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German Speaking Technical Advisor

Title: German Speaking Technical Advisor
Salary: Excellent
Location: Cork - South-West, Ireland
Languages: English, German
Posted: 3rd Feb 2012

Description:
Overview

As an Applecare Advisor you will provide Technical Support and Customer Service to iTunes Store Customers via email or chat on issues such as Account & billing, Purchase Downloads, Authorisation, iTunes Gift Cards and many other categories. You will be required to follow standard guidelines and procedures to support you in responding to our customers. Your customer responses will mainly be in the form of Canned/Template answers but will also require some personalization.

There will also be an emphasis on handling the most frequently asked questions as quickly and effectively as possible, recognizing more complex problems and escalating accordingly.

Responsibilities

� To provide basic to moderately complex support to Apple customers on all iTunes related topics as mentioned above - Account & billing issues, Purchase Downloads, Authorisation, iTunes Gift Cards and others.
� To provide and maintain strong professional relationships with all Apple�s customers and show empathy for the customers at all times.
� You will demonstrate a high level of customer service when assisting a customer and if necessary escalate complex issues to a more experienced advisor.
� Make yourself available to receive emails or chats for a minimum of 80% of the on-line time.
� Provide feedback to the team manager on emerging issues.

Skills and Attributes

� Be fluent in German and have fluent German
� Be a confident and enthusiastic communicator
� Excellent reading comprehension and written communication skills
� Have strong organisational and administrative skills
� Be a self-starter who is motivated and innovative
� Have a high stress tolerance

Experience and Education

� Previous call centre experience
� An appreciation of the IT environment, preferably with Apple products
� A high level of computer literacy
� Experience of working in a pressurised environment which is target driven

Agency Program Manager (Global SMB Revenue), SMB Sales and Operations - EU Headquarters

Title: Agency Program Manager (Global SMB Revenue), SMB Sales and Operations - EU Headquarters
Salary: Excellent
Location: Ireland
Languages: English
Posted: 3rd Feb 2012

Description:
Agency Program Manager (Global SMB Revenue), SMB Sales and Operations - EU Headquarters
This position is based in our EU Headquarters in Dublin, Ireland.
The area: SMB Sales and Operations
When our millions of advertisers and publishers are happy, so are we! As small business experts, we help get local entrepreneurs on the map, and deliver a beautifully simple, intuitive experience that enables customers to grow their businesses with us. By spotting and analyzing customer needs and trends, our innovative teams of strategists, account developers and customer support specialists work together on scalable solutions for each business, no matter its age or size.
The role: Agency Program Manager (Global SMB Revenue), SMB Sales and Operations
In this role, you will lead a team focused on programs for our agency managed advertisers and be responsible for developing solutions to complex, ambiguous and high visibility business challenges with the goal of driving significant revenue growth. You will work closely with sales and cross-functional leaders to ensure the smooth execution and implementation of these solutions through the global revenue programs. Additionally, you will have exposure and visibility to senior executives and cross-functional leaders as you evangelize the revenue opportunity and highlight revenue impact from your programs.
Responsibilities:

* Ensure and manage the successful execution of global revenue programs.
* Identify opportunities for product, program, and process improvement, with a focus on driving significant revenue growth.
* Develop and independently run multiple global projects end-to-end.
* Ensure successful planning, execution, analysis, and communication of your projects.
* Advocate on behalf of SMB sales to cross-functional partners to drive development of requirements and execution of solutions.

Minimum Qualifications:

* BA/BS degree. In lieu of degree, relevant skills or equivalent experience.

Preferred Qualifications:

* MBA.
* Experience working at or with advertising agencies. Experience in online advertising sales or similar industries.
* Experience in a management consulting, business operations, or sales execution role.
* Demonstrated experience with cross-functional collaboration and influence.
* Strong communication skills with experience of presenting to many different stakeholders.
* Project management, problem-solving, and analytical skills.

BUSINESS DEVELOPMENT CONSULTANT � DUTCH MARKET - Based Dublin, Ireland

Title: BUSINESS DEVELOPMENT CONSULTANT � DUTCH MARKET - Based Dublin, Ireland
Salary: Competitive
Location: Dublin - Dublin Region, Ireland
Languages: English, Dutch
Posted: 3rd Feb 2012

Description:
The Hardware Business Development Consultant will be responsible for generating new business through outbound calling to sell Oracle/Sun Hardware Solutions to new and existing customers.

OracleDirect is our sales operations centre representing 25 countries across Europe, the Middle East and Africa. In a truly multicultural environment, 350 talented professionals from throughout Europe interact in 20 different languages with current and future Oracle customers using latest Internet technologies. The Hardware Business Development Consultant will be responsible for generating new business through outbound calling to sell Oracle/Sun Hardware Solutions to new and existing customers across the enterprise and mid-market spaces. This role requires a high level of motivation as well as strong sales skills. The successful Business Development Consultant is offered excellent career progression after a period of continuous target achievement, learning and development.

RESPONSIBILITIES:

* Demand generation through outbound calls (Activities associated with outbound calling include pre-call account investigation, account mapping, contact identification, pains / needs discovery, and solution matching)
* Identify new sales opportunities and create a business pipeline - Pipeline creation should consistently meet or exceed agreed targets
* Contribute individually to the Team targets, achieving a high level of customer satisfaction and quality lead generation
* Demonstrate a professional customer centric approach during all customer interactions.
* Qualify customer enquiries and conversations through Instant chat, emails, inbound and outbound campaigns

SKILLS + QUALIFICATIONS:

* Excellent verbal and written communication skills essential
* Fluency in English (+ strong business English) is required
* Fluency in Dutch is essential.
* Bachelor Degree in Business or IT related discipline is preferred (Alternatively, 2 years min of relevant commercial experienced is required)
* High level of energy, drive, enthusiasm and commitment
* Previous experience in Outbound Sales or Lead Generation role is an advantage
* Ability to self-manage, with strong organizational and planning skills
* Self- motivated to continuously expand personal and professional knowledge
* Ability to work in a high pressured, fast moving and challenging environment with a strong desire to work in sales
* Prior Hardware knowledge is an advantage.

