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German/Swedish Customer service - Online Betting Industry in BG

DK Global Recruitment

Name: DK Global Recruitment


English, German, Swedish
20-01-2018
Permanent
Code: 968DK 7034
Sofia City, Bulgaria, Sofia City
€15000 - €18000 per annum + Attractive salary + Relocation support

DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority.



Responsibilities

* Handling customers accounts
* Solving account problems and providing information via emails, telephone and on-line chat;
* Proactive communication with customers to increase customer retention and value.


Requirements

* Excellent German or Swedish- verbal and written.
* Excellent English - verbal and written.
* Sports knowledge is a MUST
* Previous working experience as a customer support representative is considered a big advantage
* Great communication skills, flexible and reliable
* Ability to work on shifts (including nights and weekends)
* Any other language is an advantage
* Good computer skills



Benefits

* Very good remuneration!
* Flight ticket provided
* Plenty of social benefits: additional health insurance, sport activities, food vouchers…
* Regular bonuses based on personal results.
* Trainings and certification programs.
* Formal review process twice a year.
* Opportunity to join a team of great professionals (like you).
* Dynamic and friendly work environment.
* Open and transparent communication.
* Team activities, (memorable) team buildings, Christmas party.
* Brand new office.



Why use Recruitment Agency

* You will be contacted within 30 min of your application
* You are given extra support in preparing for interviews
* You have a contact person who gives you all the details of the job
* You can ask for your application feedback anytime via email or phone
* You don't have to face the situation where company do not reply to you for days.
* All our services to job seekers are free of charge. We also offer bonus scheme to candidates.

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