Top Language Jobs - Latest Jobs

Technical Services Analyst (Multiple Languages Available) - EU Headquarters

Title: Technical Services Analyst (Multiple Languages Available) - EU Headquarters
Salary: Excellent
Location: Ireland
Languages: Arabic, English, Bengali, Cantonese, Danish, Dutch, Finnish, French, German, Gujarati, Hindi, Italian, Japanese, Mandarin, Norwegian, Portuguese, Punjabi, Russian, Spanish, Swedish, Urdu, Flemish, Korean, Icelandic, Gaelic, Greek, Welsh, Other Languages, Malay, Thai, Vietnamese, Bulgarian, Croatian, Czech, Estonian, Catalan, Hungarian, Latvian, Lithuanian, Polish, Romanian, Serbian, Slovak, Ukrainian, Slovenian, Turkish, Afrikaans, Albanian, Indonesian, Kurdish, Macedonian, Swiss German, Luxembourgish, Hebrew, Persian, Farsi, Tamil, Cebuano, Filipino, Belarusian, Bosnian, Somali, Swahili, Yoruba, Armenian, Badini, Lingala, Tigrinya, Amharic, Azerbaijani, Balochi, Basque, Brahui, Chechen, Kashmiri, Kazakh, Nepali, Sign Language, Pothohari, Shona, Uzbek, Pashto, Sorani, Georgian, Dari, Irish, English, German, French, English (CA)
Posted: 5th Feb 2012

Description:
Technical Services Analyst (Multiple Languages Available) - EU Headquarters
This position is based in our EU Headquarters in Dublin, Ireland.
Positions are available in the following languages:French, German and Italian.
The area: Online Sales and Operations, DoubleClick, Media and Platforms Solutions
Media and Platforms Solutions (MPS) is enabling Google?s next $10 billion dollar business - display advertising. We partner with the world?s largest marketers, publishers, and agencies to grow their businesses through cutting edge technologies and marketing strategies. Our team consists of sharp, analytical minds and enjoys solving complex strategic, operational, and technical challenges for the world?s largest publishers and advertisers. As a member of the MPS team, you will help to push the boundaries of the online display industry.
The role: Technical Services Analyst
As a Technical Services Analyst, you will provide valuable technical support to Google's most strategic customers across the suite of DoubleClick Publisher products. These products include DFP Classic, DART Sales Manager, and DoubleClick for Publishers by Google.
You?ll need to be a great communicator, client focused, analytical, and ready to work with an incredibly motivated team. You will be responsible for liaising with departments such as Sales, Account Management, Product Management, Technical Consulting and Engineering to communicate on and resolve customer issues. The result should be a high level of customer satisfaction. You enjoy deep-diving into a product's details and want to become an expert on the products and the industry around them. You must have strong analytical capabilities and the ability to collaborate cross-functionally. You will be part of a high-energy team focused on publisher solutions, helping our clients succeed in leveraging our technology to drive growing their business.
Responsibilities:

* Work directly with strategic clients to provide technical and consultative service across all DoubleClick Publisher products.
* Build expertise in the core DFP adserver product, especially in video, one of our most exciting growth areas.
* Work with more senior personnel and the Escalation Management Team to effectively solve more complex technical issues and ensure a timely resolution to the customer.
* Partner with Sales, Consulting, and Product Management to provide a seamless support experience to our clients.

Minimum Qualifications:

* BA/BS degree. In lieu of degree, relevant skills or equivalent experience.
* Experience working in a client-facing technical customer support (help desk, call center) environment, preferably supporting Internet-based products.
* Technical experience in one or more of the following: Flash, ActionScript, DHTML, XML, JavaScript, HTML5.

Preferred Qualifications:

* Experience in online publishing and/or the online advertising and marketing industry.
* Fluency in English and French, German or Italian.

Select primary language
French
German
Italian
| View job cart

CV/resume format: PDF (preferred), HTML, Word

Nordic Content Specialist

Title: Nordic Content Specialist
Salary: Not Disclosed
Location: Dublin - Dublin Region, Ireland
Languages: Danish, Norwegian, Swedish
Posted: 5th Feb 2012

Description:
Nordic Content Specialist

General Summary
The Content Specialist will be responsible for the quality of Customer Support content. The main objective of this role is to ensure that Content - Kana emails, FAQs and Self-Service Content is accurate and culturally appropriate. To achieve this, the Content Specialist will work closely with the Global Content teams, Product support and the in-country teams.

Specific Duties
The responsibilities for this role include:

Modifying or re-writing kana templates (hotkeys) and FAQs to ensure they are:

Culturally appropriate

Well-written

Accurate

Approved by Compliance/Legal Department

Translating, updating, writing and implementing new templates to reflect product updates

Updating, writing and implementing new FAQs to reflect product updates

Maintaining the Help Center � for example, hiding out-of-date FAQs if necessary

Acting as the content expert for CS content

Working closely with Linguists and Content Managers to maintain local language glossaries and style guides

Researching and analyzing customer behavior and working with Product Support to establish content strategies that will improve the user experience

Taking an active role in country-specific or European content projects

Use of project management principles to ensure deliverables are met

Supporting the in-country business unit�s initiatives

Getting involved in website bug spotting/fixing (QA)

Support Content development for self-service programs e.g. Virtual Agent, Contact Us, Help centre

Any additional tasks or project support as required

Education and/or Relevant Experience:
o Fluent English and Danish,Swedish or Norwegian language
o Excellent translation, writing and editing skills
o BS/BA in languages or related field
o Ability to work within tight and often-changing deadlines
o Ability to work with and communicate effectively to diverse individuals
o Strong organizational and project management skills Sound knowledge of the PayPal product

Benefits (Dublin)
� Medical insurance (VHI)
� Life Insurance & Disability Insurance
� Pension (contributory)
� 25 days holiday
� Sabbatical after 5 years
� Free gym on-site
� Free parking
� Subsidised canteen and coffee dock.
� Subsidised shuttle bus from Dublin city centre (O�Connell St)
� Monthly Reward & Recognition programme.
� Very active Sports & Social Club (Tag Rugby teams, staff nights out, annual staff parties etc)
� Annual Family Day Barbeque

Due to the volume of applications we receive for our job postings, we are unable to respond personally to telephone and email inquiries regarding the status of an application. Only candidates being considered for interview will be contacted at this time.