WHAT WE OFFER:

* This position is a permanent role, based in our Dublin office
* Competitive Salary and Flexible Benefits package tailored to suit your personal lifestyle.
* Excellent Training + Development including 3 week Intensive Foundation Course.
* Opportunity to work with some of the most talented individuals within the sales field.
* Access to our sports and social club, subsidised Restaurants and an onsite Gym!

So if you have a passion for Technology and are hungry to drive your career forward to the next level with the World's largest Enterprise Technology company - Oracle Corporation, please apply today

As part of Oracle's employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made. This will involve identity and employment verification, salary verification, professional references, education verification and professional qualifications and memberships (if applicable)

Dutch Speaking Telesales (Mac Expert)

Title: Dutch Speaking Telesales (Mac Expert)
Salary: Competitive
Location: Cork - South-West, Ireland
Languages: English, Dutch
Posted: 3rd Feb 2012

Description:
Overview

The World Wide Apple Online Store Sales team is looking for motivated, outgoing and tech savvy individuals who want to offer Apple Computers an unparalleled customer experience over the phone. At Apple, we believe in hard work, fun environment and the kind of creativity and innovation that only comes about when talented people from diverse backgrounds approach problems from varying perspectives. We believe each customer interaction is an opportunity to delight, engage and inspire. By focusing on the smallest of details, we can make big impacts with our customers. Building this environment starts with you!

Responsibilities

� Learn about Mac and become an expert on Mac product features and related accessories
� Understand Apple�s Digital Lifestyle strategy and how Mac fits into this
� Provide consultative sales solutions to customers based on their needs, following the Apple Online Store Customer Engagement model
� Understand how to leverage multiple sources of information to stay current on product features and technology changes
� Understand how to appropriately set the customers� expectations after they have placed their order, e.g. �what happens next,� to ensure a favorable end-to-end purchasing experience
� Enter new Sales orders into the appropriate system(s) where appropriate
� Seek to build rapport with customers so that they will actively seek the agent to process their next Apple Store requirement.
� Achieve sales goals set out on a quarterly basis while providing an excellent customer experience

Skills

� Fluent Dutch speaker with fluent English
� Function comfortably in a fast-paced, performance-based call centre environment where calls are monitored, recorded and assessed.
� Flexible Schedule, ability to work evenings or weekend hours.
� Customer-focused, detailed-oriented individuals
� Consultancy and Solutions focussed
� Comfortable working with ambiguity
� Has excelled in a customer facing environment
� Has experience with both Mac and PC
� Can translate �tech speak� into everyday, understandable terms.
� Strong communication skills � adaptive communication and active listening
� Ability to maintain a positive attitude in high-stress/fast-paced work environment
� Possess a drive for results, demonstrates high degree of drive and determination
� Adaptive and flexible to changing technologies, process and environments
� Ability to work and make decisions with minimal supervision
� Complex problem solving abilities
� Strong organizational and administration skills
� Team player
� Be a self-starter who is motivated and innovative
� Ability to work effectively with other departments and utilise a team approach to accomplishing goals.

Experience

� Ideal candidate will have experience using Mac, iTunes and iPod
� 1-2 years proven sales ability
� Ability to provide a great customer experience
� Experience with working with cross-functional teams
� Professional verbal and written communication skills
� Basic reading, writing and math skills; college degree a distinct advantage
� Must have a technical aptitude, computer literate and quickly learn new applications

Dutch Speaking Inside Sales Representative

Title: Dutch Speaking Inside Sales Representative
Salary: Excellent
Location: Cork - South-West, Ireland
Languages: English, Dutch
Posted: 3rd Feb 2012

Description:
Overview:

An Inside Business Sales Representative within the AOS organization is responsible to qualify and convert new sales received through inbound calls. Must also possess skill and proficiency to place outbound calls to existing businesses in order to identify potential sales opportunities.

Activities include daily customer interface, lead qualification, influencing buying decisions, directing customers through order processes, owning or channeling customer escalations to appropriate resources, understanding and making solution based sales recommendations and identifying trends within their business.

The ideal candidate should posses a track record of sales success and proven ability to exceed all sales goals.

Ability to maintain positive attitude and provide highest quality customer satisfaction is an absolute must for our sales professionals.

Responsibilities:

� Provide industry leading customer experience
� Responsible for handling calls from an inbound queue
� Drive and execute inbound calls into closed sales
� Make outbound calls on existing leads or strategic sales programs
� Demonstrated ability to manage through various customer situations
� Ability to identify customer trends and buying patterns
� Provide real time feedback in a dynamic sales environment, and be willing to improvise and enhance processes
� Independently drive customer needs or problems to resolution
� Exercise judgment in decisions to involve other Apple team members when appropriate
� Identify accounts for potential development within Account Management teams

Education and Experience:

� Candidate must have a minimum of 3 years sales experience with a minimum of 1 year in the Business to Business space
� Candidate must have a minimum of 2 years sales experience in technology field
� Candidate must have a strong history of quota achievement over career.
� Candidate will have a 4-year College Degree or equivalent work experience.
� Must have excellent speaking skills complemented by exceptional written and oral skills and strong organizational abilities.
� Ability to articulate and understand the customer strategy and Apple solution strategy independently

All candidates must speak fluent Dutch & English

Program Manager (SMB Revenue), SMB Sales and Operations - EU Headquarters

Title: Program Manager (SMB Revenue), SMB Sales and Operations - EU Headquarters
Salary: Excellent
Location: Ireland
Languages: English
Posted: 3rd Feb 2012

