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Staffing Operations Specialist - Talent Acquisition � EMEA

2010-09-09 00:00:00

Title: Staffing Operations Specialist - Talent Acquisition � EMEA
Salary: Excellent
Location: Dublin - Ireland
Languages: French, German
Posted: 9th Sep 2010

Description:
Symantec is the world leader in providing solutions to help individuals and enterprises assure the security, availability, and integrity of their information. Headquartered in Cupertino, California, Symantec has operations in more than 40 countries. More information is available at www.symantec.com

The Role

Symantec EMEA�s Talent Acquisition team provides best in class recruitment consultancy to Symantec EMEA business functions. Partnering hiring managers and senior members of the business, we act as the first point of contact for all hiring matters and provide a dedicated service to enable high quality, targeted hiring.

We pioneer the Symantec recruitment brand, positioning Symantec as a genuine employer of choice and ultimately delivering a sustainable competitive advantage to the business.

The Global Talent Acquisition Team is responsible for reviewing headcount projections and developing and executing robust, cost effective resourcing strategies, working in partnership with a defined group of internal clients.

An integral part of the Global Talent Acquisition Team, the EMEA TA team supports the staffing needs of the business across all disciplines in Europe, the Middle East and Africa. As a team we work in partnership with HR Services and Compensation and Benefits to ensure that we provide a best in class service to the business.

An opportunity has arisen for Staffing Operations Specialist to join the EMEA team; an integral member of the EMEA talent Acquisition team the role will include the following:

Main responsibilities:

� Management of international and intra regional transfers
� Management of the Employee Referral Scheme for EMEA
� Production of monthly and ad hoc recruitment metrics
� Management of vendor invoices and agency spend
� Management of the contingent worker process and vendor management
� Management of the EMEA Preferred Supplier agency list
� Job board management
� Interview arrangements as required
� Recruitment responsibility for identified roles

Personal profile:

The successful candidate will:

- Be highly motivated and adaptable with the ability to handle multiple projects simultaneously
- Possess highly developed organisational skills and the ability to work efficiently in a fast moving environment
- Enjoy working as part of a close knit team
- Exhibit strong communication skills and the ability to deal with individuals at all levels, and in all regions both within the organisation and with external contacts
- Be self-confident and have the ability to think on your feet maintaining professionalism while under pressure
- Be able to maintain a high level of discretion and confidentiality
- Have the ability to learn quickly

Essential requirements:

- University degree 2.1 or above
- Excellent verbal and written communication skills
- Very proficient in Microsoft Office applications, including Excel and Powerpoint
- Fluency in a second European language � German / French preferred is essential � both written and oral

Desirable requirements:

- Some background in recruitment or HR
- Experience of Peoplesoft system

German Business Development Representative

2010-09-09 00:00:00

Title: German Business Development Representative
Salary: Excellent Base Salary + Benefits + Bonus
Location: Dublin - Ireland
Languages: English, German
Posted: 9th Sep 2010

Description:
Business Runs on IT. IT Runs on BMC Software.

Business thrives when IT runs smarter, faster and stronger. That�s why the most demanding IT organizations in the world rely on BMC Software across both distributed and mainframe environments. Recognized as the leader in Business Service Management, BMC offers a comprehensive approach and unified platform that helps IT organizations cut cost, reduce risk and drive business profit. For the four fiscal quarters ended March 31, 2010, BMC revenue was approximately $1.91 billion Inc., (NYSE: BMC) is a leading global provider of enterprise management solutions that empower companies to automate their IT and align it to the needs of the business. Delivering Business Service Management, BMC solutions span enterprise systems, applications, databases and service management.

With the acquisition of Blade Logic, BMC has increased its market share, added superior technology in the service automation and data center management area to the very successful product portfolio we have at the moment, which are all building blocks in our industry leading Business Service Management (BSM) vision

Why work at BMC?

Working for BMC gives you the opportunity to develop an exciting career, and enjoy all the advantages of a global, cutting edge software company

Our sales team is result driven with a consultative approach to our customers business needs and a superior understanding of their needs

We are young, we are technologically advanced, and we are a choice organization to work for with over two decades of industry experience behind us

BMC Software are currently looking to recruit an ISD Business Development Representative (BDR)

Primary Focus
� A BDR at BMC Software is responsible for the generation and assigning of high quality opportunities to the Field Organisation.
Responsibilities
� Create qualified opportunities by outbound calling potential customers, and converting incoming customer enquires.
� Collaborate with Field Sales Team on plan for pipeline generation within in a specific territory
� Execute and follow up on Marketing Campaigns within your region and offer feedback on same
� Continuously build network within new, existing & related organisations in order to identity new opportunities
� Solid Opportunity qualification, extensive understanding of requirements and confident handling of objections.
� Attend, absorb and utilise organised quarterly Sales and Technical training.
� Over achievement of Pipeline, New Logo and revenue Targets. (Quarter and Annual)

Qualifications & Characteristics
� Business degree or equivalent + one year�s outbound sales experience (desirable)
� Fluency in English and German is essential
� Team orientated with a self driven ego
� Highly competitive
� Multi tasking ability with attention to detail
� Demonstrative communication and interpersonal skills
� Ambition for promotion to a Field Sales role
� Dynamic team player
� Proactive, organized and responsible
� Willingness to travel 2-3 days per quarter
� Ready to succeed

Career Progression
� Sales Specialist
� Management
� Field Sales Role

If you are interested in this role, please send your CV. We will endeavor to get back to all applications but due to the volume of CV�s this is not always possible.

We do not require the assistance of agencies at this time.

French, German or Norwegian Customer Support Agents - Based in Clonakilty, West Cork

2010-09-06 00:00:00

Title: French, German or Norwegian Customer Support Agents - Based in Clonakilty, West Cork
Salary: Excellent Remuneration Package & Competitive Benefits Package
Location: Cork - Ireland
Languages: French, German, Norwegian
Posted: 6th Sep 2010

Description:
PGi is a global provider of communication technologies-based solutions that automate, simplify and improve communication-centric business processes. Our solutions help businesses increase sales, improve productivity and efficiency and enhance customer loyalty and retention by empowering them with new ways to communicate with, market to and service their constituents.

