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Italian Client Service Representative

2010-03-16 00:00:00

Title: Italian Client Service Representative
Salary: Excellent
Location: Dublin - Ireland
Languages: Italian
Posted: 16th Mar 2010

Description:
Job Purpose:

� Ensure customer queries are answered in the most efficient way possible.

� Ensure incoming enquiries into the Dublin Service Centre are dealt with in an efficient and effective manner.

� Support and strengthen customer needs in an efficient, effective and professional manner and handle exceptional requests when required.

� Review and resolve problems relating to Funds Transfers by conducting necessary analyses and communicating resolution to the customer.

� Service specific customer enquiries accurately and in a timely manner in line with departmental standards

� Provide service and interact with colleagues in line with Citi values and policies.

Job Background/context:

(Where the position sits within the department/organization)

Citi� Global Transaction Services is a leading provider of cash management, trade, securities and fund services to financial institutions and corporate clients around the world. With a global network spanning 90+ countries, we are uniquely qualified to service clients with local and cross-border interests and provide integrated reporting and management.

Global Transaction Services (GTS) offers a broad range of cash management, treasury, trade, custody, clearing, fund administration, securities financing, depositary receipt, and agency and trust services. Our global platform is unique in the industry for its reach, interoperability and flexibility. It provides clients with timely, accurate information and dynamic, web-based tools to effectively manage their securities portfolios, financial positions, working capital and supply chain around the world. Combined with a worldwide network of dedicated and experienced transaction services professionals, Global Transaction Services is well suited to serve clients anywhere they do business.

The Cash Customer Service Department, a unit within Global Transaction Services, is the first point of contact for day-to-day enquiries for clients who hold bank accounts with Citi branches across EMEA. The Customer Service department receive new enquiries via phone or e-mail relating to general queries on accounts (statements, balances, interest conditions etc), missing payments, status updates on pending investigations, urgent payment monitoring etc. Customer Service works closely with other departments (processing & investigation units) to resolve issues for clients on a timely basis and to ensure that clients receive updates on their queries.

Key Responsibilities:

� Receive investigation/enquiry cases from customers, solve directly (quick-kills) or pass on to the investigations unit, keep customer informed of status and follow up on enquiries. Log all calls received in Pega Reach.
� Acknowledge, investigate and resolve all enquiries received from customers in a timely and professional manner.
� Inform customer of incoming funds and account balances where applicable.
� Co-ordinate and control special cash transactions where applicable
� Develop and maintain excellent customer contacts, supported by customer visits and calls if appropriate.
� Ensure that all resolutions and/or recommendations are effectively communicated to the customer.
� Communicate with third party banks and Citi Branches in order to resolve investigations that are common to both parties.
� Proactively inform customer about problems(system failures, market issues)
� Timely follow up on customer complaints
� Regular proactive review of customers payments and investigations ratios.
� Provide information on queries relating to interest and billing on customer accounts.
� Effectively liaise with other Customer Service teams and departments

Skills:
� Team player
� Adaptability
� Planning and Organising
� Analytical/Reasoning
� Communication/Interpersonal Skills
� Managing Client Relations � Not fully necessary but would be advantageous
� Self Motivated/Results Orientated
� Project Management - Not fully necessary but would be advantageous
� Leadership/Staff Management - Not fully necessary but would be advantageous

Bilingual Regional Inside Sales Manager � Emerging Markets

2010-03-13 00:00:00

Title: Bilingual Regional Inside Sales Manager � Emerging Markets
Salary: Excellent
Location: Cork - Ireland
Languages: Dutch, French, German, Italian, Spanish
Posted: 13th Mar 2010

Description:
About the Role:

Successfully motivate and manage the inside sales team within assigned region (typically 10-15 employee�s). Develop and mentor inside sales team to ensure individual growth, retention and target achievement.

Lead and implement with the team best sales practices with the customer and prospects for new and existing business.

Work with McAfee�s leading partners to equip and enable resellers to offer our solutions to the market place.

