Back to search.Berkley Recruitment Group - Operations Supervisor with European Language
| Employment Type: | Permanent |
| Location: | Dublin - Dublin Region, Ireland, Ireland, Bulgaria or Sweden |
| Salary: | Negotiable |
| Languages: | English, Swedish, Bulgarian |
| Required Languages: | 2 |
Berkley Pharmaceutical and Life Sciences is currently recruiting an Operations Supervisor to be based in Ireland, Bulgaria or Sweden
This is an expanding company and the role will sit in a new European hub for Medical Communications working with a top Pharmaceutical organisation.
Role/Opportunity
• The Operations Supervisor is responsible for the day to day operations of the medical information/call center project team.
• Providing support to staff members so that contracted services are provided in accordance with client and company policies and procedures and within regulatory guidelines.
• Responsible for the training and supervision of medical information staff, including Medical Information Associates and/or Customer Assistance Specialists.
• An integral part of this supervision is the development, coaching, and mentoring of the consultants to ensure quality operations.
• Maintain client relationships
Skills/Experience
• BS in Pharmacy
• 4-5 years experience
• Some projects may allow for the following requirements; BSN or equivalent experience, RN license OR significant experience in the healthcare or pharmaceutical industry with responsibilities involving counselling or providing medical information.
Or equivalent combination of education, training and experience that provides the knowledge, skills and abilities to perform the job.
• Supervisory experience preferred
• Pharmacovigilance experience preferred
• Multi-lingual - proficient in English and at least one other required language
Berkley Pharmaceutical and Life Sciences is a specialist recruitment consultancy which recruits pharmaceutical, clinical and medical device professionals throughout Ireland, Asia, UK and Australia
This is an expanding company and the role will sit in a new European hub for Medical Communications working with a top Pharmaceutical organisation.
Role/Opportunity
• The Operations Supervisor is responsible for the day to day operations of the medical information/call center project team.
• Providing support to staff members so that contracted services are provided in accordance with client and company policies and procedures and within regulatory guidelines.
• Responsible for the training and supervision of medical information staff, including Medical Information Associates and/or Customer Assistance Specialists.
• An integral part of this supervision is the development, coaching, and mentoring of the consultants to ensure quality operations.
• Maintain client relationships
Skills/Experience
• BS in Pharmacy
• 4-5 years experience
• Some projects may allow for the following requirements; BSN or equivalent experience, RN license OR significant experience in the healthcare or pharmaceutical industry with responsibilities involving counselling or providing medical information.
Or equivalent combination of education, training and experience that provides the knowledge, skills and abilities to perform the job.
• Supervisory experience preferred
• Pharmacovigilance experience preferred
• Multi-lingual - proficient in English and at least one other required language
Berkley Pharmaceutical and Life Sciences is a specialist recruitment consultancy which recruits pharmaceutical, clinical and medical device professionals throughout Ireland, Asia, UK and Australia
You cannot apply for this job as it is no longer active.
