
� Update forecast and opportunity details within Salesforce.com to ensure accurate territory forecasts
� Be a key member and contributor to the EMEA Sales and Field Marketing teams
� Maintain current and accurate account and contact information within internal databases
� Develop and maintain in-depth knowledge of products and services, industry trends, and competition
� Produce reports as necessary
� Management of territory opportunity registrations
� General territory admin duties special pricing forms, re-assignment management, customer/partner escalations

Your Profile:

� A persistent, self-starter with a track record of successful, credible follow-up and cold calling in to multiple executive levels within an organization
� Fluency in English + Swedish or Norwegian
� Minimum 2 years working experience in Inside Sales, preferably in IT or similar industry.

If you are interested and would like to go forward, please send your CV to: anna.cywinska@reedglobal.com

�30k - Swedish Sales Representative required urgently

Title: �30k - Swedish Sales Representative required urgently
Salary: �30,000-�60,000
Location: Ireland, Dublin Region, Dublin, Dublin
Languages: English, Swedish
Posted: 22nd May 2012

We have an amazing opportunity for a Swedish Sales Representative in the world�s biggest technology company

You will work as part of an international team in the Dublin center, dedicated to a specific customer set.

The Role:

� Plan a strategic relationship with your customers and build up effective and productive business relationships with key decision makers
� Plan and conduct negotiations with customers to drive lasting agreements and commitments and ensure a high level of customer satisfaction is maintained
� Manage a pipeline of opportunities through web and telephone interactions with the customer set
� If required, work with the customer to develop an effective solution strategy that meets their needs
� Commit to and deliver results linked to monthly, quarterly and annual targets and forecasted sales achievements

Your Profile:

� Excellent communications skills, this is the core requirement to be able to successfully close a deal
� 2 years of IT sales experience
� Fluency in Swedish and English is essential
� Preferably you will have a University degree, ideally in a business or IT related discipline

The Benefits:

� Extensive and continuing training in Sales techniques
� Technical training in the specific brands you will support
� A Competitive salary with potential to earn substantial commission
� A tuition refund scheme for work-related courses and qualifications taken in your personal time
� An onsite Gym and active Social Club
� Medical and other ancillary benefits

If you are interested, please submit your CV to Anna: anna.cywinska@reedglobal.com or call her at 016489627.

Urgent Swedish Customer Support Reps

Title: Urgent Swedish Customer Support Reps
Salary: 21000
Location: Ireland, South-West, Cork, Co.Cork
Languages: English, Swedish
Posted: 1st May 2012

My Client are looking for fluent Swedish speaking candidates to join their growing business based in Cork.

Duties and Responsibilities:

� Provide first contact resolution of customer issues via chat, e-mail and/or phones
� A Tier 3 level of support that handles escalations from Tier 1 and Tier 2 agents
� Troubleshoot and handle the most complicated and sensitive of customer inquiries
� Deliver timely and accurate responses to customer questions
� Maintain accountability for accurate and timely assistance to our customers.

Skills and Qualifications:

� 1 year experience working in a Customer Service environment
� Excellent Customer Service skills with proven quality track record
� Verbal and written fluency in English & Swedish is essential
� Moderate computer and advanced typing skills

We offer excellent conditions, apply now for an interview!

For more info on the role please contact Cormac today on 00353 16146177 or submit your CV to the link below.

Swedish Inside Sales

Title: Swedish Inside Sales
Salary: �50,000 OTE
Location: Ireland
Languages: English, Swedish
Posted: 19th May 2012

My client, a large Multi-National IT company based in Cork is seeking a Swedish speaking Account Manager for immediate start.

Requirements for this position are:
A persistent, self-starter with a track record of successful, credible follow-up and cold calling in to multiple executive levels within an organization.
Previous Inside Sales or Account Management experience 1 - 2 years min within the IT industry.
A team player with the ability to work in a high-energy sales team environment with a desire to work with others for broader success.
Positive and energetic phone skills, excellent listening skills, strong writing skills.
Ability to manage multiple tasks at once, and operate successfully in a rapidly changing environment.
College degree or equivalent work experience.
Fluent in Swedish & English.

For more information on this position please contact Tamara Breen at Approach People Recruitment on 00353 1 4003561 or mail tamara@approachpeople.com

Germans or Swedish Speaking Agents

Title: Germans or Swedish Speaking Agents
Salary: 30,000
Location: Ireland
Languages: German, Swedish
Posted: 19th May 2012

Our client is a major Multinational who works in the merchandising industry. With company like US baseball teams to Animated giants using thier products on a daily basis this is a great opportunity fot a semi-sales person to gain valuable experience on the international market.

The Role

Calling existing client to see what thier requirements are in relation to merchandising
This is NOT a cold calling position
negotiation of pricing and order amounts with the existing client
working to weekly targets
this is an opportunity as the commission is uncapped and this is an "easy sell" as all of the businesses you call already deal with the company
Fluency in german or swedish plus english is a must

The location is very affordable as my client has agreements already in place for accomadation and the cost of living is very affordable.

There is also an option of a 4 month contract at which time you could become perminant or return home for a month and return for another contract if you wish so if you are not sure about relocating to Ireland you can try it out first

Swedish Speaking Account Manager

Title: Swedish Speaking Account Manager
Salary: �30k
Location: Ireland, South-West, Cork
Languages: English, Swedish
Posted: 19th May 2012

Primary Responsibilities

� Exceed quarterly and annual targets
� Build and maintain a constant/future revenue pipeline
� Maximize short term revenue
� Meet core call time metrics
� Submit accurate weekly forecasts
� Manage leads in a timely manner
� Engage with channel Partners and CAM�s to manage and close sales pipeline
� Create strong business relationships with prospects and existing customers
� Update and maintain customer database
� Recommend the most suitable solution according to the customer�s requirements our client�s solutions
� Provide a wider vision of our clients portfolio of consultancy and technical services
� Keep knowledge up to date of the market and meet training targets to maintain a thorough understanding of our clients products, process and promotions to provide the highest levels of sales support
� Work with marketing to drive campaigns into specific market segments

Experience

� Target orientated individual with demonstrable telephone sales experience dealing with B2B customers
� Fluent in English and Swedish
� Excellent negotiation, communication and customer service skills
� Strong work ethic and organizational skills
� IT sector experience in selling software solutions and/or products is highly desirable
� Graduate or equivalent vocational experience

Swedish IT Helpdesk- Cork

Title: Swedish IT Helpdesk- Cork
Salary: Negotiable
Location: Ireland, South-West, Cork
Languages: English, Swedish
Posted: 22nd May 2012

Swedish IT Support & Service- Cork

A Global IT product and service company is urgently seeking a Swedish IT Support & Service- Cork.

Duties:

Interact with customers via telephone, email and the web

Provide customer service, technical support and problem solving

Serve as a point of escalation

Meet service level agreements and set targets

Requirements:

Fluent Swedish is essential

Fluent English

1 years customer service/technical support experience

Strong PC skills.