Primary Responsibilities:

� Exceed quarterly and annual revenue targets
� Build and maintain a constant/future revenue pipeline
� Maximize short term revenue
� Manage and develop the inside sales operation to effectively sell McAfee solutions and products
� Coach, train and motivate the inside sales team to ensure the consistent achievement of sales objectives in line with best practice
� Drive and overachieve performance metrics and daily call time statistics
� Produce regular accurate reports for management for forecasting and review
� Identify and resolve issues that impede the business relationship between McAfee and the customer to ensure business continuity by resolving issues that impact the business
� Keep up to date with McAfee programs, campaigns, pricing strategies and company procedures
� Keep knowledge up to date of the Security market and meet training targets to maintain a thorough understanding of McAfee products, process and promotions to provide the highest levels of sales support
� Responsible for recruiting top talent within the inside sales function
� Develop relationships within the channel
� Graduate or equivalent vocational experience

Experience:

� Inside sales management experience preferably in a technical sales outbound call environment or industry
� Proven experience of managing, motivating and developing people
� Fluent in English and one other European language
� Can give critical feedback in a positive manner
� Excellent problem solving and decision making abilities
� Knowledge of the security software or related software sales preferred
� Strong written and verbal communication skills
� Familiarity with various business applications (e.g., Siebel, Siebel Analytics) and Microsoft Office Suite.

Bilingual Regional Inside Sales Manager

2010-03-13 00:00:00

Title: Bilingual Regional Inside Sales Manager
Salary: Excellent
Location: Cork - Ireland
Languages: Dutch, French, German, Italian, Spanish
Posted: 13th Mar 2010

Description:
About the Role:

Successfully motivate and manage the inside sales team within assigned region (typically 10-15 employee�s). Develop and mentor inside sales team to ensure individual growth, retention and target achievement.

Lead and implement with the team best sales practices with the customer and prospects for new and existing business. Work with McAfee�s leading partners to equip and enable resellers to offer our solutions to the market place.

Primary Responsibilities:

� Exceed quarterly and annual revenue targets
� Build and maintain a constant/future revenue pipeline
� Maximize short term revenue
� Manage and develop the inside sales operation to effectively sell McAfee solutions and products
� Coach, train and motivate the inside sales team to ensure the consistent achievement of sales objectives in line with best practice
� Drive and overachieve performance metrics and daily call time statistics
� Produce regular accurate reports for management for forecasting and review
� Identify and resolve issues that impede the business relationship between McAfee and the customer to ensure business continuity by resolving issues that impact the business
� Keep up to date with McAfee programs, campaigns, pricing strategies and company procedures
� Keep knowledge up to date of the Security market and meet training targets to maintain a thorough understanding of McAfee products, process and promotions to provide the highest levels of sales support
� Responsible for recruiting top talent within the inside sales function
� Develop relationships within the channel
� Graduate or equivalent vocational experience

Experience:

� Inside sales management experience preferably in a technical sales outbound call environment or industry
� Proven experience of managing, motivating and developing people
� Fluent in English and one other European language
� Can give critical feedback in a positive manner
� Excellent problem solving and decision making abilities
� Knowledge of the security software or related software sales preferred
� Strong written and verbal communication skills
� Familiarity with various business applications (e.g., Siebel, Siebel Analytics) and Microsoft Office Suite.

Order Management Specialist � Italian

2010-03-13 00:00:00

Title: Order Management Specialist � Italian
Salary: Excellent
Location: Cork - Ireland
Languages: English, Italian
Posted: 13th Mar 2010

Description:
Overview

The Apple Store Sales Support team for CG&R and Apple for Business are seeking a new Specialist to join the team. The role is to provide key support for Sales, Sales Support, Order Management, Distribution Planning and Logistics on daily operational issues and resolution of customer queries.

If you have attention to details, strong organisation skills and like to work in a challenging and information sensitive environment, we would like to hear from YOU!

The successful applicant would need to show their ability in identifying and solving issues but also working to tight deadlines. They will be ultimately not only be pro actively managing orders but also answering any queries from other departments that might arise once the order has been placed. The ideal candidate will have experience working in a fast-paced e-commerce environment.

