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Adecco MarketREACH Multilingual - Customer Service with Swedish or Norwegian

Employment Type: Permanent
Location: Dublin - Dublin Region, Ireland
Salary: €19000 - €21000 per annum + see description
Languages: Norwegian, Swedish

Advertiser Details

  • Name:
    Adecco MarketREACH Multilingual
  • Posted:
    12-04-2010
  • Code:
    9296DSint33
Our client based in West Dublin, is the global leader of documents related solutions products and services.

They are currently looking for a Customer Service Agent with fluent Norwegian and / or Swedish.

Job Purpose:

Customer Service agents are asked to support key customers accounts by providing relevant services on all queries.

Main Responsibilities:

• Be the primary contact for customer on all escalations
• Handle telephone calls/emails and deal with them promptly, efficiently and with empathy to ensure a positive experience for our customers
• Facilitate or escalate customer issues and complaints.
• Maintain accurate database information with software applications

Skills Required:

Excellent communication skills and telephone manner
Minimum of 6 months experience working in a contact centre environment, dealing with customers
Accurate, attention to detail
Fluency in Norwegian and / or Swedish and fluent English is essential

If you are interested and have the relevant language requirements, please submit your application immediately.

"Adecco are an equal opportunities employer"
You cannot apply for this job as it is no longer active.
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