Back to search.BioWare Ireland, a division of EA Games - French Social Network Community Coordinator | 11 Month Contract
| Employment Type: | Contract |
| Location: | Galway - West, Ireland, Galway |
| Salary: | Competitive Salary Offered |
| Languages: | English, French |
| Required Languages: | 2 |
Advertiser Details
- Name:BioWare Ireland, a division of EA Games
- Posted:13-03-2012
- Code:57182
BioWare is searching for a French Community Coordinator (Social Media Representative) to support the Star Wars™: The Old Republic™. The successful candidate will assist with the day-to-day operational activities surrounding the reporting and administering of the Star Wars: The Old Republic social media channels in Europe. In-depth knowledge of the massively multiplayer online gaming community and experience in dealing with online communities are key success factors for this position.
Company Overview:
BioWare, a division of Fortune 500 company Electronic Arts (ERTS), specializes in delivering the best story-driven games in the world. With a history of excellence, BioWare has created some of the world's best-selling titles including the award-winning Baldur's Gate, the Neverwinter Nights series, and Star Wars: Knights of the Old Republic. Original BioWare-created IPs include: Jade Empire, DragonAge : Origins, the critically acclaimed Mass Effect, Mass Effect 2, and Sonic Chronicles: The Dark Brotherhood for the Nintendo DS. BioWare is currently developing Star Wars: The Old Republic, a massively multiplayer online role-playing game being developed at BioWare’s studios in Austin, Texas. Recently announced, BioWare’s customer support for the upcoming game will be centralized in Galway, Ireland.
Duties & Responsibilities:
• Promote a user-friendly environment on official social media channels including Facebook and Twitter.
• Maintain a neutral, unbiased presence on official social media channels while addressing user issues.
• Monitor and report on issues being reported through social media.
• Document all customer interactions and issues.
• Assist other members of the community team with community-related tasks.
Skills & Qualifications:
• Prior experience in the administration and/or moderation of an online message board.
• Must be a Fluent French speaker with exceptional written communication skills and an excellent understanding of public communication.
• Strong customer service ethic.
• Must have the ability to work with a minimum of direct supervision.
• Ability to work collaboratively in a team environment.
• Demonstrated initiative and positive spirit in a rapidly changing environment.
• Scheduling flexibility including weekend and, night time and holiday hours
Compensation:
BioWare Ireland offer a highly competitive base salary and benefits package including but not exclusive to; bonus, shares, pension, life assurance, long term disability, out of country relocation and games.
Please Note:
Applicants must be eligible to work in Ireland without company sponsorship.
This is an 11 month fixed term contract position located at the Galway, Ireland studio.
IMPORTANT NOTICE:
You are now going to be redirected to EA Games’ Careers Portal where you will need to register your details & apply for this position for your application to be received by BioWare Ireland, A Division of EA Games.
If you are an active TLJ user you will be redirected immediately. If you are new to TLJ you will have to register with us first.
Company Overview:
BioWare, a division of Fortune 500 company Electronic Arts (ERTS), specializes in delivering the best story-driven games in the world. With a history of excellence, BioWare has created some of the world's best-selling titles including the award-winning Baldur's Gate, the Neverwinter Nights series, and Star Wars: Knights of the Old Republic. Original BioWare-created IPs include: Jade Empire, DragonAge : Origins, the critically acclaimed Mass Effect, Mass Effect 2, and Sonic Chronicles: The Dark Brotherhood for the Nintendo DS. BioWare is currently developing Star Wars: The Old Republic, a massively multiplayer online role-playing game being developed at BioWare’s studios in Austin, Texas. Recently announced, BioWare’s customer support for the upcoming game will be centralized in Galway, Ireland.
Duties & Responsibilities:
• Promote a user-friendly environment on official social media channels including Facebook and Twitter.
• Maintain a neutral, unbiased presence on official social media channels while addressing user issues.
• Monitor and report on issues being reported through social media.
• Document all customer interactions and issues.
• Assist other members of the community team with community-related tasks.
Skills & Qualifications:
• Prior experience in the administration and/or moderation of an online message board.
• Must be a Fluent French speaker with exceptional written communication skills and an excellent understanding of public communication.
• Strong customer service ethic.
• Must have the ability to work with a minimum of direct supervision.
• Ability to work collaboratively in a team environment.
• Demonstrated initiative and positive spirit in a rapidly changing environment.
• Scheduling flexibility including weekend and, night time and holiday hours
Compensation:
BioWare Ireland offer a highly competitive base salary and benefits package including but not exclusive to; bonus, shares, pension, life assurance, long term disability, out of country relocation and games.
Please Note:
Applicants must be eligible to work in Ireland without company sponsorship.
This is an 11 month fixed term contract position located at the Galway, Ireland studio.
IMPORTANT NOTICE:
You are now going to be redirected to EA Games’ Careers Portal where you will need to register your details & apply for this position for your application to be received by BioWare Ireland, A Division of EA Games.
If you are an active TLJ user you will be redirected immediately. If you are new to TLJ you will have to register with us first.
You cannot apply for this job as it is no longer active.
