Top Language Jobs

Business Acquisition Manager (Russian) - EU Headquarters

Title: Business Acquisition Manager (Russian) - EU Headquarters
Salary: Excellent
Location: Ireland
Languages: Russian
Posted: 23rd May 2012

Business Acquisition Manager (Russian) - EU Headquarters

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

Apply Now
This position is based in Dublin, Ireland.
The area: SMB Sales and Operations
When our millions of advertisers and publishers are happy, so are we! As small business experts, we help get local entrepreneurs on the map, and deliver a beautifully simple, intuitive experience that enables customers to grow their businesses with us. By spotting and analyzing customer needs and trends, our innovative teams of strategists, account developers and customer support specialists work together on scalable solutions for each business, no matter its age or size.
The role: Business Acquisition Manager (Russian)
As an SMB Sales professional at Google, you are always reaching for ambitious performance goals. You work with a wide variety of SMB advertisers delivering the optimal advertising solution for every client. Your strong interest in sales and the digital economy and your entrepreneurial drive enables SMB advertisers to expand their businesses with Google's latest advertising products and solutions. Your understanding of online media and your commercial acumen shape how new and existing businesses grow. Using your effective communication skills, you are the face of Google to your portfolio of clients. You listen to your customers? needs, understand the details of individual campaigns and persistently explore and uncover business opportunities for your key clients. Working with your clients, you set the vision and the strategy for how their products and services can reach thousands or millions of users. You work as part of a highly engaged team and bring your creativity to grow and transform the business.
As a Business Acquisition Manager, you provide the highest level of sales to our advertisers within a specific industry such as Retail, Technology, Finance, Travel, Local, Entertainment and Media. You?ll sell Google's AdWords, the leading text-based advertising platform in Europe as well as Google Display solutions to prospective medium-to-large size companies. You will work closely with a dedicated account management team who execute a well thought-out campaign that provides advertisers with measurable return on investment. You will identify potential large advertisers, pitch to them over the phone and meet with them face to face to promote our products.
Responsibilities:

* Prospect for new clients and react to inbound customer requests.
* Secure new AdWords clients by presenting search marketing solutions, and create relevant ad campaigns that maximise their ROI.
* Work within a team that supports a particular sector and educate customers on the opportunities within them.
* Develop sales pitch strategies that optimise the market potential.
* Provide the ultimate in client service by giving potential new customers the attention they need and deserve.

Minimum Qualifications:

* BA/BS degree (In lieu of degree, relevant skills or equivalent experience).

Preferred Qualifications:

* Strong communication skills and the ability to pitch comprehensive advertising solutions over the telephone or face to face to high-end prospects.
* Being extremely proactive, organized, responsible, and having the proven ability to work well with a team.

Apply Now

CV/resume format: PDF (preferred), HTML, Word

Search Quality Associate (Multiple Languages Available) - EU Headquarters

Title: Search Quality Associate (Multiple Languages Available) - EU Headquarters
Salary: Excellent
Location: Ireland
Languages: Arabic, English, Bengali, Cantonese, Danish, Dutch, Finnish, French, German, Gujarati, Hindi, Italian, Japanese, Mandarin, Norwegian, Portuguese, Punjabi, Russian, Spanish, Swedish, Urdu, Icelandic, Korean, Flemish, Greek, Welsh, Malay, Thai, Vietnamese, Bulgarian, Croatian, Czech, Estonian, Catalan, Hungarian, Latvian, Lithuanian, Polish, Romanian, Serbian, Slovak, Ukrainian, Slovenian, Turkish, Hebrew, Gaelic, Other Languages, Afrikaans, Albanian, Indonesian, Kurdish, Macedonian, Pashto, Farsi, Sorani, Persian, Swiss German, Georgian, Dari, Luxembourgish, Tamil, Cebuano, Filipino, Belarusian, Bosnian, Somali, Swahili, Yoruba, Armenian, Badini, Lingala, Tigrinya, Amharic, Azerbaijani, Balochi, Basque, Brahui, Chechen, Kashmiri, Kazakh, Nepali, Pothohari, Shona, Uzbek, Sign Language, Irish, English, German, French, English (CA)
Posted: 23rd May 2012

Search Quality Associate (Multiple Languages Available) - EU Headquarters

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

This position is based in our EU Headquarters in Dublin, Ireland.
Positions are available for fluent speakers of one or more of the following languages: Portuguese, Spanish or Turkish.
The area: SMB Sales and Operations
When our millions of advertisers and publishers are happy, so are we! As small business experts, we help get local entrepreneurs on the map, and deliver a beautifully simple, intuitive experience that enables customers to grow their businesses with us. By spotting and analyzing customer needs and trends, our innovative teams of strategists, account developers and customer support specialists work together on scalable solutions for each business, no matter its age or size.
The role: Search Quality Associate
As an SMB Sales professional at Google, you are always reaching for ambitious performance goals. You work with a wide variety of SMB advertisers delivering the optimal advertising solution for every client. Your strong interest in sales and the digital economy and your entrepreneurial drive enables SMB advertisers to expand their businesses with Google's latest advertising products and solutions. Your understanding of online media and your commercial acumen shape how new and existing businesses grow. Using your effective communication skills, you are the face of Google to your portfolio of clients. You listen to your customers? needs, understand the details of individual campaigns and persistently explore and uncover business opportunities for your key clients. Working with your clients, you set the vision and the strategy for how their products and services can reach thousands or millions of users. You work as part of a highly engaged team and bring your creativity to grow and transform the business.
Your career development is as unique and varied as the Googlers we hire, and begins the minute you set foot in a Google office. Because we care about the long-term personal and professional growth of our Associates, we created the Online Media Associate Program (OMAP), a two-year, team-based developmental program for new hires. OMAP equips you with the business, marketing, analytical and leadership skills needed to be successful at Google, while helping you develop a strong-knit community of Googlers across the business.
Responsibilities:

