Back to search.Merrow Language Recruitment - Hebrew speaking HR Senior Advisor
| Employment Type: | Permanent |
| Location: | Dublin - Dublin Region, Ireland |
| Salary: | Up to £38K |
| Languages: | English, Hebrew |
Hebrew-speaking HR Senior Advisor
Ref: CG3482
Location: Dublin
Our client, a large international company is seeking to recruit a Hebrew-speaking HR Senior Advisor for their office based in Dublin
Job Role
Client-focused professional will be responsible for providing leadership, guidance and ongoing coaching to peer employees.
The role will also involve monitoring the performance of the team, providing updates, solutions and feedback. Additionally responsible for response and resolution of employee inquiries by utilizing knowledge management tools and by partnering with other professionals across the organization.
You will acts as an advocate for the employee and maintains a focus on evolving and improving the employee experience of HR policies, processes and programs.
You may be required to conduct ongoing research to resolve more complex issues. Throughout the day, works with employees and managers through a variety of contact channels (phone, email, fax and letter), manages center related projects and maintains employee records and data.
The Candidate
• 1 year experience in Human Resources and/or customer facing environment experience
• A demonstrable track record with coaching / mentoring or training people.
• Fluent Hebrew
• Strong customer service orientation
• An understanding of basic HR processes and policies is preferred
• Proactive and solution focused with an ability to deal with difficult interactions and swiftly resolve employee issues
• Ability to learn/acquire new knowledge related to basic HR processes and inquiries
• Ability to determine appropriate escalation when required
• Strong interpersonal and documentation skills
• Excellent listening and questioning skills
• Strong coaching/ mentoring skills
• Ability to use technology (including data entry into SAP) and multi-task
• Able to prioritize high volume workloads & frequent employee/client contact.
• Some experience or understanding on enabling technologies and how they work within a client-service environment.
• Attention to detail and high work standards in support of accurate, flawless delivery.
• Demonstrates the highest degree of integrity and discretion.
• Performance is evaluated against the ability to make judgment calls, the ability to make sound decisions, a desire to make decisions, displaying a heightened level of accountability, demonstrating a sense of responsibility, confidentiality and professionalism.
• Meets or exceeds all published standards measured on a periodic basis
• Thrives in a team environment, demonstrates a positive attitude, embodies the core values of eBay, Inc.
• Communicates appropriately with all levels of employees, managers, vendors and former employees.
• Maintain acceptable level of commitment which includes more than just showing up for work, more than just performing expectations, seeking out additional responsibilities (not OT), volunteering for special projects, identifying oneself as a go-to individual, flexibility with change and a passion for the product and company.
• Regular and predictable attendance is required.
• HS Diploma or EducatgEquivalent, BS/ BA Degree preferred
Salary: Up to £38K
To apply for this role, please email your CV to cvs@merrow.co.uk, or call: 0845 226 4748 for more information.
Merrow Language Recruitment is a specialist Language Recruitment Consultancy with over 40 years of experience in the field of multilingual recruitment. To view all our current vacancies please register on our website www.merrow.co.uk
Ref: CG3482
Location: Dublin
Our client, a large international company is seeking to recruit a Hebrew-speaking HR Senior Advisor for their office based in Dublin
Job Role
Client-focused professional will be responsible for providing leadership, guidance and ongoing coaching to peer employees.
The role will also involve monitoring the performance of the team, providing updates, solutions and feedback. Additionally responsible for response and resolution of employee inquiries by utilizing knowledge management tools and by partnering with other professionals across the organization.
You will acts as an advocate for the employee and maintains a focus on evolving and improving the employee experience of HR policies, processes and programs.
You may be required to conduct ongoing research to resolve more complex issues. Throughout the day, works with employees and managers through a variety of contact channels (phone, email, fax and letter), manages center related projects and maintains employee records and data.
The Candidate
• 1 year experience in Human Resources and/or customer facing environment experience
• A demonstrable track record with coaching / mentoring or training people.
• Fluent Hebrew
• Strong customer service orientation
• An understanding of basic HR processes and policies is preferred
• Proactive and solution focused with an ability to deal with difficult interactions and swiftly resolve employee issues
• Ability to learn/acquire new knowledge related to basic HR processes and inquiries
• Ability to determine appropriate escalation when required
• Strong interpersonal and documentation skills
• Excellent listening and questioning skills
• Strong coaching/ mentoring skills
• Ability to use technology (including data entry into SAP) and multi-task
• Able to prioritize high volume workloads & frequent employee/client contact.
• Some experience or understanding on enabling technologies and how they work within a client-service environment.
• Attention to detail and high work standards in support of accurate, flawless delivery.
• Demonstrates the highest degree of integrity and discretion.
• Performance is evaluated against the ability to make judgment calls, the ability to make sound decisions, a desire to make decisions, displaying a heightened level of accountability, demonstrating a sense of responsibility, confidentiality and professionalism.
• Meets or exceeds all published standards measured on a periodic basis
• Thrives in a team environment, demonstrates a positive attitude, embodies the core values of eBay, Inc.
• Communicates appropriately with all levels of employees, managers, vendors and former employees.
• Maintain acceptable level of commitment which includes more than just showing up for work, more than just performing expectations, seeking out additional responsibilities (not OT), volunteering for special projects, identifying oneself as a go-to individual, flexibility with change and a passion for the product and company.
• Regular and predictable attendance is required.
• HS Diploma or EducatgEquivalent, BS/ BA Degree preferred
Salary: Up to £38K
To apply for this role, please email your CV to cvs@merrow.co.uk, or call: 0845 226 4748 for more information.
Merrow Language Recruitment is a specialist Language Recruitment Consultancy with over 40 years of experience in the field of multilingual recruitment. To view all our current vacancies please register on our website www.merrow.co.uk
You cannot apply for this job as it is no longer active.