Advertising Operations Associate (Multiple Languages Available) - EU Headquarters

Title: Advertising Operations Associate (Multiple Languages Available) - EU Headquarters
Salary: Excellent
Location: Ireland
Languages: Arabic, English, Bengali, Cantonese, Danish, Dutch, Finnish, French, German, Gujarati, Hindi, Italian, Japanese, Mandarin, Norwegian, Portuguese, Punjabi, Russian, Spanish, Swedish, Urdu, Flemish, Korean, Icelandic, Gaelic, Greek, Welsh, Other Languages, Malay, Thai, Vietnamese, Bulgarian, Croatian, Czech, Estonian, Catalan, Hungarian, Latvian, Lithuanian, Polish, Romanian, Serbian, Slovak, Ukrainian, Slovenian, Turkish, Afrikaans, Albanian, Indonesian, Kurdish, Macedonian, Swiss German, Luxembourgish, Hebrew, Persian, Farsi, Tamil, Cebuano, Filipino, Belarusian, Bosnian, Somali, Swahili, Yoruba, Armenian, Badini, Lingala, Tigrinya, Amharic, Azerbaijani, Balochi, Basque, Brahui, Chechen, Kashmiri, Kazakh, Nepali, Sign Language, Pothohari, Shona, Uzbek, Pashto, Sorani, Georgian, Dari, Irish, English, German, French, English (CA)
Posted: 5th Feb 2012

Description:
Advertising Operations Associate (Multiple Languages Available) - EU Headquarters
This position is based in our EU Headquarters in Dublin, Ireland.
This position is available in the following languages: Arabic, Czech, Danish, Greek, Finnish, Hebrew, Hungarian, Lithuanian, Norwegian,Portuguese,Turkish andUkrainian.
The area: SMB Sales and Operations
When our millions of advertisers and publishers are happy, so are we! As small business experts, we help get local entrepreneurs on the map, and deliver a beautifully simple, intuitive experience that enables customers to grow their businesses with us. By spotting and analyzing customer needs and trends, our innovative teams of strategists, account developers and customer support specialists work together on scalable solutions for each business, no matter its age or size.
The role: Advertising Operations Associate
As an Advertising Operations Associate, you help the SMB Sales and Operations team better serve Google's worldwide user base for our AdWords product. This fast-paced sales and support team quickly identifies and resolves customer concerns and contributes to the growth of our programs. Your objective is to continue to hone your account management and relationship-building skills, supporting some of Google's top advertisers and agencies by providing the best possible service via phone, email, or chat. Your specific responsibilities could include managing advertiser accounts, developing compelling advertising solutions for brand advertisers, or developing scalable support solutions. You work within a diverse team with colleagues throughout Europe, sharing your advanced knowledge of Google products and advising your clients on the best strategy for them to achieve their desired results. Among your many attributes, you are a self-starter who is comfortable with a rapidly changing environment, and you have a strong desire to learn. You also bring experience in customer service, sales, marketing, or consulting.
Your career development is as unique and varied as the Googlers we hire, and begins the minute you set foot in a Google office. Because we care about the long-term personal and professional growth of our Associates, we created the Online Media Associate Program (OMAP), a two-year, team-based developmental program for new hires. OMAP equips you with the business, marketing, analytical and leadership skills needed to be successful at Google, while helping you develop a strong-knit community of Googlers across the business.
Responsibilities:

* Provide outstanding customer service and sales support to Google's advertisers, publishers, and/or users.
* Manage customer inquiries by phone, e-mail, and/or live chat.
* Collaborate with Specialists, Engineers, and Product team members on new feature development.
* Implement creative ways to improve our client relationships and increase revenue by upselling and promoting other Google products.
* Provide strategic advice and help solve technical issues by working closely in a consultative role with key clients.

Minimum Qualifications:

* BA/BS degree. In lieu of degree, relevant skills or equivalent experience.

Preferred Qualifications:

* Master's degree.
* Previous experience or internships in sales, customer support, account management, marketing or consulting.
* Proven ability to manage multiple projects at a time while paying strict attention to detail.
* Demonstrated capacity to lead and/or motivate others around you.
* Excellent written and verbal communication skills in English and in the language you would support.

EEA work authorisation is required for roles supporting EEA markets.

Select primary language
Arabic
Czech
Danish
Finnish
Greek
Hebrew
Hungarian
Lithuanian
Norwegian
Portuguese
Turkish
Ukrainian
| View job cart

CV/resume format: PDF (preferred), HTML, Word

Inside Sales Representative with Danish

Title: Inside Sales Representative with Danish
Salary: Negotiable
Location: Cork - South-West, Ireland
Languages: English, Danish
Posted: 5th Feb 2012

Description:
VMware (NYSE:VMW), the global leader in virtualization and cloud infrastructure, delivers customer-proven solutions that accelerate IT by reducing complexity and enabling more flexible, agile service delivery. VMware enables enterprises to adopt a cloud model that addresses their unique business challenges. VMware�s approach accelerates the transition to cloud computing while preserving existing investments and improving security and control. With more than 300,000 customers and 25,000 partners, VMware solutions help organizations of all sizes lower costs, increase business agility and ensure freedom of choice.
The VMware sales team and the solutions, products and services we deliver are revolutionizing data centers and the IT enterprise network. The sales team is responsible for driving new business, building customer loyalty, ensuring high product retention rates, supporting and promoting corporate strategy and initiatives, and developing and executing area business plans. The team is made up of humble top performers that foster an entrepreneurial team spirit and a team culture that promotes leaders at all levels. VMware�s executive sales leadership is hands-on, regularly engaging with the team during key parts of the sales process to win and retain accounts.

Job Summary
VMware is seeking highly motivated individuals for Inside Sales positions. The ISR role is primarily responsible for managing transactional business within specified territories for VMware.
This position requires excellent communication skills that result in meeting or exceeding the assigned revenue targets for the specified territories. You will need to interact with our Channel Ecosystem and cross functional departments to maximize the total Customer Experience.

Job Responsibilities and Key Objectives
The ISR team is aligned to VMware�s Public Sector sales division and is responsible for driving revenue within that division. The ISR is responsible for all duties from prospecting to closing accounts with the channel sales team for the regions they support.

� Research accounts, identify key players, generate interest and obtain business requirements.
� Successfully manage and overcome prospect objections
� Build and develop initial customer relationships
� Update forecast and opportunity details within Salesforce.com to ensure accurate territory forecasts
� Be a key member and contributor to the EMEA Sales and Field Marketing teams
� Maintain current and accurate account and contact information within internal databases
� Actively promote VMware�s virtualization suite of solutions, products and services to suspects, customers and partners
� Develop and maintain in-depth knowledge of products and services, industry trends, and competition
� Produce reports as necessary
� Management of territory opportunity registrations
� General territory admin duties special pricing forms, re-assignment management, customer/partner escalations
� Ensure orders are placed correctly in the VMware Sales tool.
� Solution selling to the existing VMware customer base.

