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German or Dutch speaking Inside Sales Representative

Title: German or Dutch speaking Inside Sales Representative
Salary: Competitive
Location: Cork - South-West, Ireland
Languages: Dutch, German
Posted: 8th Feb 2012

Description:
Key Responsibilities:

Proactively prospect for new business opportunities, up-sell to existing customers (displacements and new product sales) and renewals within the mid market sector
Exceed quarterly and annual sales/bookings targets and maximize short term revenue
Build and maintain a constant/future revenue pipeline
Meet / exceed core call time metrics and update/maintain customer database
Submit accurate weekly forecasts
Manage leads in a timely manner
Create strong business relationships with prospects and existing customers
Recommend the most suitable solution according to the customer's requirements
Keep knowledge up to date of the Security market and meet training targets to maintain a thorough understanding of McAfee products, process and promotions to provide the highest levels of sales support
Work with marketing to drive campaigns into specific market segments
Base salary plus commissions

Qualifications

Required Experience/Skills & Education:

We are look for candidates that speak one of the following languages (along with English): Dutch, or German
An self-starter with a consultative sales approach who is pro-active in increasing sales revenue
Must be results-driven, have strong analytical skills and be committed to creating new business opportunities
Preferred individual should have professional experience in Sales, Marketing and/or business development
Must have exhibit sound oral expression and comprehension, negotiation, listening, and reasoning skills
Proven time and account management skills, as well as excellent verbal and written communication skills
Individual should be comfortable selling in a teaming environment with responsibilities for accurate forecasting
Demonstrable successful sales experience in B2B or SaaS preferred
Strong work ethic and organizational skills
BA/BS Degree, Recent College Graduate, or equivalent experience

McAfee, a wholly owned subsidiary of Intel Corporation (NASDAQ:INTC), is the world's largest dedicated security technology company. We are relentlessly focused on constantly finding new ways to keep our customers safe. Share your talents with us in the dynamic security industry, and experience the meaningful, interesting work that is waiting for you!

Technical Services Analyst (Multiple Languages Available) - EU Headquarters

Title: Technical Services Analyst (Multiple Languages Available) - EU Headquarters
Salary: Excellent
Location: Ireland
Languages: Arabic, English, Bengali, Cantonese, Danish, Dutch, Finnish, French, German, Gujarati, Hindi, Italian, Japanese, Mandarin, Norwegian, Portuguese, Punjabi, Russian, Spanish, Swedish, Urdu, Flemish, Korean, Icelandic, Gaelic, Greek, Welsh, Other Languages, Malay, Thai, Vietnamese, Bulgarian, Croatian, Czech, Estonian, Catalan, Hungarian, Latvian, Lithuanian, Polish, Romanian, Serbian, Slovak, Ukrainian, Slovenian, Turkish, Afrikaans, Albanian, Indonesian, Kurdish, Macedonian, Swiss German, Luxembourgish, Hebrew, Persian, Farsi, Tamil, Cebuano, Filipino, Belarusian, Bosnian, Somali, Swahili, Yoruba, Armenian, Badini, Lingala, Tigrinya, Amharic, Azerbaijani, Balochi, Basque, Brahui, Chechen, Kashmiri, Kazakh, Nepali, Sign Language, Pothohari, Shona, Uzbek, Pashto, Sorani, Georgian, Dari, Irish, English, German, French, English (CA)
Posted: 5th Feb 2012

Description:
Technical Services Analyst (Multiple Languages Available) - EU Headquarters
This position is based in our EU Headquarters in Dublin, Ireland.
Positions are available in the following languages:French, German and Italian.
The area: Online Sales and Operations, DoubleClick, Media and Platforms Solutions
Media and Platforms Solutions (MPS) is enabling Google?s next $10 billion dollar business - display advertising. We partner with the world?s largest marketers, publishers, and agencies to grow their businesses through cutting edge technologies and marketing strategies. Our team consists of sharp, analytical minds and enjoys solving complex strategic, operational, and technical challenges for the world?s largest publishers and advertisers. As a member of the MPS team, you will help to push the boundaries of the online display industry.
The role: Technical Services Analyst
As a Technical Services Analyst, you will provide valuable technical support to Google's most strategic customers across the suite of DoubleClick Publisher products. These products include DFP Classic, DART Sales Manager, and DoubleClick for Publishers by Google.
You?ll need to be a great communicator, client focused, analytical, and ready to work with an incredibly motivated team. You will be responsible for liaising with departments such as Sales, Account Management, Product Management, Technical Consulting and Engineering to communicate on and resolve customer issues. The result should be a high level of customer satisfaction. You enjoy deep-diving into a product's details and want to become an expert on the products and the industry around them. You must have strong analytical capabilities and the ability to collaborate cross-functionally. You will be part of a high-energy team focused on publisher solutions, helping our clients succeed in leveraging our technology to drive growing their business.
Responsibilities:

* Work directly with strategic clients to provide technical and consultative service across all DoubleClick Publisher products.
* Build expertise in the core DFP adserver product, especially in video, one of our most exciting growth areas.
* Work with more senior personnel and the Escalation Management Team to effectively solve more complex technical issues and ensure a timely resolution to the customer.
* Partner with Sales, Consulting, and Product Management to provide a seamless support experience to our clients.

Minimum Qualifications:

* BA/BS degree. In lieu of degree, relevant skills or equivalent experience.
* Experience working in a client-facing technical customer support (help desk, call center) environment, preferably supporting Internet-based products.
* Technical experience in one or more of the following: Flash, ActionScript, DHTML, XML, JavaScript, HTML5.

Preferred Qualifications:

* Experience in online publishing and/or the online advertising and marketing industry.
* Fluency in English and French, German or Italian.

Select primary language
French
German
Italian
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CV/resume format: PDF (preferred), HTML, Word

Advertising Operations Associate (Multiple Languages Available) - EU Headquarters

Title: Advertising Operations Associate (Multiple Languages Available) - EU Headquarters
Salary: Excellent
Location: Ireland
Languages: Arabic, English, Bengali, Cantonese, Danish, Dutch, Finnish, French, German, Gujarati, Hindi, Italian, Japanese, Mandarin, Norwegian, Portuguese, Punjabi, Russian, Spanish, Swedish, Urdu, Flemish, Korean, Icelandic, Gaelic, Greek, Welsh, Other Languages, Malay, Thai, Vietnamese, Bulgarian, Croatian, Czech, Estonian, Catalan, Hungarian, Latvian, Lithuanian, Polish, Romanian, Serbian, Slovak, Ukrainian, Slovenian, Turkish, Afrikaans, Albanian, Indonesian, Kurdish, Macedonian, Swiss German, Luxembourgish, Hebrew, Persian, Farsi, Tamil, Cebuano, Filipino, Belarusian, Bosnian, Somali, Swahili, Yoruba, Armenian, Badini, Lingala, Tigrinya, Amharic, Azerbaijani, Balochi, Basque, Brahui, Chechen, Kashmiri, Kazakh, Nepali, Sign Language, Pothohari, Shona, Uzbek, Pashto, Sorani, Georgian, Dari, Irish, English, German, French, English (CA)
Posted: 5th Feb 2012