Responsibilities

� Initiating corrective action on the orders
� Liaising and Supporting the Sales, After Sales, Planning Departments, hubs on daily operational issues
� Requesting or generating contact to customer where needed (i.e. order delayed or product change)
� Processing of customer related queries concerning payments, refunds, VAT related changes, amending and re-printing invoices, raising credit/debit memos and reconciliation.

Experience and Education

� Qualification in Business/Finance a distinct advantage
� Strong communication skills, team player, customer focused and maintain a professional attitude
� Relevant/similar experience and fluency in at least one foreign language is a distinct advantage
� Ability to work in an information sensitive environment
� Team player and ability to work in a changing challenging environment.
� Excellent telephone manner, interpersonal and communication skills
� Highly motivated and organised with the ability to work to tight deadlines.
� Ability to use discretion and work on own initiative
� Very good accuracy and attention to detail
� As this job is direct relation to order volume flexibility is required and will occasionally involve weekend work.
� Knowledge of SAP and MS Excel

Bilingual Retail Payroll Specialist

2010-03-13 00:00:00

Title: Bilingual Retail Payroll Specialist
Salary: Excellent
Location: Cork - Ireland
Languages: Dutch, French, German, Italian, Spanish
Posted: 13th Mar 2010

Description:
Responsibilities:

� Full responsibility for the input to ADP for monthly payroll of salaried and hourly paid employees.
� Ensuring that interfaces from Merlin and Time & Attendance systems have processed correctly and that any failures of the files are corrected and resubmitted
� Manual upload of employee personal tax and social insurance information to the ADP system
� Receipt of documentation from UK employees and filing and maintenance of same for payroll records and for audit purposes
� Dealing with the UK authorities to ensure Apple are fully compliant in all responsibilities
� Fully responsible for checking of trial and final payroll outputs which includes:-
- Payslips,
- Gross to net reports,
- Weekly and monthly costing and deduction reports plus the reconciliation of same.
- Transmission of funds for electronic bank transfer to make payments to employees & to authorities or third parties.
- Issuing documentation for leavers in a timely fashion.
- Month end reporting and posting of payroll to SAP general ledger.
- Dealing with queries from employees, Hr, Supervisors, managers and the local government offices.
- Recording and reporting of clocking hours and holiday balances.
- Retention of all records in a proper manner.
- Implementing and maintaining controls over all documentation and processes in line with SOX requirements
- Processing payroll deduction payments i.e. Pension, Medical etc.,
- Processing payments to third parties etc.,
� Covering for other payroll functions where necessary
� Tax year end experience.

Desired Requirements:

� Must be capable of dealing with high volume and regular changes in volume.
� Good Organisation Skills.
� Excellent Communicator.
� Ability to meet tight deadlines.
� Excellent team player
� Fluency in another European language would be an advantage
� Experience of UK Payroll processes & statutory environment would be essential

Educational Requirements:

Minimum: Leaving Certificate examination (or equivalent) with Maths and Accounting or Business Studies

Desired: Qualified Payroll Specialist with local UK payroll knowledge

Bilingual People Fair � Dublin

2010-03-16 00:00:00

Title: Bilingual People Fair � Dublin
Salary: Excellent
Location: Dublin - Ireland
Languages: Arabic, Cantonese, Danish, Dutch, Finnish, German, Italian, Japanese, Norwegian, Portuguese, Russian, Spanish, Swedish, Flemish, Czech, Lithuanian, Romanian, Swiss German
Posted: 16th Mar 2010

Description:
Bilingual People Fair � Dublin

Language Recruitment and Expat Fair, The Guinness Storehouse, St James Gate, Dublin 8, Ireland 27th March 2010

Looking for a job using your language skills? Or Need expatriate advice?

Then come and join us at the Bilingual People Fair in Dublin, the largest and most exciting language jobs and Expat exhibition of its kind dedicated to multi-lingual recruitment.
If you are a bilingual or multi-lingual speaker and you are interested in finding a great job that meets your skills or need expatriate services or advice, this is a "must see" event!

Companies from across Europe will be exhibiting!