Description:
Program Manager (SMB Revenue), SMB Sales and Operations - EU Headquarters
This position is based in our EU Headquarters in Dublin, Ireland.
The area: SMB Sales and Operations
When our millions of advertisers and publishers are happy, so are we! As small business experts, we help get local entrepreneurs on the map, and deliver a beautifully simple, intuitive experience that enables customers to grow their businesses with us. By spotting and analyzing customer needs and trends, our innovative teams of strategists, account developers and customer support specialists work together on scalable solutions for each business, no matter its age or size.
The role: Program Manager (SMB Revenue), SMB Sales and Operations
In this role, you will lead a team focused on programs for our small and medium business advertisers and be responsible for developing solutions to complex, ambiguous and high visibility business challenges with the goal of driving significant revenue growth. You will work closely with sales and cross-functional leaders to ensure the smooth execution and implementation of these solutions through the global revenue programs. Additionally, you will have exposure and visibility to senior executives and cross-functional leaders as you evangelize the revenue opportunity and highlight revenue impact from your programs.
Responsibilities:

* Ensure and manage the successful execution of global revenue programs.
* Identify opportunities for product, program and process improvement, with a focus on driving significant revenue growth.
* Develop and independently run multiple global projects end-to-end.
* Ensure successful planning, execution, analysis and communication of your projects.
* Advocate on behalf of SMB sales to cross-functional partners to drive development of requirements and execution of solutions.
* Communicate the team?s successes, challenges and plans to senior executives across Google effectively.

Minimum Qualifications:

* BA/BS degree. In lieu of degree, relevant skills or equivalent experience.

Preferred Qualifications:

* Experience in a management consulting, business operations, or sales execution role.
* Experience in online advertising sales or similar industries.
* Project management, problem-solving and analytical skills.
* Demonstrated experience with cross-functional collaboration and influence.
* Strong communication skills with experience of presenting to many different stakeholders.

Online Media Associate Program (Multiple Languages Available) - EU Headquarters

Title: Online Media Associate Program (Multiple Languages Available) - EU Headquarters
Salary: Excellent
Location: Ireland
Languages: Arabic, English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Russian, Spanish, Swedish, Czech, Hungarian, Ukrainian, Hebrew
Posted: 3rd Feb 2012

Description:
Online Media Associate Program (Multiple Languages Available) - EU Headquarters
This position is based in our EU Headquarters in Dublin, Ireland.
This position is available in the following languages: Arabic, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Italian, Norwegian, Russian, Spanish, Swedish and Ukrainian.
The area: SMB Sales and Operations
When our millions of advertisers and publishers are happy, so are we! As small business experts, we help get local entrepreneurs on the map, and deliver a beautifully simple, intuitive experience that enables customers to grow their businesses with us. By spotting and analyzing customer needs and trends, our innovative teams of strategists, account developers and customer support specialists work together on scalable solutions for each business, no matter its age or size.
The role: Online Media Associate Program (Multiple Languages Available)
Reach for new revenue-generating heights as a Sales Googler. Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing business grow. You leverage your entrepreneurial drive to target, educate and persuade new customers to embrace Google's latest advertising products and technologies. Using your influencing and relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, understand the details of individual campaigns and persistently explore and uncover the business needs of your key clients. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
Responsibilities:

* Provide outstanding customer focus, account management and sales or technical support to Google's advertisers, publishers and/or users.
* Secure new clients by presenting search marketing solutions, or create relevant advertising campaigns that maximise their ROI.
* Implement creative ways to drive account development at scale, improve our client relationships and increase revenue by up-selling and promoting other Google products.
* Provide strategic advice and help solve business or technical issues by working closely in a consultative role with key internal and external clients.

Minimum Qualifications:

* BA/BS degree (In lieu of degree, relevant skills or equivalent experience).

Preferred Qualifications:

* Master's degree.
* Previous experience or internships in sales, customer support, account management, marketing or consulting.
* Proven ability to manage multiple projects at a time while paying strict attention to detail.
* Demonstrated capacity to lead and/or motivate others around you.
* Strong computer application skills and interest in technology and the online world. For some more technical positions, experience in Search Engine Optimisation and technologies such as HTML, CSS, PHP JavaScript, SQL or Python.
* Excellent written and verbal communication skills in English and in the language you would support.

Enterprise Support Advisor / Tech Support (German Speaking)

Title: Enterprise Support Advisor / Tech Support (German Speaking)
Salary: Excellent + Benefits
Location: Cork - South-West, Ireland
Languages: English, German
Posted: 3rd Feb 2012

Description:
Overview

As an AppleCare Advisor you would be a Technical Support Expert who respond
to and manage technical requests from high profile customers and strategic accounts.
Primary functions include working with Apple's customers over the phone and
email to assist with complex problem isolation, documentation and resolution, using
judgment within defined practices and procedures.
You will interact with various business units within Apple (most notably
engineering and Apple SE / CE teams), to maximize Customer Satisfaction and enhance
the Customer Experience.

Responsibilities

� Research, investigate and provide high quality responses to technical enquires
� Report to Corporate Support Engineering teams via Bug tracking tools, emerging
issues and/or complex technical issues in order to find resolution and to provide
product technical feedback to Engineering teams.
� Be a resource to provide guidance for complex technical issues and ensure rapid
identification of emerging issues, for professional solutions.
� Assist in product readiness process as appropriate and needed
� Review of technical materials such as submitted articles, training materials, etc.
� Assist in reporting of technical issues and in keeping the manager well informed.
� Maintains an on-going expert knowledge of diverse technologies.
� Flexibility to take on additional roles and responsibilities as they develop
� Use of call management and bug reporting tools.
� Technical training delivery.
Skills and Attributes
� Fluent German and English essential.
� Third major language an advantage.
� Excellent people interaction skills and communication skills, both verbal and
written.

Experience and Education

Experience is not essential but the following would be a distinct advantage:
i
� A third level technical qualification or equivalent work experience.
� Knowledge of Diagnostic Methodologies and strong ability to isolate and
troubleshoot technical issues.
� Minimum of 2 years experience in a similar environment.
� In-depth knowledge / interest of two or more key technology areas:
o Networking
o Directory services
o File sharing protocols
o Web services
o Fibre Channel technology
o SAN technology
o Video editing and post-production
o Music editing and mixing
o Photo editing, processing, printing and management

If you are interested in applying for this position, please forward your application t by clicking on the apply button below.

