Back to search.Approach People - German Speaking Client Services Executive
| Employment Type: | Permanent |
| Location: | Dublin - Dublin Region, Ireland |
| Salary: | €26,000 plus bonus |
| Languages: | English, German |
Responsibilities of the Role:
• Responsible for servicing and maintaining a portfolio of enterprise accounts
• Resolving client queries and issues effectively, re: technical financial issues
• Managing large volume administrative workload
• Developing strong, co-operative relationships with clients
• Ensuring client retention through providing an excellent quality service
• Be commercially driven to achieve financial targets
Education & Experience
• Financial Services experience - dealing with external clients and resolving queries via phone or email
• Fluency in English and German (both oral and written)
• 3rd Level Qualification desirable
Skills:
• Client Focused – well used to interacting with clients to ensure issues are resolved to the clients satisfaction
• Commercially driven and astute with the ability to absorb technical financial information
• Experienced at dealing with large volume administration work
• Strong analytical and problem solving skills
• Results orientated and highly motivated with an ability to deliver to set targets and deadlines
• Excellent interpersonal, communication and organisational skills
• An excellent working knowledge of Lotus, Excel and Word
• Ability to work on own initiative (without supervision) with a friendly, flexible and adaptable approach
Salary for this position is €26,000 plus a performance related bonus of 30% of annual salary paid annually.
• Responsible for servicing and maintaining a portfolio of enterprise accounts
• Resolving client queries and issues effectively, re: technical financial issues
• Managing large volume administrative workload
• Developing strong, co-operative relationships with clients
• Ensuring client retention through providing an excellent quality service
• Be commercially driven to achieve financial targets
Education & Experience
• Financial Services experience - dealing with external clients and resolving queries via phone or email
• Fluency in English and German (both oral and written)
• 3rd Level Qualification desirable
Skills:
• Client Focused – well used to interacting with clients to ensure issues are resolved to the clients satisfaction
• Commercially driven and astute with the ability to absorb technical financial information
• Experienced at dealing with large volume administration work
• Strong analytical and problem solving skills
• Results orientated and highly motivated with an ability to deliver to set targets and deadlines
• Excellent interpersonal, communication and organisational skills
• An excellent working knowledge of Lotus, Excel and Word
• Ability to work on own initiative (without supervision) with a friendly, flexible and adaptable approach
Salary for this position is €26,000 plus a performance related bonus of 30% of annual salary paid annually.
Due to the nature of this position, the recruiter has requested to restrict applications by location. Only candidates in Europe (EEA) may apply.
