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Tech Support Engineer German

Title: Tech Support Engineer German
Salary: Negotiable
Location: Dublin - Dublin Region, Ireland
Languages: German, Hungarian, German
Posted: 5th Feb 2012

Description:

This position requires a candidate who feels confident when using web browsers and have some experience in an environment providing technical support and advice.

Are you looking for a job that challenges your Technical knowledge and that will offer you the opportunity to excellerate your career?

Sigmar has the solution for you and your career! Our client, based in Ireland, became world’s leading provider of business software by finding the right solutions for customers. What they can do with software, they can also do with your career!

Our client is looking for people who are very tecky, fluent in German, and who love to work in a challenging environment where you can control your own career path.

In order for you to get the best out of the job and your career, our client does look for experience in Technical Support and strong IT knowledge.

At Sigmar we help our client to find the right candidates; in return we need your help to make sure that your CV reflects your skills and your potentials.

Very technical and eager to learn more – Very Tech not a requirement. Just technical

Native in German – Fluent in German

Minimum of 6 months in Technical Support role

Experience in volume inbound/ outbound calls as well as IT ticket handling

IT knowledge is essential

This is a great company who believe in their driven employees and in return the company invests in you as a person by providing the tools to become successful in your career. Moreover, they also offer great benefits and a competitive salary; it’s a permanent position and available to the right candidate from the start of 2012. It’s initially a contract position until the end of 2012 with a view to extension and a potential permanent role

At Sigmar we know how to support you in your recruitment search and will talk you through the entire process should you decide this is the job for you. If you submit your CV we’ll be in contact with feedback as soon as we can, we would like to meet as many potential candidates as possible so please ensure you have some time to meet us.

You’ll want to know more so please contact us with your CV at mmorrissey@sigmar.ie and we’ll be in touch. Check out our job pages on www.sigmar.ie for other positions you may wish to apply to and remember: Sigmar are the specialists so check out our other divisions…

Accountancy & Finance

Banking & HR

Technical and Engineering

Office Support

Sales & Marketing

Technical Services Analyst (Multiple Languages Available) - EU Headquarters

Title: Technical Services Analyst (Multiple Languages Available) - EU Headquarters
Salary: Excellent
Location: Ireland
Languages: Arabic, English, Bengali, Cantonese, Danish, Dutch, Finnish, French, German, Gujarati, Hindi, Italian, Japanese, Mandarin, Norwegian, Portuguese, Punjabi, Russian, Spanish, Swedish, Urdu, Flemish, Korean, Icelandic, Gaelic, Greek, Welsh, Other Languages, Malay, Thai, Vietnamese, Bulgarian, Croatian, Czech, Estonian, Catalan, Hungarian, Latvian, Lithuanian, Polish, Romanian, Serbian, Slovak, Ukrainian, Slovenian, Turkish, Afrikaans, Albanian, Indonesian, Kurdish, Macedonian, Swiss German, Luxembourgish, Hebrew, Persian, Farsi, Tamil, Cebuano, Filipino, Belarusian, Bosnian, Somali, Swahili, Yoruba, Armenian, Badini, Lingala, Tigrinya, Amharic, Azerbaijani, Balochi, Basque, Brahui, Chechen, Kashmiri, Kazakh, Nepali, Sign Language, Pothohari, Shona, Uzbek, Pashto, Sorani, Georgian, Dari, Irish, English, German, French, English (CA)
Posted: 5th Feb 2012

Description:
Technical Services Analyst (Multiple Languages Available) - EU Headquarters
This position is based in our EU Headquarters in Dublin, Ireland.
Positions are available in the following languages:French, German and Italian.
The area: Online Sales and Operations, DoubleClick, Media and Platforms Solutions
Media and Platforms Solutions (MPS) is enabling Google?s next $10 billion dollar business - display advertising. We partner with the world?s largest marketers, publishers, and agencies to grow their businesses through cutting edge technologies and marketing strategies. Our team consists of sharp, analytical minds and enjoys solving complex strategic, operational, and technical challenges for the world?s largest publishers and advertisers. As a member of the MPS team, you will help to push the boundaries of the online display industry.
The role: Technical Services Analyst
As a Technical Services Analyst, you will provide valuable technical support to Google's most strategic customers across the suite of DoubleClick Publisher products. These products include DFP Classic, DART Sales Manager, and DoubleClick for Publishers by Google.
You?ll need to be a great communicator, client focused, analytical, and ready to work with an incredibly motivated team. You will be responsible for liaising with departments such as Sales, Account Management, Product Management, Technical Consulting and Engineering to communicate on and resolve customer issues. The result should be a high level of customer satisfaction. You enjoy deep-diving into a product's details and want to become an expert on the products and the industry around them. You must have strong analytical capabilities and the ability to collaborate cross-functionally. You will be part of a high-energy team focused on publisher solutions, helping our clients succeed in leveraging our technology to drive growing their business.
Responsibilities:

