Top Language Jobs

Jobs Fair � Prague, 26th May

Title: Jobs Fair � Prague, 26th May
Salary: Competitive
Location: Czech Republic, Praha, OREA Hotel Pyramida, Praha 6
Languages: Cantonese, Danish, Dutch, French, German, Italian, Norwegian, Portuguese, Russian, Spanish, Swedish, Bulgarian, Czech, Hungarian, Lithuanian, Polish, Turkish, Swiss German
Posted: 23rd May 2012

Make a date in your diary to visit the Bilingual People Language Recruitment Fair in Prague, Czech Republic at OREA Hotel Pyramida, on the 26th May!

The Bilingual People Language Recruitment Fair is the largest and most exciting exhibition of its kind dedicated to multi-lingual recruitment. After great success from our previous events in Prague, Bilingual People will be holding its fourth event in Prague at a new bigger location to cope with increased demand. This event allows you to meet and discuss employment opportunities with some of the largest recruiters in the region and across Europe Face to Face

The event offers bilingual and multilingual professionals access to hundreds of available positions from leading international companies and recruitment agencies based in the Czech Republic and across Europe, in employment sectors such as Customer Service, Accountancy & Finance, IT, Sales, Marketing and Translating/Interpreting, plus many more.

If you are a bilingual or multilingual and you are interested in finding a great job that meets your skills this is a �must-see� event!!

Confirmed exhibitors include:

Amazon Slovakia
Ariba Czech Republic s.r.o
BASF Services Europe GmbH
Bluelink International CZ
Concur
European Patent Office
Grafton Recruitment s.r.o
Infosys CZ
Manpower CZ
Origin Multilingual
Top Language Jobs
ZIW Zeitarbeit GmbH

Reasons why you should attend:

� The fair showcases National & International companies and recruitment agencies that are interested in recruiting people with language skills, both for positions in Czech Republic, and also throughout Europe.
� There will be a wide range of positions across many industry specifications including Sales, Customer Service, IT, Tech Support, Accountancy/Finance, Marketing and many more
� You will be able to meet leading employers as well as Recruitment Agencies under one roof, saving you time and energy when looking for your new job!
� You will be able to talk to leading employers and agencies face-to-face and discuss a wide range of employment opportunities.
� Companies and Recruitment Agencies will be conducting interviews hoping to hire staff shortly after the event
� Bring your CV - this is essential and will be requested by most companies and recruitment agencies if you are interested in applying for active jobs
� Recruitment Professionals will be on hand to give you advice on your CV and all other aspects, to help you find your perfect job.

There are a limited number of free tickets available for this event which will be allocated strictly on a first come first serve basis. To claim your free entrance ticket visit:

http://www.bilingualpeople.cz/get_ticket?ad=tljadprag12

We look forward to seeing you there!

Bilingual People

German Speaking Games Master

Title: German Speaking Games Master
Salary: Excellent
Location: United Kingdom, London
Languages: German
Posted: 3rd May 2012

EMPLOYMENT TYPE: Permanent contract (37.5 hours/ week on a shift rota basis)
LOCATION: London
LANGUAGES: German/ English

COMPANY PROFILE

Square Enix Co., Ltd. (Square Enix) with headquarters in Tokyo, Japan, develops, publishes and distributes entertainment content including interactive entertainment software and publications in Asia, North America and Europe. Square Enix brings two of Japan's best-selling franchises � FINAL FANTASY, which has sold over 80 million units worldwide, and DRAGON QUEST which has sold over 43 million units worldwide � under one roof. Other popular titles include the Tomb Raider series, Hitman & Deus Ex. Square Enix is one of the most influential providers of digital entertainment content in the world and continues to push the boundaries of creativity and innovation. Located in London, Square Enix Ltd. handles operations in Europe and other PAL territories including sales, marketing and publishing of Square Enix titles.

JOB PROFILE
Provide superior in-game quality of service and support to our online game users of FINAL FANTASY XI & XIV, using our in-house communication tools.

PRIMARY DUTIES
* Answer players� general in-game questions & requests in English and German.
* Record and tally up enquiries.
* Translation of texts (from English to German).
* Monitor and moderate official forums

SKILLS & QUALIFICATIONS

Essential:

* Knowledge and interest in games and IT hardware.
* Bilingual in English and German.
* Proficient with Microsoft Office and gaming technology and software
* Excellent communication skills (verbal and written skills).
* Strong sense of customer service.
* Meticulous attention to detail.
* Flexible (role is shift based).
* Well organised and able to adhere to set policy & procedures.
* Operate efficiently under pressure.

Desirable:

* Previous game master experience.
* Experience in call centre or customer service working environment.
* French or Japanese language proficiency.

COMPENSATION

Square Enix offer a highly competitive salary and benefit package, including the following:
* Company pension contributions (a minimum employee contribution applies)
* Private Medical, Dental and Critical Illness Insurances
* Life Assurance and Permanent Health Insurance
* Season Ticket Loans
* Childcare vouchers
* Corporate discount scheme (with local retailers)
* 25 days holiday annually (with the option to buy or sell additional days)

All applicants must be eligible to work within the United Kingdom on a permanent basis.

Swedish Internet Operator

Title: Swedish Internet Operator
Salary: £18,500
Location: United Kingdom, London, North London, London (North West)
Languages: English, Swedish
Posted: 10th May 2012

To ensure that the Swedish version of Ladbrokes.com is consistently and effectively promoting the Ladbrokes products and services to the target markets and to manage queries from our customers.

Position Description

Main / Specific Responsibilities
- Ensuring the Swedish version of Ladbrokes.com is up-to date so that it has accurate and relevant content.
- To respond to all customer service queries, via email or telephone, within SLA terms to ensure customer retention.
- Carry out translations for Ladbrokes Sportsbook, Casino, Poker, Games, and Financials to ensure the website effectively promotes products to target markets.
- To prioritise locally significant sporting events to promote Ladbrokes products and services to customers.
- Review our online products against those of our competitors, ensuring Ladbrokes.com is responsive to the needs of the relevant market
- To complete ad hoc tasks to support the smooth running of the department

Knowledge, Skills & Experience:

Essential
- Fluent in Swedish and English
- General interest in sports and betting
- Customer service experience
- Basic understanding of computer packages, including Windows operating systems
- To demonstrate good interpersonal skills to enable effective working relationships.
- Required to work as part of a roster pattern, 35 hours per week, 5 days out of 7;
- Flexible approach is necessary

Desirable
- Experience of working in the betting and gaming industry
- Translation experience

Candidate Requirements

Winning Behaviours/ Competencies:

Customer & Market Driven:
- Relates to the customer/ market, responding to their issues to ensure delivery

Networks & Influence:
- Builds co-operative relationships with colleagues/customers to create two way communication

Learning:
- Takes responsibility for own learning and shares knowledge with colleagues

Planning Projects/ Delivery:
- Is planned and structured in delivering own activities

Commercial Awareness:
- Demonstrates knowledge of consistent objectives and targets

Drive and tenacity:
- Displays a high lever of personal energy, drive and enthusiasm

Japanese Member Support Representative

Title: Japanese Member Support Representative
Salary: Attractive + Benefits + Bonus
Location: Gibraltar, Gibraltar
Languages: English, Japanese
Posted: 10th May 2012

Role Profile for: Member Support Representative
Role Purpose:
To ensure that the service given to 888 customers and those of our partners is of the highest standard in the industry
Accountabilities
� Provide the highest level of support to our members via email, phone and live chat on a range of issues; such as game enquiries, helping with deposits, cashing out of funds etc.
� To maximise member retention through promotion of various events, activities, bonus offers etc.
� To maximise revenue opportunities by offering relevant deposit methods
� Translations for the Support Department, and any other department in the company as required
� Outbound projects as required
� Testing of new games, products and software as required
� More experienced MSRs may be asked to assist with the mentoring of new members to the team

Technical Skills - Required
� Good knowledge of MS applications including MS Outlook
� Internet experience and awareness
� Good typing skills

Knowledge and Experience
� Customer service experience
� Online gaming experience would be desirable

Person Specification
� Excellent written and oral communication skills
� Good interpersonal skills
� Confident Oral Communicator
� Able to show empathy
� Strong Team Player
� Patient and Diplomatic

Working Hours
� The Support Department operates a variety of 8 hour shifts (with 1 hour paid break). Shifts could be: 0800-1600, 1600 � 0000, 0000-0800, 1200-2000, 1000-1800. MSRs are required to work 5 shifts in any given week with 2 days off which may be split. Bank Holidays are considered normal working days.

Key Performance Indicators
� High level of service provided to members - as measured though periodic evaluations, and though quarterly Customer Satisfaction Surveys
� Achievement in reaching Support Operational Goals
� MSRs are measured in the following KPI�s:
o Quality of Support given to members
o Productivity
o Revenue
o Living the Company Values

Key Competencies
� High level of trust
� Reasoning and analytical ability

Online QA Tester (German)

Title: Online QA Tester (German)
Salary: Excellent
Location: United Kingdom, London
Languages: German
Posted: 3rd May 2012

EMPLOYMENT TYPE: Temporary contract
LOCATION: London
LANGUAGES: German/ English

COMPANY PROFILE

Square Enix Co., Ltd. (Square Enix) with headquarters in Tokyo, Japan, develops, publishes and distributes entertainment content including interactive entertainment software and publications in Asia, North America and Europe. Square Enix brings two of Japan's best-selling franchises � FINAL FANTASY, which has sold over 80 million units worldwide, and DRAGON QUEST which has sold over 43 million units worldwide � under one roof. Other popular titles include the Tomb Raider series, Hitman & Deus Ex. Square Enix is one of the most influential providers of digital entertainment content in the world and continues to push the boundaries of creativity and innovation. Located in London, Square Enix Ltd. handles operations in Europe and other PAL territories including sales, marketing and publishing of Square Enix titles.

JOB PROFILE

Working within a team under the direction of the QA management; to find, report and regress defects found within assigned title; adherence to test plan and timely execution of tasks allocated. To perform any other duties as directed by the QA management team.

PRIMARY DUTIES
* Game testing and proof reading.
* Identifying and reporting linguistic errors and game defects.
* General tasks related to the quality assurance (QA) process.

SKILLS & QUALIFICATIONS

Essential:
* Excellent native-level German with a keen eye for mistakes.
* Good English communication skills.
* Knowledge of MMORPGs (Final Fantasy XI/XIV in particular).
* Knowledge of role-playing and console games.
* Clear communication skills (verbally & written).
* Ability to work in a methodical and logical manner.
* Ability to work under pressure and to deadlines.
* A keen interest in computer games.

Desirable:

* Previous QA testing experience within the industry.
* Up to date knowledge of upcoming hardware in the console and PC market.

COMPENSATION

Square Enix offer a highly competitive salary and benefit package, including the following:

* Company pension contributions (a minimum employee contribution applies)
* Private Medical, Dental and Critical Illness Insurances
* Life Assurance and Permanent Health Insurance
* Season Ticket Loans
* Childcare vouchers
* Corporate discount scheme (with local retailers)
* 25 days holiday annually (with the option to buy or sell additional days)

All applicants must be eligible to work within the United Kingdom for the duration of the contract.

International Helpdesk Operator - German

Title: International Helpdesk Operator - German
Salary: Competitive
Location: United Kingdom, South East, Hertfordshire, Stevenage
Languages: English, German
Posted: 3rd May 2012

INTERNATIONAL HELPDESK OPERATOR � GERMAN

Department: Customer Services
Location: Stevenage

ABOUT BETFAIR. (www.betfair.com)
Betfair is one of the world�s largest international online sports betting providers and pioneered the betting exchange in 2000. Driven by cutting-edge technology, Betfair enables customers to choose their own odds and bet against each other. The company now processes over five million transactions a day from its three million registered customers around the world. In addition to sports betting, Betfair offers a portfolio of innovative products including casino, exchange games and poker.
Betfair currently employs over 2,000 people worldwide. The company holds betting licences in Gibraltar, the US, Tasmania, Italy and Malta.

THE ROLE AND THE DEPARTMENT.
This is an exciting opportunity to join a dynamic, fast moving industry in an expanding team. Betfair�s International markets are growing at a fast pace and require experienced helpdesk professionals to drive this successfully.

The International Helpdesk Team (IHD) is part of the Betfair Customer Service department and provides assistance to telephone inbound calls and emails to a diverse range of customers. We are looking for a German speaker who will join our existing IHD team.

THE RESPONSIBILITIES.

Respond promptly and effectively to incoming customer calls and emails.
Contribute to the effective management of call volumes.
Ensure that complex customer issues are followed up and resolved in a timely manner.
Provide Telbet service to our customers.
Proactively develop customer relationships by maintaining contact at an appropriate level.
Contribute to the improvement of helpdesk performance.
Support HD management in emergency situations.
Respond to all reasonable requests from Helpdesk Team Leader/Manager.
Assist in the development of junior team members.
Act as an ambassador for the company as first point of contact.
Provide first line support for HD operators.
Create, develop and maintain effective working relationships with HD colleagues and external departments.

THE MUST HAVES (skills & knowledge).

Experience of using Microsoft Word, Excel and the Internet.
Must have an excellent understanding of Betfair site/products/services.
An interest and good all-round knowledge of sports.
High level of customer service skills.
German Speaker.

THE NICE TO HAVES.

Good organisational and planning skills.
High level of attention to detail.
High level of customer service orientation, with a proven ability to see problems through to their resolution.
Excellent written and verbal communication skills.
Excellent interpersonal skills, with the ability to deal effectively and professionally with difficult customers.
Shows initiative and has the ability to take responsibility and make key decisions.
A proven team player with a �can do� attitude.
Flexible approach to working in a dynamic and often hectic environment.
Passionate about providing excellent service

THE REWARDS.

Competitive salary, BUPA, Bonus, Share Options, Season Ticket Loan.

SPECIAL CONDITIONS.

Shift rotas and weekend work.

Turkish & English Speaking Customer Service Representative

Title: Turkish & English Speaking Customer Service Representative
Salary: Dependant on Experience
Location: France, Ile de France, Paris, Paris
Languages: English, Turkish
Posted: 9th May 2012

Customer Service Representative (EN/Turkish)
Customer Relations Department

Office: Paris

Wargaming.net is looking to immediately hire bi-lingual Turkish/English Support Services Representatives for its new Paris office.

Type of contract: permanent

Main Responsibilities:

� Respond to customer inquiries in an engaged, professional and timely manner through various contact channels both verbally and in writing.
� Resolve game, account and technical support issues with a superb attention to detail while ensuring the support experience is a positive one.
� Gather information and provide regular feedback about common issues to our development team to help improve both our games and services.
� Investigate and action cheating behavior and other TOS violations.
� Take part in the creation, active review and improvement of service policies and procedures to constantly improve and evolve our service while focusing on the customer experience.
� Keep yourself pro-actively up to date with new content and product releases through self-guided e-learning as well as provided training.
� Engage in open sharing of best practices and peer coaching to ensure constant improvement of the service provided to our customers.
Additional Responsibilities may include:
� Ad hoc translations of service articles and game related materials
� Participation in live events and conventions interfacing with our player community
� Stay in touch and engage with our player base by sharing tasks with our community team
� Other tasks as required

Requirements:

� Excellent written and verbal communication skills in English & Turkish
� Minimum 2 years of customer service experience
� Ability and willingness to work alternating shifts and weekends as required by the business
� Quick thinking and creative problem solving skills
� Passion for PC / video games and the ability to understand and emphasize with the unique needs and passions of our player community.
� Being enthusiastic about providing outstanding customer service and ability to maintain a positive and professional attitude in all interactions
� Team player with a high level of self-organization and collaborative personality
� Expert knowledge of Microsoft Office applications, particularly Excel and Word

Pluses:

� Additional language skills, particularly: German, Polish, French, Spanish or Czech
� Experience working in multilingual & multicultural environments
� Experience with online-based task tracking systems
� Detail knowledge of and passion for World of Tanks
� Familiarity with the online gaming industry

Wargaming is an internationally operating company with offices in Belarus, France, Germany and the United States, our official office language is English.

All application forms need to include a cover letter and curriculum vitae in English please send by clicking apply.

Please also make sure to indicate in your email's subject line which position you are applying for.
Only applications with all required information in English can be considered and processed.

German & Turkish Speaking Customer Service Representative

Title: German & Turkish Speaking Customer Service Representative
Salary: Dependant on Experience
Location: France, Ile de France, Paris, Paris
Languages: German, Turkish
Posted: 9th May 2012

Customer Service Representative (DE/Turkish)
Customer Relations Department

Office: Paris

Wargaming.net is looking to immediately hire bi-lingual German/Turkish Support Services Representatives for its new Paris office.

Type of contract: permanent

Main Responsibilities:

� Respond to customer inquiries in an engaged, professional and timely manner through various contact channels both verbally and in writing.
� Resolve game, account and technical support issues with a superb attention to detail while ensuring the support experience is a positive one.
� Gather information and provide regular feedback about common issues to our development team to help improve both our games and services.
� Investigate and action cheating behavior and other TOS violations.
� Take part in the creation, active review and improvement of service policies and procedures to constantly improve and evolve our service while focusing on the customer experience.
� Keep yourself pro-actively up to date with new content and product releases through self-guided e-learning as well as provided training.
� Engage in open sharing of best practices and peer coaching to ensure constant improvement of the service provided to our customers.
Additional Responsibilities may include:
� Ad hoc translations of service articles and game related materials
� Participation in live events and conventions interfacing with our player community
� Stay in touch and engage with our player base by sharing tasks with our community team
� Other tasks as required

Requirements:

� Excellent written and verbal communication skills in German & Turkish
� Ability to communicate efficiently in English (verbally and in writing)
� Minimum 2 years of customer service experience
� Ability and willingness to work alternating shifts and weekends as required by the business
� Quick thinking and creative problem solving skills
� Passion for PC / video games and the ability to understand and emphasize with the unique needs and passions of our player community.
� Being enthusiastic about providing outstanding customer service and ability to maintain a positive and professional attitude in all interactions
� Team player with a high level of self-organization and collaborative personality
� Expert knowledge of Microsoft Office applications, particularly Excel and Word

Pluses:

� Additional language skills, particularly: Polish, French, Spanish or Czech
� Experience working in multilingual & multicultural environments
� Experience with online-based task tracking systems
� Detail knowledge of and passion for World of Tanks
� Familiarity with the online gaming industry

Wargaming is an internationally operating company with offices in Belarus, France, Germany and the United States, our official office language is English.

All application forms need to include a cover letter and curriculum vitae in English and please send by clicking apply.

Please also make sure to indicate in your email's subject line which position you are applying for.
Only applications with all required information in English can be considered and processed.

Videogame Tester - Dutch

Title: Videogame Tester - Dutch
Salary: competitive
Location: Spain, Madrid
Languages: English, Dutch
Posted: 1st May 2012

Role�s Main Purpose

As a Videogames Tester, your role will have 1 of 2 main purposes:

1. LT Testing - Check linguistic quality of the localised products in-line with EA procedures and requirements prior to being certified by EA�s Certification group.

Or

2. Certification Testing - To perform prescribed testing tasks within an assigned Certification team, helping to ensure that all EA products, both software and documentation, meet all necessary EA, 1st party and quality standards before release.

The specific role you will be given at EA will depend on your skill-set and Electronic Arts� needs at the time of hire.

Key Duties and Responsibilities

� Proactively complete assigned tasks accurately and thoroughly, and within a specified timeframe in order to detect (and subsequently report on a daily basis) bugs, software flaws and/or design issues;
� Ensure that no guideline-related bug, flaw or issue remains in the signed-off product and report them as early as possible;
� Proactively seek to improve knowledge of testing procedures and where applicable, related equipment;
� Ensure correct write-up (in English) of bugs, flaws and issues, and in LT, propose corrections to facilitate fixes;
� Inform Leads and Senior Testers of any issue that may slow down, stop - or improve - testing progress as early as possible;
� Maintain strong teamwork;
� Adhere to EA security procedures; take responsibility for equipment and software security; each individual is responsible for the security of any hardware or software that is in their possession;
� Communicate pertinent information to other team members;
� Work to achieve group targets as published in the Key Performance Indicators.

Special Considerations

� EA�s European Shared Service Centre for Testing & Certification is a dynamic area where there are peak periods of activity (May to December) and therefore the work load and the make-up of teams will vary.

� Although candidates will be required to work a 40 hour week, they must be flexible in terms of actual working hours and be available for weekend work when necessary.

Skills and Knowledge Required

� Candidates must be at least 18 years old;
� Fluency (written & verbal) in Dutch language � or educated to University degree level in the required language;
� Fluency in English � Excellent verbal and written communication skills is a must have;
� Genuine interest and knowledge of videogames;
� Very good knowledge in cultural areas related to EA video games;
� Good knowledge of Microsoft Windows environment;
� Demonstrable knowledge of video game platforms - PC, Consoles (such as PS2, PS3, Xbox 360, Nintendo DS, PSP, etc.) and related software;
� Demonstrate an organized, structured approach to testing task with eye for detail;
� Self-starting, proactive attitude and ability to work independently;
� Ability to identify and resolve problems effectively.

Beneficial Experience

� Experience of software testing in a Localisation, QA (Quality Assurance), Customer Service or CQC environment within a video game publisher/ developer/ localisation agency is highly beneficial but not mandatory.
� Working in a multi-site/cultural team.

Behaviours/ Competencies

� Organised, self-starting, proactive, customer focused, teamwork oriented
� Ability to work under pressure when necessary, and to deadline;
� Demonstrable ability to communicate in a clear and concise way;
� Problem-solving and troubleshooting skills;
� Attention to detail and methodical working practices.

N.B.: when you click apply, you will be directed to EA's careers site, where you will have to complete the application process.

If you do not do this your application will not reach EA's recruitment team.

Videogame Tester - Norwegian

Title: Videogame Tester - Norwegian
Salary: competitive
Location: Spain, Madrid
Languages: English, Norwegian
Posted: 1st May 2012

Role�s Main Purpose

As a Videogames Tester, your role will have 1 of 2 main purposes:

1. LT Testing - Check linguistic quality of the localised products in-line with EA procedures and requirements prior to being certified by EA�s Certification group.

Or

2. Certification Testing - To perform prescribed testing tasks within an assigned Certification team, helping to ensure that all EA products, both software and documentation, meet all necessary EA, 1st party and quality standards before release.

The specific role you will be given at EA will depend on your skill-set and Electronic Arts� needs at the time of hire.

Key Duties and Responsibilities

� Proactively complete assigned tasks accurately and thoroughly, and within a specified timeframe in order to detect (and subsequently report on a daily basis) bugs, software flaws and/or design issues;
� Ensure that no guideline-related bug, flaw or issue remains in the signed-off product and report them as early as possible;
� Proactively seek to improve knowledge of testing procedures and where applicable, related equipment;
� Ensure correct write-up (in English) of bugs, flaws and issues, and in LT, propose corrections to facilitate fixes;
� Inform Leads and Senior Testers of any issue that may slow down, stop - or improve - testing progress as early as possible;
� Maintain strong teamwork;
� Adhere to EA security procedures; take responsibility for equipment and software security; each individual is responsible for the security of any hardware or software that is in their possession;
� Communicate pertinent information to other team members;
� Work to achieve group targets as published in the Key Performance Indicators.

Special Considerations

� EA�s European Shared Service Centre for Testing & Certification is a dynamic area where there are peak periods of activity (May to December) and therefore the work load and the make-up of teams will vary.

� Although candidates will be required to work a 40 hour week, they must be flexible in terms of actual working hours and be available for weekend work when necessary.

Skills and Knowledge Required

� Candidates must be at least 18 years old;
� Fluency (written & verbal) in Norwegian language � or educated to University degree level in the required language;
� Fluency in English � Excellent verbal and written communication skills is a must have;
� Genuine interest and knowledge of videogames;
� Very good knowledge in cultural areas related to EA video games;
� Good knowledge of Microsoft Windows environment;
� Demonstrable knowledge of video game platforms - PC, Consoles (such as PS2, PS3, Xbox 360, Nintendo DS, PSP, etc.) and related software;
� Demonstrate an organized, structured approach to testing task with eye for detail;
� Self-starting, proactive attitude and ability to work independently;
� Ability to identify and resolve problems effectively.

Beneficial Experience

� Experience of software testing in a Localisation, QA (Quality Assurance), Customer Service or CQC environment within a video game publisher/ developer/ localisation agency is highly beneficial but not mandatory.
� Working in a multi-site/cultural team.

Behaviours/ Competencies

� Organised, self-starting, proactive, customer focused, teamwork oriented
� Ability to work under pressure when necessary, and to deadline;
� Demonstrable ability to communicate in a clear and concise way;
� Problem-solving and troubleshooting skills;
� Attention to detail and methodical working practices.

N.B.: when you click apply, you will be directed to EA's careers site, where you will have to complete the application process.

If you do not do this your application will not reach EA's recruitment team.

Videogame Tester - Swedish

Title: Videogame Tester - Swedish
Salary: competitive
Location: Spain, Madrid
Languages: English, Swedish
Posted: 1st May 2012

Role�s Main Purpose

As a Videogames Tester, your role will have 1 of 2 main purposes:

1. LT Testing - Check linguistic quality of the localised products in-line with EA procedures and requirements prior to being certified by EA�s Certification group.

Or

2. Certification Testing - To perform prescribed testing tasks within an assigned Certification team, helping to ensure that all EA products, both software and documentation, meet all necessary EA, 1st party and quality standards before release.

The specific role you will be given at EA will depend on your skill-set and Electronic Arts� needs at the time of hire.

Key Duties and Responsibilities

� Proactively complete assigned tasks accurately and thoroughly, and within a specified timeframe in order to detect (and subsequently report on a daily basis) bugs, software flaws and/or design issues;
� Ensure that no guideline-related bug, flaw or issue remains in the signed-off product and report them as early as possible;
� Proactively seek to improve knowledge of testing procedures and where applicable, related equipment;
� Ensure correct write-up (in English) of bugs, flaws and issues, and in LT, propose corrections to facilitate fixes;
� Inform Leads and Senior Testers of any issue that may slow down, stop - or improve - testing progress as early as possible;
� Maintain strong teamwork;
� Adhere to EA security procedures; take responsibility for equipment and software security; each individual is responsible for the security of any hardware or software that is in their possession;
� Communicate pertinent information to other team members;
� Work to achieve group targets as published in the Key Performance Indicators.

Special Considerations

� EA�s European Shared Service Centre for Testing & Certification is a dynamic area where there are peak periods of activity (May to December) and therefore the work load and the make-up of teams will vary.

� Although candidates will be required to work a 40 hour week, they must be flexible in terms of actual working hours and be available for weekend work when necessary.

Skills and Knowledge Required

� Candidates must be at least 18 years old;
� Fluency (written & verbal) in Swedish language
� Fluency in English � Excellent verbal and written communication skills is a must have;
� Genuine interest and knowledge of videogames;
� Very good knowledge in cultural areas related to EA video games;
� Good knowledge of Microsoft Windows environment;
� Demonstrable knowledge of video game platforms - PC, Consoles (such as PS2, PS3, Xbox 360, Nintendo DS, PSP, etc.) and related software;
� Demonstrate an organized, structured approach to testing task with eye for detail;
� Self-starting, proactive attitude and ability to work independently;
� Ability to identify and resolve problems effectively.

Beneficial Experience

� Experience of software testing in a Localisation, QA (Quality Assurance), Customer Service or CQC environment within a video game publisher/ developer/ localisation agency is highly beneficial but not mandatory.
� Working in a multi-site/cultural team.

Behaviours/ Competencies

� Organised, self-starting, proactive, customer focused, teamwork oriented
� Ability to work under pressure when necessary, and to deadline;
� Demonstrable ability to communicate in a clear and concise way;
� Problem-solving and troubleshooting skills;
� Attention to detail and methodical working practices.

N.B.: when you click apply, you will be directed to EA's careers site, where you will have to complete the application process.

If you do not do this your application will not reach EA's recruitment team.

Videogame Tester - Danish

Title: Videogame Tester - Danish
Salary: competitive
Location: Spain, Madrid
Languages: English, Danish
Posted: 1st May 2012

Role�s Main Purpose

As a Videogames Tester, your role will have 1 of 2 main purposes:

1. LT Testing - Check linguistic quality of the localised products in-line with EA procedures and requirements prior to being certified by EA�s Certification group.

Or

2. Certification Testing - To perform prescribed testing tasks within an assigned Certification team, helping to ensure that all EA products, both software and documentation, meet all necessary EA, 1st party and quality standards before release.

The specific role you will be given at EA will depend on your skill-set and Electronic Arts� needs at the time of hire.

Key Duties and Responsibilities

� Proactively complete assigned tasks accurately and thoroughly, and within a specified timeframe in order to detect (and subsequently report on a daily basis) bugs, software flaws and/or design issues;
� Ensure that no guideline-related bug, flaw or issue remains in the signed-off product and report them as early as possible;
� Proactively seek to improve knowledge of testing procedures and where applicable, related equipment;
� Ensure correct write-up (in English) of bugs, flaws and issues, and in LT, propose corrections to facilitate fixes;
� Inform Leads and Senior Testers of any issue that may slow down, stop - or improve - testing progress as early as possible;
� Maintain strong teamwork;
� Adhere to EA security procedures; take responsibility for equipment and software security; each individual is responsible for the security of any hardware or software that is in their possession;
� Communicate pertinent information to other team members;
� Work to achieve group targets as published in the Key Performance Indicators.

Special Considerations

� EA�s European Shared Service Centre for Testing & Certification is a dynamic area where there are peak periods of activity (May to December) and therefore the work load and the make-up of teams will vary.

� Although candidates will be required to work a 40 hour week, they must be flexible in terms of actual working hours and be available for weekend work when necessary.