To apply for the Swedish IT Support & Service- Cork, please contact Danielle Molloy on dmolloy@sigmar.ie or 353 21 431 5770.

Swedish or Danish Business Development-Excellent salary

Title: Swedish or Danish Business Development-Excellent salary
Salary: 30,000
Location: Ireland, Dublin Region, Dubliin
Languages: English, Danish, Swedish
Posted: 22nd May 2012

The Role:
 Responsible for the generation and assigning of high quality opportunities to the field organisation.
 Develop new opportunities by outbound calling potential customers
 Collaborate with Field Sales Team
 To be successful with executing Marketing Campaigns and communicate feedback on them.
 Building new, existing and related organisations

Qualifications:
 Fluency in Danish or Swedish.
 Experience of outbound sales
 Business degree or equivalent.
 Attention to detail is key with multi tasking ability.
 Willingness to travel 2-3 days per quarter.

Location: Dublin
Salary: From �30000 up to �70000 - Fully Negotiable

If your profile matches with this description, then please submit your CV to jacques.abengessamba@reedglobal.com

Swedish Customer Service/IT

Title: Swedish Customer Service/IT
Salary: �20,500 gross per year
Location: Ireland, Dublin Region, Lexlip, Dublin
Languages: English, Swedish
Posted: 4th May 2012

Technical Support roles (entry level) available with CPL onsite HP immediately for Swedish speakers in Dublin. Please contact Ivonne 00353 1 614 6092

Looking for Swedish speakers!

Do you speak fluent Swedish and do you have a good knowledge of English? Did you always have an interest in computers and customer service?

Well CPL Language jobs is the perfect company to provide you with that experience.

Dublin:
Dublin is a great city and a wonderful place to live. The people in Ireland are very friendly and sociable. Dublin has a multilingual environment because there are a lot of international companies in Dublin. There is an energetic lifestyle and it is very famous for its music.

The Role:
You would be providing first level support to clients of HP (not just specifically on HP products)

Requirements:
- Fluency in Swedish
- Good level of English
- Interest in IT
- Basic knowledge of windows, MS office
- Team player
- Excellent communication skills and ability to provide good customer support

Our offer:
- A good work environment
- Attractive salary
- Permanent positions
- Relocation (5 night accommodation plus flight)
- Education

For more information please contact Ive on 00353 1 614 6092 or please apply through this advert

Nordic Sales Representative

Title: Nordic Sales Representative
Salary: Negotiable
Location: Ireland, Dublin Region, Dublin
Languages: English, Danish, Swedish
Posted: 19th May 2012

My client is currently recruiting for Nordic Sales Representative roles located in Dublin. The products sold will be in the Hardware, Software or Services category. You will work as part of an international team in my clients Dublin office.

The Requirements:
-Excellent communications skills
-Must have prior sales experience, and preferably within a technology environment
-Fluent in English
(Preferred)
-Fluent in Swedish
-Fluent in Danish
-Fluent in Finn
-Fluent in Norwegian
-Preferably have a University degree

Media Sales Executive

Title: Media Sales Executive
Salary: �35k + ote
Location: Ireland, Dublin Region, Dublin, Dublin
Languages: English, Norwegian, Swedish
Posted: 19th May 2012

Our client is Ireland's most creative media company & is looking for a Business Development Executive for its Retail arm of the organisation. In recent years our client has developed a significant market share.

To facilitate continuing rapid growth a new opportunity has arisen for highly successful and results driven Business Development Executives. The successful candidate will bring a proven track record of achievement in new business development and relationship building. A background in Advertising Sales is preferred.

We Want Dynamic Sales People

Who are looking for?

� A Competitive and Energetic Environment?
� Focused Personal Development?
� Rewards for exceptional effort?
� Incentives for Exceeding Sales Expectations?
� Exciting work Environment and Supportive team structure?

Who have?

� A constant need for self achievement
� A willingness to grow sales skills
� A desire for a new opportunity
� A desire for top results
� A can do attitude
� A high income aspiration

This person will also need to demonstrate a proven progression in their career to date, people skills, attention to detail, good presentation and communication skills, a focused attitude in a competitive team.

Swedish Speaking Channel Support Account Manager

Title: Swedish Speaking Channel Support Account Manager
Salary: �35000
Location: Ireland, South-West, Cork
Languages: English, Swedish
Posted: 22nd May 2012

Channel Support Account Manager � Swedish

Our client, a large technology company in Cork are seeking Swedish speaking order managers for a permanent role in the Irish HQ.
Strong analytical and Excel skills needed.

Key Responsibilities:
- Analyze partner sales data, forecasts and inventory weekly to ensure stocking levels.
- Monitor the order backlog
- Account management of partners offering a high level of customer service
- Work with sales and marketing teams in relation to promotions and new products
- Investigate and provide solutions to ensure agreed run rates.
- Report weekly results to management

Skills & Competencies Required;
- Data analysis and numeracy skills with proven ability to evaluate, analyze and present data
- Practical & proactive approach to problem solving and continuous process improvement
- Ability to build effective relationships in a cross-functional team environment.
- Excellent communication skills are necessary
- Fluent Swedish and English

Qualifications & Experience Required:
1. Business, Science, Engineering, Maths, Supply Chain or Finance Qualification, Degree qualified distinct advantage.
2. Advanced Excel
3. Three plus years in a similar supply chain, demand/supply planning or sales operations role
4. Fluent English essential & Swedish essential

Benefits:
VHI
Shares
Staff discount
Gym
Canteen
Parking
Life Assurance
Pension
Relocation Package
Sports & Social

Swedish Customer Service Representatives

Title: Swedish Customer Service Representatives
Salary: 21,500
Location: Ireland, South-West, Cork, Co.Cork
Languages: English, Swedish
Posted: 1st May 2012

My Client is looking for fluent Swedish speaking candidates to join their growing company in Ireland,

The Role (Full training is provided)
The purpose of the role is to provide first contact resolution to Danish peoples requests within a timely manner and to demonstrate technical support and great customer service.

Responsibilities
Talk with customers over the telephone, e-mail and the web, giving advice and helping them with their issue.
Monitor customer problems and help solve their issues in a timely manner.
Help in in evaluating new services, processes and technologies introduced at the helpdesk.
Work with departmental staff to promote, develop, and maintain strong customer service values.

Required:
Good Communication Skills
Good PC Skills
Good language abilities in written and oral English, plus Danish.

What you need?
Fluent in Swedish and English
Good manner on the Telephone
Willing to relocate to Ireland
Full training is provided.
Salary �21,500 per year.

Benefits: Subsidised canteen, gym, contribution to health insurance.

Relocation package: �250 for the flight and up to 14 days in a B&B

If interested in this great opportunity to move to Ireland today, contact Cormac on (01)6146177 or email me on cormac.loughlin@cpl.ie to schedule an interview.