SALES - Experience in Selling IT Solutions? Relocate to Dublin! ORACLE CORP

Title: SALES - Experience in Selling IT Solutions? Relocate to Dublin! ORACLE CORP
Salary: Competitive
Location: Dublin - Dublin Region, Ireland
Languages: English
Posted: 3rd Feb 2012

Description:
Due to Oracle Corporation�s continued growth in EMEA, we wish to hire Talented Inside Sales Account Managers / Internal Sales Executives for our fast growing Technology centre in Dublin, Ireland. Successful candidates will be based in Dublin, Ireland and will sell world leading Oracle Technology solutions to corporate clients in the UK market.

These new positions represent superb opportunities for those sales professionals based in the UK who are serious and committed to driving their sales career forward to the next level within Oracle Corporation in the medium to long term either as an individual contributor or in a managerial capacity.

Oracle Direct is our EMEA sales organisation selling all Oracle Technology solutions and services. This line of business has grown rapidly in last 10 years from 40 to over 1,000 people and has become the "Talent Development Centre" for EMEA. Successful candidates will be offered world class training + structured career development programmes to ensure you reach your maximum potential as a Technology sales professional.

Oracle�s Future Business Leaders and Sales Stars are developed from the� Talent Pool� of Oracle Direct, offering unparalleled career opportunities within the Oracle global organisation.

Excellent salary packages + full benefits package are offered to successful candidates.

A Full Relocation package from the UK to Dublin will be provided.

So if you have a passion for sales and are hungry to drive your sales career forward to the next level with the World's largest Enterprise Technology company - Oracle Corporation, please contact Saul Whitton at Oracle Corporation to discuss further

Applications Vertriebsbeauftragter (Deutschgebiet) - mit sitz Based Dublin, Ireland

Title: Applications Vertriebsbeauftragter (Deutschgebiet) - mit sitz Based Dublin, Ireland
Salary: Competitive
Location: Dublin - Dublin Region, Ireland
Languages: English, German
Posted: 3rd Feb 2012

Description:
Oracle Applications Sales Account Manager - German Territory ( based in Dublin, Ireland ) - ORACLE CORPORATION

OracleDirect is our sales operations centre representing 25 countries across Europe, the Middle East and Africa. In a truly multicultural environment, more than 400 talented professionals from throughout Europe interact in 20 different languages with current and future Oracle customers using latest Internet technologies.

Based in Oracle's European sales operation in Dublin, Ireland, Oracle wishes to hire an experienced sales professional to sell Oracle's Applications solutions to Business clients in the German territory. This is an excellent opportunity for experienced and driven sales professional to join a global player in the IT industry and move their career to the next level with Oracle - the world�s largest Enterprise software company.

Corporation- Like no one else

� A challenging job in a positive atmosphere within an international organization with a dynamic team
� The opportunity to influence your job and your workplace and to become part of a innovative business unit
� A competitive compensation package that is aligned with your qualifications and includes an employee benefits scheme
� Continuously selected by our clients as the exclusive vendor of preeminent talent

RESPONSIBILITIES:
� Demonstrate the business benefits of Oracle Applications solutions ( CRM, ERP or EPM ) to German business customers
� Deliver online demonstrations of Oracle Applications solutions ( CRM, ERP or EPM ) with the ability to show what is asked by prospects.
� Develop sales by uncovering new opportunities in the German sales territory
� Manage a number of sales opportunities at the same time
� Win sales deals in a competitive environment to achieve and overachieve sales targets.

QUALIFICATIONS:

� Proven track record in a B2B sales environment
� Demonstrable overachievement of revenue goals.
� Strong sales skills including business justification, negotiation and closing.
� Fluency in German and English languages is essential
� Prospecting and/or new business background.
� Expertise in demand generation in new markets from campaign conception to deal closure.
� Strong influencing skills.
� Enthusiasm to learn new sales skills and technologies.

WHAT WE OFFER

� This position is based in our Dublin office
� Competitive Salary and Flexible Benefits package tailored to suit your personal lifestyle.
� Excellent Training + Development including 3 week Intensive Foundation Course.
� Opportunity to work with some of the most talented individuals within the sales field.
� Access to our sports and social club, subsidised Restaurants and an onsite Gym!

Oracle are Looking for Spanish Speaking Business Development Cons - Based Dublin, Ireland

Title: Oracle are Looking for Spanish Speaking Business Development Cons - Based Dublin, Ireland
Salary: Excellent
Location: Dublin - Dublin Region, Ireland
Languages: English, Spanish
Posted: 3rd Feb 2012

Description:
OracleDirect is our sales operations centre representing 25 countries across Europe, the Middle East and Africa. In a truly multicultural environment 350 talented professionals from throughout Europe interact in 20 different languages with current and future Oracle customers using latest internet technologies.

RESPONSIBILITIES:
* Build business approach to generate valuable opportunities by calling (outbound calls) potential customers and by taking calls (inbound calls) from potential customers
* High level of collaboration with in-country Marketing and Sales teams
* Meet agreed target for business opportunities generation and quality standards
* Pipeline Management
* Improving selling techniques using a proven selling methodology Through this position a high level of sales skills and pipeline building will be achieved with an important emphasis on quality of business forwarded to the Sales teams.
* This role requires a high level of motivation as well as the ability to sell and persuade.
* The successful Business Development Consultant is offered excellent career progression after a period of continuous learning and development.

QUALIFICATIONS:
* Fluency in English is essential.
* Successful completion of a 3rd level business-related discipline Willing to succeed in Sales!
* Willing to join a dynamic, multinational team
* Willing to develop your skills in Sales and Technology
* This vacancy is open to Graduates.
* Previous experience in a Sales or Customer Service environment is a plus.
* Strong communication skills both written and verbal.