Description:
Advertising Operations Associate (Multiple Languages Available) - EU Headquarters
This position is based in our EU Headquarters in Dublin, Ireland.
This position is available in the following languages: Arabic, Czech, Danish, Greek, Finnish, Hebrew, Hungarian, Lithuanian, Norwegian,Portuguese,Turkish andUkrainian.
The area: SMB Sales and Operations
When our millions of advertisers and publishers are happy, so are we! As small business experts, we help get local entrepreneurs on the map, and deliver a beautifully simple, intuitive experience that enables customers to grow their businesses with us. By spotting and analyzing customer needs and trends, our innovative teams of strategists, account developers and customer support specialists work together on scalable solutions for each business, no matter its age or size.
The role: Advertising Operations Associate
As an Advertising Operations Associate, you help the SMB Sales and Operations team better serve Google's worldwide user base for our AdWords product. This fast-paced sales and support team quickly identifies and resolves customer concerns and contributes to the growth of our programs. Your objective is to continue to hone your account management and relationship-building skills, supporting some of Google's top advertisers and agencies by providing the best possible service via phone, email, or chat. Your specific responsibilities could include managing advertiser accounts, developing compelling advertising solutions for brand advertisers, or developing scalable support solutions. You work within a diverse team with colleagues throughout Europe, sharing your advanced knowledge of Google products and advising your clients on the best strategy for them to achieve their desired results. Among your many attributes, you are a self-starter who is comfortable with a rapidly changing environment, and you have a strong desire to learn. You also bring experience in customer service, sales, marketing, or consulting.
Your career development is as unique and varied as the Googlers we hire, and begins the minute you set foot in a Google office. Because we care about the long-term personal and professional growth of our Associates, we created the Online Media Associate Program (OMAP), a two-year, team-based developmental program for new hires. OMAP equips you with the business, marketing, analytical and leadership skills needed to be successful at Google, while helping you develop a strong-knit community of Googlers across the business.
Responsibilities:

* Provide outstanding customer service and sales support to Google's advertisers, publishers, and/or users.
* Manage customer inquiries by phone, e-mail, and/or live chat.
* Collaborate with Specialists, Engineers, and Product team members on new feature development.
* Implement creative ways to improve our client relationships and increase revenue by upselling and promoting other Google products.
* Provide strategic advice and help solve technical issues by working closely in a consultative role with key clients.

Minimum Qualifications:

* BA/BS degree. In lieu of degree, relevant skills or equivalent experience.

Preferred Qualifications:

* Master's degree.
* Previous experience or internships in sales, customer support, account management, marketing or consulting.
* Proven ability to manage multiple projects at a time while paying strict attention to detail.
* Demonstrated capacity to lead and/or motivate others around you.
* Excellent written and verbal communication skills in English and in the language you would support.

EEA work authorisation is required for roles supporting EEA markets.

Select primary language
Arabic
Czech
Danish
Finnish
Greek
Hebrew
Hungarian
Lithuanian
Norwegian
Portuguese
Turkish
Ukrainian
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CV/resume format: PDF (preferred), HTML, Word

Account Manager (Dutch), Online Partnerships Group - EU headquarters

Title: Account Manager (Dutch), Online Partnerships Group - EU headquarters
Salary: Excellent
Location: Ireland
Languages: Dutch
Posted: 5th Feb 2012

Description:
Account Manager (Dutch), Online Partnerships Group - EU headquarters
Apply Now
This position is based in our EU Headquarters in Dublin, Ireland.
The area: Partnerships
There's always more information out there, and our Partnerships team works to get it. We develop relationships with a range of organizations, from content providers to publishers, and find ways for them to reach their audiences and manage their digital businesses. We find great content for our products, and we also work with partner sites to syndicate our own Google products. From negotiating agreements to solving technical problems for partners, we're in pursuit of gathering the world's information.
The role: Account Manager (Dutch), Online Partnerships Group
The Online Partnership Group (OPG) grows Google's business with online publishers by helping them utilize tools from products such as AdSense and DoubleClick. Our team is made up of high-achieving specialists who work with partners in online advertising and e-commerce. We thrive in fast-paced, team-oriented and international environments. On this team you proactively identify, develop, support and maximize revenue opportunities from existing and new partners. In OPG, we strive to exceed partner expectations through building, supporting and maintaining long-term win-win relationships.
Responsibilities:

* Manage trusted relationships with clients and develop a thorough understanding of their business challenges.
* Leverage on this strategic partnership to add value to our publishers' business and hence grow their accounts.
* Think of creative ways to improve our relationships with our clients and grow client revenue.
* Persuade clients of the wider strategic opportunities in relation to Online Partnerships Group and Google.
* Improve clients' Online business performance and revenue generation.

Minimum Qualifications:

* BA/BS degree (In lieu of degree, relevant skills or equivalent experience).

Preferred Qualifications:

* Significant and relevant experience of consultative sales and account management ( good to have media sales experience, but not essential).
* Detail oriented with the ability to prioritise, plan, and organize the sales activity.
* Self-starter, self-motivated, and capable of seeking additional selling opportunities.

Apply Now

CV/resume format: PDF (preferred), HTML, Word

Search Quality Associate (Multiple Languages Available) - EU Headquarters

Title: Search Quality Associate (Multiple Languages Available) - EU Headquarters
Salary: Excellent
Location: Ireland
Languages: Arabic, English, Bengali, Cantonese, Danish, Dutch, Finnish, French, German, Gujarati, Hindi, Italian, Japanese, Mandarin, Norwegian, Portuguese, Punjabi, Russian, Spanish, Swedish, Urdu, Flemish, Korean, Icelandic, Gaelic, Greek, Welsh, Other Languages, Malay, Thai, Vietnamese, Bulgarian, Croatian, Czech, Estonian, Catalan, Hungarian, Latvian, Lithuanian, Polish, Romanian, Serbian, Slovak, Ukrainian, Slovenian, Turkish, Afrikaans, Albanian, Indonesian, Kurdish, Macedonian, Swiss German, Luxembourgish, Hebrew, Persian, Farsi, Tamil, Cebuano, Filipino, Belarusian, Bosnian, Somali, Swahili, Yoruba, Armenian, Badini, Lingala, Tigrinya, Amharic, Azerbaijani, Balochi, Basque, Brahui, Chechen, Kashmiri, Kazakh, Nepali, Sign Language, Pothohari, Shona, Uzbek, Pashto, Sorani, Georgian, Dari, Irish, English, German, French, English (CA)
Posted: 5th Feb 2012