* Work directly with strategic clients to provide technical and consultative service across all DoubleClick Publisher products.
* Build expertise in the core DFP adserver product, especially in video, one of our most exciting growth areas.
* Work with more senior personnel and the Escalation Management Team to effectively solve more complex technical issues and ensure a timely resolution to the customer.
* Partner with Sales, Consulting, and Product Management to provide a seamless support experience to our clients.

Minimum Qualifications:

* BA/BS degree. In lieu of degree, relevant skills or equivalent experience.
* Experience working in a client-facing technical customer support (help desk, call center) environment, preferably supporting Internet-based products.
* Technical experience in one or more of the following: Flash, ActionScript, DHTML, XML, JavaScript, HTML5.

Preferred Qualifications:

* Experience in online publishing and/or the online advertising and marketing industry.
* Fluency in English and French, German or Italian.

Select primary language
French
German
Italian
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CV/resume format: PDF (preferred), HTML, Word

German Customer Service

Title: German Customer Service
Salary: 25,000
Location: Dublin - Dublin Region, Ireland
Languages: German, Czech, Hungarian
Posted: 5th Feb 2012

Description:

Sigmar Recruitment is looking for the best Native level German speakers in Europe.
We are looking for candidates in all industries and backgrounds including the following:-

� Lead development
� Sales
� Account managers
� Technical Support
� Customer service

Our team of multilingual specialists is available to advise and guide you through every step of the application process.
Should be interested in progressing your career or seeking advice on moving to Ireland please contact Mike McGrath in confidence at mmcgrath@sigmar.ie

Advertising Operations Associate (Multiple Languages Available) - EU Headquarters

Title: Advertising Operations Associate (Multiple Languages Available) - EU Headquarters
Salary: Excellent
Location: Ireland
Languages: Arabic, English, Bengali, Cantonese, Danish, Dutch, Finnish, French, German, Gujarati, Hindi, Italian, Japanese, Mandarin, Norwegian, Portuguese, Punjabi, Russian, Spanish, Swedish, Urdu, Flemish, Korean, Icelandic, Gaelic, Greek, Welsh, Other Languages, Malay, Thai, Vietnamese, Bulgarian, Croatian, Czech, Estonian, Catalan, Hungarian, Latvian, Lithuanian, Polish, Romanian, Serbian, Slovak, Ukrainian, Slovenian, Turkish, Afrikaans, Albanian, Indonesian, Kurdish, Macedonian, Swiss German, Luxembourgish, Hebrew, Persian, Farsi, Tamil, Cebuano, Filipino, Belarusian, Bosnian, Somali, Swahili, Yoruba, Armenian, Badini, Lingala, Tigrinya, Amharic, Azerbaijani, Balochi, Basque, Brahui, Chechen, Kashmiri, Kazakh, Nepali, Sign Language, Pothohari, Shona, Uzbek, Pashto, Sorani, Georgian, Dari, Irish, English, German, French, English (CA)
Posted: 5th Feb 2012