With worldwide headquarters in Atlanta, Georgia, we have an established customer base of approximately 60,000 corporate accounts in 19 countries worldwide, with many Fortune 500 clients.

We are currently recruiting for motivated Customer Support Agents to work in our European HQ, idyllically set in Clonakilty, West Cork. (35 MILES FROM CORK CITY).

RESPONSIBILITIES

� Responsible for demonstrating exceptional customer service skills by providing professional and courteous responses to incoming telephone and email requests from customers, sales, sales engineers and corporate employees for level 1 resolution. Approximately 70% of requests are received via email, 30% via calls.
� Troubleshoot all issues reported, demonstrate solid investigation skills to resolve or escalate to level 2 support.
� Update customers per service level agreements up to and including resolution to ensure first call resolution and 100% customer satisfaction.
� Enter all calls and emails into Ace/ Remedy, our internal ticketing system in a proficient & timely manner. Assure prompt updates & resolution for all level 2 and 3 escalated tickets
� Continuous/frequent follow up on open issues
� Use egain, an internal application to manage email workload. Must have the ability to navigate, understand and prioritise requests from this application
� Process client requests by submitting jobs sent in by customers. These must be processed with a high level of accuracy and attention to detail
� Manipulate customer's list/document data for job submission
� Html creation and/or manipulation as per customers instructions
� Create custom coversheets, banners and footers based on customer instructions
� Create custom voice templates and/or text to speech templates as per customers request
� Special Projects
� Data manipulation, new service/account implementation, QA, error queues, alert monitoring.
� Ability to manage and maintain global error queues which contain special customer requests and jobs that need to be investigated or handled manually.
� Account documentation & training
� Document for the department customized accounts/applications and train team members as required

ESSENTIAL EXPERIENCE

� Fluency in French, German or Norwegian essential, plus an excellent level of English is required
� Minimum of 1 to 2 years Customer Service experience
� Excellent speaking voice
� Accurate typing of approx 30 wpm. Excellent working knowledge of Microsoft applications essential
� Excellent interpersonal and communication skills (both written and verbal)
� Excellent problem resolution skills
� Accuracy and attention to detail is essential
� Excellent organizational and prioritization skills
� Ability to work well both independently and in a team environment
� The ability to manipulate and format data using various software packages
� Ability to work well under pressure, multi-task and meet deadlines
� Ability to work alternate shifts is a job requirement
� Ability and flexibility to perform all other job-related and ad-hoc duties as required
� Solid knowledge in entire MS Office Site, Adobe, Tiff Images, XAR files
� Good knowledge of IE 5.5 and up as well as Firefox
� Good knowledge of Dreamweaver, Photoshop, Frontpage
� Knowledge of internet/www/browser troubleshooting
� Knowledge of Html, http/https and FTP
� Security/ firewall/antivirus troubleshooting
� Knowledge of Unix based systems beneficial
� Knowledge of Oracle based systems beneficial
� Knowledge of Java version 1.5 beneficial

PGi offer an excellent remuneration package. In addition we offer a competitive benefits package.

For immediate consideration, please forward applications immediately.

Bilingual Accounts Receivable Team Leader

2010-09-06 00:00:00

Title: Bilingual Accounts Receivable Team Leader
Salary: Excellent
Location: Cork - Ireland
Languages: Dutch, French, German
Posted: 6th Sep 2010

Description:
Job Background

The Finance team in Cork manages all accounting activities for Apples extensive business in Europe. This growing team, which numbers approximately 100 Finance professionals supports more than 40 legal entities in 20 countries across the region.

The team forms part of a dynamic global organization, aligned by process tracks which are managed locally, but with a strong alignment to global process ownership.

We are expanding the suite of services provided to our business partners and are adding capacity at each of our three shared service locations. As part of this expansion, we are seeking to recruit an Accounts Recievable Team Lead.

The successful candidate will become a member of the wider Finance team with regional interactions. This is a key role in a dynamic environment with the potential for the role to develop further with additional responsibilities in line with business requirements.

The person will be responsible for managing a team ensuring all customer payments due are received and matched correctly on receipt, resolving customer financial queries, documenting and actioning accordingly where payment is not received. This will involve close interaction with the European Credit Team, Order Management and Logistics.

Key Tasks

� Proactive Customer Management to prevent accounts from becoming overdue
� Dealing with escalations from the AR associates.
� Recruitment, training and ongoing development of staff
� Ensuring the team meet agreed SLAs and targets
� Addressing AR issues and escalating where appropriate
� Receive and give inputs to initiate legal and insurance actions
� Provide support to the Credit and Cash Applications Teams as required
� Compiling metrics and data analysis in support of the Credit Team
� Metrics reporting & process improvements
� Month end activities
� Ensuring all activities are completed in accordance with Sarbanes Oxley
� Excellent customer services to both external & internal customers ie. Credit Managers, Credit Team, Cash Apps team, Logistics and Order Management

Requirements:

� Excellent communication, organizational & interpersonal skills
� Qualified Accountant with strong business partnering focus
� Experience in a fast paced, dynamic environment
� Self Starter, who is motivated, flexible and capable of working on own initiative
� People Management Experience
� 3-5 years AR experience
� Fluency in a European Language an advantage

Hardware Business Development Consultant � Swiss Market - Based Dublin, Ireland

2010-09-06 00:00:00

Title: Hardware Business Development Consultant � Swiss Market - Based Dublin, Ireland
Salary: Not disclosed
Location: Dublin - Ireland
Languages: English, French, German, Swiss German
Posted: 6th Sep 2010

Description:
OracleDirect is our sales operations centre representing 25 countries across Europe, the Middle East and Africa. In a truly multicultural environment, 350 talented professionals from throughout Europe interact in 20 different languages with current and future Oracle customers using latest Internet technologies.

The Hardware Business Development Consultant will be responsible for generating new business through outbound calling to sell Oracle/Sun Hardware Solutions to new and existing customers across the enterprise and mid-market spaces.

This role requires a high level of motivation as well as strong sales skills. The successful Business Development Consultant is offered excellent career progression after a period of continuous target achievement, learning and development.