Description:
Search Quality Associate (Multiple Languages Available) - EU Headquarters
This position is based in our EU Headquarters in Dublin, Ireland.
Positions are available for fluent speakers of one or more of the following languages: Arabic, French, Portuguese, Spanish or Turkish.
The area: SMB Sales and Operations
When our millions of advertisers and publishers are happy, so are we! As small business experts, we help get local entrepreneurs on the map, and deliver a beautifully simple, intuitive experience that enables customers to grow their businesses with us. By spotting and analyzing customer needs and trends, our innovative teams of strategists, account developers and customer support specialists work together on scalable solutions for each business, no matter its age or size.
The role: Search Quality Associate
As a Search Quality Associate, you have the opportunity to make a significant and direct impact on the quality of Google?s search results through search quality evaluation. You will be working on the cutting edge of search and the forefront of the web ensuring quality information is provided to millions of internet users, and you will be expected to keep pace with constant change in a fast-paced work environment, bringing innovative ideas to improve access to relevant information on the web. You are a web-savvy individual who is a take-charge team player, as well as a quick learner and strongly interested in providing a better search experience for Google users.
Your career development is as unique and varied as the Googlers we hire, and begins the minute you set foot in a Google office. Because we care about the long-term personal and professional growth of our Associates, we created the Online Media Associate Program (OMAP), a two-year, team-based developmental program for new hires. OMAP equips you with the business, marketing, analytical and leadership skills needed to be successful at Google, while helping you develop a strong-knit community of Googlers across the business.
Responsibilities:

* Review assigned sites for quality and content.
* Improve the quality of Google?s search results by evaluating websites to identify areas of concern and interest.
* Cooperate with engineering teams to improve our search quality.
* Develop and share practices for search quality investigation and analysis.
* Investigate and analyze search quality issues in Google?s European indexes.

Requirements:

* BA/BS degree preferred with a strong academic record.
* Excellent web research and analytical skills.
* Relevant experience in an Internet company and with web research a plus.
* HTML experience or knowledge.
* Familiarity with internet infrastructure such as WHOIS info and the Domain Name Server (DNS) system of domains, understanding of Firewalls, IP addresses, and name servers a plus.
* Scripting or programming skills a plus.
* Fluency, written and spoken, required in English and the chosen language.

Select primary language
Arabic
French
Portuguese
Spanish
Turkish
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CV/resume format: PDF (preferred), HTML, Word

Dutch Customer Solution

Title: Dutch Customer Solution
Salary: �25,000 + Benefits
Location: Dublin - Dublin Region, Ireland
Languages: English, Dutch
Posted: 4th Feb 2012

Description:
Dutch Customer Solutions Agent

As an Agent within Customer Solutions, your primary responsibilities will be assisting our customers and helping to resolve their inquiries. By using the latest in modern communication and technology tools, you will be able to provide our customers with accurate answers to their questions in both a quick and helpful manner. As a frontline representative, you will be the primary point of contact for our customers - it is critical that you help provide them with predictable, compassionate, and timely resolution to their questions and inquiries while maintaining a positive and friendly attitude. An Agent within Customer Solutions exhibits strong communication skills, excels at customer interaction, exhibits creativity and skill in delivering practical solutions, and thrives in a collaborative team environment.

�Answer phone calls, emails, and case work from customers and work to resolve customer queries in real time or pass the information to the most relevant PayPal department so it can be dealt with appropriately.
Tasks involve: Research using the appropriate tools, limiting accounts as appropriate or lifting limits based on appeal, closing out of buyer complaints, tracking customer contacts and logging relevant case related information. (90%)
�Proactively recommend and educate the customer about features and benefits of products in order to improve their satisfaction and deepen their relationship with PayPal. In undertaking this duty you will use Compass and IT systems to recognize the opportunities and transition the call. Deliver on metrics set for offered and accepted opportunities. (5%)
�Provide consistent feedback regarding overall customer satisfaction, tools and processes (5%)

Competencies:
�Customer Focus
�Listening
�Problem Solving
�Composure
�Drive for Results
�Functional / Technical Skills

The above statements are intended to describe the general nature of work being performed within the role. They are not intended to be construed as an exhaustive list of all the responsibilities, duties, and skills required, nor be the entire list of behaviors or expectations for which one may be measured upon within the performance review process. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. Additionally, Individuals need to be able to work any shift within a 24 hour period Monday through Sunday.

�Strong verbal (phone) communication skills utilizing active listening and clearly speaking to customers
�Strong written (email) communication utilizing proper grammar and punctuation
�Ability to work independently while making sound business decisions on case information
�Well developed sense of urgency and follow through
�Ability to multitask multiple systems, screens, and tasks during customer contacts
�Time Management and Adherence to schedules
�Ability to learn and adapt to new software technologies
�Strong working knowledge of external systems, PC based internet and software applications (Internet, Microsoft Office - Outlook, Word, Excel).
�Basic Knowledge of internal systems & software (Kana, Intranet, Admin Tools, Attack).

Fluent Dutch & English Essential

Benefits (Dublin)
� Medical insurance (VHI)
� Life Insurance & Disability Insurance
� Pension (contributory)
� 25 days holiday
� Sabbatical after 5 years
� Free gym on-site
� Free parking
� Subsidised canteen and coffee dock.
� Subsidised shuttle bus from Dublin city centre (O�Connell St)
� Monthly Reward & Recognition programme.
� Very active Sports & Social Club (Tag Rugby teams, staff nights out, annual staff parties etc)
� Annual Family Day Barbeque

Due to the volume of applications we receive for our job postings, we are unable to respond personally to telephone and email inquiries regarding the status of an application. Only candidates being considered for interview will be contacted at this time.

Dutch Lead Generator

Title: Dutch Lead Generator
Salary: Attractive Salary + Benefits
Location: Dublin - Dublin Region, Ireland
Languages: English, Dutch
Posted: 4th Feb 2012

Description:
Dutch Lead Generator

GENERAL SUMMARY

The Lead Validation team will be working within a European Team and be responsible for reviewing websites to indentify prospects for the EU sales teams to a pre set criteria. The candidate will be self-motivated and have the ability to navigate prospect websites, to establish suitability to be added to the Sales Pipeline. The role requires self-motivation, and the ability to work on a large data-set whilst maintaining objectivity and commitment to maintain the quality required. A familiarity with online shopping, alongside basic skills using Microsoft Office and Windows PCs is greatly desirable.

SPECIFIC DUTIES

� Review potential merchants websites to identify the possibility of the merchant using PayPal
� Maintain detailed, accurate lead reports on excel
� Maintain and promote a positive and professional attitude while building collaborative relationships among potential and existing colleagues
� Participate in special projects (as needed) and perform other duties as assigned to contribute to overall sales and team results

Job Requirements Required Standards

� Self motivated, lots of energy and target driven
� Good organisation and communication skills
� Basic computer skills such as MS outlook and windows as well as typing skills
� Ability to navigate corporate structures to identify decision makers and determine buying process
� Must be trustworthy, reliable and accountable
� Ability to learn and think quickly
� The ideal candidate must be a quick learner, self driven and posses a appreciation for the internet & technology.