Why you should not miss the Bilingual People Fair ...

� No waiting on feedback
� No CV shortlisting
� No delays

This is your golden opportunity to meet the biggest Companies in Ireland and across Europe in a direct and face to face environment. They are only there to hear from you! These fairs are valuable for them to attract the best candidates and recruit the top talent in the marketplace so make sure you do not miss the chance.
We have a fantastic track record with our clients of providing them with exactly the sort of audience they are looking for. Whether you are an Expat looking for a particular service or a jobseeker looking to use your languages in a new position then this is the one time this year that we will be organising a Fair in Dublin, so make sure you don't miss it.

The Bilingual People Fair will target candidates seeking multi-lingual positions in sectors such as Customer Service, Shared Service & Finance, IT, Sales, Marketing and Translation attracting leading international companies.

Location and opening times
The Guinness Storehouse, St James Gate, Dublin 8
Sat. 27th March 2010 from 10.00 to 18.00

Claim your free ticket
If you would like to register for this FREE event please go to:

http://www.bilingualpeople.ie/get_ticket

We look forward to meeting you there!

Please feel free to pass the event details to friends who may be interested.

Multilingual IT Specialist and Multilingual Sales Specialist

2010-03-16 00:00:00

Title: Multilingual IT Specialist and Multilingual Sales Specialist
Salary: from 45.000 Eur to 100.000 Eur
Location: Ireland
Languages: German, Italian, Norwegian
Posted: 16th Mar 2010

Description:
Multilingual Opportunities in Republic of Ireland
Our Client seeks to fill a number of positions located in Republic of Ireland (Dublin, Cork, Galway).
The positions available are within the IT and Sales Department, covering various job roles at varying levels.
Candidates best suited for these roles are required to have a high level of education, from High School Diploma to PhD.
Some roles also require a fluency in another European language, other than English (ITALIAN, NORWEGIAN, FRENCH, GERMAN, FINNISH, SWEDISH, SWISSGERMAN, DANISH).

Job Roles available are listed below:

Information Developer
Business Intelligence Developer
Java Software Developer
Software Test Specialist
Research Scientist
Grad Technical Support Professional
Inside Brand Sales Specialist
Inside Brand Sales Specialist
NCCM SQA Engineer
Graduate Software Developer
Sales Specialist
MTS Telesales Rep
Sales Specialist
Internal Brand Sales Specialist
Systems & Technology Paltform Sales Specialist
Inside System z Software Sales Specialist
Inside Brand Sales Specialist
Category Sales Lead Development Rep
Services Sales Specialist
Researcher Exascale Stream Computing
Speciality Software Sales Rep
Lead Development Rep MM
COGNOS Renewals Sales Rep
Inside Sales Rep
Lead Development Rep
Speciality Software Sales Rep
Systems & Technology Platform Sales Specialist
Performance Analyst
Software Renewals Manager
Services Sales Specialist

Specific job descriptions are available on request to Carolina Marchesi at MARCHECA@uk.ibm.com.
Applications should be submitted via your HR Manager, who will forward your details and CV to Carolina Marchesi at Manpower Recruitment Department on your behalf.

German EMEA AP Supervisor - Based Cork, Ireland

2010-03-16 00:00:00

Title: German EMEA AP Supervisor - Based Cork, Ireland
Salary: Very Competitive Salary
Location: Cork - Ireland
Languages: French, German, Italian
Posted: 16th Mar 2010

Description:
A global market leader with International offices in Cork seeks to appoint an experienced EMEA AP Supervisor with fluent German to work within their International Shared Services Centre.

The successful candidate will have a minimum of 1-3 years EMEA AP supervisory experience, strong people management experience and speak Fluent German.