Skills and Knowledge Required

� Candidates must be at least 18 years old;
� Fluency (written & verbal) in Danish language � or educated to University degree level in the required language;
� Fluency in English � Excellent verbal and written communication skills is a must have;
� Genuine interest and knowledge of videogames;
� Very good knowledge in cultural areas related to EA video games;
� Good knowledge of Microsoft Windows environment;
� Demonstrable knowledge of video game platforms - PC, Consoles (such as PS2, PS3, Xbox 360, Nintendo DS, PSP, etc.) and related software;
� Demonstrate an organized, structured approach to testing task with eye for detail;
� Self-starting, proactive attitude and ability to work independently;
� Ability to identify and resolve problems effectively.

Beneficial Experience

� Experience of software testing in a Localisation, QA (Quality Assurance), Customer Service or CQC environment within a video game publisher/ developer/ localisation agency is highly beneficial but not mandatory.
� Working in a multi-site/cultural team.

Behaviours/ Competencies

� Organised, self-starting, proactive, customer focused, teamwork oriented
� Ability to work under pressure when necessary, and to deadline;
� Demonstrable ability to communicate in a clear and concise way;
� Problem-solving and troubleshooting skills;
� Attention to detail and methodical working practices.

N.B.: when you click apply, you will be directed to EA's careers site, where you will have to complete the application process.

If you do not do this your application will not reach EA's recruitment team.

Videogame Tester - Portuguese

Title: Videogame Tester - Portuguese
Salary: competitive
Location: Spain, Madrid
Languages: English, Portuguese
Posted: 1st May 2012

Role�s Main Purpose

As a Videogames Tester, your role will have 1 of 2 main purposes:

1. LT Testing - Check linguistic quality of the localised products in-line with EA procedures and requirements prior to being certified by EA�s Certification group.

Or

2. Certification Testing - To perform prescribed testing tasks within an assigned Certification team, helping to ensure that all EA products, both software and documentation, meet all necessary EA, 1st party and quality standards before release.

The specific role you will be given at EA will depend on your skill-set and Electronic Arts� needs at the time of hire.

Key Duties and Responsibilities

� Proactively complete assigned tasks accurately and thoroughly, and within a specified timeframe in order to detect (and subsequently report on a daily basis) bugs, software flaws and/or design issues;
� Ensure that no guideline-related bug, flaw or issue remains in the signed-off product and report them as early as possible;
� Proactively seek to improve knowledge of testing procedures and where applicable, related equipment;
� Ensure correct write-up (in English) of bugs, flaws and issues, and in LT, propose corrections to facilitate fixes;
� Inform Leads and Senior Testers of any issue that may slow down, stop - or improve - testing progress as early as possible;
� Maintain strong teamwork;
� Adhere to EA security procedures; take responsibility for equipment and software security; each individual is responsible for the security of any hardware or software that is in their possession;
� Communicate pertinent information to other team members;
� Work to achieve group targets as published in the Key Performance Indicators.

Special Considerations

� EA�s European Shared Service Centre for Testing & Certification is a dynamic area where there are peak periods of activity (May to December) and therefore the work load and the make-up of teams will vary.

� Although candidates will be required to work a 40 hour week, they must be flexible in terms of actual working hours and be available for weekend work when necessary.

Skills and Knowledge Required

� Candidates must be at least 18 years old;
� Fluency (written & verbal) in Portuguese language
� Fluency in English � Excellent verbal and written communication skills is a must have;
� Genuine interest and knowledge of videogames;
� Very good knowledge in cultural areas related to EA video games;
� Good knowledge of Microsoft Windows environment;
� Demonstrable knowledge of video game platforms - PC, Consoles (such as PS2, PS3, Xbox 360, Nintendo DS, PSP, etc.) and related software;
� Demonstrate an organized, structured approach to testing task with eye for detail;
� Self-starting, proactive attitude and ability to work independently;
� Ability to identify and resolve problems effectively.

Beneficial Experience

� Experience of software testing in a Localisation, QA (Quality Assurance), Customer Service or CQC environment within a video game publisher/ developer/ localisation agency is highly beneficial but not mandatory.
� Working in a multi-site/cultural team.

Behaviours/ Competencies

� Organised, self-starting, proactive, customer focused, teamwork oriented
� Ability to work under pressure when necessary, and to deadline;
� Demonstrable ability to communicate in a clear and concise way;
� Problem-solving and troubleshooting skills;
� Attention to detail and methodical working practices.

N.B.: when you click apply, you will be directed to EA's careers site, where you will have to complete the application process.

If you do not do this your application will not reach EA's recruitment team.

Dutch Localization Translator

Title: Dutch Localization Translator
Salary: Very Attractive
Location: Ireland, South-West, Cork
Languages: English, Dutch
Posted: 8th May 2012

Big Fish Games - The Organization

Founded in 2002, Big Fish Games is a multi-platform developer, publisher and distributor of casual games, including downloadable, flash, social, MMO, console and mobile games. Renowned for offering A New Game Every Day!®, Big Fish Games distributes more than 1.5 million games per day worldwide. Big Fish Games is the world's leading online business for games and interactive entertainment. With headquarters in Seattle and offices in Vancouver, Canada, and Cork, Ireland, Big Fish Games partners with 500+ game developers and develops and publishes some of the industry's leading brands, including Mystery Case Files®, Hidden Expedition®, Drawn�, Fairway Solitaire�, My Tribe� and Faunasphere�. For more information about Big Fish Games, visit www.bigfishgames.com.

Dutch Localization Translator

Due to phenomenal growth and global presence, Big Fish Games has located their European Headquarters in Cork to support its European customer base. The Cork office focuses on multilingual European customer support, game testing, and localization translation.

Responsibilities
As a Dutch Localization Translator, you will be responsible for working in the Cork Localization department with a team of multinational translators. This is a rapidly changing environment which handles the localization of large volumes of new PC titles for our language web portals. You are responsible for editing and proofing game content for the Dutch portal, ensuring game content adheres to house style and guidelines. You excel at handling multiple tasks in a fast-paced environment - all with the goal of furthering the company's international growth and success. Additionally, you share a deep interest in languages and Big Fish Games products; you love to take on new challenges and are eager to join an agile, fun, and culturally diverse team that's on the forefront of casual games.

The Role
� Translate a variety of games� content for Big Fish Dutch Portal
� Work with the other Dutch translators and Localization Project Manager to schedule tasks
� Work with Dutch Site Manager to make recommendations for site improvements
� Handle additional projects for Localization Project Manager as needed
� Work under pressure to translate a minimum of 3000 words per day

The Person

This is an excellent opportunity for someone who has a genuine interest in the technical aspects of the on-line gaming industry and quality translations whilst contributing to a fun, quality focused and high performing team. The role requires the following experience:
� Bachelor�s Degree required
� Must be fluent in English and Dutch with Dutch to English and English to Dutch translation experience
� Exceptional problem-solving skills including demonstrated ability to think laterally when resolving technical glitches that arise in the translation process
� Proficient with MS Office Suite
� Understanding of SDL Trados Studio 2009, MS Office Suite, and basic HTML a plus

Here at Big Fish Games, customer goodness, passion, focus and integrity are values that we live by and aspire to and we are looking for people who map well to this culture.

Click "Apply" today to be redirected and make your application online

QA Localisation Games Tester - Romanian and Korean

Title: QA Localisation Games Tester - Romanian and Korean
Salary: £8.34 per hour
Location: United Kingdom, London, Central London
Languages: Korean, Romanian
Posted: 1st May 2012

Testronic Labs are currently seeking highly motivated, proactive and ambitious individuals who are fluent, both reading and writing in Romanian or Korean.

Responsibilities include:
�Testing software to the required timescale across all the current gaming platforms including PC, Xbox 360, PSP, PS3, DS, Wii, DSi and 3DS
�Entering any bugs or problems into the database in English and in a clear and concise manner providing solutions to any issues where required
�Proofreading to ensure all text is accurately translated from the English copy
�Translating between English and target language when required
�Ensuring the game is of industry standard before release
�You will be required to prepare some reports

We are looking for:
�Gaming enthusiasts with a personal interest in PC and console games
�Fluency in both English and target language, including a deep understanding of grammar and spelling
�Keen eye for detail

The role:
�This is a project based role
�Based in Central London
�Salary £8.34 per hour

Videogame Tester - French

Title: Videogame Tester - French
Salary: competitive
Location: Spain, Madrid
Languages: English, French
Posted: 1st May 2012

As a Videogames Tester, your role will have 1 of 2 main purposes:

1. LT Testing - Check linguistic quality of the localised products in-line with EA procedures and requirements prior to being certified by EA�s Certification group.

Or

2. Certification Testing - To perform prescribed testing tasks within an assigned Certification team, helping to ensure that all EA products, both software and documentation, meet all necessary EA, 1st party and quality standards before release.

The specific role you will be given at EA will depend on your skill-set and Electronic Arts� needs at the time of hire.

Key Duties and Responsibilities

� Proactively complete assigned tasks accurately and thoroughly, and within a specified timeframe in order to detect (and subsequently report on a daily basis) bugs, software flaws and/or design issues;
� Ensure that no guideline-related bug, flaw or issue remains in the signed-off product and report them as early as possible;
� Proactively seek to improve knowledge of testing procedures and where applicable, related equipment;
� Ensure correct write-up (in English) of bugs, flaws and issues, and in LT, propose corrections to facilitate fixes;
� Inform Leads and Senior Testers of any issue that may slow down, stop - or improve - testing progress as early as possible;
� Maintain strong teamwork;
� Adhere to EA security procedures; take responsibility for equipment and software security; each individual is responsible for the security of any hardware or software that is in their possession;
� Communicate pertinent information to other team members;
� Work to achieve group targets as published in the Key Performance Indicators.

Special Considerations

� EA�s European Shared Service Centre for Testing & Certification is a dynamic area where there are peak periods of activity (May to December) and therefore the work load and the make-up of teams will vary.

� Although candidates will be required to work a 40 hour week, they must be flexible in terms of actual working hours and be available for weekend work when necessary.

Skills and Knowledge Required

� Candidates must be at least 18 years old;
� Fluency (written & verbal) in French language � or educated to University degree level in the required language;
� Fluency in English � Excellent verbal and written communication skills is a must have;
� Genuine interest and knowledge of videogames;
� Very good knowledge in cultural areas related to EA video games;
� Good knowledge of Microsoft Windows environment;
� Demonstrable knowledge of video game platforms - PC, Consoles (such as PS2, PS3, Xbox 360, Nintendo DS, PSP, etc.) and related software;
� Demonstrate an organized, structured approach to testing task with eye for detail;
� Self-starting, proactive attitude and ability to work independently;
� Ability to identify and resolve problems effectively.

Beneficial Experience

� Experience of software testing in a Localisation, QA (Quality Assurance), Customer Service or CQC environment within a video game publisher/ developer/ localisation agency is highly beneficial but not mandatory.
� Working in a multi-site/cultural team.

Behaviours/ Competencies

� Organised, self-starting, proactive, customer focused, teamwork oriented
� Ability to work under pressure when necessary, and to deadline;
� Demonstrable ability to communicate in a clear and concise way;
� Problem-solving and troubleshooting skills;
� Attention to detail and methodical working practices.

N.B.: when you click apply, you will be directed to EA's careers site, where you will have to complete the application process.

If you do not do this your application will not reach EA's recruitment team.

Videogame Tester - Polish

Title: Videogame Tester - Polish
Salary: competitive
Location: Spain, Madrid
Languages: English, Polish
Posted: 1st May 2012

Role�s Main Purpose

As a Videogames Tester, your role will have 1 of 2 main purposes:

1. LT Testing - Check linguistic quality of the localised products in-line with EA procedures and requirements prior to being certified by EA�s Certification group.

Or

2. Certification Testing - To perform prescribed testing tasks within an assigned Certification team, helping to ensure that all EA products, both software and documentation, meet all necessary EA, 1st party and quality standards before release.

The specific role you will be given at EA will depend on your skill-set and Electronic Arts� needs at the time of hire.

Key Duties and Responsibilities

� Proactively complete assigned tasks accurately and thoroughly, and within a specified timeframe in order to detect (and subsequently report on a daily basis) bugs, software flaws and/or design issues;
� Ensure that no guideline-related bug, flaw or issue remains in the signed-off product and report them as early as possible;
� Proactively seek to improve knowledge of testing procedures and where applicable, related equipment;
� Ensure correct write-up (in English) of bugs, flaws and issues, and in LT, propose corrections to facilitate fixes;
� Inform Leads and Senior Testers of any issue that may slow down, stop - or improve - testing progress as early as possible;
� Maintain strong teamwork;
� Adhere to EA security procedures; take responsibility for equipment and software security; each individual is responsible for the security of any hardware or software that is in their possession;
� Communicate pertinent information to other team members;
� Work to achieve group targets as published in the Key Performance Indicators.

Special Considerations

� EA�s European Shared Service Centre for Testing & Certification is a dynamic area where there are peak periods of activity (May to December) and therefore the work load and the make-up of teams will vary.

� Although candidates will be required to work a 40 hour week, they must be flexible in terms of actual working hours and be available for weekend work when necessary.

Skills and Knowledge Required

� Candidates must be at least 18 years old;
� Fluency (written & verbal) in Polish language � or educated to University degree level in the required language;
� Fluency in English � Excellent verbal and written communication skills is a must have;
� Genuine interest and knowledge of videogames;
� Very good knowledge in cultural areas related to EA video games;
� Good knowledge of Microsoft Windows environment;
� Demonstrable knowledge of video game platforms - PC, Consoles (such as PS2, PS3, Xbox 360, Nintendo DS, PSP, etc.) and related software;
� Demonstrate an organized, structured approach to testing task with eye for detail;
� Self-starting, proactive attitude and ability to work independently;
� Ability to identify and resolve problems effectively.

Beneficial Experience

� Experience of software testing in a Localisation, QA (Quality Assurance), Customer Service or CQC environment within a video game publisher/ developer/ localisation agency is highly beneficial but not mandatory.
� Working in a multi-site/cultural team.

Behaviours/ Competencies

� Organised, self-starting, proactive, customer focused, teamwork oriented
� Ability to work under pressure when necessary, and to deadline;
� Demonstrable ability to communicate in a clear and concise way;
� Problem-solving and troubleshooting skills;
� Attention to detail and methodical working practices.

N.B.: when you click apply, you will be directed to EA's careers site, where you will have to complete the application process.

If you do not do this your application will not reach EA's recruitment team.

Videogame Tester - Finnish

Title: Videogame Tester - Finnish
Salary: competitive
Location: Spain, Madrid
Languages: English, Finnish
Posted: 1st May 2012

Role�s Main Purpose

As a Videogames Tester, your role will have 1 of 2 main purposes:

1. LT Testing - Check linguistic quality of the localised products in-line with EA procedures and requirements prior to being certified by EA�s Certification group.

Or

2. Certification Testing - To perform prescribed testing tasks within an assigned Certification team, helping to ensure that all EA products, both software and documentation, meet all necessary EA, 1st party and quality standards before release.

The specific role you will be given at EA will depend on your skill-set and Electronic Arts� needs at the time of hire.

Key Duties and Responsibilities

� Proactively complete assigned tasks accurately and thoroughly, and within a specified timeframe in order to detect (and subsequently report on a daily basis) bugs, software flaws and/or design issues;
� Ensure that no guideline-related bug, flaw or issue remains in the signed-off product and report them as early as possible;
� Proactively seek to improve knowledge of testing procedures and where applicable, related equipment;
� Ensure correct write-up (in English) of bugs, flaws and issues, and in LT, propose corrections to facilitate fixes;
� Inform Leads and Senior Testers of any issue that may slow down, stop - or improve - testing progress as early as possible;
� Maintain strong teamwork;
� Adhere to EA security procedures; take responsibility for equipment and software security; each individual is responsible for the security of any hardware or software that is in their possession;
� Communicate pertinent information to other team members;
� Work to achieve group targets as published in the Key Performance Indicators.

Special Considerations

� EA�s European Shared Service Centre for Testing & Certification is a dynamic area where there are peak periods of activity (May to December) and therefore the work load and the make-up of teams will vary.

� Although candidates will be required to work a 40 hour week, they must be flexible in terms of actual working hours and be available for weekend work when necessary.

Skills and Knowledge Required

� Candidates must be at least 18 years old;
� Fluency (written & verbal) in Finnish language � or educated to University degree level in the required language;
� Fluency in English � Excellent verbal and written communication skills is a must have;
� Genuine interest and knowledge of videogames;
� Very good knowledge in cultural areas related to EA video games;
� Good knowledge of Microsoft Windows environment;
� Demonstrable knowledge of video game platforms - PC, Consoles (such as PS2, PS3, Xbox 360, Nintendo DS, PSP, etc.) and related software;
� Demonstrate an organized, structured approach to testing task with eye for detail;
� Self-starting, proactive attitude and ability to work independently;
� Ability to identify and resolve problems effectively.

Beneficial Experience

� Experience of software testing in a Localisation, QA (Quality Assurance), Customer Service or CQC environment within a video game publisher/ developer/ localisation agency is highly beneficial but not mandatory.
� Working in a multi-site/cultural team.

Behaviours/ Competencies

� Organised, self-starting, proactive, customer focused, teamwork oriented
� Ability to work under pressure when necessary, and to deadline;
� Demonstrable ability to communicate in a clear and concise way;
� Problem-solving and troubleshooting skills;
� Attention to detail and methodical working practices.

N.B.: when you click apply, you will be directed to EA's careers site, where you will have to complete the application process.

If you do not do this your application will not reach EA's recruitment team.

Videogame Tester - German

Title: Videogame Tester - German
Salary: competitive
Location: Spain, Madrid
Languages: English, German
Posted: 1st May 2012

Role�s Main Purpose

As a Videogames Tester, your role will have 1 of 2 main purposes:

1. LT Testing - Check linguistic quality of the localised products in-line with EA procedures and requirements prior to being certified by EA�s Certification group.

Or

2. Certification Testing - To perform prescribed testing tasks within an assigned Certification team, helping to ensure that all EA products, both software and documentation, meet all necessary EA, 1st party and quality standards before release.

The specific role you will be given at EA will depend on your skill-set and Electronic Arts� needs at the time of hire.

Key Duties and Responsibilities

� Proactively complete assigned tasks accurately and thoroughly, and within a specified timeframe in order to detect (and subsequently report on a daily basis) bugs, software flaws and/or design issues;
� Ensure that no guideline-related bug, flaw or issue remains in the signed-off product and report them as early as possible;
� Proactively seek to improve knowledge of testing procedures and where applicable, related equipment;
� Ensure correct write-up (in English) of bugs, flaws and issues, and in LT, propose corrections to facilitate fixes;
� Inform Leads and Senior Testers of any issue that may slow down, stop - or improve - testing progress as early as possible;
� Maintain strong teamwork;
� Adhere to EA security procedures; take responsibility for equipment and software security; each individual is responsible for the security of any hardware or software that is in their possession;
� Communicate pertinent information to other team members;
� Work to achieve group targets as published in the Key Performance Indicators.

Special Considerations

� EA�s European Shared Service Centre for Testing & Certification is a dynamic area where there are peak periods of activity (May to December) and therefore the work load and the make-up of teams will vary.

� Although candidates will be required to work a 40 hour week, they must be flexible in terms of actual working hours and be available for weekend work when necessary.

Skills and Knowledge Required

� Candidates must be at least 18 years old;
� Fluency (written & verbal) in German language � or educated to University degree level in the required language;
� Fluency in English � Excellent verbal and written communication skills is a must have;
� Genuine interest and knowledge of videogames;
� Very good knowledge in cultural areas related to EA video games;
� Good knowledge of Microsoft Windows environment;
� Demonstrable knowledge of video game platforms - PC, Consoles (such as PS2, PS3, Xbox 360, Nintendo DS, PSP, etc.) and related software;
� Demonstrate an organized, structured approach to testing task with eye for detail;
� Self-starting, proactive attitude and ability to work independently;
� Ability to identify and resolve problems effectively.

Beneficial Experience

� Experience of software testing in a Localisation, QA (Quality Assurance), Customer Service or CQC environment within a video game publisher/ developer/ localisation agency is highly beneficial but not mandatory.
� Working in a multi-site/cultural team.

Behaviours/ Competencies

� Organised, self-starting, proactive, customer focused, teamwork oriented
� Ability to work under pressure when necessary, and to deadline;
� Demonstrable ability to communicate in a clear and concise way;
� Problem-solving and troubleshooting skills;
� Attention to detail and methodical working practices.

N.B.: when you click apply, you will be directed to EA's careers site, where you will have to complete the application process.

If you do not do this your application will not reach EA's recruitment team.

Videogame Tester - Hungarian

Title: Videogame Tester - Hungarian
Salary: competitive
Location: Spain, Madrid
Languages: English, Hungarian
Posted: 1st May 2012

Role�s Main Purpose

As a Videogames Tester, your role will have 1 of 2 main purposes:

1. LT Testing - Check linguistic quality of the localised products in-line with EA procedures and requirements prior to being certified by EA�s Certification group.

Or

2. Certification Testing - To perform prescribed testing tasks within an assigned Certification team, helping to ensure that all EA products, both software and documentation, meet all necessary EA, 1st party and quality standards before release.

The specific role you will be given at EA will depend on your skill-set and Electronic Arts� needs at the time of hire.

Key Duties and Responsibilities

� Proactively complete assigned tasks accurately and thoroughly, and within a specified timeframe in order to detect (and subsequently report on a daily basis) bugs, software flaws and/or design issues;
� Ensure that no guideline-related bug, flaw or issue remains in the signed-off product and report them as early as possible;
� Proactively seek to improve knowledge of testing procedures and where applicable, related equipment;
� Ensure correct write-up (in English) of bugs, flaws and issues, and in LT, propose corrections to facilitate fixes;
� Inform Leads and Senior Testers of any issue that may slow down, stop - or improve - testing progress as early as possible;
� Maintain strong teamwork;
� Adhere to EA security procedures; take responsibility for equipment and software security; each individual is responsible for the security of any hardware or software that is in their possession;
� Communicate pertinent information to other team members;
� Work to achieve group targets as published in the Key Performance Indicators.

Special Considerations

� EA�s European Shared Service Centre for Testing & Certification is a dynamic area where there are peak periods of activity (May to December) and therefore the work load and the make-up of teams will vary.

� Although candidates will be required to work a 40 hour week, they must be flexible in terms of actual working hours and be available for weekend work when necessary.

Skills and Knowledge Required

� Candidates must be at least 18 years old;
� Fluency (written & verbal) in Hungarian language � or educated to University degree level in the required language;
� Fluency in English � Excellent verbal and written communication skills is a must have;
� Genuine interest and knowledge of videogames;
� Very good knowledge in cultural areas related to EA video games;
� Good knowledge of Microsoft Windows environment;
� Demonstrable knowledge of video game platforms - PC, Consoles (such as PS2, PS3, Xbox 360, Nintendo DS, PSP, etc.) and related software;
� Demonstrate an organized, structured approach to testing task with eye for detail;
� Self-starting, proactive attitude and ability to work independently;
� Ability to identify and resolve problems effectively.

Beneficial Experience

� Experience of software testing in a Localisation, QA (Quality Assurance), Customer Service or CQC environment within a video game publisher/ developer/ localisation agency is highly beneficial but not mandatory.
� Working in a multi-site/cultural team.

Behaviours/ Competencies

� Organised, self-starting, proactive, customer focused, teamwork oriented
� Ability to work under pressure when necessary, and to deadline;
� Demonstrable ability to communicate in a clear and concise way;
� Problem-solving and troubleshooting skills;
� Attention to detail and methodical working practices.

N.B.: when you click apply, you will be directed to EA's careers site, where you will have to complete the application process.

If you do not do this your application will not reach EA's recruitment team.

Billing Support Team Lead � German Fluency preferred

Title: Billing Support Team Lead � German Fluency preferred
Salary: competitive
Location: Ireland, Dublin Region, Dublin
Languages: German, Polish
Posted: 30th Apr 2012

With League of Legends, one of the most played and critically acclaimed PC games today, Riot Games is a leading innovator in its mission to be the most player-focused game company in the world. At Riot you will work among the most gifted and passionate people in the industry as we hire only the most talented and collaborative people in their discipline. We believe the core reason for Riot's success is people and to helping we are committed employees grow their abilities and careers, as we all continually focus on improvement. We are serious professionals who don't take ourselves too seriously. Named a Top 30 Developer by Game Developer Magazine, Riot Games is aggressively expanding, growing the company five-fold over the past two years, and still continuing the search for top talent.
Riot Games is building a Player Support team with the goal of redefining the customer service experience. Every member of Player Support is driven to always create timeless and positive player experiences for our players across the globe. As an EU Support Lead, you will be leading a team of Player Support Specialists, to exemplify Riot�s mission to provide outstanding support to all players. This role will focus primarily on providing support for billing queries. You will also take an active role in the professional development of your team, and help them identify and achieve their professional goals through your mentorship. You are passionate about video games and a flexible thinker who is motivated to help break existing barriers to drive the Customer Service industry forward.
Responsibilities:
� Lead a team of Player Support Specialists while providing guidance and taking an active role in their career development
� Collaborate with Training and Communication specialists to identify weaknesses and ensure that your team has the resources it needs
� Ensure optimal coverage across queue resources
� Generate in-depth reports, including trends and forecasts
� Build the team by helping with hiring and onboarding of staff
Requirements:
� At least 2 years in a support environment with at least 1 year experience in a leadership role
� Clear and effective communication skills in English and at least one other European language, German or Polish are preferred
� Experience working with German billing methods including ELV, and providing support for billing related queries
� Expert in maintaining excellent queue coverage and response and quality scores
Preferred:
� Results focused, and comfortable with demonstrating consistent success through data driven reporting
� People-focused coach, with a track record of successful employee growth

Russian Speaking EA Gaming Agent

Title: Russian Speaking EA Gaming Agent
Salary: £15,500
Location: United Kingdom, Northern Ireland, Belfast, BT1 3LP
Languages: English, German
Posted: 15th May 2012

The person in this position will work in a team environment to support EA�s customers with billing enquiries, reporting foul play or behaviour in social online gaming, and technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone and email in a timely and efficient manner. You may be required to handle English language calls/emails as per business needs.

Electronic Arts is a leading developer, publisher, marketer and distributor of video games. Recognised as one of the leading names in the gaming industry, EA have developed some of the world�s most popular games and game franchises. EA currently supports all major gaming platforms.

Concentrix currently handles enquiries regarding a number of EA products including popular Windows PC real time strategy game BattleForge, web browser online strategy game Lord of Ultima, casual mini-games website Pogo, children�s favourite Littlest Pet Shop Online and the Need for Speed Franchise. Concentrix also provide support for EA console games.

Candidates should...

� Be able to demonstrate a keen interest and passion for gaming
� Be fluent in written and spoken English & Russian
� Have 6 months outstanding customer service experience in a service driven environment
� Be able to demonstrate expertise with internet, internet application and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics (hardware, graphic cards, memory boards and hard drives)
� Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale
� Have the ability to multitask, plan and prioritise workload
� Have excellent communication skills both verbal and written
� Demonstrate resilience and ability to work on own initiative
� Demonstrate problem solving and troubleshooting skills
� Demonstrate ownership and accountability to achieve deadlines and targets
� Must have valid permit if necessary to work in the UK

What are the BENEFITS of working for Concentrix?

� Extremely competitive salary
� Concentrix provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free cakes and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and Concentrix events

What is the salary?

£7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted).
Please note that the salaries in Concentrix reflect the much lower cost of living in Belfast. They facilitate an extremely comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast.

What are the hours of work?

40 Hours per week on a rotational shift pattern from Monday to Friday
9am � 10pm. However, your department�s operational hours are 24/7. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.

What is the training like?

Training will be conducted over 2 weeks. It will consist of acquiring knowledge of how EA operates as a company, as well as technical and product knowledge, required for the position.

Does Concentrix offer a relocation package?

For those that are relocating, we offer a fantastic package:

Travel costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement. Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation

We have individual relocation advisors within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...

Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.
The transportation within Belfast is also first class with two airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.
Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible! Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

To find out more about this fantastic city, please visit http://www.gotobelfast.com

We look forward to receiving your application soon!

Danish, Swedish, Finnish or Norwegian Customer Advisor

Title: Danish, Swedish, Finnish or Norwegian Customer Advisor
Salary: £9.00phr + Bonus £10.35phr OTE
Location: United Kingdom, London, West London, KT2 6LZ
Languages: Danish, Norwegian, Swedish
Posted: 21st May 2012

Sitel provides fully integrated customer care and back office processing services that focus on delivering a return on customer investment to our clients.

At the Kingston upon Thames site, we manage a range of blue chip, highly prestigious campaigns.

Fantastic roles available for Swedish, Danish and Norwegian speakers

We are currently recruiting for our exciting campaign where you will be required to take Customer service calls regarding the company's product range. This particular company is a market leader in the mobile communications industry.

Currently we employ over 120 Nordic speakers. Apply online today to join our friendly sociable team.

Summary of Primary Job Responsibilities
� Answer inbound and make outbound contacts within guidelines/goals established by the client and contact center management. � Consistently achieve call quality score goals to meet client and customer satisfaction goals. � Other duties as assigned. � Escalate questions and issues to Customer Service Supervisor as required. � Adherence to current sitel policies and guidelines.

Experience Target
� Call center experience a plus.

Knowledge/Skills/Abilities
� Excellent communication and customer service skills. � Basic computer skills (e.g. hardware, operating systems, internet). � Dependable, reliable and able to perform duties with minimal supervision. � Ability to interact positively with peers and supervisors.

Other
Candidates must have fluent Swedish, Norwegian or Danish language skills

Danish Speaking Customer Advisor

Title: Danish Speaking Customer Advisor
Salary: £8.50phr
Location: United Kingdom, London, West London, KT2 6LZ
Languages: Danish
Posted: 21st May 2012

About us
Sitel is redefining outsourcing excellence in the contact center, by raising the bar on expectations. We are the leading global business process outsourcing provider of customer care and complementary back-office processes. We are currently recruiting for one of our exciting campaigns.