Basic Qualifications A. Experience
i. Experience using Microsoft Office products including: Excel, Word, Access, Outlook, and PowerPoint. Experience using an SFA system such as Gold Mine, ACT, Siebel or SalesForce.com also a plus.
ii. Excellent oral and written communication experience

B. Knowledge, Skills, and Abilities

1. Excellent internal and external communication skills. Must be quality and detailed oriented, yet understand the level of detail appropriate for the situation.
2. Truly understand customer needs and serve an advocate for the merchant�s interests within the PayPal organization.
3. Team player with demonstrated ability to execute across a cross-functional team
4. Must be able to work independently. Strong working knowledge of PC based Internet and software applications.
5. Knowledge of external systems and software (The Internet, Microsoft Office � Outlook, Word, Excel).
6. Ability to communicate effectively via email transmission by utilizing proper grammar and punctuation skills.
7. Well-developed sense of urgency and follow through.
8. Ability to develop and maintain professional working relationships with co-workers and peers.

Fluent Dutch & English Essential

Benefits (Dublin)
� Medical insurance (VHI)
� Life Insurance & Disability Insurance
� Pension (contributory)
� 25 days holiday
� Sabbatical after 5 years
� Free gym on-site
� Free parking
� Subsidised canteen and coffee dock.
� Subsidised shuttle bus from Dublin city centre (O�Connell St)
� Monthly Reward & Recognition programme.
� Very active Sports & Social Club (Tag Rugby teams, staff nights out, annual staff parties etc)
� Annual Family Day Barbeque

Due to the volume of applications we receive for our job postings, we are unable to respond personally to telephone and email inquiries regarding the status of an application. Only candidates being considered for interview will be contacted at this time.

Brand Risk Management Dutch

Title: Brand Risk Management Dutch
Salary: Not Disclosed
Location: Dublin - Dublin Region, Ireland
Languages: English, Dutch
Posted: 4th Feb 2012

Description:
Brand Risk Management Dutch

General Summary

This is an analytical and operational position assisting Risk Operations in carrying out PayPal's Acceptable Use Policy programs. The position will research and review potential violations using a variety of tools including internal/external escalations, admin reports, as well as other sources. Based on these reviews, the analyst will decide upon courses of action with respect to the decision matrix and will determine whether accounts will be warned, restricted, or locked for closure depending on the nature and severity of the violation.

The position will require keeping current with PayPal's Acceptable Use Policies, all applicable local laws and regulations including, Bank Secrecy Act, Money Laundering, Know Your Customer, OFAC, suspicious activity report filings & PayPal's Privacy Policy. The duties will require the use of independent judgment in interpreting the need for intensive and more detailed examination of facts surrounding potential violations of policy. AUP analysts will also be required to notate accounts within admin tools of actions as well as document actions. Analyst will also be required to maintain various databases for tracking as well as monitoring. Job functions require excellent internet skills, extensive knowledge of admin tools, and previous knowledge and use of KANA.

Specific Duties

Responsible for ensuring customers are in compliance with the Acceptable Use Policy as outlined in our Terms of Use.
Assist with the creation and maintaining of a comprehensive compliance program including constantly enhancing processes and controls.
Effectively identifying and reporting policy violations based on the decision matrix.
Processing queue items in a timely manner including Kana, Fraud Queues, Lead Reports and SR queues.
Maintain a strong working knowledge of PayPal's AUP, compliance with applicable federal AML laws and regulations.
Maintain professional interaction with PayPal personnel and customers at all times.
Interaction with PayPal personnel, government authorities, and law enforcement conducted in a professional manner.
Assist management staff with monitoring and implementation of procedures that address policy modifications. Assist with needed modifications/clarifications in policy.
Analyze data for evidence of lack of compliance with the AUP and assist with correcting such deficiencies.
Create and report SAR filings.
Provide feedback to management regarding necessary changes and updates; including policies, upgrades and potential workflow changes.
Maintain and promote a positive attitude while meeting production and quality goals.
Display initiative to take on additional responsibilities geared towards professional growth and development.
Perform related duties as assigned.

Job Qualifications

Fluency in Dutch + English
Communication skills (E-mail & Phone).
Experience in an Internet company, financial institution or transaction processor preferred.
Command of Microsoft Office products including: Excel, Word, Access, Outlook, and PowerPoint.
Knowledge, Skills and Abilities

Demonstrated initiative and well developed sense of urgency and follow through.
Ability to work independently and practice sound judgment
Excellent organizational, communication and interpersonal skills
Benefits (Dublin)
� Medical insurance (VHI)
� Life Insurance & Disability Insurance
� Pension (contributory)
� 25 days holiday
� Sabbatical after 5 years
� Free gym on-site
� Free parking
� Subsidised canteen and coffee dock.
� Subsidised shuttle bus from Dublin city centre (O�Connell St)
� Monthly Reward & Recognition programme.
� Very active Sports & Social Club (Tag Rugby teams, staff nights out, annual staff parties etc)
� Annual Family Day Barbeque

Due to the volume of applications we receive for our job postings, we are unable to respond personally to telephone and email inquiries regarding the status of an application. Only candidates being considered for interview will be contacted at this time.

Dutch Sales Specialist

Title: Dutch Sales Specialist
Salary: Attractive Salary + Benefits
Location: Dublin - Dublin Region, Ireland
Languages: English, Dutch
Posted: 4th Feb 2012

Description:
Dutch Sales Specialist

General Summary
The Inside Sales Representative will be responsible for converting qualified sales leads into revenue generating sales by analysing the needs and requirements of potential new customers. The SMB Representative is seen as a product expert, reference point for best practice integration, reference point for medium sized Merchants. This is a key sales position in PayPal's expanding European sales team; the Inside Sales Representative will manage the whole sales cycle and sales closure to grow new business for PayPal.
� Achieve set telesales targets
� Follow up on qualified leads (provided by lead generators) turning them into sales opportunities and signing up those Merchants interested in using PayPal as a partner.
� Independently managing pipeline
� Cold calling and identifying own leads
� Responsible for providing revenue forecasting reports on activity
� Research market trends, opportunities and competition to support sales pitch delivery
� Liaise with the Merchant Account Management team regarding customers that have taken up the PayPal product
� To be involved in training and mentoring of other team members
� Continue training and education to keep pace with product modifications, industry changes and sales knowledge
� Participate in special projects (as needed) and perform other duties as assigned to contribute to overall sales and team results
Job qualification

A. Education
Bachelor degree or leaving certificate plus relevant work experience
B. Experience
1-3 years related experience including:
1. Proven and strong Outbound cold acquisition sales experience within a fast paced target orientated environment
2. Strong phone communication skills
3. Proven track record in achieving sales / revenue targets
4. Fluent in Dutch and English
5. A minimum of one year telesales experience in one or more of the following areas would be a plus: internet company, financial institution, payments processor or telemarketing firm
6. Experience using Microsoft Office products and experience using systems such as Gold Mine, ACT, Siebel or SalesForce.com would be a plus
7. Excellent oral and written communication experience I. Knowledge, Skills and Abilities
� Self motivated and target driven
� Good organisation and communication skills
� Ability to navigate corporate structures to identify decision makers and determine buying process
� Quick learner, self driven with a good appreciation for the internet & technology
� Creative & problem solver; organized and multi-tasker; open to new projects and tasks
� Software/Hardware knowledge is beneficial, but not essential
� Must be able to work independently
� Ability to develop and maintain professional working relationships with co-workers and peers
� Maintain acceptable level of job discretion.
� Performance is evaluated against the ability to make judgment calls, the ability to make sound decisions, a desire to make decisions, displaying a heightened level of accountability, demonstrating a sense of responsibility, confidentiality and professionalism.