Responsibilities:
� Demand generation through outbound calls (Activities associated with outbound calling include pre-call account investigation, account mapping, contact identification, pains / needs discovery, and solution matching)
� Identify new sales opportunities and create a business pipeline - Pipeline creation should consistently meet or exceed agreed targets
� Contribute individually to the Team targets, achieving a high level of customer satisfaction and quality lead generation
� Demonstrate a professional customer centric approach during all customer interactions.
� Qualify customer enquiries and conversations through Instant chat, emails, inbound and outbound campaigns

Personal skills and qualifications:
� Excellent verbal and written communication skills essential
� Fluency in English (+ strong business English) is required
� Fluency in French and German is essential
� Bachelor Degree in Business or IT related discipline is preferred (Alternatively, 2 years min of relevant commercial experienced is required)
� High level of energy, drive, enthusiasm and commitment
� Previous experience in Outbound Sales or Lead Generation role is an advantage
� Ability to self-manage, with strong organizational and planning skills
� Self- motivated to continuously expand personal and professional knowledge
� Ability to work in a high pressured, fast moving and challenging environment with a strong desire to work in sales
� Prior Hardware knowledge is an advantage.

What we offer:
� This position is a permanent role, based in our Dublin office
� Competitive Salary and Flexible Benefits package tailored to suit your personal lifestyle.
� Excellent Training + Development including 3 week Intensive Foundation Course.
� Opportunity to work with some of the most talented individuals within the sales field.
� Access to our sports and social club, subsidised Restaurants and an onsite Gym!

Oracle Applications Business Development Consultant � German Market - Based Dublin, Ireland

2010-09-06 00:00:00

Title: Oracle Applications Business Development Consultant � German Market - Based Dublin, Ireland
Salary: Undisclosed
Location: Dublin - Ireland
Languages: English, German, Swiss German
Posted: 6th Sep 2010

Description:
OracleDirect is our sales operations centre representing 25 countries across Europe, the Middle East and Africa. In a truly multicultural environment, 350 talented professionals from throughout Europe interact in 20 different languages with current and future Oracle customers using latest Internet technologies.

Oracle continues to expand its Applications Business Development team, which will work closely with both the EMEA field sales and Inside Sales teams. The Oracle Applications Business Development Consultant will be responsible for generating new business through outbound calling to sell Oracle Applications to new and existing Oracle customers across the enterprise and mid-market spaces.

Oracle Direct are seeking professionals who can sell the business benefits of Oracle�s Applications to business and technology executives. This role requires a high level of motivation as well as strong sales skills. The successful Business Development Consultant is offered excellent career progression after a period of continuous target achievement, learning and development.

Responsibilities
� Demand generation through outbound calls (Activities associated with outbound calling include pre-call account investigation, account mapping, contact identification, pains / needs discovery, and solution matching)
� Identify new sales opportunities and create a business pipeline - Pipeline creation should consistently meet or exceed agreed targets
� Contribute individually to the Team targets, achieving a high level of customer satisfaction and quality lead generation
� Demonstrate a professional customer centric approach during all customer interactions.
� Qualify customer enquiries and conversations through Instant chat, emails, inbound and outbound campaigns

Personal skills and qualifications
� Excellent verbal and written communication skills essential
� Fluency in English (+ strong business English) is required
� Fluency in German OR Swiss German is essential
� Bachelor Degree in Business or IT related discipline is preferred (Alternatively, 2 years min of relevant commercial experienced is required)
� High level of energy, drive, enthusiasm and commitment
� Previous experience in Outbound Sales or Lead Generation role is an advantage
� Ability to self-manage, with strong organizational and planning skills
� Self- motivated to continuously expand personal and professional knowledge
� Ability to work in a high pressured, fast moving and challenging environment with a strong desire to work in sales
� Knowledge of any Industry, applications and/or channels experience is an advantage.

What we offer
� This position is based in our Dublin office
� Competitive Salary and Flexible Benefits package tailored to suit your personal lifestyle.
� Excellent Training + Development including 3 week Intensive Foundation Course.
� Opportunity to work with some of the most talented individuals within the sales field.
� Access to our sports and social club, subsidised Restaurants and an onsite Gym!

Stay Connected:
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OracleMix
Graduates

Is part of Oracle�s employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made. This will involve identity and employment verification, salary verification, professional references, education verification and professional qualifications and memberships (if applicable).

Helpline Officer � Multilingual Opportunities - Italian, German, French & Portuguese

2010-09-03 00:00:00

Title: Helpline Officer � Multilingual Opportunities - Italian, German, French & Portuguese
Salary: �25,000 per annum plus 30% shift allowance
Location: Dublin - Ireland
Languages: French, German, Portuguese
Posted: 3rd Sep 2010

Description:
Helpline Officer � Multilingual Opportunities

The Helpline Officer must anticipate and meet the needs of our external clients worldwide, including Expatriates, Brokers and Medical Providers as well as coordinating interdepartmental work, consistently delivering a high quality service and committing to continuous improvements

Key Responsibilities

� Commit to the department's service standards, including a 24 hours turnaround for all written communication and a target call abandon rate of 2%
� Develop extensive and sound product knowledge in order to provide timely and accurate information to our clients
� Assist our in-house medical team in coordinating client's hospital admissions, evacuations, repatriations and other cases as required
� Multi-tasking of daily assigned workload as well as ad hoc assignments and follow up on individual cases
� Responsible for providing outstanding customer service to clients and ensuring customer satisfaction and retention
� Work within our rotating shift patterns � including night shifts and weekend work. Helpline employees receive a 30% shift allowance in addition to the base salary

Experience Required

� Experience in a customer focused role , in a an administrative capacity
� Previous experience in call centre environment would be beneficial
� Experience working in pressurized environment with tight deadlines
� Strong Knowledge of Microsoft Office ( Excel, Word)

Essential Requirements

� Applicants must be flexible to work within our rotating shift patterns
� Valid EU work permit with the ability to work full time year round
� Fluency in English and two of the following Languages:

1. Italian
2. German
3. French
4. Portuguese

Behavioural Competencies

� Customer focused
� Strong communication (verbal & written)
� Ability to work effectively within a team environment
� Honesty and Integrity
� Ability to work under pressure
� Results driven and solution oriented

Salary for this position is �25,000 per annum plus 30% shift allowance

Interested candidates shoulf click the 'apply' button below to be re-direct to an external re-direct. YOU WILL NEED TO FIND THE ROLE AND APPLY FOR THE JOB AGAIN ONCE YOU HAVE BEEN DIRECTED IN ORDER FOR YOUR APPLICATION TO BE RECEIVED.

