Your responsibilities will be:
Receive customer complaints (via email) to enable effective resolution in a timely manner;
Investigate the complaint, coordinate with other departments to identify best course of resolution;
Keep all involved parties on the status of the case;
Demonstrate sense of urgency;
Communication with local country business organization and other HP or partner business entities;
Provide administrative support to the local country organization;
Execute data quality checks to ensure consistency and accuracy of reporting.
If you are/have:
Fluency in Slovenian;
Good English (internal communication only);
Ability to work under pressure;
Proactivity; eagerness to learn and improve;
High level of planning and organizational skills;
Previous experience in customer facing environments would be considered of an advantage;
Experience in MS Office Products.
Join our team of upbeat professionals and support some of the most successful organizations on the planet! It is people just like YOU that make TTEC (formerly TeleTech) a great place to work at.
Click on the Apply Online button to let us know about you.
Please send your CV in English.
All documents will be treated in the strictest confidentiality.
Only short-listed candidates will be invited for an interview.