Benefits (Dublin)
� Medical insurance (VHI)
� Life Insurance & Disability Insurance
� Pension (contributory)
� 25 days holiday
� Sabbatical after 5 years
� Free gym on-site
� Free parking
� Subsidised canteen and coffee dock.
� Subsidised shuttle bus from Dublin city centre (O�Connell St)
� Monthly Reward & Recognition programme.
� Very active Sports & Social Club (Tag Rugby teams, staff nights out, annual staff parties etc)
� Annual Family Day Barbeque

Due to the volume of applications we receive for our job postings, we are unable to respond personally to telephone and email inquiries regarding the status of an application. Only candidates being considered for interview will be contacted at this time.

Dutch Speaking Telesales (Mac Expert)

Title: Dutch Speaking Telesales (Mac Expert)
Salary: Competitive
Location: Cork - South-West, Ireland
Languages: English, Dutch
Posted: 3rd Feb 2012

Description:
Overview

The World Wide Apple Online Store Sales team is looking for motivated, outgoing and tech savvy individuals who want to offer Apple Computers an unparalleled customer experience over the phone. At Apple, we believe in hard work, fun environment and the kind of creativity and innovation that only comes about when talented people from diverse backgrounds approach problems from varying perspectives. We believe each customer interaction is an opportunity to delight, engage and inspire. By focusing on the smallest of details, we can make big impacts with our customers. Building this environment starts with you!

Responsibilities

� Learn about Mac and become an expert on Mac product features and related accessories
� Understand Apple�s Digital Lifestyle strategy and how Mac fits into this
� Provide consultative sales solutions to customers based on their needs, following the Apple Online Store Customer Engagement model
� Understand how to leverage multiple sources of information to stay current on product features and technology changes
� Understand how to appropriately set the customers� expectations after they have placed their order, e.g. �what happens next,� to ensure a favorable end-to-end purchasing experience
� Enter new Sales orders into the appropriate system(s) where appropriate
� Seek to build rapport with customers so that they will actively seek the agent to process their next Apple Store requirement.
� Achieve sales goals set out on a quarterly basis while providing an excellent customer experience

Skills

� Fluent Dutch speaker with fluent English
� Function comfortably in a fast-paced, performance-based call centre environment where calls are monitored, recorded and assessed.
� Flexible Schedule, ability to work evenings or weekend hours.
� Customer-focused, detailed-oriented individuals
� Consultancy and Solutions focussed
� Comfortable working with ambiguity
� Has excelled in a customer facing environment
� Has experience with both Mac and PC
� Can translate �tech speak� into everyday, understandable terms.
� Strong communication skills � adaptive communication and active listening
� Ability to maintain a positive attitude in high-stress/fast-paced work environment
� Possess a drive for results, demonstrates high degree of drive and determination
� Adaptive and flexible to changing technologies, process and environments
� Ability to work and make decisions with minimal supervision
� Complex problem solving abilities
� Strong organizational and administration skills
� Team player
� Be a self-starter who is motivated and innovative
� Ability to work effectively with other departments and utilise a team approach to accomplishing goals.

Experience

� Ideal candidate will have experience using Mac, iTunes and iPod
� 1-2 years proven sales ability
� Ability to provide a great customer experience
� Experience with working with cross-functional teams
� Professional verbal and written communication skills
� Basic reading, writing and math skills; college degree a distinct advantage
� Must have a technical aptitude, computer literate and quickly learn new applications

Dutch Speaking Inside Sales Representative

Title: Dutch Speaking Inside Sales Representative
Salary: Excellent
Location: Cork - South-West, Ireland
Languages: English, Dutch
Posted: 3rd Feb 2012

Description:
Overview:

An Inside Business Sales Representative within the AOS organization is responsible to qualify and convert new sales received through inbound calls. Must also possess skill and proficiency to place outbound calls to existing businesses in order to identify potential sales opportunities.

Activities include daily customer interface, lead qualification, influencing buying decisions, directing customers through order processes, owning or channeling customer escalations to appropriate resources, understanding and making solution based sales recommendations and identifying trends within their business.

The ideal candidate should posses a track record of sales success and proven ability to exceed all sales goals.

Ability to maintain positive attitude and provide highest quality customer satisfaction is an absolute must for our sales professionals.

Responsibilities:

� Provide industry leading customer experience
� Responsible for handling calls from an inbound queue
� Drive and execute inbound calls into closed sales
� Make outbound calls on existing leads or strategic sales programs
� Demonstrated ability to manage through various customer situations
� Ability to identify customer trends and buying patterns
� Provide real time feedback in a dynamic sales environment, and be willing to improvise and enhance processes
� Independently drive customer needs or problems to resolution
� Exercise judgment in decisions to involve other Apple team members when appropriate
� Identify accounts for potential development within Account Management teams

Education and Experience:

� Candidate must have a minimum of 3 years sales experience with a minimum of 1 year in the Business to Business space
� Candidate must have a minimum of 2 years sales experience in technology field
� Candidate must have a strong history of quota achievement over career.
� Candidate will have a 4-year College Degree or equivalent work experience.
� Must have excellent speaking skills complemented by exceptional written and oral skills and strong organizational abilities.
� Ability to articulate and understand the customer strategy and Apple solution strategy independently

All candidates must speak fluent Dutch & English

Oracle are Looking for a Bilingual Technology Sales Executive - Based Dublin, Ireland

Title: Oracle are Looking for a Bilingual Technology Sales Executive - Based Dublin, Ireland
Salary: Excellent
Location: Dublin - Dublin Region, Ireland
Languages: Dutch, French, Flemish
Posted: 3rd Feb 2012

Description:
Oracle wishes to hire a Belgium Technology sales executive for it's Belgium Technology sales division, based in Dublin, Ireland. The successful candidate will sell Oracle Technology solutions to new and existing clients in Belgian territory. This exciting new opportunity is based in Oracle's EMEA sales operation in Dublin, Ireland.