Finnish or Swedish Speaking Sales Engineer

Title: Finnish or Swedish Speaking Sales Engineer
Salary: �48000
Location: Ireland
Languages: Finnish, Swedish
Posted: 19th May 2012

Drive your technical and business relationships with new and named customer accounts. Technical support in sales presentations, product demonstrations and involvement in identifying the right solutions for our client customers.

� �48,000 Salary
� 22 Days Holiday
� Life Assurance
� VHI Medical
� Pension contribution 7%
� Stock Options
� Amazing Culture & Career opportunity
Responsibilities
� Become certified in Networking Technologies such as SCP, CCIE, MCSE, CCNA etc.
� Become a certified Security Expert such as CISSP, CISM.
� Excellent communication and presentation skills (verbal & written)
� Experience of platforms and Networking
� Good blend of business/commercial, sales and technical skills
� Results driven and strong goal orientation
� Strong networking and IT security solutions preferred
� Update and deliver training where applicable.
� Development of professional and personal skills, as relates to major function, related technologies, product and career advancement.
� Develop and support channel partners in both technical and sales skills.
� Engage in joint calls and bids with partners on a regular basis.
� Own and respond to RFP�s and proposals if required.
� Scope and specify relevant consulting and education for customers and partners.
� Fluent Finnish or Swedish
� Based from Cork Ireland

Swedish Speaking Media Sales Agents

Title: Swedish Speaking Media Sales Agents
Salary: �55,000
Location: Ireland, Dublin
Languages: English, Swedish
Posted: 19th May 2012

Our client is seeking an Inside Sales Associate to sell advertising solutions to large Swedish online advertisers.

The ideal candidate will have experience selling cross-network online marketing solutions such as integrated sponsorships or display advertising. This is a unique opportunity to be part of a rapidly growing team, critical to Our client's growth.

Responsibilities

� Build relationships through telephone calls with key decision makers from agreed client list which Our client currently has little or no relationship with
� Your key role will be to convince these clients to advertise with our client through telephone and emailed proposals
� Upsell existing self service customers
� Prospect and penetrate large organizations to obtain branded advertising
� Assist in creating persuasive sales presentations using market trends, case studies and our client network solutions
� Analyze campaign performance statistics and recommend optimized media solutions for new and existing clients
� Ensure that our clients receive the highest level of sales and operational customer service
� Prioritize and deliver timely, high quality work
� Reporting into the head of Inside Sales
� The success of this role will be based against exceeding sales, pricing and yield goals

Requirements

� 3-5years of Media Sales experience Excellent communication skills in Swedish and English
� Relationships with top marketing decision makers at traditional companies and agencies
� Proven track record of reaching and exceeding media/advertising sales revenue goals
� Knowledge of social media, reseller channels and vertical markets a plus
� Demonstrated ability to perform well in a highly dynamic, rapidly changing environment
� Understand user behaviour and how technology works and the ability to explain each in ordinary terms

� Excellent communication skills � both written and oral
� Ability to get things done in challenging start up environment
� Great team player
� Please submit all applications in English

Swedish Speaking Channel Sales

Title: Swedish Speaking Channel Sales
Salary: 50,000
Location: Ireland, Cork
Languages: English, German, Swedish
Posted: 19th May 2012

Responsibilities

� Exceed quarterly and annual targets - Build relationships with partners
� Build and maintain a constant/future revenue pipeline
� Maximize short term revenue
� Meet core call time metrics
� Submit accurate weekly forecasts
� Manage leads in a timely manner
� Create strong business relationships with resellers
� Recommend the most suitable solution according to the customer�s requirements and Our client solutions
� Provide a wider vision of the Our client portfolio of consultancy and technical services
� Keep knowledge up to date of the Security market and meet training targets to maintain a thorough understanding of Our client products, process and promotions to provide the highest levels of sales support
� Work with marketing to drive campaigns into specific market segments
Experience
� Target orientated individual with demonstrable telephone sales experience dealing with B2B customers
� Fluent in English and Swedish
� Excellent negotiation, communication and customer service skills
� Strong work ethic and organizational skills
� IT sector experience in selling software solutions and/or products is desirable
� Graduate or equivalent vocational experience

Senior Software Engineer

Title: Senior Software Engineer
Salary: Negotiable
Location: Ireland, Mid-West, Limerick
Languages: French, Swedish
Posted: 4th May 2012

Senior Software Engineer, for Customer Management & Delivery Team

Job Specification - Objectives

Our client provides software and solutions to the environmental sector. The rate of change in the recycling and waste industries makes for a very dynamic and high growth market. Due to this, they require highly motivated, energetic customer facing professionals.

The software engineer will work with the Customer management team to deliver solutions to our existing and future customer base for all our software products which includes, mobile computing and communication software, back office software solutions and hosted environments. We currently have operations in Ireland, UK, Mainland Europe and the US.

Responsibilities

* Prioritise work load for customer software product support/ requests for our clients customer base and ensure that all calls/responses meet their Quality standards and KPI's.
* Plan support requirements with Project managers where engineering resource is required to support installs, upgrades, configuration setups etc.
* Take the lead in ensuring SQL Server administration, data base administration, backup, replication, disaster recovery strategies are in place for all customers & internal systems.
* Provide IT Infrastructure support both in-house and at customer sites.
* Prepare end user and technical user documentation for environmental products
* Attend customer sites, for installations, training, go lives & review meetings, always providing a high level of customer service.
* Analysis of software issues reported for any repeat issues with proposed solutions on how to improve product performance. Identify any training needs for customers and produce operation documents to address these issues.
* Technical lead in software product improvement programs, consulting to customer & ensuring performance metrics are in place.
* The work pattern for this position may vary; successful candidate must be flexible in working hours and capable of providing out of hours on call support.

Essential Requirements

* Degree in computer science or equivalent
* 5 years + Experience in SQL server or Oracle, Data base administration, mobile communications software.
* Support experience- providing technical support to customers. The ability to investigate queries, diagnose, troubleshoot and resolve technical queries
* Excellent communication skills (both written and verbal), especially with regards to providing information to clients.
* Customer facing experience- taking meetings with customers providing input to resolve any issues and driving any actions to completion.
* A good knowledge of software engineering principles.
* Practical experience in relation to databases, Microsoft SQL server, managing hosted solution, web services

Desirable Skills

* Project management qualification.
* Swedish or French desirable
* An interest in learning and keeping knowledge up to date in SQL server, mobile communications software, web application developments and cloud computing.

Swedish 2nd line Technical supp. €25-30 K

Title: Swedish 2nd line Technical supp. €25-30 K
Salary: €25000 - €30000 per annum
Location: Ireland, South-West, Cork, Cork
Languages: Swedish
Posted: 4th May 2012

My client is a premium, business process outsource provider specializing in customer relationship and technical support services that increase revenue generation for different IT companies.

Due to their rapid growth in the market they are now looking for a SWEDISH speaker for the position of Technical support 2nd level.