Description:
Advertising Operations Associate (Multiple Languages Available) - EU Headquarters
This position is based in our EU Headquarters in Dublin, Ireland.
This position is available in the following languages: Arabic, Czech, Danish, Greek, Finnish, Hebrew, Hungarian, Lithuanian, Norwegian,Portuguese,Turkish andUkrainian.
The area: SMB Sales and Operations
When our millions of advertisers and publishers are happy, so are we! As small business experts, we help get local entrepreneurs on the map, and deliver a beautifully simple, intuitive experience that enables customers to grow their businesses with us. By spotting and analyzing customer needs and trends, our innovative teams of strategists, account developers and customer support specialists work together on scalable solutions for each business, no matter its age or size.
The role: Advertising Operations Associate
As an Advertising Operations Associate, you help the SMB Sales and Operations team better serve Google's worldwide user base for our AdWords product. This fast-paced sales and support team quickly identifies and resolves customer concerns and contributes to the growth of our programs. Your objective is to continue to hone your account management and relationship-building skills, supporting some of Google's top advertisers and agencies by providing the best possible service via phone, email, or chat. Your specific responsibilities could include managing advertiser accounts, developing compelling advertising solutions for brand advertisers, or developing scalable support solutions. You work within a diverse team with colleagues throughout Europe, sharing your advanced knowledge of Google products and advising your clients on the best strategy for them to achieve their desired results. Among your many attributes, you are a self-starter who is comfortable with a rapidly changing environment, and you have a strong desire to learn. You also bring experience in customer service, sales, marketing, or consulting.
Your career development is as unique and varied as the Googlers we hire, and begins the minute you set foot in a Google office. Because we care about the long-term personal and professional growth of our Associates, we created the Online Media Associate Program (OMAP), a two-year, team-based developmental program for new hires. OMAP equips you with the business, marketing, analytical and leadership skills needed to be successful at Google, while helping you develop a strong-knit community of Googlers across the business.
Responsibilities:

* Provide outstanding customer service and sales support to Google's advertisers, publishers, and/or users.
* Manage customer inquiries by phone, e-mail, and/or live chat.
* Collaborate with Specialists, Engineers, and Product team members on new feature development.
* Implement creative ways to improve our client relationships and increase revenue by upselling and promoting other Google products.
* Provide strategic advice and help solve technical issues by working closely in a consultative role with key clients.

Minimum Qualifications:

* BA/BS degree. In lieu of degree, relevant skills or equivalent experience.

Preferred Qualifications:

* Master's degree.
* Previous experience or internships in sales, customer support, account management, marketing or consulting.
* Proven ability to manage multiple projects at a time while paying strict attention to detail.
* Demonstrated capacity to lead and/or motivate others around you.
* Excellent written and verbal communication skills in English and in the language you would support.

EEA work authorisation is required for roles supporting EEA markets.

Select primary language
Arabic
Czech
Danish
Finnish
Greek
Hebrew
Hungarian
Lithuanian
Norwegian
Portuguese
Turkish
Ukrainian
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CV/resume format: PDF (preferred), HTML, Word

Account Manager (Hungarian), Online Partnerships Group - EU Headquarters

Title: Account Manager (Hungarian), Online Partnerships Group - EU Headquarters
Salary: Excellent
Location: Ireland
Languages: Hungarian
Posted: 5th Feb 2012

Description:
Account Manager (Hungarian), Online Partnerships Group - EU Headquarters
Apply Now
This position is based in our EU Headquarters in Dublin, Ireland.
The area: Partnerships
There's always more information out there, and our Partnerships team works to get it. We develop relationships with a range of organizations, from content providers to publishers, and find ways for them to reach their audiences and manage their digital businesses. We find great content for our products, and we also work with partner sites to syndicate our own Google products. From negotiating agreements to solving technical problems for partners, we're in pursuit of gathering the world's information.
The role: Account Manager (Hungarian), Online Partnerships Group
The Online Partnership Group (OPG) grows Google's business with online publishers by helping them utilize tools from products such as AdSense and DoubleClick. Our team is made up of high-achieving specialists who work with partners in online advertising and e-commerce. We thrive in fast-paced, team-oriented and international environments. On this team you proactively identify, develop, support and maximize revenue opportunities from existing and new partners. In OPG, we strive to exceed partner expectations through building, supporting and maintaining long-term win-win relationships.
Responsibilities:

* Manage trusted relationships with clients and develop a thorough understanding of their business challenges.
* Leverage on this strategic partnership to add value to our publishers' business and hence grow their accounts.
* Think of creative ways to improve our relationships with our clients and grow client revenue.
* Persuade clients of the wider strategic opportunities in relation to Online Partnerships Group and Google.
* Improve clients' Online business performance and revenue generation

Minimum Qualifications:

* BA/BS degree (In lieu of degree, relevant skills or equivalent experience).

