Back to search.CPL Ireland - Swedish Speaking Customer Service Representatives
| Employment Type: | Permanent |
| Location: | Louth - Border, Ireland |
| Salary: | 19,750 |
| Languages: | Swedish |
| Required Languages: | 1 |
JOB DESCRIPTION
Our Client is seeking highly motivated customer service representatives to join their dynamic and growing team. Candidates must be fluent in Swedish as well as having a good command of the English language. Our Client offers highly competitive rates of pay to the successful candidate as well as the opportunity to progress their career within this very successful, multi-lingual company.
All Customer Service Representatives work on a 24x7x365 rotation and must be fully flexible in their availability to work. We offer full time and part time posts and every effort will be made to offer flexible working hours to suit each individual. Shift premiums are payable for relevant hours worked and include Sunday and all public holidays.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
• Answer incoming phone calls, process customer orders and resolve customer queries
• Gain a good working knowledge of the company services and processes
• Develop the ability to explain the company services and products to customers
• Provide polite and professional service to customers
• Follow established procedures to maintain accuracy in performing job
• Ensure all calls are answered in a timely and efficient manner
QUALIFICATIONS
2nd level education or equivalent. Some customer service experience is desirable but not essential as full training will be provided. This position also requires excellent communication skills, ability to resolve customer problems, attention to detail and data entry computer experience.
Salary
Basic salary of €9.50 per hour + shift allowance where applicable
Opportunity to earn higher rate after successful training
Potential for promotion to CSR II, CSR III and Revenue Assurance Specialists
Additional Benefits
Subsidised Health care and Pension Scheme
Sports & Social Club
Our Client is seeking highly motivated customer service representatives to join their dynamic and growing team. Candidates must be fluent in Swedish as well as having a good command of the English language. Our Client offers highly competitive rates of pay to the successful candidate as well as the opportunity to progress their career within this very successful, multi-lingual company.
All Customer Service Representatives work on a 24x7x365 rotation and must be fully flexible in their availability to work. We offer full time and part time posts and every effort will be made to offer flexible working hours to suit each individual. Shift premiums are payable for relevant hours worked and include Sunday and all public holidays.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
• Answer incoming phone calls, process customer orders and resolve customer queries
• Gain a good working knowledge of the company services and processes
• Develop the ability to explain the company services and products to customers
• Provide polite and professional service to customers
• Follow established procedures to maintain accuracy in performing job
• Ensure all calls are answered in a timely and efficient manner
QUALIFICATIONS
2nd level education or equivalent. Some customer service experience is desirable but not essential as full training will be provided. This position also requires excellent communication skills, ability to resolve customer problems, attention to detail and data entry computer experience.
Salary
Basic salary of €9.50 per hour + shift allowance where applicable
Opportunity to earn higher rate after successful training
Potential for promotion to CSR II, CSR III and Revenue Assurance Specialists
Additional Benefits
Subsidised Health care and Pension Scheme
Sports & Social Club
You cannot apply for this job as it is no longer active.