Responsibilities:

*Dealing with customer escalated, complicated or specialized queries from L1 Service Desk
*Dealing with technical and complex issues in order to aid troubleshooting or to proof concepts before deployment
*Update and monitor call logging system, to ensure our customers receive top level service
*Manage full cycle of each customer issue and escalate it using your independent judgement and experience to diagnose and troubleshoot problems or identify cases for escalation.

Skills & Qualifications

*Fluent in a Swedish
*Fluent English
*CCNA certification or equivalent qualifications required
*Experience of supporting NAS and SAN devices will be an asset
*Excellent understanding of PC hardware/software and be fully conversant with routed TCP/IP, Firewalls, LAN, WAN, VoIP and the Windows/Mac OSx operating systems
*Excellent communication skills with the ability to support and mentor junior teams remotely
*Very good time management skills and ability to work under time pressure

Danish Speaking Media Account Manager

Title: Danish Speaking Media Account Manager
Salary: �40k ote
Location: Ireland, Dublin Region, Dublin
Languages: English, Danish, Swedish
Posted: 19th May 2012

Responsibilities

�Build relationships with key decision makers at prospective clients which our client currently has little or no relationship with;
�Your key role will be to convince clients to advertise with our client through phone, web based conferences, and at times in face to face meetings;
�Develop and grow relationships with key agency partners;
�Prospect and penetrate large organizations to obtain both brand and direct research advertising budgets;
�Create persuasive sales presentations using market trends, case studies and Facebook network solutions;
�Analyze campaign performance statistics and recommend optimized media solutions for new and existing clients;
�Ensure that our clients receive the highest level of sales and operational customer service;
�Prioritize and deliver timely, high quality work;
�Reporting into the Sales Manager of Global Marketing Solutions;
�The success of this role will be based against exceeding sales, quality of advertising recruited, and value added to the team;
�Represent our client at key industry events and speak publicly on behalf of our company

Requirements

�3-5years of Media Sales experience;
�Excellent communication skills in Danish and English;
�Relationships with top marketing decision makers at traditional companies and agencies preferred;
�Proven track record of reaching and exceeding media/advertising sales revenue goals;
�Knowledge of social media, reseller channels and vertical markets a plus demonstrated ability to perform well in a highly dynamic, rapidly changing environment;
�Understand user behavior and how technology works and the ability to explain each in ordinary terms;
�Excellent communication skills � both written and oral;
�Ability to get things done in challenging start up environment;
�Great team player;

5 month working holiday in Ireland - German, Dutch, Scandinavian

Title: 5 month working holiday in Ireland - German, Dutch, Scandinavian
Salary: �21,000 - �35,000
Location: Ireland, Border, Louth, Dundalk / Louth
Languages: Danish, Dutch, French, German, Norwegian, Swedish
Posted: 4th May 2012

5 month working holiday in Ireland

First Place Recruitment are currently looking for German, Dutch, Swedish, Norwegian, Danish & Finnish candidates for an exciting chance to come on a working holiday in Ireland. Our client is a well known multinational in the branding and marketing industry and is looking for people for the following areas:

� Inside Sales
� Telesales
� Account management
� Customer Service
� Up-Selling

All sales roles are with existing customers and there is NO COLD CALLING required.
The contract if from the start to August till mid December

Our client will also assist you with relocation as well as finding suitable accommodation for the 5 months when you arrive.

This is a fantastic opportunity to gain experience working for a multinational as well as sampling all Ireland has to offer. So if you speak German, Dutch, Swedish, Danish, Norwegian OR Finnish � APPLY TODAY!!!

5 Monate arbeiten Urlaub in Irland

Erster Platz Recruitment suchen aktuell für Deutsch, Niederländisch, Schwedisch, Norwegisch, Dänisch und Finnisch Kandidaten für eine spannende Chance, mit einem Working Holiday in Irland zu kommen. Unser Kunde ist ein bekannter multinationaler in der Branding-und Marketing-Branche und ist für Menschen aus den folgendenBereichen:

� Inside Sales
� Telesales
� Account Management
� Kundenservice
� Up-Selling

Alle Verkäufe Rollen sind mit bestehenden Kunden und es gibt KEINE Cold Callingerforderlich.
Der Vertrag, wenn von Anfang bis August bis Mitte Dezember

Unser Kunde wird Ihnen auch helfen, mit Umzug sowie der Suche nach einer geeigneten Unterkunft für die 5 Monate, wenn Sie ankommen.

Dies ist eine fantastische Gelegenheit, um Erfahrungen zu sammeln arbeitet für ein multinationales sowie Abtasten aller Irland zu bieten hat. GILT HEUTE - Also, wenn SieDeutsch, Niederländisch, Schwedisch, Dänisch, Norwegisch oder Finnisch sprechen!
5 maanden werkvakantie in Ierland

Eerste plaats Recruitment zijn momenteel op zoek naar Duits, Nederlands, Zweeds, Noors, Deens en Fins kandidaten voor een spannende kans om te komen op eenwerkvakantie in Ierland. Onze opdrachtgever is een bekende multinational in debranding en marketing industrie en is op zoek naar mensen voor de volgende gebieden:

� Inside Sales
� Telesales
� Accountmanagement
� Customer Service
� up-selling

Alle verkopen rollen zijn met bestaande klanten en er is GEEN vereiste cold calling.
Het contract als vanaf het begin tot en met augustus tot midden december

Onze klant zal ook u helpen met verhuizen en het vinden van geschikte accommodatie voor de 5 maanden bij aankomst.

Dit is een fantastische gelegenheid om ervaring op te doen werken voor een multinational als bemonstering geheel Ierland te bieden heeft. Dus als je spreekt Duits, Nederlands, Zweeds, Deens, Noors of Fins - VAN TOEPASSING IS VANDAAG!

5 månader feriearbete i Irland

Första plats Rekrytering söker nu tyska, holländska, svenska, norska, danska och finska kandidater till en spännande chans att komma på ett feriearbete i Irland. Vår kund är en välkänd multinationell branding och marknadsföring industrin och söker personer för följande områden:

� Inside Sales
� telefonförsäljning
� Kontohantering
� Kundservice
� Up-sälja

All försäljning roller är med befintliga kunder och det finns INGEN cold calling krävs.
Avtalet om från början augusti till mitten av december

Vår kund kommer också att hjälpa dig med omlokalisering samt att finna lämplig bostad för 5 månader när du anländer.

Detta är en fantastisk möjlighet att få erfarenhet av att arbeta för ett multinationellt samtprovtagning allt Irland har att erbjuda. Så om du talar tyska, holländska, svenska, danska, norska eller finska - Ansök idag!