Preferred Qualifications:

* Significant and relevant experience of consultative sales and account management (media sales a plus but not essential).
* Detail oriented with the ability to prioritise, plan, and organize the sales activity.
* Self-starter, self-motivated, and capable of seeking additional selling opportunities.

Apply Now

CV/resume format: PDF (preferred), HTML, Word

Search Quality Associate (Multiple Languages Available) - EU Headquarters

Title: Search Quality Associate (Multiple Languages Available) - EU Headquarters
Salary: Excellent
Location: Ireland
Languages: Arabic, English, Bengali, Cantonese, Danish, Dutch, Finnish, French, German, Gujarati, Hindi, Italian, Japanese, Mandarin, Norwegian, Portuguese, Punjabi, Russian, Spanish, Swedish, Urdu, Flemish, Korean, Icelandic, Gaelic, Greek, Welsh, Other Languages, Malay, Thai, Vietnamese, Bulgarian, Croatian, Czech, Estonian, Catalan, Hungarian, Latvian, Lithuanian, Polish, Romanian, Serbian, Slovak, Ukrainian, Slovenian, Turkish, Afrikaans, Albanian, Indonesian, Kurdish, Macedonian, Swiss German, Luxembourgish, Hebrew, Persian, Farsi, Tamil, Cebuano, Filipino, Belarusian, Bosnian, Somali, Swahili, Yoruba, Armenian, Badini, Lingala, Tigrinya, Amharic, Azerbaijani, Balochi, Basque, Brahui, Chechen, Kashmiri, Kazakh, Nepali, Sign Language, Pothohari, Shona, Uzbek, Pashto, Sorani, Georgian, Dari, Irish, English, German, French, English (CA)
Posted: 5th Feb 2012

Description:
Search Quality Associate (Multiple Languages Available) - EU Headquarters
This position is based in our EU Headquarters in Dublin, Ireland.
Positions are available for fluent speakers of one or more of the following languages: Arabic, French, Portuguese, Spanish or Turkish.
The area: SMB Sales and Operations
When our millions of advertisers and publishers are happy, so are we! As small business experts, we help get local entrepreneurs on the map, and deliver a beautifully simple, intuitive experience that enables customers to grow their businesses with us. By spotting and analyzing customer needs and trends, our innovative teams of strategists, account developers and customer support specialists work together on scalable solutions for each business, no matter its age or size.
The role: Search Quality Associate
As a Search Quality Associate, you have the opportunity to make a significant and direct impact on the quality of Google?s search results through search quality evaluation. You will be working on the cutting edge of search and the forefront of the web ensuring quality information is provided to millions of internet users, and you will be expected to keep pace with constant change in a fast-paced work environment, bringing innovative ideas to improve access to relevant information on the web. You are a web-savvy individual who is a take-charge team player, as well as a quick learner and strongly interested in providing a better search experience for Google users.
Your career development is as unique and varied as the Googlers we hire, and begins the minute you set foot in a Google office. Because we care about the long-term personal and professional growth of our Associates, we created the Online Media Associate Program (OMAP), a two-year, team-based developmental program for new hires. OMAP equips you with the business, marketing, analytical and leadership skills needed to be successful at Google, while helping you develop a strong-knit community of Googlers across the business.
Responsibilities:

* Review assigned sites for quality and content.
* Improve the quality of Google?s search results by evaluating websites to identify areas of concern and interest.
* Cooperate with engineering teams to improve our search quality.
* Develop and share practices for search quality investigation and analysis.
* Investigate and analyze search quality issues in Google?s European indexes.

Requirements:

* BA/BS degree preferred with a strong academic record.
* Excellent web research and analytical skills.
* Relevant experience in an Internet company and with web research a plus.
* HTML experience or knowledge.
* Familiarity with internet infrastructure such as WHOIS info and the Domain Name Server (DNS) system of domains, understanding of Firewalls, IP addresses, and name servers a plus.
* Scripting or programming skills a plus.
* Fluency, written and spoken, required in English and the chosen language.

