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Technical Solutions Consultant with French and English

TELUS International Europe

Name: TELUS International Europe


English, French
19-01-2018
Permanent
Code: TSC
Sofia - Sofia City, Bulgaria, Sofia
competitive + relocation package

TELUS International Europe is a premium BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high quality services since 2004. The company has more than 6000 team members across seven delivery centers located in: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania), offices in Manchester and Cannock (England) as well as Dublin (Ireland). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages.

Have you ever dreamed of working for one of the biggest multinational technology companies?

Would you like to be part of the world of high technology and cutting edge solutions? If yes, then you are the right person for us!

We are now hiring for a new, super cool project…

Technical Solutions Consultant with French and English

Come and join #TheFeelGoodCompany

Your role:

To deliver outstanding client service and achieve great customer experience and satisfaction
To understand user needs and assist with general inquiries, product support and troubleshooting via phone, e-mail and chat
Tech-savvy and willing to gain and share knowledge

You are:

Fluent in French, and have a very good level of English
Person with strong analytical, problem solving and general troubleshooting skills
Team player and positive thinker
Passionate about learning and development

WE OFFER:

Stable job and career development opportunities
Competitive salary for the local market
Great relocation package: Airplane Tickets/ Transportation from Airport/
Up to one month Free Accommodation in a hotel
Special Discounts & Offers (Food vouchers, Multisports cards, etc.)
Additional health insurance
Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
Positive international working environment (Relax zones, PlayStation and billiard corners)
Continuous support and learning
Employee referral Bonuses
Supportive work-life balance policies
Employee Relations team to help new hires integrate in the local lifestyle and culture
We care about the well–being of our employees, invest in their development, encourage fun and team building initiatives
It sounds like the perfect job for YOU, SEND us your CV!

* Only candidates eligible to work in Europe will be contacted.

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