Summary of Primary Job Responsibilities
� Answer inbound and make outbound contacts within guidelines/goals established by the client and contact center management. � Consistently achieve call quality score goals to meet client and customer satisfaction goals. � Other duties as assigned. � Escalate questions and issues to Customer Service Supervisor as required. � Adherence to current sitel policies and guidelines.

Experience Target
� Call center experience a plus.

Knowledge/Skills/Abilities
� Excellent communication and customer service skills. � Basic computer skills (e.g. hardware, operating systems, internet). � Dependable, reliable and able to perform duties with minimal supervision. � Ability to interact positively with peers and supervisors.

Other
Candidate must have Danish Language skills

Spanish Speaking King.com Agent

Title: Spanish Speaking King.com Agent
Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, Spanish
Posted: 2nd May 2012

Spanish Speaking King.com Agent
Employment Type: Permanent
Location: Belfast, UK
Excellent relocation package
Languages required: English & Spanish

Concentrix works with some of the world's leading companies, providing sales; marketing services, print and fulfilment, customer and technical support that help grow their business and increase customer satisfaction. With locations in Asia, Europe, Latin America, and the US and supporting over 33 languages, we give our clients the global reach essential for business success.

King.com is a skill-gaming website launched in August 2003. The King.com website is now available in 9 languages and 7 currencies.

Role: Customer Relationship Representative
Reports to: Team Manager

Launched in August 2003, King.com is available in over 50 countries, 10 languages and 7 currencies. It is the largest skill gaming site in the world, with 350 million games played in January '09. King.com is available to players for free, by subscription or for real cash prizes. It has also, recently become available to customers by download to mobile phone.

In Skill Gaming, players take part in games where skill and experience determine the outcome of a game rather than chance or luck.

The person in this position will work in a team environment to provide excellent customer service to skilled gamers via email. The role of Customer Care Representative focuses on providing a positive customer experience through, efficient, friendly, high quality responses. Candidates will be required to take part in, and encourage active participation in team discussion activities. They will also take part in the testing of all new games published on the king.com website to identify bugs and develop knowledge of games.

Responsibilities:

� Provides excellent customer service to skilled gamers via email
� Provides a positive customer experience through, efficient, friendly, high quality response
� Takes part in, and encourages active participation in team discussion activities
� Takes part in the testing of all new games published on the king.com website to identify bugs and develop knowledge of games.
� Takes part in, and encourage active participation in team discussion activities

SKILLS

Essential Criteria:

� Fluency in written and spoken Spanish
� Fluency in written and spoken English
� Customer Focus - 6 months outstanding customer service experience in a service driven environment
� Specialist Expertise - Demonstrates expertise with internet, internet applications and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics
� Working with Others - Demonstrates experience of working in a team based environment supporting the team in achieving the highest quality standards and takes an active role in generating team morale
� Planning & Organising - Ability to multitask, plan and prioritise workload
� Effective Communication - Excellent communication skills both verbal and written
� Resilience - Demonstrates resilience and ability to work on own initiative
� Problem Solving - Demonstrates problem solving and troubleshooting skills
� Responsibility for Results - Demonstrates ownership and accountability to achieve deadlines and targets

Desirable Criteria:

� 2 years outstanding customer service experience in a service driven environment

TERMS AND CONDITIONS

SALARY

£6.41 per hour (equivalent to £13,335 per annum gross (taxes to be deducted)).

All Concentrix staff must have a UK bank account in their own name and must provide these details to us on their first day of employment (exceptions made for those who are relocating to the UK).

HOURS OF WORK

20 Hours per week on a rotational shift pattern from Monday to Sunday
8am � 7pm however Concentrix operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.

HOLIDAYS

21 Holiday & 6 Stat days & birthday day off. Holidays cannot be taken in the first month of employment. In months 2 and 3 of probation, holidays can be taken if accrued.

BENEFITS

� Extremely competitive salary
� Concentrix provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free cakes and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and Concentrix events

PROBATION PERIOD:
There will be a 3 month probation period before confirmation of your contract status.

RELOCATION:

For those that are relocating, we offer a fantastic package:

Travel costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.

We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...

Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transportation within Belfast is also first class with two airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.

Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!
Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

To find out more about this fantastic city, please visit http://www.gotobelfast.com

We look forward to receiving your application soon!

Czech Speaking Language Specialist

Title: Czech Speaking Language Specialist
Salary: Excellent
Location: United Kingdom, London
Languages: Czech
Posted: 27th Apr 2012

Job Purpose

To provide excellent customer service to our Czech speaking players and assist them with a wide range of queries. This role will be based in our Office in Central London and would require daily attendance.

Key Responsibilities

* Translate documents and templates from English to Czech
* Respond to customer requests and enquiries in English and Czech
* Fast, accurate and thorough responses to numerous e-mails per shift
* Managing player accounts (passwords, cash transfers, account privileges)
* Providing information on player deposits and cash outs
* Informing players about current promotions at PokerStars
* Assisting players with connection and technical issues
* Informing players about games and game rules
* Interpreting hand histories for players
* Responding to player concerns about site integrity

Skills and Capabilities

Essential

* Fluent in Czech, with an excellent command of English
* Strong customer focus and customer service skills
* Excellent command of professional writing
* Self-motivated, able to work as part of a busy team
* Ability to work in a high-volume work environment
* Minimum typing speed of 40 wpm; 60 wpm or more preferred

Desirable

* Additional European languages
* Strong knowledge of both online and bricks-and-mortar poker
* Customer service or call centre experience
* Basic knowledge of online money processing - (e.g. transactions via credit card, NETeller etc.)

Swedish Speaking EA Gaming Support Agent

Title: Swedish Speaking EA Gaming Support Agent
Salary: Excellent
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, Swedish
Posted: 1st May 2012

Concentrix is a leader in providing platforms, people and services to support high-value interactions at every stage of the customer lifecycle. We work with some of the world's leading companies, providing sales, marketing services, print and fulfilment, customer and technical support that help grow their business and increase customer satisfaction. With locations in Asia, Europe, Latin America, and the US and supporting over 33 languages, we give our clients the global reach essential for business success.

** What is the role? **

Swedish Speaking EA Gaming Support Agent

The person in this position will work in a team to support EA�s customers with billing enquiries, reporting foul play or behaviour in social online gaming, and technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone, chat and email in a timely and efficient manner.

Electronic Arts is a leading developer, publisher, marketer and distributor of video games. Recognised as one of the leading names in the gaming industry, EA have developed some of the world�s most popular games and game franchises. EA currently supports all major gaming platforms.

Concentrix currently handles enquiries regarding a number of EA games including popular Windows PC real time strategy game BattleForge, web browser online strategy game Lord of Ultima, casual mini-games website Pogo, children�s favourite Littlest Pet Shop Online and the Need for Speed Franchise. Concentrix also provide support for EA console games.

Candidates should...

� Be able to demonstrate a keen interest and passion for gaming
� Be fluent in written and spoken English
� Be fluent in written and spoken Swedish
� Have 6 months outstanding customer service experience in a service driven environment
� Be able to demonstrate expertise with internet, internet application and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics (hardware, graphic cards, memory boards and hard drives)
� Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale
� Have the ability to multitask, plan and prioritise workload
� Have excellent communication skills both verbal and written
� Demonstrate resilience and ability to work on own initiative
� Demonstrate problem solving and troubleshooting skills
� Demonstrate ownership and accountability to achieve deadlines and targets

** What are the BENEFITS of working for EA at Concentrix? **

� Extremely competitive salary
� Concentrix provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Generous Holidays � 22 days plus 6 statutory days & birthday day off
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free cakes and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and Concentrix events

What is the Salary?

£7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted).
Please note that the salaries in Concentrix reflect the much lower cost of living in Belfast. They facilitate an extremely comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast.

What are the hours of work?

40 Hours per week on a rotational shift pattern from Monday to Sunday

9am � 10pm . However, your Department�s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.

What is the training like?

Training will be conducted over 2 weeks. It will consist of acquiring knowledge of how EA operates as a company, as well as technical and product knowledge, required for the position.

Does Concentrix offer a relocation package?

For those that are relocating, we offer a fantastic package:

Travel costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation
We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...
Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transportation within Belfast is also first class with three airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.
Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible! Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

To find out more about this fantastic city, please visit http://www.gotobelfast.com/default.aspx

We look forward to receiving your application soon!

German Speaking King.com Customer Service Agent

Title: German Speaking King.com Customer Service Agent
Salary: £6.41 per hour
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, German
Posted: 1st May 2012

Launched in August 2003, King.com is available in over 50 countries, 10 languages and 7 currencies. It is the largest skill gaming site in the world, with 350 million games played in January '09. King.com is available to players for free, by subscription or for real cash prizes. It has also, recently become available to customers by download to mobile phone.

In Skill Gaming, players take part in games where skill and experience determine the outcome of a game rather than chance or luck.

The person in this position will work in a team environment to provide excellent customer service to skilled gamers via email.

The role of Customer Care Representative focuses on providing a positive customer experience through, efficient, friendly, high quality responses. Candidates will be required to take part in, and encourage active participation in team discussion activities. They will also take part in the testing of all new games published on the king.com website to identify bugs and develop knowledge of games.

Candidates should...

� Be fluent in written and spoken German
� Be fluent in written and spoken English
� Have 6 months outstanding customer service experience in a service driven environment
� Demonstrate expertise with internet, internet applications and Microsoft Windows and be familiar with PC hardware, PC gaming and related consumer electronics
� Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale
� Have the ability to multitask, plan and prioritise workload
� Have excellent communication skills both verbal and written
� Demonstrate resilience and ability to work on own initiative
� Demonstrate problem solving and troubleshooting skills
� Demonstrate ownership and accountability to achieve deadlines and targets

What are the BENEFITS of working for Concentrix?

� Extremely competitive salary
� Concentrix provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free cakes and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and Concentrix events

£6.41 per hour (equivalent to £13,335 per annum gross (taxes to be deducted)
Please note that the salaries in Concentrix reflect the much lower cost of living in Belfast. They facilitate an extremely comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast.

Does Concentrix offer a relocation package?

For those that are relocating, we offer a fantastic package:
Travel costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.

We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...

Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transportation within Belfast is also first class with two airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.

Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!
Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

To find out more about this fantastic city, please visit http://www.gotobelfast.com/default.aspx

We look forward to receiving your application soon!

Dutch Speaking Language Testers

Title: Dutch Speaking Language Testers
Salary: Competitive
Location: United Kingdom, London, West London
Languages: English, Dutch
Posted: 11th May 2012

We are currently looking to recruit Dutch Speaking Language Testers to join our Language Development Services Team. Employment will be on a zero hours contact.

These roles are entry-level positions and are aimed at gamers with language skills who would like to enter the games industry but who are finding it difficult to gain experience.

There are 2 shift patterns currently available in the Language Development Services Department. The Early Shift runs from 7.30am to 3.00pm and the Late Shift runs from Monday to Friday, 3.00pm to 10.30pm (35 hours per week).

KEY RESPONSIBILITIES:

� Carry out specific checks in a consistent and thorough manner as part of a structured test plan
� Ensure that all problems and bugs recorded are done so in an efficient and informative manner
� Write up bug reports to the high standard required by SEGA Europe. This includes using correct naming conventions and displaying a concise style of writing whilst ensuring that all the necessary information (what the bug is, how to recreate it, etc.) is contained within the report
� Use investigative skills to find problems, whilst continuing to complete tasks set by the Language Team Lead or Language Assistant Team Lead.

KNOWLEDGE, SKILLS AND EXPERIENCE:

� Clear and concise communicator both written and verbally in English, and in the language you are contracted to test for
� High proficiency of spelling and grammar in both English and the language you are contracted to test for
� Experienced games player, including the ability to familiarise with game-play elements rapidly
� An ability to recognise and analyse the inadequacies of an implemented system in a product
� Computer literate (Competent PC skills)
� Detail conscious
� Amiable and approachable
� Pro-activeness to think ahead and identify tasks that need to be carried out and the motivation to complete these on own initiative
� Ability to plan and carry out work when unsupervised
� Excellent ability in the use Word, Excel and Outlook.

Please click APPLY below to download your application form

Please note that we are only able to consider applications from people who have submitted both a completed application form and CV.

Norwegian Speaking EA Gaming Support Agent

Title: Norwegian Speaking EA Gaming Support Agent
Salary: Excellent
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, Norwegian
Posted: 1st May 2012

Concentrix is a leader in providing platforms, people and services to support high-value interactions at every stage of the customer lifecycle. We work with some of the world's leading companies, providing sales, marketing services, print and fulfilment, customer and technical support that help grow their business and increase customer satisfaction. With locations in Asia, Europe, Latin America, and the US and supporting over 31 languages, we give our clients the global reach essential for business success.

** What is the role? **

Norwegian Speaking EA Gaming Support Agent

The person in this position will work in a team environment to support EA�s customers with billing enquiries, reporting foul play or behaviour in social online gaming, and technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone and email in a timely and efficient manner. You may be required to handle English language calls/emails as per business needs.

Electronic Arts is a leading developer, publisher, marketer and distributor of video games. Recognised as one of the leading names in the gaming industry, EA have developed some of the world�s most popular games and game franchises. EA currently supports all major gaming platforms.

Concentrix currently handles enquiries regarding a number of EA games including popular Windows PC real time strategy game BattleForge, web browser online strategy game Lord of Ultima, casual mini-games website Pogo, children�s favourite Littlest Pet Shop Online and the Need for Speed Franchise. Concentrix also provide support for EA console games.

Candidates should...

� Be able to demonstrate a keen interest and passion for gaming
� Be fluent in written and spoken English
� Be fluent in written and spoken Norwegian
� Have 6 months outstanding customer service experience in a service driven environment
� Be able to demonstrate expertise with internet, internet application and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics (hardware, graphic cards, memory boards and hard drives)
� Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale
� Have the ability to multitask, plan and prioritise workload
� Have excellent communication skills both verbal and written
� Demonstrate resilience and ability to work on own initiative
� Demonstrate problem solving and troubleshooting skills
� Demonstrate ownership and accountability to achieve deadlines and targets

** What are the BENEFITS of working for EA at Concentrix? **

� Extremely competitive salary
� Concentrix provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Generous Holidays � 22 days plus 6 statutory days & birthday day off
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free buns and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and Concentrix events

What is the Salary?

£7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted).
Please note that the salaries in Concentrix reflect the much lower cost of living in Belfast. They facilitate an extremely comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast.

What are the hours of work?

40 Hours per week on a rotational shift pattern from Monday to Sunday

9am � 10pm . However, your Department�s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.

What is the training like?

Training will be conducted over 2 weeks. It will consist of acquiring knowledge of how EA operates as a company, as well as technical and product knowledge, required for the position.

Does Concentrix offer a relocation package?

For those that are relocating, we offer a fantastic package:

Travel costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation
We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...
Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transportation within Belfast is also first class with three airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.
Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible! Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

To find out more about this fantastic city, please visit http://www.gotobelfast.com/default.aspx

We look forward to receiving your application soon!

Finnish Speaking Gamers Wanted!

Title: Finnish Speaking Gamers Wanted!
Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, Finnish
Posted: 7th May 2012

Concentrix is a leader in providing platforms, people and services to support high-value interactions at every stage of the customer lifecycle. We work with some of the world's leading companies, providing sales, marketing services, print and fulfilment, customer and technical support that help grow their business and increase customer satisfaction. With locations in Asia, Europe, Latin America, and the US and supporting over 31 languages, we give our clients the global reach essential for business success.

** What is the role? **

Finnish Speaking EA Gaming Support Agent

The person in this position will work in a team environment to support EA�s customers with billing enquiries, reporting foul play or behaviour in social online gaming, and technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone and email in a timely and efficient manner. You may be required to handle English language calls/emails as per business needs.

Electronic Arts is a leading developer, publisher, marketer and distributor of video games. Recognised as one of the leading names in the gaming industry, EA have developed some of the world�s most popular games and game franchises. EA currently supports all major gaming platforms.

Concentrix currently handles enquiries regarding a number of EA games including popular Windows PC real time strategy game BattleForge, web browser online strategy game Lord of Ultima, casual mini-games website Pogo, children�s favourite Littlest Pet Shop Online and the Need for Speed Franchise. Concentrix also provide support for EA console games.

Candidates should...

� Be able to demonstrate a keen interest and passion for gaming
� Be fluent in written and spoken English & Finnish
� Have 6 months outstanding customer service experience in a service driven environment
� Be able to demonstrate expertise with internet, internet application and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics (hardware, graphic cards, memory boards and hard drives)
� Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale
� Have the ability to multitask, plan and prioritise workload
� Have excellent communication skills both verbal and written
� Demonstrate resilience and ability to work on own initiative
� Demonstrate problem solving and troubleshooting skills
� Demonstrate ownership and accountability to achieve deadlines and targets

** What are the BENEFITS of working for EA at Concentrix? **

� Extremely competitive salary
� Concentrix provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Generous Holidays � 22 days plus 6 statutory days & birthday day off
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free cakes and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and Concentrix events

What is the Salary?

£7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted).
Please note that the salaries in Concentrix reflect the much lower cost of living in Belfast. They facilitate an extremely comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast.

What are the hours of work?

40 Hours per week on a rotational shift pattern from Monday to Sunday

9am � 10pm . However, your Department�s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.

What is the training like?

Training will be conducted over 2 weeks. It will consist of acquiring knowledge of how EA operates as a company, as well as technical and product knowledge, required for the position.

Does Concentrix offer a relocation package?

For those that are relocating, we offer a fantastic package:

Travel costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation
We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...
Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transportation within Belfast is also first class with three airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.
Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible! Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

To find out more about this fantastic city, please visit http://www.gotobelfast.com/default.aspx

We look forward to receiving your application soon!

Swedish Speaking Language Testers

Title: Swedish Speaking Language Testers
Salary: Competitive
Location: United Kingdom, London, West London, Chiswick
Languages: Swedish
Posted: 11th May 2012

required at SEGA Europe

We are currently looking to recruit Danish Speaking Language Testers to join our Language Development Services Team. Employment will be on a zero hours contact.

These roles are entry-level positions and are aimed at gamers with language skills who would like to enter the games industry but who are finding it difficult to gain experience.

There are 2 shift patterns currently available in the Language Development Services Department. The Early Shift runs from 7.30am to 3.00pm and the Late Shift runs from Monday to Friday, 3.00pm to 10.30pm (35 hours per week).

KEY RESPONSIBILITIES:

� Carry out specific checks in a consistent and thorough manner as part of a structured test plan

� Ensure that all problems and bugs recorded are done so in an efficient and informative manner

� Write up bug reports to the high standard required by SEGA Europe. This includes using correct naming conventions and displaying a concise style of writing whilst ensuring that all the necessary information (what the bug is, how to recreate it, etc.) is contained within the report

� Use investigative skills to find problems, whilst continuing to complete tasks set by the Language Team Lead or Language Assistant Team Lead.

KNOWLEDGE, SKILLS AND EXPERIENCE:

� Clear and concise communicator both written and verbally in English, and in the language you are contracted to test for
� High proficiency of spelling and grammar in both English and the language you are contracted to test for
� Experienced games player, including the ability to familiarise with game-play elements rapidly
� An ability to recognise and analyse the inadequacies of an implemented system in a product
� Computer literate (Competent PC skills)
� Detail conscious
� Amiable and approachable
� Pro-activeness to think ahead and identify tasks that need to be carried out and the motivation to complete these on own initiative
� Ability to plan and carry out work when unsupervised
� Excellent ability in the use Word, Excel and Outlook.

NB - Please click APPLY below to download your application form which you will need to complete and return

Please note that we are only able to consider applications from people who have submitted both a completed application form and CV.

Danish Speaking Language Testers

Title: Danish Speaking Language Testers
Salary: Competitive
Location: United Kingdom, London, West London
Languages: English, Danish
Posted: 11th May 2012

We are currently looking to recruit Danish Speaking Language Testers to join our Language Development Services Team. Employment will be on a zero hours contact.

These roles are entry-level positions and are aimed at gamers with language skills who would like to enter the games industry but who are finding it difficult to gain experience.

There are 2 shift patterns currently available in the Language Development Services Department. The Early Shift runs from 7.30am to 3.00pm and the Late Shift runs from Monday to Friday, 3.00pm to 10.30pm (35 hours per week).

KEY RESPONSIBILITIES:

� Carry out specific checks in a consistent and thorough manner as part of a structured test plan
� Ensure that all problems and bugs recorded are done so in an efficient and informative manner
� Write up bug reports to the high standard required by SEGA Europe. This includes using correct naming conventions and displaying a concise style of writing whilst ensuring that all the necessary information (what the bug is, how to recreate it, etc.) is contained within the report
� Use investigative skills to find problems, whilst continuing to complete tasks set by the Language Team Lead or Language Assistant Team Lead.

KNOWLEDGE, SKILLS AND EXPERIENCE:

� Clear and concise communicator both written and verbally in English, and in the language you are contracted to test for
� High proficiency of spelling and grammar in both English and the language you are contracted to test for
� Experienced games player, including the ability to familiarise with game-play elements rapidly
� An ability to recognise and analyse the inadequacies of an implemented system in a product
� Computer literate (Competent PC skills)
� Detail conscious
� Amiable and approachable
� Pro-activeness to think ahead and identify tasks that need to be carried out and the motivation to complete these on own initiative
� Ability to plan and carry out work when unsupervised
� Excellent ability in the use Word, Excel and Outlook.

Please click APPLY below to download your application form

Please note that we are only able to consider applications from people who have submitted both a completed application form and CV.

Norwegian Speaking Language Testers

Title: Norwegian Speaking Language Testers
Salary: Competitive
Location: United Kingdom, London, West London, Chiswick
Languages: Norwegian
Posted: 11th May 2012

We are currently looking to recruit Norwegian Speaking Language Testers to join our Language Development Services Team. Employment will be on a zero hours contact.

These roles are entry-level positions and are aimed at gamers with language skills who would like to enter the games industry but who are finding it difficult to gain experience.

There are 2 shift patterns currently available in the Language Development Services Department. The Early Shift runs from 7.30am to 3.00pm and the Late Shift runs from Monday to Friday, 3.00pm to 10.30pm (35 hours per week).

KEY RESPONSIBILITIES:

� Carry out specific checks in a consistent and thorough manner as part of a structured test plan

� Ensure that all problems and bugs recorded are done so in an efficient and informative manner

� Write up bug reports to the high standard required by SEGA Europe. This includes using correct naming conventions and displaying a concise style of writing whilst ensuring that all the necessary information (what the bug is, how to recreate it, etc.) is contained within the report

� Use investigative skills to find problems, whilst continuing to complete tasks set by the Language Team Lead or Language Assistant Team Lead.

KNOWLEDGE, SKILLS AND EXPERIENCE:

� Clear and concise communicator both written and verbally in English, and in the language you are contracted to test for
� High proficiency of spelling and grammar in both English and the language you are contracted to test for
� Experienced games player, including the ability to familiarise with game-play elements rapidly
� An ability to recognise and analyse the inadequacies of an implemented system in a product
� Computer literate (Competent PC skills)
� Detail conscious
� Amiable and approachable
� Pro-activeness to think ahead and identify tasks that need to be carried out and the motivation to complete these on own initiative
� Ability to plan and carry out work when unsupervised
� Excellent ability in the use Word, Excel and Outlook.

NB - Please click APPLY below to download your application form which you will need to complete and return

Please note that we are only able to consider applications from people who have submitted both a completed application form and CV.

Finnish Speaking EA Gaming Agent

Title: Finnish Speaking EA Gaming Agent
Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, Finnish
Posted: 7th May 2012

Concentrix is a leader in providing platforms, people and services to support high-value interactions at every stage of the customer lifecycle. We work with some of the world's leading companies, providing sales, marketing services, print and fulfilment, customer and technical support that help grow their business and increase customer satisfaction. With locations in Asia, Europe, Latin America, and the US and supporting over 31 languages, we give our clients the global reach essential for business success.

** What is the role? **

Finnish Speaking EA Gaming Support Agent

The person in this position will work in a team environment to support EA�s customers with billing enquiries, reporting foul play or behaviour in social online gaming, and technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone and email in a timely and efficient manner. You may be required to handle English language calls/emails as per business needs.

Electronic Arts is a leading developer, publisher, marketer and distributor of video games. Recognised as one of the leading names in the gaming industry, EA have developed some of the world�s most popular games and game franchises. EA currently supports all major gaming platforms.

Concentrix currently handles enquiries regarding a number of EA games including popular Windows PC real time strategy game BattleForge, web browser online strategy game Lord of Ultima, casual mini-games website Pogo, children�s favourite Littlest Pet Shop Online and the Need for Speed Franchise. Concentrix also provide support for EA console games.

Candidates should...

� Be able to demonstrate a keen interest and passion for gaming
� Be fluent in written and spoken English & Finnish
� Have 6 months outstanding customer service experience in a service driven environment
� Be able to demonstrate expertise with internet, internet application and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics (hardware, graphic cards, memory boards and hard drives)
� Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale
� Have the ability to multitask, plan and prioritise workload
� Have excellent communication skills both verbal and written
� Demonstrate resilience and ability to work on own initiative
� Demonstrate problem solving and troubleshooting skills
� Demonstrate ownership and accountability to achieve deadlines and targets

** What are the BENEFITS of working for EA at Concentrix? **

� Extremely competitive salary
� Concentrix provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Generous Holidays � 22 days plus 6 statutory days & birthday day off
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free cakes and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and Concentrix events

What is the Salary?

£7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted).
Please note that the salaries in Concentrix reflect the much lower cost of living in Belfast. They facilitate an extremely comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast.

What are the hours of work?

40 Hours per week on a rotational shift pattern from Monday to Sunday

9am � 10pm . However, your Department�s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.

What is the training like?

Training will be conducted over 2 weeks. It will consist of acquiring knowledge of how EA operates as a company, as well as technical and product knowledge, required for the position.

Does Concentrix offer a relocation package?

For those that are relocating, we offer a fantastic package:

Travel costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation
We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...
Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transportation within Belfast is also first class with three airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.
Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible! Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

To find out more about this fantastic city, please visit http://www.gotobelfast.com/default.aspx

We look forward to receiving your application soon!

EA French Gaming Support Agent

Title: EA French Gaming Support Agent
Salary: Excellent
Location: United Kingdom, Northern Ireland, Belfast, BT1 3LP
Languages: English, French
Posted: 1st May 2012

Concentrix is a leader in providing platforms, people and services to support high-value interactions at every stage of the customer lifecycle. We work with some of the world's leading companies, providing sales, marketing services, print and fulfilment, customer and technical support that help grow their business and increase customer satisfaction. With locations in Asia, Europe, Latin America, and the US and supporting over 31 languages, we give our clients the global reach essential for business success.

** What is the role? **

French Speaking EA Gaming Support Agent

The person in this position will work in a team environment to support EA�s customers with billing enquiries, reporting foul play or behaviour in social online gaming, and technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone and email in a timely and efficient manner. You may be required to handle English language calls/emails as per business needs.

Electronic Arts is a leading developer, publisher, marketer and distributor of video games. Recognised as one of the leading names in the gaming industry, EA have developed some of the world�s most popular games and game franchises. EA currently supports all major gaming platforms.

Concentrix currently handles enquiries regarding a number of EA games including popular Windows PC real time strategy game BattleForge, web browser online strategy game Lord of Ultima, casual mini-games website Pogo, children�s favourite Littlest Pet Shop Online and the Need for Speed Franchise. Concentrix also provide support for EA console games.

Candidates should...

� Be able to demonstrate a keen interest and passion for gaming
� Be fluent in written and spoken English & French
� Be fluent in written and spoken French
� Have 6 months outstanding customer service experience in a service driven environment
� Be able to demonstrate expertise with internet, internet application and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics (hardware, graphic cards, memory boards and hard drives)
� Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale
� Have the ability to multitask, plan and prioritise workload
� Have excellent communication skills both verbal and written
� Demonstrate resilience and ability to work on own initiative
� Demonstrate problem solving and troubleshooting skills
� Demonstrate ownership and accountability to achieve deadlines and targets

** What are the BENEFITS of working for EA at Concentrix? **

� Extremely competitive salary
� Concentrix provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Generous Holidays � 22 days plus 6 statutory days & birthday day off
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free cakes and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and Concentrix events

What is the Salary?

£7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted).
Please note that the salaries in Concentrix reflect the much lower cost of living in Belfast. They facilitate an extremely comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast.

What are the hours of work?

40 Hours per week on a rotational shift pattern from Monday to Sunday

9am � 10pm . However, your Department�s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.

What is the training like?

Training will be conducted over 2 weeks. It will consist of acquiring knowledge of how EA operates as a company, as well as technical and product knowledge, required for the position.

Does Concentrix offer a relocation package?

For those that are relocating, we offer a fantastic package:

Travel costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation
We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...
Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transportation within Belfast is also first class with three airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.
Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible! Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

To find out more about this fantastic city, please visit http://www.gotobelfast.com/default.aspx

We look forward to receiving your application soon!

Portuguese Speaking Language Testers

Title: Portuguese Speaking Language Testers
Salary: Competitive
Location: United Kingdom, London, West London, Chiswick
Languages: Portuguese
Posted: 11th May 2012

We are currently looking to recruit Portuguese Speaking Language Testers to join our Language Development Services Team. Employment will be on a zero hours contact.

These roles are entry-level positions and are aimed at gamers with language skills who would like to enter the games industry but who are finding it difficult to gain experience.

There are 2 shift patterns currently available in the Language Development Services Department. The Early Shift runs from 7.30am to 3.00pm and the Late Shift runs from Monday to Friday, 3.00pm to 10.30pm (35 hours per week).

KEY RESPONSIBILITIES:

� Carry out specific checks in a consistent and thorough manner as part of a structured test plan

� Ensure that all problems and bugs recorded are done so in an efficient and informative manner

� Write up bug reports to the high standard required by SEGA Europe. This includes using correct naming conventions and displaying a concise style of writing whilst ensuring that all the necessary information (what the bug is, how to recreate it, etc.) is contained within the report

� Use investigative skills to find problems, whilst continuing to complete tasks set by the Language Team Lead or Language Assistant Team Lead.