Please note that due to high volume of applications we are only able to contact candidates with the suitable skills and relevant experience.

Junior French Sales Position

Title: Junior French Sales Position
Salary: doe
Location: Cork - South-West, Ireland
Languages: English, French
Posted: 3rd Feb 2012

Description:
Junior French Sales Position

The EMC� Inside Sales Team is now looking to recruit a French speaking Sales Associate to work with our newly established Sales Associate team in Cork.

You will be a motivated self-starter who enjoys sales and creating a great customer experience. You should be extremely motivated, proactive, organized, and work well within a fast-paced ever changing environment.

Specific duties & responsibilities will include:

� Perform outbound sales activities such as cold calling, lead follow-up, sales qualifications and offer extension to new and/or existing customers.
� Continuously improve the selling experience for our customers
� Meet activity metrics for outbound calls, appointments and opportunities identified.
� Account management of a portfolio of clients and close liaison with the field / channel
� Maintain contact with customers in an assigned territory to ensure customer satisfaction, issue resolution and EMC's footprint expansion.
� Drive process improvement

Skills Required for Inside Sales Representative:

� Fluent English and French language speaker
� Ability to handle constructive and critical customer feedback and implement ideas for process improvement
� Excellent communication skills both written and verbal at all levels
� �Can Do� / �Winner� attitude essential with a hunger and drive to succeed.

The rewards for YOU:

� Career Development � broad range of career paths available to you through 28 different business units.
� Continuous Training one to one coaching sessions with the coaching team and your manager
� Ability to interact with other EMC Sales Divisions ( RSA, VMware, Greenplum)
� Ability to work with Fortune 500 companies through Third party organisations e.g. suppliers other technical groups
� Excellent base salary with the ability to earn excellent commission by working with one of the world�s best product portfolios
� Benefits including permanent health insurance, pension, subsidized canteen, free parking and a private bus running from Cork City for all EMC employees to name but a few!

Technical Account Manager French

Title: Technical Account Manager French
Salary: Not Disclosed
Location: Dublin - Dublin Region, Ireland
Languages: English, French
Posted: 3rd Feb 2012

Description:
Technical Account Manager French

Assigned as Account Manager to specific strategic merchants or partners.
Core job function centers around solving customers' business and technical issues by performing diagnostic and troubleshooting and by leveraging and contributing to the collective knowledge of the organization.
Develop strong working relationships across levels and functions. Facilitate problem diagnosis and resolution in relevant areas.
Rapidly master and utilize current technologies to innovate creative solutions and solve challenging technical problems.
Expert in multiple technologies.
Expert skills in related technologies.
Expert in Functional Knowledge in some domains. Cross domain functional knowledge.
Work with peers to leverage best practices and understand new trends.
Identify and communicate system and facilities issues according to published escalation guidelines.
Establish relationships with other members of the organization to ensure optimal information flow on processes, policies and products.
Encourage independent thinking and creative solutions.
Provide feedback to Product and Technology teams on products and services at all stages of the product lifecycle.
Develop technical expertise within the team that enables it to troubleshoot integrations and contribute to development of enabling technologies.
Participate in and perform other duties as assigned.
Provide troubleshooting and support to PayPal merchants integrating the PayPal product.
Run test scenarios and Quality Assurance testing.
Identifies, verifies and documents irregularities in PayPal API functionality, including posting appropriate bugs. Manage bug process when appropriate (i.e., Discover, log, and, follow up on bugs and communicate when fixed).
Work independently and with other members to successfully drive significant projects to completion.
Be aware and work with geographic time sensitivities when triaging your tasks.
Assume all responsibility for all aspects of the partner technical relationship, including working with Business Units, Integration teams, Product and Development teams and being available for all product launches.

Strong written and verbal communication skills.
Minimum of 1 yr experience with high-availability web applications required.
Must have project management experience.
Must have exposure liaising, managing and working with all aspects of large customer accounts, from their VIP management to developers.
Excellent internal and external communication skills. Must be quality and detailed oriented, yet understand the level of detail appropriate for the situation.
Advanced Understanding of web technologies, development languages and environments.
Understanding with relational databases and minimum 1 yr SQL skills required.
Self starter approach to work, with an eagerness to consistently meet and exceed the expectations of our merchants
Customer facing experience a must.
Strategic thinker with proven problem solving skills, with the ability to work within a team to meet support goals and objectives
Demonstrated ability to research and analyze problems and develop solutions.
Demonstrated ability to manage multiple priorities and projects simultaneously, work in a fast-paced environment and accomplish results through influence while meeting deadlines.
Has thorough understanding of technical concepts required for specialized field. Uses that knowledge, creativity and company practices and priorities to obtain solutions to complex problems.
Provides work leadership to others. Interfaces with senior management to provide and obtain information and to build consensus regarding project direction. Barriers to entry such as department/peer review exist at this level.
Works on problems of diverse scope. Participates in the design, development, evaluation, and troubleshooting of systems or major subsystems. Participates in architecture definition. Expected to deliver resilient, robust, durable designs.
Creative - develops and presents many varied and unique ideas
Politically Astute - understands and can react to the politics inherent in organization structures
Data analysis is complex and requires input from multiple sources and innovative problem solving. Interfaces to negotiate and exchange information with all levels of management.
Uses judgment and creativity and sound technical knowledge to obtain and recommend solutions.
Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results on matters of significance to the business. Internal and external contacts often pertain to company plans and objectives.
Works on implementation and evaluation of systems and/or subsystems. May do some design work at the subsystem level.
Substantial Functional Knowledge
Work is generally self-directed and is guided by workflow and project requirements. Review is normally after the fact and may be developmental in nature.