* Review assigned sites for quality and content.
* Improve the quality of Google?s search results by evaluating websites to identify areas of concern and interest.
* Cooperate with engineering teams to improve our search quality.
* Develop and share practices for search quality investigation and analysis.
* Investigate and analyze search quality issues in Google?s European indexes.

Requirements:

* BA/BS degree preferred with a strong academic record.
* Excellent web research and analytical skills.
* Relevant experience in an Internet company and with web research.
* HTML experience or knowledge.
* Familiarity with internet infrastructure such as WHOIS info and the Domain Name Server (DNS) system of domains, understanding of Firewalls, IP addresses, and name servers.
* Scripting or programming skills.
* Fluency, written and spoken in English and the chosen language.

Select primary language
Portuguese
Spanish
Turkish
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CV/resume format: PDF (preferred), HTML, Word

Online Media Associate Program (Multiple Languages Available) - EU Headquarters

Title: Online Media Associate Program (Multiple Languages Available) - EU Headquarters
Salary: Excellent
Location: Ireland
Languages: Arabic, English, Dutch, French, German, Italian, Russian, Spanish, Czech, Hungarian, Ukrainian, Hebrew
Posted: 20th May 2012

Online Media Associate Program (Multiple Languages Available) - EU Headquarters
This position is based in our EU Headquarters in Dublin, Ireland.
This position is available in the following languages: Arabic, Czech, Dutch, French, German, Hebrew, Hungarian, Italian, Russian, Spanish and Ukrainian.
The area: SMB Sales and Operations
When our millions of advertisers and publishers are happy, so are we! As small business experts, we help get local entrepreneurs on the map, and deliver a beautifully simple, intuitive experience that enables customers to grow their businesses with us. By spotting and analyzing customer needs and trends, our innovative teams of strategists, account developers and customer support specialists work together on scalable solutions for each business, no matter its age or size.
The role: Online Media Associate Program (Multiple Languages Available)
Actively help grow customer business as a sales Googler. Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing business grow. You leverage your entrepreneurial drive to target, educate and persuade new customers to embrace Google's latest advertising products and technologies. Using your influencing and relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, understand the details of individual campaigns and persistently explore and uncover the business needs of your key clients. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
Responsibilities:

* Provide outstanding customer focus, account management and sales or technical support to Google's advertisers, publishers and/or users.
* Secure new clients by presenting search marketing solutions.
* Implement creative ways to drive account development at scale, improve our client relationships and increase revenue by up-selling and promoting other Google products.
* Provide strategic advice and help solve business or technical issues by working closely in a consultative role with key internal and external clients.

Minimum Qualifications:

* BA/BS degree (In lieu of degree, relevant skills or equivalent experience).

Preferred Qualifications:

* Master's degree.
* Previous experience or internships in sales, customer support, account management, marketing or consulting.
* Proven ability to manage multiple projects at a time while paying strict attention to detail.
* Demonstrated capacity to lead and/or motivate others around you.
* Strong computer application skills and interest in technology and the online world. For some more technical positions, experience in Search Engine Optimisation and technologies such as HTML, CSS, PHP JavaScript, SQL or Python.
* Excellent written and verbal communication skills in English and in the language you would support.

SMB Sales Associate (Multiple Languages Available) - EU Headquarters

Title: SMB Sales Associate (Multiple Languages Available) - EU Headquarters
Salary: Excellent
Location: Ireland
Languages: Arabic, English, Bengali, Cantonese, Danish, Dutch, Finnish, French, German, Gujarati, Hindi, Italian, Japanese, Mandarin, Norwegian, Portuguese, Punjabi, Russian, Spanish, Swedish, Urdu, Icelandic, Korean, Flemish, Greek, Welsh, Malay, Thai, Vietnamese, Bulgarian, Croatian, Czech, Estonian, Catalan, Hungarian, Latvian, Lithuanian, Polish, Romanian, Serbian, Slovak, Ukrainian, Slovenian, Turkish, Hebrew, Gaelic, Other Languages, Afrikaans, Albanian, Indonesian, Kurdish, Macedonian, Pashto, Farsi, Sorani, Persian, Swiss German, Georgian, Dari, Luxembourgish, Tamil, Cebuano, Filipino, Belarusian, Bosnian, Somali, Swahili, Yoruba, Armenian, Badini, Lingala, Tigrinya, Amharic, Azerbaijani, Balochi, Basque, Brahui, Chechen, Kashmiri, Kazakh, Nepali, Pothohari, Shona, Uzbek, Sign Language, Irish, English, German, French, English (CA)
Posted: 23rd May 2012

