Back to search.Kaizen Recruitment - Dutch Hardware Specialist
| Employment Type: | Permanent |
| Location: | Dublin - Dublin Region, Ireland, Dublin 15 |
| Salary: | 27,500 |
| Languages: | Dutch |
| Required Languages: | 1 |
Dutch Escalated Hardware Support Specialist
Dublin 15
27,5K
The Dutch Escalated Hardware Support Specialist will provide specialist telephone support to customers, business partners, & major accounts for escalated hardware problems. The role calls for a highly interested and motivated person with strong technical aptitude to develop detailed hardware knowledge of the company product range (through extensive training) and the replication and solving of customer problems.
Skills & Knowledge Essential:
Fluency in English and Dutch
Minimum of 1 year working in similar role or one year technical experience at time of application
Experience of supporting and maintaining electrical and/or mechanical devices e.g. Printers, & Peripherals.
A good and detailed knowledge of IT Fundamentals (PC hardware, Printer languages, Operating Systems, Desktop Applications, Networking, Network protocols, etc).
A good and detailed knowledge of the Xerographic process.
A good and detailed knowledge of Colour Printing Theory.
A good and detailed knowledge of the various current printing technologies on the market.
Skill and competency at providing professional technical telephone support.
Experienced at troubleshooting known/unknown technical queries.
Attributes:
Strongly self-motivated to learn new skills to fulfill basic position requirements, to become expert in the position over an extended period of time, and to progress within the organisation.
Able to be self-aware and conscientious of meeting all personal, team, & organisation metric targets.
Excellent team player with a committed approach to teamwork and customer responsibilities.
Flexibility with working time patterns which will need to align with in country requirements and US PST when requested.
Able to maintain and project a helpful and courteous attitude in any circumstances.
Highly resilient under pressure and adaptable to unforeseen work demands.
This is a 1 year renewable contract.
Dublin 15
27,5K
The Dutch Escalated Hardware Support Specialist will provide specialist telephone support to customers, business partners, & major accounts for escalated hardware problems. The role calls for a highly interested and motivated person with strong technical aptitude to develop detailed hardware knowledge of the company product range (through extensive training) and the replication and solving of customer problems.
Skills & Knowledge Essential:
Fluency in English and Dutch
Minimum of 1 year working in similar role or one year technical experience at time of application
Experience of supporting and maintaining electrical and/or mechanical devices e.g. Printers, & Peripherals.
A good and detailed knowledge of IT Fundamentals (PC hardware, Printer languages, Operating Systems, Desktop Applications, Networking, Network protocols, etc).
A good and detailed knowledge of the Xerographic process.
A good and detailed knowledge of Colour Printing Theory.
A good and detailed knowledge of the various current printing technologies on the market.
Skill and competency at providing professional technical telephone support.
Experienced at troubleshooting known/unknown technical queries.
Attributes:
Strongly self-motivated to learn new skills to fulfill basic position requirements, to become expert in the position over an extended period of time, and to progress within the organisation.
Able to be self-aware and conscientious of meeting all personal, team, & organisation metric targets.
Excellent team player with a committed approach to teamwork and customer responsibilities.
Flexibility with working time patterns which will need to align with in country requirements and US PST when requested.
Able to maintain and project a helpful and courteous attitude in any circumstances.
Highly resilient under pressure and adaptable to unforeseen work demands.
This is a 1 year renewable contract.
You cannot apply for this job as it is no longer active.