KNOWLEDGE, SKILLS AND EXPERIENCE:

� Clear and concise communicator both written and verbally in English, and in the language you are contracted to test for
� High proficiency of spelling and grammar in both English and the language you are contracted to test for
� Experienced games player, including the ability to familiarise with game-play elements rapidly
� An ability to recognise and analyse the inadequacies of an implemented system in a product
� Computer literate (Competent PC skills)
� Detail conscious
� Amiable and approachable
� Pro-activeness to think ahead and identify tasks that need to be carried out and the motivation to complete these on own initiative
� Ability to plan and carry out work when unsupervised
� Excellent ability in the use Word, Excel and Outlook.

NB - Please click APPLY below to download your application form which you will need to complete and return

Please note that we are only able to consider applications from people who have submitted both a completed application form and CV.

Dutch Speaking Technical Support

Title: Dutch Speaking Technical Support
Salary: £7.08 per hour
Location: United Kingdom, North East, Teesside, TS25 1NN
Languages: English, Dutch
Posted: 8th May 2012

Principal Responsibilities:
� Must be language speaker
� Answering customer queries in a professional manner
� Entering and recording activities and actions in a computerised system
� Working with internal teams to understand, reproduce and resolve technical issues
� Maintaining contact with customer through the complete process until resolution
� Familiarity with the processes of customer support for entering, tracking and resolving of issues
� Proactive methodology to identify and flag potential issues
� High level of dedication to the customer
� Handling email to respond to customers queries
� Providing the best solutions to the technical problem
� Maintain good first time resolution percentage

German Territory Manager

Title: German Territory Manager
Salary: £45K + Relocation + Benefits
Location: Gibraltar, Gibraltar
Languages: English, German
Posted: 15th May 2012

To increase net revenues in Germany through the development of the Company brand, increasing player numbers and average player values and ensuring that all fixed and variable costs are managed to maximise business efficiency. Ensure that the product set offered to the customer base is focused to maximise return across all delivery channels.

KEY RESPONSIBILITIES
� To manage the profit and loss account for the German region against target � ensuring that areas of under-performance are addressed as required
� To deliver fast and accurate issue diagnosis and resolution � identifying, analysing and addressing potential issues � building on existing knowledge with information and input from others to develop effective business solutions
� Review competitor activity across the region ensuring product competitiveness and any external changes that may impact our market share, recommending actions as necessary
� Ensure that all products are delivered to the highest standard across all channels and that it is properly localised and maintained at all times through continual co-ordination with external marketing partner and internal IT, web and mobile product teams
� Work with the Product Managers to ensure that the sports, casino and poker products are properly targeted to the German market
� Plan and review marketing initiatives with external marketing partner to ensure that we continue to drive new customer acquisition. Liaise with both external marketing partner and internal marketing teams to increase retention rates and run successful reactivation campaigns
� Collaborate with the VIP team to ensure that net revenues are maximised from this customer group
� Continually review the cost drivers of the German business ensuring that all costs are incurred to deliver net direct benefit to the German profit and loss account
� Act as the intermediary between the business and operations and the external marketing partner to build relationship, ensure proper communication is maintained and business initiatives are implemented effectively
� Manage other third party relationships in-country and as the business requires
� Support and help drive Affiliate driven revenue and profit in this territory
� Be innovative and forward thinking in strategic and operational planning to ensure maximum ROI

SKILLS, KNOWLEDGE & EXPERIENCE
� Self motivated and goal driven
� Be able to work entirely on their own initiative to deliver objectives as required
� Proven experience of managing a business P&L account
� A minimum of 2 years experience within the betting and gaming industry, ideally within a similar role
� A proven track record of developing and expanding a business
� Be a strong communicator across all levels with good interpersonal skills
� Fluent in both written and spoken German and English
� Have excellent time management, administrative and multi-tasking skills
� Sport knowledge will be considered an advantage
� Previous team management experience will be considered an advantage

Fraud Assistant with Translation Duties - Flemish with French and /or English

Title: Fraud Assistant with Translation Duties - Flemish with French and /or English
Salary: £20K-£25K
Location: Gibraltar, Gibraltar
Languages: English, French, Flemish
Posted: 15th May 2012

General Tasks
- Translate our website and promotion materials into your first language.
- Applicant should be flexible in their ability to work and contactable for urgent translations.
- Able to multi task in different roles.
- Able to work as part of a team as well as unsupervised.
- Knowledge/Experience of poker variations is required.
- Investigate security issues involving players, e.g. checking play, detecting/ recognising Collusion, Chip Dumping, All-in Abuse, Chat abuse etc.
- Maintain high level of work efficiency among fraud agents through analysis.
- Overseeing the operation of Real Money Games
- Monitoring new account sign ups
- Monitoring incoming and outgoing transactions for fraudulent activity
- Checking and verifying customer verification documents for authenticity
- Communicating with fraudsters and genuine cardholders
- Determine whether the account should be blocked or not based on the information gathered in researching past transaction history and probability of fraud
- Collusion and money laundering investigations

French Speaking Technical Advisor

Title: French Speaking Technical Advisor
Salary: £7.08 per hour
Location: United Kingdom, North East, Teesside, TS25 1NN
Languages: English, French
Posted: 8th May 2012

Principal Responsibilities:
� Must be language speaker
� Answering customer queries in a professional manner
� Entering and recording activities and actions in a computerised system
� Working with internal teams to understand, reproduce and resolve technical issues
� Maintaining contact with customer through the complete process until resolution
� Familiarity with the processes of customer support for entering, tracking and resolving of issues
� Proactive methodology to identify and flag potential issues
� High level of dedication to the customer
� Handling email to respond to customers queries
� Providing the best solutions to the technical problem
� Maintain good first time resolution percentage

German Speaking Technical Advisor

Title: German Speaking Technical Advisor
Salary: £7.08 per hour
Location: United Kingdom, North East, Teesside, TS25 1NN
Languages: German
Posted: 8th May 2012

Principal Responsibilities:
� Must be language speaker
� Answering customer queries in a professional manner
� Entering and recording activities and actions in a computerised system
� Working with internal teams to understand, reproduce and resolve technical issues
� Maintaining contact with customer through the complete process until resolution
� Familiarity with the processes of customer support for entering, tracking and resolving of issues
� Proactive methodology to identify and flag potential issues
� High level of dedication to the customer
� Handling email to respond to customers queries
� Providing the best solutions to the technical problem
� Maintain good first time resolution percentage

Roles are to start ASAP.

Working pattern will be 11am - 8pm Monday to Friday

Bilingual Customer Service, Sales & VIP Advisors - Online Gaming - Gibraltar

Title: Bilingual Customer Service, Sales & VIP Advisors - Online Gaming - Gibraltar
Salary: £17 - £23,000
Location: Spain, Andalucía, Málaga
Languages: Danish, Dutch, Finnish, German, Italian, Swedish
Posted: 1st May 2012

Castle Hill are recruiting for German, Dutch, Swedish, Finnish, Danish, Italian, Greek, Chinese, Romanian Customer Advisors

Graduate Bilingual Careers - English speaking German, Swedish, Finnish, Danish, Italian, Greek, Chinese Customer Service & VIP Agents needed urgently to work in the Online Gaming industry in Gibraltar / Southern Spain - Relocation packages included!

CUSTOMER SERVICE REPRESENTATVES CSRs) will be experienced service specialists supporting customers via chat, email and/or phones. The CSRs will be required to provide innovative and exceptional customer experience. As a key member of the team, you are expected to maintain our client�s culture of excellence and commitment to quality in every aspect of your work and display an unparalleled understanding of our client�s online games.

SALES AGENTS will ideally need to have some sales experience, and be comfortable working to sales targets and KPI's. You will be contacting warm leads, and offering rewards & bonuses, and also helping customers with enquries.

VIP AGENTS and ACCOUNT MANAGERS will be experienced in dealing with corporate or VIP customers, or have worked in a B2B sales environment. Only the most outstanding communicators will be considered for these high level positions, and fast-track career progression will be provided for the successful candidates.

ONLINE GAMING:

Online Gaming is a multi-million pound, fast paced and constantly evolving industry. Many IT, Marketing and Management professionals are attracted to careers within online gaming, and you don�t have to be a passionate gambler or gamer to build a career; opportunities are open to anyone who has the talent and experience. It is also never too late to enter a career in the challenging world of online gaming, as industry professionals are judged on their skills and experience related to their job, and those with a background in a wide range of commercial sectors will be considered for employment.

BENEFITS OF LIVING IN GIBRALTAR / SOUTHERN SPAIN:

� 300 days of sunshine per year
� Easily accessible to the rest of Europe from Gibraltar and Malaga airports
� Close to Marbella, Seville, Granada, Cadiz, Rhonda, Tarifa.
� Skiing at Sierra Nevada within 3 hours drive
� Relaxed and social way of life
� Multicultural communities in Gibraltar and surrounding areas
� Great for food lovers with a huge variety of restaurants, tapas bars and food markets
� Lots of festivals and community events all year round
� Low cost of living in Spain, with a huge selection of accommodation and areas to live
� Free Sport in Gibraltar � Football, Tennis, Paddle, Swimming
� Excellent English speaking schools in Gibraltar

RESPONSIBILITIES

� Provide first contact resolution of customer issues via chat, e-mail and/or phones
� Troubleshoot and handle the most complicated and sensitive of customer inquiries
� Deliver timely and accurate responses to customer questions and requests as determined by internal SLAs
� Take personal ownership of customer requests and provide our clients world-class level of support
� Maintain accountability for accurate and timely assistance to our customers.
� Maintain security and confidentiality of internal information and customer/account information
� Escalate and communicate any customer well-being issues

REQUIREMENTS:

� Minimum 1-2 years experience working in a Customer Service or sales environment
� Excellent Customer Service skills with proven quality track record
� Verbal and written fluency in English & one other language
� Team player with a positive attitude
� Ability to handle stressful situations
� Willingness to be flexible
� Results orientated

Relocation packages will be offered to successful candidates. Please send your CV to receive free information packs for working in the online gaming industry and relocating to Gibraltar / Southern Spain.

Marketing, CRM, Retentions & Affiliate Executives x 10 (Casino, Games, Bingo, Sportsbook)

Title: Marketing, CRM, Retentions & Affiliate Executives x 10 (Casino, Games, Bingo, Sportsbook)
Salary: £21000 - £28000
Location: Spain, Andalucía, Málaga
Languages: English, German, Swedish
Posted: 1st May 2012

Marketing, CRM, Retentions & Affiliate Executives x 10 (Casino, Games, Bingo, Sportsbook)
Up to £28,000 + benefits + relocation.

Our clients, some of the most prestigious and famous Online Gaming brands, are looking for Marketing and CRM executives to join their dynamic teams in Gibraltar, Southern Spain.

Online Gaming:

Online Gaming is a multi-million pound, fast paced and constantly evolving industry. Many IT, Marketing and Management professionals are attracted to careers within online gaming, and you don�t have to be a passionate gambler or gamer to build a career; opportunities are open to anyone who has the talent and experience. It is also never too late to enter a career in the challenging world of online gaming, as industry professionals are judged on their skills and experience related to their job, and those with a background in a wide range of commercial sectors will be considered for employment.

Benefits of living in Gibraltar / Southern Spain:

� 300 days of sunshine per year
� Easily accessible to the rest of Europe from Gibraltar and Malaga airports
� Close to Marbella, Seville, Granada, Cadiz, Rhonda, Tarifa.
� Skiing at Sierra Nevada within 3 hours drive
� Relaxed and social way of life
� Multicultural communities in Gibraltar and surrounding areas
� Great for food lovers with a huge variety of restaurants, tapas bars and food markets
� Lots of festivals and community events all year round
� Low cost of living in Spain, with a huge selection of accommodation and areas to live
� Free Sport in Gibraltar � Football, Tennis, Paddle, Swimming
� Excellent English speaking schools in Gibraltar

Requirements
� Degree educated, ideally in a relevant subject, Marketing or Business studies for example.
� At least 2-3 years marketing or CRM experience
� Highly analytical
� Excellent communication skills
� Results driven and able to work under pressure
� Excellent attention to detail
� Strong Excel skills

If you would like to discuss the various current marketing opportunities, please email your CV today.

Marketing, CRM, Retentions & Affiliate Executives x 10 (Casino, Games, Bingo, Sportsbook)

Title: Marketing, CRM, Retentions & Affiliate Executives x 10 (Casino, Games, Bingo, Sportsbook)
Salary: £21000 - £28000
Location: Gibraltar, Gibraltar
Languages: English, German, Swedish
Posted: 1st May 2012

Marketing, CRM, Retentions & Affiliate Executives x 10 (Casino, Games, Bingo, Sportsbook)
Up to £28,000 + benefits + relocation.

Our clients, some of the most prestigious and famous Online Gaming brands, are looking for Marketing and CRM executives to join their dynamic teams in Gibraltar, Southern Spain.
Online Gaming:

Online Gaming is a multi-million pound, fast paced and constantly evolving industry. Many IT, Marketing and Management professionals are attracted to careers within online gaming, and you don�t have to be a passionate gambler or gamer to build a career; opportunities are open to anyone who has the talent and experience. It is also never too late to enter a career in the challenging world of online gaming, as industry professionals are judged on their skills and experience related to their job, and those with a background in a wide range of commercial sectors will be considered for employment.

Benefits of living in Gibraltar / Southern Spain:

� 300 days of sunshine per year
� Easily accessible to the rest of Europe from Gibraltar and Malaga airports
� Close to Marbella, Seville, Granada, Cadiz, Rhonda, Tarifa.
� Skiing at Sierra Nevada within 3 hours drive
� Relaxed and social way of life
� Multicultural communities in Gibraltar and surrounding areas
� Great for food lovers with a huge variety of restaurants, tapas bars and food markets
� Lots of festivals and community events all year round
� Low cost of living in Spain, with a huge selection of accommodation and areas to live
� Free Sport in Gibraltar � Football, Tennis, Paddle, Swimming
� Excellent English speaking schools in Gibraltar

Requirements
� Degree educated, ideally in a relevant subject, Marketing or Business studies for example.
� At least 2-3 years marketing or CRM experience (ideally within the online gaming industry)
� Highly analytical
� Excellent communication skills
� Results driven and able to work under pressure
� Excellent attention to detail
� Strong Excel skills

If you would like to discuss the various current marketing opportunities, please email your CV today.

French Localisation Games Tester

Title: French Localisation Games Tester
Salary: £6.85 per hour
Location: United Kingdom, Scotland, Glasgow Area, G3 8EP
Languages: French, German, Italian
Posted: 30th Apr 2012

Are you a keen gamer?
Are you passionate about language?
Are you verbal and literate in French, Italian, German, Spanish, Brazilian Portuguese, Turkish, Dutch, Swedish, Danish, Korean, Japanese, Thai, Traditional Chinese or Simplified Chinese?
Do you want a fun and relaxed working environment?

If you answered yes to all of these questions, then e4e wants to hear from you!

We run ongoing recruitment which identifies suitable candidates who we can contact when projects are available.

Job Description
Have you ever played a game and been frustrated by poor or incomplete translation, supposed jokes, cultural references that were out of place? Well this is your chance to a made real difference in making games more suitable for their target audiences. We want you to bring your passion for both games and language. Localisation testing involves performing language checks on a range of games for a variety of platforms including PC, Xbox 360, PS3, Wii, PSP, DS and various mobile phones.

Main Duties
- Identifying spelling, grammar, punctuation and other language errors
- Identifying cultural issues
- Logging details of errors/issues found and providing suggestions for improvements
- Ad hoc translation

Person Specification
- Native level fluency in French, Italian, German, Spanish, Brazilian Portuguese, Turkish, Dutch, Swedish, Danish, Korean, Japanese, Thai, Traditional Chinese and Simplified Chinese
- Strong English language skills
- Strong cultural understanding of English and the language you are applying for
- Enthusiastic gamer � experience of at least one current platform
- Great team worker
- Excellent attention to detail
- Ability to communicate clearly and concisely
- Previous experience, particularly in console submission processes will be a distinct advantage but isn�t essential

Contract Details
- As we operate on a project by project basis, this role is offered on a casual basis
- Up to 40 hours per week, mainly Monday to Friday 8am to 5pm or 5:30pm to 2am but flexibility is required
- Overtime pay at time and a half
- Pro-rated holidays

How to Apply
Please send a CV and covering letter to ukrecruitment@e4e.com. Make sure you include the following details or we won�t be able to assess your application:
- Language you are applying for
- Details of your gaming and language experience
- Details of your right to work in the UK
- Details of any days/times you�re not available to work

It would also be helpful if you are local to Glasgow or within commutable distance to our Glasgow site, as no relocation packages are available and this position starts soon.

Game Tester (m/f)

Title: Game Tester (m/f)
Salary: 1.850 � per month plus travel expenses plus meal allowance per diem
Location: Germany, 60528 Frankfurt
Languages: Dutch, French, Russian
Posted: 14th May 2012

For Nintendo, one of the world market leaders in Videogames located in Frankfurt am Main (Germany), we are looking for:

Computer and Video Games Testers (m/f)

Testing not yet released games, finding bugs in text, graphics and gameplay will be the main tasks connected to the position.
We are permanently looking for testers in one of the following languages:

English, French, Italian, Spanish, DUTCH, German, RUSSIAN, PORTUGUESE, (languages in capital letters are most urgent)

Proofreaders and Translators are welcome, too! Different and better conditions, of course.

You are:

� at least 18 years old and a passionate game player
� in perfect knowledge of the grammar and orthography of your most fluent language
� equipped with very good English skills (English is the communication language in the company � you will have to be able to make yourself understood spoken and written)
� a �bug-finder� who will find inconsistencies and mistakes in the games which are not very obvious and difficult to create
� a team-player
� prepared to work in Frankfurt/Main
(note: home office is not possible!)

We offer:

� an attractive payment (min. 1.400 � net per month - after taxes)
� an indefinite work contract
� working with people from different European countries
� assistance in organisational affairs and professional support from our team
� German courses after work - free for our employees, of course

Danish Speaking Gaming Agent

Title: Danish Speaking Gaming Agent
Salary: £15500 Per Annum + relocation assistance
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, Danish
Posted: 18th May 2012

Danish Speaking Gaming Agent. Salary £15,500 and relocation assistance,

What is the role

The person in this position will work in a team environment support gaming customers with billing enquiries, reporting foul play or behaviour in social online gaming, and technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone and email in a timely and efficient manner.

What are the Essential Criteria

Candidates should...

� Be able to demonstrate a keen interest and passion for gaming

� Be fluent in written and spoken English

� Be fluent in written and spoken Danish

� Have 6 months outstanding customer service experience in a service driven environment

� Be able to demonstrate expertise with internet, internet application and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics (hardware, graphic cards, memory boards and hard drives)

� Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale � Have the ability to multitask, plan and prioritise workload

� Have excellent communication skills both verbal and written

� Demonstrate resilience and ability to work on own initiative

� Demonstrate problem solving and troubleshooting skills

What is the Salary£ £7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted).

Gaming Community Coordinator with Fluent Dutch

Title: Gaming Community Coordinator with Fluent Dutch
Salary: Up to 25,000 + outstanding benefits
Location: United Kingdom, East Anglia, Cambridgeshire, Cambridge
Languages: Dutch
Posted: 18th May 2012

Dutch Speaking Games Community Coordinator � Creative Digital Entertainment and Gaming Agency � Cambridge
Job Reference CV011306
Salary Competitive

Basic Salary up to £25,000 + Outstanding benefits, including: including annual bonus, private health care and gym membership

LRS (Language Recruitment Services) is currently seeking a Dutch Speaking Gaming Community Coordinator, ideally, with experience in the gaming or digital entertainment sector, however talented candidates from other sectors will also be considered. You will be working for a funky creative digital entertainment agency based in Cambridge

Our client is a Creative Digital Entertainment and Gaming Agency creating a selection of amazing online games

Dutch Speaking Gaming Games Community Coordinator Duties:

� Continuous engagement with the players� community
� Completion of community based projects as required
� Supporting Marketing, PR and the Development teams in releasing high quality content
� Reporting on consumer trends and feedback
� Participation in events - planning, support and attendance
� Managing workload efficiently and completing multiple projects to deadline

Dutch Speaking Gaming Games Community Coordinator, in order to apply for this exciting role you will need to have:

� Fluency in the Dutch language, both written and verbal
� Previous experience in a similar community management role
� Good knowledge of Microsoft Windows/MS Office
� Knowledge of current social media trends

Dutch Speaking Gaming Games Community Coordinator / Dutch Speaking Gaming Games Community Coordinator / Dutch Speaking Gaming Games Community Coordinator /Dutch Speaking Gaming Games Community Coordinator:

Please send your CV in word format to the email address quoted, other formats will not be accepted
Thank you for applying to Language Recruitment Services, the Specialists in Language Recruitment.
Applications can only be accepted from individuals who are eligible to work in the UK
Please bear in mind that you may not hear from us immediately. Should your skills and qualifications be suitable for the position applied for (or similar positions), we will contact you as soon as possible. In the event there are no positions currently available that match your skills and qualifications, we may hold your details on our database and contact you in the future should a suitable vacancy arise.
LRS is an Equal Opportunities Employer

GERMAN SPEAKING GAMING AGENTS

Title: GERMAN SPEAKING GAMING AGENTS
Salary: £15,500
Location: United Kingdom, Northern Ireland, Belfast, BT2 8GD
Languages: English, German
Posted: 18th May 2012

German Speaking Gaming Agent. Salary £15,500 and relocation assistance,

What is the role

The person in this position will work in a team environment support gaming customers with billing enquiries, reporting foul play or behaviour in social online gaming, and technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone and email in a timely and efficient manner.

What are the Essential Criteria

Candidates should...

� Be able to demonstrate a keen interest and passion for gaming

� Be fluent in written and spoken English

� Be fluent in written and spoken German

� Have 6 months outstanding customer service experience in a service driven environment

� Be able to demonstrate expertise with internet, internet application and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics (hardware, graphic cards, memory boards and hard drives)

� Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale � Have the ability to multitask, plan and prioritise workload

� Have excellent communication skills both verbal and written

� Demonstrate resilience and ability to work on own initiative

� Demonstrate problem solving and troubleshooting skills

What is the Salary £7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted).

German Customer Support in one of World�s most beautiful locations � South Africqa

Title: German Customer Support in one of World�s most beautiful locations � South Africqa
Salary: competitive + benefits
Location: Africa
Languages: English, German
Posted: 21st May 2012

CAPE TOWN : CITY LIFE & THE MOST BEAUTIFUL BEACHES IN THE WORLD

Cape Town, South Africa has been voted the World�s 2nd Best Beach city in the world. Cape Town has everything a great city has to offer with something to do for everyone including theatres, shopping, music gigs, restaurants, bars, excellent nightlife, culture and much, much more.

This city has some extra special though, some of the most beautiful beaches in the world.
The African capital of cool sprawls on a peninsula that divides the icy Atlantic from the warmer Indian Ocean, putting some 20 beaches within striking distance. The Clifton beaches, known for the posh homes that overlook them and stellar sunset-viewing, are sheltered from the region�s strong trade winds by a mountainous ridge. Further north, the breeze is unleashed at surfing sweet spots Milnerton and Blouberg. Families favor the eastern False Bay coast for warmer water and tot-friendly tidal pools.

We are offering 3 Months Accommodation and free Visas for successful candidates.

PLEASE NOTE: All applicants should have a full driving license and higher education.

SO WHO CAN RELOCATE TO CAPE TOWN?

This employer is an online marketing company with a specialty in the Online Gaming and Betting industry is willing to provide Visas and long term positions for the following:

Native German Speaker
Also fluent in English
Outgoing and friendly personality
Excellent communicator
Would love to relocate to South Africa given the opportunity

THE JOB

As a German Customer Service Host you will be providing high quality customer service for German online betters and gamers. You will be answering any questions or queries they are experiencing through phone calls, emailing and also online communication.

PLEASE NOTE: These are urgent vacancies so immediate Skype interviews will be taking place in the coming days. Please apply ASAP to avoid disappointment as there is only 1 to 2 positions left.

Simply send CV to elainem[at]mgirecruitment.com or call Elaine on 0035318943023

Online Marketing Company now hiring German Speakers in South Africa

Title: Online Marketing Company now hiring German Speakers in South Africa
Salary: competitive + benefits
Location: Africa
Languages: English, German
Posted: 21st May 2012

Are you looking for something out of this world?
Are you looking for a fantastic job opportunity with a fantastic company and a fantastic location?

Well look no further!

We are looking for German speakers to provide customer support and advice to Players on Online Betting and Gaming sites.

PLEASE NOTE: All applicants should have a full driving license and higher education.

Location: Cape Town, South Africa (Visa Assistance Provided)
Position: German Customer Service
Industry: Online Betting and Gaming
Start Date: ASAP

COMPANY PROFILE

-An international outsourced marketing, customer relationship management and technology service provider.
-Specializing in online gaming customer assistance and support.
-Based in Cape Town, South Africa with over 330 people and service customers all over the world.
-They manage and promote brands, provide customer contact services and develop leading technology solutions.

GERMAN ONLINE GAMING / PLAYER CARE

-Providing support to German online gamers and players
-Responding to customer queries by telephone, email and online chats
-Customer relationship building and management as well as cross selling of products and services
-Excellent time management and adherence to schedule
-Performing extra tasks given by managers / shift supervisors as required
-Hosting of VIP players
-Translations onto/for websites or emails
Assistance in the planning and execution of the German player promotions

WHATS ON OFFER?
-Visa assistance that will entitle you to work up to 5 years in South Africa
-Relocation- 3 months accommodation in upmarket apartments
-Shift Allowance
-Quarterly performance related bonus
-Pension scheme provided by the company or additional money paid
-Discounted Private Medical Cover
-Meal vouchers

APPLICATION PROCESS

Simply send CV in to elainem[at]mgirecruitment.com or call Elaine on 0035318943023 for more information and with any questions.

Successful South African Call Centre Now Hiring Fluent Swedish Speakers

Title: Successful South African Call Centre Now Hiring Fluent Swedish Speakers
Salary: competitive + benefits
Location: Africa
Languages: English, Swedish
Posted: 21st May 2012

A new client is looking for fluent Swedish Speakers in Cape Town, South Africa. This company is expanding and growing their team at the moment so it really is an exciting time to be joining the company.

WHAT DOES THIS COMPANY DO?

The company is an expert in offering Call Centre solutions to International clients. Initially starting as an English Call Centre, it has grown into a Multi-Language Communications Centre also offering Risk Management and financial services.

Breaking in to International markets, they encourage a diverse community of different nationalities and cultures within the company. With multiple language capability, including English, Swedish, Danish, French, Italian, German, Greek and many more, we reach out to a global market.

WHO ARE WE LOOKING FOR?

We are looking for Fluent / Native / Near Native speakers to join the team.
All applicants should be fluent in both written and spoken English also.
Some experience in a call centre / customer service role would be a real advantage.

WHAT WE ARE OFFERING:

Excellent salaries, shift allowances, quarterly performance bonuses, meal vouchers, weekly massages, the first 3 months accommodation in upmarket apartments and 5 year Visa for South Africa.

Simply send your CV to elainem[at]mgirecruitment.com or call Elaine on 0035318943023 for more information and with any questions.

Best Beach and Surfing Location! Norwegian Customer Service Vacancies

Title: Best Beach and Surfing Location! Norwegian Customer Service Vacancies
Salary: competitive + benefits
Location: Africa
Languages: English, Norwegian
Posted: 21st May 2012

Are you looking for something out of this world?
Are you looking for a fantastic job opportunity with a fantastic company and a fantastic location?

Well look no further!

We are looking for Norwegian speakers to provide customer support and advice to Players on Online Betting and Gaming sites.

PLEASE NOTE: All applicants should have a full driving license and higher education.

Location: Cape Town, South Africa (Visa Assistance Provided)
Position: Norwegian Customer Service
Industry: Online Betting and Gaming
Start Date: ASAP

COMPANY PROFILE

An international outsourced marketing, customer relationship management and technology service provider.
Specializing in online gaming customer assistance and support.
Based in Cape Town, South Africa with over 330 people and service customers all over the world.
They manage and promote brands, provide customer contact services and develop leading technology solutions.

NORWEGIAN ONLINE GAMING / PLAYER CARE

Providing support to Norwegian online gamers and players
Responding to customer queries by telephone, email and online chats
Customer relationship building and management as well as cross selling of products and services
Excellent time management and adherence to schedule
Performing extra tasks given by managers / shift supervisors as required
Hosting of VIP players
Translations onto/for websites or emails
Assistance in the planning and execution of the Norwegian player promotions

WHATS ON OFFER?

Visa assistance that will entitle you to work up to 5 years in South Africa
Relocation- 3 months accommodation in upmarket apartments
Shift Allowance
Quarterly performance related bonus
Pension scheme provided by the company or additional money paid
Discounted Private Medical Cover
Meal vouchers

APPLICATION PROCESS

Simply send CV in to elainem[at]mgirecruitment.com or call Elaine on 0035318943023 for more information and with any questions.

Swedish customer Support � On-line Gaming - Move to South Africa

Title: Swedish customer Support � On-line Gaming - Move to South Africa
Salary: Attractive
Location: Africa, Cape Town
Languages: English, Swedish
Posted: 21st May 2012

My client:

*Our client is a leading outsourced online marketing company which has grown into the formidable service provider for market online gaming.
*The company focuses on the acquisition, retention and entertainment of customers.
*They provide marketing expertise in promoting brands, customer contact services and technical solutions all over the world.