In the absence of German, fluent French, Italian, Spanish or Dutch will be considered
Reporting to the EMEA Accounts Payable Controller the following are the principle duties

� Supervising 16 Countries in EMEA and a Staff of 19 people, in a multi- lingual environment, with a high volume of activity.
� Supplier Requisition to Cheque Transaction Processing, involving Multi-Currency Invoice Processing
� Matching to PO/SSP Receipts and Payments, using a high-volume ERP system, and resolving discrepancy and approval issues.
� Supplier Statement Reconciliation and Adherence to Internal Control Process.
� Interaction with Suppliers, Purchasing, Banking and Corporate Personnel.
� Liaison on a day to day basis with the Operational Business, Purchasing/Receiving, Functional/FP&A, Treasury and Internal/External Auditor Personnel.
� Req-to-Chq Process System Enhancements and 6-Sigma / CI Process Improvements
� Improving the AP, T&E and Treasury processes, to be best of breed.

Requirements

� Fluent German essential or fluent French, Italian, Spanish or Dutch will be considered
� Financial/Analytical experience
� 1-3 years experience in a supervisory role within a progressive and challenging shared service environment is essential and this challenging role will entail all the areas of responsibility listed above.
� Knowledge of ERP financial and reporting systems
� Strong system skills
� Excellent interpersonal skills
� Sense of Urgency / Accountability / Attention to detail
� Experience in an analyitical role and undertaking a Professional Qualification would be an advantage but not essential .

Bilingual People Fair � Dublin

2010-03-16 00:00:00

Title: Bilingual People Fair � Dublin
Salary: Excellent
Location: Dublin - Ireland
Languages: Arabic, Cantonese, Danish, Dutch, Finnish, French, German, Italian, Japanese, Norwegian, Portuguese, Russian, Spanish, Swedish, Flemish, Czech, Hungarian, Romanian, Swiss German, Swahili
Posted: 16th Mar 2010

Description:
Bilingual People Fair � Dublin

Language Recruitment and Expat Fair, The Guinness Storehouse, St James Gate, Dublin 8, Ireland 27th March 2010

Looking for a job using your language skills? Or Need expatriate advice?

Then come and join us at the Bilingual People Fair in Dublin, the largest and most exciting language jobs and Expat exhibition of its kind dedicated to multi-lingual recruitment.
If you are a bilingual or multi-lingual speaker and you are interested in finding a great job that meets your skills or need expatriate services or advice, this is a "must see" event!

Companies from across Europe will be exhibiting!

Why you should not miss the Bilingual People Fair ...

� No waiting on feedback
� No CV shortlisting
� No delays

This is your golden opportunity to meet the biggest Companies in Ireland and across Europe in a direct and face to face environment. They are only there to hear from you! These fairs are valuable for them to attract the best candidates and recruit the top talent in the marketplace so make sure you do not miss the chance.
We have a fantastic track record with our clients of providing them with exactly the sort of audience they are looking for. Whether you are an Expat looking for a particular service or a jobseeker looking to use your languages in a new position then this is the one time this year that we will be organising a Fair in Dublin, so make sure you don't miss it.

The Bilingual People Fair will target candidates seeking multi-lingual positions in sectors such as Customer Service, Shared Service & Finance, IT, Sales, Marketing and Translation attracting leading international companies.

Location and opening times
The Guinness Storehouse, St James Gate, Dublin 8
Sat. 27th March 2010 from 10.00 to 18.00

Claim your free ticket
If you would like to register for this FREE event please go to:

http://www.bilingualpeople.ie/get_ticket

We look forward to meeting you there!

Please feel free to pass the event details to friends who may be interested.

Opportunities in Dublin Ireland, Apply NOW!!!

2010-03-15 00:00:00

Title: Opportunities in Dublin Ireland, Apply NOW!!!
Salary: �30,000
Location: Dublin - Ireland
Languages: Arabic, French, Italian
Posted: 15th Mar 2010

Description:
OPPORTUNITIES IN DUBLIN, IRELAND. APPLY NOW!!!!!

Are you a native French OR Turkish OR Dutch OR Arabic OR Italian speaker? YES NO

Do you have strong English? YES NO

Are you familiar with the internet and its tools? YES NO

Would you like to live in an exciting city such as Dublin, Ireland... Or even better, are you here already? YES NO

Do you want to work with the leading online search and technology company? YES NO

YES?

THEN WE WANT TO HEAR FROM YOU NOW!!!!!