5 måneder arbejder ferie i Irland

Førstepladsen Rekruttering er i øjeblikket på udkig efter tyske, hollandsk, svensk,norsk, dansk og finsk kandidater til en spændende chance for at komme på en arbejdsgruppe ferie i Irland. Vor kunde er en velkendt multinational i branding og markedsføring industrien og er på udkig efter folk, for følgende områder:

� Inside Sales
� Telesalg
� Konto ledelse
� Kundeservice
� Up-Salg

Alle salgssituationer er med eksisterende kunder, og der er ingen kolde krævesOPKALD.
Den kontrakt, hvis fra start til august til midten af december

Vores klient vil også hjælpe dig med udflytning samt finde passende indkvartering til de 5 måneder, når du ankommer.

Dette er en fantastisk mulighed for at få erfaring med at arbejde for en multinationalsamt udtagning hele Irland har at tilbyde. Så hvis du taler tysk, hollandsk, svensk, dansk, norsk eller finsk - Tilmeld dig nu!

5 kuukautta työloma Irlannissa

First Place Rekrytointi parhaillaan etsimässä saksa, hollanti, Ruotsi, Norja, Tanska jasuomalaisia ehdokkaita jännittävän mahdollisuuden tulla työloma Irlannissa.Asiakkaamme on tunnettu monikansallinen ja tuotemerkin rakentamisen jamarkkinoinnin alalla ja etsii ihmisiä seuraavilla aloilla:
� Sisäinen myynti
� Puhelinmyynti
� Tilin hallinta
� Asiakaspalvelu
� Up-myynti

Kaikki myynti roolit ovat nykyisten asiakkaiden eikä ole mitään cold calling tarvita.
Sopimus, jos alusta elokuuhun asti joulukuun puolivälissä

Asiakkaamme myös auttaa sinua siirtämisen sekä löytää sopivaa majoitusta 5 kuukautta, kun saavut.

Tämä on loistava tilaisuus saada kokemusta työskentelee monikansallisessa sekänäytteenottoa kaikista Irlanti on tarjottavanaan. Joten jos puhut saksa, hollanti, ruotsi,tanska, Norja tai Suomi - KOSKE TÄNÄÄN!

5 måneders arbeid ferie i Irland

First Place Rekruttering er for tiden på utkikk etter tysk, nederlandsk, svensk, norsk,dansk og finsk kandidater til en spennende mulighet til å komme på en fungerende feriei Irland. Vår kunde er en velkjent multinasjonal i merkevarebygging og markedsføringindustri og er på jakt etter folk for følgende områder:
� Inne Salg
� Telesalg
� Account management
� Kundeservice
� Opp-Selling

Alle salgsroller er med eksisterende kunder og det er ingen kald ringer nødvendig.
Kontrakten om fra start til august til midten av desember

Vår klient vil også hjelpe deg med flytting samt finne passende innkvartering for de 5månedene når du ankommer.

Dette er en fantastisk mulighet til å få erfaring for et multinasjonalt samt prøvetaking altIrland har å tilby. Så hvis du snakker tysk, nederlandsk, svensk, dansk, norsk eller finsk -søk i dag!

Swedish and Norwegian Speaking Sales Positions

Title: Swedish and Norwegian Speaking Sales Positions
Salary: �30000
Location: Ireland, Dublin Region, Dublin, or Cork
Languages: Norwegian, Swedish
Posted: 19th May 2012

� Inside Sales Tier 1 Software Giant (Dublin)- �45000 ote

� Inside Sales Tier 1 Media Giant (Dublin) - �60,000 ote

� Online Marketing Executive Tier 1 Media Giant (Dublin) - �50.000

� Translator for Online Gaming Giant � (Cork) - �30,000

� Inside Sales Software Multinational (Cork) - �40,000 ote

� Field Account Manager - Translator for Online Gaming Giant � (Stockholm) - �70,000 ote

Location: Dublin - Cork

Norwegian

� Inside Sales Executive for Software company (Dublin) -�50,000 OTE

� Inside Sales Networking Software Multinational (Dublin) - �35000 OTE

� Customer Relations exec- Media Multinational (Cork) -�30,000

Nordic Customer Care Representatives

Title: Nordic Customer Care Representatives
Salary: 25k
Location: Ireland, Dublin Region, Co.Dublin
Languages: Danish, Finnish, Norwegian, Swedish
Posted: 1st May 2012

Nordic Customer Support Agents, Dublin based.

Duties and Responsibilities:

� Provide first contact resolution of customer issues via chat, e-mail and/or phones
� Troubleshoot and handle the most complicated and sensitive of customer inquiries
� Deliver timely and accurate responses to customer questions
� Maintain accountability for accurate and timely assistance to our customers.

Skills and Qualifications:

� 1 year experience working in a Customer Service environment
� Excellent Customer Service skills with proven quality track record
� Verbal and written fluency in English and one of the Nordic languages (Finnish, Swedish, Danish or Norwegian) is essential
� Moderate computer and advanced typing skills

We offer excellent bonuses and benefits, apply now for an interview!

For more info on the role please contact Cormac today on 00353 16146177

Swedish Speaking Sales Account Manager

Title: Swedish Speaking Sales Account Manager
Salary: �30
Location: Ireland, South-West, Cork, cork
Languages: English, Swedish
Posted: 19th May 2012

Responsibilities

Key Accountabilities:

�Deliver growth and revenue targets from targeted customer listings through Inbound and Outbound Activities.
�Present at CEO level the business benefits of an CG&R relationship with our client
�Manage all facets of a volume business including lead generation management, profiling, outbound calling, account visits and implementation of campaigns targeting key market segments in the appropriate Geography.
�Maintain CRM tracking of all leads, pipeline, customer & internal partners contacts across all areas of influence (inventory, fulfillment, finance and Order Management)
�Risk Assessment and Problem Solving Analysis. Serve as a facilitator between the account and internal business partners when appropriate.
�Deliver timely and accurate sales forecasting and reporting.
�Develop a joint sales and marketing approach with channel partners to deliver on timely execution and communication of programs.
�Manage T&C�s negotiation in line with Our client�s Strategy
�Ensure adequate levels of product & process knowledge are maintained.
�Deliver on quarterly goals and yearly goals
�Ability to work with a global team to manage multinational accounts

Skills & Attributes

�Sales & Account management skills
�Influencing and negotiating skills
�Relationship building � all levels
�Marketing communication skills
�Detail conscious & Good analytical skills
�Teamwork as well as ability to work on own initiative
�Computer literate
�Ability to understand and explain product features and benefits

Experience & Education

�College Degree in a Business Discipline
�Jobholder is likely to have at least three to five years Account Management sales experience in a business development environment with some hands-on knowledge of marketing communications. Experience in Corp gifting and reward segment a distinct advantage.
�Knowledge of national based enterprise and consumer markets
�Identifying, tracking and closing multimillion-dollar deals and experience in the navigation of C-level decision makers is critical.
�Account management of Blue Chip companies
�Experience managing a pipeline is essential

Swedish Helpdesk Cork - �21K/year

Title: Swedish Helpdesk Cork - �21K/year
Salary: 21000
Location: Ireland, South-West, Cork, Cork
Languages: Swedish
Posted: 22nd May 2012

I am currently looking for Swedish candidates for a Customer Service / Technical Support role based in Cork, Ireland.
Description:
- Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities.
- Identify, evaluate and prioritize customer problems and complaints.
- Analyze customer problems and formulate plans of resolution.
- Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly.
- Assist in evaluating new services, processes and technologies introduced at the helpdesk.
- Participate in departmental training activities including training programs in support of new technologies, procedures, and customer service enhancements
- Work with departmental staff to promote, develop, and maintain strong customer service values.
- Escalate unresolved issues to support leads, designated service group or client help desk.
- Additional projects as required.