SMB Sales Associate (Multiple Languages Available) - EU Headquarters

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

This position is based in our EU Headquarters in Dublin, Ireland.
Positions are available in the following languages: Dutch/French (Benelux), French, and German.
The area: SMB Sales and Operations
When our millions of advertisers and publishers are happy, so are we! As small business experts, we help get local entrepreneurs on the map, and deliver a beautifully simple, intuitive experience that enables customers to grow their businesses with us. By spotting and analyzing customer needs and trends, our innovative teams of strategists, account developers and customer support specialists work together on scalable solutions for each business, no matter its age or size.
The role: SMB Sales Associate (Multiple Languages Available)
Actively help grow customer business as a sales Googler. Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing business grows. You leverage your entrepreneurial drive to target, educate and persuade new customers to embrace Google's latest advertising products and technologies. Using your influencing and relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, understand the details of individual campaigns and persistently explore and uncover the business needs of your key clients. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
As an SMB Sales professional at Google, you are always reaching for ambitious performance goals. You work with a wide variety of SMB advertisers delivering the optimal advertising solution for every client. Your strong interest in sales and the digital economy and your entrepreneurial drive enables SMB advertisers to expand their businesses with Google's latest advertising products and solutions. Your understanding of online media and your commercial acumen shape how new and existing businesses grow. Using your effective communication skills, you are the face of Google to your portfolio of clients. You listen to your customers? needs, understand the details of individual campaigns and persistently explore and uncover business opportunities for your key clients. Working with your clients, you set the vision and the strategy for how their products and services can reach thousands or millions of users. You work as part of a highly engaged team and bring your creativity to grow and transform the business.
Responsibilities:

* Manage a varied portfolio of clients at scale.
* Effectively promote and upsell Google products and solutions (Search, Display, YouTube, Mobile, etc.).
* Approach prospects with tailored presentations, industry data to set campaign targets aligned with account management team.
* Maintain a current understanding of the online advertising landscape in your market.
* Prospect new potential advertisers via various strategic initiatives such as cross departmental collaboration with marketing, networking, trade shows and online research. Develop solid sales pitch strategies that optimize the market potential.

Minimum Qualifications:

* BA/BS degree (In lieu of degree, relevant skills or equivalent experience).

Preferred Qualifications:

* Previous sales support or market research experience or internships.
* Sophisticated understanding of online advertising and the digital economy.
* Experience in online sales, business-development and digital advertising sales/marketing.
* Demonstrated ability to engage professionally with customers.
* Self-starter, self-motivated, capable of seeking additional selling opportunities.
* Native level language skills in the language you will be supporting. Fluency in English.

Select primary language
Benelux
French
German
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CV/resume format: PDF (preferred), HTML, Word

Multi-lingual Technical Customer Support � Russian / German / Swedish / Norwegian

Title: Multi-lingual Technical Customer Support � Russian / German / Swedish / Norwegian
Salary: Dependent on Experience
Location: Ireland, South-West, Cork
Languages: English, Dutch, French, German, Italian, Norwegian, Russian, Spanish, Swedish
Posted: 18th May 2012

Job Profile

This is a fantastic opportunity to work for one of the most high profile brands in the technology world. This is a company that you would be proud to have on your CV. Due to rapid expansion we are looking to recruit full-time technical customer support specialists, who have a genuine passion for IT & technology; to handle calls and emails from Business customers.

Typical Candidate Profile:

A graduate from either a business studies/I.T or technical related discipline. Possess excellent customer service skills, great attention to detail and be very comfortable and interested in the latest technology. This can be either mobile telephone technology/gaming/internet/web design. Fluent in English both verbal and written as all training and internal communication is through English. Will consider candidates who may not have a relevant qualification but have worked within a customer services environment and have a genuine aptitude/interest in I.T.

Training:

All successful candidates will complete 4 weeks intensive training to cover all aspects of product knowledge, systems, procedures, protocols and communication skills. After 4 weeks all trainees move into graduation bay where they are closely monitored and supported in their role for a further 2 months.

Key Responsibilities:

- Dealing with international business sector customers, you will receive incoming email and telephone requests looking to resolve technical issues relating to online applications.
- Using the internal system you will log tickets, open cases and track all communications with customers.
- You will troubleshoot all issues reported, resolve and with minimum escalations to level 2 support.
- You will provide a high level of support in a timely and efficient manner, ensuring outstanding levels of customer service to worldwide users.
- Working as part of a team, you will be required to achieve both individual and team goals.
- You will liaise with your Team Manager on a daily basis, helping to work to service level agreements as defined.

Experience Required:

- Experience in a 1st line technical support role would be an advantage but not necessary as full training will be given
- You will possess excellent IT Skills & a passion for technology!
- Excellent communication skills with a proactive and positive approach to tasks
- An effective team player, you will be able to work independently as well as managing projects as per your Team Manager
- You will have a proven ability to deal with problems and solve them effectively
- Very customer service focused, with the ability to deal both with your colleagues, team manager and customers in a friendly, respectful and polite manner
- Strong multi-tasking with excellent time management skills
- Fluent English is essential + fluency in either Russian/German/Swedish/Norwegian. (Additional languages also needed � French/Spanish/Italian/Dutch.