Oracle Applications Business Development Consultant � German Market - Based Dublin, Ireland

2010-09-06 00:00:00

Title: Oracle Applications Business Development Consultant � German Market - Based Dublin, Ireland
Salary: Undisclosed
Location: Dublin - Ireland
Languages: English, German
Posted: 6th Sep 2010

Description:
OracleDirect is our sales operations centre representing 25 countries across Europe, the Middle East and Africa. In a truly multicultural environment, 350 talented professionals from throughout Europe interact in 20 different languages with current and future Oracle customers using latest Internet technologies.

The Business Development Consultant will be responsible for generating new business through outbound calling to sell Oracle Technology Solutions to new and existing customers across the enterprise and mid-market spaces.

This role requires a high level of motivation as well as strong sales skills. The successful Business Development Consultant is offered excellent career progression after a period of continuous target achievement, learning and development.

Responsibilities
� Demand generation through outbound calls (Activities associated with outbound calling include pre-call account investigation, account mapping, contact identification, pains / needs discovery, and solution matching)
� Identify new sales opportunities and create a business pipeline - Pipeline creation should consistently meet or exceed agreed targets
� Contribute individually to the Team targets, achieving a high level of customer satisfaction and quality lead generation
� Demonstrate a professional customer centric approach during all customer interactions.
� Qualify customer enquiries and conversations through Instant chat, emails, inbound and outbound campaigns

Personal skills and qualifications
� Excellent verbal and written communication skills essential
� Fluency in English (+ strong business English) is required
� Fluency in German is essential
� Bachelor Degree in Business or IT related discipline is preferred (Alternatively, 2 years min of relevant commercial experienced is required)
� High level of energy, drive, enthusiasm and commitment
� Previous experience in Outbound Sales or Lead Generation role is an advantage
� Ability to self-manage, with strong organizational and planning skills
� Self- motivated to continuously expand personal and professional knowledge
� Ability to work in a high pressured, fast moving and challenging environment with a strong desire to work in sales

What we offer
� This position is based in our Dublin office
� Competitive Salary and Flexible Benefits package tailored to suit your personal lifestyle.
� Excellent Training + Development including 3 week Intensive Foundation Course.
� Opportunity to work with some of the most talented individuals within the sales field.
� Access to our sports and social club, subsidised Restaurants and an onsite Gym!

Stay Connected:
Facebook
Experienced
YouTube
Twitter
OracleMix
Graduates

Is part of Oracle�s employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made. This will involve identity and employment verification, salary verification, professional references, education verification and professional qualifications and memberships (if applicable).

Multilingual Junior Sales Executives @ Oracle Corporation - Based Dublin, Ireland

2010-09-06 00:00:00

Title: Multilingual Junior Sales Executives @ Oracle Corporation - Based Dublin, Ireland
Salary: Not disclosed
Location: Dublin - Ireland
Languages: Danish, Dutch, Finnish, German, Norwegian, Portuguese, Spanish, Swedish, Flemish
Posted: 6th Sep 2010

Description:
ORACLE CORPORATION is the world's largest enterprise software company and the industry's leading database company. Since 1977, Oracle has provided technology, applications, and services that bring companies the most up-to-date and accurate information possible.

DRIVE YOUR SALES CAREER TO THE NEXT LEVEL

Oracle Corporation wishes to hire Multi-lingual Junior Sales Executives for it's EMEA sales operation based in Dublin, Ireland.

The successful candidate will sell Oracle solutions to new and existing clients in territories in EMEA.

This exciting new opportunity is based in Oracle's EMEA sales operation in Dublin, Ireland.

Role/ Responsibilities
� Existing Account Management working with some of the largest and most technologically advanced companies in the world.
� New Account development - identifying prospective customer needs and developing innovative solutions to satisfy their requirements.
� Working with and developing relationships with Oracle Alliance and Channel Partners to drive revenue and maximise customer service.
� Lead generation through Product and Country Specific Marketing campaigns.
� Working as part of an Internal Sales team each salesperson will be allocated to work within a sales territory / industry sector
� Work with field sales force and resellers to plan and implement direct sales campaigns.

Qualifications
� Fluency in English and ONE of the following languages: German, Dutch, Norwegian, Swedish, Flemish, Finnish, Portuguese, Spanish or Danish
� Third level education or equivalent experience.
� Entry level experience in working in a sales function in an IT environment
� Clear understanding of the sales cycle
� Self motivated to continuously expand personal professional knowledge.
� Ability to work in a high pressure, fast moving and challenging environment

WHAT WE OFFER
* Considerable investment in employees and their career development (including intensive Foundation Training course, IT, product, sales and personal skills development training)
* Challenging, dynamic and fun working environment
* Competitive, performance related salary
* Excellent Benefits Package: Private Pension Plan, Private Health Insurance, Relocation package ( if applicable )

Sales @ Oracle - German SUN Hardware Sales Account Manager - Based Dublin, Ireland

2010-09-06 00:00:00

Title: Sales @ Oracle - German SUN Hardware Sales Account Manager - Based Dublin, Ireland
Salary: Attractive Salary Package
Location: Dublin - Ireland
Languages: English, German
Posted: 6th Sep 2010

Description:
Oracle wishes to hire German Enterprise Hardware Sales Account Managers for its new Sun Internet hardware division. The successful candidate will sell Sun/Oracle hardware solutions to new and existing Enterprise clients in the German market. This exciting new opportunity is based in Oracle's EMEA sales operation in Dublin.