Benefits:
*Excellent salary
*Extensive relocation package to South Africa (3 months free accommodation in upmarket apartments)
*Visa arrangements made by the employer
*Possibilities to move into marketing area
*Excellent opportunity with an on-line marketing company
*Long distance Recruitment process

Daily duties:
*Responding to customer queries by telephone, email and online chats
*Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment
*Processing pertinent information into relevant databases
*Completion of tasks assigned and problem solving during shift
*Customer relationship building and management as well as cross selling of products and services
*Make outgoing calls and execute outbound campaigns to identified customers

Requirements:

*Native level of Swedish and fluency in English
*Demonstrated literacy in MS Office
*Excellent communication and interpersonal skills
*Energetic, motivated and innovative
*Comfortable with online gaming industry

TO APPLY:
Call Deepak now on 00 353 18943010, or e-mail deepakk@mgirecruitment.com
For 100�s more multilingual jobs opportunities, please visit us www.mgirecruitment.com .

Who we are: M.G INTERNATIONAL, among Europe�s leading recruitment agencies. One of our consultants will be appointed to work with you so we can help you through the whole hiring process.
Our dedicated team is looking forward to meeting you!

Norwegian game support needed, this job is work and play!

Title: Norwegian game support needed, this job is work and play!
Salary: €23000 - €24000 per annum + Life insurance, bonus
Location: Ireland, Dublin Region
Languages: Norwegian
Posted: 21st May 2012

What is the role?
As a Norwegian game support you provide Norwegian customer service to the users of one of the biggest gaming brands in the world. Questions will relate to both hardware and software issues as well as game specific questions as well. As the gaming industry is constantly innovating you will receive ongoing training to stay up to date with the games and technology. The is an ideal role for someone who wants more than just a Norwegian technical support role or Norwegian customer support.

Who is our client?
Our client is a well known name in the B2B outsourcing industry and has acquired some great clients over the last couple of years. From Dublin they support various European accounts who all have shown growth over the last number of years; this company is a great step for people who are looking to build an international career and use their languages.

Who are we looking for?
You are a Norwegian native speaker with excellent English. You have some experience with providing Norwegian customer Service or Norwegian Helpdesk. You have no issues with learning new technologies and interested in playing games. You like to work for a global brandname and possibly develop an internal career with our client.

Where is the role based?
This job is based in Dublin and is ideal to reach by car or many of the major bus-routes! Dublin has lots to offer and is only a hop and skip away by plane from all major European cities. So if you are looking for a language job abroad, working in Dublin is the place to be.

Interview process and Salary
The company will conduct a multiple choice tech test and an interview. If you are abroad this will be done via phone and email. salary is EUR23500 + excellent benefits. Start-date is the 11th of June.

Finnish Customer Support - South Africa � Visa assistance

Title: Finnish Customer Support - South Africa � Visa assistance
Salary: Attractive
Location: Africa, Cape Town
Languages: English, Finnish
Posted: 21st May 2012

At the moment we are recruiting Finnish Customer Service/Marketing Representatives for a Multinational Company base in Cape Town, South Africa. The city will charm you with its liveliness, culture and variety of activities. You will be serving the Finnish market and we are mainly looking for candidates coming from this area.

The customer service host roles require more than just customer service and language skills. You would need to know your specific market as you would get involved in marketing activities. At later stages, there would be opportunities to apply internally for marketing roles.

Why apply?

� Long distance recruitment process (2 Skype interviews)
� Relocation (3 months accommodation paid)
� Full Training
� Permanent position
� Pension scheme and medical cover
� Visa organized and paid for by the company
� Excellent working conditions and career progression opportunity
� Multinational working environment
� Excellent starting salary
� Opportunity to work and live in amazing Cape Town!

Start date: June/July 2012
Your profile:

We are looking for candidates with Finnish and English and:

� University Degree
� Excellent communication skills, both spoken and written
� Dynamic, ready to learn, committed
� Experience in dealing with customers
� Must be a Team player
� Looking for a long term job opportunity
� Experience in finance would be an advantage
� Driving licence

Daily duties:

� Responding to customer queries by telephone, email and online chats
� Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment
� Processing pertinent information into relevant databases
� Completion of tasks assigned during shift
� Customer relationship building and management as well as cross selling of products and services
� Problem solving skills
� Handling and taking full responsibility for customer related queries
� Make outgoing calls and execute outbound campaigns to identified customers, e.g. welcome calls, failed purchasers, etc.
� Excellent time management and adherence to schedule
� Performing extra tasks given by managers / shift supervisors as required
� Hosting of VIP players
� Translations onto/for websites or emails
� Assistance in the planning and execution of the player promotions

Salary: Excellent + Full Relocation
Location: Cape Town, South Africa
Type: Permanent

To Apply:

Please call Joanna at 00353 1894 3013 for more information or send your CV to joannak@mgirecruitment.com

If this position is not for you check out http://www.mgirecruitment.com/ for 100�s more job opportunities or to register your CV should something more suitable arise.

Who we are: mgi recruitment, among Europe�s leading recruitment agencies. One of our consultants will be appointed to work with you so we can help you through the whole hiring process. Our dedicated team is looking forward to meeting you!

Swedish Customer Support for Online-Poker � Full relocation to South Africa paid

Title: Swedish Customer Support for Online-Poker � Full relocation to South Africa paid
Salary: Attractive
Location: Africa, Cape Town
Languages: English, Swedish
Posted: 21st May 2012

At the moment we are recruiting Customer Service/Marketing Representatives for a Multinational Company base in Cape Town, South Africa. The city will charm you with its liveliness, culture and variety of activities. You will be serving the Swedish market and we are mainly looking for candidates coming from this area.

Your profile:

We are looking for candidates with Swedish and English and:

� University Degree
� Excellent communication skills, both spoken and written
� Dynamic, ready to learn, committed
� Experience in dealing with customers
� Must be a Team player
� Looking for a long term job opportunity
� Experience in finance would be an advantage
� Driving licence

The customer service host roles require more than just customer service, and language skills. You would need to know your specific market as you would get involved in marketing activities. At later stages, there would be opportunities to apply internally for marketing roles.

Why apply?

� Long distance recruitment process (2 Skype interviews)
� Relocation (3 months accommodation paid)
� Full Training
� Permanent position
� Pension scheme and medical cover
� Visa organized and paid for by the company
� Excellent working conditions and career progression opportunity
� Multinational working environment
� Excellent starting salary
� Opportunity to work and live in amazing Cape Town!

Start date: June/July 2012
Daily duties:

� Responding to customer queries by telephone, email and online chats
� Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment
� Processing pertinent information into relevant databases
� Completion of tasks assigned during shift
� Customer relationship building and management as well as cross selling of products and services
� Problem solving skills
� Handling and taking full responsibility for customer related queries
� Make outgoing calls and execute outbound campaigns to identified customers, e.g. welcome calls, failed purchasers, etc.
� Excellent time management and adherence to schedule
� Performing extra tasks given by managers / shift supervisors as required
� Hosting of VIP players
� Translations onto/for websites or emails
� Assistance in the planning and execution of the player promotions

Salary: Excellent + Full Relocation
Location: Cape Town, South Africa
Type: Permanent

To Apply:

Please call Joanna at 00353 1894 3013 for more information or send your CV to joannak@mgirecruitment.com

If this position is not for you check out http://www.mgirecruitment.com/ for 100�s more job opportunities or to register your CV should something more suitable arise.

Who we are: mgi recruitment, among Europe�s leading recruitment agencies. One of our consultants will be appointed to work with you so we can help you through the whole hiring process. Our dedicated team is looking forward to meeting you!

German Customer Service � Relocate to beautiful South Africa

Title: German Customer Service � Relocate to beautiful South Africa
Salary: Attractive
Location: Africa, Cape Town
Languages: English, German
Posted: 21st May 2012

At the moment we are recruiting Customer Service/Marketing Representatives for a Multinational Company base in Cape Town, South Africa. The city will charm you with its liveliness, culture and variety of activities. You will be serving the German market and we are mainly looking for candidates coming from this area.

The customer service host roles require more than just customer service, and language skills. You would need to know your specific market as you would get involved in marketing activities. At later stages, there would be opportunities to apply internally for marketing roles.

Why apply?

� Long distance recruitment process (2 Skype interviews)
� Relocation (3 months accommodation paid)
� Full Training
� Permanent position
� Pension scheme and medical cover
� Visa organized and paid for by the company
� Excellent working conditions and career progression opportunity
� Multinational working environment
� Excellent starting salary
� Opportunity to work and live in amazing Cape Town!

Start date: June/July 2012
Your profile:

We are looking for candidates with German and English and:

� University Degree
� Excellent communication skills, both spoken and written
� Dynamic, ready to learn, committed
� Experience in dealing with customers
� Must be a Team player
� Looking for a long term job opportunity
� Experience in finance would be an advantage
� Driving licence

Daily duties:

� Responding to customer queries by telephone, email and online chats
� Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment
� Processing pertinent information into relevant databases
� Completion of tasks assigned during shift
� Customer relationship building and management as well as cross selling of products and services
� Problem solving skills
� Handling and taking full responsibility for customer related queries
� Make outgoing calls and execute outbound campaigns to identified customers, e.g. welcome calls, failed purchasers, etc.
� Excellent time management and adherence to schedule
� Performing extra tasks given by managers / shift supervisors as required
� Hosting of VIP players
� Translations onto/for websites or emails
� Assistance in the planning and execution of the player promotions

Salary: Excellent + Full Relocation
Location: Cape Town, South Africa
Type: Permanent

To Apply:

Please call Joanna at 00353 1894 3013 for more information or send your CV to joannak@mgirecruitment.com

If this position is not for you check out http://www.mgirecruitment.com/ for 100�s more job opportunities or to register your CV should something more suitable arise.

Who we are: mgi recruitment, among Europe�s leading recruitment agencies. One of our consultants will be appointed to work with you so we can help you through the whole hiring process. Our dedicated team is looking forward to meeting you!

Dutch Speaking Games Community Coordinator

Title: Dutch Speaking Games Community Coordinator
Salary: Up to 30,000 + outstanding benefits
Location: United Kingdom, East Anglia, Cambridgeshire, Cambridge
Languages: Dutch
Posted: 18th May 2012

Dutch Speaking Games Community Coordinator � Creative Digital Entertainment and Gaming Agency � Cambridge

Job Reference CV011306

Salary Competitive

Basic Salary up to £30,000 + Outstanding benefits, including: including annual bonus, private health care and gym membership

LRS (Language Recruitment Services) is currently seeking a Dutch Speaking Gaming Community Coordinator, ideally, with experience in the gaming or digital entertainment sector, however talented candidates from other sectors will also be considered. You will be working for a funky creative digital entertainment agency based in Cambridge

Our client is a Creative Digital Entertainment and Gaming Agency creating a selection of amazing online games

Dutch Speaking Gaming Games Community Coordinator Duties:

� Continuous engagement with the players�community
� Completion of community based projects as required
� Supporting Marketing, PR and the Development teams in releasing high quality content
� Reporting on consumer trends and feedback
� Participation in events - planning, support and attendance
� Managing workload efficiently and completing multiple projects to deadline

Dutch Speaking Gaming Games Community Coordinator, in order to apply for this exciting role you will need to have:

� Fluency in the Dutch language, both written and verbal
� Previous experience in a similar community management role
� Good knowledge of Microsoft Windows/MS Office
� Knowledge of current social media trends

Dutch Speaking Gaming Games Community Coordinator / Dutch Speaking Gaming Games Community Coordinator / Dutch Speaking Gaming Games Community Coordinator /Dutch Speaking Gaming Games Community Coordinator:

Please send your CV in word format to the email address quoted, other formats will not be accepted
Thank you for applying to Language Recruitment Services, the Specialists in Language Recruitment.
Applications can only be accepted from individuals who are eligible to work in the UK
Please bear in mind that you may not hear from us immediately. Should your skills and qualifications be suitable for the position applied for (or similar positions), we will contact you as soon as possible. In the event there are no positions currently available that match your skills and qualifications, we may hold your details on our database and contact you in the future should a suitable vacancy arise.
LRS is an Equal Opportunities Employer

German Customer Service for online gaming � Excellent opportunity to work and live for 1 y

Title: German Customer Service for online gaming � Excellent opportunity to work and live for 1 y
Salary: Excellent + Full relocation
Location: Africa, Cape Town
Languages: English, German
Posted: 21st May 2012

At the moment we are recruiting Customer Service/Marketing Representatives for a Multinational Company base in Cape Town, South Africa. The city will charm you with its liveliness, culture and variety of activities. You will be serving the German market and we are mainly looking for candidates coming from this area.

The customer service host roles require more than just customer service, and language skills. You would need to know your specific market as you would get involved in marketing activities. At later stages, there would be opportunities to apply internally for marketing roles.

Why apply?

� Long distance recruitment process (2 Skype interviews)
� Relocation (3 months accommodation paid)
� Full Training
� Permanent position
� Pension scheme and medical cover
� Visa organized and paid for by the company
� Excellent working conditions and career progression opportunity
� Multinational working environment
� Excellent starting salary
� Opportunity to work and live in amazing Cape Town!

Start date: June/July 2012
Your profile:

We are looking for candidates with German and English and:

� University Degree
� Excellent communication skills, both spoken and written
� Dynamic, ready to learn, committed
� Experience in dealing with customers
� Must be a Team player
� Looking for a long term job opportunity
� Experience in finance would be an advantage
� Driving licence

Daily duties:

� Responding to customer queries by telephone, email and online chats
� Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment
� Processing pertinent information into relevant databases
� Completion of tasks assigned during shift
� Customer relationship building and management as well as cross selling of products and services
� Problem solving skills
� Handling and taking full responsibility for customer related queries
� Make outgoing calls and execute outbound campaigns to identified customers, e.g. welcome calls, failed purchasers, etc.
� Excellent time management and adherence to schedule
� Performing extra tasks given by managers / shift supervisors as required
� Hosting of VIP players
� Translations onto/for websites or emails
� Assistance in the planning and execution of the player promotions

Salary: Excellent + Full Relocation
Location: Cape Town, South Africa
Type: Permanent

To Apply:

Please call Joanna at 00353 1894 3013 for more information or send your CV to joannak@mgirecruitment.com

If this position is not for you check out http://www.mgirecruitment.com/ for 100�s more job opportunities or to register your CV should something more suitable arise.

Who we are: mgi recruitment, among Europe�s leading recruitment agencies. One of our consultants will be appointed to work with you so we can help you through the whole hiring process. Our dedicated team is looking forward to meeting you!

Finnish Customer Service for online gaming � Excellent opportunity to work and live for in

Title: Finnish Customer Service for online gaming � Excellent opportunity to work and live for in
Salary: Excellent + Full relocation
Location: Africa, Cape Town
Languages: English, Finnish
Posted: 21st May 2012

At the moment we are recruiting Customer Service/Marketing Representatives for a Multinational Company base in Cape Town, South Africa. The city will charm you with its liveliness, culture and variety of activities. You will be serving the Finnish market and we are mainly looking for candidates coming from this area.

The customer service host roles require more than just customer service, and language skills. You would need to know your specific market as you would get involved in marketing activities. At later stages, there would be opportunities to apply internally for marketing roles.

Why apply?

� Long distance recruitment process (2 Skype interviews)
� Relocation (3 months accommodation paid)
� Full Training
� Permanent position
� Pension scheme and medical cover
� Visa organized and paid for by the company
� Excellent working conditions and career progression opportunity
� Multinational working environment
� Excellent starting salary
� Opportunity to work and live in amazing Cape Town!

Start date: June/July 2012
Your profile:

We are looking for candidates with Finnish and English and:

� University Degree
� Excellent communication skills, both spoken and written
� Dynamic, ready to learn, committed
� Experience in dealing with customers
� Must be a Team player
� Looking for a long term job opportunity
� Experience in finance would be an advantage
� Driving licence

Daily duties:

� Responding to customer queries by telephone, email and online chats
� Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment
� Processing pertinent information into relevant databases
� Completion of tasks assigned during shift
� Customer relationship building and management as well as cross selling of products and services
� Problem solving skills
� Handling and taking full responsibility for customer related queries
� Make outgoing calls and execute outbound campaigns to identified customers, e.g. welcome calls, failed purchasers, etc.
� Excellent time management and adherence to schedule
� Performing extra tasks given by managers / shift supervisors as required
� Hosting of VIP players
� Translations onto/for websites or emails
� Assistance in the planning and execution of the player promotions

Salary: Excellent + Full Relocation
Location: Cape Town, South Africa
Type: Permanent

To Apply:

Please call Joanna at 00353 1894 3013 for more information or send your CV to joannak@mgirecruitment.com

If this position is not for you check out http://www.mgirecruitment.com/ for 100�s more job opportunities or to register your CV should something more suitable arise.

Who we are: mgi recruitment, among Europe�s leading recruitment agencies. One of our consultants will be appointed to work with you so we can help you through the whole hiring process. Our dedicated team is looking forward to meeting you!

Danish Customer Service for online gaming � Excellent opportunity to work and live for in

Title: Danish Customer Service for online gaming � Excellent opportunity to work and live for in
Salary: Excellent + Full relocation
Location: Africa, Cape Town
Languages: English, Danish
Posted: 21st May 2012

At the moment we are recruiting Customer Service/Marketing Representatives for a Multinational Company base in Cape Town, South Africa. The city will charm you with its liveliness, culture and variety of activities. You will be serving the Danish market and we are mainly looking for candidates coming from this area.

The customer service host roles require more than just customer service and language skills. You would need to know your specific market as you would get involved in marketing activities. At later stages, there would be opportunities to apply internally for marketing roles.

Why apply?

� Long distance recruitment process (2 Skype interviews)
� Relocation (3 months accommodation paid)
� Full Training
� Permanent position
� Pension scheme and medical cover
� Visa organized and paid for by the company
� Excellent working conditions and career progression opportunity
� Multinational working environment
� Excellent starting salary
� Opportunity to work and live in amazing Cape Town!

Start date: June/July 2012
Your profile:

We are looking for candidates with Danish and English and:

� University Degree
� Excellent communication skills, both spoken and written
� Dynamic, ready to learn, committed
� Experience in dealing with customers
� Must be a Team player
� Looking for a long term job opportunity
� Experience in finance would be an advantage
� Driving licence

Daily duties:

� Responding to customer queries by telephone, email and online chats
� Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment
� Processing pertinent information into relevant databases
� Completion of tasks assigned during shift
� Customer relationship building and management as well as cross selling of products and services
� Problem solving skills
� Handling and taking full responsibility for customer related queries
� Make outgoing calls and execute outbound campaigns to identified customers, e.g. welcome calls, failed purchasers, etc.
� Excellent time management and adherence to schedule
� Performing extra tasks given by managers / shift supervisors as required
� Hosting of VIP players
� Translations onto/for websites or emails
� Assistance in the planning and execution of the player promotions

Salary: Excellent + Full Relocation
Location: Cape Town, South Africa
Type: Permanent

To Apply:

Please call Joanna at 00353 1894 3013 for more information or send your CV to joannak@mgirecruitment.com

If this position is not for you check out http://www.mgirecruitment.com/ for 100�s more job opportunities or to register your CV should something more suitable arise.

Who we are: mgi recruitment, among Europe�s leading recruitment agencies. One of our consultants will be appointed to work with you so we can help you through the whole hiring process. Our dedicated team is looking forward to meeting you!

Danish Customer Service for online gaming � Excellent opportunity to work and live for in

Title: Danish Customer Service for online gaming � Excellent opportunity to work and live for in
Salary: Excellent + Full relocation
Location: Africa, Cape Town
Languages: English, Danish
Posted: 21st May 2012

At the moment we are recruiting Customer Service/Marketing Representatives for a Multinational Company base in Cape Town, South Africa. The city will charm you with its liveliness, culture and variety of activities. You will be serving the Danish market and we are mainly looking for candidates coming from this area.

The customer service host roles require more than just customer service and language skills. You would need to know your specific market as you would get involved in marketing activities. At later stages, there would be opportunities to apply internally for marketing roles.

Why apply?

� Long distance recruitment process (2 Skype interviews)
� Relocation (3 months accommodation paid)
� Full Training
� Permanent position
� Pension scheme and medical cover
� Visa organized and paid for by the company
� Excellent working conditions and career progression opportunity
� Multinational working environment
� Excellent starting salary
� Opportunity to work and live in amazing Cape Town!

Start date: May/June 2012
Your profile:

We are looking for candidates with Danish and English and:

� University Degree
� Excellent communication skills, both spoken and written
� Dynamic, ready to learn, committed
� Experience in dealing with customers
� Must be a Team player
� Looking for a long term job opportunity
� Experience in finance would be an advantage
� Driving licence

Daily duties:

� Responding to customer queries by telephone, email and online chats
� Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment
� Processing pertinent information into relevant databases
� Completion of tasks assigned during shift
� Customer relationship building and management as well as cross selling of products and services
� Problem solving skills
� Handling and taking full responsibility for customer related queries
� Make outgoing calls and execute outbound campaigns to identified customers, e.g. welcome calls, failed purchasers, etc.
� Excellent time management and adherence to schedule
� Performing extra tasks given by managers / shift supervisors as required
� Hosting of VIP players
� Translations onto/for websites or emails
� Assistance in the planning and execution of the player promotions

Salary: Excellent + Full Relocation
Location: Cape Town, South Africa
Type: Permanent

To Apply:

Please call Joanna at 00353 1894 3013 for more information or send your CV to joannak@mgirecruitment.com

If this position is not for you check out http://www.mgirecruitment.com/ for 100�s more job opportunities or to register your CV should something more suitable arise.

Who we are: mgi recruitment, among Europe�s leading recruitment agencies. One of our consultants will be appointed to work with you so we can help you through the whole hiring process. Our dedicated team is looking forward to meeting you!

German Gaming/Betting Support � Work and live in amazing South Africa

Title: German Gaming/Betting Support � Work and live in amazing South Africa
Salary: Excellent + Full Relocation
Location: Africa, Cape Town
Languages: English, German
Posted: 21st May 2012

At the moment we are recruiting Customer Service/Marketing Representatives for a Multinational Company base in Cape Town, South Africa. The city will charm you with its liveliness, culture and variety of activities. You will be serving the German market and we are mainly looking for candidates coming from this area.

The customer service host roles require more than just customer service, and language skills. You would need to know your specific market as you would get involved in marketing activities. At later stages, there would be opportunities to apply internally for marketing roles.

Why apply?

� Long distance recruitment process (2 Skype interviews)
� Relocation (3 months accommodation paid)
� Full Training
� Permanent position
� Pension scheme and medical cover
� Visa organized and paid for by the company
� Excellent working conditions and career progression opportunity
� Multinational working environment
� Excellent starting salary
� Opportunity to work and live in amazing Cape Town!

Start date: April/May 2012
Your profile:

We are looking for candidates with German and English and:

� University Degree
� Excellent communication skills, both spoken and written
� Dynamic, ready to learn, committed
� Experience in dealing with customers
� Must be a Team player
� Looking for a long term job opportunity
� Experience in finance would be an advantage
� Driving licence

Daily duties:

� Responding to customer queries by telephone, email and online chats
� Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment
� Processing pertinent information into relevant databases
� Completion of tasks assigned during shift
� Customer relationship building and management as well as cross selling of products and services
� Problem solving skills
� Handling and taking full responsibility for customer related queries
� Make outgoing calls and execute outbound campaigns to identified customers, e.g. welcome calls, failed purchasers, etc.
� Excellent time management and adherence to schedule
� Performing extra tasks given by managers / shift supervisors as required
� Hosting of VIP players
� Translations onto/for websites or emails
� Assistance in the planning and execution of the Scandinavian player promotions

Salary: Excellent + Full Relocation
Location: Cape Town, South Africa
Type: Permanent

To Apply:

If you feel you are a suitable candidate for this position please apply now via the application button below for immediate consideration or by contacting Joanna on 00353 1894 3013 or joannak[at]meghengroup.com

If this position is not for you check out www.meghengroup.ie for 100�s more job opportunities or to register your CV should something more suitable arise.

Who we are: mgi recruitment, among Europe�s leading recruitment agencies. One of our consultants will be appointed to work with you so we can help you through the whole hiring process. Our dedicated team is looking forward to meeting you! www.mgirecruitment.com

Danish speaking Games Tester

Title: Danish speaking Games Tester
Salary: Good salary
Location: United Kingdom, London, West London
Languages: Danish
Posted: 18th May 2012

Are you a keen gamer?

Our client, a world-leading International Software company is currently recruiting for a Games Tester with Danish to work in their offices in London. Working within this dynamic environment, you will be responsible for quality control and the testing of games. This vacancy would suit a graduate.

This role offers the opportunity to work as part of a team as well as work on your own initiative. This is a contract position.
To be considered for this role, you will need to be completely fluent in both English and Danishh as well as have an eye for detail and a real love for computer Football games.

To start ASAP!

APPLICATIONS CAN ONLY BE ACCEPTED FROM INDIVIDUALS WHO ARE ELIGIBLE TO WORK IN THE UNITED KINGDOM

Please bear in mind that you may not hear from us immediately. Should your skills and qualifications be suitable for the positions applied for (or similar positions), we will contact you as soon as possible.

In the event there are no positions that match your skills and qualifications currently available, we may hold your details on our database and contact you in the future should a suitable vacancy arise.

LRS is an Equal Opportunities Employer

Dutch speaking Games Tester

Title: Dutch speaking Games Tester
Salary: Good salary
Location: United Kingdom, London, West London
Languages: Dutch
Posted: 18th May 2012

Are you a keen gamer?

Our client, a world-leading International Software company is currently recruiting for a Games Tester with Dutch to work in their offices in London. Working within this dynamic environment, you will be responsible for quality control and the testing of games. This vacancy would suit a graduate.

This role offers the opportunity to work as part of a team as well as work on your own initiative. This is a contract position. - working the late shift from 3.00pm to 10.30pm

To be considered for this role, you will need to be completely fluent in both English and Dutch as well as have an eye for detail and a real love for computer games.

To start ASAP!

APPLICATIONS CAN ONLY BE ACCEPTED FROM INDIVIDUALS WHO ARE ELIGIBLE TO WORK IN THE UNITED KINGDOM

Please bear in mind that you may not hear from us immediately. Should your skills and qualifications be suitable for the positions applied for (or similar positions), we will contact you as soon as possible.

In the event there are no positions that match your skills and qualifications currently available, we may hold your details on our database and contact you in the future should a suitable vacancy arise.

LRS is an Equal Opportunities Employer

Italian Data Quality Evaluator - Dublin

Title: Italian Data Quality Evaluator - Dublin
Salary: see description
Location: Ireland, Dublin Region, Dublin
Languages: English, Italian
Posted: 21st May 2012

If you have experience in customer service or in an admin role working towards targets and you want to add valuable esperience to your CV contact me - Valentina on 016146196

I am looking for Italian Online Data Quality Evaluator for a Multinational Company leader in the online industry based in Dublin 3 - Fuent English is required.

Role:
-Evaluating the accuracy of information in order to make decisions on the quality of the data available
-Make outbound calls to business owners to confirm the details of their business
-Working in a fast paced environment subject to change
-Working to the best of your ability in order to reach set targets on a daily basis

Requirements:
-Fluent Italian and English, both verbal and written
-Bachelors degree
-2 years experience in a call centre/administration/quality/translation/online environment
-Strong experience working in a target driven and fast paced environment
-Demonstrated attention to detail experience

The basic pay rate for this role is 11 euro per hour with the opportunity to earn up to 15 euro per hour in bonuses.

Next interview will be held on Thursday the 31st May with successful candidates starting on the 15th June.

For more information please contact Valentina on 016146196.

German speaking Games Tester

Title: German speaking Games Tester
Salary: good salary
Location: United Kingdom, London, South London
Languages: German
Posted: 18th May 2012

German Speaking Games Tester/Localisation
Temporary
Good Hourly Rates
Location -London

LRS (Language Recruitment Services) is currently seeking a German Speaking Games Tester/Localisation expert for their client, a world leading Software Company based in London.

This is an exciting role for a keen gamer with great language skills in English and German to develop their career in translation/localisation.

Working as part of a busy team, you will be responsible for quality control issues and the testing of games. This is an ongoing temporary assignment so candidates should be available immediately and be prepared to work shifts
This job would suit graduates.

To be considered for this role, you will need to be completely fluent in both English and German with a good level of education (preferably degree) and a strong eye for detail and a real passion for computer games.

Please send your CV in word format to the email address quoted, other formats will not be accepted
Thank you for applying to Language Recruitment Services, the Specialists in Language Recruitment.
Applications can only be accepted from individuals who are eligible to work in the UK
Please bear in mind that you may not hear from us immediately. Should your skills and qualifications be suitable for the position applied for (or similar positions), we will contact you as soon as possible. In the event there are no positions currently available that match your skills and qualifications, we may hold your details on our database and contact you in the future should a suitable vacancy arise.
LRS is an Equal Opportunities Employer

Online Marketing Company Hiring Finnish Speakers in South Africa

Title: Online Marketing Company Hiring Finnish Speakers in South Africa
Salary: competitive + benefits
Location: Africa
Languages: English, Finnish
Posted: 21st May 2012

Are you looking for something out of this world?
Are you looking for a fantastic job opportunity with a fantastic company and a fantastic location?

Well look no further!

We are looking for Finnish speakers to provide customer support and advice to Players on Online Betting and Gaming sites.

PLEASE NOTE: All applicants should have a full driving license and higher education.

Location: Cape Town, South Africa (Visa Assistance Provided)
Position: Finnish Customer Service
Industry: Online Betting and Gaming
Start Date: ASAP

COMPANY PROFILE

An international outsourced marketing, customer relationship management and technology service provider.
Specializing in online gaming customer assistance and support.
Based in Cape Town, South Africa with over 330 people and service customers all over the world.
They manage and promote brands, provide customer contact services and develop leading technology solutions.

FINNISH ONLINE GAMING / PLAYER CARE

Providing support to Finnish online gamers and players
Responding to customer queries by telephone, email and online chats
Customer relationship building and management as well as cross selling of products and services
Excellent time management and adherence to schedule
Performing extra tasks given by managers / shift supervisors as required
Hosting of VIP players
Translations onto/for websites or emails
Assistance in the planning and execution of the Finnish player promotions

WHATS ON OFFER?