Russian Content Specialist Position

Title: Russian Content Specialist Position
Salary: Attractive Salary & Benefits
Location: Ireland, Dublin Region, Dublin, Blanchardstown, Dublin 15
Languages: English, Russian
Posted: 18th May 2012

Russian Content Specialist Position

General Summary
The Content Specialist will be responsible for the quality of Customer Support content. The main objective of this role is to ensure that Content - Kana emails, FAQs and Self-Service Content is accurate and culturally appropriate. To achieve this, the Content Specialist will work closely with the Global Content teams, Product support and the in-country teams.

Specific Duties
The responsibilities for this role include:
Modifying or re-writing kana templates (hotkeys) and FAQs to ensure they are:
� Culturally appropriate
� Well-written
� Accurate
� Approved by Compliance/Legal Department

� Translating,updating, writing and implementing new templates to reflect product updates
� Updating, writing and implementing new FAQs to reflect product updates
� Maintaining the Help Center � for example, hiding out-of-date FAQs if necessary
� Acting as the content expert for CS content
� Working closely with Linguists and Content Managers to maintain local language glossaries and style guides
� Researching and analyzing customer behavior and working with Product Support to establish content strategies that will improve the user experience
� Taking an active role in country-specific or European content projects
� Use of project management principles to ensure deliverables are met
� Supporting the in-country business unit�s initiatives
� Getting involved in website bug spotting/fixing (QA)
� Support Content development for self-service programs e.g. Virtual Agent, Contact Us
� Any additional tasks or project support as required

Education and/or Relevant Experience:
� Fluent Russian and English language essential, a 3rd EU language desirable
� Excellent translation, writing and editing skills
� BS/BA in languages or related field
� Ability to work within tight and often-changing deadlines
� Ability to work with and communicate effectively to diverse individuals
� Strong organizational and project management skills
� Sound knowledge of the PayPal product

� Benefits (Dublin)
� Medical insurance (VHI)
� Life Insurance & Disability Insurance
� Pension (contributory)
� 25 days holiday
� Sabbatical after 5 years
� Free gym on-site
� Free parking
� Subsidised canteen and coffee dock.
� Subsidised shuttle bus from Dublin city centre (O�Connell St)
� Monthly Reward & Recognition programme.
� Very active Sports & Social Club
� Annual Family Day Barbeque

Due to the volume of applications we receive for our job postings, we are unable to respond personally to telephone and email inquiries regarding the status of an application. Only candidates being considered for interview will be contacted at this time.

SMB Services Associate (Multiple Languages Available) - EU Headquarters

Title: SMB Services Associate (Multiple Languages Available) - EU Headquarters
Salary: Excellent
Location: Ireland
Languages: Arabic, English, Bengali, Cantonese, Danish, Dutch, Finnish, French, German, Gujarati, Hindi, Italian, Japanese, Mandarin, Norwegian, Portuguese, Punjabi, Russian, Spanish, Swedish, Urdu, Icelandic, Korean, Flemish, Greek, Welsh, Malay, Thai, Vietnamese, Bulgarian, Croatian, Czech, Estonian, Catalan, Hungarian, Latvian, Lithuanian, Polish, Romanian, Serbian, Slovak, Ukrainian, Slovenian, Turkish, Hebrew, Gaelic, Other Languages, Afrikaans, Albanian, Indonesian, Kurdish, Macedonian, Pashto, Farsi, Sorani, Persian, Swiss German, Georgian, Dari, Luxembourgish, Tamil, Cebuano, Filipino, Belarusian, Bosnian, Somali, Swahili, Yoruba, Armenian, Badini, Lingala, Tigrinya, Amharic, Azerbaijani, Balochi, Basque, Brahui, Chechen, Kashmiri, Kazakh, Nepali, Pothohari, Shona, Uzbek, Sign Language, Irish, English, German, French, English (CA)
Posted: 23rd May 2012

SMB Services Associate (Multiple Languages Available) - EU Headquarters

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

This position is based in our EU Headquarters in Dublin, Ireland.
This position is available in the following languages: Czech, Danish, Finnish, Hungarian, Norwegian and Dutch.
The area: SMB Sales and Operations
When our millions of advertisers and publishers are happy, so are we! As small business experts, we help get local entrepreneurs on the map, and deliver a beautifully simple, intuitive experience that enables customers to grow their businesses with us. By spotting and analyzing customer needs and trends, our innovative teams of strategists, account developers and customer support specialists work together on scalable solutions for each business, no matter its age or size.
The role: SMB Services Associate
As an SMB Sales professional at Google, you are always reaching for ambitious performance goals. You work with a wide variety of SMB advertisers delivering the optimal advertising solution for every client. Your strong interest in sales and the digital economy and your entrepreneurial drive enables SMB advertisers to expand their businesses with Google's latest advertising products and solutions. Your understanding of online media and your commercial acumen shape how new and existing businesses grow. Using your effective communication skills, you are the face of Google to your portfolio of clients. You listen to your customers? needs, understand the details of individual campaigns and persistently explore and uncover business opportunities for your key clients. Working with your clients, you set the vision and the strategy for how their products and services can reach thousands or millions of users. You work as part of a highly engaged team and bring your creativity to grow and transform the business.
Responsibilities:

