Back to search.Adecco MarketREACH Multilingual - Norwegian speakers. Customer Support €22-24k
| Employment Type: | Permanent |
| Location: | Ireland |
| Salary: | €22000 - €24000 per annum + Bonus |
| Languages: | English, Norwegian |
Advertiser Details
- Name:Adecco MarketREACH Multilingual
- Posted:22-02-2012
- Code:8842DH_CS/TS_J2012_ST
Responsibilities:
- Helping customers to resolve problems through analysing, questioning and discussing possible outcomes in a positive and friendly manner on the phone and by e-mail
- Taking ownership of ongoing customer issues with an emphasis on excellent customer satisfaction
- Troubleshooting or escalate to another member of the team when necessary
- Achieving set targets and using discretion when dealing with sensitive information.
- Creating an excellent rapport with the customer.
Requirements:
- Fluency in English (written and spoken)
- Fluency in Norwegian
- Excellent technical Knowledge
- Knowledge of Networks and operating systems (Unix/Windows)
- PC literate and proficiency of MS Office
- Proven record in offering excellent customer service
- Excellent team-spirit desire to share knowledge
- Strong communication skills both verbal and written
- Resilient under pressure and self motivated to learn new skills to progress within the organisation
- Aptitude for understanding and solving problems
- Can demonstrate effective interactive skills and ability to work as part of a team
The offer includes:
Competitive Salary EUR22-24k
Career Progression
Educational Assistance
Life Assurance
Pension Scheme
Refer a Friend Scheme
Tax Saver Travel Scheme
On-site game room
Canteen
If you are interested apply or ask for David on: 00353(0)16633444
- Helping customers to resolve problems through analysing, questioning and discussing possible outcomes in a positive and friendly manner on the phone and by e-mail
- Taking ownership of ongoing customer issues with an emphasis on excellent customer satisfaction
- Troubleshooting or escalate to another member of the team when necessary
- Achieving set targets and using discretion when dealing with sensitive information.
- Creating an excellent rapport with the customer.
Requirements:
- Fluency in English (written and spoken)
- Fluency in Norwegian
- Excellent technical Knowledge
- Knowledge of Networks and operating systems (Unix/Windows)
- PC literate and proficiency of MS Office
- Proven record in offering excellent customer service
- Excellent team-spirit desire to share knowledge
- Strong communication skills both verbal and written
- Resilient under pressure and self motivated to learn new skills to progress within the organisation
- Aptitude for understanding and solving problems
- Can demonstrate effective interactive skills and ability to work as part of a team
The offer includes:
Competitive Salary EUR22-24k
Career Progression
Educational Assistance
Life Assurance
Pension Scheme
Refer a Friend Scheme
Tax Saver Travel Scheme
On-site game room
Canteen
If you are interested apply or ask for David on: 00353(0)16633444
You cannot apply for this job as it is no longer active.
