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Sigmar Recruitment - German SAP Representative - Cork

Employment Type:	Permanent
Location:	Cork - South-West, Ireland
Salary:	Negotiable
Languages:	English

Advertiser Details

German Customer Service SAP Representative x 4 - Cork
Working with a leading Pharma company based in Cork who are actively looking to recruit 2 German Customer Service SAP administrator within their Order to Cash department.
RESPONSIBILITIES:
 Manage manual orders received through phone, fax, email.
 Enter orders in SAP
 Cash Collections
 Ensure orders have been integrated in SAP
 Manage, track and resolve Tier 1 disputes and route to local affiliates when required
 Liaise with external partners including logistic service providers
 Manage replenishment activities
 Control inventory.
 Control inventory movements and reconcile SAP with inventory levels.
 Execution of operational matrics and SLA reporting
 Liaise with internal contacts including Finance, Sales and Marketing and Distribution
 Liaise with external partners including logistic service providers
 Act as a power user for O2C customer service processes
 Propose and implement standardisation for customer service processes
PROFESSIONAL QUALIFICATIONS
 Graduate or 2 years relevant experience
EXPERIENCE
 Min 1 years of customer service/calls centre experience.
SKILLS
• Demonstrate strong interpersonal, written and oral communication skills.
• Attention to Detail.
• Capable of problem solving.
• Fluent in the German language.
• Work well under pressure
• Proficient with Microsoft Office software (EXCEL, WORD, etc.)
Please email your CV to modriscoll@sigmar.ie or call Marie O’Driscoll on 021-4315770 to arrange an immediate interview at 33 South Bank, Crosses Green, Cork or to discuss the role in further detail.

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