* Provide outstanding customer service and sales support to Google's advertisers, publishers, and/or users.
* Manage customer inquiries by phone, e-mail, and/or live chat.
* Collaborate with Specialists, Engineers, and Product team members on new feature development.
* Implement creative ways to improve our client relationships and increase revenue by upselling and promoting other Google products.
* Provide strategic advice and help solve technical issues by working closely in a consultative role with key clients.

Minimum Qualifications:

* BA/BS degree. In lieu of degree, relevant skills or equivalent experience.

Preferred Qualifications:

* Master's degree.
* Previous experience or internships in sales, customer support, account management, marketing or consulting.
* Proven ability to manage multiple projects at a time while paying strict attention to detail.
* Demonstrated capacity to lead and/or motivate others around you.
* Excellent written and verbal communication skills in English and in the language you would support.

EEA work authorisation is required for roles supporting EEA markets.

Select primary language
Czech
Danish
Dutch
Finnish
Hungarian
Norwegian
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CV/resume format: PDF (preferred), HTML, Word

Online Media Associate Intern (Multiple Languages Available) - EU Headquarters

Title: Online Media Associate Intern (Multiple Languages Available) - EU Headquarters
Salary: Excellent
Location: Ireland
Languages: Arabic, English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Russian, Spanish, Swedish, Bulgarian, Czech, Hungarian, Polish, Slovak, Ukrainian, Turkish, Hebrew
Posted: 20th May 2012

Online Media Associate Intern (Multiple Languages Available) - EU Headquarters
This position is based in our EU Headquarters in Dublin, Ireland.
This position is available in the following languages: Arabic, Bulgarian,Czech, Danish, Dutch, English, Finnish, French, German, Hebrew,Hungarian, Italian, Norwegian, Polish, Portuguese, Russian, Slovak, Spanish, Swedish, Turkish and Ukrainian.
The area: Internship
Being an intern at Google means you will be a fully integrated member of our business team. You will receive ongoing mentorship and training, and will have a mentor assigned to you with whom you?ll work closely to identify project goals and professional development opportunities. In addition, you will participate in a structured program of educational and social activities to ensure you have a productive experience at Google that helps you grow both your personal and professional skills.
The role: Online Media Associate Intern (Multiple Languages Available)
The Online Media Associate Intern Programme is open to students from all academic disciplines with strong analytical skills to help Google clients and users get the most out of their advertising efforts and our products. With exceptional interpersonal skills, you are strongly interested in client service, project management, and communications. You are also a self-starter who brings a determined, solution-oriented attitude. Your specific responsibilities will depend on the product area, specific department, and on your skills and experience. Many intern roles within this programme do not require technical skills and they could include managing advertiser or publisher accounts, developing compelling advertising solutions for brand advertisers, improving access to relevant information for millions of internet users, analyzing large sets of data, or developing scalable support solutions for rapid-growth consumer products.
Your CV must be submitted in English indicating when you expect to complete your degree (mm/yy). On your CV, please indicate which start date and duration you prefer.
Start date and duration:
- Option 1: Summer Internship: Start date towards end of June for a duration of 10-12 weeks.
- Option 2: Long-term internship: Start date in January/February or June/July for a duration of 5-6 months.
Responsibilities:

* Provide outstanding customer service to Google's advertisers, publishers, users and/or internal clients.
* Manage and drive specific projects, present results and make recommendations.
* Identify customer problems and develop creative solutions.
* Work collaboratively with your team to improve account performance for new and existing markets/products.
* Identify opportunities to improve Google products, working with Product Management, Marketing, Engineering, and other cross-functional teams to test and implement improvements.

Minimum Qualifications:

* Students with a Bachelors/Masters degree in progress. To be eligible, students need to return to full-time education for at least 3 months after the internship. Priority given to applicants graduating late 2012 or during 2013.

Preferred Qualifications:

* Previous internships in account management, marketing, customer support, sales or consulting.
* Proven ability to manage multiple projects at a time while paying strict attention to detail.
* Strong computer application skills and interest in the Internet industry.
* Excellent written and verbal communication skills in English and in the language of the market you would support.
* Strong analytical skills.
* Demonstrated capacity to lead and motivate others around you.