Visa assistance that will entitle you to work up to 5 years in South Africa
Relocation- 3 months accommodation in upmarket apartments
Shift Allowance
Quarterly performance related bonus
Pension scheme provided by the company or additional money paid
Discounted Private Medical Cover
Meal vouchers

APPLICATION PROCESS

Simply send CV in to elainem[at]mgirecruitment.com or call Elaine on 0035318943023 for more information and with any questions.

French Speaking Online Support Coordinator

Title: French Speaking Online Support Coordinator
Salary: 22,000
Location: United Kingdom, London, Central London, London
Languages: French
Posted: 18th May 2012

Job Title: French Speaking Technical Support Moderator
Ref: NH011934
Location: London

Language Recruitment Services (LRS) is currently recruiting for a French Speaking Technical Support Moderator whose primary role is to provide technical support answers for the online community. You will also be responsible for publicising accurate support information and ensuring that customers can easily find solutions online. You will work closely with call centres and one of your main aims will be to encourage a culture of peer support.

Responsibilities:
*Ensure that answers to popular support questions are easily accessible online
*Monitor and review user generated content such as text, video, audio and image content within the context of online support
*Build a solid relationship with call centre representatives for their supported territories
*Produce effective questions/answers to alleviate high call volumes
*Monitoring and editing all forums, moderating user accounts and online behaviour
*Monitor Social media channels
*Be an expert source of knowledge regarding company brands, products and support
*Educating users on community rules and the acceptable use policy, as well as encouraging peer support and acknowledgment of helpful User Generated Content
*Maintaining a responsible online presence
*Keeping aware of all Child Protection issues
*Reporting on support behaviour and trends in a week report
*Recording successful call deflection using Lithium technology and Right Now ticketing system
*Analysing call centre activity
*Escalation of support issues

Requirements:
*An excellent level of written and spoken French as well as English
*Solid experience in a customer support environment.
*In-depth knowledge of online gaming and a regular user of online forums
*Excellent knowledge of online support techniques, processes and systems
*Knowledge and experience of social media networks
*Microsoft Office Software Suite and Lotus Notes / email experience
*Experience of Lithium or other Bulletin Board/Forum products
*An interest in gaming

Hours of work
*37.5 hours per week
*Availability to work both day and evening shifts, covering a 24 hour period. Availability to work one weekend day when required
*Working from home may be required

Applications can only be accepted from individuals who are eligible to work in the UK
Please bear in mind that you may not hear from us immediately. Should your skills and qualifications be suitable for the positions applied for (or similar positions), we will contact you as soon as possible. In the event there are no positions that match your skills and qualifications currently available, we may hold your details on our database and contact you in the future should a suitable vacancy arise.
LRS is an Equal Opportunities Employer

For more information see http://www.lrsuk.com/about-us.php

Norwegian Game Customer Support Perm. €23.500

Title: Norwegian Game Customer Support Perm. €23.500
Salary: €23500 per annum
Location: Ireland, Dublin Region
Languages: Norwegian
Posted: 9th May 2012

My Client, a leading multi-national outsourcing company based in SWORDS is seeking to recruit a NORWEGIAN Speaking Customer service Support to join its expanding team.

This is a Permanent position and the salary is EUR23.500 per year plus benefits.

RESPONSIBILITIES:

*Respond to all customers enquires within given timescales, efficiently and effectively
*Deal with inbound / outbound calls - emails
*Research, resolve, and respond to questions received in accordance with set policies and procedures
*Maintain and update customer and internal information
*Enter and retrieve information into local logging systems
*Research and supply information in order to propose solutions for customers
*Recognise when a problem or query should be transferred to another department or a more senior member of staff

REQUIREMENTS:

*1+ years Customer/Technical Support experience in a busy environment.
*NORWEGIAN and English.
*Advances IT skills
*Familiarity with Windows office and Internet

Candidates must demonstrate:

*Strong computing skills with knowledge of Microsoft products
*Excellent verbal and written communication skills
*Strong analytical and problem-solving skills
*Ability to perform tasks quickly, accurately, and professionally
*Ability to work independently and as part of a team

German Speaking Games Tester/ Translator

Title: German Speaking Games Tester/ Translator
Salary: Up to 25,000 with outstanding benefits
Location: United Kingdom, East Anglia, Cambridgeshire, Cambridge
Languages: German
Posted: 18th May 2012

German Speaking Games Tester/ Translator � Creative Digital Entertainment and Gaming Agency � Cambridge

Job Reference CV011306

Salary Competitive

Basic Salary up to £25,000 + Outstanding benefits, including: including annual bonus, private health care and gym membership

LRS (Language Recruitment Services) is currently seeking a German Speaking Games Tester/ Translator, ideally, with experience in the gaming or digital entertainment sector, however talented candidates from other sectors will also be considered. You will be working for a funky creative digital entertainment agency based in Cambridge

Our client is a Creative Digital Entertainment and Gaming Agency creating a selection of amazing online games

German speaking Games Tester/ Translator Duties:

· In-game testing and error reporting on the German localisation

· Bug tracking and fixing pre- and post-release
· Optimising and maintaining QA procedures
· Creating test scripts
· Translating new and updated content from English into German
· Editing and conducting quality assurance of German translations
· Helping to maintain and create glossaries

German speaking Games Tester/ Translator, in order to apply for this exciting role you will need to have:

Outstanding German and English linguistic skills
Good verbal and written communication skills
Excellent computer literacy
Ability to work with tight deadlines
Professional approach with a keen eye for detail and the ability to be accurate

Key words:

scripting or coding localisation tester translator video games

scripting or coding localisation tester translator video games

German speaking Games Tester/ Translator / German speaking Games Tester/ Translator / German speaking Games Tester/ Translator German speaking Games Tester/ Translator / German speaking Games Tester/ Translator

Please send your CV in word format to the email address quoted, other formats will not be accepted

Thank you for applying to Language Recruitment Services, the Specialists in Language Recruitment.

Applications can only be accepted from individuals who are eligible to work in the UK
Please bear in mind that you may not hear from us immediately. Should your skills and qualifications be suitable for the position applied for (or similar positions), we will contact you as soon as possible. In the event there are no positions currently available that match your skills and qualifications, we may hold your details on our database and contact you in the future should a suitable vacancy arise.

LRS is an Equal Opportunities Employer

Dutch Gaming Community Players' Coordinator

Title: Dutch Gaming Community Players' Coordinator
Salary: Up to 30,000 + outstanding benefits
Location: United Kingdom, East Anglia, Cambridgeshire, Cambridge
Languages: Dutch
Posted: 18th May 2012

Dutch Speaking Games Community Coordinator � Creative Digital Entertainment and Gaming Agency � Cambridge

Job Reference CV011306

Salary Competitive

Basic Salary up to £30,000 + Outstanding benefits, including: including annual bonus, private health care and gym membership

LRS (Language Recruitment Services) is currently seeking a Dutch Speaking Gaming Community Coordinator, ideally, with experience in the gaming or digital entertainment sector, however talented candidates from other sectors will also be considered. You will be working for a funky creative digital entertainment agency based in Cambridge

Our client is a Creative Digital Entertainment and Gaming Agency creating a selection of amazing online games

Dutch Speaking Gaming Games Community Coordinator Duties:

� Continuous engagement with the players� community
� Completion of community based projects as required
� Supporting Marketing, PR and the Development teams in releasing high quality content
� Reporting on consumer trends and feedback
� Participation in events - planning, support and attendance
� Managing workload efficiently and completing multiple projects to deadline

Dutch Speaking Gaming Games Community Coordinator, in order to apply for this exciting role you will need to have:

� Fluency in the Dutch language, both written and verbal
� Previous experience in a similar community management role
� Good knowledge of Microsoft Windows/MS Office
� Knowledge of current social media trends
Dutch Speaking Gaming Games Community Coordinator / Dutch Speaking Gaming Games Community Coordinator / Dutch Speaking Gaming Games Community Coordinator /Dutch Speaking Gaming Games Community Coordinator:

Please send your CV in word format to the email address quoted, other formats will not be accepted
Thank you for applying to Language Recruitment Services, the Specialists in Language Recruitment.
Applications can only be accepted from individuals who are eligible to work in the UK
Please bear in mind that you may not hear from us immediately. Should your skills and qualifications be suitable for the position applied for (or similar positions), we will contact you as soon as possible. In the event there are no positions currently available that match your skills and qualifications, we may hold your details on our database and contact you in the future should a suitable vacancy arise.
LRS is an Equal Opportunities Employer

Gaming Players' Community Manager - Dutch Speaking

Title: Gaming Players' Community Manager - Dutch Speaking
Salary: Up to £30,000 basic + commission
Location: United Kingdom, East Anglia, Cambridgeshire, Cambridge
Languages: Dutch
Posted: 18th May 2012

Dutch Speaking Games Community Manager � Creative Digital Entertainment and Gaming Agency � Cambridge
Job Reference CV011306
Salary Competitive

Basic Salary up to £30,000 + Outstanding benefits, including: including annual bonus, private health care and gym membership

LRS (Language Recruitment Services) is currently seeking a Dutch Speaking Gaming Community Coordinator, ideally, with experience in the gaming or digital entertainment sector, however talented candidates from other sectors will also be considered. You will be working for a funky creative digital entertainment agency based in Cambridge

Our client is a Creative Digital Entertainment and Gaming Agency creating a selection of amazing online games

Dutch Speaking Gaming Games Community Coordinator Duties:

� Continuous engagement with the players� community
� Completion of community based projects as required
� Supporting Marketing, PR and the Development teams in releasing high quality content
� Reporting on consumer trends and feedback
� Participation in events - planning, support and attendance
� Managing workload efficiently and completing multiple projects to deadline

Dutch Speaking Gaming Games Community Coordinator, in order to apply for this exciting role you will need to have:

� Fluency in the Dutch language, both written and verbal
� Previous experience in a similar community management role
� Good knowledge of Microsoft Windows/MS Office
� Knowledge of current social media trends
Dutch Speaking Gaming Games Community Coordinator / Dutch Speaking Gaming Games Community Coordinator / Dutch Speaking Gaming Games Community Coordinator /Dutch Speaking Gaming Games Community Coordinator:

Please send your CV in word format to the email address quoted, other formats will not be accepted
Thank you for applying to Language Recruitment Services, the Specialists in Language Recruitment.
Applications can only be accepted from individuals who are eligible to work in the UK
Please bear in mind that you may not hear from us immediately. Should your skills and qualifications be suitable for the position applied for (or similar positions), we will contact you as soon as possible. In the event there are no positions currently available that match your skills and qualifications, we may hold your details on our database and contact you in the future should a suitable vacancy arise.
LRS is an Equal Opportunities Employer

German Customer Service for online gaming � Excellent opportunity to work and live for 1 y

Title: German Customer Service for online gaming � Excellent opportunity to work and live for 1 y
Salary: Excellent + Full relocation
Location: Africa, Cape Town
Languages: English, German
Posted: 21st May 2012

At the moment we are recruiting Customer Service/Marketing Representatives for a Multinational Company base in Cape Town, South Africa. The city will charm you with its liveliness, culture and variety of activities. You will be serving the German market and we are mainly looking for candidates coming from this area.

The customer service host roles require more than just customer service, and language skills. You would need to know your specific market as you would get involved in marketing activities. At later stages, there would be opportunities to apply internally for marketing roles.

Why apply?

� Long distance recruitment process (2 Skype interviews)
� Relocation (3 months accommodation paid)
� Full Training
� Permanent position
� Pension scheme and medical cover
� Visa organized and paid for by the company
� Excellent working conditions and career progression opportunity
� Multinational working environment
� Excellent starting salary
� Opportunity to work and live in amazing Cape Town!

Start date: May/June 2012
Your profile:

We are looking for candidates with German and English and:

� University Degree
� Excellent communication skills, both spoken and written
� Dynamic, ready to learn, committed
� Experience in dealing with customers
� Must be a Team player
� Looking for a long term job opportunity
� Experience in finance would be an advantage
� Driving licence

Daily duties:

� Responding to customer queries by telephone, email and online chats
� Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment
� Processing pertinent information into relevant databases
� Completion of tasks assigned during shift
� Customer relationship building and management as well as cross selling of products and services
� Problem solving skills
� Handling and taking full responsibility for customer related queries
� Make outgoing calls and execute outbound campaigns to identified customers, e.g. welcome calls, failed purchasers, etc.
� Excellent time management and adherence to schedule
� Performing extra tasks given by managers / shift supervisors as required
� Hosting of VIP players
� Translations onto/for websites or emails
� Assistance in the planning and execution of the player promotions

Salary: Excellent + Full Relocation
Location: Cape Town, South Africa
Type: Permanent

To Apply:

Please call Joanna at 00353 1894 3013 for more information or send your CV to joannak@mgirecruitment.com

If this position is not for you check out http://www.mgirecruitment.com/ for 100�s more job opportunities or to register your CV should something more suitable arise.

Who we are: mgi recruitment, among Europe�s leading recruitment agencies. One of our consultants will be appointed to work with you so we can help you through the whole hiring process. Our dedicated team is looking forward to meeting you!

Successful South African Call Centre Now Hiring Fluent Swedish Speakers

Title: Successful South African Call Centre Now Hiring Fluent Swedish Speakers
Salary: Attractive
Location: Africa, Cape Town
Languages: English, Swedish
Posted: 23rd May 2012

A new client is looking for fluent Swedish Speakers in Cape Town, South Africa. This company is expanding and growing their team at the moment so it really is an exciting time to be joining the company.

WHAT DOES THIS COMPANY DO?

The company is an expert in offering Call Centre solutions to International clients. Initially starting as an English Call Centre, it has grown into a Multi-Language Communications Centre also offering Risk Management and financial services.

Breaking in to International markets, they encourage a diverse community of different nationalities and cultures within the company. With multiple language capability, including English, Swedish, Danish, French, Italian, German, Greek and many more, we reach out to a global market.

WHO ARE WE LOOKING FOR?

We are looking for Fluent / Native / Near Native speakers to join the team.
All applicants should be fluent in both written and spoken English also.
Some experience in a call centre / customer service role would be a real advantage.

WHAT WE ARE OFFERING:

Excellent salaries, shift allowances, quarterly performance bonuses, meal vouchers, weekly massages, the first 3 months accommodation in upmarket apartments and 5 year Visa for South Africa.

Simply send your CV to elainem[at]mgirecruitment.com or call Elaine on 0035318943023 for more information and with any questions.

Work+Live in one of the World�s most beautiful locations! Swedish Jobs in South Africa

Title: Work+Live in one of the World�s most beautiful locations! Swedish Jobs in South Africa
Salary: Attractive
Location: Africa, Cape Town
Languages: English, Swedish
Posted: 23rd May 2012

CAPE TOWN - CITY LIFE & THE MOST BEAUTIFUL BEACHES IN THE WORLD

Cape Town, South Africa has been voted the World�s 2nd Best Beach city in the world. Cape Town has everything a great city has to offer with something to do for everyone � theatres, shopping, music gigs, restaurants, bars, excellent nightlife, culture and much, much more.

This city has some extra special though � some of the most beautiful beaches in the world.
The African capital of cool sprawls on a peninsula that divides the icy Atlantic from the warmer Indian Ocean, putting some 20 beaches within striking distance. The Clifton beaches, known for the posh homes that overlook them and stellar sunset-viewing, are sheltered from the region�s strong trade winds by a mountainous ridge. Further north, the breeze is unleashed at surfing sweet spots Milnerton and Blouberg. Families favor the eastern False Bay coast for warmer water and tot-friendly tidal pools.

We are offering 3 Months Accommodation and free Visas for successful candidates.

PLEASE NOTE: All applicants should have a full driving license and higher education.

SO WHO CAN RELOCATE TO CAPE TOWN?

This employer � an online marketing company with a specialty in the Online Gaming and Betting industry is willing to provide Visas and long term positions for the following:

Native Swedish Speaker
Also fluent in English
Outgoing and friendly personality
Excellent communicator
Would love to relocate to South Africa given the opportunity

THE JOB

As a Swedish Customer Service Host you will be providing high quality customer service for Swedish online betters and gamers. You will be answering any questions or queries they are experiencing through phone calls, emailing and also online communication.

PLEASE NOTE: These are urgent vacancies so immediate Skype interviews will be taking place in the coming days. Please apply ASAP to avoid disappointment as there is only 1 � 2 positions left.

Simply send CV to elainem[at]mgirecruitment.com or call Elaine on 0035318943023

Swedish speaking Customer service role in South Africa

Title: Swedish speaking Customer service role in South Africa
Salary: Excellent Salary
Location: Africa, cape town/ south africa
Languages: English, Swedish
Posted: 23rd May 2012

Our client is seeking Swedish speaking candidates to work on in their office in Cape Town South Africa. The company provides customer hosting and online support for end users of gambling and betting websites

The job is located in Cape Town, voted the world�s 2nd best beach city. This role offers a fantastic career opportunity in a beautiful setting

Remuneration package
 3 months free accommodation in up-market apartment
 Excellent salary in South African terms
 Quarterly bonus up to �500
 Discounted private medical cover
 Meal vouchers
 10% shift allowance for overtime/public holidays

A typical working day involves
 Responding to customer queries by telephone, email and online chats
 Processing and of all incoming and outgoing correspondence in Swedish language
 Processing information into relevant databases
 Completing tasks assigned at start of shift
 Customer relationship building and management as well as cross selling of products and services
 Execute outbound marketing campaigns aimed at Swedish market
 Call new customers and welcome them to services
 Hosting of VIP players
 Translations onto/for websites or emails

Requirements of our client
 Full drivers license
 Fluent Swedish and English
 Previous call centre experience
 Ability to relocate to Cape Town asap
 Flexibility in working night shifts
 Excellent communication skills
 Willingness to learn marketing and advertising skills

To Apply
If you feel you are a suitable candidate for this position please apply now via the application button below for immediate consideration or by contacting Ciaran on 00353 1894 3006 or email your C.V. to ciarand(at)mgirecruitment.com

mgi recruitment is the leading specialist in Multilingual Recruitment, owned and managed by professionals with experience spanning over 10 years. For further information on our open roles please visit www.mgirecruitment.com
Join us on facebook to be in with a chance to win an iPad 3 - www.facebook.com/mgirecruitment

Refer a friend to mgi and earn �200! See our website www.mgirecruitment for more details!

German Gaming Customer Service Jobs in Galway, Ireland

Title: German Gaming Customer Service Jobs in Galway, Ireland
Salary: 22-24,000 euro per year gross
Location: Ireland, West, Galway
Languages: English, German
Posted: 23rd May 2012

We are currently recruiting for 25 German speakers to work in a Customer Support position with a large multinational company in Galway.

Interviews can be arranged in Germany for next week Mon 20th February to Friday 24th February.

Role:
-Provide support to customers regarding gaming queries over the phone, email and chat
-Dealing with escalations from 1st level agents where required
-Resolve complex queries from customers in a professional and timely manner
-Take ownership of cases through to resolution within the agreed timelines

Requirements:
-Fluent German and English
-2 years experience working in a customer service position
-Keen interest in gaming
-Strong communication skills both verbal and written
-Flexibility in terms of working hours

Full training will be provided on company products. We will consider candidates both in Ireland and abroad for this role and relocation assistance will be provided. For more information on this position please call Cormac on 0035316146177 or submit your CV through the link below and I will contact you.

German Gaming Customer Service Jobs in Galway, Ireland

Title: German Gaming Customer Service Jobs in Galway, Ireland
Salary: 22-24,000 euro per year gross
Location: Ireland, West, Galway
Languages: English, German
Posted: 23rd May 2012

We are currently recruiting for 25 German speakers to work in a Gaming Customer Service position with a large multinational company in Galway.

Role:
-Provide support to customers regarding gaming queries over the phone, email and chat
-Dealing with escalations from 1st level agents where required
-Resolve complex queries from customers in a professional and timely manner
-Take ownership of cases through to resolution within the agreed timelines

Requirements:
-Fluent German and English
-2 years experience working in a customer service position within a call centre/office environment
-Keen interest in gaming; previous experience in a gaming environment is a distinct advantage
-Strong communication skills both verbal and written
-Passion for solving problems with the ability to provide a high level of service to customers
-Flexibility in terms of working hours

Full training will be provided on company products. We will consider candidates both in Ireland and abroad for this role and relocation assistance will be provided. For more information on this position please call Cormac on 0035316146177 or submit your CV through the link below and I will contact you.

Traffic Acquisition & Content Manager Brazil

Title: Traffic Acquisition & Content Manager Brazil
Salary: £20,000 - £30,000 + bonus + benefits
Location: United Kingdom, London, Central London, London
Languages: English, Portuguese
Posted: 26th Apr 2012

Traffic Acquisition & Content Manager Brazil
Central London
£20,000 - £30,000 + bonus + benefits

Our client, a very successful and very well known brand is looking to hire a Traffic Acquisition & Content Manager to join their team based in Central London.

You will be responsible to develop and increase the advertisement sales. Improving the market position via developing traffic to the website and increasing its content.

Main duties and responsibilities:

� Direct affiliation & Affiliate Network program
� Email marketing
� SEO Campaigns
� PPC Campaigns
� Business Development / Partnership / White label
� Upload, multi posting & feeds
� Define strategies to improve traffic
� Measure results and improve ROI

The Candidate:
� Languages : Fluent English and Portuguese is a must
� Bachelor�s Degree in Business Administration, Marketing or equivalent area of study.
� 3+ years experiences in business development
� ORGANIZED, thorough, and detail-oriented.
� Energetic, enthusiastic, and driven.
� Prior experience with an online/IT/New media company/Affiliate network.
� Excellent verbal and communication skills
� Proficient in Microsoft Office package.

Traffic Acquisition & Content Manager (Spanish)

Title: Traffic Acquisition & Content Manager (Spanish)
Salary: £20,000 - £30,000 + bonus + benefits
Location: United Kingdom, London, Central London, London
Languages: English, Spanish
Posted: 26th Apr 2012

Traffic Acquisition & Content Manager Spanish speaking countries
Central London
£20,000 - £30,000 + bonus + benefits

Our client, a very successful and very well known brand is looking to hire a Traffic Acquisition & Content Manager to join their team based in Central London.

You will be responsible to develop and increase the advertisement sales. Improving the market position via developing traffic to the website and increasing its content.

Main duties and responsibilities:

� Direct affiliation & Affiliate Network program
� Email marketing
� SEO Campaigns
� PPC Campaigns
� Business Development / Partnership / White label
� Upload, multi posting & feeds
� Define strategies to improve traffic
� Measure results and improve ROI

The Candidate:
� Languages : Fluent English and Spanish is a must
� Bachelor�s Degree in Business Administration, Marketing or equivalent area of study.
� 3+ years experiences in business development
� ORGANIZED, thorough, and detail-oriented.
� Energetic, enthusiastic, and driven.
� Prior experience with an online/IT/New media company/Affiliate network.
� Excellent verbal and communication skills
� Proficient in Microsoft Office package.

Online Sales Executive (France)

Title: Online Sales Executive (France)
Salary: £30,000 - £40,000 + bonus + benefits + relocation package
Location: United Kingdom, London, Central London, London
Languages: English, French
Posted: 26th Apr 2012

Monetization Manager FR (Online Sales Executive)
Central London
£30,000 - £40,000 + bonus + benefits + relocation package

Our client, a very successful and very well known brand is looking to hire an Online Sales Executive to join their team based in Central London.

You will be responsible to develop and increase the advertisement sales. Improving the market position, identifying business opportunities and maintaining relationship with clients.

Main duties and responsibilities:

� New Business Development
� Handling in-coming leads
� Handling and growing existing clients portfolio
� Face to Face and Telephone presentations and sales
� Creating creative marketing plans for your clients
� Working with both agencies and direct clients
� Responsible for display revenue & Sponsored link revenue
� Database monetization
� Ad sense optimization
� Internal monetization optimization

The Candidate:
� Languages : Fluent English, French will be a plus
� Experiences in business development
� interest for the internet and the media world
� strong background in online advertising sales
� Organized, thorough, and detail-oriented.
� Energetic, enthusiastic, and driven.
� Excellent verbal and communication skills

German Speaking customer service role

Title: German Speaking customer service role
Salary: 26K
Location: Ireland, West
Languages: English, German
Posted: 17th May 2012

German speaking Customer Service for the world�s leading Gaming Company based in Galway, Salary 26K

We are currently recruiting for a German Speaking candidate for a Customer service agent for the world�s leading Gaming Company based in Galway. This role will be supporting candidates via chat, Email and/or phone to support next up and coming games.

Responsibilities:
� Provide first contact resolution of customer issues via chat, e-mail and/or phone
� Troubleshoot and handle the most complicated and sensitive of customer inquiries
� Deliver timely and accurate responses to customer questions and requests as determined by internal targets
� Provide a high level of customer support
� Escalate and communicate any customer well- being issues

Skills required:
� Minimum 2 years experience working in a customer service environment
� Excellent customer service skills with proven quality track record
� Moderate computer and advanced typing skills
� Team Player with a positive attitude
� ability to handle stressful situations

German Inside Sales

Title: German Inside Sales
Salary: 30,000 +
Location: Ireland, South-West, Cork, Cork
Languages: English, German
Posted: 14th May 2012

We are currently recruiting for the BEST and most SUCCESSFUL Inside Sales individuals to join our expanding Inside Sales Team. The Inside Sales Team is responsible for generating incremental business and growing/up selling to an existing portfolio in a challenging, exciting and growing IT new market. He /She are an office based Sales Representative offering Information management solutions and services through local partners.
The main aim of the Inside Sales Representative is to manage and drive business (both existing and new) in their assigned territory through working with the channel (a 3rd party reseller)

The Role
To ensure own and team�s sales targets/objectives are achieved by selling the latest IT solutions and products to new clients

Responsibilities:
� Drive revenues through 3rd party resellers
� Ensure sales targets/objectives are achieved and exceeded quarterly and annually
� Generate and develop new business through 3rd party resellers
� Continuously improve the selling experience for our customers
� Account management of a portfolio of clients and close liaison with the field/channel
� Attend meetings in country when required and travel to partner events
� Drive process improvement

Skills Required:
� Proven Sales experience in sales, preferably IT an advantage but not essential
� Previous experience in an Outbound Department is beneficial but not essential
� IT Storage background (Knowledge of Storage Industry preferred) desirable
� Ability to handle constructive and critical customer feedback and implement ideas for process improvement
� Excellent communication skills both written and verbal at all levels in both English and German.
� �Can Do� / �Winner� attitude essential with a hunger and drive to succeed.

The rewards for YOU:
� Career Development: Your Engagement with the field on a daily basis
� Continuous Training one to one coaching sessions with the coaching team and your manager
� Ability to interact with other Sales Divisions
� Ability to work with Fortune 500 companies through Third party organisations e.g. suppliers other technical groups
� Excellent base salary with the ability to earn excellent commission by working with one of the world�s best product portfolios
� Benefits including VHI, subsidized canteen and a private bus running from Cork City for all employees to name but a few!

Customer Support Representative Italian & French

Title: Customer Support Representative Italian & French
Salary: Negotiable
Location: Ireland, Dublin Region, Dublin
Languages: English
Posted: 23rd May 2012

This role requires that the candidate is available for weekend shift rotations.

Responsibilities:
Respond to customer inquiries promptly, professionally and accurately. Troubleshoot and resolve billing and technical inquiries including purchasing, Web browser, connectivity, Facebook, game-play, mobile and other issues with our client Games Social products and services. Communicate technical and game-play issues to the team and other teams.
Maintain a current knowledge of all the mechanics, prices and policies for all the client products.
Work with the Support Lead to monitor and update a database of product information for both internal and external access.
Report observed trends, critical problems and make performance improvement suggestions to management, Social and Localisation teams.
Identify gaps in the Customer Support Portal knowledge base for the supported languages, and provide translated text as required.

Requirements:
2+ years Customer/Technical Support experience in a busy environment.
Fluent Italian or French and English.
Familiarity with Facebook and Social gaming applications.
Experience playing and supporting games.
Availability for working weekends as required
Candidates must demonstrate:
Strong computing skills with knowledge of Microsoft products
Excellent verbal and written communication skills
Strong analytical and problem-solving skills
Ability to perform tasks quickly, accurately, and professionally
Ability to work independently and as part of a team

Not essential requirements but distinct advantage:
Previous experience in a Community Management role.
Knowledge of other game play devices (Consoles/Mobile)
Additional Languages: German, Spanish

Qualifications:
College Diploma or Degree

If you have a keen interest for this role please submit your CV to jacques.abengessamba@reedglobal.com

Bilingual Games Testers

Title: Bilingual Games Testers
Salary: £6.35 - £6.85 per hour
Location: United Kingdom, Scotland, Glasgow Area, G2 2NR
Languages: Dutch, French
Posted: 11th May 2012

Search Consultancy are recruiting for a number of bilingual Games Testers on behalf of our city centre based client. These unique roles are rarely available and are an excellent opportunity for skilled bilingual candidates, fluent in English as well as either Dutch or French to join a fantastic business.

Duties:

Identifying spelling and language errors

Logging errors

Identifying problems with cultural references

Person specification:

Native level fluency in French or Dutch

High level of fluency in English

Ideally you should have some knowledge of gaming, although training will be provided

Previous testing experience would be beneficial

Start date: Immediate - Month to month contracts

Pay Rate: £6.35 - £6.85ph depending on day/night shift availability

For more information please call Hannah Green on 0141 272 7734 or apply by selecting the tab below

You must currently reside in Glasgow as no relocation package is offered.

Localisation Video Game QA Testers

Title: Localisation Video Game QA Testers
Salary: Negotiable
Location: Ireland, Dublin Region, Dublin
Languages: English
Posted: 23rd May 2012

Are you interested in Video Games?

Do you have work experience in this field?