RESPONSIBILITIES:
� Sells Sun/Oracle Hardware Products and Solutions via the Telephone and Internet
� Maximises hardware revenue from existing accounts
� Identifies, qualifies and establishes new accounts
� Developing effective relationships at Customers and Oracle Partners
� Works with field sales force, partners and Sales programs team to plan direct sales campaigns
� Assists customers to determine their current and future computing needs
� Proposes products and upgrades which support the customers' computing strategies.
� Organizes and conducts sales presentations/product demonstrations online
� Drives and manages the full sales process

QUALIFICATIONS:
� Fluency in English and German
� Proven track record in B2B sales environment
� Self motivated to continuously expand personal professional knowledge
� Strong communication and persuasive skills
� Third level education or equivalent experience

WHAT WE OFFER
Considerable investment in employees and their career development (Foundation Training course, IT, product, sales and personal skills development training)
Challenging, dynamic and fun working environment
Competitive, performance related salary
Excellent Flexible Benefits package + Relocation package

Oracle / MYSQL Corporate Sales Account Manager � German Market - Based Dublin, Ireland

2010-09-06 00:00:00

Title: Oracle / MYSQL Corporate Sales Account Manager � German Market - Based Dublin, Ireland
Salary: Undisclosed
Location: Dublin - Ireland
Languages: English, German
Posted: 6th Sep 2010

Description:
Oracle / MySQL is looking for a German-speaking Corporate Sales Representative (Inside Sales Rep) in Dublin, Ireland. As an Account Manager within our Corporate Sales (Inside Sales) organization, you will work within a designated territory to contact, qualify, and close new and existing accounts for MySQL�s products & services. This position requires excellent time management and software solution selling skills to manage all aspects of the sales cycle, resulting in meeting or exceeding the assigned individual and territory software sales quota. You will interact with field sales, pre-sales technical engineers, and customers across the country.

Responsibilities:
� Achieve monthly, quarterly and yearly pipeline and forecast goals and software revenue target(s).
� Effectively build and execute a territory plan to maximize revenue.
� Execute timely follow up on website downloads, product information requests, and trade show leads, while keeping accurate records in our contact management system.
� Arrange and participate in conference calls between technical staff members and management decision makers to execute and facilitate the sales process.
� Effectively team with Field based Account Manager to maximize territory revenue.
� Learn and maintain in-depth knowledge of MySQL products and services, industry trends, and competition.
� Proactive calling of 50 to 60 calls per day into identified prospects and install base accounts across France to achieve revenue targets.
� Maintain current and accurate account information and contact information within customer database.
� Work with SE to technically qualify and advance opportunities to closure.
� Create and deliver sales presentations over the phone. Work with SE to deliver product demonstrations using web-based remote demo technology.
� Weekly forecasting - know the EUR amounts, status, decision makers and next steps in closing opportunities.

Personal skills and qualifications:
� Third Level Education or equivalent commercial experience.
� 3+ years experience in Software Solutions Sales (database sales preferred).
� Must be fluent in German and English.
� IT background including database and software experience. Acumen for understanding software technology associated to customers business needs.
� Proven track record of goal achievement in a highly competitive and target driven environment.
� Energetic and dynamic team player with excellent of verbal and written communication skills.
� Must possess strong prospecting account management, and closing skills including; knowledge of business organization structures, experience successfully gaining access to decision makers and selling into technical user base & C-level , uncovering buying influences, overcoming customer objections, and purchasing processes.
� Excellent prospecting and multi-tasking skills.
� Experience working within a quota and commission structure.
� Outstanding relationship-building skills with a high degree of responsiveness and integrity.
� Familiarity with database, web server, enterprise markets and technologies.
� Sales affinity, including curiosity, competitiveness, customer care/win-win attitude.
� Proficient with standard corporate productivity tools (email, v-mail, MS Office).

What we offer
� This position is based in our Dublin office
� Competitive Salary and Flexible Benefits package tailored to suit your personal lifestyle.
� Excellent Training + Development including 3 week Intensive Foundation Course.
� Opportunity to work with some of the most talented individuals within the sales field.
� Access to our sports and social club, subsidised Restaurants and an onsite Gym!

Stay Connected:
Facebook
Experienced
YouTube
Twitter
OracleMix
Graduates

Is part of Oracle�s employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made. This will involve identity and employment verification, salary verification, professional references, education verification and professional qualifications and memberships (if applicable).

Hardware Business Development Consultant � German Market - Based Dublin, Ireland

2010-09-06 00:00:00

Title: Hardware Business Development Consultant � German Market - Based Dublin, Ireland
Salary: Not disclosed
Location: Dublin - Ireland
Languages: English, German
Posted: 6th Sep 2010

Description:
OracleDirect is our sales operations centre representing 25 countries across Europe, the Middle East and Africa. In a truly multicultural environment, 350 talented professionals from throughout Europe interact in 20 different languages with current and future Oracle customers using latest Internet technologies.

The Hardware Business Development Consultant will be responsible for generating new business through outbound calling to sell Oracle/Sun Hardware Solutions to new and existing customers across the enterprise and mid-market spaces.

This role requires a high level of motivation as well as strong sales skills. The successful Business Development Consultant is offered excellent career progression after a period of continuous target achievement, learning and development.

Responsibilities:
� Demand generation through outbound calls (Activities associated with outbound calling include pre-call account investigation, account mapping, contact identification, pains / needs discovery, and solution matching)
� Identify new sales opportunities and create a business pipeline - Pipeline creation should consistently meet or exceed agreed targets
� Contribute individually to the Team targets, achieving a high level of customer satisfaction and quality lead generation
� Demonstrate a professional customer centric approach during all customer interactions.
� Qualify customer enquiries and conversations through Instant chat, emails, inbound and outbound campaigns

Personal skills and qualifications:
� Excellent verbal and written communication skills essential
� Fluency in English (+ strong business English) is required
� Fluency in German is essential
� Bachelor Degree in Business or IT related discipline is preferred (Alternatively, 2 years min of relevant commercial experienced is required)
� High level of energy, drive, enthusiasm and commitment
� Previous experience in Outbound Sales or Lead Generation role is an advantage
� Ability to self-manage, with strong organizational and planning skills
� Self- motivated to continuously expand personal and professional knowledge
� Ability to work in a high pressured, fast moving and challenging environment with a strong desire to work in sales
� Prior Hardware knowledge is an advantage.

