Back to search.Manpower Bulgaria - Customer Service Representative--with German and English languages
| Employment Type: | Permanent |
| Location: | Sofia - Sofia City, Bulgaria |
| Salary: | Excellent |
| Languages: | English, German |
Our client C3 is a Customer Communications Conduit for corporations who view customer care as a strong component of their growth and brand development strategies. The Customer Care Representative will provide outstanding service acting as the primary point of contact for customers regarding products and services related to client programs. Associates will provide callers with thorough service that builds relationships, resolves issues and increases overall trust and satisfaction in client’s products and services.
Qualifications:
1. 1+ years of experience in customer service required ideally in the program’s industry
2. Degree or appropriate education may be substituted for experience
3. Travel and/or Hospitality industry experience preferred
4. Call Center experience preferred
5. Phone sales and customer service experience required
6. Strong detail orientation and excellent communication/listening skills
7. Ability to pass all skill assessments including demonstrated experience with Microsoft applications
8. Ability to pass background check
9. Language requirements: must be bilingual with any combination of the following languages spoken:
a. English/German
10. Demonstrated passion for excellence with respect to treating and caring for customers
11. Strong decision making and analytical abilities
12. Ability to identify customer needs and clearly articulate product and service offerings
13. Willingness to work a flexible schedule to include weekends, possible holidays and occasional overtime when needed
14. Highly developed sense of integrity and commitment to customer satisfaction
15. Meet all attendance and dependability requirements
16. Team player
Please be sure all correspondence is in English, including emails, cover letter and CV. Thank you.
Only short listed applicants will be contacted.
Qualifications:
1. 1+ years of experience in customer service required ideally in the program’s industry
2. Degree or appropriate education may be substituted for experience
3. Travel and/or Hospitality industry experience preferred
4. Call Center experience preferred
5. Phone sales and customer service experience required
6. Strong detail orientation and excellent communication/listening skills
7. Ability to pass all skill assessments including demonstrated experience with Microsoft applications
8. Ability to pass background check
9. Language requirements: must be bilingual with any combination of the following languages spoken:
a. English/German
10. Demonstrated passion for excellence with respect to treating and caring for customers
11. Strong decision making and analytical abilities
12. Ability to identify customer needs and clearly articulate product and service offerings
13. Willingness to work a flexible schedule to include weekends, possible holidays and occasional overtime when needed
14. Highly developed sense of integrity and commitment to customer satisfaction
15. Meet all attendance and dependability requirements
16. Team player
Please be sure all correspondence is in English, including emails, cover letter and CV. Thank you.
Only short listed applicants will be contacted.
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