Requirements:
- Good Communication Skills
- Good PC Skills
- Good language abilities in written and oral English, plus Swedish.
- Previous Helpdesk experience preferred and solid IT background
- Flexibility
- High level Analytical skills
- Excellent Communication skills
- Previous Team working experience
- Customer orientated professional

If you are interested please contact Gilles on 01 614 6120.

http://ie.linkedin.com/in/gillescognard

Finnish or Swedish Speaking Business Support Analyst

Title: Finnish or Swedish Speaking Business Support Analyst
Salary: �50,000
Location: Ireland, Dublin Region, Dublin, Dublin 18
Languages: Finnish, Swedish
Posted: 19th May 2012

Responsibilities:

Manage high visibility and strategic Global Enterprise Premier support accounts and ensure 100% customer satisfaction and success with Salesforce.
Provide prompt and complete resolution to technical challenges and business issues that have been escalated.
Lead the resolution of critical account issues.
Provide timely account status reporting both to customers and management.
Develop and execute plans to address customer satisfaction gaps.
Advocate customer's priorities internally within Salesforce.
Engage with customer business stakeholders to drive customer success and optimisation of the application use.
Proactively identify and implement application solutions and enhancements
Share best practices with team members to enhance the quality and efficiency of customer support and contribute to the knowledge base
Serve as a Subject Matter Expert (SME), in specific functional and technical areas
Establish strong relationships with Sales, Professional Services, Customer Support Manager and other internal resources as appropriate.
Provide annual onsite visit to review and provide recommendations around usage (Yearly Customer Healthcheck)

Experience/Skills Required:

Technical Support experience- Software support- with CRM or related applications (i.e. ERP System), ideally in a SaaS environment
BA/BS Degree (or equivalent) in a related discipline
Fluency in English
Previous experience managing external customers in a support capacity
Previous project management experience
Demonstrated professionalism interacting with all levels of management
Excellent negotiation and influencing skills
Excellent written and verbal communication skills
Analysis, troubleshooting, and problem solving expertise
Ability to effectively prioritize and escalate customer issues
Detailed, organized, and results oriented
Ability to multi-task and perform effectively under pressure
Requires some travel

Experience/Skills Desired:

Experience using network troubleshooting tools such as ping, traceroute and nslookup
Read, develop, troubleshoot and debug software in Visual Basic and Java
Familiarity with development environments including Visual Studio, Jbuilder, and AJAX
Experience with TCP/IP, HTTP, HTTPS, FTP, DNS, SMTP
Knowledge and experience working with LAN/WAN infrastructure technologies, Web Hosting, LAN/WAN, T1
Solid understanding of Internet technologies, routers, firewalls, web servers, web proxy servers
Understanding of database concepts and data management (RDBMS)
Experience with XML, Java and SQL
Fluency in English + Finnish or Swedish is a must

Swedish Speaking Online Sales Executive

Title: Swedish Speaking Online Sales Executive
Salary: �55,000
Location: Ireland, Dublin
Languages: English, Swedish
Posted: 19th May 2012

A Swedish Online Inside Sales Executive is now required

Position will involve new business development into the Swedish Market, offering a unique proven Online Advertising Postal which has revolutionized the media industry
Fluency in Swedish with strong sales experience is essential
Passion for the Online Media Industry is a must!

Excellent Salary structure is attached to this position with an ability to earn over �55,000 ote
Relocation package is available, interview travel expenses.

Nordic Sales Representative �25-37K

Title: Nordic Sales Representative �25-37K
Salary: �25,000-�37,000
Location: Ireland, Dublin Region, Dublin, Dublin
Languages: English, Danish, Norwegian, Swedish
Posted: 22nd May 2012

Our client, a global leader in service revenue management has an excellent new opening in Dublin for the position of Nordic Inside Sales Representative.

The ideal candidate will have a minimum of 1 years IT sales experience as well as
fluency in English and any of the Nordic languages.

The salary for this role is 25,000K - 37,000K plus an attractive benefit package.

Please call Anna on +353(1)6489627 for more information and submit your CV to anna.cywinska@reedglobal.com

Bilingual Agents - Cork

Title: Bilingual Agents - Cork
Salary: Negotiable
Location: Ireland, South-West, Cork
Languages: English, Swedish
Posted: 25th Apr 2012

Swedish Customer service agents

Location - Cork city

The role will provide resolution to Help Desk service requests within a timely manner and to demonstrate technical expertise and exceptional customer service skills. The roles will require individuals who are highly motivated with a demonstrated ability to work under pressure by handling multiple assignments as well as learning new skills and procedures.

Experience Profile:

• Previous Helpdesk experience and solid IT background

• Fluency oral and written in ENGLISH Swedish

Key Accountabilities:

• Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities

• Identify and solve customer problems and complaints

• Analyse customer problems and solve their queries

• Solve customer problems

• Serve as a point of escalation for other Helpdesk Services agents

• Promote customer service in handling inquiries, problems, and complaints.

• Work with other staff to promote, develop, and maintain strong customer service.

Skills:

• Working knowledge of Microsoft appliations

• Customer Service focused

Please email your CV to modriscoll@sigmar.ie or call Marie on 021-4315770 to arrange an immediate interview at 33 South Bank, Crosses Green, Cork

Nordic Sales Rep

Title: Nordic Sales Rep
Salary: Negotiable
Location: Ireland, South-West, Cork
Languages: Danish, Norwegian, Swedish
Posted: 25th Apr 2012

Nordic Sales – IT

Working with a leading IT company based in Cork who are actively looking to recruit a Nordich Sales Agent for their team. The successful candidate will make the initial call to prospective clients and transfer any leads onto the Sales Representatives within the team. There is room to progress within this role/company

DUTIES:

• Responsible for managing lead generation and qualification of prospects for an assigned territory.

• Calling defined target organisations and following up with them.

• Generate opportunities

• Working closely with the inside commercial account managers on net new target accounts.

• Working with partners to develop leads and new business.

• Outbound calling of 70 calls per day minimum from account lists available

EXPERIENCE:

• 1-3 years Telesales / Telemarketing/ inside sales experience

• A technology background ideally

• Sales driven

• Fluency in English & Norwegian or Swedish or Danish

Salary is €25 2k Benefits

Please email your CV to or call Marie O'Driscoll on 021-4315770 to arrange an immediate interview at 33 South Bank, Crosses Green, Cork or to discuss the role in further detail.

