Back to search.

Kaizen Recruitment - Italian client account managers

Employment Type: Permanent
Location: Dublin - Dublin Region, Ireland, Dublin
Salary: 19,200
Languages: Italian

Advertiser Details

  • Name:
    Kaizen Recruitment
  • Posted:
    16-03-2010
  • Code:
    IRc
Italian client account managers (customer service representative) required by leading multinational based in Dublin - Ireland.



Skills & Knowledge:
• Able to communicate with accuracy and clarity both verbal and written
• Able to control interactions with customers using persuasion and influencing skills
• Able to work under pressure and deal positively with difficult situations
• Aptitude for understanding and solving problems
• Able to handle problems methodically and logically
• Able to convey sensitivity and a positive approach to customer needs
• Minimum 1-year experience in multi-cultural customer service Call Centre environment
• Can demonstrate effective interactive skills and ability to work as part of a team
• Excellent attendance and punctuality record

Education and Experience:
Essential:
• Excellent technical Knowledge of office devices and functionality
• Knowledge of Networks and operating systems (Unix/Windows)
• Excellent knowledge of MS Office
• Proven record on deliverables in current role
• Proven record in delivery of excellent customer service
• Excellent team-spirit desire to share knowledge by gathering useful information to cascade to the team, etc
• Able to communicate with accuracy and clarity both verbal and written
• Fluency in English!!!!, and Italian required

For further information please contact Viera – viera@kaizenrecruitment.com

You cannot apply for this job as it is no longer active.
Share |
Recruiting Now