Back to search.Manpower Ireland - Spanish + Portuguese Customer Delivery Specialist
| Employment Type: | Temporary |
| Location: | Kildare - Mid-East, Ireland |
| Salary: | €28000.0 per annum |
| Languages: | Italian, Portuguese, Spanish |
With over $8 billion in assets, and a direct presence in more than 50 countries, our Client provides customers with a broad range of financial products and services, with unmatched flexibility and global consistency. Our Client is a growing organization and we are currently looking for talented individuals to join our expanding team.
As a Customer Delivery Specialist you will manage the initial stages of our solution lifecycle, working closely with our sales managers to pursue and assess new business opportunities and subsequently managing customer relationships to ensure that their accounts are set up correctly and that they receive the high level of service that they and we expect.
**Fluent Spanish and English is compulsory for application**
Italian or Portuguese would be a distinct advantage
This is a great opportunity for an ambitious candidate who would like to enter the financial industry.
Your key tasks and responsibilities would be as follows:
*Work in partnership with Sales pursuing new business and assessing new business opportunities.
*Distribute marketing and other information in support of new business opportunities.
*Collaborate with Sales to effectively manage customer relationships.
*Administer add-on or follow-on business with customers.
*Manage the customer experience to ensure expectations are met on both sides, in particular working directly with customers on new transactions.
*Generate and collect documents in support of new customer account generation.
*Enter customer and transaction information required for lease administration activities (contract generation, booking, funding) in systems.
*Arrange to receive and proactively manage/reconcile supplier invoices Prepare booking and funding packages.
*Track deal funding to completion of payment.
*Respond promptly and professionally to customer enquiries
*Coordinate, follow-up and reconcile activities necessary for deal processing.
*Conduct initial and final compliance review pursuant to Schedule of Authorization.
*Support testing of new systems releases as requested.
*Share accountability with colleagues in Customer Delivery Team to optimize customer experience and achieve wider team goals.
Your Skills
With a minimum of two years relevant experience, you will be business focused, highly motivated and keen to develop your existing skills in a professional, innovative and multi-cultural environment.
Drawing on your previous experience you will be able to demonstrate the following skills or competencies:
*Fluency in a Spanish and English is compulsory, also having Portuguese or Italian would be a distinct advantage
*Strong customer centric background and service delivery focus
*Highly organised, with an ability to prioritise and effective time management
*Good numerical skills coupled with a basic experience of pricing and financial calculations
*Excellent interpersonal and written communication skills enabling you to liaise effectively with colleagues, suppliers and customers
*Good problem solving skills
*Good business sense, escalation judgement and awareness of risk and impact
*Reasonable level of PC and system skills
Benefits:
*Competitive salary EUR28,000 together with an opportunity to develop your career with a market leader.
*Gym
*Canteen,
*Parking,
As a Customer Delivery Specialist you will manage the initial stages of our solution lifecycle, working closely with our sales managers to pursue and assess new business opportunities and subsequently managing customer relationships to ensure that their accounts are set up correctly and that they receive the high level of service that they and we expect.
**Fluent Spanish and English is compulsory for application**
Italian or Portuguese would be a distinct advantage
This is a great opportunity for an ambitious candidate who would like to enter the financial industry.
Your key tasks and responsibilities would be as follows:
*Work in partnership with Sales pursuing new business and assessing new business opportunities.
*Distribute marketing and other information in support of new business opportunities.
*Collaborate with Sales to effectively manage customer relationships.
*Administer add-on or follow-on business with customers.
*Manage the customer experience to ensure expectations are met on both sides, in particular working directly with customers on new transactions.
*Generate and collect documents in support of new customer account generation.
*Enter customer and transaction information required for lease administration activities (contract generation, booking, funding) in systems.
*Arrange to receive and proactively manage/reconcile supplier invoices Prepare booking and funding packages.
*Track deal funding to completion of payment.
*Respond promptly and professionally to customer enquiries
*Coordinate, follow-up and reconcile activities necessary for deal processing.
*Conduct initial and final compliance review pursuant to Schedule of Authorization.
*Support testing of new systems releases as requested.
*Share accountability with colleagues in Customer Delivery Team to optimize customer experience and achieve wider team goals.
Your Skills
With a minimum of two years relevant experience, you will be business focused, highly motivated and keen to develop your existing skills in a professional, innovative and multi-cultural environment.
Drawing on your previous experience you will be able to demonstrate the following skills or competencies:
*Fluency in a Spanish and English is compulsory, also having Portuguese or Italian would be a distinct advantage
*Strong customer centric background and service delivery focus
*Highly organised, with an ability to prioritise and effective time management
*Good numerical skills coupled with a basic experience of pricing and financial calculations
*Excellent interpersonal and written communication skills enabling you to liaise effectively with colleagues, suppliers and customers
*Good problem solving skills
*Good business sense, escalation judgement and awareness of risk and impact
*Reasonable level of PC and system skills
Benefits:
*Competitive salary EUR28,000 together with an opportunity to develop your career with a market leader.
*Gym
*Canteen,
*Parking,
You cannot apply for this job as it is no longer active.