Benefits (Dublin)
� Medical insurance (VHI)
� Life Insurance & Disability Insurance
� Pension (contributory)
� 25 days holiday
� Sabbatical after 5 years
� Free gym on-site
� Free parking
� Subsidised canteen and coffee dock.
� Subsidised shuttle bus from Dublin city centre (O�Connell St)
� Monthly Reward & Recognition programme.
� Very active Sports & Social Club (Tag Rugby teams, staff nights out, annual staff parties etc)
� Annual Family Day Barbeque

Due to the volume of applications we receive for our job postings, we are unable to respond personally to telephone and email inquiries regarding the status of an application. Only candidates being considered for interview will be contacted at this time.

SPANISH KINDLE PROJECT SPECIALIST

Title: SPANISH KINDLE PROJECT SPECIALIST
Salary: Excellent
Location: Cork - South-West, Ireland
Languages: Spanish
Posted: 3rd Feb 2012

Description:
We are currently looking for a Spanish Kindle Project Specialist to join Amazon�s Kindle Customer Service Team in Cork, Ireland. Project Specialists are the �voice of Amazon� for our customers through the writing, publishing and maintaining of customer-facing and internal documentation. The successful candidate will be responsible for all customer-facing and internal documentation including but not limited to online Help pages and Knowledge Centre documentation. Content is dependent on business and product team initiatives, as well as the development and clarification of customer service policies and procedures. The Project Specialist role will be responsible for identifying, and removing customer pain points to help improve the overall Kindle/Digital Customer Experience.

Responsibilities:

* Liaise with business groups to gather all relevant information for new Digital project initiatives.
* Identify areas of customer dissatisfaction with policy and procedures and work with relevant team(s) to improve the customer experience.
* Ensure communication within Digital departments for new Digital projects flows consistently and efficiently.
* Develop a comprehensive project plan for new Digital project initiatives and ensure all tasks are completed on time for launch dates
* Develop material that effectively communicates information to internal and external audiences.
* Adhere to grammar, style, voice and structure of established Amazon editorial standards.
* Collaborate with Digital Program Managers on new initiative launches.
* Design content for Digital continuous improvements projects.
* Partnering with the business team and CS Operations worldwide to assess and prioritise program needs based on rapidly changing business requirements, develop business case for new initiatives and obtain project approvals
* Providing Voice of the Customer reports and analytics
* Drive Lean solutions to improve the customer experience and performance metrics to identify and challenge any negative effects on the Customer Experience prior to new launches
* Mange emerging issues as they arise and own tracking to resolution and ensure timely and accurate communications to the CS Operations team, senior leadership and business stakeholders.

Qualifications/Experience required:��

The ideal candidate will be comfortable in a fast-paced, multi-tasked, high-energy environment. They will be a creative and analytical problem solver with a passion for excellent customer service. We require a demonstrated ability to plan, research, write and edit accurate documentation and to set priorities, handle multiple projects and meet tight deadlines.�

* Bachelor's Degree in Computer Science, a Business discipline or equivalent.
* Excellent planning and organizational skills and project management skills.
* Excellent written and oral communication skills including an ability to communicate with all levels in the organization (technical, business, executive).
* Excellent interpersonal and communication skills and proven ability to make and implement decisions
* Advanced computer literacy MS Office, SQL, HTML skills and the ability to learn our in-house tools quickly
* Proven ability to build relationships quickly and make and implement decisions.
* Excellent organizational and interpersonal skills with an ability to determine an appropriate level of detail given project milestones.
* Previous experience in an editorial role is desirable
* Ability to flex and switch from one focus to another depending on what is priority for the business or team at any particular time.
* Excellent oral and written communication skills are crucial, as well as ability to think clearly and�problem-solve.
* Fluent English and�Spanish is required for this role due to the nature of the tasks to be completed (spoken, reading and written) and any additional EU languages will be looked on favorably

Revenue Operatins Analyst - Italian

Title: Revenue Operatins Analyst - Italian
Salary: DOE
Location: Cork - South-West, Ireland
Languages: English, Italian
Posted: 3rd Feb 2012

Description:
JOB TITLE � GBS REVENUE OPERATIONS ANALYST

This position requires the candidate to speak fluent English and one other European language.

GENERAL SUMMARY
Reviews, manages, and reports all sales orders within assigned area. Provides support of other GBS Revenue Operations personnel, as well as product/system training for external groups. Attends all necessary meetings for related products and reviews/approves required documents necessary to meet revenue recognition guidelines. The GBS Revenue Operations Analyst is the primary contact for Field Sales, Operations, Finance and Manufacturing.

PRINCIPAL DUTIES AND RESPONSIBILITIES

� Reports to management weekly on backlog, pending deals, and work with management to resolve relationships.
� Works with Sales Allocations/Manufacturing to schedule and ship orders in line with customer requirements and EMC lead times.
� Reviews all orders and customer documentation to insure they are in accordance with SEC guidelines for revenue recognition. Develops action plan for "orders not booked" and works with sales organization to resolve issues.
� Reviews all orders (model # and/or part #'s) for completeness and accuracy to insure the orders are processed, manufactured, and shipped accordingly.

SKILLS
Ability to work independently.
Ability to work in a team environment.
Knowledge of job associated database/software/documentation.
Strong working knowledge of Microsoft Office products.
Communication skills.
Organizational skills.

ORACLE BUSINESS DEVELOPMENT CONSULTANT - GERMAN MARKETS - Based Dublin, Ireland

Title: ORACLE BUSINESS DEVELOPMENT CONSULTANT - GERMAN MARKETS - Based Dublin, Ireland
Salary: Negotiable
Location: Dublin - Dublin Region, Ireland
Languages: English, German
Posted: 3rd Feb 2012

Description:
OracleDirect is our sales operations centre representing 25 countries across Europe, the Middle East and Africa. In a truly multicultural environment, 350 talented professionals from throughout Europe interact in 20 different languages with current and future Oracle customers using latest Internet technologies. The Business Development Consultant will be responsible for generating new business through outbound calling to sell Oracle Technology Solutions to new and existing customers across the enterprise and mid-market spaces. This role requires a high level of motivation as well as strong sales skills. The successful Business Development Consultant is offered excellent career progression after a period of continuous target achievement, learning and development.

