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Customer Support Specialist with Czech and English

TELUS International Europe

Name: TELUS International Europe

English, Czech
Code: Cz
Sofia - Sofia City, Bulgaria
competitive+relocation package

TELUS International Europe is a premium multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high quality services since 2004. The company has over 2,600 team members across seven delivery centers located in: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 30+ languages. TELUS International Europe is a proud member of the TELUS International family.

Your role:

To handle professionally incoming queries by customers via phone and/or email
To provide accurate, up to date information to the clients’ requests
To serve as a primary point of contact by thoroughly and efficiently gathering customer information
and fulfilling customer needs

Our expectations for You:

To be fluent in Czech
To have good level in English
To enjoy communication with people and resolve cases
To have friendly attitude and vivacious personality
To be self-motivated, target driven and outgoing person


Stable job
Competitive salary for the local market
Monthly performance Bonuses
Career development opportunities
Great relocation package: Airplane Tickets/ Transportation from Airport/
Up to one month Free Accommodation in a hotel
Meal tickets shall be granted monthly
International modern working environment
Special Discounts & Offers for all employees
Employee referral bonus
Positive environment – we care about the well–being of our employees, invest in their development, encourage fun and team building initiatives
Supportive work-life balance policies
Continuous assistance and learning
Employee Relations team to help new hires integrate in the local lifestyle and culture

If this opportunity sounds appealing to you, please send your CV!

* Only candidates eligible to work in Europe will be contacted.

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