What we offer:
� This position is a permanent role, based in our Dublin office
� Competitive Salary and Flexible Benefits package tailored to suit your personal lifestyle.
� Excellent Training + Development including 3 week Intensive Foundation Course.
� Opportunity to work with some of the most talented individuals within the sales field.
� Access to our sports and social club, subsidised Restaurants and an onsite Gym!

Sun Enterprise Hardware Pre-Sales Consultant - (German Market) - Oracle Direct - Based Dublin, Ireland

2010-09-06 00:00:00

Title: Sun Enterprise Hardware Pre-Sales Consultant - (German Market) - Oracle Direct - Based Dublin, Ireland
Salary: Attractive Salary Package
Location: Dublin - Ireland
Languages: English, German
Posted: 6th Sep 2010

Description:
Oracle Direct�s new Hardware Sales Business has the responsibility of selling hardware solutions in EMEA. In line with the new setup of this business, Oracle Direct in Dublin is seeking to hire Sales Consultants for its Hardware Presales Team.

The role of the Sun Enterprise Hardware Pre-Sales Consultant is challenging and diverse. Frequent customer contact will give you an excellent insight into customer business needs and technology trends.

Responsibilities:
� Support the German territory sales reps and specialists to identify the best Oracle / Sun solution for the customer's business
� Engage with German customers by translating their business needs into appropriate Oracle / Sun solutions.
� Present and articulate the features and benefits of an Oracle Hardware solution in the context of reliability, availability and scalability.
� Explain Oracle / Sun Hardware product stack using existing tools and internal resources
� Deliver product demonstrations and presentations to German customers using the latest web technology.
� Become the technical solution expert for a designated product set. This includes keeping abreast of all new products, market trends, future directions and the competition for areas of focus
� Maintain up-to-date knowledge of Oracle�s product stack and be able to position our solution versus our Hardware competitors.
� Ongoing education and training of the German sales force on Oracle Sun Hardware technologies and solutions.

Qualifications:
� Excellent verbal and written communication skills are essential.
� Excellent persuasive skills are essential.
� Fluency in English and German
� Degree in Computer Science, Engineering or equivalent qualification or experience
� Proven experience in a technical environment.
� Deployment experience of Server and/or Storage systems.
� Experience with Oracle/SUN Hardware technology is an advantage but not necessary.
� Experience as a Systems Administrator would be an advantage

What Oracle offers:

� Considerable investment in employees and their career development (including intensive Foundation Training course, IT, product, sales and personal skills development training)
� Challenging, dynamic and fun working environment
� A Competitive, performance related salary
� Excellent Benefits Package

Oracle Corporation- Like no one else
� A challenging job in a positive atmosphere within an international organization with a dynamic team
� The opportunity to influence your job / career and your workplace and to become part of a innovative business unit
� A competitive compensation package that is aligned with your qualifications and includes an employee benefits scheme

Oracle/Sun Hardware Technical Pre-Sales Consultant - (German Markets) Oracle Direct - Based Dublin, Ireland

2010-09-06 00:00:00

Title: Oracle/Sun Hardware Technical Pre-Sales Consultant - (German Markets) Oracle Direct - Based Dublin, Ireland
Salary: Attractive Salary Package
Location: Dublin - Ireland
Languages: English, German
Posted: 6th Sep 2010

Description:
Oracle Direct�s new Hardware Sales Business has the responsibility of selling hardware solutions in EMEA. In line with the new setup of this business, Oracle Direct in Dublin is seeking to hire Hardware Pre-Sales Consultants for its Hardware Presales Team.

The role of the Oracle Enterprise Hardware Pre-Sales Consultant is challenging and diverse. Frequent customer contact will give you an excellent insight into customer business needs and technology trends. This role requires deep knowledge of the Oracle/SUN Product stack.

RESPONSIBILITIES:
� Support the German territory sales reps and specialists to identify the best Oracle / Sun solution for the customer's business
� Engage with German customers by translating their business needs into appropriate Oracle / Sun solutions.
� Present and articulate the features and benefits of an Oracle Hardware solution in the context of reliability, availability and scalability.
� Explain Oracle / Sun Hardware product stack using existing tools and internal resources
� Deliver product demonstrations and presentations to German customers using the latest web technology.
� Become the technical solution expert for a designated product set. This includes keeping abreast of all new products, market trends, future directions and the competition for areas of focus
� Maintain up-to-date knowledge of Oracle�s product stack and be able to position our solution versus our competitors.
� Ongoing education and training of the sales force on Oracle Sun Hardware technologies and solutions.
� Coach German sales representatives to identify and create new sales opportunities for the broad range of Oracle Sun Hardware solutions and assist the German sales teams to identify customer upsell opportunities.

SKILLS
� Excellent presentation and communication skills.
� Understanding of the sales process.
� Proven track record in supporting sales teams to meet their sales targets.
� Strong customer orientation.
� Fluency in English and German
� Proactive, creative and innovative thinker.
� Willingness to work towards achieving goals in a changing and challenging environment.
� Team player who can motivate and lead.
� Coaching, mentoring and training skills.
� Demonstrated ability to plan tasks and follow-up on actions
� High degree of personal motivation
� Desire to stay current with the hardware market and latest technologies

QUALIFICATIONS
� Excellent verbal and written communication skills are essential.
� Excellent persuasive skills are essential.
� Fluency in English and a European language
� Degree in Computer Science, Engineering or equivalent.
� Proven experience in a technical environment.
� Deployment experience of Server and/or Storage systems.
� Previous pre-sales experience a distinct advantage
� Experience as a Systems Administrator would be an advantage

As part of Oracle�s employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made. This will involve identity and employment verification, salary verification, professional references, education verification and professional qualifications and memberships (if applicable).

Marketing Intelligence Representative (MIR) - Graduate Opportunities - Based in Dublin, Ireland

2010-09-06 00:00:00

Title: Marketing Intelligence Representative (MIR) - Graduate Opportunities - Based in Dublin, Ireland
Salary: Undisclosed
Location: Dublin - Ireland
Languages: English, French, German, Spanish
Posted: 6th Sep 2010

Description:
We currently look for talented fresh graduates willing to get their career kicked off in Sales for all European markets!

"Oracle is filled with people who, when just meeting their own internal standards of achievement, astonish other people."
- Larry Ellison, Chief Executive Officer

Looking for a career that will let you work with the brightest minds in the industry? Want to be part of a global team that is changing the way the world does business? Consider Oracle.