Do you have any foreign languages such as Nordic, Danish, Finnish, German, Chinese, Hebrew, etc... ?

Do not miss this great opportunity then !

Indeed you will be actively involved in the Quality Assurance of great games to ensure the localised versions meet the highest quality standard before being released.

You must be fluent in English with another foreign language and have experience playing a variety of genres on gaming consoles and working as part of a team.

Key Responsibilities:

Test each project assigned to identify localisation and functional bugs.
Review language components (e.g. Text & Audio files) before integration.
Identify and report bugs into the bug database in a clear and concise manner.
Regress bug fixes to ensure each bug has been addressed correctly and has not introduced additional problems.
Provide ad-hoc translations.
Provide assistance to team members, work as team buddy when required.

If you would like to find out more about this role opportunity please send your CV to jacques.abengessamba@reedglobal.com

Fraud Analyst with German

Title: Fraud Analyst with German
Salary: �27000
Location: Ireland, Dublin Region, Dublin
Languages: English, German
Posted: 23rd May 2012

Fraud Analyst with German

GENERAL SUMMARY:

Fraud Agents are required to work through a number of pre-determined fraud queues to identify potentially fraudulent accounts and place all appropriate restrictions. Other investigations including validation using a number of sources such as banks, credit card issuers, phone matches, IP Search, various websites, etc. Finally, a variety of documentation may be reviewed including: credit card statements, bank account statements and customer response, etc, in order to determine the legitimacy of the account and account holder.

SPECIFIC DUTIES:

� To investigate accounts delivered to agent through fraud queues in Admin Tools for possible fraudulent activity both prevention and merchant queues
� Ability to navigate through advanced Admin Tools, Kana, Attack, Intranet
� Effectively identifying problems and issues by performing relevant research using the appropriate tools
� Analyse account history and trends to take appropriate action on accounts.
� Have the ability to make discretionary decisions based on research. A certain degree of creativity and latitude is required

KNOWNLEDGE, SKILLS, and ABILITIES:

� Demonstrated initiative and well developed sense of urgency and follow through
� Ability to work independently and practice sound judgment
� Leadership and time management skills
� Excellent communication skills, both written and oral. Ability to help customer understand and navigate the site & product
� Capable of achieving quantitative and qualitative goals. Competent using all CS systems: EuroKana, Knowledge Base, Aspect phone system, PDA, Kronos, MS Outlook. Ability to escalate appropriately to Fraud Investigations

EXPERIENCE:

� Experience in one or more of the following areas: Customer Support, Fraud Investigation, Card Issuing and/or merchant acquiring Credit Card, Transaction Processing and/or Chargeback Processing preferred.
� Customer communication experience (E-mail & Phone)
� Experience using Microsoft Office products including: Excel, Word, Access, Outlook, Visio, and PowerPoint

EDUCATION:

� Leaving Certificate or equivalent standard of education
� May possess third level certificate, but not essential

A comprehensive salary and benefits package is offered including the following:

� Relocation assistance
� �25.500 per annum salary
� 5 weeks paid holidays
� Bonus
� Private medical Insurance
� Life assurance
� Company contribution to Personal pension & retirement plan
� In-house Gym
� Educational Assistance Program
� Comprehensive Training

Please submit your interest and CV to clodagh.kane@reedglobal.com
or call me on 01 6489602

German or French Speaking Customer Service Advisors

Title: German or French Speaking Customer Service Advisors
Salary: 22k
Location: Ireland, South-West
Languages: English, French, German
Posted: 8th May 2012

Responsibilities:

� To provide basic to moderately complex support to customers on products, systems, peripherals and softwares.
� Logging of calls from customers onto a database and following escalation procedures to resolve problems or issues.
� To provide and maintain strong, professional relationships with all customers and show empathy for the customers at all times.
� All times, the Advisor will demonstrate a high level of customer service when helping a customer and if necessary, to escalate �hot� issues to a more experienced Advisor.
� To make themselves available to receive calls for a minimum of 80% of their on-line time
� To provide feedback on a daily basis to the team leader new emerging issues that have been discovered

Skills and Attributes

� Be fluent in English
� Be fluent in French or in German
� Be a confident and enthusiastic communicator
� Have strong organizational and administrative skills
� Be a self-starter who is motivated and innovative
� Have a high stress tolerance

Experience and Education:

Experience is not essential but the following would be a distinct advantage:

� Previous call centre experience
� An appreciation of the IT environment, preferably with new technology products
� A good level of computer literacy
� A knowledge of hardware principles
� Experience of working in a pressurised environment which is target driven
� Minimum Leaving Certificate but, a strong �hands-on� background in a similar environment may suffice

Finnish Speakers! Excellent Customer Service Host Positions in Cape Town!

Title: Finnish Speakers! Excellent Customer Service Host Positions in Cape Town!
Salary: Attractive Salary
Location: Africa, cape town/ south africa
Languages: English, Finnish
Posted: 23rd May 2012

Finnish Speakers! Excellent Customer Service Host Positions in Cape Town � 3 months free accomodation

Our client is a leading outsourced online marketing company which has grown into the formidable service provider for market online gaming. The company focuses on the acquisition, retention and entertainment of customers. They provide marketing expertise in promoting brands, customer contact services and technical solutions all over the world.
The Perks:
� Relocation - 3 months accommodation in upmarket apartments
� 10% Shift Allowance
� Quarterly performance related bonus of up to �500
� Pension scheme provided by the company or additional money paid
� Discounted Private Medical Cover � paid by the company for a year and then deducted from a salary on a monthly basis approx 800 � 100 ZAR per month
� Meal vouchers

The Position:
� Responding to customer queries online and on the phone.
� Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment
� Processing pertinent information into relevant databases
� Completion of tasks assigned and problem solving during shift
� Customer relationship building and management as well as cross selling of products and services
� Make outgoing calls and execute outbound campaigns to identified customers
The Requirements:
� Native level of Finnish
� Must have a Valid Driving Licence.
� Demonstrated literacy in MS Office
� Excellent communication and interpersonal skills
� Energetic, motivated and innovative
� Comfortable with online gaming industry

If this sounds like the position for you, then send your CV to Adriank[at]mgirecruitment.com
Alternatively, call Adrian on 0035318943019.

Please rest assured that your details will not be passed on to our client until you are 100% satisfied with the process.

Mgi recruitment offers full career consultancy to all our candidates. Mgi provides dedicated account managers within IT, Sales, Marketing, HR, Administration, Financial, and Multilingual recruitment for your convenience. Visit us as www.mgirecruitment.com

Latin American Spanish Speaking Gaming Support in Dublin

Title: Latin American Spanish Speaking Gaming Support in Dublin
Salary: DOE
Location: Ireland, Dublin Region
Languages: Spanish
Posted: 8th May 2012

Company: Our client a leading online gaming company who have developed a suite of products that has allowed their business customers to revolutionize their internet applications. They currently have a vacancy for a Latin American Spanish Player Support Executive in Dublin Ireland.

Role: In the role of Player Support you will be required to direct a team of Gaming Support agents while taking an active role in their career development. He/She will troubleshoot technical support issues to ensure players experience is a positive one. In addition you are responsible for training and communication to ensure that your team has the resources it needs. Further to this you must ensure exposure across queue resources and create in-depth reports, including trends and forecasts. On certain occasions Players Support Representatives will be involved in events and conferences to demonstrate the game to a wider audience.

Skills: The ideal candidate must speak Latin American Spanish and fluent English. You will possess at least 2 years experience in a support environment with 1 year experience in a leadership role. The candidate will need to have a passion for gaming along with very good IT skills including, excellent knowledge of internet applications, Microsoft windows, familiarity with PC hardware, PC gaming and similar electronics.

Gains: If you are interested in a Player Support role where you can manage a customer base and use your languages to work with customers this is the role for you. Our client is offering a very attractive salary and relocation allowance.
BeesWax Europe
Ireland: +35312313100

UK: +44 20 7136 3000
Czech Republic: +420 22 888 1773

South African Company now expanding! Swedish Customer Care in Cape Town

Title: South African Company now expanding! Swedish Customer Care in Cape Town
Salary: Attractive
Location: Africa, Cape Town
Languages: English, Swedish
Posted: 23rd May 2012

Are you looking for something out of this world?
Are you looking for a fantastic job opportunity with a fantastic company and a fantastic location?

Well look no further!

We are looking for Swedish speakers to provide customer support and advice to Players on Online Betting and Gaming sites.

PLEASE NOTE: All applicants should have a full driving license and higher education.

Location: Cape Town, South Africa (Visa Assistance Provided)
Position: Swedish Customer Service
Industry: Online Betting and Gaming
Start Date: ASAP

COMPANY PROFILE

An international outsourced marketing, customer relationship management and technology service provider.
Specializing in online gaming customer assistance and support.
Based in Cape Town, South Africa with over 330 people and service customers all over the world.
They manage and promote brands, provide customer contact services and develop leading technology solutions.

SWEDISH ONLINE GAMING / PLAYER CARE

Providing support to Swedish online gamers and players
Responding to customer queries by telephone, email and online chats
Customer relationship building and management as well as cross selling of products and services
Excellent time management and adherence to schedule
Performing extra tasks given by managers / shift supervisors as required
Hosting of VIP players
Translations onto/for websites or emails
Assistance in the planning and execution of the Swedish player promotions

WHATS ON OFFER?

Visa assistance that will entitle you to work up to 5 years in South Africa
Relocation- 3 months accommodation in upmarket apartments
Shift Allowance
Quarterly performance related bonus
Pension scheme provided by the company or additional money paid
Discounted Private Medical Cover
Meal vouchers

APPLICATION PROCESS

Simply send CV in to elainem[at]mgirecruitment.com or call Elaine on 0035318943023 for more information and with any questions.

Brazilian Portuguese Speaking Gaming Support in Dublin

Title: Brazilian Portuguese Speaking Gaming Support in Dublin
Salary: DOE
Location: Ireland, Dublin Region
Languages: Portuguese
Posted: 23rd May 2012

Company: Our client a leading online gaming company who have developed a suite of products that has allowed their business customers to revolutionize their internet applications. They currently have a vacancy for a Brazilian Portuguese Player Support Executive in Dublin Ireland.

Role: In the role of Player Support you will be required to direct a team of Gaming Support agents while taking an active role in their career development. He/She will troubleshoot technical support issues to ensure players experience is a positive one. In addition you are responsible for training and communication to ensure that your team has the resources it needs. Further to this you must ensure exposure across queue resources and create in-depth reports, including trends and forecasts. On certain occasions Players Support Representatives will be involved in events and conferences to demonstrate the game to a wider audience.

Skills: The ideal candidate must speak Brazilian Portuguese and fluent English. You will possess at least 2 years experience in a support environment with 1 year experience in a leadership role. The candidate will need to have a passion for gaming along with very good IT skills including, excellent knowledge of internet applications, Microsoft windows, familiarity with PC hardware, PC gaming and similar electronics.

Gains: If you are interested in a Player Support role where you can manage a customer base and use your languages to work with customers this is the role for you. Our client is offering a very attractive salary and relocation allowance.
BeesWax Europe
Ireland: +35312313100

UK: +44 20 7136 3000
Czech Republic: +420 22 888 1773

Swedish Customer Support for Online-Poker � Full relocation to South Africa paid

Title: Swedish Customer Support for Online-Poker � Full relocation to South Africa paid
Salary: competitive + benefits
Location: Africa
Languages: English, Swedish
Posted: 22nd May 2012

At the moment we are recruiting Customer Service/Marketing Representatives for a Multinational Company base in Cape Town, South Africa. The city will charm you with its liveliness, culture and variety of activities. You will be serving the Swedish market and we are mainly looking for candidates coming from this area.

Your profile:

We are looking for candidates with Swedish and English and:

� University Degree
� Excellent communication skills, both spoken and written
� Dynamic, ready to learn, committed
� Experience in dealing with customers
� Must be a Team player
� Looking for a long term job opportunity
� Experience in finance would be an advantage
� Driving licence

The customer service host roles require more than just customer service, and language skills. You would need to know your specific market as you would get involved in marketing activities. At later stages, there would be opportunities to apply internally for marketing roles.

Why apply?

� Long distance recruitment process (2 Skype interviews)
� Relocation (3 months accommodation paid)
� Full Training
� Permanent position
� Pension scheme and medical cover
� Visa organized and paid for by the company
� Excellent working conditions and career progression opportunity
� Multinational working environment
� Excellent starting salary
� Opportunity to work and live in amazing Cape Town!

Start date: June/July 2012
Daily duties:

� Responding to customer queries by telephone, email and online chats
� Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment
� Processing pertinent information into relevant databases
� Completion of tasks assigned during shift
� Customer relationship building and management as well as cross selling of products and services
� Problem solving skills
� Handling and taking full responsibility for customer related queries
� Make outgoing calls and execute outbound campaigns to identified customers, e.g. welcome calls, failed purchasers, etc.
� Excellent time management and adherence to schedule
� Performing extra tasks given by managers / shift supervisors as required
� Hosting of VIP players
� Translations onto/for websites or emails
� Assistance in the planning and execution of the player promotions

Salary: Excellent + Full Relocation
Location: Cape Town, South Africa
Type: Permanent

To Apply:

Please call Joanna at 00353 1894 3013 for more information or send your CV to joannak@mgirecruitment.com

If this position is not for you check out http://www.mgirecruitment.com/ for 100�s more job opportunities or to register your CV should something more suitable arise.

Who we are: mgi recruitment, among Europe�s leading recruitment agencies. One of our consultants will be appointed to work with you so we can help you through the whole hiring process. Our dedicated team is looking forward to meeting you!

German Customer Service � Relocate to beautiful South Africa

Title: German Customer Service � Relocate to beautiful South Africa
Salary: competitive + benefits
Location: Africa
Languages: English, German
Posted: 22nd May 2012

At the moment we are recruiting Customer Service/Marketing Representatives for a Multinational Company base in Cape Town, South Africa. The city will charm you with its liveliness, culture and variety of activities. You will be serving the German market and we are mainly looking for candidates coming from this area.

The customer service host roles require more than just customer service, and language skills. You would need to know your specific market as you would get involved in marketing activities. At later stages, there would be opportunities to apply internally for marketing roles.

Why apply?

� Long distance recruitment process (2 Skype interviews)
� Relocation (3 months accommodation paid)
� Full Training
� Permanent position
� Pension scheme and medical cover
� Visa organized and paid for by the company
� Excellent working conditions and career progression opportunity
� Multinational working environment
� Excellent starting salary
� Opportunity to work and live in amazing Cape Town!

Start date: June/July 2012
Your profile:

We are looking for candidates with German and English and:

� University Degree
� Excellent communication skills, both spoken and written
� Dynamic, ready to learn, committed
� Experience in dealing with customers
� Must be a Team player
� Looking for a long term job opportunity
� Experience in finance would be an advantage
� Driving licence

Daily duties:

� Responding to customer queries by telephone, email and online chats
� Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment
� Processing pertinent information into relevant databases
� Completion of tasks assigned during shift
� Customer relationship building and management as well as cross selling of products and services
� Problem solving skills
� Handling and taking full responsibility for customer related queries
� Make outgoing calls and execute outbound campaigns to identified customers, e.g. welcome calls, failed purchasers, etc.
� Excellent time management and adherence to schedule
� Performing extra tasks given by managers / shift supervisors as required
� Hosting of VIP players
� Translations onto/for websites or emails
� Assistance in the planning and execution of the player promotions

Salary: Excellent + Full Relocation
Location: Cape Town, South Africa
Type: Permanent

To Apply:

Please call Joanna at 00353 1894 3013 for more information or send your CV to joannak@mgirecruitment.com

If this position is not for you check out http://www.mgirecruitment.com/ for 100�s more job opportunities or to register your CV should something more suitable arise.

Who we are: mgi recruitment, among Europe�s leading recruitment agencies. One of our consultants will be appointed to work with you so we can help you through the whole hiring process. Our dedicated team is looking forward to meeting you!

Finnish Customer Service for online gaming � Excellent opportunity to work and live for in Cape Town

Title: Finnish Customer Service for online gaming � Excellent opportunity to work and live for in Cape Town
Salary: competitive + benefits
Location: Africa
Languages: English, Finnish
Posted: 22nd May 2012

At the moment we are recruiting Customer Service/Marketing Representatives for a Multinational Company base in Cape Town, South Africa. The city will charm you with its liveliness, culture and variety of activities. You will be serving the Finnish market and we are mainly looking for candidates coming from this area.

The customer service host roles require more than just customer service, and language skills. You would need to know your specific market as you would get involved in marketing activities. At later stages, there would be opportunities to apply internally for marketing roles.

Why apply?

� Long distance recruitment process (2 Skype interviews)
� Relocation (3 months accommodation paid)
� Full Training
� Permanent position
� Pension scheme and medical cover
� Visa organized and paid for by the company
� Excellent working conditions and career progression opportunity
� Multinational working environment
� Excellent starting salary
� Opportunity to work and live in amazing Cape Town!

Start date: June/July 2012
Your profile:

We are looking for candidates with Finnish and English and:

� University Degree
� Excellent communication skills, both spoken and written
� Dynamic, ready to learn, committed
� Experience in dealing with customers
� Must be a Team player
� Looking for a long term job opportunity
� Experience in finance would be an advantage
� Driving licence

Daily duties:

� Responding to customer queries by telephone, email and online chats
� Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment
� Processing pertinent information into relevant databases
� Completion of tasks assigned during shift
� Customer relationship building and management as well as cross selling of products and services
� Problem solving skills
� Handling and taking full responsibility for customer related queries
� Make outgoing calls and execute outbound campaigns to identified customers, e.g. welcome calls, failed purchasers, etc.
� Excellent time management and adherence to schedule
� Performing extra tasks given by managers / shift supervisors as required
� Hosting of VIP players
� Translations onto/for websites or emails
� Assistance in the planning and execution of the player promotions

Salary: Excellent + Full Relocation
Location: Cape Town, South Africa
Type: Permanent

To Apply:

Please call Joanna at 00353 1894 3013 for more information or send your CV to joannak@mgirecruitment.com

If this position is not for you check out http://www.mgirecruitment.com/ for 100�s more job opportunities or to register your CV should something more suitable arise.

Who we are: mgi recruitment, among Europe�s leading recruitment agencies. One of our consultants will be appointed to work with you so we can help you through the whole hiring process. Our dedicated team is looking forward to meeting you!

Online Gaming Agent

Title: Online Gaming Agent
Salary: 22,000 - 26,000 Euro gross per year
Location: Ireland, West, Galway, Galway
Languages: English, German
Posted: 4th May 2012

CPL ist eine international führende Personalberatung für den Bereich Informationstechnologie in Irland. Schwerpunkt unserer Tätigkeit ist die Suche und Vorauswahl von Berufseinsteigern bis hin zu technischen und fachlichen Spezialisten. Unsere Consultants unterstützen Sie kostenfrei in allen Fragen zum Thema Karriere und sind Ihnen bei der Auswahl geeigneter Positionen behilflich.

Für einen unseren namenhaften Kunden suchen wir Mitarbeiter im Online Gaming -Kundenservicebereich in Galway, Irland

Wir haben Vakanzen für Fachkräfte, die ein Interesse im Online Gaming Bereich haben und unserem Kunden-Support Team in Galway in einer unbefristeten Position beitreten möchten.
Was wir Ihnen bieten:
�Attraktives Jahresgehalt (�26.000) + 7% Jahresbonus + Schichtzuschuss (20%) + 100% beim Arbeiten an Feiertagen + Health insurance/pension
�Volles Relocation Package (Flüge, 2 Wochen Hotelunterkunft in der Nähe vom Unternehmen)
�Interessante Weiterbildungs- und Aufstiegsmöglichkeiten

Ihr Profil als Mitarbeiter im Online Gaming Kundenservice:
�Interesse im Online Gaming Bereich
�Fließende Deutsch und Englisch-Kenntnisse in Wort und Schrift
�Gute Windows und MS Office Kenntnisse
�Teamplayer
�Erfahrungen im Kundenservice
�Gute Kenntnisse der Online-Industrie

Einsatzort: Galway, Galway
Vertragsart: Vertrag, Permanent

Haben wir Ihr Interesse geweckt?
... dann bewerben Sie sich gleich hier oder senden Sie uns Ihre vollständigen Bewerbungsunterlagen mit Angabe der Referenznummer 07112011 , Ihrer Gehaltsvorstellungen sowie Ihr nächstmöglichstes Einstiegsdatum per Email an ivonne.rauhut@cpl.ie. Für Fragen und Informationen wenden Sie sich bitte an Ivonne Rauhut unter 00353 1 614 6092

Swedish Customer Support � Cape Town, South Africa � 3 months accommodation

Title: Swedish Customer Support � Cape Town, South Africa � 3 months accommodation
Salary: Attractive
Location: Africa, Cape Town
Languages: English, Swedish
Posted: 22nd May 2012

Why apply?

� Long distance recruitment process (2 Skype interviews)
� Relocation (3 months accommodation paid)
� Full Training
� Permanent position
� Pension scheme and medical cover
� Visa organized and paid for by the company
� Excellent working conditions and career progression opportunity
� Multinational working environment
� Excellent starting salary
� Opportunity to work and live in amazing Cape Town!

At the moment we are recruiting Swedish Customer Service/Marketing Representatives for a Multinational Company base in Cape Town, South Africa. The city will charm you with its liveliness, culture and variety of activities. You will be serving the Swedish market and we are mainly looking for candidates coming from this area.

The customer service host roles require more than just customer service and language skills. You would need to know your specific market as you would get involved in marketing activities. At later stages, there would be opportunities to apply internally for marketing roles.

Start date: June/July 2012
Your profile:

We are looking for candidates with Swedish and English and:

� University Degree
� Excellent communication skills, both spoken and written
� Dynamic, ready to learn, committed
� Experience in dealing with customers
� Must be a Team player
� Looking for a long term job opportunity
� Experience in finance would be an advantage
� Driving licence

Daily duties:

� Responding to customer queries by telephone, email and online chats
� Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment
� Processing pertinent information into relevant databases
� Completion of tasks assigned during shift
� Customer relationship building and management as well as cross selling of products and services
� Problem solving skills
� Handling and taking full responsibility for customer related queries
� Make outgoing calls and execute outbound campaigns to identified customers, e.g. welcome calls, failed purchasers, etc.
� Excellent time management and adherence to schedule
� Performing extra tasks given by managers / shift supervisors as required
� Hosting of VIP players
� Translations onto/for websites or emails
� Assistance in the planning and execution of the player promotions

Salary: Excellent + Full Relocation
Location: Cape Town, South Africa
Type: Permanent

To Apply:

Please call Joanna at 00353 1894 3013 for more information or send your CV to joannak@mgirecruitment.com

If this position is not for you check out http://www.mgirecruitment.com/ for 100�s more job opportunities or to register your CV should something more suitable arise.

Who we are: mgi recruitment, among Europe�s leading recruitment agencies. One of our consultants will be appointed to work with you so we can help you through the whole hiring process. Our dedicated team is looking forward to meeting you!

Swedish Support Agents � Full relocation � Multilingual environment

Title: Swedish Support Agents � Full relocation � Multilingual environment
Salary: Attractive
Location: Africa, Cape Town
Languages: English, Swedish
Posted: 22nd May 2012

Your profile:

We are looking for candidates with Swedish and English and:

� University Degree
� Excellent communication skills, both spoken and written
� Dynamic, ready to learn, committed
� Experience in dealing with customers
� Must be a Team player
� Looking for a long term job opportunity
� Experience in finance would be an advantage
� Driving licence

At the moment we are recruiting Customer Service/Marketing Representatives for a Multinational Company base in Cape Town, South Africa. The city will charm you with its liveliness, culture and variety of activities. You will be serving the Swedish market and we are mainly looking for candidates coming from this area.

The customer service host roles require more than just customer service, and language skills. You would need to know your specific market as you would get involved in marketing activities. At later stages, there would be opportunities to apply internally for marketing roles.

Why apply?

� Long distance recruitment process (2 Skype interviews)
� Relocation (3 months accommodation paid)
� Full Training
� Permanent position
� Pension scheme and medical cover
� Visa organized and paid for by the company
� Excellent working conditions and career progression opportunity
� Multinational working environment
� Excellent starting salary
� Opportunity to work and live in amazing Cape Town!

Start date: June/July 2012
Daily duties:

� Responding to customer queries by telephone, email and online chats
� Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment
� Processing pertinent information into relevant databases
� Completion of tasks assigned during shift
� Customer relationship building and management as well as cross selling of products and services
� Problem solving skills
� Handling and taking full responsibility for customer related queries
� Make outgoing calls and execute outbound campaigns to identified customers, e.g. welcome calls, failed purchasers, etc.
� Excellent time management and adherence to schedule
� Performing extra tasks given by managers / shift supervisors as required
� Hosting of VIP players
� Translations onto/for websites or emails
� Assistance in the planning and execution of the player promotions

Salary: Excellent + Full Relocation
Location: Cape Town, South Africa
Type: Permanent

To Apply:

Please call Joanna at 00353 1894 3013 for more information or send your CV to joannak@mgirecruitment.com

If this position is not for you check out http://www.mgirecruitment.com/ for 100�s more job opportunities or to register your CV should something more suitable arise.

Who we are: mgi recruitment, among Europe�s leading recruitment agencies. One of our consultants will be appointed to work with you so we can help you through the whole hiring process. Our dedicated team is looking forward to meeting you!

German Customer Service for online gaming � Excellent opportunity to work and live for 1 y

Title: German Customer Service for online gaming � Excellent opportunity to work and live for 1 y
Salary: Attractive
Location: Africa, Cape Town
Languages: English, German
Posted: 22nd May 2012

At the moment we are recruiting Customer Service/Marketing Representatives for a Multinational Company base in Cape Town, South Africa. The city will charm you with its liveliness, culture and variety of activities. You will be serving the German market and we are mainly looking for candidates coming from this area.

The customer service host roles require more than just customer service, and language skills. You would need to know your specific market as you would get involved in marketing activities. At later stages, there would be opportunities to apply internally for marketing roles.

Why apply?

� Long distance recruitment process (2 Skype interviews)
� Relocation (3 months accommodation paid)
� Full Training
� Permanent position
� Pension scheme and medical cover
� Visa organized and paid for by the company
� Excellent working conditions and career progression opportunity
� Multinational working environment
� Excellent starting salary
� Opportunity to work and live in amazing Cape Town!

Start date: June/July 2012
Your profile:

We are looking for candidates with German and English and:

� University Degree
� Excellent communication skills, both spoken and written
� Dynamic, ready to learn, committed
� Experience in dealing with customers
� Must be a Team player
� Looking for a long term job opportunity
� Experience in finance would be an advantage
� Driving licence

Daily duties:

� Responding to customer queries by telephone, email and online chats
� Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment
� Processing pertinent information into relevant databases
� Completion of tasks assigned during shift
� Customer relationship building and management as well as cross selling of products and services
� Problem solving skills
� Handling and taking full responsibility for customer related queries
� Make outgoing calls and execute outbound campaigns to identified customers, e.g. welcome calls, failed purchasers, etc.
� Excellent time management and adherence to schedule
� Performing extra tasks given by managers / shift supervisors as required
� Hosting of VIP players
� Translations onto/for websites or emails
� Assistance in the planning and execution of the player promotions

Salary: Excellent + Full Relocation
Location: Cape Town, South Africa
Type: Permanent

To Apply:

Please call Joanna at 00353 1894 3013 for more information or send your CV to joannak@mgirecruitment.com

If this position is not for you check out http://www.mgirecruitment.com/ for 100�s more job opportunities or to register your CV should something more suitable arise.

Who we are: mgi recruitment, among Europe�s leading recruitment agencies. One of our consultants will be appointed to work with you so we can help you through the whole hiring process. Our dedicated team is looking forward to meeting you!

Finnish Customer Support � Cape Town, South Africa � 3 months accommodation

Title: Finnish Customer Support � Cape Town, South Africa � 3 months accommodation
Salary: Attractive
Location: Africa, Cape Town
Languages: English, Finnish
Posted: 22nd May 2012

Why apply?

� Long distance recruitment process (2 Skype interviews)
� Relocation (3 months accommodation paid)
� Full Training
� Permanent position
� Pension scheme and medical cover
� Visa organized and paid for by the company
� Excellent working conditions and career progression opportunity
� Multinational working environment
� Excellent starting salary
� Opportunity to work and live in amazing Cape Town!

At the moment we are recruiting Finnish Customer Service/Marketing Representatives for a Multinational Company base in Cape Town, South Africa. The city will charm you with its liveliness, culture and variety of activities. You will be serving the Finnish market and we are mainly looking for candidates coming from this area.

The customer service host roles require more than just customer service and language skills. You would need to know your specific market as you would get involved in marketing activities. At later stages, there would be opportunities to apply internally for marketing roles.

Start date: June/July 2012
Your profile:

We are looking for candidates with Finnish and English and:

� University Degree
� Excellent communication skills, both spoken and written
� Dynamic, ready to learn, committed
� Experience in dealing with customers
� Must be a Team player
� Looking for a long term job opportunity
� Experience in finance would be an advantage
� Driving licence

Daily duties:

� Responding to customer queries by telephone, email and online chats
� Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment
� Processing pertinent information into relevant databases
� Completion of tasks assigned during shift
� Customer relationship building and management as well as cross selling of products and services
� Problem solving skills
� Handling and taking full responsibility for customer related queries
� Make outgoing calls and execute outbound campaigns to identified customers, e.g. welcome calls, failed purchasers, etc.
� Excellent time management and adherence to schedule
� Performing extra tasks given by managers / shift supervisors as required
� Hosting of VIP players
� Translations onto/for websites or emails
� Assistance in the planning and execution of the player promotions

Salary: Excellent + Full Relocation
Location: Cape Town, South Africa
Type: Permanent

To Apply:

Please call Joanna at 00353 1894 3013 for more information or send your CV to joannak@mgirecruitment.com

If this position is not for you check out http://www.mgirecruitment.com/ for 100�s more job opportunities or to register your CV should something more suitable arise.

