Back to search.Grafton Recruitment - Senior Order Mgrs
| Employment Type: | Permanent |
| Location: | Clare - Mid-West, Ireland |
| Salary: | excellent |
| Languages: | English, French, German |
We are looking to recruit a senior member for our clients Account management department. Our client is best known for its quality products and innovation within their industry. It is a very fast paced & rewarding company to work in for those that like a challenge & learning new things.
We are looking for a self-motivated, outgoing individual with a business related degree & a proven track record as a key account / relationship manager. The role is available for immediate start.
Main Duties & Responsibilities:
* Represent our client in a professional manner by maintaining and enhancing a positive business relationship with customers & sales representatives.
* Proactively communicate service-related issues including product availability, pricing and promotions, and demonstrate an understanding of the customer's business.
* Manage customer orders from time of receipt through invoicing. :
* Ensure accuracy of purchase orders, pricing, confirm material availability while considering version substitution opportunities.
* Proactively work with the Supply planning team to resolve specific inventory availability issues with specific customer orders.
* Manage customer backlogs
* Interact with other personnel within supply chain to ensure that orders are delivered to meet customer expectations.
* Respond in a timely and effective manner to customer inquiries
* Work in close coordination with accounting personnel in support of deduction avoidance and expedient resolution of open deductions
* Proactively identify ongoing issues and address root causes.
* Communicate across all departments to ensure Customers needs are met
* Communicate in a positive manner with all groups to ensure positive win-win relationships
* Complete other projects / tasks as assigned from time to time.
Requirements / Essential Skills / Attributes:
* Minimum 3 years experience in a senior order management position
* Highly energetic and self-starter
* Exceptional verbal and written communication skills
* Outgoing / confident nature
* Excellent attention to detail with a preference towards customer relationship management.
* Excellent time management skills.
* Decision-making, problem resolution and resourceful thinking skills.
* Ability to multi-task across various tasks with shifting priorities.
* Fluent English both written and spoken
* Fluent French or German a distinct advantage
FOR MORE INFORMATION ON THIS ROLE AND OTHERS PLEASE CONTACT ANNE GOUGH ON 021 250640 TODAY
We are looking for a self-motivated, outgoing individual with a business related degree & a proven track record as a key account / relationship manager. The role is available for immediate start.
Main Duties & Responsibilities:
* Represent our client in a professional manner by maintaining and enhancing a positive business relationship with customers & sales representatives.
* Proactively communicate service-related issues including product availability, pricing and promotions, and demonstrate an understanding of the customer's business.
* Manage customer orders from time of receipt through invoicing. :
* Ensure accuracy of purchase orders, pricing, confirm material availability while considering version substitution opportunities.
* Proactively work with the Supply planning team to resolve specific inventory availability issues with specific customer orders.
* Manage customer backlogs
* Interact with other personnel within supply chain to ensure that orders are delivered to meet customer expectations.
* Respond in a timely and effective manner to customer inquiries
* Work in close coordination with accounting personnel in support of deduction avoidance and expedient resolution of open deductions
* Proactively identify ongoing issues and address root causes.
* Communicate across all departments to ensure Customers needs are met
* Communicate in a positive manner with all groups to ensure positive win-win relationships
* Complete other projects / tasks as assigned from time to time.
Requirements / Essential Skills / Attributes:
* Minimum 3 years experience in a senior order management position
* Highly energetic and self-starter
* Exceptional verbal and written communication skills
* Outgoing / confident nature
* Excellent attention to detail with a preference towards customer relationship management.
* Excellent time management skills.
* Decision-making, problem resolution and resourceful thinking skills.
* Ability to multi-task across various tasks with shifting priorities.
* Fluent English both written and spoken
* Fluent French or German a distinct advantage
FOR MORE INFORMATION ON THIS ROLE AND OTHERS PLEASE CONTACT ANNE GOUGH ON 021 250640 TODAY
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