Requirements
� A persistent, self-starter with a track record of successful, credible follow-up and cold calling in to multiple executive levels within an organization
� Fluent Danish
� Minimum 2 years successful experience in HW/SW Inside Sales, preferably in IT or similar industry.
� Skills required:
o Pre-call planning
o Opportunity qualification and objection handling
o Call structure and control
o Time and territory management
� Proven track record within an automated HW/SW sales environment where accurate data entry and management of a CRM system was required.
� A team player with the ability to work in a high-energy sales team environment with a desire to work with others for broader success.
� Experience and success working within a revenue quota and commission structure
� Positive and energetic phone skills, excellent listening skills, strong writing skills
� Ability to manage multiple tasks at once, and operate successfully in a rapidly changing environment
� The highest level of integrity
� Proficient with standard corporate productivity tools (email, voicemail, MS Office)
� A basic understanding of computing technology and comfortable discussing technology with customers
� Sales training, Siebel and Salesforce.com experience a plus
� College degree or equivalent work experience

Before you join, VMware will require you to go through a pre-employment screening process. This means that we will want to verify your details and the information you have given us to ensure your suitability for a certain role considering its nature, seniority and other relevant factors.

Search Quality Associate (Multiple Languages Available) - EU Headquarters

Title: Search Quality Associate (Multiple Languages Available) - EU Headquarters
Salary: Excellent
Location: Ireland
Languages: Arabic, English, Bengali, Cantonese, Danish, Dutch, Finnish, French, German, Gujarati, Hindi, Italian, Japanese, Mandarin, Norwegian, Portuguese, Punjabi, Russian, Spanish, Swedish, Urdu, Flemish, Korean, Icelandic, Gaelic, Greek, Welsh, Other Languages, Malay, Thai, Vietnamese, Bulgarian, Croatian, Czech, Estonian, Catalan, Hungarian, Latvian, Lithuanian, Polish, Romanian, Serbian, Slovak, Ukrainian, Slovenian, Turkish, Afrikaans, Albanian, Indonesian, Kurdish, Macedonian, Swiss German, Luxembourgish, Hebrew, Persian, Farsi, Tamil, Cebuano, Filipino, Belarusian, Bosnian, Somali, Swahili, Yoruba, Armenian, Badini, Lingala, Tigrinya, Amharic, Azerbaijani, Balochi, Basque, Brahui, Chechen, Kashmiri, Kazakh, Nepali, Sign Language, Pothohari, Shona, Uzbek, Pashto, Sorani, Georgian, Dari, Irish, English, German, French, English (CA)
Posted: 5th Feb 2012

Description:
Search Quality Associate (Multiple Languages Available) - EU Headquarters
This position is based in our EU Headquarters in Dublin, Ireland.
Positions are available for fluent speakers of one or more of the following languages: Arabic, French, Portuguese, Spanish or Turkish.
The area: SMB Sales and Operations
When our millions of advertisers and publishers are happy, so are we! As small business experts, we help get local entrepreneurs on the map, and deliver a beautifully simple, intuitive experience that enables customers to grow their businesses with us. By spotting and analyzing customer needs and trends, our innovative teams of strategists, account developers and customer support specialists work together on scalable solutions for each business, no matter its age or size.
The role: Search Quality Associate
As a Search Quality Associate, you have the opportunity to make a significant and direct impact on the quality of Google?s search results through search quality evaluation. You will be working on the cutting edge of search and the forefront of the web ensuring quality information is provided to millions of internet users, and you will be expected to keep pace with constant change in a fast-paced work environment, bringing innovative ideas to improve access to relevant information on the web. You are a web-savvy individual who is a take-charge team player, as well as a quick learner and strongly interested in providing a better search experience for Google users.
Your career development is as unique and varied as the Googlers we hire, and begins the minute you set foot in a Google office. Because we care about the long-term personal and professional growth of our Associates, we created the Online Media Associate Program (OMAP), a two-year, team-based developmental program for new hires. OMAP equips you with the business, marketing, analytical and leadership skills needed to be successful at Google, while helping you develop a strong-knit community of Googlers across the business.
Responsibilities:

* Review assigned sites for quality and content.
* Improve the quality of Google?s search results by evaluating websites to identify areas of concern and interest.
* Cooperate with engineering teams to improve our search quality.
* Develop and share practices for search quality investigation and analysis.
* Investigate and analyze search quality issues in Google?s European indexes.

Requirements:

* BA/BS degree preferred with a strong academic record.
* Excellent web research and analytical skills.
* Relevant experience in an Internet company and with web research a plus.
* HTML experience or knowledge.
* Familiarity with internet infrastructure such as WHOIS info and the Domain Name Server (DNS) system of domains, understanding of Firewalls, IP addresses, and name servers a plus.
* Scripting or programming skills a plus.
* Fluency, written and spoken, required in English and the chosen language.

Select primary language
Arabic
French
Portuguese
Spanish
Turkish
| View job cart

CV/resume format: PDF (preferred), HTML, Word

Oracle Applications Business Development Consultant � Nordic Market - Based Dublin, Ireland

Title: Oracle Applications Business Development Consultant � Nordic Market - Based Dublin, Ireland
Salary: Undisclosed
Location: Dublin - Dublin Region, Ireland
Languages: English, Danish, Finnish, Norwegian, Swedish
Posted: 3rd Feb 2012

Description:
OracleDirect is our sales operations centre representing 25 countries across Europe, the Middle East and Africa. In a truly multicultural environment, 350 talented professionals from throughout Europe interact in 20 different languages with current and future Oracle customers using latest Internet technologies.

Oracle continues to expand its Applications Business Development team, which will work closely with both the EMEA field sales and Inside Sales teams. The Oracle Applications Business Development Consultant will be responsible for generating new business through outbound calling to sell Oracle Applications to new and existing Oracle customers across the enterprise and mid-market spaces.

Oracle Direct are seeking professionals who can sell the business benefits of Oracle�s Applications to business and technology executives. This role requires a high level of motivation as well as strong sales skills. The successful Business Development Consultant is offered excellent career progression after a period of continuous target achievement, learning and development.

Responsibilities
� Demand generation through outbound calls (Activities associated with outbound calling include pre-call account investigation, account mapping, contact identification, pains / needs discovery, and solution matching)
� Identify new sales opportunities and create a business pipeline - Pipeline creation should consistently meet or exceed agreed targets
� Contribute individually to the Team targets, achieving a high level of customer satisfaction and quality lead generation
� Demonstrate a professional customer centric approach during all customer interactions.
� Qualify customer enquiries and conversations through Instant chat, emails, inbound and outbound campaigns

Personal skills and qualifications
� Excellent verbal and written communication skills essential
� Fluency in English (+ strong business English) is required
� Fluency in Swedish is essential + a second Nordic language would be an advantage
� Bachelor Degree in Business or IT related discipline is preferred (Alternatively, 2 years min of relevant commercial experienced is required)
� High level of energy, drive, enthusiasm and commitment
� Previous experience in Outbound Sales or Lead Generation role is an advantage
� Ability to self-manage, with strong organizational and planning skills
� Self- motivated to continuously expand personal and professional knowledge
� Ability to work in a high pressured, fast moving and challenging environment with a strong desire to work in sales
� Knowledge of any Industry, applications and/or channels experience is an advantage.

