Back to search.Service Source Europe (Dublin) - Sales Support Administrator
| Employment Type: | Permanent |
| Location: | Dublin - Dublin Region, Ireland, South Dublin |
| Salary: | Competitive |
| Languages: | English |
Advertiser Details
- Name:Service Source Europe (Dublin)
- Posted:30-11-2010
- Code:TLJ SSA-03
ServiceSource leads the Service Performance Management industry. We increase services revenue for leading high-tech companies such as Adobe, AT&T, GE Healthcare, Motorola, and Sun Microsystems through our exclusive focus on service share.
We help our clients increase the number of customers they have service relationships with and grow the value of those relationships each year. Together, we deliver increased earnings, profits, and value to shareholders.
Headquartered in San Francisco, ServiceSource has five global service centers that serve technology customers in over 110 countries and 30+ languages. We’ve delivered more than $5 billion in services revenue to the technology industry and manage more than 400,000 customer relationships annually. Founded in 1999, ServiceSource continues to grow at an unparalleled rate.
We are private, profitable, and fully backed by a distinct group of individual and institutional investors led by General Atlantic and Benchmark Capital.
Role Description
The Sales Support Administrator will support a growing sales organization as part of his or her daily responsibilities.
Responsibilities
- Processing bookings and purchase orders in relevant Client/Internal Systems
- Tracking, calculating and updating sales & commission reports
- Generation of quotations for internal sales team
- Quotation follow-up internally
- Liaise with other internal departments regarding all sales related matters
- Providing full administrative support to the Sales Department
- Client and Internal Systems Data Integrity
- Populates weekly reports as required, with supervision.
- Data Comprehension and Analysis, ideally experience with CRM systems
- Monitoring of sales order backlog and taking appropriate actions to resolve issues
- Organising all Customer Purchase Order Receipt, logging & distribution
- Support of manager & Team Lead on reports and process circulation etc.
- General back-up support of team.
- Proactively undertaking qualitative data accuracy checks
Skills
- Attention to detail
- Ability to work on own initiative and manage busy workload
- Excellent administrative and Organisational skills
- Strong IT skills
- Data Comprehension and Analysis, ideally experience with CRM systems
- A good working knowledge of PC’s is essential.
- The ideal candidate will have excellent keyboard skills
- Excellent communication skills.
- Team players as well as being self motivated.
- An ability to work to deadlines
- Experienced and enthusiastic team player.
Compensation
ServiceSource offers an attractive competitive salary and benefits package.
We help our clients increase the number of customers they have service relationships with and grow the value of those relationships each year. Together, we deliver increased earnings, profits, and value to shareholders.
Headquartered in San Francisco, ServiceSource has five global service centers that serve technology customers in over 110 countries and 30+ languages. We’ve delivered more than $5 billion in services revenue to the technology industry and manage more than 400,000 customer relationships annually. Founded in 1999, ServiceSource continues to grow at an unparalleled rate.
We are private, profitable, and fully backed by a distinct group of individual and institutional investors led by General Atlantic and Benchmark Capital.
Role Description
The Sales Support Administrator will support a growing sales organization as part of his or her daily responsibilities.
Responsibilities
- Processing bookings and purchase orders in relevant Client/Internal Systems
- Tracking, calculating and updating sales & commission reports
- Generation of quotations for internal sales team
- Quotation follow-up internally
- Liaise with other internal departments regarding all sales related matters
- Providing full administrative support to the Sales Department
- Client and Internal Systems Data Integrity
- Populates weekly reports as required, with supervision.
- Data Comprehension and Analysis, ideally experience with CRM systems
- Monitoring of sales order backlog and taking appropriate actions to resolve issues
- Organising all Customer Purchase Order Receipt, logging & distribution
- Support of manager & Team Lead on reports and process circulation etc.
- General back-up support of team.
- Proactively undertaking qualitative data accuracy checks
Skills
- Attention to detail
- Ability to work on own initiative and manage busy workload
- Excellent administrative and Organisational skills
- Strong IT skills
- Data Comprehension and Analysis, ideally experience with CRM systems
- A good working knowledge of PC’s is essential.
- The ideal candidate will have excellent keyboard skills
- Excellent communication skills.
- Team players as well as being self motivated.
- An ability to work to deadlines
- Experienced and enthusiastic team player.
Compensation
ServiceSource offers an attractive competitive salary and benefits package.
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