The world's leading supplier of information management software, we are found in nearly every industry around the world and in 98 of the Fortune 100 companies. Our 84,000+ professionals are dedicated to bringing to our customers the most innovative solutions matching with their needs.

The successful candidate will join a very dynamic and friendly Team as a Market Research Analyst / Telemarketing Representative.

Have a look at our OracleDirect video: a world of opportunities http://www.youtube.com/watch?v=xFeoJclvXDE

Responsibilities:
- Gathering Customer information through outbound campaigns
- Consulting with potential customers to identify their key business issues;
- Capturing essential IT infrastructures and potential business opportunities
- Meeting required targets
- Building and developing relationships with key stakeholders
- Co-ordinating and supporting Marketing and Sales Teams
- Analysing Data collected

Profile:
- Fluency in English is essential
- Ideally a Business, Marketing, IT, Engineering or equivalent type degree
- This role is suitable for an ambitious target driven individual with an interest in a career progression into Sales
- Preferably already based in Ireland or planning to relocate to Ireland on the very short term
- Strong negotiation and influencing skills
- Ability to contribute to a shared goal together with others
- High level of energy, drive, enthusiasm and commitment
- Willingness to join a dynamic, multinational team
- Excellent verbal and written communication skills
- Previous call centre / Tele-marketing / Market Research experience is a plus, but this role is open to fresh Graduates with no experience

What we offer:
- This position is a contractor role, based in Faiview, Dublin 3 (DART Clontarf Rd)
- This role is seen as the internal pool of talent for our Business development and Sales teams and offers a real possibilitiy to get promoted within 5 / 6 months. You will have exposure to International Sales Campaigns for our top-of-the-range products
- You will also have access to ORACLUB, our sports and social club as well as 3 subsidised Restaurants and an onsite Gym!
- References will be checked prior to employment

German Speaking Blended Customer Support Agent

2010-09-06 00:00:00

Title: German Speaking Blended Customer Support Agent
Salary: Excellent
Location: Cork - Ireland
Languages: English, German
Posted: 6th Sep 2010

Description:
Overview

As a Blended Customer Support Representative, you are at the core of the customer�s experience. Based at Apple's EMEA headquarters in Cork, Ireland, the team will support European customers. The primary responsibility of the Blended Customer Support Representative is to take inbound calls from customers and provide solutions to their queries.

The majority of calls would be in regards to delivery and payment related post sales queries and the handling of these calls involve a lot of direct interaction with other internal departments such as the finance and logistics teams.

While the majority of the daily work activity will be the handling of customer service calls, the Blended Customer Support Representative is also responsible for the handling of some iPod sales calls.

Key Responsibilities:

� Searching Apple's internal systems for specific order details, eg, delivery information, payment details, address-verification etc.
� Navigating Apple and Apple carriers' websites for logistics information.
� Communicating with other Apple departments such as Logistics and Finance via Apple's internal tools to further investigate a customer issue.
� Detailed logging of all customer calls, written in English, in the relevant Apple database.
� Need to gain in-depth knowledge of AppleStore processes and policies, including knowing when to make exceptions to ensure customer satisfaction.
� Working with customers to answer their sales queries and help them place their order
� Advise customers on the features and benefits of our new and existing Apple products and close sales where possible
� Where necessary, making outbound calls to customers to keep them updated on their query.
� Pro-actively working on customer issues assigned via Apple�s internal systems, until a solution is found for the customer.
� All Blended Customer Support Representative are expected to deal professionally and competently with all customers, representing Apple in a positive manner at all times and to ensure a world class customer service for AppleStore customers at all times.

Qualifications/Experience:

� 1-2 years customer service/sales, consumer retail, or contact centre experience essential.
� Proven experience of successfully working to targets in a pressurised environment.
� Exceptional communication skills essential including excellent listening skills, and the ability to maintain composure to positively deal with and resolve challenging customer queries.
� Strong customer focus and proven problem-solving skills are essential.
� High standard of written & oral communications, both in German and English.
� Great time management skills.
� Understanding of sales and willingness to perform towards given targets.

German Speaking Inside Sales Representative

2010-09-06 00:00:00

Title: German Speaking Inside Sales Representative
Salary: Competitive
Location: Dublin - Ireland
Languages: English, German
Posted: 6th Sep 2010

Description:
Company Overview

ServiceSource is the service revenue performance company. We partner with technology, healthcare, and life sciences companies to maximize maintenance, support, and subscription revenue while optimizing customer loyalty. We increase contract renewal rates for clients on average by 10�25 percentage points � and in some cases by up to 40 points.

These dramatic results are achieved via a purpose-built service revenue solution, including a suite of cloud applications and managed services built on a proprietary technology platform, which combines the industry's most robust data management engine and a unique service revenue master, leveraging benchmarks and best practices developed with 85 leading global clients.

Our solution delivers proven results through a 100% pay-for-performance business model that enables a success-driven, shared-risk partnership. Headquartered in San Francisco with more than 1,300 employees worldwide, ServiceSource has $5 billion in service revenue under management.

Role Description

The Inside Sales Representative will support a growing sales organisation as part of his or her daily responsibilities.

Responsibilities

- Responsible for the renewal and overall sales of hi-tech service and support agreements to established customer base (no cold calling!)
- Application of databases to research accounts and uncover new opportunities
- Generation of sales quotations
- Manage the entire service sales cycle from prospect to close
- Generate reports for internal use
- Ensure the integrity of client information is maintained in the database systems

Qualifications

- University Degree/Higher Diploma
- Fluency in German and English is essential
- Previous experience, ideally in the technological sector is preferable but not essential
- Strong computer skills and knowledge of Microsoft packages
- Excellent communication and reporting skills
- Excellent team player
- Proven ability to form business relationships

Compensation

ServiceSource offers an attractive competitive salary and benefits package.