Italian/French CS agents - Immediate start

2010-03-15 00:00:00

Title: Italian/French CS agents - Immediate start
Salary: €20000 - €23000 per annum + Excellent Benefits Package
Location: Dublin - Ireland
Languages: English, French, Italian
Posted: 15th Mar 2010

Description:
Our client, based in Dublin, is the global leader of documents related solutions products and services.

We are currently looking for Italian and French speakers to join their multi lingual team

Job purpose:

Customer Service agents are asked to support key customers accounts by providing relevant services on all queries.

Main Responsibilities:

• Be the primary contact for customer on all escalations
• Handle telephone calls/emails and deal with them promptly, efficiently and with empathy to ensure a positive experience for our customers
• Facilitate or escalate customer issues and complaints.
• Maintain accurate database information with software applications

Skills Required:

Excellent communication skills and telephone manner
Minimum of 6 months experience working in a contact centre environment, dealing with customers
Accurate, attention to detail
Fluency in English and Italian or French

If you are interested and have the relevant language requirements, please submit your application immediately.

"Adecco is an equal opportunities employer"

GERMAN & ITALIAN SALES REPS WANTED URGENTLY

2010-03-12 00:00:00

Title: GERMAN & ITALIAN SALES REPS WANTED URGENTLY
Salary: €43000 per annum + OTE
Location: Dublin - Ireland
Languages: German, Italian
Posted: 12th Mar 2010

Description:
Want to further your sales career? Are you looking for an excellent opportunity? Want to be rewarded for your hard work? Are you DRIVEN to sell, MOTIVATED to succeed and speak GERMAN or ITALIAN?
We urgently need to fill a number of German and Italian Sales Executives vacancies.

The Company:
Our client is one of the largest and most profitable information technology and services employer in the world and one of the leading IT companies in Ireland.

The role:
Employees in this role are trained to specialise in one of the client’s products. They are deployed to specific opportunities where they apply their sales and product expertise in conjunction with Business Partners to be a key-player in the sales cycle. Responsibilities include matching solutions to customer requirements and selling offerings directly to customers or through Business Partners. They will develop and maintain expertise in a designated set of the clients’ offerings. They must possess a 'can-do' attitude, be competitive and develop appropriate winning sales strategies. Employees in this role will present the value of client solutions to all levels of customer management and drive product sales. They must be effective in teaming with other sales and technical sales resources to provide complete solutions to customer business requirements.

Skills required:
•Sales and technical expertise required to successfully conduct all phases of the sales cycle.
•Sales experience, preferably in an IT related discipline
•Fluent in German OR Italian and English
•Preferably hold a university degree in a business or IT related discipline
•Strong communication skills
•Excellent customer service skills

Your Rewards:
•Career building; Extensive IT and Sales training
•Competitive salary with substantial commission
•Educational assistance
•Canteen
•Social Club
•Gym
•Share Purchase Scheme
•Employee Assistance Programme

An excellent opportunity to join the world leader in IT solutions and this is a very valuable step in your sales career. For full details or to apply, please contact Claudia Medina at 6717933, or simply email your CV.

Italian Finance or Banking graduate required

2010-03-12 00:00:00

Title: Italian Finance or Banking graduate required
Salary: �25000 - �35000 per annum
Location: Dublin - Ireland
Languages: Italian
Posted: 12th Mar 2010

Description:
Role: Italian Finance or Banking graduate required.

Overview: My client is one of the main banks in Italy. They deal with traditional banking activities to private banking clients and corporate banking clients with a special vocation for household accounts and SME�s. Due to continued growth in there Irish operation they are currently looking to recruit a native Italian speaker with a background in Finance & Banking. The ideal candidate would have an understanding of bonds, shares & funds with a strong emphasis on the Italian banking system. Candidates with experience in auditing will have a distinct advantage. The salary on offer will be based on experience.

Bilingual Inside Account Manager

2010-03-12 00:00:00

Title: Bilingual Inside Account Manager
Salary: Excellent
Location: Cork - Ireland
Languages: Danish, Dutch, French, German, Italian, Spanish, Swedish, Flemish, Swiss German
Posted: 12th Mar 2010

Description:
Our client is a US based multinational with over 5000 employees across the globe. Established over 20 years ago they have grown from strength to strength and now have a turnover of almost $2bn.