Select primary language
Arabic
French
Portuguese
Spanish
Turkish
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CV/resume format: PDF (preferred), HTML, Word

Online Media Associate Program (Multiple Languages Available) - EU Headquarters

Title: Online Media Associate Program (Multiple Languages Available) - EU Headquarters
Salary: Excellent
Location: Ireland
Languages: Arabic, English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Russian, Spanish, Swedish, Czech, Hungarian, Ukrainian, Hebrew
Posted: 3rd Feb 2012

Description:
Online Media Associate Program (Multiple Languages Available) - EU Headquarters
This position is based in our EU Headquarters in Dublin, Ireland.
This position is available in the following languages: Arabic, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Italian, Norwegian, Russian, Spanish, Swedish and Ukrainian.
The area: SMB Sales and Operations
When our millions of advertisers and publishers are happy, so are we! As small business experts, we help get local entrepreneurs on the map, and deliver a beautifully simple, intuitive experience that enables customers to grow their businesses with us. By spotting and analyzing customer needs and trends, our innovative teams of strategists, account developers and customer support specialists work together on scalable solutions for each business, no matter its age or size.
The role: Online Media Associate Program (Multiple Languages Available)
Reach for new revenue-generating heights as a Sales Googler. Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing business grow. You leverage your entrepreneurial drive to target, educate and persuade new customers to embrace Google's latest advertising products and technologies. Using your influencing and relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, understand the details of individual campaigns and persistently explore and uncover the business needs of your key clients. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
Responsibilities:

* Provide outstanding customer focus, account management and sales or technical support to Google's advertisers, publishers and/or users.
* Secure new clients by presenting search marketing solutions, or create relevant advertising campaigns that maximise their ROI.
* Implement creative ways to drive account development at scale, improve our client relationships and increase revenue by up-selling and promoting other Google products.
* Provide strategic advice and help solve business or technical issues by working closely in a consultative role with key internal and external clients.

Minimum Qualifications:

* BA/BS degree (In lieu of degree, relevant skills or equivalent experience).

Preferred Qualifications:

* Master's degree.
* Previous experience or internships in sales, customer support, account management, marketing or consulting.
* Proven ability to manage multiple projects at a time while paying strict attention to detail.
* Demonstrated capacity to lead and/or motivate others around you.
* Strong computer application skills and interest in technology and the online world. For some more technical positions, experience in Search Engine Optimisation and technologies such as HTML, CSS, PHP JavaScript, SQL or Python.
* Excellent written and verbal communication skills in English and in the language you would support.

� Tecky and looking for the opportunity to grow your career?

Title: � Tecky and looking for the opportunity to grow your career?
Salary: 24000
Location: Dublin - Dublin Region, Ireland
Languages: German, Czech, Hungarian
Posted: 3rd Feb 2012

Description:

� Tecky and looking for the opportunity to grow your career?

Are you a technical wiz??

Are you looking for a job that challenges your Technical knowledge and that will offer you the opportunity to excellerate your career?

Sigmar has the solution for you and your career! Our client, based in Ireland, became world�s leading provider of business software by finding the right solutions for customers. What they can do with software, they can also do with your career!

Our client is looking for people who are very tecky, fluent in German, and who love to work in a challenging environment where you can control your own career path.

In order for you to get the best out of the job and your career, our client does look for experience in Technical Support and strong IT knowledge.
At Sigmar we help our client to find the right candidates; in return we need your help to make sure that your CV reflects your skills and your potentials.

� Technical and eager to learn more?
� Fluent in German
� Minimum of 6 months in Technical Support role
� Experience in volume inbound/ outbound calls as well as IT ticket handling
� IT knowledge is essential

This is a great company who believe in their driven employees and in return the company invests in you as a person by providing the tools to become successful in your career. Moreover, they also offer great benefits and a competitive salary; it�s a permanent position and available to the right candidate from the start of 2012. It�s initially a contract position until the end of 2012 with a view to extension and a potential permanent role

At Sigmar we know how to support you in your recruitment search and will talk you through the entire process should you decide this is the job for you. If you submit your CV we�ll be in contact with feedback as soon as we can, we would like to meet as many potential candidates as possible so please ensure you have some time to meet us.

You�ll want to know more so please contact us with your CV at ntramper@sigmar.ie and we�ll be in touch.