RESPONSIBILITIES:
* Existing Account Management working with some of the largest and most technologically advanced companies in the world
* New Account development - identifying prospective customer needs and developing innovative solutions to satisfy their requirements
* Working with and developing relationships with Oracle Alliance and Channel Partners to drive revenue and maximise customer service
* Lead generation through Product and Country Specific Marketing campaigns
* Working as part of an Internal Technology ( database ) Sales team each salesperson will be allocated to work within a sales territory / industry sector
* Work with field sales force and resellers to plan and implement direct sales campaigns

QUALIFICATIONS:
* Fluency in Flemish/Dutch AND French language
* Third level education or equivalent experience
* Proven and successful track record in a sales environment
* Clear understanding of the sales cycle
* Self motivated to continuously expand personal professional knowledge
* Ability to work in a high pressure, fast moving and challenging environment

WHAT WE OFFER:
* Considerable investment in employees and their career development (including intensive Foundation Training course, IT, product, sales and personal skills development training)
* Challenging, dynamic and fun working environment
* Competitive, performance related salary Excellent Benefits Package: Excellent Flexible Benefits package, Private Pension Plan, Private Health Insurance, Relocation package ( if applicable )

Please note that due to high volume of applications we are only able to contact candidates with the suitable skills and relevant experience.

Solutions Engineer - Dutch & English

Title: Solutions Engineer - Dutch & English
Salary: Excellent
Location: Cork - South-West, Ireland
Languages: English, Dutch
Posted: 3rd Feb 2012

Description:
The World Wide Apple Online Store for Business team is looking for motivated, outgoing and tech savvy individuals who want to offer Apple Computers an unparalleled customer experience over the phone. At Apple, we believe in hard work, fun environment and the kind of creativity and innovation that only comes about when talented people from diverse backgrounds approach problems from varying perspectives. We believe each customer interaction is an opportunity to delight, engage and inspire. By focusing on the smallest of details, we can make big impacts with our customers. Building this environment starts with you!

Responsibilities:
Driving Sales Performance across Consumer and Education Sales Teams through their Solution Sales and upsell techniques
Providing Solution focused advice and workshops to Sales Reps based on customer type and market trends
Providing Solutions for Technical Customer Queries through Inbound or Outbound Sales Calls
Assisting Sales Reps to close more complex deals through research and provision of solution data and options
Providing regular technical updates at times of product ramp up or Launch periods
Regular 1:1 Coaching to identify customer trends and frequently asked questions and to address knowledge gaps
Liaise with Store content team to ensure stock and content support Sales Team
Liaison with Business Partners in Apple to ensure consistent messaging and focus within the Consumer and Education Teams
Ensuring the Team is instrumental in achieving targets (as appropriate) and increase sales in line with business objectives.
To ensure the Team can deliver outstanding customer service
This position includes responsibilities and activities required to increase and ensure support to our customers who purchase CPU�s and associated products through the Apple Store.

Primary Focus: Responsible for driving our TeleSales Performance in the Consumer and Education sector through Product Expetise and customer solution focus. This role will involve direct customer contact to consult on technical solutions and customer options. 1:1 Coaching and Development will be a part of the role. Must have good technical knowledge and experience in dealing with Customer needs and solutions.

Skills required:
� Fluent Dutch & English is a must, any additional languages would be an bonus.
� Be in a position to support Sales Reps through Technical Sales Queries and to speak directly to customers when necessary
� Be interested in Products and Technology with an ability to learn quickly
� Be enthusiastic about knowledge sharing and best practices
� Have an interest in Market Trends and Business News and be willing to spend time reading and researching new products and market trends.
� Possess strong Communication Skills and be comfortable and open in giving Feedback to Sales Reps
� Be flexible to the changing requirements of the Business and an international environment
� Be creative and innovative in how our coaching and expertise can be improved for optimised Product knowledge
� Have the ability to plan, prioritise and organise
� Have the ability to see the big picture and manage according to Business Requirements
� Be extremely focused on providing the very best in Customer Service

Experience & Education:

A background in a technical environment or as a Technical Product Expert is preferred
Experience in a target driven Sales Environment is essential.
1:1 coaching experience is an advantage but not essential

Oracle Applications Business Development Consultant � Belgian Market - Based Dublin, Ireland

Title: Oracle Applications Business Development Consultant � Belgian Market - Based Dublin, Ireland
Salary: Undisclosed
Location: Dublin - Dublin Region, Ireland
Languages: Dutch, French, Flemish
Posted: 3rd Feb 2012

Description:
OracleDirect is our sales operations centre representing 25 countries across Europe, the Middle East and Africa. In a truly multicultural environment, 350 talented professionals from throughout Europe interact in 20 different languages with current and future Oracle customers using latest Internet technologies.

Oracle continues to expand its Applications Business Development team, which will work closely with both the EMEA field sales and Inside Sales teams. The Oracle Applications Business Development Consultant will be responsible for generating new business through outbound calling to sell Oracle Applications to new and existing Oracle customers across the enterprise and mid-market spaces.

Oracle Direct are seeking professionals who can sell the business benefits of Oracle�s Applications to business and technology executives. This role requires a high level of motivation as well as strong sales skills. The successful Business Development Consultant is offered excellent career progression after a period of continuous target achievement, learning and development.

Responsibilities
� Demand generation through outbound calls (Activities associated with outbound calling include pre-call account investigation, account mapping, contact identification, pains / needs discovery, and solution matching)
� Identify new sales opportunities and create a business pipeline - Pipeline creation should consistently meet or exceed agreed targets
� Contribute individually to the Team targets, achieving a high level of customer satisfaction and quality lead generation
� Demonstrate a professional customer centric approach during all customer interactions.
� Qualify customer enquiries and conversations through Instant chat, emails, inbound and outbound campaigns

Personal skills and qualifications
� Excellent verbal and written communication skills essential
� Fluency in English (+ strong business English) is required
� Fluency in French and Dutch /Flemish is essential
� Bachelor Degree in Business or IT related discipline is preferred (Alternatively, 2 years min of relevant commercial experienced is required)
� High level of energy, drive, enthusiasm and commitment
� Previous experience in Outbound Sales or Lead Generation role is an advantage
� Ability to self-manage, with strong organizational and planning skills
� Self- motivated to continuously expand personal and professional knowledge
� Ability to work in a high pressured, fast moving and challenging environment with a strong desire to work in sales
� Knowledge of any Industry, applications and/or channels experience is an advantage.

What we offer
� This position is based in our Dublin office
� Competitive Salary and Flexible Benefits package tailored to suit your personal lifestyle.
� Excellent Training + Development including 3 week Intensive Foundation Course.
� Opportunity to work with some of the most talented individuals within the sales field.
� Access to our sports and social club, subsidised Restaurants and an onsite Gym!

Stay Connected:
Facebook
Experienced
YouTube
Twitter
OracleMix
Graduates

Is part of Oracle�s employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made. This will involve identity and employment verification, salary verification, professional references, education verification and professional qualifications and memberships (if applicable).