Who we are: mgi recruitment, among Europe�s leading recruitment agencies. One of our consultants will be appointed to work with you so we can help you through the whole hiring process. Our dedicated team is looking forward to meeting you!

Finnish Support Agents � Full relocation � Multilingual environment

Title: Finnish Support Agents � Full relocation � Multilingual environment
Salary: Attractive
Location: Africa, Cape Town
Languages: English, Finnish
Posted: 22nd May 2012

Your profile:

We are looking for candidates with Finnish and English and:

� University Degree
� Excellent communication skills, both spoken and written
� Dynamic, ready to learn, committed
� Experience in dealing with customers
� Must be a Team player
� Looking for a long term job opportunity
� Experience in finance would be an advantage
� Driving licence

At the moment we are recruiting Customer Service/Marketing Representatives for a Multinational Company base in Cape Town, South Africa. The city will charm you with its liveliness, culture and variety of activities. You will be serving the Finnish market and we are mainly looking for candidates coming from this area.

The customer service host roles require more than just customer service, and language skills. You would need to know your specific market as you would get involved in marketing activities. At later stages, there would be opportunities to apply internally for marketing roles.

Why apply?

� Long distance recruitment process (2 Skype interviews)
� Relocation (3 months accommodation paid)
� Full Training
� Permanent position
� Pension scheme and medical cover
� Visa organized and paid for by the company
� Excellent working conditions and career progression opportunity
� Multinational working environment
� Excellent starting salary
� Opportunity to work and live in amazing Cape Town!

Start date: June/July 2012
Daily duties:

� Responding to customer queries by telephone, email and online chats
� Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment
� Processing pertinent information into relevant databases
� Completion of tasks assigned during shift
� Customer relationship building and management as well as cross selling of products and services
� Problem solving skills
� Handling and taking full responsibility for customer related queries
� Make outgoing calls and execute outbound campaigns to identified customers, e.g. welcome calls, failed purchasers, etc.
� Excellent time management and adherence to schedule
� Performing extra tasks given by managers / shift supervisors as required
� Hosting of VIP players
� Translations onto/for websites or emails
� Assistance in the planning and execution of the player promotions

Salary: Excellent + Full Relocation
Location: Cape Town, South Africa
Type: Permanent

To Apply:

Please call Joanna at 00353 1894 3013 for more information or send your CV to joannak@mgirecruitment.com

If this position is not for you check out http://www.mgirecruitment.com/ for 100�s more job opportunities or to register your CV should something more suitable arise.

Who we are: mgi recruitment, among Europe�s leading recruitment agencies. One of our consultants will be appointed to work with you so we can help you through the whole hiring process. Our dedicated team is looking forward to meeting you!

Work+Live in one of the World�s most beautiful locations! Finnish Jobs in South Africa

Title: Work+Live in one of the World�s most beautiful locations! Finnish Jobs in South Africa
Salary: Attractive
Location: Africa, Cape Town
Languages: English, Finnish
Posted: 22nd May 2012

CAPE TOWN - CITY LIFE & THE MOST BEAUTIFUL BEACHES IN THE WORLD

Cape Town, South Africa has been voted the World�s 2nd Best Beach city in the world. Cape Town has everything a great city has to offer with something to do for everyone � theatres, shopping, music gigs, restaurants, bars, excellent nightlife, culture and much, much more.

This city has some extra special though � some of the most beautiful beaches in the world.
The African capital of cool sprawls on a peninsula that divides the icy Atlantic from the warmer Indian Ocean, putting some 20 beaches within striking distance. The Clifton beaches, known for the posh homes that overlook them and stellar sunset-viewing, are sheltered from the region�s strong trade winds by a mountainous ridge. Further north, the breeze is unleashed at surfing sweet spots Milnerton and Blouberg. Families favor the eastern False Bay coast for warmer water and tot-friendly tidal pools.

We are offering 3 Months Accommodation and free Visas for successful candidates.

PLEASE NOTE: All applicants should have a full driving license and higher education.

SO WHO CAN RELOCATE TO CAPE TOWN?

This employer � an online marketing company with a specialty in the Online Gaming and Betting industry is willing to provide Visas and long term positions for the following:

Native Finnish Speaker
Also fluent in English
Outgoing and friendly personality
Excellent communicator
Would love to relocate to South Africa given the opportunity

THE JOB

As a Finnish Customer Service Host you will be providing high quality customer service for Finnish online betters and gamers. You will be answering any questions or queries they are experiencing through phone calls, emailing and also online communication.

PLEASE NOTE: These are urgent vacancies so immediate Skype interviews will be taking place in the coming days. Please apply ASAP to avoid disappointment as there is only 1 to 2 positions left.

If you think you are a suitable candidate for this role, please do send your CV to elainem[at] mgirecruitment.com or call Elaine on 0035318943023 for more information.

Norwegian Customer Care (3 Months Accommodation+Visa) in South Africa

Title: Norwegian Customer Care (3 Months Accommodation+Visa) in South Africa
Salary: Attractive
Location: Africa, Cape Town
Languages: English, Norwegian
Posted: 22nd May 2012

CAPE TOWN - CITY LIFE & THE MOST BEAUTIFUL BEACHES IN THE WORLD

Cape Town, South Africa has been voted the World�s 2nd Best Beach city in the world. Cape Town has everything a great city has to offer with something to do for everyone � theatres, shopping, music gigs, restaurants, bars, excellent nightlife, culture and much, much more.

This city has some extra special though � some of the most beautiful beaches in the world.
The African capital of cool sprawls on a peninsula that divides the icy Atlantic from the warmer Indian Ocean, putting some 20 beaches within striking distance. The Clifton beaches, known for the posh homes that overlook them and stellar sunset-viewing, are sheltered from the region�s strong trade winds by a mountainous ridge. Further north, the breeze is unleashed at surfing sweet spots Milnerton and Blouberg. Families favor the eastern False Bay coast for warmer water and tot-friendly tidal pools.

We are offering 3 Months Accommodation and free Visas for successful candidates.

PLEASE NOTE: All applicants should have a full driving license and higher education.

SO WHO CAN RELOCATE TO CAPE TOWN?

This employer � an online marketing company with a specialty in the Online Gaming and Betting industry is willing to provide Visas and long term positions for the following:

Native Swedish Speaker
Also fluent in English
Outgoing and friendly personality
Excellent communicator
Would love to relocate to South Africa given the opportunity

THE JOB

As a Swedish Customer Service Host you will be providing high quality customer service for Swedish online betters and gamers. You will be answering any questions or queries they are experiencing through phone calls, emailing and also online communication.

PLEASE NOTE: These are urgent vacancies so immediate Skype interviews will be taking place in the coming days. Please apply ASAP to avoid disappointment as there is only 1 � 2 positions left.

Simply send CV to elainem[at]mgirecruitment.com or call Elaine on 0035318943023

Dutch Speaking Localisation Translator

Title: Dutch Speaking Localisation Translator
Salary: � 27 000 - � 30 000
Location: Ireland, South-West, Cork
Languages: English, Dutch
Posted: 22nd May 2012

Dutch Localization Translator - Cork (� 27 000)
Large Multinational gaming company based in Cork are looking for a Dutch Localisation agent to join their dynamic team. Full training provided, permanent contract, benefits and relocation assistance provided for candidates outside of Ireland.

As a Dutch Localisation Translator, you will be responsible for working directly with the Dutch Site Coordinator in a rapidly changing environment to ensure the quality of a large volume of new PC titles for the launch of the new Dutch web portal. Additionally, you share a deep interest in languages and you love to take on new challenges and are eager to join an agile, fun, and culturally diverse team that's on the forefront of casual games.

The role:

�Translate a variety of texts for the Dutch Portal
�Work with Dutch Site Coordinator to make recommendations for site improvements
�Handle additional projects for Dutch Site Coordinator as needed
�Coordinate and streamline communications between Game Operations and Customer Support
�Work under pressure to translate 2000 words per day

Qualifications:

�Bachelor�s Degree required
�Must be fluent in English and Dutch with Dutch to English and English to Dutch translation experience
�Exceptional problem-solving skills including demonstrated ability to think laterally when resolving technical glitches that arise in the translation process
�Proficient with MS Office Suite
�Understanding of Photoshop, Excel, and basic HTML a plus

German Gaming Agent

Title: German Gaming Agent
Salary: 22,000 - 26,000 Euro gross per year
Location: Ireland, West, Galway
Languages: English, German
Posted: 4th May 2012

If you are a fluent German speaker with interest in online gaming plus some customer service experience (ideally online and on the phone), I might have a great opportunity for you:

Full time and permanent position
based in Galway, Ireland
Interviews: via phone
Starting date: mid/end January 2012

Duties and Responsibilities:
� Provide first contact resolution of customer issues via chat, e-mail and/or phones
� A Tier 3 level of support that handles escalations from Tier 1 and Tier 2 agents
� Troubleshoot and handle the most complicated and sensitive of customer inquiries
� Deliver timely and accurate responses to customer questions and requests as determined by internal SLAs
� Take personal ownership of customer requests and provide a BioWare world-class level of support
� Maintain accountability for accurate and timely assistance to our customers.
� Provide exceptional customer experience as measured through customer surveys and internal SLAs
� Maintain security and confidentiality of BioWare's internal information and customer/account information
� Escalate and communicate any customer well-being issues

Requirements:
Familiarity with general IT concepts
Good knowledge about the online gaming industry
passionate about online gaming
Familiarity with general business terms and processes.
Call Centre experience desired

Full guidance would be provided through the interview process which is completely free for you and a consultant will be there to answer any questions you may have

Please apply to the job through this advertisment for further information or call directly to Ivonne on +353 1 614 6092

Relocate to Cape Town South Africa, Fluent Swedish speaker required

Title: Relocate to Cape Town South Africa, Fluent Swedish speaker required
Salary: Attractive
Location: Africa, cape town/ south africa
Languages: English, Swedish
Posted: 22nd May 2012

*Our client is a leading outsourced online marketing company which has grown into the formidable service provider for market online gaming.
*The company focuses on the acquisition, retention and entertainment of customers.
*They provide marketing expertise in promoting brands, customer contact services and technical solutions all over the world.

Benefits:
*Excellent salary
*Extensive relocation package to South Africa (3 months free accommodation in upmarket apartments)
*Visa arrangements made by the employer
*Possibilities to move into marketing area
*Excellent opportunity with an on-line marketing company
*Long distance Recruitment process

Daily duties:
*Responding to customer queries by telephone, email and online chats
*Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment
*Processing pertinent information into relevant databases
*Completion of tasks assigned and problem solving during shift
*Customer relationship building and management as well as cross selling of products and services
*Make outgoing calls and execute outbound campaigns to identified customers

Requirements:

*Fluent Swedish and fluency in English
*Demonstrated literacy in MS Office
*Excellent communication and interpersonal skills
*Energetic, motivated and innovative
*Comfortable with online gaming industry

TO APPLY:
Call Deepak now on 00 353 18943010, or e-mail deepakk[at]mgirecruitment.com
For 100�s more multilingual jobs opportunities, please visit us www.mgirecruitment.com .

Who we are: mgi recruitment, among Europe�s leading recruitment agencies. One of our consultants will be appointed to work with you so we can help you through the whole hiring process.
Our dedicated team is looking forward to meeting you!

Multilingual Player Support for Gaming in Dublin

Title: Multilingual Player Support for Gaming in Dublin
Salary: Negotiable
Location: Ireland, Dublin Region, Dublin
Languages: English
Posted: 22nd May 2012

Company: Our client is a company a leading online gaming company who have developed a suite of products that has allowed their business customers to revolutionize their internet applications. They currently have a vacancy for a multilingual Speaking Gaming Support Executive in Dublin Ireland. The languages on demand are German, Dutch, French, Spanish, Greek, Turkish, Russian, Japanese, chinese and Romanian.

Skills: The ideal candidate must speak fluent English and in one of these languages: German, Dutch, French, Spanish, Greek, Turkish, Russian, Japanese, chinese or Romanian. You will possess at least 2 years experience in a support environment. The candidate will need to have a passion for gaming along with very good IT skills including, excellent knowledge of the internet, internet applications, Microsoft windows, familiar with PC hardware, PC gaming and similar electronics.

If you are interested in this role please send me your CV to jacques.abengessamba@reedglobal.com

Swedish Speaking Agents

Title: Swedish Speaking Agents
Salary: Attractive
Location: Africa, cape town/ south africa
Languages: English, Swedish
Posted: 22nd May 2012

*Our client is a leading outsourced online marketing company which has grown into the formidable service provider for market online gaming.
*The company focuses on the acquisition, retention and entertainment of customers.
*They provide marketing expertise in promoting brands, customer contact services and technical solutions all over the world.

Benefits:
*Excellent salary
*Extensive relocation package to South Africa (3 months free accommodation in upmarket apartments)
*Visa arrangements made by the employer
*Possibilities to move into marketing area
*Excellent opportunity with an on-line marketing company
*Long distance Recruitment process

Daily duties:
*Responding to customer queries by telephone, email and online chats
*Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment
*Processing pertinent information into relevant databases
*Completion of tasks assigned and problem solving during shift
*Customer relationship building and management as well as cross selling of products and services
*Make outgoing calls and execute outbound campaigns to identified customers

Requirements:

*Fluent Swedish and fluency in English
*Demonstrated literacy in MS Office
*Excellent communication and interpersonal skills
*Energetic, motivated and innovative
*Comfortable with online gaming industry

Swedish customer Support � On-line Gaming - Move to South Africa

Title: Swedish customer Support � On-line Gaming - Move to South Africa
Salary: Attractive
Location: Africa, cape town/ south africa
Languages: English, Swedish
Posted: 22nd May 2012

*Our client is a leading outsourced online marketing company which has grown into the formidable service provider for market online gaming.
*The company focuses on the acquisition, retention and entertainment of customers.
*They provide marketing expertise in promoting brands, customer contact services and technical solutions all over the world.

Benefits:
*Excellent salary
*Extensive relocation package to South Africa (3 months free accommodation in upmarket apartments)
*Visa arrangements made by the employer
*Possibilities to move into marketing area
*Excellent opportunity with an on-line marketing company
*Long distance Recruitment process

Daily duties:
*Responding to customer queries by telephone, email and online chats
*Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment
*Processing pertinent information into relevant databases
*Completion of tasks assigned and problem solving during shift
*Customer relationship building and management as well as cross selling of products and services
*Make outgoing calls and execute outbound campaigns to identified customers

Requirements:

*Fluent Swedish and fluency in English
*Demonstrated literacy in MS Office
*Excellent communication and interpersonal skills
*Energetic, motivated and innovative
*Comfortable with online gaming industry

TO APPLY:
Call Deepak now on 00 353 18943010, or e-mail deepakk[at]mgirecruitment.com
For 100�s more multilingual jobs opportunities, please visit us www.mgirecruitment.com .

Who we are: mgi recruitment, among Europe�s leading recruitment agencies. One of our consultants will be appointed to work with you so we can help you through the whole hiring process.
Our dedicated team is looking forward to meeting you!

Social Media Communication Manager - French - Amsterdam

Title: Social Media Communication Manager - French - Amsterdam
Salary: Negotiable
Location: The Netherlands, Noord-Holland, Amsterdam
Languages: English, French
Posted: 10th May 2012

Social Media Communication Manager - French

Main Tasks

Do you love games? Do you spend much of your time using social media and engaging with online communities? Do you like exploring new opportunities in new markets and can you work magic with words?

Our client is seeking an outgoing individual to build gamer communities on French gaming channels. The ideal candidate must be familiar with the French culture and have a clear vision of how to build successful communities in France. You need to be familiar with social networks and will be able to maintain a strong relationship with our client's gaming community by monitoring feedback and informing gamers about updates and events.

The core tasks and responsibilities of this position are:
* Building French communities with the help of social networks and forums;
* Continuous engagement with the community including. moderation and customer support;
* Creating regular community updates;
* Providing daily feedback to other teams including reactive feedback(user comments and reviews) and proactive feedback (surveys player meet-ups and polls);
* Creating new engagement opportunities that promote conversion recurring payments player retention and product loyalty;
* Identifying and analyzing issues and trends in customer requests and product performance; and
* Communicating customer suggestions and providing ideas for product improvement.

Requirements
* Fluent in French and English both written and verbal
* Fluency in other European languages is a plus
* Passion for social media and games
* Previous community management and/or forum moderation experience
* A team oriented self-starter with the ability to plan organize and execute
* Creative and pragmatic approach to problem solving
* Strong self-motivation and high level of commitment
* Sympathetic to users' needs and proactive in improving our user experience
* Passion for writing and sharing your ideas with others
* Good knowledge of Microsoft Windows/MS Office

German Customer Service for online gaming � Excellent opportunity to work and live

Title: German Customer Service for online gaming � Excellent opportunity to work and live
Salary: Attractive
Location: Africa, Cape Town
Languages: English, German
Posted: 22nd May 2012

At the moment we are recruiting Customer Service/Marketing Representatives for a Multinational Company base in Cape Town, South Africa. The city will charm you with its liveliness, culture and variety of activities. You will be serving the German market and we are mainly looking for candidates coming from this area.

The customer service host roles require more than just customer service, and language skills. You would need to know your specific market as you would get involved in marketing activities. At later stages, there would be opportunities to apply internally for marketing roles.

Why apply?

� Long distance recruitment process (2 Skype interviews)
� Relocation (3 months accommodation paid)
� Full Training
� Permanent position
� Pension scheme and medical cover
� Visa organized and paid for by the company
� Excellent working conditions and career progression opportunity
� Multinational working environment
� Excellent starting salary
� Opportunity to work and live in amazing Cape Town!

Start date: May/June 2012
Your profile:

We are looking for candidates with German and English and:

� University Degree
� Excellent communication skills, both spoken and written
� Dynamic, ready to learn, committed
� Experience in dealing with customers
� Must be a Team player
� Looking for a long term job opportunity
� Experience in finance would be an advantage
� Driving licence

Daily duties:

� Responding to customer queries by telephone, email and online chats
� Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment
� Processing pertinent information into relevant databases
� Completion of tasks assigned during shift
� Customer relationship building and management as well as cross selling of products and services
� Problem solving skills
� Handling and taking full responsibility for customer related queries
� Make outgoing calls and execute outbound campaigns to identified customers, e.g. welcome calls, failed purchasers, etc.
� Excellent time management and adherence to schedule
� Performing extra tasks given by managers / shift supervisors as required
� Hosting of VIP players
� Translations onto/for websites or emails
� Assistance in the planning and execution of the player promotions

Salary: Excellent + Full Relocation
Location: Cape Town, South Africa
Type: Permanent

To Apply:

Please call Joanna at 00353 1894 3013 for more information or send your CV to joannak@mgirecruitment.com

If this position is not for you check out http://www.mgirecruitment.com/ for 100�s more job opportunities or to register your CV should something more suitable arise.

Who we are: mgi recruitment, among Europe�s leading recruitment agencies. One of our consultants will be appointed to work with you so we can help you through the whole hiring process. Our dedicated team is looking forward to meeting you!

Player Support Specialist - Several Languages required

Title: Player Support Specialist - Several Languages required
Salary: Negotiable
Location: Ireland, Dublin Region, Dublin
Languages: English
Posted: 22nd May 2012

We are looking for several dedicated, intelligent, passionate, and hardworking video game enthusiasts to join an international game company based in Dublin. Qualified candidates love video games, and are driven to provide the best support for our players around the world. This position is a fantastic opportunity for a creative problem solver to show his/her potential and help drive the Customer Service industry forward.

Core Responsibilities:
- Respond to player inquiries in a timely and professional manner through a ticket-based support system and do everything in your power to make the experience a positive one
- Coordinate with payment gateways to gather information about charge-backs, fraud, and other detrimental purchasing behavior and identify ways that we can improve
- Thoroughly troubleshoot technical support issues with players and communicate widespread issues to the development team
- Update the Player Support Knowledge Base and identify ways to improve self-help options
- Investigate and resolve account-level issues with a superb attention to detail
- Removing toxic players from the game

Additional Responsibilities may include:
- Identify trending issues and bugs submitted by players and communicate them to the appropriate teams
- Observe the Tribunal and issue suspensions as necessary and determine if any issues may be present
- Provide feedback on the various tools we use to improve efficiency
- Interface with various departments to understand the potential impact of development decisions on Player Support
- Provide translations for Knowledge Base articles and other game related materials
- Take part in public events and conferences, demonstrating the game and interacting with players and the community

Requirements:
- Must have excellent written and verbal communication skills in one or more of the following languages: Greek,French,German,Polish, Romanian,Russian
- Must be fluent in English
- Previous customer service experience preferable
- Previous experience working in a professional office environment for at least 1 year
- Team player who thinks quickly on his or her feet and is capable of creative problem solving
- Must have a knack for understanding players needs and enjoy connecting with them on a personal level
- Must have the ability to follow a single issue through to resolution, with a high level of accountability no matter how difficult the issue may be
- Must be detail-oriented, have excellent organizational skills and possess strong time-management skills
- High proficiency in Microsoft Office applications (Excel, Word, PowerPoint) and other communication tools

Please do submit your CV to jacques.abengessamba@reedglobal.com

Multilingual Translator / Game Tester

Title: Multilingual Translator / Game Tester
Salary: Negotiable
Location: Ireland, Dublin Region, Dublin
Languages: English
Posted: 22nd May 2012

One of our international client, a leading Game company is going to open one of their offices in Ireland. Therefore we are looking for translators, game tester with strong experience.

Right candidates need to be fluent in English and in 2 other European languages or in foreign languages such as Chinese, Mandarin, Japanese, Korean etc�

We are looking for people for team player persons, able to work under pressure and with experience in translation and/or in game testing.
Duties will be mainly providing professional technical support for customers over the phone and emails, assisting in solving in-Games issues, testing games and software in English and foreign languages, reviewing language components (i.e. text and audio files) before integration, identifying and reporting bugs into the bug database in a clear and concise manner and other duties.

To be shortlisted for this position please submit your CV to jacques.abengessamba@reedglobal.com

German Translator/online gaming industry

Title: German Translator/online gaming industry
Salary: 24,000 euro - 34,000 gross per year
Location: Ireland, Dublin Region, Dublin, Dublin City Centre
Languages: English, German
Posted: 4th May 2012

Looking for German Translators!

Do you have a degree in Translation or Languages? Do you have translating experience? Are you interested in the online industry? Then I might have the right job opportunity for you.

Requirements:
- Previous translation experience, from English into German, preferably in the videogame and multimedia entertainment or different technical fields.
- Degree in localisation, translation or other language related studies preferred
- Computer literacy (Microsoft Office knowledge essential); very good command of excel
- You should enjoy playing videogames and be familiar with their specific language needs, as this will be a major part of your daily work
- And you must feel comfortable working in an international environment, being a flexible and committed team-player, who is responsible, self-motivated and innovative
- Experience with CAT tools (Trados, etc.) desirable
- Fluency in English and German

Responsibilities:
- Working on translation and proofreading of in-game content
- You should be ready to meet the needs of stakeholders, cooperate with other teams and individuals to maximize efficiency and synergies.
- Working around project-specific limitations in order to achieve a high quality translation that would result in a better user experience, ease-of-use of the localised products and clear, concise and good understanding of game text and/or platform-specific messages.

English speakers with Japanese for Translation Jobs Dublin, Translators Online Gaming

Title: English speakers with Japanese for Translation Jobs Dublin, Translators Online Gaming
Salary: 25.000 - 35.000
Location: Ireland, Dublin Region, Dublin, Dublin City Centre
Languages: English, Japanese
Posted: 22nd May 2012

English speakers with fluent Japanese
Job in Translation in Dublin, Ireland

If you are interested in the position please contact Daniela on daniela.haenig@cpl.ie or +353 1 614 6145

Our client is always looking to expand our team of translators. If you are a skilled, experienced translation professional who is not afraid to be creative - and who likes videogames and online games - then we want to hear from you.

As a game translator, you will be responsible for rendering in-game content into your language, as well as proof-reading any in-game content that has already been translated. Further to this, you will need to coordinate with other teams and individuals to maximize efficiency and exploit synergies, all the while communicating with the clients and taking their needs into account.

To apply for a position, you will need either:
a degree in translation (completed in your language);
or a minimum of 3 years experience translating from English.
Besides this, you will need to demonstrate:
previous translation experience, preferably in the videogames/multimedia field;
a high degree of computer literacy (good Microsoft Office skills are essential);

Applicants will need to:
have a personal interest in playing videogames and a good knowledge of specific gaming language.
feel comfortable working in an international environment;
work as flexible, committed team-players;
be responsible, self-motivated and innovative.

If you are interested in the position please contact Daniela on daniela.haenig@cpl.ie or +353

French Customer Support Reps

Title: French Customer Support Reps
Salary: 25k plus bonuses and benefits
Location: Ireland, West, Galway, Co.Galway
Languages: English, French
Posted: 1st May 2012

French speakers / Customer Support, relocation provided, Contact Cormac on +3536146177

Administration/Customer support, French speakers, 26k per annum plus bonuses and benefits.

I am currently looking for French speaking candidates for multiple administration support positions based in Galway. Relocation is provided.

Duties and Responsibilities

- Provide first contact resolution of customer queries via chat, email and phone.
- Ability to handle and deal with complicated and sensitive customer issues in a timely and accurate manner.
- Maintain security and confidentiality of the client�s internal information.
- Escalate and communicate any customer well being issues.

What�s required?

- Minimum 1 years experience working in a customer service environment.
- Excellent customer service skills with a proven track record.
- Verbal and written fluency in English and French is essential
- Moderate computer and advanced typing skills

If you are interested in the position please do not hesitate to contact Cormac (01) 6146177

Or e-mail me at cormac.loughlin@cpl.ie

UK Japanese Translator

Title: UK Japanese Translator
Salary: �33k-36k
Location: Germany, Hessen, Frankfurt
Languages: English, Japanese
Posted: 4th May 2012

Looking for fluent English speakers with fluency in Japanese!

Can you speak fluent English AND Japanese? Do you have a passion for online games? Excellent Opportunity to start or progress your career!

If you have an interest in online gaming and you have some translation experience, this could be the right position for you...

This is a full time role and based in Frankfurt, Germany with the starting date: March/April 2012

What is the role about?

�Working on translation and proofreading of in-game content ]
�You should be ready to meet the needs of stakeholders, cooperate with other teams and individuals to maximize efficiency and synergies.
�Working around project-specific limitations in order to achieve a high quality translation that would result in a better user experience, ease-of-use of the localised products and clear, concise and good understanding of game text and/or platform-specific messages.

Requirements:

�Previous translation experience, from the Japanese language into the English language, is essential, preferably in the videogame and multimedia entertainment or different technical fields
�Professional experience in a Japanese company preferred
�Degree in localisation, translation or other language related studies preferred
�Computer literacy (Microsoft Office knowledge essential); very good command of excel
�You should enjoy playing videogames and be familiar with their specific language needs, as this will be a major part of your daily work
�And you must feel comfortable working in an international environment, being a flexible and committed team-player, who is responsible, self-motivated and innovative
�Experience with CAT tools (Trados, etc.) desirable

Full guidance would be provided through the interview process and a consultant will be there to answer any questions you may have

You must be fluent in German or French, have an interest in Online Gaming and some customer service/Call Centre experience...

Please apply to the job through this advert for further information or call Ivonne on 016146092

German Customer Service

Title: German Customer Service
Salary: 25,000
Location: Ireland, West, Galway, Galway, West of Ireland
Languages: French, German, Italian, Spanish
Posted: 18th May 2012

Collins McNicholas Ireland currently recruiting for German Customer Service Specialists required with fluency in German for major multinational company based in Galway, West of Ireland.

Must have 3 years experience in a customer service / call centre environment.
Fluency in German with fluency in either Italian, French or Spanish would be desireable. Fluent English essential
Strong system skills.
Ability to work under pressure
Ability to take responsibility for personal and team workload
Excellent organisational and communication skills

Excellent Benefits Package.

Multilingual Specialist - French / German

Title: Multilingual Specialist - French / German
Salary: 25000
Location: Ireland, West, Galway, Galway
Languages: Dutch, French, German, Italian, Spanish
Posted: 18th May 2012

Collins McNicholas Ireland currently recruiting for Multilingual Specialists / Customer Service Specialists required with fluency in German, French, Italian and Spanish required for a major companies in the West of Ireland.
�
Fluency in one of the following languages i.e. German, French, Italian, etc. Must be fluent in English.
� Strong system skills.
� Ability to work under pressure
� Ability to take responsibility for personal and team workload
� Excellent organisational and communication skills
� Must have strong experience in either customer service, technical support or finance etc.
� Fluency in either German, French, Italian, Dutch etc. Must be fluent in English.

For additional information please contact:-
Noeleen Stewart - Collins McNicholas Ltd - Galway

Collins McNicholas are specialists in :
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German Speaking Sales Positions

Title: German Speaking Sales Positions
Salary: Competitive
Location: Ireland, Dublin Region, Dublin
Languages: English, German, Swiss German
Posted: 19th May 2012

DACH Sales Manager - software - (Cork) �70,000

� Enterprise Sales Executive � Media (Dublin) �50,000
� Inside Sales Executive- CRM Software (Dublin) �45000
� Customer Service � Financial (Dublin) �25000
� Inside Sales Tier 1 Software Giant (Dublin)- �40,000 ote
� Inside Sales Software Multinational (Cork) - �40,000 ote
� Account Executive Software Multinational (Dublin) �80,000 OTE
� Online Marketing Executive � Media Giant (Dublin) �50,000
� Order Management Executive �Media Giant (Cork) �35000
� Inside Sales -Software Multinational (Munich) �50,000 ote
� Sales Engineer - Software Multinational (Munich) �70,000
� Enterprise Sales - Software Multinational (Munich) �80,000
� Retail Technology Giant �Field Sales � Germany (60,000)
� Retail Technology Giant �Corporate Account Manager ( Germany) (80,000 ote)