Online Media Associate Intern (Multiple Languages Available) - EU Headquarters

Title: Online Media Associate Intern (Multiple Languages Available) - EU Headquarters
Salary: Excellent
Location: Ireland
Languages: Arabic, English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Russian, Spanish, Swedish, Czech, Hungarian, Polish, Slovak, Ukrainian, Turkish
Posted: 3rd Feb 2012

Description:
Online Media Associate Intern (Multiple Languages Available) - EU Headquarters
This position is based in our EU Headquarters in Dublin, Ireland.
This position is available in the following languages: Arabic, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Norwegian, Polish, Portuguese, Russian, Slovak, Spanish, Swedish, Turkish and Ukrainian.
The area: Internship
Being an intern at Google means you will be a fully integrated member of our business team. You will receive ongoing mentorship and training, and will have a mentor assigned to you with whom you?ll work closely to identify project goals and professional development opportunities. In addition, you will participate in a structured program of educational and social activities to ensure you have a productive experience at Google that helps you grow both your personal and professional skills.
The role: Online Media Associate Intern (Multiple Languages Available)
The Online Media Associate Intern Programme is open to students from all academic disciplines with strong analytical skills to help Google clients and users get the most out of their advertising efforts and our products. With exceptional interpersonal skills, you are strongly interested in client service, project management, and communications. You are also a self-starter who brings a determined, solution-oriented attitude. Your specific responsibilities will depend on the product area, specific department, and on your skills and experience. Many intern roles within this programme do not require technical skills and they could include managing advertiser or publisher accounts, developing compelling advertising solutions for brand advertisers, improving access to relevant information for millions of internet users, analyzing large sets of data, or developing scalable support solutions for rapid-growth consumer products.
Your CV must be submitted in English indicating when you expect to complete your degree (mm/yy). On your CV, please indicate which start date and duration you prefer.
Start date and duration:
- Option 1: Summer Internship: Start date towards end of June for a duration of 10-12 weeks.
- Option 2: Long-term internship: Start date in January/February or June/July for a duration of 5-6 months.
Responsibilities:

* Provide outstanding customer service to Google's advertisers, publishers, users and/or internal clients.
* Manage and drive specific projects, present results and make recommendations.
* Identify customer problems and develop creative solutions.
* Work collaboratively with your team to improve account performance for new and existing markets/products.
* Identify opportunities to improve Google products, working with Product Management, Marketing, Engineering, and other cross-functional teams to test and implement improvements.

Minimum Qualifications:

* Students with a Bachelors/Masters degree in progress. To be eligible, students need to return to full-time education for at least 3 months after the internship. Priority given to applicants graduating late 2012 or during 2013.

Preferred Qualifications:

* Previous internships in account management, marketing, customer support, sales or consulting.
* Proven ability to manage multiple projects at a time while paying strict attention to detail.
* Strong computer application skills and interest in the Internet industry.
* Excellent written and verbal communication skills in English and in the language of the market you would support.
* Strong analytical skills.
* Demonstrated capacity to lead and motivate others around you.

Hardware Business Development Consultant � EE + CIS Region - Based Dublin, Ireland

Title: Hardware Business Development Consultant � EE + CIS Region - Based Dublin, Ireland
Salary: Undisclosed
Location: Dublin - Dublin Region, Ireland
Languages: Russian, Czech, Hungarian, Polish, Slovak
Posted: 3rd Feb 2012

Description:
OracleDirect is our sales operations centre representing 25 countries across Europe, the Middle East and Africa. In a truly multicultural environment, 350 talented professionals from throughout Europe interact in 20 different languages with current and future Oracle customers using latest Internet technologies.

The Hardware Business Development Consultant will be responsible for generating new business through outbound calling to sell Oracle/Sun Hardware Solutions to new and existing customers across the enterprise and mid-market spaces.

This role requires a high level of motivation as well as strong sales skills. The successful Business Development Consultant is offered excellent career progression after a period of continuous target achievement, learning and development.