Global Services Associate Program (GSAP)

Title: Global Services Associate Program (GSAP)
Salary: competitive
Location: Ireland
Languages: French, German, Russian
Posted: 26th Apr 2012

The Global Services Associate Program (GSAP) hires candidates locally and trains them centrally. Our Associates are developed through a structured 24 month Graduate Program that combines intensive training and on-the-job mentored experience. This intensive role based-training includes an introduction to the storage industry, best practices and methodologies and the EMC way of doing business. For technical associates, training includes hands-on work with EMC products and platforms, operating systems and storage infrastructure tools. Associates will also receive the foundation necessary to achieve technical certifications (EMC and Non-EMC).
THE ROLE
 Regularly provides technical support expertise in a complex information infrastructure environment with the need to integrate EMC products and systems with other EMC and non-EMC computer systems being operated by customers.
 Ability to convey sophisticated ongoing technical system support is critical to, and an essential component of, both EMC's business operations and the business operations of EMC customers.
 Applies technical support expertise to resolve customer issues. Customer requests may be received by Support Centers through automated dial-homes, voice initiated technical calls from Customers, Partners, remote maintenance calls, internal and field EMC employees, Chat and Web support calls.
 Works closely with peers and internal SMEs to increase knowledge and resolve customer issues.
 Identifies and provides resolutions to technical problems. Uses trouble-shooting tools, content and analytical practices to help determine best way to resolve identified and unidentified problems.

THE PRINCIPAL DUTIES AND RESPONSIBILITIES
 Interfaces directly with customers.
 May need to engage or escalate to more senior resources to resolve more complex issues.
 After training/learning period, manages own schedule of cases, which includes determining priority levels and sometimes will include negotiating and setting expectations with customers.
 As a 24X7X365 organization, shift work, holidays, weekends and on-call responsibilities may be required.
 Applies technical knowledge to analyze and use highly technical troubleshooting tools, content and analytical practices; uses operational and diagnostic procedures to resolve issues in unique and sometimes complex customer environments.
 As appropriate, determines which tool(s) to use to resolve issues including running tests.
 Effectively communicates procedural and technical issues to internal and external customers in a fast paced and customer critical environment.
 Maintains a "closed-loop" communication style that ensures proper and consistent documentation in service request case notes; assuring all appropriate individuals are notified of ongoing issues and problem resolution status.
 Responsible for sharing acquired knowledge concerning problem resolution with others to be used in future problem resolution.
 Participate in eService content creation (self-service) such as Chat, and Support forums.
 Validates technical information and issues early warning and disseminates information as needed.

THE CANDIDATE
 Possess a basic, working knowledge of major operating system software such as UNIX, NT, HPUX, SUN Solaris or AIX. Some positions may also require a working knowledge of MVS.
 Computer systems � Prefer knowledge of CPU, memory, busses, I/O, device drivers, buffering, job scheduling, and virtual memory, file systems and file system structure.
 Networking �Prefer knowledge of TCP/IP, Ethernet, addressing, mapping, flow control, naming, routing/traffic.
 Demonstrate the ability to assess and respond appropriately to customer issues in a professional manner.
 Fluency in a Second European Language (French, German, Spanish, Italian and Russian) desirable but not essential.

Education required: Bachelors (Computer Science, Electronic Engineering, or BIS) - successful candidates will have graduated in the last 18 months.

Experience required: 0-2 years relevant experience

Credit Collection Analyst - Russian Market

Title: Credit Collection Analyst - Russian Market
Salary: €24500.00 per annum
Location: Ireland, Dublin Region
Languages: Russian
Posted: 30th Apr 2012

Russian Credit Control
Dublin Credit Control

A Russian speaking Credit Control Specialist is required by a successful US multinational company based in Dublin City Centre to support their operations across Russian and Eastern European market. This job offers an excellent opportunity develop your career in finance managing corporate clients while utilising your language skills.

You will be responsible for assessing high value business accounts and resolving payment issues and delays. Previous experience in credit control or a shared services environment is desirable. Fluency in Russian is essential as you will be communicating daily with clients via telephone and email.

Responsibilities include:

* Contacting clients to ensure timely payment of monies due
* Resolve customer payment queries and issues
* Monitor and analyse client reports
* Create statements to send to customers
* Assist in the preparation of management reports

Please apply immediately for consideration.Hays Ireland is a trading division of Hays Specialist Recruitment (Ireland) Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Russian Partner Services Advisor Required for a Large Multinational in Galway

Title: Russian Partner Services Advisor Required for a Large Multinational in Galway
Salary: 30-35,000
Location: Ireland, West, Galway
Languages: English, Russian
Posted: 27th Apr 2012

We are currently recruiting a Russian Partner Services Advisor for a large multinational IT company in Galway

Role:
-Develop and maintain a 1:1 relationship with a number of designated business partners
-Improve the overall capabilities of the independent partners across areas of operations
-Act as the key point of contact for partners
-Work alongside the Channel Manager to provide a coordinated blend of enablement services
-Focus on identifying the areas where the partner would best benefit from
-Increase partner satisfaction and productivity while contributing to the growth strategy

Requirements:
-Fluent Russian and English
-Business/IT Degree or the equivalent
-Minimum of 3 years in one of the following areas: Consulting, Account Management in the IT sector, Pre Sales, Partner Management
-Experience with support systems, message handling and remote communication tools
-Problem analysis and resolution abilities

This role is based Galway with a salary range of 30-35k depending on experience.