Currently experiencing growth they are looking to rapidly expand their sales team and are looking for experienced and passionate inside Account Managers with languages (All major European languages).

The Position

Based in Cork, Ireland, The Mid Market inside Account Manager will focus on proactively prospecting for new business opportunities, up-sell to existing customers (displacements and new product sales) and renewals. The account size will be between 50 and 1000 employees.

Working in line with Channel Account Managers (CAM) and channel partners to enhance the competence & focus associated with particular products & increase the market penetration of our client�s technologies to customers & partners whilst articulating the company products, corporate vision & work to develop effective sales processes to over achieve booking and revenue quota.

Primary Responsibilities

� Exceed quarterly and annual targets
� Build and maintain a constant/future revenue pipeline
� Maximize short term revenue
� Meet core call time metrics
� Submit accurate weekly forecasts
� Manage leads in a timely manner
� Engage with channel Partners and CAM�s to manage and close sales pipeline
� Create strong business relationships with prospects and existing customers
� Update and maintain customer database
� Recommend the most suitable solution according to the customer�s requirements our client�s solutions
� Provide a wider vision of our clients portfolio of consultancy and technical services
� Keep knowledge up to date of the market and meet training targets to maintain a thorough understanding of our clients products, process and promotions to provide the highest levels of sales support
� Work with marketing to drive campaigns into specific market segments

Experience

� Target orientated individual with demonstrable telephone sales experience dealing with B2B customers
� Fluent in English and one of the following German, French, Italian, Dutch, Swiss German, Swedish, Danish, Flemish, or Spanish
� Excellent negotiation, communication and customer service skills
� Strong work ethic and organizational skills
� IT sector experience in selling software solutions and/or products is highly desirable
� Graduate or equivalent vocational experience

FRENCH AND ITALIAN CLIENT SERVICES EXECUTIVE

2010-03-12 00:00:00

Title: FRENCH AND ITALIAN CLIENT SERVICES EXECUTIVE
Salary: See description
Location: Dublin - Ireland
Languages: Arabic, Italian
Posted: 12th Mar 2010

Description:
Our client is one of the biggest insurance companies in the world. As part of their important growing, we are looking for people who will integrate the team on a permanent basis as :

FRENCH AND ITALIAN CLIENT SERVICES EXECUTIVE

Main tasks :

- Assessing and processing claims within agreed timelines,
- Manage customer relations and ensure all paperwork is up to date,
- Make decisions within your authority limit.

Profile :

You will have at least a first experience working on administrative tasks. You will be both fluent in English and Arabic / English, French and Arabic / English, French and Italian.

Positions based in Dublin, Ireland. Attractive salary, great benefits.

If you are interested, please send your CV at jm@approachpeople.com .

Italian Customer Service Representative

2010-03-11 00:00:00

Title: Italian Customer Service Representative
Salary: €25000 per annum
Location: Dublin - Ireland
Languages: Italian
Posted: 11th Mar 2010

Description:
Company: Our client is a leading US Pharmaceutical company with operations in over 30 countries worldwide. They have 2 Shared Services Centres in Ireland and are supporting their internal and external customers from these centres.

Role: They are currently looking for dedicated and experienced Italian customer service coordinators for their multi-cultural contact centre. You will be responsible for many different tasks and can therefore develop the success of the company. You will be working with their Business Clients and ensure optimum customer service. Moreover you will be responsible for order management, complaint handling, billing and regular contact with suppliers. So this is a varied role that does not only include taking calls from customers!

Skills: Ideal candidates will have at least one year experience in a contact centre. You are a good communicator and have excellent writing skills. Furthermore you are able to act quickly and solve problems like they have never existed! A near native fluency in Italian, with excellent English is required for this role!

Gain: This is a great opportunity to join a growing company in Ireland. They will offer successful candidates an excellent salary, continuing education and career advancement. So if you are up for the challenge contact the Customer Service recruitment team in BeesWax Europe and take your career to the next level.