Responsibilities
� Demand generation through outbound calls (Activities associated with outbound calling include pre-call account investigation, account mapping, contact identification, pains / needs discovery, and solution matching)
� Identify new sales opportunities and create a business pipeline - Pipeline creation should consistently meet or exceed agreed targets
� Contribute individually to the Team targets, achieving a high level of customer satisfaction and quality lead generation
� Demonstrate a professional customer centric approach during all customer interactions.
� Qualify customer enquiries and conversations through Instant chat, emails, inbound and outbound campaigns

Personal skills and qualifications
� Excellent verbal and written communication skills essential
� Fluency in English (+ strong business English) is required
� Fluency in Polish /Russian /Hungarian /Czech or Slovakian is essential
� Bachelor Degree in Business or IT related discipline is preferred (Alternatively, 2 years min of relevant commercial experienced is required)
� High level of energy, drive, enthusiasm and commitment
� Previous experience in Outbound Sales or Lead Generation role is an advantage
� Ability to self-manage, with strong organizational and planning skills
� Self- motivated to continuously expand personal and professional knowledge
� Ability to work in a high pressured, fast moving and challenging environment with a strong desire to work in sales
� Prior Hardware knowledge is an advantage.

What we offer
� This position is a permanent role, based in our Dublin office
� Competitive Salary and Flexible Benefits package tailored to suit your personal lifestyle.
� Excellent Training + Development including 3 week Intensive Foundation Course.
� Opportunity to work with some of the most talented individuals within the sales field.
� Access to our sports and social club, subsidised Restaurants and an onsite Gym!

To apply, connect with us and register your CV

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Is part of Oracle�s employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made. This will involve identity and employment verification, salary verification, professional references, education verification and professional qualifications and memberships (if applicable).

Please note that due to high volume of applications we are only able to contact candidates with the suitable skills and relevant experience.

License Management Consultant (Eastern European language + German)

Title: License Management Consultant (Eastern European language + German)
Salary: Competitive
Location: Dublin - Dublin Region, Ireland
Languages: English, German, Russian, Bulgarian, Estonian, Hungarian, Latvian, Lithuanian, Polish, Romanian, Serbian, Slovak, Ukrainian, Slovenian, Other Languages
Posted: 3rd Feb 2012

Description:
As a Sr. Partner License Management Consultant, your primary focus will be to review the reselling activities of Oracle Partners in accordance with our Business Practices and procedures and assess compliance of the distributed Oracle software. The role covers Partners in all EMEA countries.

Oracle License Management Services is (LMS) is a global team of licensing experts that provides objective license assessments to Oracle customers and partners. By providing advice, education, and tools to manage licenses, Oracle License management Services aims to ensure that customers and partners have license structures that meet their needs and optimize the use of their Oracle software assets.

The LMS Partner Team covers all Europe & Africa.

SCOPE:
� Reports to License Management Services (LMS) Partner Sr. Manager
� Works as part of the country and/or regional LMS team
� Works as part of an extended XLOB team with the business in order to establish a Business Plan and to achieve an agreed set of objectives for the Fiscal Year.
� Works to objectives set by LMS Sr. Manager
� Has no direct reports
� Works closely with different LOB�s

RESPONSIBILITIES:
� Conducting of complex business reviews of strategic Partner accounts in terms of reselling activities and internal usage of Oracle software according to Oracle Business Practices. Goal is to ensure that partner satisfaction is reached and that the agreed objectives with the business are met (i.e. quality, revenue and education).
� Working with the Channel and Sales organization to manage the review process and escalation based on agreed business plan.
� Position & execute LMS Services by working directly with partners and visiting them when necessary.
� To analyze license documentation & contracts, reconcile sales data, understand partner�s application and provide assessments if partner is compliant.
� To prepare license review report, present findings and explain business review reports to both Partners and Sales.
� To measure the usage of Oracle products/applications etc using the relevant analytical tools and license metrics.
� To act as the expert in Oracle License management and compliance to both internal and external parties.
� Reporting as required by the LMS Partner Manager and LMS Country Managers in a timely and accurate manner.
� Promote best practices for distribution of licenses by Partners.
� To set objectives on the Partner accounts together with the LMS Manager and the Channel Management Team.
� Maintaining an up to date knowledge and awareness of License Management issues internal and external to Oracle.
� Establish marketing needs and partner selection together with the LMS Partner Manager & Channel and execute as part of the Business Plan for the Fiscal Year.
ACCOUNTABILITIES:
� Research and analyze Oracle Partners within the designated account list
� Ownership of the license review process from initiation to completion working at all levels within the Partner and Oracle
� Own and drive the resolution of any issues as required
� Maintain an up-to-date knowledge of relevant Oracle products, practices and procedures
� Operate in line with Oracle�s processes and procedures
QUALIFICATIONS:
� 5 years + customer focused experience from within IT industry
� Experience with Oracle License Policies is key
� Commercial experience is an advantage
� Analytical skills and technical understanding is an advantage
� Familiarity with Oracle products and/or services is a requirement
� Ability to present to the company�s board
� Strong influencing and negotiating skills (internal & external)
� Building effective partner relationships & building trust.
� Opportunity management: spotting & creating opportunities.
� Result orientation.
� Strong communication skills both written and verbal.
� Team-working.
� Strong planning & Project management skills.
� Problem solving & decision making.
� Flexibility, responsiveness & change management oriented.
� Credibility.
� Fluency in English, Eastern European language and German is essential

