Back to search.First Place Recruitment - Finnish Level 1 Technical Support - IT Graduates welcome
| Employment Type: | Permanent |
| Location: | Ireland, West Ireland |
| Salary: | 21K |
| Languages: | English, Finnish, Flemish |
| Required Languages: | 1 |
Our client is an established Multinational based in the South of Ireland. They are currently looking for Level 1 Technical Support agents with fluent Finnish to support one of their major clients. IT granduates and unqualified but Technically saavy applicants welcome.
Technical Support – Level 1
This position gives you the opportunity to:
- Join a leading international company in worldwide technical support
- Broaden your technical skills.
- Broaden your language skills
- Broaden your horizon by working on various accounts and product teams, gaining work- and product experience.
- Enjoy our extensive benefits package
Currently we are looking for Swedish and Danish Technical Support Agents with fluent English
Responsibilities
Provide responsive and competent email and telephone support to customers in areas of product features, installation, use and usability for specified product(s). Manage all service contacts in a professional, knowledgeable and efficient manner through effective problem resolution.
Requirements:
- Computer literate, good Technical and troubleshooting skills
- Good knowledge of Microsoft Windows and Microsoft Office package
- Excellent Customer service skills
- Must have strong initiative, be positive and a quick learner.
- Ability to work independently and in a team environment when necessary.
- Excellent communication skills to include verbal, written and listening in Danish & English.
- Ability and willingness to solve problems and provide pre-sales support.
Competitive salary:
Additional benefits:
- Paid Holidays
- Health Care cover (split)
- Sports & Social Club
- Career progression
- Free parking
- Subsidised Canteen
Technical Support – Level 1
This position gives you the opportunity to:
- Join a leading international company in worldwide technical support
- Broaden your technical skills.
- Broaden your language skills
- Broaden your horizon by working on various accounts and product teams, gaining work- and product experience.
- Enjoy our extensive benefits package
Currently we are looking for Swedish and Danish Technical Support Agents with fluent English
Responsibilities
Provide responsive and competent email and telephone support to customers in areas of product features, installation, use and usability for specified product(s). Manage all service contacts in a professional, knowledgeable and efficient manner through effective problem resolution.
Requirements:
- Computer literate, good Technical and troubleshooting skills
- Good knowledge of Microsoft Windows and Microsoft Office package
- Excellent Customer service skills
- Must have strong initiative, be positive and a quick learner.
- Ability to work independently and in a team environment when necessary.
- Excellent communication skills to include verbal, written and listening in Danish & English.
- Ability and willingness to solve problems and provide pre-sales support.
Competitive salary:
Additional benefits:
- Paid Holidays
- Health Care cover (split)
- Sports & Social Club
- Career progression
- Free parking
- Subsidised Canteen
You cannot apply for this job as it is no longer active.