DX1713
Ireland: +353 1 2313100
Germany: +49 69 5007 1333
Netherlands: +31 202 015 444

Italian or French - Travel Customer Consultant

2010-03-11 00:00:00

Title: Italian or French - Travel Customer Consultant
Salary: €21000 - €23000 per annum + Benefits + Relocation
Location: Cork - Ireland
Languages: French, Italian, Spanish
Posted: 11th Mar 2010

Description:
Our client, specialised in holidays and vacations, is currently looking for:

An Italian speaker with fluent English and French/German or Spanish.
A French speaker with fluent English and Italian/German or Spanish.

Role purpose:

- Taking calls from customers and solving their accommodation and travel related queries.
- Be responsible for handling accommodation queries for customers and members during or prior to their vacation.
- Resolution of member queries and administrative duties
- Handle accommodation problems for members during or prior to their vacation
- Inform members of any changes in accommodation arrangements either by phone or letter
- Administration of compensatory payments where applicable
- Handling Check-in problems when required
- Report activity of the department on a daily and monthly basis.

Requirements:

• Fluency in Italian or French with high proficiency in English.
• Must speak a third language: Preferably German or Spanish.
• At least six months customer service experience

Compensation and benefits:

• Salary of €21,500 + commission + €1,270 for additional language (exclusive of English and Finnish).
• Relocation package: Flight(s) to Cork, 12 nights accommodation in a local Hotel, Per Diem of €13 for the first 30 days (paid out in a lump sum payment of €390 usually at the end of the 2nd week here once a bank account has been opened).
• On-site Gym
• Subsidised restaurant
• Extensive free parking
• 100% Health Insurance Cover
• Company Pension
• Discounted Travel Related Products

"Adecco is an equal opportunities employer"

French with fluent Italian, German or Spanish

2010-03-11 00:00:00

Title: French with fluent Italian, German or Spanish
Salary: on application
Location: Dublin - Ireland
Languages: English, French, German, Italian, Spanish
Posted: 11th Mar 2010

Description:
IBM Ireland based in Dublin 15, Ireland is currently seeking for French speakers with good level of English, as well as either Spanish, Italian or German fluency, to join their teams.

The role available is a customer service position which includes first line basic technical support duties � French Customer Relationship Management and Support.

Benefits include a small gym on site, doctor on site 2x a week, canteen and further training courses. Meet new friends through the sports and social club and have a great multicultural and international experience with world-famous IBM!

Please submit your CV today to ibm@manpower.ie - or call Kim for more info on 00353 1 645 5234.

Your new career awaits!

Italian Finance or Banking graduate required

2010-03-11 00:00:00

Title: Italian Finance or Banking graduate required
Salary: €25000 - €35000 per annum
Location: Dublin - Ireland
Languages: Italian
Posted: 11th Mar 2010

Description:
Role: Italian Finance or Banking graduate required.

Overview: My client is one of the main banks in Italy. They deal with traditional banking activities to private banking clients and corporate banking clients with a special vocation for household accounts and SME’s. Due to continued growth in there Irish operation they are currently looking to recruit a native Italian speaker with a background in Finance & Banking. The ideal candidate would have an understanding of bonds, shares & funds with a strong emphasis on the Italian banking system. Candidates with experience in auditing will have a distinct advantage. The salary on offer will be based on experience.

For more Information contact Jeff Kennedy on 01-8900190

Calling all Italian Speakers

2010-03-13 00:00:00

Title: Calling all Italian Speakers
Salary: €21000 - €25000 per annum
Location: Dublin - Ireland
Languages: Italian
Posted: 13th Mar 2010

Description:
Calling all Italian speakers!

Do you have a background in Accountancy/ Finance/ Banking?

Are you fluent in Italian?

Would you like to work in the IFSC?

My client has a strong Italian background. There core business is in the financial services sector. They are currently recruiting for skilled candidates with a background in Accountancy/Finance or Banking.

For more information contact Jeff Kennedy on 01-8900190