Hungarian, Polish & Czech customer support, Dublin

Title: Hungarian, Polish & Czech customer support, Dublin
Salary: undisclosed
Location: Dublin - Dublin Region, Ireland
Languages: Czech, Hungarian, Polish
Posted: 27th Jan 2012

Description:
Company: Our client is renowned company in Europe and the States and they have set up their European headquarters in Dublin to service their new and emerging markets in Europe. In today`s demanding market they offer B2B service enhancing solutions to their clients and are doing this with great success.

Role: They currently have a vacancy for fluent trilingual Hungarian, Polish and Czech speakers with a fluency in English to work in their customer contact centre. In this role you will deal with customer enquiries via phone and email and ensure that all requests are met within set deadlines.

Skills: This role requires a fluent level the three following language Hungarian, Polish and Czech plus fluency in English. At least 1 year experience in a call centre is required and the ability to give an optimal B2B support. Furthermore you need to be able to work in a demanding environment and to have good communication skills.

Gain: This is a challenging role with a lot of variety. So if you are up for the challenge, able to start on short notice then apply now.

BeesWax Europe
00353 1 6854448
00495950071333
0031208083008

Customer Service Representative (Czech/Slovak required)

Title: Customer Service Representative (Czech/Slovak required)
Salary: 24 000 +
Location: Dublin - Dublin Region, Ireland
Languages: Czech, Hungarian, Slovak
Posted: 22nd Jan 2012

Description:
Position: Customer Service Representative (Czech/Slovak required)
Location: Cherrywood
Salary: Competitive with excellent benefits

Are you Covidien?

More than 42,000 employees worldwide are proud to serve as the driving force behind our growth, innovation and passion for lifesaving work. A leading provider of medical devices, supplies and pharmaceuticals, Covidien ensures that doctors and nurses have the products and solutions they need to create better patient outcomes every day.

Customer Service Centre

The Cherrywood Customer Service Centre (CSE) is a Global Business Unit within Covidien. CSE is the EMEA shared service centre for all customer transactions. It is a multi-national centre covering 16 markets with 21 different nationalities. Customer orders are received by phone, fax or email with over 4,000 orders received and processed on a daily basis with a weekly order value of $37 million.

Position Summary

Join Covidien as a Customer Service Representative and you�ll use your problem-solving abilities and excellent communication skills to guarantee quality service to customers around the globe. Working from our recently established European Services Centre in Dublin, you�ll manage queries and orders for a variety of international customers. In return, we�ll provide great training and development opportunities, as well as an excellent benefits package. It�s a unique opportunity to be part of a rapidly growing and multicultural centre and make sure that life-saving medical supplies get where they�re needed most.

Principle accountabilities
� Efficiently managing customer queries and orders
� Communicating effectively with customers
� Processing orders to high standards of quality
� Contributing to process improvements whenever possible

Skills & Qualifications

Minimum requirements:
� Fluent Czech and Slovak langauge skills
� Customer service experience (contact centre/call centre environment strongly preferred)
� A Leaving Certificate (or equivalent)

Preferred requirements:
� A university degree and knowledge of additional European languages will be advantageous (Hungarian strongly preferred)

Other skills:
� English language skills to business standard
� Strong communication and time management skills
� Excellent customer focus and drive for results

Click "Apply" today to be redirected to Covidien's career site to make your application online.

Covidien is an equal opportunities employer and welcomes applications from all sections of the community.