Russian Data Entry roles for a Leading Multinational in Dublin

Title: Russian Data Entry roles for a Leading Multinational in Dublin
Salary: see description
Location: Ireland, Dublin Region, Dublin
Languages: English, Russian
Posted: 27th Apr 2012

Russian Online Data Analyst Required for a Leading Multinational in Dublin 3 - Contact Valentina on 016146196

Role:
-Evaluating the accuracy of information
-Make outbound calls to business owners to confirm the details of their business
-Working in a fast paced environment
-Working towards targets

Requirements:
-Fluent Russian and English, both verbal and written
-Bachelors degree in a business related topic
-2 years experience in a call centre/administration/quality/translation environment
-Strong experience working in a target driven and fast paced environment
-Demonstrated attention to detail experience

The basic pay rate for this role is 11 euro per hour with the opportunity to earn up to 15 euro per hour in bonuses.

The interviews for the next class will be held on 11th May with succesful candidate starting on the 5th June.

If you are not avaiable for this class, there will be different start dates up to July 2012.

For more information please contact Valentina on 016146196.

Fantastic Opportunity! German Customer Service Representative required urgently!

Title: Fantastic Opportunity! German Customer Service Representative required urgently!
Salary: �25,000
Location: Ireland, Dublin Region, Dublin, Dublin
Languages: English, Danish, Dutch, French, German, Italian, Russian, Spanish, Czech, Polish, Slovak
Posted: 21st May 2012

Our client, a healthcare device and supply company has an excellent new opening for the position of German Customer Service Representative with a 2nd European language.

The ideal candidate will have a minimum of 1 years experience in a customer service environment,
fluency in German and English + additional European language eg: French, Italian, Spanish, Dutch, Russian, Polish.

The salary for this role is 25,000 plus an attractive benefit package.

Please call Anna on +353(1)6489627 for more information and submit your CV to anna.cywinska@reedglobal.com

Polish/ Russion Excellent Inside Sales needed

Title: Polish/ Russion Excellent Inside Sales needed
Salary: 34000
Location: Ireland, Dublin Region, Dublin
Languages: Russian, Polish
Posted: 30th Apr 2012

Excellent Business Developer with strong Sales Spirit

Overachieving your targets, feeling confident with the sales process and you are ready for the step to Inside Sales, but no opportunities available at the moment internally?

Sigmar Recruitment is looking for Business Developers or Lead Generators who know that they have the Sales attitude. You will need to have a Proven Track Record, strong Cold Calling techniques and excellent questioning techniques. You will get full responsibilities on the sales process from Cold Calling to closing deals and relationship management. Moreover, you will also get the opportunity to show how strong your Sales skills are and achieve a large OTE.

This role will have the following duties and responsibilities:

� Prospecting, qualify opportunities, and converting incoming customer queries
� Close collaboration with Field Representatives to create Pipeline in given territory
� Business Development trough Cold Calling within territory
� Manage relations at VP and Director levels
� Responsibility for full sales cycle: Prospecting, qualifying, negotiations, quotations, revenue creation, manage relationships and post sales activities

In order to make sure that we can help you and guide you in the best possible way to this great opportunity, you will need to demonstrate the following Skills and Experiences:

� Fluency in English, Polish and Russian
� University degree in a business subject or relevant subject
� Outbound sales experience is desirable
� Highly competitive streak
� Demonstrate excellent communication and interpersonal skills
� Demonstrated strong leadership abilities
� Ambitious and driven to succeed in sales

Are you looking for job which challenges you? A position which allows you not only to develop within the IT world but use the skills you have to further improve your capabilities? Our client, one of the worlds most influential and innovative IT companies, has asked us to reach out and find technical enthusiasts to work in their new team based in Dublin. This opportunity has a clear and succinct career path and lets you develop at your own pace. If you have more questions we�re happy to talk through this role in more detail if you�re not sure a career change is what you need right now.

Please submit your CV and we will contact you to give you more information on the role and company environment.

Sigmar Recruitment are members of the National Recruitment Federation and Equal Opportunity Employers

Russian Support Specialist - Logistics

Title: Russian Support Specialist - Logistics
Salary: €33000 - €36000 per annum + Healthcare, Pension, 25 days Holidays
Location: Ireland, South-West, Cork
Languages: Russian
Posted: 14th May 2012

Seeking an Individual who has excellent knowledge in shipping to Russia.
This role will ideally be for a candidate who wishes take the next step in their career & enter a large multinational environment.

This individual must have the drive and desire to perform in a fast paced role.

Responsibilities include:
* Responsibility of logistics and supply chain in the EMEA andRussiaregion
* Planning of stock replenishment across Europe andRussia
* Knowledge on shipping toRussia
* Forecasting stock requirements
* Managing out-of-stock or fulfillment related issues, to ensure fast resolution and minimal disruption to the supply chain
* Local point of contact for Tech Support team and Tech Support for any ad-hoc enquiries
* Ensuring monthly KPI's andSLA's are maintained and updated
* Generating meaningful and accurate management information reports
* Auditing monthly invoicing

Education and Experience:
* Bachelor's degree or equivalent experience
* Minimum 2-3 years working experience of distribution, inventory, and ground freight management
* Experience working with 3rd party logistics suppliers
* Experience in working in an electronics manufacturing or distribution company
* Familiarity with Oracle Systems
* Familiarity with Microsoft Windows and Office operation, especially Excel

