Back to search.Adecco MarketREACH Multilingual - RUSSIAN Customer Service Representative
| Employment Type: | Permanent |
| Location: | Dublin - Dublin Region, Ireland |
| Salary: | €21 - €24 per annum + Company benefit |
| Languages: | French, Russian |
Advertiser Details
- Name:Adecco MarketREACH Multilingual
- Posted:10-09-2010
- Code:9197RU CS 01
Customer Services Representative with Russian
Our client is an international player in IT solutions with a dynamic network of people dedicated to providing innovative solutions across a broad range of business sectors.
We are currently looking for Russian - Customer Services Representatives to join their multilingual team.
Responsibilities & Objectives
Provide a high standard of customer service to all internal & external customers, by taking responsibility of all queries received through to resolution.
Ensure quick turnaround of order and query validation process for our data management team. (As per agreed service level).
Liaise with the data management team on a regular basis, ensuring all unclean orders are resolved in a timely manner and are returned to data management team for completion.
Liaising directly with the Sales, customers and other internal departments to resolve any outstanding issues and escalations
Successfully achieving objectives and targets as set by Supervisor/Manager.
Adherence at all times to Sarbanes Oxley documented procedures and compliance with audit requirements.
Responsible for tracking of all queries & driving continuous improvements to existing processes and procedures: identify re-occurring issues/queries with aim to resolve permanently through training, communication, system development work and solution solving skills.
May involve other administrative tasks as required and also project work involvement.
Candidate Specification
Highly Motivated and enthusiastic
Excellent communication skills
Reliable
An ability to multi-task and prioritise.
Career History
Having worked in a customer focused/team environment.
Experience Required
Minimum two years work experience.
Skill Set Required
Fluency in English and Russian
PC literate
Other European language desirable
Being able to demonstrate clear problem solving skills
Excellent knowledge of Microsoft Excel
This is a wonderful opportunity to join the world leader in IT solutions and will be a very valuable step in your career. For full details or to apply, please contact Eric Bonjour at +353 16 717 933, or simply email your CV.
Adecco Recruitment is a member of the National Recruitment Federation and an equal opportunities employer
Our client is an international player in IT solutions with a dynamic network of people dedicated to providing innovative solutions across a broad range of business sectors.
We are currently looking for Russian - Customer Services Representatives to join their multilingual team.
Responsibilities & Objectives
Provide a high standard of customer service to all internal & external customers, by taking responsibility of all queries received through to resolution.
Ensure quick turnaround of order and query validation process for our data management team. (As per agreed service level).
Liaise with the data management team on a regular basis, ensuring all unclean orders are resolved in a timely manner and are returned to data management team for completion.
Liaising directly with the Sales, customers and other internal departments to resolve any outstanding issues and escalations
Successfully achieving objectives and targets as set by Supervisor/Manager.
Adherence at all times to Sarbanes Oxley documented procedures and compliance with audit requirements.
Responsible for tracking of all queries & driving continuous improvements to existing processes and procedures: identify re-occurring issues/queries with aim to resolve permanently through training, communication, system development work and solution solving skills.
May involve other administrative tasks as required and also project work involvement.
Candidate Specification
Highly Motivated and enthusiastic
Excellent communication skills
Reliable
An ability to multi-task and prioritise.
Career History
Having worked in a customer focused/team environment.
Experience Required
Minimum two years work experience.
Skill Set Required
Fluency in English and Russian
PC literate
Other European language desirable
Being able to demonstrate clear problem solving skills
Excellent knowledge of Microsoft Excel
This is a wonderful opportunity to join the world leader in IT solutions and will be a very valuable step in your career. For full details or to apply, please contact Eric Bonjour at +353 16 717 933, or simply email your CV.
Adecco Recruitment is a member of the National Recruitment Federation and an equal opportunities employer
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