ORACLE Business Development Consultant - EU MARKETS - Based Dublin, Ireland

Title: ORACLE Business Development Consultant - EU MARKETS - Based Dublin, Ireland
Salary: Competitive Salary + Benefits
Location: Dublin - Dublin Region, Ireland
Languages: English, Dutch, French, German, Italian, Portuguese, Spanish, Swiss German
Posted: 3rd Feb 2012

Description:
OracleDirect is our sales operations centre representing 25 countries across Europe, the Middle East and Africa. In a truly multicultural environment, 350 talented professionals from throughout Europe interact in 20 different languages with current and future Oracle customers using latest Internet technologies.

The Business Development Consultant will be responsible for generating new business through outbound calling to sell Oracle Technology Solutions to new and existing customers across the enterprise and mid-market spaces.

This role requires a high level of motivation as well as strong sales skills. The successful Business Development Consultant is offered excellent career progression after a period of continuous target achievement, learning and development.

Responsibilities :
- Demand generation through outbound calls (Activities associated with outbound calling include pre-call account investigation, account mapping, contact identification, pains / needs discovery, and solution matching)
- Identify new sales opportunities and create a business pipeline - Pipeline creation should consistently meet or exceed agreed targets
- Contribute individually to the Team targets, achieving a high level of customer satisfaction and quality lead generation
- Demonstrate a professional customer centric approach during all customer interactions.
- Qualify customer enquiries and conversations through Instant chat, emails, inbound and outbound campaigns

Personal skills and qualifications:
- Excellent verbal and written communication skills essential
- Fluency in English (+ strong business English) is required
- Fluency in a second European language is a plus
- Bachelor Degree in Business or IT related discipline is preferred (Alternatively, 2 years min of relevant commercial experienced is required)
- High level of energy, drive, enthusiasm and commitment
- Previous experience in Outbound Sales or Lead Generation role is an advantage
- Ability to self-manage, with strong organizational and planning skills
- Self- motivated to continuously expand personal and professional knowledge
- Ability to work in a high pressured, fast moving and challenging environment with a strong desire to work in sales

What we offer:
- This position is based in our Dublin office
- Competitive Salary and Flexible Benefits package tailored to suit your personal lifestyle.
- Excellent Training + Development including 3 week Intensive Foundation Course.
- Opportunity to work with some of the most talented individuals within the sales field.
- Access to our sports and social club, subsidised Restaurants and an onsite Gym!

Please note that due to high volume of applications we are only able to contact candidates with the suitable skills and relevant experience.

Oracle are Looking for a Dutch Speaking Business Development Cons - Based Dublin, Ireland

Title: Oracle are Looking for a Dutch Speaking Business Development Cons - Based Dublin, Ireland
Salary: Excellent
Location: Dublin - Dublin Region, Ireland
Languages: English, Dutch
Posted: 3rd Feb 2012

Description:
Oracle continues to expand its phone based Applications Business Development team, which will work closely with both the EMEA field sales force and telesales teams. The Oracle Applications Business Development Consultant will be responsible for generating new business through outbound calling to sell Oracle Applications to new and existing Oracle customers across the enterprise and mid-market spaces.

Oracle Direct now offers a number of exciting career opportunities for experienced demand generation professionals to join this fast growing sales environment. Oracle Direct are seeking professionals who can sell the business benefits of Oracle�s Applications to business and technology executives.

RESPONSIBILITIES:
* Demand generation through outbound calls
* Activities associated with outbound calling include pre-call account investigation, account mapping, contact identification, pains / needs discovery, and solution matching
* Identify new sales opportunities and create a business pipeline meeting agreed quota
* Pipeline creation should consistently meet or exceed targets Implement agreed action plan/s and forecast/s to ensure attainment of business objectives
* Contribute individually to the Team targets, achieving a high level of customer satisfaction and quality lead qualification
* Demonstrate a professional customer centric approach during all customer interactions

QUALIFICATIONS:
* Excellent verbal and written communication skills essential
* Fluency in Dutch and English is essential
* Successful completion of 3rd level education or equivalent experience (at least 2 years experience of relevant commercial expertise)
* High level of energy, drive, enthusiasm and commitment
* Previous experience in consultative / solution selling or demand generation is an advantage
* Ability to self-manage, with strong organizational and planning skills essential
* Self- motivated to continuously expand personal professional knowledge
* Ability to work in a high pressured, fast moving and challenging environment with a strong desire to work in sales
* Knowledge of any Industry, applications and/or channels experience is an advantage

Please note that due to high volume of applications we are only able to contact candidates with the suitable skills and relevant experience.

Oracle Applications Business Development Consultant � Dutch Market - Based Dublin, Ireland

Title: Oracle Applications Business Development Consultant � Dutch Market - Based Dublin, Ireland
Salary: Undisclosed
Location: Dublin - Dublin Region, Ireland
Languages: English, Dutch
Posted: 3rd Feb 2012

Description:
OracleDirect is our sales operations centre representing 25 countries across Europe, the Middle East and Africa. In a truly multicultural environment, 350 talented professionals from throughout Europe interact in 20 different languages with current and future Oracle customers using latest Internet technologies.

The Business Development Consultant will be responsible for generating new business through outbound calling to sell Oracle Technology Solutions to new and existing customers across the enterprise and mid-market spaces.

This role requires a high level of motivation as well as strong sales skills. The successful Business Development Consultant is offered excellent career progression after a period of continuous target achievement, learning and development.

Responsibilities
� Demand generation through outbound calls (Activities associated with outbound calling include pre-call account investigation, account mapping, contact identification, pains / needs discovery, and solution matching)
� Identify new sales opportunities and create a business pipeline - Pipeline creation should consistently meet or exceed agreed targets
� Contribute individually to the Team targets, achieving a high level of customer satisfaction and quality lead generation
� Demonstrate a professional customer centric approach during all customer interactions.
� Qualify customer enquiries and conversations through Instant chat, emails, inbound and outbound campaigns

Personal skills and qualifications
� Excellent verbal and written communication skills essential
� Fluency in English (+ strong business English) is required
� Fluency in /Dutch is essential
� Bachelor Degree in Business or IT related discipline is preferred (Alternatively, 2 years min of relevant commercial experienced is required)
� High level of energy, drive, enthusiasm and commitment
� Previous experience in Outbound Sales or Lead Generation role is an advantage
� Ability to self-manage, with strong organizational and planning skills
� Self- motivated to continuously expand personal and professional knowledge
� Ability to work in a high pressured, fast moving and challenging environment with a strong desire to work in sales

What we offer
� This position is based in our Dublin office
� Competitive Salary and Flexible Benefits package tailored to suit your personal lifestyle.
� Excellent Training + Development including 3 week Intensive Foundation Course.
� Opportunity to work with some of the most talented individuals within the sales field.
� Access to our sports and social club, subsidised Restaurants and an onsite Gym!

Stay Connected:
Facebook
Experienced
YouTube
Twitter
OracleMix
Graduates

Is part of Oracle�s employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made. This will involve identity and employment verification, salary verification, professional references, education verification and professional qualifications and memberships (if applicable)

Please note that due to high volume of applications we are only able to contact candidates with the suitable skills and relevant experience.