Responsibilities:

- Demand generation through outbound calls (Activities associated with outbound calling include pre-call account investigation, account mapping, contact identification, pains / needs discovery, and solution matching)
- Identify new sales opportunities and create a business pipeline - Pipeline creation should consistently meet or exceed agreed targets Contribute individually to the Team targets, achieving a high level of customer satisfaction and quality lead generation
- Demonstrate a professional customer centric approach during all customer interactions.
- Qualify customer enquiries and conversations through Instant chat, emails, inbound and outbound campaigns

Personal skills and qualifications:

- Excellent verbal and written communication skills essential
- Fluency in English (+ strong business English) is required
- Bachelor Degree in Business or IT related discipline is preferred (Alternatively, 2 years min of relevant commercial experienced is required)
- High level of energy, drive, enthusiasm and commitment
- Previous experience in Outbound Sales or Lead Generation role is an advantage
- Ability to self-manage, with strong organizational and planning skills Self- motivated to continuously expand personal and professional knowledge
- Ability to work in a high pressured, fast moving and challenging environment with a strong desire to work in sales

What we offer:

This position is based in our Dublin office Competitive Salary and Flexible Benefits package tailored to suit your personal lifestyle. Excellent Training + Development including 3 week Intensive Foundation Course. Opportunity to work with some of the most talented individuals within the sales field. Access to our sports and social club, subsidised Restaurants and an onsite Gym!

As part of Oracle's employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made. This will involve identity and employment verification, salary verification, professional references, education verification and professional qualifications and memberships (if applicable).

Apply Online Directly: http://emeajobs.oracle.com/pls/webdep_www/wd_portal.show_job?p_web_site_id=582&p_web_page_id=77542

Please note that due to high volume of applications we are only able to contact candidates with the suitable skills and relevant experience.

Senior Tax Accountant EMEA - ORACLE CORPORATION - Based Dublin, Ireland

Title: Senior Tax Accountant EMEA - ORACLE CORPORATION - Based Dublin, Ireland
Salary: Not Disclosed
Location: Dublin - Dublin Region, Ireland
Languages: English
Posted: 3rd Feb 2012

Description:
Oracle is the number one enterprise software vendor worldwide with annual revenues in excess of $25bn, and over 110,000 employees worldwide, operating in 145 countries globally. Over the past 5 years, Oracle has consistently delivered earnings growth comfortably ahead of target. Oracle has acquired in excess of 60 companies since January 2005, including Peoplesoft / JD Edwards, Siebel, Hyperion, BEA & most recently SUN Microsystems.

Based in Oracle�s Dublin office, reporting to EMEA Tax Compliance Director, the EMEA Senior Tax Accountant will be responsible for the tax accounts reconciliation and quarterly tax provision for the EMEA Region. This incorporates preparation of annual reconciliation of the current and deferred tax, consolidation of the region quarterly provision, preparation of Transfer Pricing reporting analysis for Directors review.

RESPONSIBILITIES:
* Prepare the tax balance sheet for all EMEA entities insuring the correct categorization of the deferred tax and reconciliation of the current payable and withholding tax.
* Maintain a close relationship with the finance team, providing explanation and support on tax accounting issues as well as obtain accounting information and backup for position taken on the Return.
* Prepare region wide reports on Transfer Pricing, Intercompany withholding tax cross charges, royalty calculation and ad hoc accounts analysis.
* Support the tax audit and tax planning team, when required, to validate positions taken on tax return and transfer pricing calculation
* Consolidate tax provision for EMEA and work with the head of compliance to analyze the region effective tax rate

QUALIFICATIONS:
* Qualified taxation professional and / or has a relevant accounting qualification
* Minimum 3-4 years post qualification experience, ideally in a technology organisation
* Strong working knowledge in the areas of technical accounting, auditing & taxation
* Knowledge Excel at expert level
* Good knowledge of Oracle Financial Applications
* Dynamic, innovative & problem resolution focused
* Strong communication skills
* Ability to be self-driven and identify opportunities for improvements

Please note that due to high volume of applications we are only able to contact candidates with the suitable skills and relevant experience.

EPPM TeleMarketing Agent/BD Consultant - Oracle Primavera - Based Dublin, Ireland

Title: EPPM TeleMarketing Agent/BD Consultant - Oracle Primavera - Based Dublin, Ireland
Salary: Negotiable
Location: Dublin - Dublin Region, Ireland
Languages: English, French, German, Italian, Russian, Spanish
Posted: 3rd Feb 2012

Description:
Company Oracle acquired Primavera Software Inc., a leading provider of Project Portfolio Management (PPM) solutions for project-intensive industries, in October 2008. Oracle Primavera is focused exclusively on helping project-intensive businesses in key vertical industries such as engineering and construction, public sector, aerospace and defence, utilities, oil and gas, manufacturing and high tech, IT and services, manage their entire project portfolio lifecycle, including projects of all sizes. It is estimated that projects totalling more than $6 trillion in value have been managed with Primavera products.

Companies turn to Primavera project portfolio management solutions to help them make better portfolio management decisions, evaluate the risks and rewards associated with projects, and determine whether there are sufficient resources with the right skills to accomplish the work. These best-in-class solutions provide the project execution and control capabilities needed to successfully deliver projects on time, within budget and with the intended quality and design.

More information on Oracle Primavera Global Business Unit: http://www.oracle.com/primavera

OracleDirect in Dublin is Oracle�s sales operations centre representing 25 countries across Europe, the Middle East and Africa.

In a truly multicultural environment more than 400 talented professionals from throughout Europe interact in 35 different languages with current and future Oracle customers using latest internet technologies.

Summary:

Oracle Primavera Global Business Unit (PGBU) has an immediate opportunity for am EPPM TeleMarketing Agent/Business Development Consultant, based in Dublin.

