Back to search.Step One Permanent Solutions - Dutch, French or Nordic Technical Support Representative
| Employment Type: | Permanent |
| Location: | Dublin - Dublin Region, Ireland, West Dublin |
| Salary: | €27,000 |
| Languages: | Danish, Dutch, French |
Technical Support Representative
Fluency in English and any one of the following languages;
Swedish, Finnish, Danish, Norwegian, French, Flemish, Dutch
Our Client creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world's largest technology company, our client brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure at the convergence of the cloud and connectivity, creating seamless, secure, context-aware experiences for a connected world.
The Team
Our Global Solutions Centres provide remote technical support to customers, on-site engineers, partners and distributors. Whether your forte is software, storage products, industry standard servers or business-critical servers, there will be plenty of scope to immerse yourself in new technologies.
Role:
• To provide first-line technical support to meet customer expectations
• Dealing with enquiries which can vary from Product Features, Specifications & Repairs to complex Installations and Configurations.
• Taking full ownership of each customer case, using your independent judgment and experience to diagnose and troubleshoot problems or identify cases for escalation.
Language Requirements:
• Fluency in English and any one of the following languages;
• Swedish, Finnish, Danish, Norwegian, French, Flemish, Dutch
Technology Requirements:
• Microsoft OS, VMware and/or Linux - knowledge of HP-UX and Solaris would also be helpful
• SAN environment, LAN, Enterprise Virtual Arrays and Storage Systems - knowledge of SAN appliances, Mass/Storage and NAS would also be useful
• HP Itanium, Integrity, Unix Systems
• Industry Standard Servers (Proliant and Blades)
You are also guaranteed:
• Full time permanent positions
• Health & Pension benefits
• Salary based on your level of experience
Fluency in English and any one of the following languages;
Swedish, Finnish, Danish, Norwegian, French, Flemish, Dutch
Our Client creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world's largest technology company, our client brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure at the convergence of the cloud and connectivity, creating seamless, secure, context-aware experiences for a connected world.
The Team
Our Global Solutions Centres provide remote technical support to customers, on-site engineers, partners and distributors. Whether your forte is software, storage products, industry standard servers or business-critical servers, there will be plenty of scope to immerse yourself in new technologies.
Role:
• To provide first-line technical support to meet customer expectations
• Dealing with enquiries which can vary from Product Features, Specifications & Repairs to complex Installations and Configurations.
• Taking full ownership of each customer case, using your independent judgment and experience to diagnose and troubleshoot problems or identify cases for escalation.
Language Requirements:
• Fluency in English and any one of the following languages;
• Swedish, Finnish, Danish, Norwegian, French, Flemish, Dutch
Technology Requirements:
• Microsoft OS, VMware and/or Linux - knowledge of HP-UX and Solaris would also be helpful
• SAN environment, LAN, Enterprise Virtual Arrays and Storage Systems - knowledge of SAN appliances, Mass/Storage and NAS would also be useful
• HP Itanium, Integrity, Unix Systems
• Industry Standard Servers (Proliant and Blades)
You are also guaranteed:
• Full time permanent positions
• Health & Pension benefits
• Salary based on your level of experience
You cannot apply for this job as it is no longer active.