Swedish Speaking Business Developer

Title: Swedish Speaking Business Developer
Salary: �40,000
Location: Ireland, Dublin Region, Dublin
Languages: English, Swedish
Posted: 19th May 2012

Responsibilities

� Build relationships through telephone calls with key decision makers from agreed client list
� Present online Advertising concept to potential customers
� Prospect and penetrate large organizations to obtain branded advertising
� Create persuasive sales presentations using market trends and past client case studies
� Analyze campaign performance statistics and recommend optimized media solutions for new and existing clients
� Ensure clients receive the highest level of sales and operational customer service
� Prioritize and deliver timely, high quality work
� Reporting into the head of Inside Sales
� The success of this role will be based against exceeding sales, pricing and yield goals

Requirements

� 3-5years of Media Sales experience
� Excellent communication skills in English with an additional language
� Experience with developing relationships with top marketing decision makers at traditional companies and agencies
� Proven track record of reaching and exceeding media/advertising sales revenue goals
� Knowledge of online media, reseller channels and vertical markets a plus
� Demonstrated ability to perform well in a highly dynamic, rapidly changing environment
� Understand user behaviour and how technology works and the ability to explain each in ordinary terms
� Excellent communication skills � both written and oral
� Ability to get things done in challenging start up environment
� Great team player
� Excellent written and verbal communication skills
� BA/BS degree from a leading academic institution
� Critical thinker
� Strong attention to detail and ability to multi-task
� Experience in a fast-paced startup environment a plus
� Valid EU work authorization
� Please note that all applications must be submitted in English
� Advertising Agency background is preferred but applications outside this industry will be considered

Swedish Speaking - Digital Account Manager

Title: Swedish Speaking - Digital Account Manager
Salary: Up to 45,000 euro depending on experience
Location: Ireland, Dublin Region, Dublin
Languages: English, Norwegian, Swedish
Posted: 22nd May 2012

This is an opportunity to work for one of the largest companies in the World and enjoy near unlimited scope for career development?

Our client is an uber brand, a hugely progressive organisation that has radically changed the way we work and live.
They are now seeking to engage an experienced Agency Account Manager to augment their ongoing expansion. This role represents an opportunity for an ambitious Search Account Manager to align their career with a brand that is on a stellar trajectory.

To be considered for this role you should have a minimum of 2 - 3 years of experience in an Agency / Media Account Management, with full immersion in the Online Advertising Sector. You should have fluent English and it is essential that you have Swedish.

The requirements of this role will be to liaise with some of the top International Ad Agencies, monitoring and evaluating our client's many digital display campaigns across their various products and services with a view to optimising them for maximum consumer engagement and revenue generation.

The successful candidate for this role will have a high level of proficiency in Microsoft Excel, PowerPoint and other MS Office applications, and will have excellent communication skills and superior customer-service oriented skills. They will be native to the Agency / Media space and be able to communicate clearly and knowledgeably on a digital creative level. They will be meticulous in tracking, analysing and reporting. They will be highly comfortable and fluent in communicating with both account executives and directors, and should be able to work both independently and as part of a team.

If you believe your experience is relevant to this role, please apply and I will review your application.
As Ireland's leading media, creative, digital, marketing and media sales recruitment consultancy we've made it our mission to connect great people with great companies.
We aim to recognise what you value in the work place and we are committed to finding you a role that will be worthy of you, the role that will make you happy. We want you to jump out of bed on a Monday morning and sing in the shower. We want you to be happy in your work, because . . . Happiness Works

IT Inside Sales for Nordic speakers

Title: IT Inside Sales for Nordic speakers
Salary: �27000 basic up to �45000 OTE
Location: Ireland, Dublin Region, Dublin
Languages: Danish, Finnish, Norwegian, Swedish
Posted: 22nd May 2012

We are currently looking for Swedish, Danish, Norwegian and Finnish Inside Sales for a Multinational company based in Dublin.

Requirements:
Prior sales experience, and preferably within a technology environment
Fluency in English and in one (or more) of these languages
University Degree or equivalent

This role is full time and permanent. The company is offering a basic salary of �25,500 with OTE of up to �45,000 and benefits !

Benefits such as:
Relocation package if abroad
Full training
Private Medical Insurance
Pension
Gym
Subsidised canteen

Opportunities for career progression as well !

If you have a keen interest in Inside Sales please send your CV to jacques.abengessamba@reedglobal.com

Inside Sales Specialist with Nordic

Title: Inside Sales Specialist with Nordic
Salary: 27k - 33k (45 - 52 OTE)
Location: Ireland, Dublin Region, Dublin
Languages: English, Danish, Finnish, Norwegian, Swedish, Icelandic
Posted: 22nd May 2012

For our client, one of the biggest technology companies we are currently looking for IT Insides Sales Specialists with fluency in English and Nordic.

The key responsibilities will be:

�Build strategic relationships with customers and develop effective and productive business relationships with key decision makers.
�Conduct negotiations with customers to drive existing and lasting agreements and commitments and ensure a high level of customer satisfaction is maintained.
�Commit to and deliver results linked to monthly, quarterly and annual targets and fore-casted sales achievements

Requirements:

�Bachelor's Degree
�1 year IT Sales experience
�Fluency in English and Nordic is essential
�Excellent communications skills, this is the core requirement to be able to successfully close a deal.

The company offers a very attractive salary with commission and an excellent benefits package:

�Relocation Package if you are currently living abroad
�Pension scheme
�Life assurance
�Trainings when you start
�Educational programs
�Local and global career opportunities
�Holidays Paid
�Medical Insurance

If you are interested, please send your CV to anna.cywinska@reedglobal or call Anna at: 01 6489627

Swedish Speaking Inside Sales Representative

Title: Swedish Speaking Inside Sales Representative
Salary: �30k
Location: Ireland, South-West, Cork
Languages: English, Swedish
Posted: 19th May 2012

The Inside Sales Representative will:

� Respond to customer inquiries via phone and e-mail, assist potential customers during their evaluation process, create quotes and new customer accounts, co-ordinate with channel partners, and close sales
� Keep management informed by maintaining accurate customer and pipeline records within SalesForce
� Submit accurate and timely activity reports as required
� Conduct product demonstrations via the internet to potential customer�s audiences that are both technical and non-technical
� Provide Management with information about the local market opportunity and identifying new business opportunities and channel partnerships
� Other duties as assigned

Qualifications:

� Passion for selling (IT industry background preferable)
� Enthusiastic and self starting approach
� Demonstrable record of sales success against quota
� Knowledge and experience of networking technologies and our overall business environment
� Ability to communicate effectively (oral and written)
� Strong interpersonal skills
� Ability to use Microsoft Office/Exchange, and SalesForce
� Fluent (written/oral) in English and Swedish

Scandinavian Speaking Finance Administrator

Title: Scandinavian Speaking Finance Administrator
Salary: �26,660 per annum
Location: Ireland, Mid-West, Limerick, Limerick
Languages: Danish, Norwegian, Swedish
Posted: 18th May 2012

Position: Finance Administrator
Reporting To: Finance Accountant

Role:To work as part of the Finance team in all aspects of day to day work, including accurate invoice posting (AR & AP), reconciliation of purchase & sales orders, invoice query resolution, processing of cash application items, approval of invoices and organisation of vendor payments.