What we offer
� This position is based in our Dublin office
� Competitive Salary and Flexible Benefits package tailored to suit your personal lifestyle.
� Excellent Training + Development including 3 week Intensive Foundation Course.
� Opportunity to work with some of the most talented individuals within the sales field.
� Access to our sports and social club, subsidised Restaurants and an onsite Gym!

Stay Connected:
Facebook
Experienced
YouTube
Twitter
OracleMix
Graduates

Is part of Oracle�s employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made. This will involve identity and employment verification, salary verification, professional references, education verification and professional qualifications and memberships (if applicable)

Please note that due to high volume of applications we are only able to contact candidates with the suitable skills and relevant experience.

EPPM TeleMarketing Agent/BD Consultant - Oracle Primavera - Based Dublin, Ireland

Title: EPPM TeleMarketing Agent/BD Consultant - Oracle Primavera - Based Dublin, Ireland
Salary: Competitive
Location: Dublin - Dublin Region, Ireland
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Russian, Spanish, Swedish, Flemish, Bulgarian, Czech, Polish, Romanian, Slovak, Slovenian, Swiss German
Posted: 3rd Feb 2012

Description:
Oracle acquired Primavera Software Inc., a leading provider of Project Portfolio Management (PPM) solutions for project-intensive industries, in October 2008.

Oracle Primavera is focused exclusively on helping project-intensive businesses in key vertical industries such as engineering and construction, public sector, aerospace and defence, utilities, oil and gas, manufacturing and high tech, IT and services, manage their entire project portfolio lifecycle, including projects of all sizes. It is estimated that projects totalling more than $6 trillion in value have been managed with Primavera products. Companies turn to Primavera project portfolio management solutions to help them make better portfolio management decisions, evaluate the risks and rewards associated with projects, and determine whether there are sufficient resources with the right skills to accomplish the work. These best-in-class solutions provide the project execution and control capabilities needed to successfully deliver projects on time, within budget and with the intended quality and design.

More information on Oracle Primavera Global Business Unit: http://www.oracle.com/primavera

OracleDirect in Dublin is Oracle�s sales operations centre representing 25 countries across Europe, the Middle East and Africa. In a truly multicultural environment more than 400 talented professionals from throughout Europe interact in 35 different languages with current and future Oracle customers using latest internet technologies.

Summary

Oracle Primavera Global Business Unit (PGBU) has an immediate opportunity for am EPPM TeleMarketing Agent/Business Development Consultant, based in Dublin.

Responsibilities

* Assist in the development of an assigned sales territory, following up sales enquiries and qualifying these to provide sales leads to inside, field sales reps or Resellers for the Primavera EPPM solution.
* Assist with response to inbound inquiries as necessary and make the volume of outbound telephone calls to develop a target pipeline of sales leads and the assigned sales territory
* Qualify sales opportunities identifying customers/prospects requirements
* Allocate qualified sales leads to the relevant channel : Field sales, Telesales or Resellers
* Develop and maintain an accurate customer contact database
* Work in collaboration with the field sales force and the marketing team to plan and implement campaigns & mailing activities
* Document and provide line management with regular reports or information as required

Qualifications

* Fluency in English and other language (French, German,Russian, Italian,Spanish, ....)
* A proven history (2 years minimum) in a B2B telemarketing environment preferably in an IT / Software environment.
* Knowledge of software applications like ERP, Project Portfolio management solution or Oracle Applications a plus
* University degree or equivalent professional experience or Education in computer science
* High level of energy, drive, enthusiasm, initiative, commitment.
* Self motivated to continuously expand personal professional knowledge
* Ability to work in a high pressure, fast moving and challenging environment
* Professional with good organisational and planning skills.
* Good telephone communication and persuasive skills in applicable language, both written and verbal
* Committed team player.

What Oracle offers

* Considerable investment in employees and their career development (including intensive Oracle Technology Foundation IT Training course, product, sales and personal skills development training)
* Challenging, dynamic and fun working environment
* Competitive, Performance related salary
* Excellent benefits
* Career opportunities.

So if you have a passion for Technology and are hungry to drive your career forward to the next level with the World's largest Enterprise Technology company - Oracle Corporation, please contact Lorraine Walsh at Oracle Corporation to discuss further � lorraine.walsh@oracle.com / 00 353 1 8039452

As part of Oracle�s employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made. This will involve identity and employment verification, salary verification, professional references, education verification and professional qualifications and memberships (if applicable).

Please note that due to high volume of applications we are only able to contact candidates with the suitable skills and relevant experience.

Nordic Speaking Account Manager

Title: Nordic Speaking Account Manager
Salary: Excellent
Location: Cork - South-West, Ireland
Languages: Danish, Finnish, Norwegian, Swedish
Posted: 3rd Feb 2012

Description:
Overview

The most admired companies in the world have one thing in common: they stand for something. The world can change, the market can change, their products can change--but their core beliefs remain the same. At Apple we've spent the last few years affirming the values we've always stood for: a passion for design and an unwavering belief in the power of human creativity. You can see it reflected in everything we do and even more so in our people.

If you are looking for an opportunity to work with great products, have direct contact with a broad base of customers then the CG&R Sales Executive position is for you. Apple is looking for experienced Account Managers who will serve as the first point of contact with our existing and prospective customers.

This position is responsible for managing and growing sales in EMEA.

The sales team will target Blue Chip companies, the Auto motive industry, Incentive companies, Publishing sector, Airline companies and vertical market franchises for bulk Product purchases. You will also be managing reward projects through catalogues and points systems.

Successful applicants will be responsible for the coordination and/or co-development of overall territory strategy and sales plans with an outside Account Executive.

This position will require both Inside and Outside activities and customer visits.

The successful candidate will be able to build on existing relationships in order to harvest existing run rate activity while also being able to negotiate and close Pan-European deals from seed to sale.

Multilingual Senior Inside Account Managers @ Oracle Corporation - Based Dublin, Ireland

Title: Multilingual Senior Inside Account Managers @ Oracle Corporation - Based Dublin, Ireland
Salary: Not disclosed
Location: Dublin - Dublin Region, Ireland
Languages: Danish, Dutch, Finnish, German, Norwegian, Portuguese, Spanish, Swedish, Flemish
Posted: 3rd Feb 2012

Description:
ORACLE CORPORATION is the world's largest enterprise software company and the industry's leading database company. Since 1977, Oracle has provided technology, applications, and services that bring companies the most up-to-date and accurate information possible. www.oracle.com

DRIVE YOUR SALES CAREER TO THE NEXT LEVEL

Oracle Corporation wishes to hire Multilingual Senior Inside Account Managers for it's EMEA sales operation based in Dublin, Ireland.

