Manpower Ireland - German Financial Services
| Employment Type: | Temporary |
| Location: | Kildare - Mid-East, Ireland |
| Salary: | €28000.0 per annum |
| Languages: | English, Dutch, German |
Are you interested in working in Finance? Do you have a strong customer service background with a strong attention to detail... then read on
With over $8 billion in assets, and a direct presence in more than 50 countries, our Client provides customers with a broad range of financial products and services, with unmatched flexibility and global consistency. Our Client is a growing organization and we are currently looking for talented individuals to join our expanding team.
This is a great opportunity for an ambitious person who would like to obtain invaluable experience in the financial industry.
*Reconciliation of customer accounts
*Receive and Apply Cash or inter-company transfer
*Manage and process non-financial changes (e.g. equipment location, billing address, serial number changes)
*Make Collection Calls
*Manage Collection Letters
*Escalate Collection Activities on Delinquency
*Manage the invoice process according to country needs
*Manage corrective activities in regard to invoice inaccuracies
*Manage delinquency to exceed targets
*Identify Past Dues
*Coordinate, facilitate, process and follow-up on financial changes
*Manage Late Fee collection as needed
*Notify Engagement Manager, FAM, Customer Delivery Manager, Customer Delivery Specialist & Credit Analyst of possible adverse relationship issues, e.g. delinquencies, administrative issues etc
*Notify the FAM, Customer Delivery Team and/or Portfolio Management when there are recovery issues with their account prior to escalation to the Recovery Specialist
*Provide customer service to HUB by responding, tracking and resolving customer inquiries
With a minimum of two years relevant experience, you will be business focused, highly motivated and keen to develop your existing skills in a professional, innovative and multi-cultural environment.
Drawing on your previous experience you will be able to demonstrate the following skills or competencies:
*Strong customer centric background and service delivery focus
*Financial experience preferably in collections, accounts (payable or receivable) would be an advantage but not compulsory.
*Highly organised, with an ability to prioritise and effective time management
*Good numerical skills coupled with a basic experience of pricing and financial calculations
*Excellent interpersonal and written communication skills enabling you to liaise effectively with colleagues, suppliers and customers
*Good problem solving skills
*Good business sense, escalation judgement and awareness of risk and impact
*Reasonable level of PC and system skills
With over $8 billion in assets, and a direct presence in more than 50 countries, our Client provides customers with a broad range of financial products and services, with unmatched flexibility and global consistency. Our Client is a growing organization and we are currently looking for talented individuals to join our expanding team.
This is a great opportunity for an ambitious person who would like to obtain invaluable experience in the financial industry.
*Reconciliation of customer accounts
*Receive and Apply Cash or inter-company transfer
*Manage and process non-financial changes (e.g. equipment location, billing address, serial number changes)
*Make Collection Calls
*Manage Collection Letters
*Escalate Collection Activities on Delinquency
*Manage the invoice process according to country needs
*Manage corrective activities in regard to invoice inaccuracies
*Manage delinquency to exceed targets
*Identify Past Dues
*Coordinate, facilitate, process and follow-up on financial changes
*Manage Late Fee collection as needed
*Notify Engagement Manager, FAM, Customer Delivery Manager, Customer Delivery Specialist & Credit Analyst of possible adverse relationship issues, e.g. delinquencies, administrative issues etc
*Notify the FAM, Customer Delivery Team and/or Portfolio Management when there are recovery issues with their account prior to escalation to the Recovery Specialist
*Provide customer service to HUB by responding, tracking and resolving customer inquiries
With a minimum of two years relevant experience, you will be business focused, highly motivated and keen to develop your existing skills in a professional, innovative and multi-cultural environment.
Drawing on your previous experience you will be able to demonstrate the following skills or competencies:
*Strong customer centric background and service delivery focus
*Financial experience preferably in collections, accounts (payable or receivable) would be an advantage but not compulsory.
*Highly organised, with an ability to prioritise and effective time management
*Good numerical skills coupled with a basic experience of pricing and financial calculations
*Excellent interpersonal and written communication skills enabling you to liaise effectively with colleagues, suppliers and customers
*Good problem solving skills
*Good business sense, escalation judgement and awareness of risk and impact
*Reasonable level of PC and system skills
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