Back to search.Step One Permanent Solutions - Multilingual Technical Support
| Employment Type: | Permanent |
| Location: | Ireland |
| Salary: | up to 23,500 |
| Languages: | German, Norwegian, Swedish |
Advertiser Details
- Name:Step One Permanent Solutions
- Posted:27-09-2010
- Code:LMC TECH SUPPORT
Technical support roles available in Dublin,do you speak Swedish Norwegian German French Spanish Italian or Dutch and have previous technical support experience, read on as this is an excellent opportunity for you to further your career !
Technical Support Professional - Multilingual Speakers
My client is a leading world wide provider of outsource technical support via the telephone, e-mail, fax and Internet to major corporations and leading hardware manufacturers, software publishers and online service providers throughout the United States and Europe.
They have 27 sites all over the world. Our multimedia support is done in 15 languages by more than 16,000 employees who, altogether, consist of 43 nationalities.
This company gives you the opportunity to:
- Join a leading international company in world wide technical support
- Broaden your technical skills by attending extracurricular training.
- Achieve advanced certification.
- Broaden your language skills by following various language courses.
- Broaden your horizon by working on various accounts and product teams, gaining work- and product experience. - Enjoy our extensive benefits package
Responsibilities:
Provide responsive and competent email and telephone support to customers in areas of product features, installation, use and usability for specified product(s). Manage all service contacts in a professional, knowledgeable and efficient manner through effective problem resolution.
Requirements:
- Computer literate, good Technical and troubleshooting skills
- Good knowledge of Microsoft Windows and Microsoft Office package
- Excellent Customer service skills
- Must have strong initiative, be positive and a quick learner.
- Ability to work independently and in a team environment when necessary.
- Excellent communication skills to include verbal, written and listening in one of the above languages & English
- Ability and willingness to solve problems and provide pre-sales support.
Additional benefits:
- Educational assistance
- Paid Holidays
- Pension
- Sports & Social Club
- Career progression
Please apply below with CV or send it directly to lorna @stepone.ie, for more information on the role call 0834399837
Technical Support Professional - Multilingual Speakers
My client is a leading world wide provider of outsource technical support via the telephone, e-mail, fax and Internet to major corporations and leading hardware manufacturers, software publishers and online service providers throughout the United States and Europe.
They have 27 sites all over the world. Our multimedia support is done in 15 languages by more than 16,000 employees who, altogether, consist of 43 nationalities.
This company gives you the opportunity to:
- Join a leading international company in world wide technical support
- Broaden your technical skills by attending extracurricular training.
- Achieve advanced certification.
- Broaden your language skills by following various language courses.
- Broaden your horizon by working on various accounts and product teams, gaining work- and product experience. - Enjoy our extensive benefits package
Responsibilities:
Provide responsive and competent email and telephone support to customers in areas of product features, installation, use and usability for specified product(s). Manage all service contacts in a professional, knowledgeable and efficient manner through effective problem resolution.
Requirements:
- Computer literate, good Technical and troubleshooting skills
- Good knowledge of Microsoft Windows and Microsoft Office package
- Excellent Customer service skills
- Must have strong initiative, be positive and a quick learner.
- Ability to work independently and in a team environment when necessary.
- Excellent communication skills to include verbal, written and listening in one of the above languages & English
- Ability and willingness to solve problems and provide pre-sales support.
Additional benefits:
- Educational assistance
- Paid Holidays
- Pension
- Sports & Social Club
- Career progression
Please apply below with CV or send it directly to lorna @stepone.ie, for more information on the role call 0834399837
You cannot apply for this job as it is no longer active.