The successful candidate will sell Oracle solutions to new and existing clients in territories in EMEA.

This exciting new opportunity is based in Oracle's EMEA sales operation in Dublin, Ireland.

Role/ Responsibilities
� Existing Account Management working with some of the largest and most technologically advanced companies in the world.
� New Account development - identifying prospective customer needs and developing innovative solutions to satisfy their requirements.
� Working with and developing relationships with Oracle Alliance and Channel Partners to drive revenue and maximise customer service.
� Lead generation through Product and Country Specific Marketing campaigns.
� Working as part of an Internal Sales team each salesperson will be allocated to work within a sales territory / industry sector
� Work with field sales force and resellers to plan and implement direct sales campaigns.

Qualifications
� Fluency in English and ONE of the following languages: German, Dutch, Norwegian, Swedish, Flemish, Finnish, Portuguese, Spanish or Danish
� Third level education or equivalent experience.
� Proven track record of success in a sales function in an IT environment
� Clear understanding of the sales cycle
� Self motivated to continuously expand personal professional knowledge.
� Ability to work in a high pressure, fast moving and challenging environment

WHAT WE OFFER
- Considerable investment in employees and their career development (including intensive Foundation Training course, IT, product, sales and personal skills development training)
- Challenging, dynamic and fun working environment
- Competitive, performance related salary
- Excellent Benefits Package: Private Pension Plan, Private Health Insurance, Relocation package ( if applicable )

Please note that due to high volume of applications we are only able to contact candidates with the suitable skills and relevant experience.

ORACLE BUSINESS DEVELOPMENT CONSULTANT - NORDICS MARKETS - Based Dublin, Ireland

Title: ORACLE BUSINESS DEVELOPMENT CONSULTANT - NORDICS MARKETS - Based Dublin, Ireland
Salary: Negotiable
Location: Dublin - Dublin Region, Ireland
Languages: English, Danish, Finnish, Norwegian, Swedish
Posted: 3rd Feb 2012

Description:
OracleDirect is our sales operations centre representing 25 countries across Europe, the Middle East and Africa. In a truly multicultural environment, 350 talented professionals from throughout Europe interact in 20 different languages with current and future Oracle customers using latest Internet technologies. The Business Development Consultant will be responsible for generating new business through outbound calling to sell Oracle Technology Solutions to new and existing customers across the enterprise and mid-market spaces. This role requires a high level of motivation as well as strong sales skills. The successful Business Development Consultant is offered excellent career progression after a period of continuous target achievement, learning and development.

Responsibilities :

- Demand generation through outbound calls (Activities associated with outbound calling include pre-call account investigation, account mapping, contact identification, pains / needs discovery, and solution matching)
- Identify new sales opportunities and create a business pipeline - Pipeline creation should consistently meet or exceed agreed targets
- Contribute individually to the Team targets, achieving a high level of customer satisfaction and quality lead generation
- Demonstrate a professional customer centric approach during all customer interactions. Qualify customer enquiries and conversations through Instant chat, emails, inbound and outbound campaigns

Personal skills and qualifications:

- Excellent verbal and written communication skills essential
- Fluency in English and or - Swedish, Norwegian, Danish, Finnish (+ strong business English) is required
- Bachelor Degree in Business or IT related discipline is preferred (Alternatively, 2 years min of relevant commercial experienced is required)
- High level of energy, drive, enthusiasm and commitment Previous experience in Outbound Sales or Lead Generation role is an advantage
- Ability to self-manage, with strong organizational and planning skills Self- motivated to continuously expand personal and professional knowledge
- Ability to work in a high pressured, fast moving and challenging environment with a strong desire to work in sales

What we offer:

This position is based in our Dublin office Competitive Salary and Flexible Benefits package tailored to suit your personal lifestyle. Excellent Training + Development including 3 week Intensive Foundation Course. Opportunity to work with some of the most talented individuals within the sales field. Access to our sports and social club, subsidised Restaurants and an onsite Gym!

As part of Oracle's employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made. This will involve identity and employment verification, salary verification, professional references, education verification and professional qualifications and memberships (if applicable).

Apply Online Directly: http://emeajobs.oracle.com/pls/webdep_www/wd_portal.show_job?p_web_site_id=582&p_web_page_id=77545

Please note that due to high volume of applications we are only able to contact candidates with the suitable skills and relevant experience.

CRM BUSINESS DEVELOPMENT CONSULTANT - NORDICS MARKETS - Based Dublin, Ireland

Title: CRM BUSINESS DEVELOPMENT CONSULTANT - NORDICS MARKETS - Based Dublin, Ireland
Salary: Negotiable
Location: Dublin - Dublin Region, Ireland
Languages: English, Danish, Finnish, Norwegian, Swedish
Posted: 3rd Feb 2012

Description:
OracleDirect is our sales operations centre representing 25 countries across Europe, the Middle East and Africa. In a truly multicultural environment, 350 talented professionals from throughout Europe interact in 20 different languages with current and future Oracle customers using latest Internet technologies. The CRM Business Development Consultant will be responsible for generating new business through outbound calling to sell CRM Solutions to new and existing customers across the enterprise and mid-market spaces. This role requires a high level of motivation as well as strong sales skills. The successful Business Development Consultant is offered excellent career progression after a period of continuous target achievement, learning and development.

RESPONSIBILITIES:

- Demand generation through outbound calls (Activities associated with outbound calling include pre-call account investigation, account mapping, contact identification, pains / needs discovery, and solution matching)
- Identify new sales opportunities and create a business pipeline - Pipeline creation should consistently meet or exceed agreed targets
- Contribute individually to the Team targets, achieving a high level of customer satisfaction and quality lead generation Demonstrate a professional customer centric approach during all customer interactions.

Personal skills and qualifications:

- High level of energy, drive, enthusiasm and commitment
- Ability to work in a high pressured, fast moving and challenging environment with a strong desire to work in sales
- Previous experience in Outbound Sales or Lead Generation role is an advantage
- Bachelor Degree in Business or IT related discipline is preferred (Alternatively, 2 years min of relevant commercial experienced is required)
- Ability to self-manage, with strong organizational and planning skills Self- motivated to continuously expand personal and professional knowledge
- Excellent verbal and written communication skills essential
- Fluency in English and Norwegian, Danish, Finnish or Swedish is required Keen interest in the IT industry.