Responsibilities:

�Investigating and resolving customer and vendor finance queries.
�Processing vendor and customer invoices, credit notes & payments.
�Processing of employee expenses in relevant Cook entities.
�Ensure that T&E policy is adhered to
�Ensure all invoices (AR & AP) have appropriate control and approval.
�Ensuring cash collection occurs within customer terms
�Bank reconciliations
�Liaise with the bank, as necessary, to deal with problem inward & outward payments.
�Liaise with various internal departments to resolve invoice queries and obtain correct details for invoice processing and payment processing.
�Liaise with team lead to ensure he/she is kept fully appraised with regard to any processing issues.
�Reconciliation of various clearing accounts.
�Review Receivables Ledger and follow up on aged items.
�Review of Vendor Ledgers at month end. Investigate any unpaid or debit balances and work to clear them, correctly, in a timely manner
�Where appropriate to your country of responsibility, processing and/or payment of payroll (can be weekly, fortnightly or monthly at present).
�Customer statement reconciliations in line with internal policy.
�Perform various month end tasks per month end time table
�Assist with other related Finance tasks as requested.
�Ensure that Company Code of Conduct is complied with in all business matters carried out on Cook�s behalf. This requires significant familiarisation and knowledge of the Code of Conduct.

Qualifications:

�Previous relevant Accounts Payable and/or Accounts Receivable experience in a multi-national environment.
�Good communication and inter-personal & numeric skills.
�Good working knowledge and appreciation of the Microsoft Office suite of software, especially MS-Excel and ideally a Microsoft Accounting System (Navision, Dynamics, Axapta).
�Proven problem-solving skills.
�Must be a team player able to function in a multi-skilled, multi-functional environment.
�Must be self-motivated, requiring minimal supervision.
�Fluency in a second European language is essential. Preference for a Scandinavian language. Additional languages would be advantageous.

Swedish Speaking Translator

Title: Swedish Speaking Translator
Salary: 30,000
Location: Ireland, Dublin
Languages: English, Swedish
Posted: 19th May 2012

Role/Opportunity

� Translate a variety of texts for our client
� Work with Swedish Site Coordinator to make recommendations for site improvements
� Handle additional projects for Swedish Site Coordinator as needed
� Coordinate and streamline communications between Game Operations and Customer Support
� Work under pressure to translate 2000 words per day

Skills/Experience

This is an excellent opportunity for someone who has a genuine interest in the technical aspects of the on-line gaming industry whilst contributing to a fun, quality focused and high performing team. The role requires the following experience:

� Translation qualification preferred
� Must be fluent in English and Swedish with Swedish to English and English to Swedish translation experience
� Exceptional problem-solving skills including demonstrated ability to think laterally when resolving technical glitches that arise in the translation process
� Proficient with MS Office Suite
� Understanding of Photoshop, Excel, and basic HTML a plus

Relocation will be offered to candidates relocating from outside of Ireland

Swedish Speaking Sales Engineer

Title: Swedish Speaking Sales Engineer
Salary: �48,000
Location: Ireland, Dublin
Languages: English, Swedish
Posted: 19th May 2012

Job description

Partnered with approach People our client is Irelands leading technology supplier to EMEA
The successful candidate will be responsible for selling client offerings (hardware, software, services, and industry solutions) directly to customers

Drive your technical and business relationships with new and named customer accounts. Technical support in sales presentations, product demonstrations and involvement in identifying the right solutions for our client customers.

� �48,000 Salary
� 22 Days Holiday
� Life Assurance
� VHI Medical
� Pension contribution 7%
� Stock Options
� Amazing Culture & Career opportunity

Responsibilities

� Become certified in Networking Technologies such as SCP, CCIE, MCSE, CCNA etc.
� Become a certified Security Expert such as CISSP, CISM.
� Excellent communication and presentation skills (verbal & written)
� Experience of platforms and Networking
� Good blend of business/commercial, sales and technical skills
� Results driven and strong goal orientation
� Strong networking and IT security solutions preferred
� Update and deliver training where applicable.
� Development of professional and personal skills, as relates to major function, related technologies, product and career advancement.
� Develop and support channel partners in both technical and sales skills.
� Engage in joint calls and bids with partners on a regular basis.
� Own and respond to RFP�s and proposals if required.
� Scope and specify relevant consulting and education for customers and partners.
� Fluent Swedish
� Based from Cork Ireland

Swedish Speaking Inside Account Manager

Title: Swedish Speaking Inside Account Manager
Salary: Excellent
Location: Ireland, Cork
Languages: English, Swedish
Posted: 19th May 2012

Our client is a US based multinational with over 5000 employees across the globe. Established over 20 years ago they have grown from strength to strength and now have a turnover of almost $2bn.

Currently experiencing growth they are looking to rapidly expand their sales team and are looking for experienced and passionate inside Account Managers with languages (All major European languages).

The Position

Based in Cork, Ireland, The Mid Market inside Account Manager will focus on proactively prospecting for new business opportunities, up-sell to existing customers (displacements and new product sales) and renewals. The account size will be between 50 and 1000 employees.

Working in line with Channel Account Managers (CAM) and channel partners to enhance the competence & focus associated with particular products & increase the market penetration of our client�s technologies to customers & partners whilst articulating the company products, corporate vision & work to develop effective sales processes to over achieve booking and revenue quota.

Primary Responsibilities

� Exceed quarterly and annual targets
� Build and maintain a constant/future revenue pipeline
� Maximize short term revenue
� Meet core call time metrics
� Submit accurate weekly forecasts
� Manage leads in a timely manner
� Engage with channel Partners and CAM�s to manage and close sales pipeline
� Create strong business relationships with prospects and existing customers
� Update and maintain customer database
� Recommend the most suitable solution according to the customer�s requirements our client�s solutions
� Provide a wider vision of our clients portfolio of consultancy and technical services
� Keep knowledge up to date of the market and meet training targets to maintain a thorough understanding of our clients products, process and promotions to provide the highest levels of sales support
� Work with marketing to drive campaigns into specific market segments

Experience

� Target orientated individual with demonstrable telephone sales experience dealing with B2B customers
� Fluent in English and Swedish
� Excellent negotiation, communication and customer service skills
� Strong work ethic and organizational skills
� IT sector experience in selling software solutions and/or products is highly desirable
� Graduate or equivalent vocational experience