Hardware Business Development Consultant � UK Market - Based Dublin, Ireland

Title: Hardware Business Development Consultant � UK Market - Based Dublin, Ireland
Salary: Not disclosed
Location: Dublin - Dublin Region, Ireland
Languages: English, Dutch, French
Posted: 3rd Feb 2012

Description:
HARDWARE BUSINESS DEVELOPMENT CONSULTANT � UK MARKET (based Dublin)

OracleDirect is our sales operations centre representing 25 countries across Europe, the Middle East and Africa. In a truly multicultural environment, 350 talented professionals from throughout Europe interact in 20 different languages with current and future Oracle customers using latest Internet technologies.

The Hardware Business Development Consultant will be responsible for generating new business through outbound calling to sell Oracle/Sun Hardware Solutions to new and existing customers across the enterprise and mid-market spaces.

This role requires a high level of motivation as well as strong sales skills. The successful Business Development Consultant is offered excellent career progression after a period of continuous target achievement, learning and development.

Responsibilities:
� Demand generation through outbound calls (Activities associated with outbound calling include pre-call account investigation, account mapping, contact identification, pains / needs discovery, and solution matching)
� Identify new sales opportunities and create a business pipeline - Pipeline creation should consistently meet or exceed agreed targets
� Contribute individually to the Team targets, achieving a high level of customer satisfaction and quality lead generation
� Demonstrate a professional customer centric approach during all customer interactions.
� Qualify customer inquiries and conversations through Instant chat, emails, inbound and outbound campaigns

Personal skills and qualifications:
� Excellent verbal and written communication skills essential
� Fluency in English (+ strong business English) is required
� Bachelor Degree in Business or IT related discipline is preferred (Alternatively, 2 years min of relevant commercial experienced is required)
� High level of energy, drive, enthusiasm and commitment
� Previous experience in Outbound Sales or Lead Generation role is an advantage
� Ability to self-manage, with strong organizational and planning skills
� Self- motivated to continuously expand personal and professional knowledge
� Ability to work in a high pressured, fast moving and challenging environment with a strong desire to work in sales
� Prior Hardware knowledge is an advantage.

What we offer:
� This position is a permanent role, based in our Dublin office
� Competitive Salary and Flexible Benefits package tailored to suit your personal lifestyle.
� Excellent Training + Development including 3 week Intensive Foundation Course.
� Opportunity to work with some of the most talented individuals within the sales field.
� Access to our sports and social club, subsidised Restaurants and an onsite Gym!

Please note that due to high volume of applications we are only able to contact candidates with the suitable skills and relevant experience.

Dutch Speaking Inside Sales Representative - SMB

Title: Dutch Speaking Inside Sales Representative - SMB
Salary: Excellent
Location: Cork - South-West, Ireland
Languages: English, Dutch
Posted: 3rd Feb 2012

Description:
Overview:

An Inside Business Sales Representative within the AOS organization is responsible to qualify and convert new sales received through inbound calls. Must also possess skill and proficiency to place outbound calls to existing businesses in order to identify potential sales opportunities.

Activities include daily customer interface, lead qualification, influencing buying decisions, directing customers through order processes, owning or channeling customer escalations to appropriate resources, understanding and making solution based sales recommendations and identifying trends within their business.

The ideal candidate should posses a track record of sales success and proven ability to exceed all sales goals.

Ability to maintain positive attitude and provide highest quality customer satisfaction is an absolute must for our sales professionals.

Responsibilities:

�Provide industry leading customer experience
�Responsible for handling calls from an inbound queue
�Drive and execute inbound calls into closed sales
�Make outbound calls on existing leads or strategic sales programs
�Demonstrated ability to manage through various customer situations
�Ability to identify customer trends and buying patterns
�Provide real time feedback in a dynamic sales environment, and be willing to improvise and enhance processes
�Independently drive customer needs or problems to resolution
�Exercise judgment in decisions to involve other Apple team members when appropriate
�Identify accounts for potential development within Account Management teams

Education and Experience:

�Candidate must have a minimum of 3 years sales experience with a minimum of 1 year in the Business to Business space
�Candidate must have a minimum of 2 years sales experience in technology field
�Candidate must have a strong history of quota achievement over career.
�Candidate will have a 4-year College Degree or equivalent work experience.
�Must have excellent speaking skills complemented by exceptional written and oral skills and strong organizational abilities.
�Ability to articulate and understand the customer strategy and Apple solution strategy independently.

Bilingual Inside Sales Manager

Title: Bilingual Inside Sales Manager
Salary: Excellent
Location: Cork - South-West, Ireland
Languages: Danish, Dutch, German, Norwegian, Swedish
Posted: 3rd Feb 2012

Description:
Overview

Seeking a high energy and success driven Team Manager to lead a team of Inside Sales Representatives. The Inside Sales Manager is a key position in managing the day-to-day operations of the Apple Store contact center. Provide leadership for sales professionals to ensure quota and revenue goals are met, and to extend the reach and depth of Apple, Inc.�s presence within new and existing accounts.

Coordinates work activities to achieve the volume expected to meet operational requirements. Recognizes and recommends operational improvements. Responsible for the day-to-day application of organizational policies and procedures. Key responsibility is to monitor, coach, and develop their Representatives to achieve daily, weekly, and monthly revenue targets in addition to providing best in class customer experience to our Business customers. Makes hiring decisions and conducts performance appraisals.

Delivers best in class customer experience to our customers through implementation of our Value Proposition and exceptional performance against C-Sat goals. Ensures quota and revenue goals are met or exceeded by each member of sales team. Assists each sales professional to develop specific sales plans to achieve order results.

Integral member of the SMB Sales management planning activities, as well as the SMB Organization planning activities; responsible for effective rollout and implementation of critical initiatives and success in key focus areas (e.g. Account Profiling, Event Code usage, Account Lead Generation.) Creates a learning environment within organization that fosters teamwork and open communication, and leads to continual improvement, best practice sharing, and problem solving for business and customer issues as they arise. Recruits, selects, trains, appraises performance, establishes performance standards of sales professionals.

Establishes, analyzes and effectively utilizes processes, data, reports, and programs to maximize order results, expand penetration in each account, and grow the overall value of the business. Drives sales negotiations with customers, and resolves issues in an efficient manner to maintain high customer satisfaction, while also ensuring timely order closure. Delivers results to senior and executive leaders and is comfortable delivering forecasts and commitments to senior level.

Skills and Attributes

Demonstrated prior experience in achieving and surpassing team goals in a contact center, preferably in a fast paced e-commerce environment. 5+ years of demonstrated sales management experience in a high volume sales call center with P&L exposure. Proven ability to lead and develop a team of customer facing representatives. Experience with forecasts and reporting, variable commission plans and employment law Demonstrated experience and success in a customer focused competitive environment German, Dutch or Nordic language capabilities are a bonus for this role.

Normally requires a BS/BA, a strong sales background including 5+ years of demonstrated sales management experience or equivalent. Position requires strong planning, organizational, communication, sales management and leadership skills.