What we offer:

This position is a permanent role, based in our Dublin office Competitive Salary and Flexible Benefits package tailored to suit your personal lifestyle. Excellent Training + Development including 3 week Intensive Foundation Course. Opportunity to work with some of the most talented individuals within the sales field. Access to our sports and social club, subsidised Restaurants and an onsite Gym!

As part of Oracle�s employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made. This will involve identity and employment verification, salary verification, professional references, education verification and professional qualifications and memberships (if applicable).

Please note that due to high volume of applications we are only able to contact candidates with the suitable skills and relevant experience.

Online Media Associate Program (Multiple Languages Available) - EU Headquarters

Title: Online Media Associate Program (Multiple Languages Available) - EU Headquarters
Salary: Excellent
Location: Ireland
Languages: Arabic, English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Russian, Spanish, Swedish, Czech, Hungarian, Ukrainian, Hebrew
Posted: 3rd Feb 2012

Description:
Online Media Associate Program (Multiple Languages Available) - EU Headquarters
This position is based in our EU Headquarters in Dublin, Ireland.
This position is available in the following languages: Arabic, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Italian, Norwegian, Russian, Spanish, Swedish and Ukrainian.
The area: SMB Sales and Operations
When our millions of advertisers and publishers are happy, so are we! As small business experts, we help get local entrepreneurs on the map, and deliver a beautifully simple, intuitive experience that enables customers to grow their businesses with us. By spotting and analyzing customer needs and trends, our innovative teams of strategists, account developers and customer support specialists work together on scalable solutions for each business, no matter its age or size.
The role: Online Media Associate Program (Multiple Languages Available)
Reach for new revenue-generating heights as a Sales Googler. Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing business grow. You leverage your entrepreneurial drive to target, educate and persuade new customers to embrace Google's latest advertising products and technologies. Using your influencing and relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, understand the details of individual campaigns and persistently explore and uncover the business needs of your key clients. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
Responsibilities:

* Provide outstanding customer focus, account management and sales or technical support to Google's advertisers, publishers and/or users.
* Secure new clients by presenting search marketing solutions, or create relevant advertising campaigns that maximise their ROI.
* Implement creative ways to drive account development at scale, improve our client relationships and increase revenue by up-selling and promoting other Google products.
* Provide strategic advice and help solve business or technical issues by working closely in a consultative role with key internal and external clients.

Minimum Qualifications:

* BA/BS degree (In lieu of degree, relevant skills or equivalent experience).

Preferred Qualifications:

* Master's degree.
* Previous experience or internships in sales, customer support, account management, marketing or consulting.
* Proven ability to manage multiple projects at a time while paying strict attention to detail.
* Demonstrated capacity to lead and/or motivate others around you.
* Strong computer application skills and interest in technology and the online world. For some more technical positions, experience in Search Engine Optimisation and technologies such as HTML, CSS, PHP JavaScript, SQL or Python.
* Excellent written and verbal communication skills in English and in the language you would support.

Nordic Speaking Customer Support Representative

Title: Nordic Speaking Customer Support Representative
Salary: Excellent
Location: Cork - South-West, Ireland
Languages: Danish, Finnish, Norwegian, Swedish
Posted: 3rd Feb 2012

Description:
Overview

As a Customer Support Representative, you are at the core of the customer�s experience. Based at Apple's EMEA headquarters in Cork, Ireland, the team will support European customers. The primary responsibility of the Customer Support Representative is to take inbound calls from customers and provide solutions to their queries. The majority of calls would be in regards to delivery and payment related post sales queries and the handling of these calls involve a lot of direct interaction with other internal departments such as the finance and logistics teams.

Responsibilities

� Searching Apple's internal systems for specific order details, eg, delivery information, payment details, address-verification etc.

� Navigating Apple and Apple carriers' websites for logistics information.

� Communicating with other Apple departments such as Logistics and Finance via Apple's internal tools to further investigate a customer issue.

� Detailed logging of all customer calls, written in English, in the relevant Apple database.

� Need to gain in-depth knowledge of AppleStore processes and policies, including knowing when to make exceptions to ensure customer satisfaction.

� Working with customers to answer their questions and help them place their order

� Advise customers on the features and benefits of our new and existing Apple products.

� Where necessary, making outbound calls to customers to keep them updated on their query.

� Pro-actively working on customer issues assigned via Apple�s internal systems, until a solution is found for the customer.

� All Customer Support Representative are expected to deal professionally and competently with all customers, representing Apple in a positive manner at all times, to ensure a world class customers service for AppleStore customers at all times.

Experience and Education

� 1-2 years customer service/sales, consumer retail, or contact centre experience essential.
� Proven experience of successfully working to targets in a pressurised environment.
� Personal Characteristics;
� Exceptional communication skills essential including excellent listening skills, and the ability to maintain composure to positively deal with and resolve challenging customer queries.
� Strong customer focus and proven problem-solving skills are essential.
� High standard of written & oral communications, both in Nordic Languages and in English.
� Great time management skills.

A NEW CAREER AT ORACLE - Oracle Business Development Consultant - (Nordic Markets) - Based Dublin, Ireland

Title: A NEW CAREER AT ORACLE - Oracle Business Development Consultant - (Nordic Markets) - Based Dublin, Ireland
Salary: Competitive
Location: Dublin - Dublin Region, Ireland
Languages: English, Danish, Finnish, Norwegian, Swedish
Posted: 3rd Feb 2012

Description:
OracleDirect is our sales operations centre representing 25 countries across Europe, the Middle East and Africa. In a truly multicultural environment, 350 talented professionals from throughout Europe interact in 20 different languages with current and future Oracle customers using latest Internet technologies.

The Business Development Consultant will be responsible for generating new business through outbound calling to sell Oracle Technology Solutions to new and existing customers across the enterprise and mid-market spaces.

This role requires a high level of motivation as well as strong sales skills. The successful Business Development Consultant is offered excellent career progression after a period of continuous target achievement, learning and development.

Responsibilities :
- Demand generation through outbound calls (Activities associated with outbound calling include pre-call account investigation, account mapping, contact identification, pains / needs discovery, and solution matching)
- Identify new sales opportunities and create a business pipeline - Pipeline creation should consistently meet or exceed agreed targets
- Contribute individually to the Team targets, achieving a high level of customer satisfaction and quality lead generation
- Demonstrate a professional customer centric approach during all customer interactions.
- Qualify customer enquiries and conversations through Instant chat, emails, inbound and outbound campaigns

Personal skills and qualifications:
- Excellent verbal and written communication skills essential
- Fluency in English and or - Swedish, Norwegian, Danish, Finnish (+ strong business English) is required
- Bachelor Degree in Business or IT related discipline is preferred (Alternatively, 2 years min of relevant commercial experienced is required)
- High level of energy, drive, enthusiasm and commitment
- Previous experience in Outbound Sales or Lead Generation role is an advantage
- Ability to self-manage, with strong organizational and planning skills
- Self- motivated to continuously expand personal and professional knowledge
- Ability to work in a high pressured, fast moving and challenging environment with a strong desire to work in sales

What we offer:
- This position is based in our Dublin office
- Competitive Salary and Flexible Benefits package tailored to suit your personal lifestyle.
- Excellent Training + Development including 3 week Intensive Foundation Course.
- Opportunity to work with some of the most talented individuals within the sales field.
- Access to our sports and social club, subsidised Restaurants and an onsite Gym!