Multilingual Senior Inside Account Managers @ Oracle Corporation - Based Dublin, Ireland

2010-09-06 00:00:00

Title: Multilingual Senior Inside Account Managers @ Oracle Corporation - Based Dublin, Ireland
Salary: Not disclosed
Location: Dublin - Ireland
Languages: Danish, Dutch, Finnish, German, Norwegian, Portuguese, Spanish, Swedish, Flemish
Posted: 6th Sep 2010

Description:
ORACLE CORPORATION is the world's largest enterprise software company and the industry's leading database company. Since 1977, Oracle has provided technology, applications, and services that bring companies the most up-to-date and accurate information possible. www.oracle.com

DRIVE YOUR SALES CAREER TO THE NEXT LEVEL

Oracle Corporation wishes to hire Multilingual Senior Inside Account Managers for it's EMEA sales operation based in Dublin, Ireland.

The successful candidate will sell Oracle solutions to new and existing clients in territories in EMEA.

This exciting new opportunity is based in Oracle's EMEA sales operation in Dublin, Ireland.

Role/ Responsibilities
� Existing Account Management working with some of the largest and most technologically advanced companies in the world.
� New Account development - identifying prospective customer needs and developing innovative solutions to satisfy their requirements.
� Working with and developing relationships with Oracle Alliance and Channel Partners to drive revenue and maximise customer service.
� Lead generation through Product and Country Specific Marketing campaigns.
� Working as part of an Internal Sales team each salesperson will be allocated to work within a sales territory / industry sector
� Work with field sales force and resellers to plan and implement direct sales campaigns.

Qualifications
� Fluency in English and ONE of the following languages: German, Dutch, Norwegian, Swedish, Flemish, Finnish, Portuguese, Spanish or Danish
� Third level education or equivalent experience.
� Proven track record of success in a sales function in an IT environment
� Clear understanding of the sales cycle
� Self motivated to continuously expand personal professional knowledge.
� Ability to work in a high pressure, fast moving and challenging environment

WHAT WE OFFER
- Considerable investment in employees and their career development (including intensive Foundation Training course, IT, product, sales and personal skills development training)
- Challenging, dynamic and fun working environment
- Competitive, performance related salary
- Excellent Benefits Package: Private Pension Plan, Private Health Insurance, Relocation package ( if applicable )

Oracle Applications Business Development Consultant � Swiss Market - Based Dublin, Ireland

2010-09-06 00:00:00

Title: Oracle Applications Business Development Consultant � Swiss Market - Based Dublin, Ireland
Salary: Undisclosed
Location: Dublin - Ireland
Languages: English, German, Swiss German
Posted: 6th Sep 2010

Description:
OracleDirect is our sales operations centre representing 25 countries across Europe, the Middle East and Africa. In a truly multicultural environment, 350 talented professionals from throughout Europe interact in 20 different languages with current and future Oracle customers using latest Internet technologies.

The Business Development Consultant will be responsible for generating new business through outbound calling to sell Oracle Technology Solutions to new and existing customers across the enterprise and mid-market spaces.

This role requires a high level of motivation as well as strong sales skills. The successful Business Development Consultant is offered excellent career progression after a period of continuous target achievement, learning and development.

Responsibilities
� Demand generation through outbound calls (Activities associated with outbound calling include pre-call account investigation, account mapping, contact identification, pains / needs discovery, and solution matching)
� Identify new sales opportunities and create a business pipeline - Pipeline creation should consistently meet or exceed agreed targets
� Contribute individually to the Team targets, achieving a high level of customer satisfaction and quality lead generation
� Demonstrate a professional customer centric approach during all customer interactions.
� Qualify customer enquiries and conversations through Instant chat, emails, inbound and outbound campaigns

Personal skills and qualifications
� Excellent verbal and written communication skills essential
� Fluency in English (+ strong business English) is required
� Fluency in German + French OR Swiss German is essential
� Bachelor Degree in Business or IT related discipline is preferred (Alternatively, 2 years min of relevant commercial experienced is required)
� High level of energy, drive, enthusiasm and commitment
� Previous experience in Outbound Sales or Lead Generation role is an advantage
� Ability to self-manage, with strong organizational and planning skills
� Self- motivated to continuously expand personal and professional knowledge
� Ability to work in a high pressured, fast moving and challenging environment with a strong desire to work in sales

What we offer
� This position is based in our Dublin office
� Competitive Salary and Flexible Benefits package tailored to suit your personal lifestyle.
� Excellent Training + Development including 3 week Intensive Foundation Course.
� Opportunity to work with some of the most talented individuals within the sales field.
� Access to our sports and social club, subsidised Restaurants and an onsite Gym!

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Is part of Oracle�s employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made. This will involve identity and employment verification, salary verification, professional references, education verification and professional qualifications and memberships (if applicable).

Technical Support Advisor (GERMAN)

2010-09-06 00:00:00

Title: Technical Support Advisor (GERMAN)
Salary: Excellent
Location: Cork - Ireland
Languages: English, German
Posted: 6th Sep 2010

Description:
Overview

As an AppleCare Advisor you will provide technical support and customer service to consumer customers on Apple�s desktop and portable computers and wireless networking products. You will be required to follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as quickly and effectively as possible, recognising more complex problems and escalating accordingly.

Responsibilities

� To provide basic to moderately complex support to Apple customers on Apple products, systems, peripherals and software
� Logging of calls from customers onto an Apple database and following escalation procedures to resolve problems or issues.
� To provide and maintain strong, professional relationships with all of Apple�s customers and show empathy for the customers at all times
� All times, the Advisor will demonstrate a high level of customer service when helping a customer and if necessary, to escalate �hot� issues to a more experienced Advisor.
� To make themselves available to receive calls for a minimum of 80% of their on-line time
� To provide feedback on a daily basis to the team leader new emerging issues that have been discovered

Skills and Attributes

� Be fluent in GERMAN & English
� Be a confident and enthusiastic communicator
� Have strong organisational and administrative skills
� Be a self-starter who is motivated and innovative
� Have a high stress tolerance

Experience and Education

Experience is not essential but the following would be a distinct advantage:
� Previous call centre experience
� An appreciation of the IT environment, preferably with Apple products
� A high level of computer literacy
� A knowledge of hardware principles
� Experience of working in a pressurised environment which is target driven
� Minimum Leaving Certificate but, a strong �hands-on� background in a similar environment may suffice

If you are interested in applying for these positions, please forward your application By clicking apply below