Skills Required:
* Needs to hit the ground running
* Fluency in Russian & English
* Excellent interpersonal and communication skills, both written and verbal.
* Good problem recognition, negotiation and resolution skills.
* Creative, Systematic, hard-working, detailed minded & positive attitude
* Good sense of material flow and warehouse operations
* Must demonstrate good teamwork and initiative.
* Must be results oriented and flexible on work hours to get the job done
* Must be able to work effectively in a high volume, fast paced and multi-tasked environment with all levels of management, both internal and external.
* Must be able to work independently and able to work under pressure.
* Must be able to travel as required on a Domestic and International basis

(1-2 times a quarter to an EU country)

If you wish to apply for this role, Please contact Jason Doyle @ Morgan McKinley

Russian or Hungarian Account Manager

Title: Russian or Hungarian Account Manager
Salary: 43.000
Location: Ireland, West, Galway
Languages: Russian, Hungarian
Posted: 25th Apr 2012

We are currently looking for a Russian or Hungarian Account Manager consultant to join a Multinational technology company based in Galway,

Main duties:

You will be the key point of contact for the clients/partners. You will improve the performance of the partner in all their operational areas, including marketing, sales support, implementation methodologies, customer support etc. You will have remote 1:1 meetings with the partner and clients, focusing on building a relationship and identifying which areas would best benefit from you as their advisor.

Job Requirements

Minimum 3 years of professional experience in any of the following areas:
Consulting
Pre Sales
Professional services & support roles
Partner management
Account Management
SAP Knowledge
You must have a valid permit to work in Ireland and you must be hungry for grow personally and professionally. We offer permanent contract and we are looking for people to start ASAP! Excellent conditions and career progression.

Apply now for an interview or:

Contact Sara Tello on 00353 16146049
http://www.linkedin.com/in/saratello
https://twitter.com/saratelloruiz

Inside Sales Representative with Ukrainian&Russian

Title: Inside Sales Representative with Ukrainian&Russian
Salary: �25,000-�37,000
Location: Ireland, Dublin Region, Dublin, Dublin
Languages: English, Russian, Ukrainian
Posted: 22nd May 2012

Our client, a service revenue performance company is currently recruiting for an
Inside Sales Representative based in Dublin.

The main duties of the role include:

�Responsibility for the renewal and overall sales of hi-tech service and support agreements to establish customer base
�Application of databases to research accounts and uncover new opportunities
�Generation of sales quotations
�Managing the entire service sales process from prospect to close
�Generating reports for internal use

The ideal candidate will have the following qualifications:

�University Degree
�Fluency in English as well as Ukrainian and Russian is essential
�Previous experience, ideally in the IT sector
�Excellent computer skills and knowledge of Microsoft packages
�Excellent team player
�Previous experience in building business relationships

Our client offers an attractive salary and benefits package

If you are interested in applying for this position, please send your CV to anna.cywinska@reedglobal.com or call: 016489627.

Russian speaking technical support agents in Cork

Title: Russian speaking technical support agents in Cork
Salary: �22000 per annum
Location: Ireland, South-West, Cork
Languages: Russian
Posted: 16th May 2012

Company: Our client is an Outsourcing company that provides end-to-end customer service, technical support and sales services to SME & Enterprise customers across the world. They are based in Cork, Ireland and are building a new team of technical support professionals to work on a new client account.

Role: This role will be to support customers of a global technology company that provide b2b solutions to corporate clients. The technical support agent will take calls from the Russian speaking market regarding products and will troubleshoot queries, technical questions and setting up accounts so that the user can utilize the system correctly.

Skills: The ideal candidate will possess fluent Russian level and have previous technical support, helpdesk or similar background in IT.

Gain: If you are interested in a technical support role where you can work for a global IT company supporting interesting technology products this is for you. This position starts asap and is paying �22,000 basic. Interviews this week!

Origin Multilingual / BeesWax Europe
+ 353 1 2313100 / +353 1 685 4448

Ukranian & Russian Inside Sales

Title: Ukranian & Russian Inside Sales
Salary: 25500
Location: Ireland, Dublin Region, Dublin, Dublin City Centre
Languages: Russian, Ukrainian
Posted: 22nd May 2012

Inside Sales Rep with Ukranian & Russian - 35k

Role Description
The Inside Sales Representative will support a growing sales organisation as part of his or her dailyresponsibilities.

Responsibilities:

�� Responsible for the renewal and overall sales of hi-tech service and support agreements to
established customer base (no cold calling!)
�� Application of databases to research accounts and uncover new opportunities
�� Generation of sales quotations
�� Manage the entire service sales cycle from prospect to close
�� Generate reports for internal use
�� Ensure the integrity of client information is maintained in the database systems

Qualifications:

�� University Degree/Higher Diploma
�� Fluency in English and Ukranian & Russian is essential
�� Previous experience, ideally in the technological sector is preferable but not essential
�� Strong computer skills and knowledge of Microsoft packages
�� Excellent communication and reporting skills
�� Excellent team player
�� Proven ability to form business relationships

Compensation
25k basic plus 10k