Please note that due to high volume of applications we are only able to contact candidates with the suitable skills and relevant experience.

Online Media Associate Intern (Multiple Languages Available) - EU Headquarters

Title: Online Media Associate Intern (Multiple Languages Available) - EU Headquarters
Salary: Excellent
Location: Ireland
Languages: Arabic, English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Russian, Spanish, Swedish, Czech, Hungarian, Polish, Slovak, Ukrainian, Turkish
Posted: 3rd Feb 2012

Description:
Online Media Associate Intern (Multiple Languages Available) - EU Headquarters
This position is based in our EU Headquarters in Dublin, Ireland.
This position is available in the following languages: Arabic, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Norwegian, Polish, Portuguese, Russian, Slovak, Spanish, Swedish, Turkish and Ukrainian.
The area: Internship
Being an intern at Google means you will be a fully integrated member of our business team. You will receive ongoing mentorship and training, and will have a mentor assigned to you with whom you?ll work closely to identify project goals and professional development opportunities. In addition, you will participate in a structured program of educational and social activities to ensure you have a productive experience at Google that helps you grow both your personal and professional skills.
The role: Online Media Associate Intern (Multiple Languages Available)
The Online Media Associate Intern Programme is open to students from all academic disciplines with strong analytical skills to help Google clients and users get the most out of their advertising efforts and our products. With exceptional interpersonal skills, you are strongly interested in client service, project management, and communications. You are also a self-starter who brings a determined, solution-oriented attitude. Your specific responsibilities will depend on the product area, specific department, and on your skills and experience. Many intern roles within this programme do not require technical skills and they could include managing advertiser or publisher accounts, developing compelling advertising solutions for brand advertisers, improving access to relevant information for millions of internet users, analyzing large sets of data, or developing scalable support solutions for rapid-growth consumer products.
Your CV must be submitted in English indicating when you expect to complete your degree (mm/yy). On your CV, please indicate which start date and duration you prefer.
Start date and duration:
- Option 1: Summer Internship: Start date towards end of June for a duration of 10-12 weeks.
- Option 2: Long-term internship: Start date in January/February or June/July for a duration of 5-6 months.
Responsibilities:

* Provide outstanding customer service to Google's advertisers, publishers, users and/or internal clients.
* Manage and drive specific projects, present results and make recommendations.
* Identify customer problems and develop creative solutions.
* Work collaboratively with your team to improve account performance for new and existing markets/products.
* Identify opportunities to improve Google products, working with Product Management, Marketing, Engineering, and other cross-functional teams to test and implement improvements.

Minimum Qualifications:

* Students with a Bachelors/Masters degree in progress. To be eligible, students need to return to full-time education for at least 3 months after the internship. Priority given to applicants graduating late 2012 or during 2013.

Preferred Qualifications:

* Previous internships in account management, marketing, customer support, sales or consulting.
* Proven ability to manage multiple projects at a time while paying strict attention to detail.
* Strong computer application skills and interest in the Internet industry.
* Excellent written and verbal communication skills in English and in the language of the market you would support.
* Strong analytical skills.
* Demonstrated capacity to lead and motivate others around you.

Data Entry Internship - Danish, Finnish and Norwegian speakers

Title: Data Entry Internship - Danish, Finnish and Norwegian speakers
Salary: �128 per day
Location: Cork - South-West, Ireland
Languages: Danish, Finnish, Norwegian
Posted: 3rd Feb 2012

Description:
Danish, Finnish and Norwegian speakers - 3 month Internship

GlobeTech is looking to recruit a number of interns to join a growing team from across Europe. Interns are based in Cork, Ireland for a period of 3 months.

The role will involve basic data entry utilising a web browser.

Would suit graduates looking for a first role and wishing to build a career in IT or translation.

Skills required:
Native Level Danish, Finnish, Swedish or Norwegian speaker.
Good written and spoken English
3rd Level education

The package offered includes competitive salary, relocation costs & return flights to Cork, accommodation for the duration of the contract.

Revenue Operatins Analyst - Nordic

Title: Revenue Operatins Analyst - Nordic
Salary: DOE
Location: Cork - South-West, Ireland
Languages: English, Danish, Swedish
Posted: 3rd Feb 2012

Description:
JOB TITLE � GBS REVENUE OPERATIONS ANALYST

This position requires the candidate to speak fluent English and one other European language.

GENERAL SUMMARY
Reviews, manages, and reports all sales orders within assigned area. Provides support of other GBS Revenue Operations personnel, as well as product/system training for external groups. Attends all necessary meetings for related products and reviews/approves required documents necessary to meet revenue recognition guidelines. The GBS Revenue Operations Analyst is the primary contact for Field Sales, Operations, Finance and Manufacturing.

PRINCIPAL DUTIES AND RESPONSIBILITIES

� Reports to management weekly on backlog, pending deals, and work with management to resolve relationships.
� Works with Sales Allocations/Manufacturing to schedule and ship orders in line with customer requirements and EMC lead times.
� Reviews all orders and customer documentation to insure they are in accordance with SEC guidelines for revenue recognition. Develops action plan for "orders not booked" and works with sales organization to resolve issues.
� Reviews all orders (model # and/or part #'s) for completeness and accuracy to insure the orders are processed, manufactured, and shipped accordingly.

SKILLS
Ability to work independently.
Ability to work in a team environment.
Knowledge of job associated database/software/documentation.
Strong working knowledge of Microsoft Office products.
Communication skills.
Organizational skills.

Bilingual Executive Escalations Representative

Title: Bilingual Executive Escalations Representative
Salary: Competitive
Location: Cork - South-West, Ireland
Languages: Danish, French, German, Italian, Norwegian, Spanish, Swedish
Posted: 3rd Feb 2012

Description:
Job Summary

Responsible for damage control and customer service recovery, the AOS Executive Escalations Team responds to customer escalations from Apple�s Executive Team, Public Relations, Apple Legal, and Investor Relations. The team handles a wide range of complex problems, including the company�s most serious, sensitive and visible customer satisfaction issues.