Responsibilities:

- Assist in the development of an assigned sales territory, following up sales enquiries and qualifying these to provide sales leads to inside, field sales reps or Resellers for the Primavera EPPM solution.
- Assist with response to inbound inquiries as necessary and make the volume of outbound telephone calls to develop a target pipeline of sales leads and the assigned sales territory
- Qualify sales opportunities identifying customers/prospects requirements
- Allocate qualified sales leads to the relevant channel : Field sales, Telesales or Resellers
- Develop and maintain an accurate customer contact database
- Work in collaboration with the field sales force and the marketing team to plan and implement campaigns & mailing activities
- Document and provide line management with regular reports or information as required

QUALIFICATIONS:

- Fluency in English and other language (French, German, Russian, Italian, Spanish, ....)
- A proven history (2 years minimum) in a B2B telemarketing environment preferably in an IT / Software environment.
- Knowledge of software applications like ERP, Project Portfolio management solution or Oracle Applications a plus
- University degree or equivalent professional experience or Education in computer science
- High level of energy, drive, enthusiasm, initiative, commitment.
- Self motivated to continuously expand personal professional knowledge
- Ability to work in a high pressure, fast moving and challenging environment
- Professional with good organisational and planning skills.
- Good telephone communication and persuasive skills in applicable language, both written and verbal
Committed team player.

What Oracle offers

- Considerable investment in employees and their career development (including intensive Oracle Technology Foundation IT Training course, product, sales and personal skills development training)
- Challenging, dynamic and fun working environment
- Competitive, Performance related salary
- Excellent benefits
- Career opportunities.

Senior Accountant - Based Dublin, Ireland

Title: Senior Accountant - Based Dublin, Ireland
Salary: Dependent on Experience
Location: Dublin - Dublin Region, Ireland
Languages: English, French
Posted: 3rd Feb 2012

Description:
Oracle is the number one enterprise software vendor worldwide with annual revenues in excess of $25bn, and over 110,000 employees worldwide, operating in 145 countries globally. Over the past 5 years, Oracle has consistently delivered earnings growth comfortably ahead of target. Oracle has acquired nearly 30 companies since January 2005, including Peoplesoft / JD Edwards, Siebel, Hyperion, BEA Systems and more recently Sun Microsystems. The Global Controller Operations Team is a key part of Oracle�s World Class Finance organisation in EMEA. This progressive and innovative team comprises a dynamic group of approximately 100 financial professionals responsible for Oracle�s revenue accounting, internal management reporting, business analysis, external statutory reporting, US & local compliance, as well as mergers and acquisitions. Senior Accountant The Senior Accountant is a key member of the Controllers group whose primary responsibility is to prepare & analyse the company�s profit and loss accounts for each business stream and to ensure that the balance sheets for the country(s) are under control. This position business-partners with the local country as well as with Corporate & is key to ensuring that the financial results (monthly, quarterly & annually) are a true reflection of the performance of the business.

RESPONSIBILITIES:

* Ownership of the monthend close, ensuring the accounts are accurate and correct by supervising the tactical task and activities performed by Oracle�s global SSC in India. This includes the identification and analysis of main variances of the balance sheet and P+L
* Perform the compliance aspects of the country (including VAT, statistical reporting, Corporate Tax, etc)
* Completion of local statutory financial statements and assist during audits (e.g. Sarbanes Oxley, US GAAP and Local GAAP)
* Review of Balance sheet reconciliations and necessary follow up
* Participation in current M+A activity that involves due diligence reviews and acquisition accounting entries
* Development and maintenance of the relationship with local country partners to ensure all expectations are met
* Ensures that all corporate policy changes are incorporated in the accounting process according to corporate guidelines
* Participation in EMEA (cross country) Strategic Initiatives

QUALIFICATIONS:

* Qualified Certified/Chartered/CIMA Accountant (or equivalent D.E.S.C.F qualification)
* Approx. 2-3 years experience in industry/practice
* Fluency in both French and English
* Ability to effectively work within a team and communicate with remote teams
* Problem identification and solving skills and strong attention to details
* Experience in preparing Financial Statements and dealing with Auditors
* Ability to deal with Tax Office, experience with Tax Audit will be appreciated

Sales Associate

Title: Sales Associate
Salary: doe
Location: Cork - South-West, Ireland
Languages: English
Posted: 3rd Feb 2012

Description:
Sales Associate Position

The EMC� Inside Sales Team is now looking to recruit a Sales Associate to work with our newly established Sales Associate team in Cork.

You will be a motivated self-starter who enjoys sales and creating a great customer experience. You should be extremely motivated, proactive, organized, and work well within a fast-paced ever changing environment.

Specific duties & responsibilities will include:
� Perform outbound sales activities such as cold calling, lead follow-up, sales qualifications and offer extension to new and/or existing customers.
� Continuously improve the selling experience for our customers
� Meet activity metrics for outbound calls, appointments and opportunities identified.
� Account management of a portfolio of clients and close liaison with the field / channel
� Maintain contact with customers in an assigned territory to ensure customer satisfaction, issue resolution and EMC's footprint expansion.
� Drive process improvement

Skills Required for Inside Sales Representative:
� Fluent English language speaker
� Proven Sales/lead generation experience
� Ability to handle constructive and critical customer feedback and implement ideas for process improvement
� Excellent communication skills both written and verbal at all levels
� �Can Do� / �Winner� attitude essential with a hunger and drive to succeed.

The rewards for YOU:
� Career Development � broad range of career paths available to you through 28 different business units.
� Continuous Training one to one coaching sessions with the coaching team and your manager
� Ability to interact with other EMC Sales Divisions ( RSA, VMware, Greenplum)
� Ability to work with Fortune 500 companies through Third party organisations e.g. suppliers other technical groups
� Excellent base salary with the ability to earn excellent commission by working with one of the world�s best product portfolios
� Benefits including permanent health insurance, pension, subsidized canteen, free parking and a private bus running from Cork City for all EMC employees to name but a few!