Key Qualifications

� A passion for customer service
� Resourcefulness and flexibility
� Excellent written and verbal communication skills
� Advanced judgment, negotiation and problem solving skills
� Experience positioning sensitive and/or confidential issues
� Unparalleled attention to detail
� Ability to work with limited supervision
� Ability to work quickly and efficiently under deadline pressure
� Outstanding follow through and organizational ability

Description

� Additionally, the AOS Executive Escalations Team is responsible for daily Customer Satisfaction Survey analysis, coordinating outreach to distressed customers as warranted. This team communicates official positioning on company issues, develops creative solutions to complex customer problems, identifies and escalates opportunities for operational improvements.

� The Apple Online Store Executive Escalations Team are the essential link between customers and Apple�s Executive Team. The position requires the ability to communicate and interact cross-functionally with multiple levels of management.
� Experience leveraging functional expertise to create a phenomenal customer experience
� A proven track record of successfully leading multiple concurrent projects of medium (4-8 months) and large (8-12 months) scope

� Thinks of the Customer Experience first, then aligns technology as an enabler
� Makes a habit of using data and analysis to make decisions and influence others
� Demonstrated success in business process improvement/reengineering
� Drives change laterally across organizations using influence skills
� Exceptional communication and facilitation skills
� Demonstrated ability to negotiate agreements with multiple dependent stakeholders
� Thrives in ambiguous work environment
� Strong team player with a high degree of flexibility

Skills and Experience:

� Normally requires 2-3 years experience in an AOS Escalations or similar Tier 2 customer support environment with a strong working knowledge of AOS business processes, policies, and procedures.
� Demonstrated solid performance record
� Customer focus
* Fluent written and verbal language skills in English (required)
* Bilingual candidates: Fluent written and verbal language skills in French, German, Italian, Spanish or a Nordic language are preferred

Bilingual Inside Sales Manager

Title: Bilingual Inside Sales Manager
Salary: Excellent
Location: Cork - South-West, Ireland
Languages: Danish, Dutch, German, Norwegian, Swedish
Posted: 3rd Feb 2012

Description:
Overview

Seeking a high energy and success driven Team Manager to lead a team of Inside Sales Representatives. The Inside Sales Manager is a key position in managing the day-to-day operations of the Apple Store contact center. Provide leadership for sales professionals to ensure quota and revenue goals are met, and to extend the reach and depth of Apple, Inc.�s presence within new and existing accounts.

Coordinates work activities to achieve the volume expected to meet operational requirements. Recognizes and recommends operational improvements. Responsible for the day-to-day application of organizational policies and procedures. Key responsibility is to monitor, coach, and develop their Representatives to achieve daily, weekly, and monthly revenue targets in addition to providing best in class customer experience to our Business customers. Makes hiring decisions and conducts performance appraisals.

Delivers best in class customer experience to our customers through implementation of our Value Proposition and exceptional performance against C-Sat goals. Ensures quota and revenue goals are met or exceeded by each member of sales team. Assists each sales professional to develop specific sales plans to achieve order results.

Integral member of the SMB Sales management planning activities, as well as the SMB Organization planning activities; responsible for effective rollout and implementation of critical initiatives and success in key focus areas (e.g. Account Profiling, Event Code usage, Account Lead Generation.) Creates a learning environment within organization that fosters teamwork and open communication, and leads to continual improvement, best practice sharing, and problem solving for business and customer issues as they arise. Recruits, selects, trains, appraises performance, establishes performance standards of sales professionals.

Establishes, analyzes and effectively utilizes processes, data, reports, and programs to maximize order results, expand penetration in each account, and grow the overall value of the business. Drives sales negotiations with customers, and resolves issues in an efficient manner to maintain high customer satisfaction, while also ensuring timely order closure. Delivers results to senior and executive leaders and is comfortable delivering forecasts and commitments to senior level.

Skills and Attributes

Demonstrated prior experience in achieving and surpassing team goals in a contact center, preferably in a fast paced e-commerce environment. 5+ years of demonstrated sales management experience in a high volume sales call center with P&L exposure. Proven ability to lead and develop a team of customer facing representatives. Experience with forecasts and reporting, variable commission plans and employment law Demonstrated experience and success in a customer focused competitive environment German, Dutch or Nordic language capabilities are a bonus for this role.

Normally requires a BS/BA, a strong sales background including 5+ years of demonstrated sales management experience or equivalent. Position requires strong planning, organizational, communication, sales management and leadership skills.

Hardware Business Development Consultant � Nordic Region - Based Dublin, Ireland

Title: Hardware Business Development Consultant � Nordic Region - Based Dublin, Ireland
Salary: Not disclosed
Location: Dublin - Dublin Region, Ireland
Languages: Danish, Finnish, Norwegian, Swedish
Posted: 3rd Feb 2012

Description:
OracleDirect is our sales operations centre representing 25 countries across Europe, the Middle East and Africa. In a truly multicultural environment, 350 talented professionals from throughout Europe interact in 20 different languages with current and future Oracle customers using latest Internet technologies.

The Hardware Business Development Consultant will be responsible for generating new business through outbound calling to sell Oracle/Sun Hardware Solutions to new and existing customers across the enterprise and mid-market spaces.

This role requires a high level of motivation as well as strong sales skills. The successful Business Development Consultant is offered excellent career progression after a period of continuous target achievement, learning and development.

Responsibilities:
� Demand generation through outbound calls (Activities associated with outbound calling include pre-call account investigation, account mapping, contact identification, pains / needs discovery, and solution matching)
� Identify new sales opportunities and create a business pipeline - Pipeline creation should consistently meet or exceed agreed targets
� Contribute individually to the Team targets, achieving a high level of customer satisfaction and quality lead generation
� Demonstrate a professional customer centric approach during all customer interactions.
� Qualify customer enquiries and conversations through Instant chat, emails, inbound and outbound campaigns

Personal skills and qualifications:
� Excellent verbal and written communication skills essential
� Fluency in English (+ strong business English) is required
� Fluency in Swedish and Norwegian or Danish or Finnish
� Bachelor Degree in Business or IT related discipline is preferred (Alternatively, 2 years min of relevant commercial experienced is required)
� High level of energy, drive, enthusiasm and commitment
� Previous experience in Outbound Sales or Lead Generation role is an advantage
� Ability to self-manage, with strong organizational and planning skills
� Self- motivated to continuously expand personal and professional knowledge
� Ability to work in a high pressured, fast moving and challenging environment with a strong desire to work in sales
� Prior Hardware knowledge is an advantage.

What we offer:
� This position is a permanent role, based in our Dublin office
� Competitive Salary and Flexible Benefits package tailored to suit your personal lifestyle.
� Excellent Training + Development including 3 week Intensive Foundation Course.
� Opportunity to work with some of the most talented individuals within the sales field.
� Access to our sports and social club, subsidised Restaurants and an onsite Gym!

Please note that due to high volume of applications we are only able to contact candidates with the suitable skills and relevant experience.